StayNTouch Inc. · 12 Nov

Hoteliers, I have a question for you: What does it mean to have a mobile guest experience? Increasingly, mobile platforms driven by powerful digital analytics are reshaping hotel operations and the guest experience. Technology is empowering hoteliers to find new ways to combine traditional high-touch service with the convenience and accessibility of mobile to reimagine the concept of hospitality and the guest journey. And this new concept is being defined by 27/7 convenience, deep personalization, and a frictionless guest journey.

TrustYou GmbH · 11 Nov

If you've been working in hospitality and travel for any time at all, you know that the competition is fierce. Every year, new tech innovations arise, disruptive concepts shake the market, and it is getting slightly harder to compete with such a great number of hotels, accommodations, and the sharing economy.

Duetto · 11 Nov

Ancillary revenue is everything that is not rooms. It can range from ledger accounts to car parking, F&B, Wi-Fi and more. Ancillary is playing a more important role in driving revenue for hotels, as more hotels look to embrace a total revenue strategy.

Revenue Your Hotel · 11 Nov

Choosing the correct hotel Channel Manager is always a critical decision for hotels. There are many factors can be taken into consideration when you decide which channel manager to select for your hotel, it could be your hotel size, cost, time-saving, ……..etc. If you do not have the right channel manager that distributes your rooms in an organized way, you run the risk of double booking your rooms - resulting in unhappy customers, lost revenue, and even more wasted time trying to rectify the situation.

Prince A. Sanders · 8 Nov

Technology has fundamentally transformed how we communicate, whether it be with family, in the workplace, or at hotels. Tech has made almost everything faster and more efficient. Every industry has been transformed, and hospitality is no exception to this trend. Today, guests at hotels expect service that balances cutting-edge technology with a human touch - a balance that is difficult to achieve. Not putting enough effort into incorporating modern tech may make a hotel appear behind the times. Leaning too far the other direction, however, risks alienating guests who prefer more personal elements.

EHL · 8 Nov

Technological progress in today's society has reached unprecedented levels; the World Wide Web did not even exist thirty years ago, while smartphones as we know them today have barely been around for a decade. Now, an even more sophisticated tool is at the forefront of changing the way we live - Artificial Intelligence (AI).

Nor1 · 7 Nov

Unlike many tech companies, Drift, a conversational marketing platform, and Wistia, a video marketing company, are best known for their outstanding customer service. While many people still imagine tech companies as silent rooms full of introverted engineers (except those of us in tech, who know better), tech companies that rely on the ideal combination of the human touch and technology are the companies that shine.

Hospitality Net · 6 Nov

In any industry, standards of education help to ensure brands have access to the talent they need to continue moving the needle and growing their product or offering. Within hospitality, we realize a similar need — as the landscape continues to evolve, hotel brands and vendors alike rely on having access to qualified talent, especially in the realm of IT. The hospitality industry, as we know, is enormous and subject to continued growth. Within our sector exists a wide variety of exciting careers and rewarding management positions that cover the full spectrum of the guest experience. However, as hospitality technology continues to advance and standards of guest care are increasingly influenced by digital mediums, we arrive at the question: Are hospitality programs offering enough of an IT education component?

CWT · 6 Nov

Throughout the world, organizations are undergoing seismic shifts in their travel programs as they respond to technological advances, developments in the supply chain and evolving traveler expectations.