The Industry’s Leading Operations Platform Gets Even Better

Hundreds of hotels and luxury residences worldwide are partnered with ALICE to improve their staff operations and guest experience. Stop by Booth 1245 for a live product demo.

New York, NY – ALICE - the hospitality industry's first operations platform, which connects all the departments of your hotel for improved staff communication and task management - will be showcasing new products and features at this year's HITEC in Toronto, June 26-29, Booth 1245. To schedule a meeting with our team, please write to us at [email protected].

ALICE's partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. ALICE can also be integrated into your own app or website via ALICE's API. Hotels and groups on the ALICE platform include Two Roads Hospitality, SIXTY Hotels, One&Only Resorts, Viceroy Hotel Group, and Leading Hotels of the World.

ALICE will be demonstrating new additions and updates to the company's product line, including:

• The New Concierge Experience

Now that guests have easy access to their own apps and services, guests expect more from their concierges. ALICE features like the updated itinerary, updated reminders, and brand new package management tools are helping the concierge and front desk exceed guest expectations.

• Guest Text Messaging

Messaging is exploding as an engagement channel at hotels - everyone knows how to text, and it doesn't require downloading any apps. ALICE's improved text messaging feature set allows hotels to leverage messaging as a way to provide personalized service and upsell to guests at scale.

• Photo Attachments

A picture is worth a thousand words. Attaching photos to internal notes and work orders means communicating between staff members - particularly maintenance, engineering, and housekeeping teams - has never been easier. Learn about the new photo attachments feature in ALICE's dedicated hotel staff technology, ALICE Staff.

If you're looking to streamline staff operations for a better guest experience, stop by Booth 1245 to meet the ALICE team and see a live presentation of our technology. You can also write to us at [email protected] to book a meeting in advance.

About ALICE

ALICE is the leading all-in-one hospitality operations platform that enables hotel staff to do their most impactful work. Task management, real-time communication, and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently. Founded in 2013, ALICE works with more than 2,500 hotels and tens of thousands of hotel staff across many of the world's leading brands, including Hilton Hotels & Resorts, Graduate Hotels, and Grupo Posadas. ALICE won 7 HotelTechAwards in 2022: winner of Best Concierge Software & Best Housekeeping Software; finalist for its Guest Messaging, Maintenance, and Staff Collaboration Tools; Top 10 People's Choice; and Top 10 Best Places to Work in Hotel Technology for the fifth straight year. https://www.aliceplatform.com/.

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