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With Hotel Operations Apps Increasingly in Demand, Facility for Hotels Stands Above the Rest

TOPHOTELPROJECTS 11 August 2017
Travelers have long booked accommodations online, and many luxury hotels offer tech that lets guests use smart phones to operate thermostats, lighting, and televisions. These innovations are great, but the real difference-maker in hospitality tech is one most customers never actually see--hotel operation apps.These apps allow managers to simplify operations, improve efficiency, and modernize procedures. Too many hotels, unfortunately, still use outmoded tech, or, in extreme cases, pens, paper, and telephones.Hoteliers as a group are slow to adopt, and tech and hospitality have long made awkward bedfellows. The simple fact, however, is new hotel operations apps shouldn't be ignored.Here's what they do:-Free up resources and allow staff to deliver exceptional experiences to guests-Make it so staff members are not tethered to reception desks, instead using mobile devices such as tablets to keep in touch anywhere-Easily integrate with an existing PMS (Property Management System), allowing team members to access guest info on the go-Provide an easy-to-navigate dashboard with data and analyticsBut not all these apps are created equal, so it's important savvy hotel operators know the best choice.Facility for Hotels is a cut above other hospitality operation apps. Developed in a startup incubator, Facility saves time and paper, minimizing inventory loss and improving communication between departments, creating an overview of what's happening everywhere on a property.One 200-room hotel using Facility reports the following benefits:-200 man hours saved-15 percent less inventory loss-40% higher productivity-70% fewer phone calls-350 percent increase in reported maintenance issues-3000 less sheets of used paperUltimately, it's in guests' interest for hotels to invest in automation. As hotel operators know, tech will never replace individual service, but it can be a vital component for success.For more information about Facility for Hotels, visit www.facilityforhotels.com.

Why are Minibars Disappearing from Hotels?

TOPHOTELPROJECTS 2 June 2017
These vanishing features include spacious desks for working long into the night, chests of drawers with ample room to store and divide many items of clothing, and a well-stocked minibar. The reason these features are going away, industry insiders say, is because the owners and operators of the global hospitality industry are aiming all their new construction at millennial travelers, who they believe prefer working and spending time in hip, communal lobby spaces or their guest room beds.Amid these efforts at redesign there are, of course, some cries of protest among those who miss old school touches such as desks and readily accessible minibars. Closets, too, are being taken out of new rooms in order to be replaced by hanging racks, or a lack of an area to hang your closes at all.In addition to suiting millennials, these long standard touches may also be going away because of the changing needs of another demographic that is absolutely vital to the global hospitality industry: business travelers. Since the iPhone and the iPad have become nearly standard among those who travel for work, many business travelers no longer move around with suitcases filled with important papers and documents, instead bringing all the information they need on their devices. If they should have need of a paper copy, they need simply descend to the lobby or the business center to have things printed out or faxed, although even that is becoming increasingly rare among the business traveler set.Basically, changes in technology have led to changes in what travelers expect to find in their hotels, and, as such, a new wave of trendy designs seems to be sweeping through the industry every six months to a year, or so it seems.Take, for example, Marriott's increasingly popular and inherently hip spinoff brand Moxy, which standardly designs rooms that lack closet space. This move, designers have said, stems from research showing that many modern travelers no longer bother to unpack when staying at a new hotel room. As such, space-consuming pieces of furniture such as bureaus and dressers with full drawers are also seen more as a liability than standard issue, as they were in the past.Some designers are also trending toward room designs that really luxuriate in their space, and any additional touches--such as a dresser, closet, or even a minibar--can begin to make a room feel clogged and smaller than it actually is. This is an especially relevant topic for designers, as the average space allocated to each guest room is also getting smaller in favor of larger communcal spaces were gue

Accor looking to keep customers loyal by offering flight and hotel packages

TOPHOTELPROJECTS 31 May 2017
French hotel brand Accor is focusing its energies on customer loyalty by offering its clients the possibility of booking flights as well as hotels through their website by partnering with a Paris-based company Mister Fly. Flight and hotel packages will now be available for Accor clients to buy directly through the Accor website, a plus for the brand who will no doubt want to keep their customers within their own portal without having to go to third party providers, thereby increasing customer loyalty and adding another string to the bow of their brand.TOPHOTELNEWS previously reported on Accor's push towards personalisation, and this is another step in that direction, building on partnerships and acquisitions of diverse platforms that offer clients the chance to really refine their hotel experience, and now to purchase flights and hotels at once. Users of the Accor-Mister Fly service will be able to choose from over 200 AccorHotel properties in 30 countries worldwide, and flights are offered from multiple airlines, including both low-cost options and international flights. In keeping with the personalization tools Accor are promotion, the ideal flight for the destination and hotel will be suggested to the user, taking the hassle out of having to mix and match cities, airports and hotels, and adjusting the cost of the package automatically, so guests can get the price and package that is right for them. romain roulleau from AccorHotels said, "There are lots of destinations where we can sell the hotel only But there are lots of destinations where customers are also looking for the flight and preferring for someone to package this and, if consumers want this, especially for leisure destinations, we need to do this to bring the full value proposition to our consumers." France and the UK will be the first countries to see the launch of the product, which will ideally be rolled out in other destinations once its success has been judged.Let's take a look at some projects currently underway by AccorHotels. More contact details of these Hotel Projects and its suppliers and architects involved can be found on the TOPHOTELPROJECTS website.FAIRMONT ABU DHABI MARINA HOTEL & RESIDENCES: Construction of Fairmont Hotel & Serviced Apartments comprising a 39-storey hotel tower consisting of 563 guest rooms, 249 serviced apartment units, other apartments,Several food and beverage outlets, ballroom and conference rooms, a swimming pool and supporting facilities including underground and ground-level parking fro 1,300 vehicles.Ibis Singapore on Stevens:Ibis Singapore on Stevens is being developed as part of a combined project in the heart of Singapore..Ibis Singapore on Stevens is scheduled to open with inviting guestrooms with food and beverage outlets, a swimming pool and fitness centre, meeting facilities that includes a 500 seat Ballroom and meeting rooms..Five- Star Hotel Jiujiang Internatioanl Financial Center: There will be a 5-star hotel on this skyscraper, but the brand has not been confirmed.The investor is now negociating with luxury hotel chains.To be a part of the comprised project Jiujiang Finacial Square, the hotel locates on the highest building in Jiujiang, with a hight of 333,33 metres. The whole project offers an international grade office builidings, a 3-floor basement, a serviced apartment, a loft and this hotel. More information on AccorHotels can be found onTOPHOTELPROJECTS, the specialized service provider in the exchange of cutting-edge information of hotel construction in the international hospitality industry.

A multitude of new properties set to open in the Scandinavian market

TOPHOTELPROJECTS 6 March 2017
The Scandinavian hospitality market is set to grow over the coming years, with a host of new properties in the pre-planning, planning and pre-opening stages across the region. Always a popular choice with tourists, who come for the incredible scenery, polished society and quaint architecture, Scandinavian developments are not just concentrated in urban centres, but also in the vast wilds of the surrounding countryside.Sweden has the largest amount of projected hotels and resorts envisioned for the coming years, perhaps not surprising seeing as it is the largest Nordic country. The Stockholm hinterland will see the opening of the Motel L Alvsjo Centrum in June 2017, which will form part of the regeneration of the area close to the Stockholm International Fairs. The 3-star hotel will have 174 rooms and a sleek, modern design.In March the city is set to receive one of its largest hotel developments to date, the At Six, part of the Urban Escape masterplan. Boasting 343 rooms which will include 40 suites and three floors of penthouses, this 4-star renovation is a hybrid of a business and art hotel.Nordic hotel giant the Scandic Group is leading the way, with hotels underway in Sweden, Finland and Denmark. The 493-room, 4-star Downtown Camper in Stockholm is currently under construction, while the extension to the Scandic Hallandia in Halmstad is in the pre-planning stage and will add 14 extra rooms. The planning of Hotel Marski in Helsinki is underway at the moment, with a view to opening the 300-room, 4-star property in the first quarter of 2019. The new-build Scandic Copenhagen Kodbyen will open in 2018, giving 370 new rooms, conference and business facilities and restaurants in Copenhagen's meatpacking district.International brands are also looking towards Nordic territories. Sheraton is refurbishing their existing hotel in Stockholm, with the remodelling happening in phases, one of which is to be completed in the coming months. The Grand Hotel Stockholm too is getting a phased revamp.

Breaking Down Walls: The Future of Hotel Design

TOPHOTELPROJECTS 28 December 2016
One global architecture firm has. HOK, one of the United States' largest architecture, engineering and interior design firms has conceived of a hotel made from a fleet of drones that can fly to some of the planet's most far-flung locales. Dubbed Driftscape, this scheme uses drone technology to make floating mobile pods that fly around the world, visiting areas that are not conducive to building actual brick and mortal hotel buildings. For this effort, the team at HOK who designed this idea was rewarded with recognition from the Radical Innovation Awards, a group that highlights hospitality industry designers who are forward thinking.The design team behind Driftscape recently spoke with dezeen.com."The Driftscape hotel allows guests to experience breathtaking locales from the comfort of their personal Driftcraft," said the design team, which is based in HOK's Toronto office. "While inside the unit, guests have the ability to experience a pre-selected excursion path of their choosing. Roam the plains of the Serengeti, hover over the Grand Canyon or drift through the Pearl Waterfall in China."This idea is composed of two modular units. The first is called the Driftcraft, and it's about 205 square feet (or 19 meters) in area, and it would offer a room for two adults. The adults staying in the Driftcraft could then press a button and have an observation zone transform into a lounger or a bed. There would also be side tables, which would be adjustable, that provided space for eating and other personal use. In the room, guests would also find a three-piece bathroom area, with a toilet, sink and shower. Of course, there would also be hatches so that guests could leave the craft to explore the remote areas it brings them to. The Driftscape would be made up of many of these pods, along with a second modular unit that takes up 2,500 square feet (or 232 square meters), and provides support services and amenities to guests. In the design, three of these larger pods unite at an Oasis Base, where guests can then enjoy a communal restaurant, courtyard, and lounge.The pods where guest stay would have plumbing and electricity via a bio system developed for it by the aerospace industry. This design is also made to not disturb the world around it."Each unit is fitted with 'self-levelling' pneumatic support anchors that retract from the base," the team told dezeen.com. "They allow the Driftcraft to safely perch on any terrain without negatively impacting the site."While Driftscape ranked as Radincal Innovation Awards winner, the body also selected a pair of runner-ups. The first runner-up was Nesting, which reimagined how urban parks and landscapes could be used by using smart, flexible private areas that would generate experiences and revenue. Nesting features customizable units that could be used for everything from hotel suites to meeting rooms. The other runner up was Space View Inn, which functioned as a more comfortable and inclusive means of space tourism.

10 New Hotel Technologies for Modern Rooms

TOPHOTELPROJECTS 2 December 2016
Hotel rooms are changing. New technology for the global hotel industry has debuted at a staggering rate, and experts say they expect many of the new devices created in the past decade to be standard soon.Here's a brief rundown of 10 somewhat new technologies and why they matter to hotel owners.1. Keyless Entry: Gone are the days of losing a keycard and being locked out of a room. In modern hotels, a guest's smartphone will soon replace the cards that we currently use to unlock hotel doors. In fact, some major hotel groups are using this technology already. Starwood Hotels provide keyless entry to guests through its SPG app. More and more hotels are expected to switch to app-based entry systems soon.2. Mirror Televisions: Imagine watching TV in the bathroom mirror during your stay. This is already a reality at several luxury hotels across the globe, where guests can watch high-definition TV in mirrors, usually while enjoying a bathroom, sauna, or swimming pool.3. Texting Concierge: At many hotels, guest can now communicate their needs to the staff through a smartphone. Imgine asking for more towels or a late check-out without getting out of bed. That's what this technology will soon allow all hotel guests to do.4. Smart Thermostats: This one again involves using a guest's personal device. Hotels are increasingly adding thermostat technology that will allow guests to adjust the temperature in their rooms with a smartphone, even if they aren't on the premises.5. Streaming Devices to TV: At many hotels, guests can now stream their computers, phones, or tablets directly to the large, high definition televisions in their rooms. This allows guests to work on these screens, or to use them to watch content via streaming services such as Hulu and Netflix.6. Smart Lighting: Similar to the item above that lets guests use an app on a smartphone to adjust the thermostat in their rooms, some hotels now allow guests to also dim the lights in their room remotely. This is especially useful for those who are planning a romantic getaway.7. MP3 Docking Stations: This is one of the more common technologies on our list, but it shouldn't be overlooked, seeing as a good number of guests are coming to see it as standard. These stations allow guests to plug devices into clocks or speakers to play music and charge at the same time.8. High Speed Internet: Okay, so all hotels generally provide guests with access to high speed internet service, but now the challenge is for hotels to make sure that internet is as fast as the internet that guests use at home. One increasingly common way to do this is to offer broadband speed tiers for different prices.9. Light sensors: This one is simple but effective. These sensors turn on when a guest enters a room, and they turn off when the room has gone a while without any motion.10. Robots: Okay, so we're not quite there yet, but there are some hotels that have robots performing jobs previously done by the staff, such as making standard room deliveries, or serving Starbucks coffee.

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