Hospitality Industry Technology Exposition & Conference
Metro Toronto Convention Centre
Toronto, ON, Canada
Hospitality Industry Technology Exposition & Conference
November 14–15, 2017
Palmeraie Resorts partner with iRiS Software Systems to blend tradition with cutting edge technology
Starting with the Palmeraie Palace - the group's flagship hotel - iRiS will be providing a responsive solution to enable guests to have hotel and brand information at their fingertips. This impressive service is available for any guest device: smartphone, tablet and laptop.Palmeraie Resorts are looking to embrace technology to engage their already tech- advanced guests. iRiS have created a Web and Mobile app for Palmeraie Palace which will present hotel information digitally, with stunning imagery and enabling guests to order F&B and make service requests. At the heart of going digital, is to make the guest feel comfortable and this is demonstrated by the hotel offering the solution not only on any guest device but also in three different languages: English, French and Arabic."We see this as a new way to engage with our guests, by empowering them whilst taking guest interaction to a new level. Guests can use our digital concierge to look up details for our facilities, order through the app, everything will be in the guest's hands. We selected iRiS as our technology partner as their impressive platform will enable us to be at the cutting edge whilst allowing us to proceed at our own pace." said General Manager, Patrick Lebufnoir.iRiS is the leading and the largest guest experience enterprise platform provider, serving the hospitality industry with a suite of solutions that customers can access using their library of API's or via 'out of the box' product applications."As previous hoteliers ourselves, we have created this - a complete and visionary hospitality package that thinks and functions in the way that 21st Century software should. We are proud to complement Palmeraie Resorts excellent service and partner with such a prestigious brand. We look forward to working together to provide something really special for their guests." commented Jason Jefferys, CEO at iRiS.---------------------------------------------------------------------------------------------------------------------- About iRiS Software Systems:iRiS is a global leading enterprise applications platform provider, creating innovative mobile and web solutions for the hospitality industry. iRiS's multi-tenanted, cloud-hosted Guest Experience Platform (GXP(r)) increases revenue, reduces costs and improves the end-to-end guest experience for hotels in any language. At the heart of the platform is integrations, with most major hotel back-end systems and third party providers such as door-lock providers, already integrated to, with constant ongoing development. More than 3,000 hotels and restaurants worldwide choose to work with iRiS for their ability to deliver tomorrow's guest experience, today. As well as working with large hospitality groups, iRiS also works with smaller independent companies to deliver an outstanding guest experience while consistently generating increased revenue for hotels, restaurants, serviced apartments and bars.To discover how your business could benefit from iRiS's solutions, email firstname.lastname@example.org For any press enquiries, please contact Marketing at email@example.comMore information: www.iris.netEurope: Europe@iris.net Tel: +44 20 7099 9252 Americas: Americas@iris.net: +1 778 835 0653 Middle East: firstname.lastname@example.org APAC (Hong Kong): +852 8193 0113About Palmeraie Resorts:Palmeraie Resorts Marrakech is a true destination for leisure and business in the heart of the Palm grove of Marrakech standing over 230 hectares. Palmeraie Resorts offers distinct environments; the mythic Palmeraie Palace and the very trendy 5-star Hotel du Golf. The Resort features also a conference center "Palmeraie Conference Center", a sumptuous Spa of 5000 sqm "The PalmSpa & Fitness", a 27- hole golf course "The PalmGolf Marrakech Palmeraie" and exciting entertainment for kids and adults. The multiple dining venues offers local and international cuisine - as well as a variety of unique bars concepts.More information: www.palmeraieresorts.comFor any press enquiries, please contact Marketing at: email@example.comFor Reservation: firstname.lastname@example.org Tel: +212 524 334343For Group requests: email@example.com Tel: +212 524 368760
Toronto -- June 22, 2017 -- Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, is set to present hoteliers with the latest advances in minibar ingenuity and design at HITEC 2017. Taking place June 26 - 29, at the Metro Toronto Convention Centre in Toronto, Canada, attendees at this year's HITEC will have the opportunity to learn about Bartech's industry renowned DD46 (double door) minibar and Neotray in-room vending solution at booth #1420, as well as the company's full range of industry leading products recognized for their cost saving and revenue enhancing abilities.A global leader in advanced minibar solutions for the hospitality industry, Bartech solutions provide hoteliers with diverse offerings in sensor technology, minibar to server communication, software innovations, and customizable minibar design. Capable of catering to virtually any property need, the flexible design of the Bartech DD46 serves to demonstrate how hotels can provide guests with the convenience of an in-room fridge for personal items, while still allowing the property to benefit from in-room sales. Offering a storage space totaling 70 liters and 2.5 cubic feet, the DD46 provides a left side that is fully automated with micro-switch and magnetic sensors capable of tracking any items removed and consumed. All purchases are instantly posted to a guest's profile via Bartech's proprietary management software, ensuring a hotelier's ability to charge accordingly and restock efficiently. Along with a right side that is left empty for a guest's own items, the DD46 can also be offered with a top dry selection space. In addition, its appearance can be customized to meet any hotel design need."As a solution that is present in more than 10,000 guestrooms around the globe, the DD46 is a symbol of Bartech's ability to custom tailor minibar platforms in a way that exceeds hotelier expectations in reducing costs and boosting revenues," said Bartech president and CEO Mario Agrario. "We are extremely pleased to provide HITEC attendees with an opportunity to see how the DD46 and other Bartech solutions such as the Neotray, can serve a vital role in ensuring complete guest satisfaction."Further strengthening Bartech's role as the hospitality industry's most innovative provider of minibar and in-room consumable solutions, the Neotray provides hoteliers with a convenient and efficient method of offering non-refrigerated items to guests. As with other Bartech innovations, the Neotray also allows properties to automatically post charges to a guest's folio in real time via the PMS, reducing overhead costs and enhancing the likelihood of guest purchases through the ability to offer items at lower prices. Equipped with a transparent lid that automatically unlocks by the guest's cash\credit status , the Neotray offers three rows each consisting of five sensors. Up to 15 small products or five 375mm bottles can be provided to guests. As another example of Bartech's commitment to maintaining a hotel's unique style, the Neotray is available with either a clear, frosted or tinted window lid. Hoteliers also have the option of printing a logo or other brand design on the lid, and can choose from a range of virtually limitless side panel options that include leather, stainless steel, cloth or wood veneer looks.For more information about Bartech and their comprehensive range of automatic minibar solutions, please visit Booth #1420 during HITEC, contact Bruno Agrario at +1 702-335-2318, email firstname.lastname@example.org or visit www.bartech.com.
HOUSTON and DORTMUND, Germany -- Sceptre Hospitality Resources, SHR, a leading provider of advanced distribution technology and creator of the best-in-class central reservations system, Windsurfer(r) CRS, has partnered with global property management system (PMS) innovator, protel hotelsoftware, to bring hoteliers and their guests an enhanced booking experience by way of a unique predictive analytics data interface.This agreement, which gives SHR access to protel's 14,000 global hotel clients' transaction and preference data, makes the company the first CRS provider to have such deep data integration via a service bus concept, enabling them to, in turn, offer their hotel clients highly-relevant data before, during, and after the guest experience."At SHR, we are firm believers that more sophisticated system integrations are needed to help simplify the confusing swirl of hospitality technologies currently on the market," said Drew Rosser, VP of Sales for SHR. "The team at protel has taken this belief, kicked it up to the next level, and acted on it. We are very excited to see the innovative solutions that will undoubtedly come out of this common vision."Development of protel's Genius analytics platform started in March of this year, making protel the first company in its field to bring this technology to market. "No one else but protel is doing this, and this is the first time any CRS vendor has gained access to predictive analytics information generated by the entire hospitality ecosystem," said Linda Vallner, VP of Business Development for protel. "It's really the future of PMS meets the future of the CRS."Traditionally, the CRS and PMS talk to each other via a point-to-point interface. The protel system provides a multi-point connection to the entire hospitality ecosystem via its enterprise service bus, protel.I/O. The service bus extracts data from the PMS as well as from other vendors such as restaurants, spas, and any other connected systems. It stores the data in its data warehouse, protel Genius. Genius then analyzes the data and feeds only the most relevant guest intel and upsell recommendation data back. This can be delivered at every guest touchpoint using what is known as "whisper" technology. Subscribing systems such as the CRS can then pull these focused recommendations for booking, stay, and post-booking purposes, providing hoteliers with not only vital guest preference and spend information, but also calculated recommendations to create a more personalized and engaging guest experience.The protel team has been providing PMS services to the market for 22 years in over 90 countries throughout Europe and Asia, garnering deep PMS knowledge over that period. "We were one of the first hospitality vendors to realize that traditional interfaces could not provide the high levels of integration and data sharing needed to drive the unique levels of guest recognition that will delight today's savvy traveler. We wanted to work with an agile, like-minded CRS Partner," said Pete Simpson, SVP of Global Business Technology for protel. "With SHR's technical prowess and reputation for embracing only the best of the new, we knew we'd found a great match."The company plans to introduce the new system at HITEC Toronto next week at a special Consultant Briefing breakfast held in, of all places, a bank vault. "We've all been to our share of breakfast briefings before, and a unique product calls for a unique venue," said Vallner. "We believe our technology is dead on the money, and we want our guests to come away understanding that it's true."About SHRSHR is a leading provider of advanced tools and services that help hotels execute their best distribution strategy while delighting guests and optimizing profitability. The technical maturity of SHR--having built not one but two Central Reservations Systems (CRS)--is second to none. In addition to serving thousands of properties around the globe with Windsurfer(r) CRS as well as the Internet Booking Engine, TopSailtm, the company also provides Revenue Management for Hire to brands, chains, and management companies. SHR brings hoteliers the best in nimble technology, intelligently supported by tested industry experts--keeping hotels competitive. For more information, please visit www.shr.global.SHR is the trade name for Sceptre Hospitality Resources, LLC, a Delaware Limited Liability Company.Media Contactsprotel hotelsoftwareJeremy Armes, VP of Marketing & PREmail: email@example.com Phone: +49 231.915.930http://www.protel.io/SHRJason Emanis, VP of MarketingEmail: firstname.lastname@example.orgPhone: 713.333.9944 https://shr.global/
Attendees at this year's HITEC in Toronto, Canada will be introduced to the latest inspiring innovations from hospitalityPulsetm, a leading provider of next-generation technology solutions for the hotel industry. hospitalityPulse will be unveiling its Internet Booking Engine (IBE) which complements the use of its FIRE (Feature Inventory Response Engine) solution. This new IBE is offered to FIRE users at no charge.pulseBooker enables several unique features that enhance the overall implementation of FIRE. As with most transactional products, pulseBooker will have built-in personalization options including color, logo, and branding available free to FIRE customers. For even more customization, and as with all hospitalityPulse's systems, all of FIRE's web services are built as Open APIs, making it incredibly easy to integrate and implement. According to company CEO, Pierre Boettner, an interactive self-service SDK will be released later this year, and pulseBooker is first to reveal some features of ICE (Intelligent Commerce Engine) that is planned to for release in 2018.Some of the features and benefits of pulseBooker are:trueAvailabilitytm of rooms and featureshotels can increase guest satisfaction by letting them 'assemble' the perfect room for their personalized staymonetization of room assets/yield to the roompowerful personalization options, including contextual amenitiesin sync with roomPulse, automating and ensuring fulfillment of booked featureschanges the paradigm of what it means to book a hotel room (Buy/Sell room features)optimizes monetization of hotel assetsroomPulse also maximizes fulfillment of feature requests from other channelshospitalityPulse will also be showcasing their flagship solution, roomPulse, a revolutionary cloud solution engineered to ensure hoteliers assign rooms based on reservation requirements and room availabilities, resulting in optimal upgrades being granted to the right guests. The highpoint of the conference this year will be the launch of FIRE, which uses predictive future room assignments to ensure what guests are offered to book online, also is what they can expect to receive when they arrive at the hotel. Communication with the property based system using roomPulse enables a highly personalized booking path for each guest, allowing them to select their desired room type, room attributes and features they are willing to pay more for, providing competitive differentiation from other hotel booking experiences currently dominating the market."We couldn't be more excited about launching our next wave of transformative solutions at HITEC, one of the premier gathering places for the hospitality industry's most visionary leaders," said Boettner. "With the addition of pulseBooker and FIRE to roomPulse, hospitalityPulse is solving some of the longest-standing pain points for hoteliers, and changes the paradigm in hotel room distribution."HITEC attendees and media are invited to come by booth #208 to meet with the hospitalityPulse team and view live demos of one of the industry's most innovative platforms.To learn more visit hospitalitypulse.com.
Raleigh, NC, June 22, 2017 -- Broadvine, a leader in Business Intelligence and Analytics software for the hospitality industry, announced today that it is implementing its cloud-based application to optimize hotel portfolio performance for Midas Hospitality, one of the premier hospitality management groups in the Midwest.Broadvine's application delivers robust Business Intelligence insights via Reporting, Forecasting, Labor and Expense Management to hotel management companies worldwide. By consolidating data from various PMS, benchmarking and labor systems, in combination with their accounting platform, Midas will be able to easily view and analyze data to make quicker, more profitable decisions."Midas Hospitality is an innovator in our industry and recognized the value in partnering with our organization to optimize the performance of their portfolio," said Shawn Barber, CEO of Broadvine. "Broadvine's mission is to enable our partners to deliver an exceptional guest experience by eliminating the time and frustration associated with aggregating and manipulating data into reports and insights.""Broadvine's suite of modules will enable us to easily assess our performance and operational efficiencies, enabling our team to drive profitability while spending more time with our guests," said Jim Brueggermann, CFO of Midas Hospitality. "Using technology to improve our results to our ownership partners and delivering an exceptional guest experience is key to our continued growth and success."About Midas HospitalityFounded in 2006, Midas Hospitality has developed, opened and currently manages numerous properties including 30 hotels in 14 states. The company serves global brands including Hilton, IHG, Marriott, and Starwood. Midas was recently awarded Marriott's prestigious Horizon Award for demonstrated excellence in portfolio operations and development of new properties. Midas Hospitality's headquarters are located at 1804 Borman Circle Dr. in Maryland Heights, Mo. For more information, call (314) 692-0100 or visit http://www.midashospitality.com.
HITEC News: Maestro PMS Adds Integrated Digital E-Signature Reservation and Sales & Catering Contract Execution to List of 600+ Supported Interfaces
Markham, Ontario -- Maestro PMS, the preferred technology solution and property management software provider of leading independent hotels, resorts, condos and multi-property groups, will launch its E-Signature capability at HITEC 2017 Booth 1219 in Toronto June 26-29.E-Signature enables independent operators to close more meeting and event business faster by letting clients and meeting planners execute sales and catering and room reservation contracts remotely.As a forward thinking leader in technology for independents, Maestro PMS is continuously building partnerships to provide data integration and interfaces with more than 600 third party systems that give independents the freedom to operate the way they want.Click here for more information on how to reserve, engage and socialize with Maestro PMS property software."For over 35 years Maestro has specialized in providing property management software systems for independent operators."Each property has unique requirements and relationships with third party providers. Many operators ask if the Maestro PMS will interface easily with systems they use and value," said Warren Dehan, Maestro PMS President. "In almost all cases the answer is yes."Maestro interfaces with hundreds of third party systems, and we are continuously developing new integrations to ensure our clients are not locked in to limited options."Our clients have a voice and we listen." Maestro supports every major GDS, CRS, Channel Managers and POS systems, all major revenue management, electronic lock systems, and dozens of in-room offerings, and other systems."All our interfaces are compatible with both our cloud hosted and our on-premise Maestro solutions," Dehan said.In addition to a large portfolio of current interfaces, Maestro provides its proprietary Application Program Interface (API) to third party companies to streamline interface development for the growing number of new system providers entering hospitality."New system providers can quickly develop an interface for Maestro with our API," Dehan said."We also work within HTNG's mainstream interface guidelines for new development. As an example, Maestro also interfaces with Comtrol Corporation's Lodging Link solution, which provides hundreds of interface options."Maestro PMS, which offers 20+ integrated modules on a single image database delivers revenue-generating tools and services that increase profitability, drive direct bookings, centralize operations, and provide personalized guest service to keep guests coming back.
The World's Best Hotels Choose ALICE for Guest Messaging, Staff Operations, Concierge Technology, And More
New York, NY -- ALICE - the hospitality industry's leading operations platform, which connects all the departments of your hotel for improved staff communication and task management - will be showcasing new products and features at this year's HITEC in Toronto, June 26-29, Booth 1245. You can schedule a meeting with our team here.ALICE's partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. ALICE can also be integrated into your own app or website via ALICE's API. Hotels and groups on the ALICE platform include Two Roads Hospitality, SIXTY Hotels, One&Only Resorts, Viceroy Hotel Group, and Leading Hotels of the World.Read how serene Wine Country escape MacArthur Place, Sonoma Hotel & Spa is using ALICE's Guest Messaging to remove the bottleneck at the front desk. They selected ALICE's Guest Messaging and Staff request management technology to provide convenience to guests with messaging technology they're already familiar with and which doesn't require downloading an app, and ease for front desk staff, who now field many fewer phone calls, and can respond to guest text messages and dispatch guest requests all with one system.Read how Colorado's popular Copper Mountain Resort uses ALICE to coordinate their staff across twenty-six buildings and three different base villages. ALICE has replaced emails, phone calls, radios, and paper logs to provide one centralized place for all requests and internal work orders from guests, unit owners, the front desk, a separate management team, multiple restaurants, event spaces, and other mountain operators, improving staff communication and productivity.Read how ALICE's concierge technology helps an already standout concierge team at SIXTY SoHo "iron out the kinks." The highly-rated team is using ALICE's concierge task management software to improve team coordination and efficiency on the job. The hotel's Chef Concierge says ALICE's functionality (which includes a Google-powered Vendor Database, robust tagging and filtering, itinerary and confirmation printing, and logbooks for package management) sets it apart from other concierge technologies he's used.If you're looking at technology as a means to improve your hotel's performance , stop by Booth 1245 to meet the ALICE team and see a live presentation of our technology. Hoteliers interested in attending HITEC for free can email us at email@example.com for more information. We also invite you to book a meeting in advance, for a personalized demo of ALICE.
SALTO Systems ·6h
Atlanta, GA -- SALTO Systems, a leading manufacturer of electronic access control solutions, will showcase its latest innovations for hospitality -- including the new Bluetooth Low Energy AElement Fusion reader -- at the annual Hospitality Industry Technology Exposition & Conference (HITEC). HITEC will be held June 26-28 in Toronto."SALTO has a great lineup of technologically-advanced electronic lock solutions for HITEC," said Rob Zijl, Vice President Hospitality-Access Solutions at SALTO Systems. "We're particularly excited to launch the AElement Fusion - a small, customizable light ring reader that offers a discreet electronic lock for hotels looking to deploy electronic access control that is stylish and innovative."SALTO Systems' other featured products at HITEC -- the world's largest hospitality technology show -- will include those that help hospitality installations streamline operations from back-of-house to the front desk, said Zijl. SALTO Systems hospitality solutions exist for virtually every touchpoint that can affect the experience of the hotel brand and create unique keyless experiences for guests, he said.The HITEC conference, sponsored by Hospitality Financial and Technology Professionals (HFTP), offers top-notch hospitality technology education and an unparalleled tradeshow highlighting the latest products and services. This year's HITEC expo will be held at the Metro Toronto Convention Centre in Canada from June 26-29. HITEC attendees are encouraged to visit SALTO Systems' Booth 735 to demo a variety of products, including: AElement Fusion, The Next Level In Hotel Lock Engineering - AElement Fusion is a new electronic lock with a sleek reader accentuated by an interactive light ring that illuminates when access credentials are presented, providing a minimalistic design that blends with any hotel decor. The AElement Fusion is compatible with RFID, NFC, and BLE (Bluetooth) technologies that integrate seamlessly with mobile applications including SALTO Systems' JustIN Mobile.SALTO's JustIN Mobile App Opens Doors Using Smartphones - JustIN Mobile replaces the need for a physical access hotel room card by securely sending a room key Over the Air (OTA) from SALTO's ProAccess SPACE management software to an iOS or Android device. The guest's smartphone sends a signal to open the hotel room door's electronic locks using BLE. JustIN Mobile can improve the guest experience by eliminating the need to physically check in or check out at the front desk while also streamlining overall hotel operations.Seamlessly Manage Hospitality Access Control With SALTO XS4 & XS4 Mini Escutcheons -SALTO's XS4 access control platform combines electronic door components, peripherals, and software, providing tailor-made, wire-free networked access control solutions for hospitality management. SALTO's ANSI-compatible XS4 Mini's compact and easy-to-install design makes it simple for security professionals to upgrade and replace mechanical-key operated door locks with the latest in electronic access control. The XS4 Mini offers quality stainless steel construction and Mifare-DESFire and BLE technologies, allowing it to work with conventional smartcards and SALTO's JustIN Mobile app.Michael Cline Named Vice President, Hospitality - Based in SALTO's Atlanta, Georgia, headquarters, Cline will guide the continued growth and expansion of SALTO's U.S. Hospitality Sales organization."We've continued to add features that enhance access control, offer a state-of-the-art guest experience, and reduce cost for hotel management," said Zijl. "We hope HITEC attendees will visit SALTO Systems at Booth 735 to demonstrate our hospitality-designed security solutions."Visit the HITEC show planner and locate SALTO Systems' Booth 735 here: http://s23.a2zinc.net/clients/HFTP/H17Toronto/Public/eventmap.aspx?shexhlist=1
Broomfield, Colorado -- Phonesuite, a leading provider of communications solutions for the hotel industry for more than 25 years, will feature demos of its groundbreaking Voiceware Browser-Based Console at HITEC 2017 booth #1319. Loaded onto any tablet or other device with an internet browser, the powerful interface allows staff the freedom to answer calls and handle guest-related communication requests from anywhere on or off property, increasing efficiency while delivering superior guest service.No longer tied to a bulky PBX console, staff members have the freedom to access increased functionality and an intuitive, easy-to-use interface by leveraging any PC, tablet or smartphone. Using a Bluetooth headset and a free downloadable softphone app with Wi-Fi access creates an "on-the-go" hotel communication solution available anywhere throughout the hotel. Elevated functionality includes the ability to find guests or staff quickly by name and then call or transfer with one click, a pop-up guest information screen that displays key information such as name, native language, VIP status, group affiliation and more, and a robust wake-up activity log. The unprecedented access to full-function communications anywhere, anytime gives users the flexibility to respond to operational matters while continuing to prioritize guest relations.Phonesuite CEO Frank Melville stated, "Our Voiceware Browser-Based Console represents an important revolution in the hospitality industry - one that allows hotels to move toward seamless communications along with greater efficiency and productivity. This innovation has been a winner for early adopters, because it literally frees hotel staff from the restrictions of a desk and empowers them to elevate guest services to the next level - all included at no extra cost from Phonesuite. The Voiceware Browser-Based Console will be just one of the suite of advanced products we'll be highlighting at our HITEC booth #1319, so we hope all attendees will stop by, get a demo and learn more about taking hotel communications to the next level."
Xn protel ·6h
Global hospitality management software provider Xn protel Systems today announces the forthcoming launch at HITEC of xnPOS, its highly innovative and proven enterprise food and beverage POS system, into the North American market.xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. The product is already proven in a wide spectrum of F&B operations in some 50 countries across Asia Pacific, Europe and the Middle East. The pedigree and range of international customers endorses the system's flexibility, functionality, language capability and simplicity of use.F&B operations seeking a new alternative POS technology can rely on xnPOS to provide proven workflow advantages to manage guest check transactions, order-entry operations and remote kitchen/bar orders. While also providing seamless integration with hotel PMS, Loyalty/CRM and ERP systems. xnPOS has established interfaces to Oracle Hospitality's Opera PMS and protel hotelsoftware's on-premise and cloud PMS solutions, with HTNG based interfaces to other leading PMS products in development.Responding to the surge in demand for increasingly feature rich mobile solutions, xnPOS offers a range of options on multiple platforms. Xn protel's 'Open Systems' policy allows hotels to use their own preferred make and model of handheld terminal and tablet, or select from a range of elegant but rugged options that have been tested, certified and supplied by Xn protel and its partners as part of a full turnkey solution. Guest facing functions, such as self-ordering, are designed to work on any platform and device, from smartphones to kiosks.Fully secured within a cloud environment that is designed to protect guest transactions and other business data, xnPOS offers enterprise level scalability, security and performance. It enables single-unit, regional and global multi-site F&B outlets remove barriers to system growth, reduce complexity and deliver reliable guest-facing POS operations that provide peace of mind.The challenge of PCI compliance has already been addressed by Xn protel through numerous installations in Europe and other regions. xnPOS does not store credit card data and is essentially removed from PCI scope. Tokenization based interfaces to third party payment solutions are provided where required. Ease of integration to EMV compliant systems are inherent in xnPOS' design.xnPOS has delivered a number of innovative features to the market, including guest self-service kiosks and an integrated call-for-service system that allows guests to summon service, request check and also rate the service operation in real time.Greg Spicer, CEO of Xn protel Systems commented: "Within our international markets the Xn name has been associated with F&B POS for nearly 20 years. Our heritage in Point of Sale systems dates back even further, to some of the first touch screen terminals used in UK hospitality businesses in the 1980s. Now internationally proven, within a wide spectrum of F&B operations, xnPOS provides a genuine alternative for businesses seeking new POS technology and a strong vendor partnership. We are extremely excited to be launching xnPOS at HITEC Toronto and bringing our product to the North American marketplace."To find out more take a look at xnPOS in booth (protel #727) at HITEC Toronto, June 26-29, 2017, Metro Toronto Convention Centre, Toronto, Canada or visit our website at http://www.xnprotel.com/our-products/pos
Novility 21 June 2017
Amsterdam, Netherlands -- Novility is thrilled to return as an exhibitor at HITEC on June 26-29, this time taking place in Toronto, Canada. A must-attend event in 2017 with more than 365 participating companies, numerous educational sessions on the industry's hottest topics in the tech space & valuable networking opportunities.The team will be showcasing a live demonstration of its interactive training solution Novility L.I.V.E. in unison with its mobile app companion and the seamlessly connected training management platform Novility H.E.L.P.Additionally, Novility will place a strong focus on its enhanced ergonomics training module. With warm-up and stretch exercises, hotel employees are encouraged to prepare their body and mind for a day of physically intensive work, which is something highly familiar for housekeeping roles. Moreover, teaching the correct postures and movements to adopt in daily repetitive activities will help to reduce fatigue and discomfort during the working shift.As highlighted by Novility's ergonomic specialist, Ines Fernandes, "Our goal is to provide hotel team members with awareness of the best ways to use their bodies during operational tasks. Not only will this help reduce the risk of injuries in the long term, but will allow hotel teams to be more productive, doing their job efficiently and safely".Novility's partners currently include upscale and luxury hotels in the European and North American markets. Following one of the most recent customer success stories from The Meritage Resort and Spa in Napa Valley, Novility will continue its growth strategy to roll out in North America. In line with closely nurturing the relationships with their North American customers, the team is also excited to share the opening of their US office, with more details to follow soon.HITEC is just around the corner, and Novility looks forward to welcoming you soon in Toronto at the Metro Convention Center. Pass by Booth #1845 and make sure not to miss the live demonstrations of Novility's hands-on learning solution!About NovilityA hospitality training & tech pioneer with a team of ambitious hospitality specialists, entrepreneurs, developers, designers, IT experts and ergonomists from around the globe. With a shared passion to reinvent training in hospitality, Novility designs and develops advanced solutions that improve operational productivity and human capital. Join the revolution with Novility to transform the next generation of hospitality growth: building the most trusted and technologically advanced training solution to drive the future of your business. Novility.comNOVILITY NORTH AMERICA INC.Address: One Market Spear Tower, 36th Floor, San Francisco, California 94105, USAContact: Gianluca Franco, General Manager North America, Gianluca.firstname.lastname@example.org, +1 (800) 606 6896NOVILITY B.V.Address: Leidsevaartweg 99-8, Heemstede 2106AS, The NetherlandsContact: Samantha Noll, Business Development Manager, Samantha.email@example.com, +31 (0)23 230 2050
Intelity 21 June 2017
Visit Intelity in Booth #722 at HITEC, June 27 to 29, at the Metro Toronto Convention CentreOrlando, Fla. -- With HITEC (Hospitality Industry Technology Exposition & Conference) on the horizon, technology for hotels is top of mind. But, are hoteliers really embracing the technologies that today's modern travelers are expecting? According to the 2017 Lodging Technology Study, about a third of hotels (33%) plan to upgrade their current mobile app this year, and a few more (7%) will roll out an app for the first time. This begs another question, "what is the other 60% doing to meet guests' growing demands for mobile interaction?"In a concurrent session titled "Mobile Apps - Embracing Modern Technology," a panel of hospitality experts will discuss how mobile apps are changing the customer experience and allowing guests a convenient alternative for those who prefer a self-service interaction. Moderated by Ted Horner, Owner of E Horner & Associates, an information technology and services consultancy, this session will analyze which apps are best suited to meet guests' needs, identify how hotels can modernize services and increase revenues with a mobile app platform, and spotlight best practices where apps are bridging the communications gap between guests and hotels before, during and after their stays."Mobile Apps - Embracing Modern Technology" will be held on Wednesday, June 28, from 3:45 p.m. to 4:45 p.m. at the Metro Toronto Convention Centre. On the panel areGregg Hopkins, chief sales and marketing officer at Intelity; Jai Govindani, CTO at Red Planet Hotels; Alexander Shashou, co-founder and CEO at ALICE; and Lyle Worthington, CIO at The Student Hotel and the current HFTP Global President."This session will inform hoteliers about the value of mobility as a key component to delivering on what guests are expecting," Hopkins said. "Apps are not going anywhere. However, that doesn't preclude additional, new channels from entering the marketplace. At a minimum, an app should serve two primary purposes: 1) serve as an information resource for travelers, and 2) serve a channel to enable one-to-one communications between the hotel and guest."Apps have evolved from a marketing tool to an operations tool, he said. Today, they are facilitating reservations, mobile check-in and check-out, service requests, in-room dining and much more."The key role of a mobile app today is to create frictionless guest experiences, whether they are confined to the guestroom or property or follow the guest throughout their journey," he says. "Mobile apps make booking easier and they streamline the check-in/-out process. They help track loyalty rewards and increased options and choices for users before/during their stay and for future stays."Hopkins brings more than 30 years of varied international experience in hospitality and technology. A co-founder of Libra OnDemand, a hospitality-specific CRM solution, he worked with various hospitality enterprise property management, sales and catering, CRM, central reservation system providers, online travel agencies, and destination vacation portal solutions. He is also involved on committees or as a board member of select industry associations (MPI Foundation, HFTP, Rosen College of Hospitality Management)."When it comes to mobile apps, Intelity is a leader in delivering solutions that strengthen the relationship between hotels and their guests," Hopkins said. "In this session, hoteliers will learn why mobile apps are becoming 'the new standard' for guest service. Whether its enabling guests to personalize and define their own experiences . . . providing a constant, direct line of communication between travelers and properties . . . or delivering back-end management tools for driving business intelligence and staff controls, mobile apps are here to stay."If you're among the 60% of hoteliers not leveraging mobile apps at your properties or using a mobile app with limited functionality, I encourage you to attend this session," he added. "To see the depths of what mobile apps can do for your hotel, including providing a single, complete platform, stop by the Intelity Booth #722. We'll make you believers."For more information about Intelity's solutions for the hospitality industry, click here.
Cloud5 Communications 21 June 2017
CHICAGO -- Cloud5, hospitality's #1 communications technology and services platform, is partnering with Volara to offer WiFi powered voice-based guest engagement for hotels and resorts. The partnership is a natural extension of Cloud5's holistic hospitality communications platform designed to deliver an exceptional stay experience for today's always-on hotel guests. Cloud5 will be showcasing Volara in booth 1029 at HITEC 2017 in Toronto next week. To schedule an appointment, click here.Automated guest engagement is disrupting guest services, demanding hotels and management companies to rethink how they connect with and serve clients on the guests' medium of choice."Cloud5 provides the backbone of the hotel engagement infrastructure," said David Berger, CEO for Volara. "Together, Volara and Cloud5 provide a streamlined solution for hotels to service guests and build loyalty."Imagine the convenience and cost savings of handling guest requests, inquiries and greetings automatically on the prompt of your guest's voice. Volara provides device agnostic guest engagement software running on hardware like the Amazon Echo that is fully customized to each property. For guests who want immediate answers simply without calling into the front desk, Volara offers a quick and frictionless guest-aware solution.Service applications include:Personal greetings from the hotel general manager or host of an eventCurated recommendations directly from the hotel conciergeRequests routed directly to the appropriate member of hotel staffIn-Room controls powered by voiceYou can find Volara's software deployed today at hotels across the country, including:JW Marriott, San Antonio, TXHotel EMC2 by Marriott, Chicago, ILTheWit Hotel by Hilton Doubletree, Chicago, ILKimpton's Alexis Hotel, Seattle, WAMarina Del Rey Hotel, Marina Del Rey, CAThe Wayfarer, Santa Barbara, CAHotel Walloon, Walloon Lake, MIAcme Hotel, Chicago, IL"We're excited to partner with Volara to offer hotels the one-stop convenience of advanced converged data and telephony services, plus guest engagement," said Mark Holzberg, Cloud5 Communications Executive Vice President and Chief Commercial Officer. "Automated guest engagement solutions are a natural extension of the hotel network that Cloud5 can effectively deliver to our hotel clients, enabling them to build better, longer guest relationships, eliminate negative reviews and increase revenues."About VolaraVolara is the provider of custom voice-based solutions to the hospitality industry. Named a TechOvation semi-finalist by Hotel Technology Next Generation (HTNG) and an Alexa Enterprise Agency by Amazon, the only such agency focused exclusively on the hospitality industry, Volara's proprietary software creates a hotel business tool atop the leading hardware and natural language processing platforms. Volara's proven best practices enable high utilization rates and an optimal guest experience, ensuring hotel guest engagement is personal and remarkable. Volara enables hotels to serve guests more efficiently and subtly influence their behavior while leaving them with a warm feeling toward the brand. For more information, please visit www.volara.io.
Avendra 21 June 2017
Avendra, North America's leading hospitality procurement services provider, today announced it has been awarded a Top Workplaces honor by The Washington Post for the second consecutive year. The Top Workplaces recognition ranks the best companies to work for in the Washington D.C. area."We are honored to have been selected for the Top Workplaces award again, particularly as the judges were our employees," said Wolfram Schaefer, CEO and President of Avendra. "As a professional services organization, our associates are our most valuable asset. This award recognizes the commitment we have to continue to make Avendra a truly outstanding place to work."The Top Workplaces are determined based solely on employee feedback. Over 250 Avendra associates participated in the survey commissioned by The Washington Post in partnership with Workplace Dynamics, a leading research firm on organizational health and employee engagement. Several aspects of workplace culture were measured, including alignment, execution, and connection, just to name a few.A total of 150 companies were awarded at a celebration on Thursday, June 15 at The Washington Post. For more information about The Washington Post's 2017 Top Workplaces, or to read Avendra's profile in the Washington Post, click here.
Guestware 21 June 2017
Guestware is a CRM solution that empowers the hotel services staff to deliver on individual guest needs and requests. It provides a toolbox of functions that allows staff to log, dispatch, record, and report on all things guest and facility-related. This keeps hotel operations running smoothly on a daily basis along with a back-end database that ensures proper service delivery for the future. With Guestware, you've got everything covered. And, that means happier guests."We are very excited to be at HITEC again this year. I cannot believe this year marks our 20th anniversary exhibiting at this show," said Mike Benjamin, Vice President, Guestware. "We've come a long way over the past two decades, and I can't wait to show everyone our latest features and functionality."Features of Guestware Software Include: Guest Response: Mobilize, automate, and optimize hotel staff task assignments ensuring that all guest issues and requests are resolved immediately. Make insightful decisions from identified guest trends to lowering operating costs while improving guest satisfaction.Facilities Maintenance: Intelligently schedule and track preventive maintenance tasks to efficiently maintain a facility delivering exceptional guest satisfaction while optimizing and protecting the building owner's capital investments.CRM + Loyalty: Track all guest information and interactions in one place - the guest profile. Seamless integration with the property management system and central reservation system allows for enhancing and personalizing the guest experience.Building on over 20 years of technology for the hotel industry, Guestware offers robust product editions designed for each hotel size and type. Guestware Select is perfect for select-service hotels while Guestware Full Service meets the demands of a luxury, full-service, or boutique hotel. For sophisticated CRM and loyalty program management implementations, the Guestware Plus subscription enables Guestware to be tailored to the hotelier's unique needs.Guestware will be demonstrating the latest version of the software at HITEC in booth #1017. Additional information about Guestware can be found at guestware.com. About Guestware: Guestware is a powerful, integrated CRM software solution used by hospitality companies around the world to attain the highest levels of guest satisfaction. Guestware collects, manages and reports on all guest information in one comprehensive database, enabling hotels and resorts to improve the guest experience while enhancing operational efficiencies. The company was founded in 1990 and has been focused on elevating the guest experience in the hospitality industry since 1993. Today, the Seattle-based company is doing business with more than 900 hotels worldwide, including large brands and independent hotels in over 75 countries. For more information about Guestware, go to guestware.com or call 888-50-GUEST.
The Rainmaker Group Continues Support of HSMAI Initiatives as Platinum Sponsor of 2017 Revenue Optimization Conference (ROC)
The Rainmaker Group 21 June 2017
Toronto -- The Rainmaker Group (Rainmaker), the market leader in revenue and profit optimization solutions for the gaming and hospitality industry, will work alongside HSMAI as a Platinum Partner in this year's Revenue Optimization Conference (ROC), taking place at the Metro Toronto Centre on Wednesday, June 28. As part of this key partnership with HSMAI, Rainmaker will sponsor a number of pre-conference events at ROC, as well as playing a high-profile role at the General Session.During the 2020 Lightning Round, a part of the conference's afternoon General Session at 1:30 p.m., Rainmaker's vice president of revenue analytics, Dan Skodol, will present an educational segment entitled "Jedi Mind Tricks: What Every Revenue Manager Needs to Know about the Psychology of Pricing." Selected by HSMAI for its unique perspective on revenue management strategies and protocol, Skodol's presentation will assist ROC attendees in gaining a better understanding of guest behavior and the role it plays in developing an effective pricing strategy for their property(ies).Rainmaker is also the sponsor of the ROC VIP Reception, an invitation-only event which honors Certified Revenue Management Executives (CRME's). In addition, the company will co-sponsor the "HSMAI Helps" event, taking place prior to the conference from 2-4 p.m. on Tuesday, June 27. In partnership with Clean the World, ROC volunteers will build 600 hygiene kits to leave behind for Margaret's Housing and Community Services in Toronto."Rainmaker and HSMAI have a shared vision for advancing revenue management and profit optimization in the hospitality segment, and we are proud to once again align ourselves with them at ROC, which is an essential venue for promoting thought leadership and best practices in our industry," said Tammy Farley, Rainmaker president.Rainmaker has been a long-time supporter of HSMAI, since the company's inception in 1998, and has grown with the organization over the years. Farley serves as an HSMAI Americas board member and has been the recipient of many industry accolades, most recently being named one of HSMAI's Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization. Selected by a panel of senior industry executives, this award recognizes individuals whose recent work demonstrates creativity and innovation; cutting edge sales or marketing campaigns; triumph in challenging situations; and sales efforts that resulted in dramatic gains.Attendees of HSMAI ROC 2017 also receive complimentary access to HITEC, which is taking place in Toronto, June 26-29. At this co-located event, Rainmaker will demonstrate its comprehensive revenue management, intelligence and rate-shopping solutions platform, which includes guestrev(r), grouprev(r), revcaster(r) and revintel(r). Attendees visiting HITEC booth #1852 will also get an in depth look at several newly released enhancements to Rainmaker's solutions, including group forecasting functionality and the next generation of the revcaster(r) platform.For more information on Rainmaker's hotel revenue and profit optimization cloud, please visit: http://www.letitrain.com/.
Kaba Hospitality 20 June 2017
MONTREAL - dormakaba, one of the top three companies in the global market for access and security solutions, will launch its Quantum(r) Pixel electronic door lock at HITEC 2017 in booth 1901.Quantum Pixel collects a wealth of lock activity information to support productivity analytics. dormakaba will also debut its Virtual Design Center VR experience at HITEC.This virtual reality encounter takes attendees to the Italian Alps to introduce dormakaba's solution panorama and history. dormakaba manufactures the Safloktm and Ilcotm electronic door locks and provides installation and service for these locking systems.Click here for information on electronic door locks from dormakaba."We invite HITEC attendees to test the most advanced mobile access solutions and mobile systems. "Our newest addition to the Quantum series portfolio by dormakaba, the Quantum Pixel, provides a minimalistic appearance while providing all hardware features and technology today's global hospitality market, designers and architects are seeking," said Mike Lopes, dormakaba senior product manager, Lodging Systems."We have taken a 'less is more' on the door approach, leveraging space inside the door to contain electronics, while capable of delivering online wireless integration and mobile access solutions. "Great things do come in small packages."dormakaba is moving beyond locks and hardware manufacturing with global software and analytics that help hoteliers do a better job with actionable information.Its online locks capture and record a great deal of data that makes maintenance predictive, and continuously monitors room door status to keep hotels secure.dormakaba systems also monitor frequency of door use to help properties balance room usage, and enable hotels to schedule staff more efficiently."The more intelligence that is built in a lock system, the more operators can learn about their hotel, the guest experience, and the lock's performance,"said Joey Yanire, dormakaba assistant vice president mobile access, Lodging Systems."The usage profile of each lock provides data that supports better decision making. It can also help reduce operator maintenance costs and improve customer satisfaction." About dormakaba dormakaba is one of the top three companies in the global market for access and security solutions. With strong brands such as Dorma and Kaba in our portfolio, we are a single source for products, solutions, and services related to doors and secure access to buildings and rooms. With around 16,000 employees and numerous cooperation partners, we are active in over 130 countries. dormakaba is headquartered in Rumlang (Zurich/Switzerland) and generates an annual turnover of over CHF 2 billion. Click here for information on electronic door locks from dormakaba.SIX Swiss Exchange: DOKA (formerly: KABN / KABNE) Further information at www.dormakaba.com
Hotelsoft Inc. 20 June 2017
SAN FRANCISCO -- Hotelsoft Inc. (www.hotelsoft.com), a Silicon Valley startup focused on the hospitality industry recently moved its development center to a larger state of the art 16,000 sqft facility in Bengaluru (click to link), India to accommodate its growing dev team and the support staff. Company continues to operate from of its head-quarters in Fremont, CA.Visit us at HITEC and ROC in Toronto Jun 27-29.Hotelsoft's flagship product Hotelsoft Onetm is a next generation integrated software that offers following applications to chain scale and independent hotels:Revenue Management SystemBusiness IntelligenceRate ShopThe company has expanded its product features, including the launch of Live rate shop capabilities earlier this year, airfare and meta shops, addition of interactive reporting capability as well as providing the revenue managers drill down of pace and pickup information at the reservations attribution level. The platform also includes a dynamic rules engine based on Blockly, an award winning software built by Google and the research team at MIT."We are very excited about the new feature sets that we believe are a must have for any hotel company, whether it's a chain or at the property level" said Vish Bhatia, Co-Founder and President, "We are also super excited to move our dev center to the new facility so that we can continue focusing on enhancing our product offerings without any distractions."Hotelsoft Onetm uses Intelligent Pricingtm big data and machine learning algorithms, which incorporate organic demand of the hotel with external demand influencers such as compset pricing, airfare, city events, TripAdvisor ratings and other third party data to make smarter pricing decisions.Rate Shop data includes rates from all major OTAs, hotel websites, vacation rental sites such as Airbnb, HomeAway, VRBO, meta channels and other travel partners.Hotelsoft will be displaying its products at HITEC (booth #816) and the HSMAI Revenue Optimization Conference (booth #17) in Toronto from June 27-29. The company also offers revenue management professional services and custom software development.Hotelsoft is a San Francisco Bay Area based company with corporate offices in Fremont, CA and a development center in Bengaluru, India.
Ariane Systems and ALE Expand Strategic Partnership to Maximize Guest Convenience and Hotel Operations Efficiency
Ariane Systems 20 June 2017
Atlanta -- Ariane Systems, a leading provider of self-service check-in/out technology for the hospitality industry and ALE, a global leader in enterprise communications and network solutions and services, have announced the expansion of their partnership. The companies initially formed a collaboration in 2016 in order to provide a best-of-breed solution to better serve the needs of their joint global hotel clientele. The fostering of closer ties between Ariane and ALE, operating under the Alcatel-Lucent Enterprise brand, serves to integrate features and functionalities of their respective solutions portfolios. Together, they provide hoteliers with a unique opportunity that further streamlines and simplifies guest check-in/out experiences, while enhancing overall convenience and operations efficiency.From this enhanced integration, Ariane will provide a mobile key service, a feature that can be linked to Alcatel-Lucent Enterprise's guest-facing mobile app, making it mobile key capable. With the two solutions combined, guests can manage the hotel experience on their terms, easily eliminating the need to wait in line to check-in by using their own mobile device as a digital key to access their assigned guestroom. Using the same Alcatel-Lucent application, guests can also benefit from a wide range of convenience-enhancing services: Their mobile phone becomes an extension of their room communications devices, provides access to the hotel directory or can be used to contact hotel services and make purchases of additional amenities."Guests today expect all of a hotel's services to be easily accessible and capable of interacting with a single informational source, allowing them to instantly see which services are available. This greatly personalizes and enhances their experience," said Michel Lavandier, founder and president at Ariane Systems. "We are extremely pleased to see that our strengthening relationship with ALE furthers important requirements that serve as a user-friendly portal to cater to virtually any guest need.""The hospitality market is a key sector for ALE, where we have a historical presence and a very close customer proximity. Smart devices offer more and more functionalities to people on the move, and inside the hotel, many guests are favoring using their own technology rather than traditional hotel communications. With the software integration between Ariane's and Alcatel-Lucent Enterprise's applications, we are proud to answer guests' high expectations and provide them with a truly adapted end-to-end solution", concludes Thierry Bonnin, VP of vertical Sales and strategic partnership at ALE.In addition to the integration of digital key functionality with Alcatel-Lucent Enterprise's application, Ariane's self check-in/out kiosks can now also feature access to Alcatel-Lucent's Rainbow CPaaS platform providing call, chat and video media and more. With Ariane's kiosks originally serving as another alternate means of avoiding front desk lines by automatically dispensing guestroom keycards to arriving guests, the video enhancement additionally allows users to call and speak with support staff in order to quickly resolve any issue that may affect satisfaction.Ariane Systems will showcase some of the industry's most advanced self check-in solutions at booth #2535 and in Alcatel-Lucent Enterprise's booth #1837 at HITEC 2017, taking place June 26th-29th in Toronto, Canada. Demonstrations of the recent mobile app and video calling Alcatel-Lucent Enterprise integrations will also be available. To schedule an interview with an Ariane representative, please contact Mark Howbrook at firstname.lastname@example.org.To learn more about Ariane Systems please visit http://www.ariane.com/.
iRiS Software Systems announces Microsoft as first guest speaker to take the iRiS Platform at HITEC Toronto
iRiS Software Systems 20 June 2017
Following the success of the presentation delivered at HITEC last year by the company's CIO Nelson Wootton, iRiS has been overwhelmed with requests from hoteliers who would like to hear more at this year's HITEC.Rather than make it about iRiS, the company is delighted to announce the first of their guest speakers who will be addressing visitors at the stand. Microsoft's Shane O'Flaherty, National Director of Hospitality & Travel, whose focus is on driving innovation, will be talking about "Hospitality 2020".Without giving too much away, there will be focus on engaging customers, empowering employees, transforming products and optimizing operations. We all have our own ideas and views of what is happening and where hospitality is going; here is your chance to hear it first hand from the point of view of a global leader such as Microsoft."We are delighted to welcome Microsoft, a valued partner worldwide, to join us to deliver what we know will be an enlightening and informative presentation. We are asked so many questions and this will be an ideal forum for hoteliers to gain insight from the leaders in hospitality" commented Nelson Wootton, iRiS CIO.See how your company might be able to benefit from Intelligent Spaces, BOTS, Cortana and much more. Expect the unexpected, see the invisible, but don't miss out.Visit the iRiS Software Systems stand at 1pm on Weds June 28th for a warm welcome and enlightening 15 mins!Visit us at HITEC TORONTO on Stand 401June 27-29, 2017To book a meeting with iRiS at HITEC email: HITEC@iris.net
The Rainmaker Group 20 June 2017
Toronto -- The Rainmaker Group (Rainmaker), the market leader in revenue and profit optimization solutions for the gaming and hospitality industry, is set to demonstrate its full suite of cloud-based solutions to attendees of HITEC 2017, taking place June 26th - 29th in Toronto, Canada. In addition to demonstrations of the proven Rainmaker revenue management, intelligence and rate-shopping solutions platform, which includes guestrev(r), grouprev(r), revcaster(r) and revintel(r), attendees visiting HITEC booth #1852 will get an in-depth look at several newly released enhancements to Rainmaker solutions, which provide additional features and functionality to help Rainmaker clients maximize profit from every segment of their business.The next generation of Rainmaker's revcaster(r) rate shopping solution brings hoteliers much needed insights on market, demand and property dynamics. This easy-to-use tool allows hoteliers to overcome common roadblocks to implementing a dynamic pricing strategy, such as insufficient staff time, budget and resources. The newly enhanced revcaster(r) solution provides the ability to centralize and simplify the processing of all relevant data, ensuring that no information is overlooked when making pricing decisions."With revenue management technology playing such a critical role in ensuring business growth and sustainability, we look forward to connecting with attendees at HITEC 2017 to show them how our integrated platform of solutions not only optimizes profit and pricing decisions, but also drastically reduces the time needed to implement effective profit optimization strategies," said Tammy Farley, Rainmaker president.Rainmaker will also be conducting demonstrations of group forecasting, a new functionality enhancement which has been added to both grouprev(r) and guestrev(r), allowing hoteliers to project future group business demand, in order to further improve the accuracy of their pricing and boost overall profitability.In addition to HITEC, Rainmaker will also be participating as a Platinum Partner in HSMAI's annual Revenue Optimization Conference (ROC), a co-located one-day event, also taking place in Toronto on Wednesday, June 28th. During the ROC General Session, Rainmaker's vice president of revenue analytics, Dan Skodol, will present an educational segment entitled, "Jedi Mind Tricks: What Every Revenue Manager Needs to Know about the Psychology of Pricing," which will address audience members on how understanding guest behavior can play a vital role in developing a working pricing strategy. Rainmaker is also a co-sponsor of the "HSMAI Helps" event on Tuesday, June 27th, during which ROC volunteers will prepare self-care kits for local shelters and emergency relief efforts.For more information on Rainmaker's hotel revenue optimization and profit optimization cloud, please visit www.letitrain.com.
Aptech 20 June 2017
PITTSBURGH -- Aptech Computer Systems, a leading provider of hospitality enterprise accounting, budgeting, forecasting, and business intelligence systems, announced today that TPG Hotels & Resorts has deployed Execuvue Enterprise Business Intelligence System.TPG Hotels & Resorts is a top-ranked hospitality management company and fully accredited operator of the industry's most respected brands including Marriott (Starwood), Hilton, Hyatt, IHG and others."With a national portfolio of more than 50 hotels operating multiple brands coast to coast, it is essential that we have reliable tools for gathering real time hotel data in a seamless single-source manner," said Michael Brown, vice president of business intelligence for TPG Hotel & Resorts."Execuvue automatically gathers the hotel data from all our properties."It and enables us to easily create customized daily roll up analysis for our entire portfolio which streamlines the entire reporting process."Through Execuvue's powerful automation, the time needed to compile data should be greatly reduced and provide more time for thorough analysis and timely decision making." Aptech Computer Systems is an IBM Premier Business Partner that offers Execuvue web-enabled Business Intelligence, Targetvue Budgeting and Forecasting, and PVNG Enterprise Back Office systems that are 100% hospitality specific. Aptech is the only company that provides a complete suite of financial management and analysis solutions for the hotel industry.About TPG Hotels & ResortsPre-approved by all the leading global hotel brands, TPG Hotels & Resorts is an operator of hospitality assets across all chain scales with an historical operating platform of over 150+ branded, independent and boutique hotels comprising more than 25,000 guestrooms in 30 states. Today, TPG Hotels & Resorts is the 7th largest hotel management company in U.S. generating over $840 Million in annual revenue (ranked by guestrooms - Hotel Management Magazine 2016). TPG is a fully integrated hospitality management company actively engaged in hotel operations, renovations, development and acquisition/asset repositioning across the country. For more information please visit: www.tpghotelsandresorts.com.About Aptech Computer Systems, Inc.Aptech Computer Systems, Inc., based in Pittsburgh, Pennsylvania, is the only provider of a fully integrated enterprise accounting, business intelligence and planning ecosystem to the hospitality industry. All of its clients are companies like yours, which own or manage hotels. Its solutions help customers at both the corporate and property levels understand their financial and operational data for faster goal achievement.The company is renowned for introducing business intelligence into the hotel industry, and offers a solid resource of hospitality professionals. Aptech is an IBM Software Value Plus Partner and Premier Solution Provider, as well as a Prophix Premier Business Partner.Incorporated in 1970, Aptech's state-of-the-art back office, true business intelligence and enterprise planning solutions are 100% hotel specific. Solutions include PVNG, Execuvue, and Targetvue. Clients comprise over 3,500 properties - including large chains, multiple-property management companies and single-site hotels. Execuvue is registered to Aptech Computer Systems, Inc. All other trademarks are owned by their respective holders. For more information please visit www.aptech-inc.com.
GEMtouch Announces General Availability of its Signature Guest Experience Management Solution After Successful Pilot
GEMtech Inc. 20 June 2017
ATLANTA, GA -- GEMtouch, the travel technology startup that is the emerging leader in hotel and resort guest activity management solutions, today announced the general availability of its signature GEMtouch Guest Experience Management Solution. The announcement follows the completion of a year-long, phased pilot of the cloud-native, software-as-a-service solution at the award winning Chatham Bars Inn, a four star resort which occupies some of the best shoreline on Massachusetts' Cape Cod.When deciding where to start, the Chatham Bars team pointed industry veteran and company founder Brian Cunningham toward the resort's renowned boat experiences. Boat captains are now thrilled to see up-to-the-minute passenger manifests right on their devices, even when off shore. If a guest party wishes they had booked more time on the water, now the captain can see if it's available and immediately make their wish come true. This seafaring success then led to the addition of CBI's highly sought-after cabana rentals. Because there is such high demand for the cabanas, this was a very important stepping stone to gaining the resort's confidence as a pricing and inventory engine. Here, too, GEMtouch was a huge success, making the resort's decision to use the system for other beach rentals almost a no brainer.With the confidence built by a year of beta testing and a steady stream of user feedback that made its way into live enhancements, GEMtouch and Chatham Bars have now fully deployed the GEMtouch technology throughout the resort to 1) handle more activities including dining reservations, spa treatments, and Lexus rentals, 2) perform more functions like retail point of sale and gift card management, and 3) empower more users, like concierge services, group sales, and even the guests themselves, who can now manage their own experiences on-line, both before and after they arrive.The upgrade has the whole resort excited. "GEMtouch is the only software that allows Chatham Bars Inn - and our guests - to manage the wide range of activities the resort offers - and the only solution to earn a 'Hallelujah' from our staff," said Carol Beggs, Director of Technology at Chatham Bars Inn."One might think it impossible to have a seaside resort experience that features so much modern technology, yet still transports its guests' hearts and minds back to the best days of their childhoods," added Bernard Ellis, who recently came to lead GEMtouch as its CEO. "But with the help of GEMtouch, the Chatham Bars Inn team has proven that it can be done."HITEC 2017 Attendees: Please visit GEMtouch at Booth K5 in the Entrepreneur 20X Pavilion.About the Chatham Bars Inn. Chatham Bars Inn is one of Cape Cod's most beloved and storied destinations for family vacations, romantic getaways and corporate retreats. What opened as a luxury hunting lodge for wealthy Bostonians in 1914 is today a full-service resort with 217 individually decorated rooms and suites, endless recreational options, exceptional dining, and an exclusive spa. Chatham Bars Inn has undergone a $100-million renovation that has left nothing untouched. The transformation has retained the Inn's turn-of-the-century charm and breezy, seaside ambience while adding all the comforts and luxuries of modern living. It is located on its own quarter-mile private beach just a short stroll from Chatham, one of the most historic and picturesque villages on the Cape. Chatham Bars Inn was named one of the "World's Best Family Travel" destinations by Travel + Leisure in 2015. For reservations and more information, visit www.chathambarsinn.com or call 800-527-4884.
RMS North America 20 June 2017
Visit RMS in Booth #117 at HITEC, June 27 to 29, at the Metro Toronto Convention CentreSAN DIEGO, CALIF. -- RMS Hospitality Solutions is adding a Sales, Catering and Events Module to RMS - The Hospitality Cloud. Designed to automate the event booking and scheduling process, the module streamlines everything from set-up and task scheduling to reporting and billing."The new RMS Sales, Catering & Events module is designed to organize and oversee the smooth running of all group functions," said Todd Sabo, president of RMS North America. "It's an optional add-on to RMS - The Hospitality Cloud that essentially automates the banquet event order process and provides a more comprehensive outline of the details of any event. We are thrilled that this enhanced module (previously available with the on-premise platform) is making its debut at hospitality's premier technology tradeshow. We encourage our everyone looking for a new sales-and-catering solution to visit RMS in Booth #117."To experience the new RMS Sales, Catering & Events Module at HITEC, make a reservation via the RMS booking engine to visit the "RMS Hotel" (Booth #117) by clicking here. Upon arrival, attendees will check in, obtain a mobile key, and unlock their virtual guestroom. Then, via the RMS point-of-sale system, attendees can grab some lite food and beverage and charge it to their virtual room, then enjoy their snacks while getting further details on RMS - The Hospitality Cloud and the new Sales, Catering & Event module. HITEC will be held June 27 to 29 at the Metro Toronto Convention Centre.The RMS Sales, Catering and Events modules will enable staff to:Book events and related guestroomsList the number of attendeesRecord set-up configurationsAssign coordinators per eventSchedule event support staffAssign rate types and chargesAssign tasks to internal staff and external third-party vendorsRecord charges and fees for each task, room or serviceCompile detailed event reports to distribute to staff and clientsCompile detailed billing recordsEstablish a budget for each eventCompare expected costs and revenues with actual costs and revenues"The RMS Sales, Catering & Events module is a great way for hotel management to see all types of events happening at the property," Sabo said. "It's the one component that has been missing from RMS - The Hospitality Cloud. The module just went live in June, and we are proud to say that The Marble Inn Resort in Newfoundland, Canada, has already signed on to be our first user."For details on the RMS Sales, Catering and Event module, visit RMS in Booth #117 at HITEC. For details on RMS - The Hospitality Cloud, visit www.rmsnorthamerica.com.
Kube Systems 20 June 2017
Visit Kube Systems in Booth #2435 at HITEC TorontoJericho, NY and San Diego -- Kube Systems, the provider of mobile device charging solutions, has recently partnered with Gimbal to bring location-based marketing to the guestroom via the Kube Essentials multi-device charger. Hotels can leverage Kube Essentials together with Gimbal to engage customers by offering promotions and other contextual notifications to their mobile devices. The service allows the hotel to drive revenue by vastly improving the consumer journey, both inside and outside the hotel room.Kube Essentials with Gimbal built in will be on display in Booth 2435 at HITEC, to be held June 26 to 29 at the Metro Toronto Convention Centre."At Gimbal, we enable best-in-class location technology to power mobile marketing," said Paul Malcangio, Gimbal Senior Director of Enterprise Sales. "Our goal is to help hotel marketers communicate to specific individuals with contextually relevant messaging. By connecting to the hotel's mobile app - which includes the Gimbal SDK - we can send targeted offers to guests that will enhance their stay experience."Since 2011, Gimbal has helped brands across a range of industries reach their mobile advertising and marketing goals. In the hotel environment, Gimbal will deliver custom content to guests' using a smart combination of mobile apps, beacons, and geofences."To our knowledge, no hotel today is using beacon technology in the guestroom," said Dave Weinstein, Kube Systems Vice President. "We approached Gimbal to see if they would embark on an integration partnership to embed their beacon into our newest in-room charging solution."With some major hotel brands now using beacons in public spaces, we wanted to make available a unique solution that would enable the same technology to be deployed in guestrooms," Weinstein said. "Today, any hotel running the Gimbal beacon in conjunction with their mobile app can place Kube Essentials in their guestroom. Not only will it add location-based marketing services to the room, but it will give guests a place to charge ALL their mobile devices, including laptops. Better yet, it's more affordable than most comparable devices with more charging capability than any solution on the market. And, it's small enough that it won't clutter the bedside."Kube Essentials sports built-in charging cables - one Apple Lightning and one Micro USB - that are upgradeable to next generation charging formats. For example, the Micro USB cable can be upgraded to USB Type-C (reversible plug capability). It also features two USB Ports and an optional wireless Qi charging pad that enables guests to drop and charge their compatible mobile device on a large four-inch surface."We invite HITEC attendees interested in seeing the latest in mobile-device charging and the hospitality industry's FIRST beacon application for guestrooms to visit us in Booth #2435 at HITEC," Weinstein said.For details on Kube Systems products, visit www.kubesystems.com. For more information on Gimbal solutions, visit www.Gimbal.com.About GimbalGimbal is the industry's only open and independent platform for the aggregation and execution of consumer data. Through a combination of proprietary hardware and software, Gimbal enables brands, media agencies, marketers and enterprise clients to substantially improve the relevancy and effectiveness of their marketing communications. Visit www.Gimbal.com.
ADB SA 20 June 2017
vuCaster by ADB enables hotel guests to use their smartphones, tablets, laptops and other portable devices to project their OTT (over the top) content to the in-room TVvuTyme by ADB provides an in-room viewing experience equal to or better than home - with searchable Interactive Programming Guide, Over-the-Top services and moreVisit ADB at HITEC June 26 to 29 in Booth #337 at the Metro Toronto Convention Centre Denver, Colo. -- Next week at HITEC Toronto, ADB will showcase an interactive TV solution for in-room entertainment that enables guests to stream content directly from their mobile devices to the guestroom TV. An essential part of its vuTyme in-room entertainment platform, vuCaster streams or "casts" personalized programming from YouTube, Netflix, Pandora and other premium content providers onto the bigger in-room screen to deliver a frictionless customer experience without the guest having to provide their account login credentials.vuCaster will be on display in Booth #337 at HITEC, June 27 to 29 at the Metro Toronto Convention Centre. Join ADB Monday, June 26, at 6:30 p.m., as they sponsor the HITEC Opening Night Party at the Totonyo Event Centre."Guests expect the hotel TV experience to be as good as - if not better than - what they have at home," said Chris Dinallo, ADB chief technology officer and general manager, Americas Business TV. "Both vuCaster and vuTyme are designed to remove friction in the guestroom by enabling an entertainment experience that mirrors what users are already familiar with at home. When it comes to in-room entertainment, travelers would 'prefer' to watch content that they bring with them using the room TV because 'most hotels don't have any good channels or any way to know what channel is what.' We created vuCaster to make the streaming process as easy as possible."To stream content from smartphones, tablets, portable computers and other mobile devices to the TV, guests simply use the vuTyme on-screen menu to activate vuCaster," he said. "It's not necessary for guests to enter their account credentials for Netflix, YouTube, Amazon Prime, Hulu and others. Once activated, guests launch the vuCaster app on their mobile device. By pressing the Cast icon, content is instantly streamed to the TV. It's frictionless. And, when content is being viewed on the TV, it frees up guests' mobile devices for other activities."vuCaster is powered by Google Casttm (a registered trademark of Google Inc). It is available on all new vuTyme deployments and can be retrofitted to existing installations.vuTyme delivers a complete set of in-room services, including live TV, Video on Demand, Pay-per-view, concierge, local channel, digital signage and targeted advertisements. It also provides Searchable Interactive Program Guide, direct-to-guest messaging through the TV, local attractions map with QR Code, Pause/Rewind/Fast-Forward Live TV, and other guest-friendly features."Hoteliers who are looking for an iTV solution that is high quality, easy to use, and offers a frictionless experience should visit ADB at HITEC in Booth #337," Dinallo said. "vuTyme operates in the cloud, requiring no hotel head-end equipment - just a compact set-back box discretely mounted behind the TV. If streamcasting is on your hotel's wish-list for 2017, then it's time to experience vuCaster and vuTyme."For more information on vuTyme and vuCaster, visit ADB in Booth #337 at HITEC.