Sentiment Survey Report Released by Hospitality Net Reveals Surprising Insights from Industry Leaders
Sentiment Survey Report Released by Hospitality Net Reveals Surprising Insights from Industry Leaders

Featured · 26 Oct

Hospitality Net™, the most-trusted source for hospitality industry news, and HFTP, a global nonprofit association that is dedicated to solving indust

Myrtle Beach Seaside Resorts Selects IDeaS G3 RMS to Optimize Revenue across Seven Properties
Myrtle Beach Seaside Resorts Selects IDeaS G3 RMS to Optimize Revenue across Seven Properties

IDeaS · 12 Dec

IDeaS Revenue Solutions, the world's leading provider of revenue management software and services, announced today it will implement IDeaS G3 Revenue

HITEC San Antonio Announces Best Selling Socialnomics Author Erik Qualman as Opening Keynote
HITEC San Antonio Announces Best Selling Socialnomics Author Erik Qualman as Opening Keynote

HFTP · 12 Dec

Digital leadership speaker and author Erik Qualman will initiate a technology-focused week as the Opening Keynote speaker for the Hospitality Industr

Plugged In: What Do Business Travelers Expect From Their Tech?
Plugged In: What Do Business Travelers Expect From Their Tech? — By Peggy Studer

CWT · 12 Dec

The most recent iteration of the GBTA Traveler Sentiment IndexTM yielded more positive results. The latest release also yielded some interesting findings on technology.

A Mobile PMS and POS is More than an Operational Advantage: It Could Wow Your Guests and Transform Your Group Business
A Mobile PMS and POS is More than an Operational Advantage: It Could Wow Your Guests and Transform Your Group Business — By Nicole Dehler

StayNTouch Inc. · 12 Dec

There’s a saying that reads, “Innovation is seeing what everyone has seen and thinking what nobody has thought.” Over the last few decades, we’ve witnessed an incredible burst of innovation. The era of Blockbuster and DVDs gave way to a media landscape ruled by streaming services like Netflix and Crave TV. The era of taxis was disrupted by the rise of ride-share services like Uber and Lyft.

Groups360™ Welcomes Vice President of Brand Engagement
Groups360™ Welcomes Vice President of Brand Engagement

Groups360 · 11 Dec

Groups360™, a leading online global marketplace for meetings, has expanded its leadership team with the return of David O'Donohoe as its Vice Preside

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Today's Metasearch: Why It Should Be In Every Hotel's Marketing Mix
Today's Metasearch: Why It Should Be In Every Hotel's Marketing Mix

NextGuest · 11 Dec

Hoteliers are always looking for ways to improve their digital strategies and turn every dollar into an even greater revenue-driving initiative. Ever

Shiji’s StayNTouch PMS Reimagines Self Check-In...Again
Shiji’s StayNTouch PMS Reimagines Self Check-In...Again

StayNTouch Inc. · 11 Dec

StayNTouch, A Shiji Group Brand recently enhanced the facial recognition and ID scanning functionality for its Mobile PMS, mobile check-in and self-s

NextGuest Wins 9 HSMAI Adrian Awards for 2019
NextGuest Wins 9 HSMAI Adrian Awards for 2019

NextGuest · 11 Dec

NextGuest, a leading authority in hotel digital technology and marketing, has been honored with nine Hospitality Sales & Marketing Association Intern

Quantifying the Guest Experience
Quantifying the Guest Experience — By David Berger

Volara · 11 Dec

Hospitality is a numbers game. Supply and its elasticity is limited. Demand is finicky and price conscious. Amorphous terms like "guest experience" are challenging to quantify, yet most argue critical to filling guest rooms at premium rates in competitive markets.

Four ways to address hotel technology initiatives in emerging markets
Four ways to address hotel technology initiatives in emerging markets — By Binu Mathews

Emerging markets should be a top priority when looking to expand your hotel technology business, writes Binu Matthews, CEO of IDS NEXT. But successfully doing so means paying close attention to challenges unique to these economies.

TrustYou Unveils Review Performance Analysis of Top UK Cities, With London Ranking Last For Many Traveler Types
TrustYou Unveils Review Performance Analysis of Top UK Cities, With London Ranking Last For Many Traveler Types

TrustYou GmbH · 11 Dec

TrustYou released today its latest review performance analysis for the UK market. The research focuses on the top 10 largest UK cities and reveals th

HITEC Europe Returns to Stunning Mallorca, Spain in April 2020

HFTP Connect · 11 Dec

It is officially December — and while many are dreaming of a white Christmas, HFTP also dreams of an iridescent spring, when HITEC Europe 2020 return

What Does the Expectation Economy Mean for Hoteliers in 2020 and Beyond?
What Does the Expectation Economy Mean for Hoteliers in 2020 and Beyond? — By Alan Young

Puzzle Partner Ltd. · 11 Dec

Within the hospitality industry, we are frequently introduced to new, wide-spread economic trends. First, it was the "Mobile Era," then we got to know the "Age of the Consumer" and the "Experience Economy," and now, the term on everyone's mind? The "Expectation Economy." As we open our doors and usher in the savvy and informed travelers of today, we are met with a long list of heightened expectations that apply to each and every guest touchpoint. Within this modern economy, expectations are high, and so are the stakes for hoteliers. Guests are more informed, demanding, and less patient than ever before.

Full Service Lord Nelson Hotel & Suites Deploys Maestro Cloud Property Management System Platform; Edging Out Five Other Vendors
Full Service Lord Nelson Hotel & Suites Deploys Maestro Cloud Property Management System Platform; Edging Out Five Other Vendors

NORTHWIND-Maestro · 10 Dec

Lord Nelson Hotel & Suites is an independently owned 262-room historic property with 12,500 square feet of meeting space in Halifax, Nova Scotia. In

Schloss Elmau selects Shiji’s Infrasys Cloud for its Point-of-Sale Platform
Schloss Elmau selects Shiji’s Infrasys Cloud for its Point-of-Sale Platform

Shiji Group · 10 Dec

Infrasys, a Shiji Group Brand, delivers a cloud-based POS designed for enterprise hotel operations. With over two decades of building POS systems for

Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends
Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends — By Binu Mathews

IDS Softwares · 10 Dec

If it seems like everyone in the hospitality industry is talking about millennials — well, that's likely because they are. With 2019 fading into the background, our collective feeds and conversations with industry peers are rife with discussions of what's to come and, subsequently, who makes up the most significant travel segments moving forward. As we determine those primary guest segments, a new question arises: Is guest behavior changing and, if so, who is leading the charge? What do they want? How will they influence our industry?

Puerto Rico Aims to Boost Biz Travel With High-Tech Entertainment District

skift.com - Destinations · 9 Dec

El Distrito is an ambitious plan, and the island is throwing an extraordinary amount of effort toward making it a success. This is something that mat

HFTP and HSMAI Release Special Report, “Bringing Together Hospitality CMOs and CTOs”
HFTP and HSMAI Release Special Report, “Bringing Together Hospitality CMOs and CTOs”

HFTP · 9 Dec

This past year, Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Sales & Marketing Association International (HSMAI) organi

Can Intelligent Hotels Find Their Voice?
Can Intelligent Hotels Find Their Voice? — By James Harrison

HotelTCS · 9 Dec

At the time of my birth this, and the whole concept of intelligent hotels might seem like some kind of futuristic idea, but in 2019 Digital assistants are very much here.

The future of the CRS
The future of the CRS — By Gautam Lulla

We’re seeing a dramatic shift in the hotel distribution landscape right now. For the last decade, writes Travel Tripper’s Gautam Lulla, there’s been a boom in the number of new hospitality technology providers entering the market. These companies introduced fresh ideas and products into a tech landscape that had long been stagnant. We’ve now reached a point of maturity, and the industry is moving toward a "platformization model.”

Reverb by Hard Rock Taps Ireckonu for Engaging Guest Experience
Reverb by Hard Rock Taps Ireckonu for Engaging Guest Experience

Ireckonu · 9 Dec

Reverb by Hard Rock, a contemporary hotel connecting today's traveler through music, local culture, and events, has officially partnered with industr

Hotels Tap into Technology for Scent Branding
Hotels Tap into Technology for Scent Branding

Hospitality Technology Magazine · 9 Dec

Hotel Scents aims to revolutionize first impressions for numerous domestic and commercial properties by providing the latest in cold-air diffusion te

Mews Acquires Winner Hotel Software
Mews Acquires Winner Hotel Software

Hospitality Technology Magazine · 9 Dec

The acquisition is expected to allow the largest Property Management System in Belgium to offer cloud capability to customers.

Big Restaurants Lost the Fintech Arms Race
Big Restaurants Lost the Fintech Arms Race

Hospitality Technology Magazine · 9 Dec

Smaller restaurants, not multibillion-dollar brands, will shape the new norms in fast-casual dining.

Jimmy John's Launches Loyalty Program
Jimmy John's Launches Loyalty Program

Hospitality Technology Magazine · 9 Dec

Jimmy John's began testing Freaky Fast Rewards in March 2019 and has 1.8 million members.

Adyen & Oracle Hospitality: Unlocking the power of automation for your hospitality business

Oracle Hospitality Check-In · 6 Dec

Many hospitality brands are familiar with Adyen and our single-platform payment solution. We help hotels to innovate in the payment space, providing

Hotel Equities upgrades business-intelligence, reporting system
Hotel Equities upgrades business-intelligence, reporting system

Hotel Management · 6 Dec

The Atlanta-based hotel owner, operator and developer implemented MyDigitalOffice's data visualization dashboard.

Grupo Posadas Uses ALICE Insights to Predict Guests’ Needs and Improve Hotel Operations
Grupo Posadas Uses ALICE Insights to Predict Guests’ Needs and Improve Hotel Operations

ALICE · 6 Dec

Understanding the details of hotel operations is the key to predicting guests' future needs and ultimately increasing guest satisfaction, says Enriqu