Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

Featured · 14 Feb

We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the ne

Cendyn Announces New Leadership Team
Cendyn Announces New Leadership Team

Cendyn™ · 13 Sep

Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces today a new leadership team to further driv

HEDNA Joins HTNG/OpenTravel Partnership to Strengthen Focus Around Distribution
HEDNA Joins HTNG/OpenTravel Partnership to Strengthen Focus Around Distribution

HTNG · 13 Sep

The Hotel Electronic Distribution Network Association (HEDNA) has joined a partnership with Hospitality Technology Next Generation (HTNG) and The Ope

2 European Leaders Join Forces To Simplify And Increase Hotel Sales On Gift Boxes
2 European Leaders Join Forces To Simplify And Increase Hotel Sales On Gift Boxes

D-EDGE Hospitality Solutions · 12 Sep

Smartbox, N°1 of experience gift category in Europe and D-EDGE, European leader in Distribution technology and marketing for hotels, have joined forc

Using Anomaly Detection as a smarter way to spot those inventory issues that leak revenue opportunities
Using Anomaly Detection as a smarter way to spot those inventory issues that leak revenue opportunities — By Jonathan Boffey

Triometric · 12 Sep

If all the hard work of setting up the booking platform, optimising its performance, and forging distribution contracts with clients is going to pay dividends, then it's vital to have a good supply of products and services (such as room types and locations) to be able to respond with when the hard won search traffic hits the API. We have a 4 pillars model that reflects the key drivers of conversion which all need to be covered - it doesn't work if any one of the areas of performance, price, relevance or availability is not up to scratch at the right moment.

SpaSoft Announces Integration with PXP Financial
SpaSoft Announces Integration with PXP Financial

PAR Springer-Miller · 12 Sep

SpaSoft, an industry leading, all-in-one spa management solution is excited to announce their integration with PXP Financial, an omni-channel, intern

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The Hotels Network Responds to Significant Customer Growth with Asia-Pacific Expansion
The Hotels Network Responds to Significant Customer Growth with Asia-Pacific Expansion

The Hotels Network · 12 Sep

Pioneers in the field of predictive personalization, The Hotels Network (THN), an innovative software company operating within the hospitality indust

HCN Bringing Profit-Generating Tablets to Hotel360°
HCN Bringing Profit-Generating Tablets to Hotel360°

HCN The Hotel Communication Network Inc. · 12 Sep

Next week hoteliers attending Hotel360° - Sept. 18 to 19 at ExCeL London - will experience an innovative high-value, profit-generating amenity that k

PSD2 IN REAL LIFE: How The New Payment Service Directive Works for Hotels and Online Bookings
PSD2 IN REAL LIFE: How The New Payment Service Directive Works for Hotels and Online Bookings — By Shlomit Kugler

Shiji Group · 12 Sep

By now, you've likely heard about the new credit card payment service directive and its potential repercussions in our industry. What you may not know, however, is that PSD2 is nothing new in fact, it was first implemented back in 2015, even though not all its parts were enacted simultaneously. Strong Customer Authentication, particularly, was meant to come into force only on September 14th, 2019, four years after the approval of the directive. So, you'd imagine the industry to be ready, wouldn't you? Well, not quite...

Moving beyond the monolith
Moving beyond the monolith — By Margaret Ady

apaleo GmbH · 12 Sep

Until recently, hotels - and most enterprise businesses, for that matter - had been stuck with one singular approach to their tech: a closed, out-of-the-box solution to manage nearly all their business needs. For hotels, this system was built by the PMS provider. Legacy systems tried to do it all, attempting to cover everything from reservations and inventory to loyalty programs to business intelligence tools and more. These systems use a monolith architecture, a framework in which all pieces of the platform are tied together in a centralized, on-premise, feature-rich system. While rich in functionality, these systems pose a variety of problems - they aren't nimble, they don't connect well to other systems, they are expensive, and many hoteliers don't need (or like) all the features offered.

A school becomes a lab
A school becomes a lab — By Winnaretta Zina Singer

Founded 125 years ago, the Ecole hotelière de Lausanne (EHL) is both the pioneer and the world-leading hospitality and leisure management school. Winnaretta Zina Singer takes us on a tour of the school’s visionary new Innovation Village.

HFTP Announces HITEC San Antonio Advisory Council; Experts to Design Program Covering Crucial Topics in Hospitality Technology
HFTP Announces HITEC San Antonio Advisory Council; Experts to Design Program Covering Crucial Topics in Hospitality Technology

HFTP · 12 Sep

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®) has p

Kalahari Resorts and Conventions Partners with IDeaS to Enable Total Profit Optimization
Kalahari Resorts and Conventions Partners with IDeaS to Enable Total Profit Optimization

IDeaS · 12 Sep

IDeaS Revenue Solutions, the world's leading provider of revenue management software and services, announced today it will implement IDeaS G3 Revenue

TraknProtect Takes First Place in SoGal’s Global Pitch Competition in Chicago
TraknProtect Takes First Place in SoGal’s Global Pitch Competition in Chicago

TraknProtect · 12 Sep

TraknProtect, a leading provider of real-time location technology purpose-built for the hospitality environment, continued its winning streak this we

3 Essential Data Practices For Improving Your Hotel’s Website Strategies
3 Essential Data Practices For Improving Your Hotel’s Website Strategies — By Adam Lamagna

Travel Tripper/Pegasus · 11 Sep

It's budgeting season, which means your hotel is probably ready to start planning how, when, and where you'll be investing in 2020. As part of the "20/20 Strategy" series, we'll offer expert tips to help you budget for key areas that could define how successful you are next year— including your hotel website. This is part 3 of the series.

Quore Surpasses 4,000 Hotel Customers
Quore Surpasses 4,000 Hotel Customers

Quore · 11 Sep

Quore is pleased to announce that today more than 4,000 hotels are successfully using its hotel operations platform, furthering its position as a mar

Technology Solutions Simplify Hotel Operations

hotelbusiness.com · 11 Sep

These advancements in technology are making operations more efficient and enjoyable for both guests and hotel staff. Here's a look at the recent indu

The Austrian Hotelier Association (ÖHV) Partners With Hotelhero To Support Hotels In The Digitisation Process
The Austrian Hotelier Association (ÖHV) Partners With Hotelhero To Support Hotels In The Digitisation Process

Hotelhero GmbH · 11 Sep

As a result of the digitalisation in the hotel industry, there is now a wide range of intelligent and digital solutions for hotels. From operational

Wyndham Expands Meeting Options with Dolce Hotels and Resorts®
Wyndham Expands Meeting Options with Dolce Hotels and Resorts®

Wyndham · 11 Sep

Wyndham Hotels & Resorts (NYSE: WH) — the world's largest hotel franchising company with approximately 9,200 hotels in 80 countries — is expanding it

As 3rd Quarter Brings Hospitality Conferences, AETHOS Shares Personal Observations on Industry's "Hot" Issues
As 3rd Quarter Brings Hospitality Conferences, AETHOS Shares Personal Observations on Industry's "Hot" Issues

AETHOS Consulting Group · 11 Sep

As our industry now embarks upon its critical Third Quarter of the Year, and Conference Season is back in full swing, the partners of (hospitality-fo

What is a data platform and how does it work in hospitality?
What is a data platform and how does it work in hospitality? — By Carson Booth

With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations. The importance of data is evident, writes SnapShot’s Carson Booth, but it’s essentially worthless unless it is properly stored, intelligently connected, and made accessible. Without the technology to bring data together, data becomes unmanageable and data silos are unavoidable. The decentralized nature of the hotel and restaurant business and the lack of integrations between channels across the industry have made the need for an independent system to collect and connect all hotel data inevitable. Enter the data platform.

To Optimize Smart Restaurant Technology, Dig Deep and Keep it Simple
To Optimize Smart Restaurant Technology, Dig Deep and Keep it Simple

Modern Restaurant Management · 11 Sep

Restaurants are aggressively pursuing advanced technology such as the Internet of Things (IoT) and Artificial Intelligence (AI) to improve operations

Is Amazon Your Next Hotel Distribution Channel?
Is Amazon Your Next Hotel Distribution Channel? — By Larry Mogelonsky

Hotel Mogel Consulting Limited · 11 Sep

Earlier this year, Amazon announced that it has sold its record 100 millionth smart speaker. The allure for such devices as the Amazon Echo, Google Home as a multitude of others entering this space is simple. For the end user, it's convenience. For the mammoth tech company, it's the accrual of more and more data fed into a priority learning algorithm that can then be fed back to the end user for better and better recommendations via the virtual assistant software.

5 Ways for Hoteliers to Maximize ROI on Technology Investments
5 Ways for Hoteliers to Maximize ROI on Technology Investments

Hospitality Technology Magazine · 11 Sep

Through advancements in technology, i.e. a cloud-based PMS and open API integrations, frustrations can be alleviated with automated processes and an

Crave Interactive Launches AppLess Mobile for Hotel Guests
Crave Interactive Launches AppLess Mobile for Hotel Guests

Hospitality Technology Magazine · 11 Sep

Solution enables guests to access digital guest services without needing to download a mobile app.

RMS Introduces New Property Management Solution: RMS Prime
RMS Introduces New Property Management Solution: RMS Prime

Hospitality Technology Magazine · 11 Sep

RMS Prime to shorten the initial onboarding process for single properties, simplify daily operations.

Sofitel Saigon Plaza Improves Guest Internet Experience to Support 1k Simultaneous Devices
Sofitel Saigon Plaza Improves Guest Internet Experience to Support 1k Simultaneous Devices

Hospitality Technology Magazine · 11 Sep

Luxurious Vietnamese hotel deploys Nomadix solution to increase bandwidth, streamline management and control, and improve the overall user experience

To Generate Repeat Business, Use AI Tech That Focuses on the Future
To Generate Repeat Business, Use AI Tech That Focuses on the Future

Hospitality Technology Magazine · 11 Sep

How emerging technologies can boost revenue and keep customers coming back.