Sentiment Survey Report Released by Hospitality Net Reveals Surprising Insights from Industry Leaders
Sentiment Survey Report Released by Hospitality Net Reveals Surprising Insights from Industry Leaders

Featured · 26 Oct

Hospitality Net™, the most-trusted source for hospitality industry news, and HFTP, a global nonprofit association that is dedicated to solving indust

Streamlining Personalization with a PMS & Master Digital Wallet
Streamlining Personalization with a PMS & Master Digital Wallet — By Nicole Dehler

StayNTouch Inc. · 12 Nov

Hoteliers, I have a question for you: What does it mean to have a mobile guest experience? Increasingly, mobile platforms driven by powerful digital analytics are reshaping hotel operations and the guest experience. Technology is empowering hoteliers to find new ways to combine traditional high-touch service with the convenience and accessibility of mobile to reimagine the concept of hospitality and the guest journey. And this new concept is being defined by 27/7 convenience, deep personalization, and a frictionless guest journey.

Fuel Earns Seven 2019 HSMAI Adrian Awards for Hospitality Digital Marketing Excellence
Fuel Earns Seven 2019 HSMAI Adrian Awards for Hospitality Digital Marketing Excellence

Fuel Travel · 12 Nov

The Hospitality Sales & Marketing Association International (HSMAI), has announced that it will present Fuel, the premier software provider and digit

Le Meridien Hotel Boosting its Bottom Line and Personalizing Service with AVaStar
Le Meridien Hotel Boosting its Bottom Line and Personalizing Service with AVaStar

Electro-Media Design, Ltd. · 12 Nov

AVaStar, the hospitality industry's first subscription support program for audiovisual/event technology services, is driving profitability for Le Mer

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings
IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

skift Inc. · 12 Nov

IHG represents a broader industry trend in that it's getting tougher with online travel agencies and wholesalers in the West while becoming more expe

Nor1 and Infor Implement Real-Time, Two-Way Integration at Highgate Hotels
Nor1 and Infor Implement Real-Time, Two-Way Integration at Highgate Hotels

Nor1 · 12 Nov

Nor1, a global leader in hospitality upgrade, upsell, and merchandising technology, and Infor, a global leader in business cloud software specialized

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HITEC Dubai 2019 Opens with a Focus on Future
HITEC Dubai 2019 Opens with a Focus on Future

HFTP · 12 Nov

HITEC Dubai 2019, the Middle East's largest hospitality technology show for hotels, organised by Hospitality Financial and Technology Professionals (

Amadeus Value Hotels becomes the alternative solution to billback for WIN Global Travel Network
Amadeus Value Hotels becomes the alternative solution to billback for WIN Global Travel Network

Amadeus · 11 Nov

London, UK - WIN Global Travel Network, which connects corporate clients to travel management experts around the world, has officially endorsed Amade

New Research Scholars Join HFTP Middle East Research Center
New Research Scholars Join HFTP Middle East Research Center

HFTP · 11 Nov

The Hospitality Financial and Technology Professionals (HFTP) Foundation is pleased to announce the addition of new research scholars Ana-Denisa Irim

    Technology + Guest Experience = Your Greatest Competitive Advantage
    Technology + Guest Experience = Your Greatest Competitive Advantage — By Franziska Terzer

    TrustYou GmbH · 11 Nov

    If you've been working in hospitality and travel for any time at all, you know that the competition is fierce. Every year, new tech innovations arise, disruptive concepts shake the market, and it is getting slightly harder to compete with such a great number of hotels, accommodations, and the sharing economy.

    The future of the CRS
    The future of the CRS — By Gautam Lulla

    We’re seeing a dramatic shift in the hotel distribution landscape right now. For the last decade, writes Travel Tripper’s Gautam Lulla, there’s been a boom in the number of new hospitality technology providers entering the market. These companies introduced fresh ideas and products into a tech landscape that had long been stagnant. We’ve now reached a point of maturity, and the industry is moving toward a "platformization model.”

    Building An Ancillary Revenue Strategy
    Building An Ancillary Revenue Strategy — By Sarah McCay Tams

    Duetto · 11 Nov

    Ancillary revenue is everything that is not rooms. It can range from ledger accounts to car parking, F&B, Wi-Fi and more. Ancillary is playing a more important role in driving revenue for hotels, as more hotels look to embrace a total revenue strategy.

    Why now is the Time for Hoteliers to Leverage Channel Manager?
    Why now is the Time for Hoteliers to Leverage Channel Manager? — By Ahmed Mahmoud

    Revenue Your Hotel · 11 Nov

    Choosing the correct hotel Channel Manager is always a critical decision for hotels. There are many factors can be taken into consideration when you decide which channel manager to select for your hotel, it could be your hotel size, cost, time-saving, ……..etc. If you do not have the right channel manager that distributes your rooms in an organized way, you run the risk of double booking your rooms - resulting in unhappy customers, lost revenue, and even more wasted time trying to rectify the situation.

    Percipia Adds iHeartRadio To Its Latitude Application
    Percipia Adds iHeartRadio To Its Latitude Application

    Percipia · 11 Nov

    Percipia, a leader in hospitality telephony and in-room mobile applications, today announced it will bring iHeartRadio to Percipia's Latitude applica

    Crave Interactive Expands Its U.S. Client Base with the Installation of Its Award-Winning In-Room Tablets in the World-Renowned Osthoff Resort
    Crave Interactive Expands Its U.S. Client Base with the Installation of Its Award-Winning In-Room Tablets in the World-Renowned Osthoff Resort

    Crave Interactive · 11 Nov

    Crave Interactive, the world leading developer of cloud-based digital guest service solutions for hotels, today announced the installation of its awa

    Brazilian Luxury Hotel Uses Oracle to Raise the Bar on Guest Experiences
    Brazilian Luxury Hotel Uses Oracle to Raise the Bar on Guest Experiences

    Oracle Hospitality · 8 Nov

    B Hotel Brasília, an independent luxury hotel located on Brasília's spectacular Eixo Monumental stretch, has deployed an integrated suite of Oracle H

    How to Find the Balance Between Technology and Human Interaction
    How to Find the Balance Between Technology and Human Interaction — By Prince A. Sanders

    Prince A. Sanders · 8 Nov

    Technology has fundamentally transformed how we communicate, whether it be with family, in the workplace, or at hotels. Tech has made almost everything faster and more efficient. Every industry has been transformed, and hospitality is no exception to this trend. Today, guests at hotels expect service that balances cutting-edge technology with a human touch - a balance that is difficult to achieve. Not putting enough effort into incorporating modern tech may make a hotel appear behind the times. Leaning too far the other direction, however, risks alienating guests who prefer more personal elements.

    Alliance Reservations Network Announces Targeted Feature Enhancements to its Group Booking Platform
    Alliance Reservations Network Announces Targeted Feature Enhancements to its Group Booking Platform

    RCI (Resort Condominium International) · 8 Nov

    Alliance Reservations Network, which was recently acquired by RCI, the world's largest vacation exchange network as part of Wyndham Destinations (NYS

    Accor and Alibaba Group Enter into Strategic Partnership
    Accor and Alibaba Group Enter into Strategic Partnership

    Accor · 8 Nov

    Accor, a world-leading hospitality group, and Alibaba Group, the world's largest retail commerce business, today announced a strategic collaboration

    AI in Recruitment: Artificial Intelligence over Human Intelligence?
    AI in Recruitment: Artificial Intelligence over Human Intelligence? — By Kimberly Yoong

    EHL · 8 Nov

    Technological progress in today's society has reached unprecedented levels; the World Wide Web did not even exist thirty years ago, while smartphones as we know them today have barely been around for a decade. Now, an even more sophisticated tool is at the forefront of changing the way we live - Artificial Intelligence (AI).

    Technology and brand building: Four smart practices for hotels
    Technology and brand building: Four smart practices for hotels — By Chekitan S. Dev, Richard Swain

    As hotels and hotel brands look to compete in an increasingly congested brandscape, the rush to adopt new digital technologies to stand apart from the competition has resulted in many rushing headlong into adopting technology, sometimes with negative consequences. Richard Swain of Huge and Prof. Chekitan S. Dev of Cornell University explain.

    Verdant Named a Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™
    Verdant Named a Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500™

    Verdant Environmental Technologies · 8 Nov

    Verdant today announced it ranked No. 418 on Deloitte's Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunicati

    Why Traditional Hotel Front Desk Upsell Is Not Enough
    Why Traditional Hotel Front Desk Upsell Is Not Enough — By Jason G. Bryant

    Nor1 · 7 Nov

    Unlike many tech companies, Drift, a conversational marketing platform, and Wistia, a video marketing company, are best known for their outstanding customer service. While many people still imagine tech companies as silent rooms full of introverted engineers (except those of us in tech, who know better), tech companies that rely on the ideal combination of the human touch and technology are the companies that shine.

    Quore Bringing Its Award-Winning Housekeeping and Engineering Solutions to HX: The Hotel Experience Powered by AAHOA
    Quore Bringing Its Award-Winning Housekeeping and Engineering Solutions to HX: The Hotel Experience Powered by AAHOA

    Quore · 7 Nov

    Quore, an award-winning provider of workforce communication and engineering/housekeeping management technologies, is exhibiting at HX: The Hotel Expe

    HRS Uses Augmented Artificial Intelligence to Improve Corporate Hotel Rate Projections
    HRS Uses Augmented Artificial Intelligence to Improve Corporate Hotel Rate Projections

    HRS - Hotel Reservation Service · 7 Nov

    HRS, the leading Global Hotel Solutions end-to-end technology provider in business travel, today introduced innovative hotel rate projection technolo

    City Connection, The New NH Service For Endless City Enjoyment
    City Connection, The New NH Service For Endless City Enjoyment

    NH Hotel Group · 7 Nov

    Under the claim Stay in one hotel, enjoy them all, NH Hotel Group has unveiled City Connection, a selection of services guests can enjoy in any NH Ho

    HFTP and Shiji Group to Unveil a Compelling Global Campaign at HITEC Dubai Focused on the Guest Experience
    HFTP and Shiji Group to Unveil a Compelling Global Campaign at HITEC Dubai Focused on the Guest Experience

    HFTP · 7 Nov

    Technology is rapidly changing the hospitality industry, but all technology must ultimately be focused on a simple aim: Enhancing the guest experienc

    Hoteliers and Technology: Why Hospitality Expertise Doesn’t Stop at Hospitality
    Hoteliers and Technology: Why Hospitality Expertise Doesn’t Stop at Hospitality — By Henri Roelings

    Hospitality Net · 6 Nov

    In any industry, standards of education help to ensure brands have access to the talent they need to continue moving the needle and growing their product or offering. Within hospitality, we realize a similar need — as the landscape continues to evolve, hotel brands and vendors alike rely on having access to qualified talent, especially in the realm of IT. The hospitality industry, as we know, is enormous and subject to continued growth. Within our sector exists a wide variety of exciting careers and rewarding management positions that cover the full spectrum of the guest experience. However, as hospitality technology continues to advance and standards of guest care are increasingly influenced by digital mediums, we arrive at the question: Are hospitality programs offering enough of an IT education component?

    ​Lost In Transition: How To Manage Change In Corporate Travel Programs
    ​Lost In Transition: How To Manage Change In Corporate Travel Programs — By Siddharth Singh

    CWT · 6 Nov

    Throughout the world, organizations are undergoing seismic shifts in their travel programs as they respond to technological advances, developments in the supply chain and evolving traveler expectations.