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Experience the future of hospitality training at HITEC Toronto with Novility

Novility 21 June 2017
Amsterdam, Netherlands -- Novility is thrilled to return as an exhibitor at HITEC on June 26-29, this time taking place in Toronto, Canada. A must-attend event in 2017 with more than 365 participating companies, numerous educational sessions on the industry's hottest topics in the tech space & valuable networking opportunities.The team will be showcasing a live demonstration of its interactive training solution Novility L.I.V.E. in unison with its mobile app companion and the seamlessly connected training management platform Novility H.E.L.P.Additionally, Novility will place a strong focus on its enhanced ergonomics training module. With warm-up and stretch exercises, hotel employees are encouraged to prepare their body and mind for a day of physically intensive work, which is something highly familiar for housekeeping roles. Moreover, teaching the correct postures and movements to adopt in daily repetitive activities will help to reduce fatigue and discomfort during the working shift.As highlighted by Novility's ergonomic specialist, Ines Fernandes, "Our goal is to provide hotel team members with awareness of the best ways to use their bodies during operational tasks. Not only will this help reduce the risk of injuries in the long term, but will allow hotel teams to be more productive, doing their job efficiently and safely".Novility's partners currently include upscale and luxury hotels in the European and North American markets. Following one of the most recent customer success stories from The Meritage Resort and Spa in Napa Valley, Novility will continue its growth strategy to roll out in North America. In line with closely nurturing the relationships with their North American customers, the team is also excited to share the opening of their US office, with more details to follow soon.HITEC is just around the corner, and Novility looks forward to welcoming you soon in Toronto at the Metro Convention Center. Pass by Booth #1845 and make sure not to miss the live demonstrations of Novility's hands-on learning solution!About NovilityA hospitality training & tech pioneer with a team of ambitious hospitality specialists, entrepreneurs, developers, designers, IT experts and ergonomists from around the globe. With a shared passion to reinvent training in hospitality, Novility designs and develops advanced solutions that improve operational productivity and human capital. Join the revolution with Novility to transform the next generation of hospitality growth: building the most trusted and technologically advanced training solution to drive the future of your business. Novility.comNOVILITY NORTH AMERICA INC.Address: One Market Spear Tower, 36th Floor, San Francisco, California 94105, USAContact: Gianluca Franco, General Manager North America, Gianluca.franco@novility.com, +1 (800) 606 6896NOVILITY B.V.Address: Leidsevaartweg 99-8, Heemstede 2106AS, The NetherlandsContact: Samantha Noll, Business Development Manager, Samantha.noll@novility.com, +31 (0)23 230 2050
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Novility Revolutionizes Housekeeping Training At The Meritage Resort And Spa, Napa Valley

Novility 13 June 2017
Amsterdam, Netherlands -- Novility, a pioneering hospitality training provider, is excited to announce the successful implementation of its solutions at The Meritage Resort and Spa, which marks the start of attractive growth opportunities in the North American region for its products.Nestled in the stunning vineyards of Napa Valley, The Meritage Resort and Spa currently has 322 guestrooms and suites with an additional 145 guestrooms opening in 2018. The resort's desire to address the growing training needs of their existing and new team members is pronounced. As a member of the Meritage Collection, a lifestyle and luxury brand, delivering consistently high standards of quality to their guests is of utmost importance.Novility's solution will allow the team at The Meritage to learn best practices in an intuitive and engaging way, with a core focus on ergonomics training. It is vital to help prevent repetitive strain injuries that are known to be highly prominent in the hospitality industry. Managers have access to a dedicated management and analytics portal where they can easily create courses, monitor training progress and benchmark performance through insightful dashboards.This collaboration has personalization at its heart and aims to facilitate team member onboarding, enhance productivity in a safe manner and heighten performance by training beyond traditional borders.Yana Makhanov, executive housekeeper for The Meritage Resort, happily expresses, "In our short time using Novility we have had a very positive response from our team members as they have been actively engaged in using the system for ergonomics. Novility's individualized feedback has accurately guided them during their stretching exercises."As of 8 May 2017, 98 of the resort's housekeeping team members have been enrolled and are training in their native language, among which include English, Spanish and Russian.Makhanov adds: "I have been greatly pleased and impressed with the quality of talent at Novility, as well as their responsiveness and excellent follow-up."During the implementation, Novility's team experienced the real passion that The Meritage team has in empowering their team members and providing them with the best possible tools to facilitate their daily operations. They strongly value delivering a superior guest experience, which begins at the heart of the house with fostering a happy and healthy environment for their team members.Founder and C.E.O. of Novility, Roderick ten Wolde shares, "Novility is ideally suited for a luxurious resort like The Meritage, as we can tailor our training solution to their resort procedures. This is where learning innovation meets productivity. We look forward to a continued fruitful collaboration with The Meritage Resort and Spa, ensuring our products and services align to their current and future needs."About The Meritage Resort and SpaAcres of sun-soaked hillside vineyards. Beautiful accommodations paired with luxurious amenities. Award-winning cuisine celebrating the finest of Napa Valley's bounty. Indulgent spa treatments in the serenity of an underground Estate Cave. The Meritage Resort and Spa perfectly blends world-class luxury with exceptional hospitality to bring you the ultimate Napa Valley resort experience. We Are Napa. MeritageResort.comAbout NovilityA hospitality training & tech pioneer with a team of ambitious hospitality specialists, entrepreneurs, developers, designers, IT experts and ergonomists from around the globe. With a shared passion to reinvent training in hospitality, Novility designs and develops advanced solutions that improve operational productivity and human capital. Join the revolution with Novility to transform the next generation of hospitality growth. For more information call +31 (0)23 230 2050 or visit Novility.comNOVILITY NORTH AMERICA INC.Address: One Market Spear Tower, 36th Floor, San Francisco, California 94105, USAContact: Gianluca Franco, General Manager North America, Gianluca.franco@novility.comNOVILITY B.V.Address: Leidsevaartweg 99-8, Heemstede 2106AS, The NetherlandsContact: Samantha Noll, Business Development Manager, Samantha.noll@novility.com
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Novility B.V. To Exhibit On Home Soil At HITEC Amsterdam

Novility 23 March 2017
Amsterdam, Netherlands -- Novility is proud to announce that it will exhibit at the Hospitality Industry Technology and Conference (HITEC(r)) in Amsterdam, which will be Hospitality Financial and Technology Professionals' (HFTP(r)) debut in Europe. The Netherlands based company is also a Platinum sponsor of the event that will host over 60 hospitality technology vendors and thousands of industry professionals from around the world.The event will take place at RAI Convention Centre in Amsterdam during 28-30 March 2017. The program includes many exhibits, a keynote presentation in the usual tradition of HITEC, and 16+ educational sessions on current technology topics for hospitality.An innovator in smart hospitality training technology, Novility will reveal its enhanced version of the Novility L.I.V.E.tm during the fair, which uses motion-capture and speech recognition technologies to deliver comprehensive training set in a simulative hotel environment. The new version has been developed based on the feedback received from housekeeping employees and managers, hospitality experts and ergonomics specialists.To name a few of the updates, the Novility L.I.V.E.tm solution now has a mobile companion, meaning that the staff members not only will receive their training just in front of the training station, but they will also be able to take a mobile device with them and train on-the-go. Moreover, the enhanced ergonomics module boasts a major update with 40 new practical and useful lessons, which aim to reduce repetitive strain injuries and liability claims that are caused by such injuries. With the new version, Novility does not only focus on successful fulfillment of housekeeping SOPs, but also the wellness and health of the employees that will consequently offer financial return to the hotels, and allow them to motivate and retain their staff."With the latest version, we have holistically improved the product on every level," said Roderick ten Wolde, Founder & CEO of Novility B.V. "Innovation is in the heart of our business and we are constantly seeking ways of developing our solutions with technology. We are revolutionizing the hospitality training space by continuous and sustainable innovation. We want to transform the way people train at hotels" he added.Novility will have its products on display at HITEC Amsterdam with ongoing demonstrations at Booth #15 during the exhibition days.NOVILITY B.V. TO EXHIBIT ON HOME SOIL AT HITEC AMSTERDAM
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Novility B.V. Introduces Game-Changing Products That Improve Hotel Operational Productivity And Performance

Novility 20 June 2016
Novility B.V., a global innovator in smart training technology announced today the launch of two new products: Novility L.I.V.E.tm (Learning in Virtual Environment) and Novility P.A.L.tm (Portable Accelerated Learning) at HITEC (World's largest hospitality technology convention), New Orleans.Filled with a range of practical features, L.I.V.E.tm and P.A.L.tm mobile app address the common challenges faced by the hospitality industry: high injury rates, inconsistent application of procedures, communication inefficiencies and ineffective data collection that contribute to guest dissatisfaction and lower online review scores.With technology at the core of Novility's solutions, L.I.V.E.tm uses motion-capture and speech-recognition technologies to deliver comprehensive training set in a simulative hotel environment: "the hands-on learning revolution" has arrived. The training currently focuses on key standard operating procedures, injury-preventive ergonomics and communication essentials with the aim to enhance operational productivity and performance whilst achieving safer work practices."With the functionality of L.I.V.E.tm, hotels can benefit from this innovative and individually-focused training method," says Roderick ten Wolde, CEO and Founder of Novility B.V. "With this latest version, we are revolutionising the quality of training and improving the output for the hospitality industry" he added.Novility's solutions have been well received by front-line employees and managers alike: "In preparation for our recent hotel opening, Novility's training solution helped onboard our employees efficiently and independently, saving time during shadowing. They expressed feeling comfortable learning in their own language and the training is provided in short sessions, making it easy to grasp for them. The results over this period have helped increase our team's productivity whilst enhancing the customer experience."- Anna Konichsheva, Quality & Training Manager at Rixos Khadisha Shymkent, Kazakhstan.Novility is also bringing hotels its newly launched P.A.L.tm mobile app which is a compact and flexible solution that complements highly demanding day-to-day operations. The product includes an extensive content library curated by hospitality experts that adapts to any hotel type.The content is integrated with evaluation possibilities facilitating an instant feedback loop to ensure a steep learning curve for hotel employees. The app's sleek interface is designed to turn tedious paper and brand manuals into easily accessible and captivating content at your fingertips: "personal learning on the go".Immediate benefits for hotels and its employees include:Effective knowledge acquisitionUniformity in brand standardsEnhanced communicationDecreased shadowing timeQuicker onboarding processHigher employee retentionBetter review scoresImproved cleanliness ratingsFlexible language learningNovility's Housekeeping training module contains in-depth learning material for room attendants at every level. With an ever-growing library of exercises, Novility's modules are designed to realize evolving customer trends and business goals.One of the main challenges that managers have often faced in the past was to monitor and measure the impact of training. With the cloud-based training management and analysis tool Novility H.E.L.P.tm (Hospitality Excellence Learning Platform), managers can control and improve all aspects of the training operations.Novility H.E.L.P.tm has personalization at its heart, created with a crisp and clean design interface. Its flawless synchronization system with L.I.V.E.tm and P.A.L.tm enables hotel managers to track training progress and benchmark performance through powerful and intuitive dashboards. The intelligent dashboards provide key metrics accessible at a glance for quick and easy performance evaluation. The platform also includes additional filter recommendations such as demographics, high and low ranking performers (employees) as well as custom KPIs for detailed analysis. The in-house developed reputation intelligence feature is a key value add for any hotelier who takes VOC (voice of customer) and the relationship between online ratings and revenue seriously.With the proprietary online guest reputation tool, managers can analyze real-time aggregate online review scores to spot areas in need of operational and process improvement that can be addressed with the training solutions. It allows you to keep an eye on overall online reputation and that of your direct competitors.Novility's team will have its products on display at HITEC on 20th-23rd June 2016 in New Orleans, with ongoing demonstrations at Booth 1863 during the exhibition days. Richard Croshere, CPO (Chief Product Officer) of Novility B.V. shares the team's dedication to "bringing accountability to training and predictability to performance in line with new technological possibilities and educational trends". NOVILITY : HOSPITALITY TRAINING, REDEFINED BY TECHNOLOGY.Available with a range of enhanced features, Novility L.I.V.E.tm can be quickly integrated into the hotel technology ecosystem and will commence shipping today. Novility P.A.L.tm is now available to download on the app store.About Novility (www.novility.com)Novility is based in the Netherlands. We are a mix of youth, ambition and experience; a team of hospitality professionals, entrepreneurs, developers, designers, IT experts and ergonomic specialists from around the globe. With a shared passion to reinvent training in hospitality, we design and develop advanced solutions that improve operational productivity. Our aim is to always be one step ahead in the evolution of the industry.

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