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Ex-England and Harlequins captain Nick Easter to be guest speaker at HOSPACE2017 Gala Awards Dinner on 2 November

HOSPA 7 September 2017
In addition to being guest speaker, Easter will assist in presenting the prestigious annual HOSPA 'Inspirational Leaders in Hospitality Awards 2017' for Finance, Revenue Management and IT. The Gala Awards Dinner marks the climax of the one-day HOSPACE2017 international Conference & Exhibition, hosted by HOSPA - the UK's leading organization for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT.Easter, currently Harlequins (Quins) defence coach, won 54 England caps (captaining his country twice) and played 281 times for Quins, scoring 53 tries. He took part in three Rugby Union World Cups, including the 2007 final against South Africa in Paris.He won the first of his 54 England caps against Italy in the 2007 Six Nations. On his fifth appearance, he made history - becoming the first number eight to score four tries for England. This happened while beating Wales 62-5.Following a four-year absence, Easter returned to international duty for the 2015 Six Nations. During that competition, in the match against Italy, he became the oldest England try scorer. His final appearance for his country was in the 2015 World Cup, when he scored a hat-trick in a 60-3 thrashing of Uruguay.The highlight of his Harlequins playing career, starting in 2004 when he joined the club from Orrell, was winning the 2012 Premiership title. In April 2016, Easter took on a player-coach role at the club, but quickly recognised he couldn't give 100 per cent to both roles at the same time. This led him three months later to announce his retirement from playing to concentrate on his present role as Quins defence coach."We are delighted to welcome Nick as our HOSPACE2017 Gala Awards Dinner guest speaker," said HOSPA Chief Executive Jane Pendlebury. "I, like many, am a great Rugby Union fan. I know delegates will look forward, as much as I do, to hearing about Nick's remarkable career, ranging from his leadership on the pitch and his amazing try scoring achievements, to his undoubted coaching skills."For regularly updated information about HOSPACE2017 and the Gala Awards Dinner, visit: www.hospace.net. For bookings, telephone: 020 3418 8196; Email: bookings@hospa.org

HOSPA announces exciting Autumn 2017 line-up of seminars and discussions

HOSPA 16 August 2017
HOSPA - the Association providing unparalleled support for hospitality's Finance, Revenue Management, Marketing and IT professionals with career development, networking and up-dating on industry trends and developments - is delighted to announce its highly topical autumn line-up of discussions and seminars, open not just to HOSPA members but the hospitality industry as a whole.The HOSPA autumn programme for September 2017:Thursday 21 September: Bridging the gap between traditional and technologyVenue: The Rubens at the Palace, 39 Buckingham Palace Road, London SW1W 0PSTime: 6pmCost: PS10 for non-HOSPA members; free for HOSPA membersBookings: E: hospa@hospa.orgT: 0203 418 8196How Red Carnation's Rubens at the Palace and Hotel 41, both in London's Buckingham Palace Road, have themselves met the challenge of blending traditional service with the cutting-edge technology demanded by today's guests.Thursday 28 SeptemberStaff and Skills Issues in the Tourism and Hospitality SectorSeminar hosted by Mazars and run in conjunction with the Institute of Chartered Accountants in England and Wales (ICAEW) Tourism and Hospitality Group, and the British Hospitality Association (BHA).Venue: MazarsTower Bridge House, St. Katherine's Way, London E1W 1DDTime: 5.30pm for 6pmCost: PS10 for non-HOSPA members; free for HOSPA membersBookings: E: hospa@hospa.orgT: 0203 418 8196Speakers include: Jon Claypole, Partner, Tax Investigations and Employer Solutions, Mazars; Richard Karmel, Partner, Business and human Rights, Mazars, John Guthrie, Employment Policy Adviser, British Hospitality Association, Moderator: Gareth Jones, Partner - Head of Entrepreneurial Services and Head of Hospitality and Leisure, Mazars. Topics will include the sensitive service charge/tronc issue; the National Minimum Wage; staff uniforms; employee accommodation; and the impact of the Modern Slavery Act.The HOSPA autumn programme for October 2017:Thursday 5 OctoberFor hoteliers ONLY: HOSPA and Atos 1st Annual Roundtable Event: 'Transforming Hospitality, embracing Digital'Venue: Atos Business Technology and Innovation Centre, 4 Triton Square, Regent's Place, London NW1 3HGTime: 3.30pm to 7pmCost: Free for non-HOSPA members and HOSPA membersBookings: Limited spaces available.Speakers include: Juan Antonio Gomez Garcia, Research Analyst BDO UK Leisure and Hospitality. Focusing on how embracing digital can transform hospitality. An opportunity for hospitality leaders to meet and discuss latest trends impacting the sector, in a strictly no sales environment; and learn from keynote speakers. Delegates will have direct input into the inaugural 'Directive on Digital Transformation: Hospitality' report.Wednesday 18 OctoberHotel Asset Managers - Minimising the PainHow can the relationship between owner and manager - and the value of the hotel - be optimised?Venue: Sofitel St James's Hotel, Waterloo Place, London SW1Time: 6pm for 6.30pmCost: PS10 for non-HOSPA members; free for HOSPA membersBookings: E: hospa@hospa.orgT: 0203 418 8196Speakers include: Katie Benson, Vice President Operations, Jumeirah Hotels & Resorts, Cody Bradshaw, Senior Vice President and Head of European Hotels, Starwood Capital, Frank Croston, Partner, Hamilton Hotel Partners, Richard Nottage, Owner, Sofitel St James's and Sofitel Grand, Amsterdam, Hugh Taylor OBE, Chief Executive, Michels & Taylor, Moderator: Russell Kett, Chairman, HVS London OfficeHotel operators expect their operators to increase their hotels' revenues, profits and values. Increasingly they are turning to professional hotel asset managers to help ensure this is achieved. So, what are the advantages - and limitations - of bringing in an asset manager? What are the various options - in-house or outsourced? Shouldn't an experienced hotel operator be able to look after all the owner's interests without such 'interferences' or can each bring out the best in the other? How can it be a mutually rewarding, enlightening and productive relationship? These questions and more will be addressed by the expert panel.

2017 Call for HOSPA Career Investment Scholarship entrants 2017

HOSPA 2 August 2017
In total 10 HOSPA Career Investment Development Scholarships are available this year. Successful applicants will have the chance to learn from, and be recognised by, senior members of the hospitality industry at HOSPA's highly acclaimed annual HOSPACE 2017 Conference and Exhibition on 2 November at the newly refurbished Royal Lancaster Hotel, London.HOSPA is delighted that once again HIT Scotland (Hospitality Industry Trust Scotland) - whose mission is "assisting people to achieve their potential within Scottish hospitality" - is offering one HOSPA Career Development Scholarships of its own to Scotland's talented 30 year-olds and under, studying or working in hospitality finance, revenue management, marketing and IT.In addition to the HOSPA scholarship offered by HIT Scotland, HOSPA is very pleased to announce 'Career Investment Development Scholarship' opportunities for four upcoming young people, 30 years old and under on 28 October 2017, working in hospitality finance, revenue management, marketing and IT.Also, HOSPA is offering 'Future Career Investment Development Scholarships' for five aspiring final-year hospitality students, who have excelled in their current studies, and are planning to start their hospitality industry careers in Autumn 2017.Candidates for the two award categories must be nominated accordingly by senior members of the industry and course leaders. (See Notes to Editors for entry criteria)The 2017 HOSPA Scholarship Awards will afford the 10 lucky winners an unparalleled opportunity to be noticed and publicly recognised for their outstanding achievements in the work-place and the classroom. Their prizes will comprise a full day's attendance at HOSPACE 2017; places at HOSPA's Conference Gala Awards Dinner where their achievements will be recognised; and the chance to be individually featured in the Conference Edition of the monthly HOSPA journal, The Overview."We are greatly indebted to IDeaS for their sponsorship," said HOSPA Chief Executive Jane Pendlebury. "The HOSPA Career Development Scholarships provide a great career stepping-stone for networking with, and learning and gaining recognition from, current industry leaders in the key disciplines of hospitality finance, revenue management, marketing and IT."It is also an invaluable opportunity for successful candidates to learn from the conference sessions, and participate in our education workshops on future business best practice. In the evening at the Conference Awards Dinner, they will be able to meet and gain inspiration from the newly crowned Hospitality Finance, Revenue Management and IT Professionals of the Year 2017."The closing date for nominations is 16 October 2017. All candidates will be notified before 20 October 2017. The nomination forms for Career Investment Development Scholarships and Future Career Investment Development Scholarships can be downloaded from: http://www.hospace.net/delegates/scholarships/ . HOSPACE2017 details can be found on www.hospace.org

Charlotte Pratt appointed Membership and Events Manager of HOSPA

HOSPA 1 June 2017
Formerly Hospitality Events Manager at Osborne, Queen Victoria's palatial Isle of Wight home at East Cowes, Charlotte is ideally qualified for her new job. No stranger to the hospitality industry, she was only 24 when appointed Reception Manager at the Thistle Marble Arch Hotel, London. Charlotte then moved into event management within the corporate sector - working with the likes of Verizon, Deutsche Bank, Lehman Brothers and JP Morgan. Leaving her corporate City life behind, she then decided to undertake a cordon bleu course, which led her to opening a bakery in Bembridge, Isle of Wight, before ultimately returning to event management."Charlotte's skills and knowledge of event management within the world of finance, together with her hospitality experience, have made her the ideal choice for becoming HOSPA's Membership and Events Manager," said HOSPA Chief Executive Jane Pendlebury. "Membership is the lifeblood of our Association and attending to Members' requirements, together with running our highly topical and informative nationwide events, are a priority concern for HOSPA. I have known Charlotte for 20 years and I know just how much HOSPA Members and Fellows will benefit from her highly professional, inspirational and understanding approach to her work."For her part, Charlotte commented: "I am delighted and very excited to be working for such an important, go-ahead and growing professional association as HOSPA. I look forward very much to building on the Association's success and making HOSPA membership and events a must for hospitality finance, revenue management, marketing and IT professionals."

HOSPACE2017 set to be first major hospitality conference and exhibition to be held at the new-look Lancaster London

HOSPA 17 March 2017
HOSPA is delighted to announce that its prestigious HOSPACE2017 Conference and Exhibition, together with its Gala 'Hospitality Professionals of the Year Awards' Dinner, will be held on Thursday 2 November at a newly refurbished central London venue - the by then renamed and fully renovated Royal Lancaster London, one of the largest and most luxurious hotels and meeting venues in Europe. HOSPACE is one of the most eagerly awaited events on the hospitality industry calendar. It has enjoyed nine successful years at the Sofitel, London Heathrow at Terminal 5. Commenting on the move to central London, Jane Pendlebury, Chief Executive of HOSPA - the UK's leading educational organization for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT - said: "The five-star Sofitel at London's Heathrow has worked extremely well for us over the years and we are extremely grateful to them for all their first-rate support and excellent hospitality. However, following the year-on-year growth in popularity of HOSPACE and feedback from our regular delegates and sponsors, the HOSPA team believed it was time for a change to an easily accessible, top quality central London meetings venue."We are very excited, therefore, that HOSPACE2017 will be the first major hospitality industry event to be held at the new-look and renamed Royal Lancaster London, following the September 2017 completion of the hotel's current major refurbishment programme. We are thrilled that HOSPACE 2017 delegates and HOSPA Gala Awards Dinner diners will be treated on 2 November to a superbly enhanced, world-class conference, banqueting and events venue." Sally Beck, General Manager of Royal Lancaster London, said: "We are delighted to be welcoming HOSPACE to our stunning, newly renovated hotel. Every detail of the design has been meticulously considered and the result is the creation of one of the very best hotels in the world. With our superb location opposite Hyde Park, truly beautiful decor, excellent food offering, and a dedicated happy team who will do everything in their power to ensure that guests have a fantastic experience within the hotel, we are now a market leader for conference, banqueting and events." The Lancaster London has entered the final stages of its highly-anticipated PS80 million renovation led by Studio Proof. Set to complete by September 2017, the mid-century icon will reinstate the original name of 'Royal Lancaster London' in time for the hotel's 50th anniversary.Works include a dramatic new entrance facade and reception lobby, a new reception area for the hotel's expansive Nine King's banqueting suite and the redesign of all 411 guestrooms and suites in the 18-storey tower - one of central London's best-known landmarks.As one of the largest meeting venues in Europe, the hotel is renowned for its grand banqueting spaces. Prior to the current renovations, an additional PS15 million was invested in the Nine Kings Suite, the Westbourne Suite and the state-of-the-art kitchens. With a total of 16 meeting spaces, catering for up to 3,000 guests at any one time, events range from boardroom meetings, to conferences, to exhibitions and gala dinners. Lancaster London can also host over 800 guests in-house, as the 411 guestrooms and suites all feature zip-and- link beds.To give some additional flavour, the entire external entrance is being restructured with a curved 2.5-metre deep glass and bronze canopy, running the full length of the frontage. This will help to achieve a 60% increase in public areas on the ground level, enabling a complete remodel inside. Interior re-planning will create a series of individual spaces: a food & beverage lounge, reception lounge and 'Living' lounge.The new guestroom design emphasizes the premium views over Hyde Park and offers luxurious details including tactile fabrics, beautiful bronze and glass elements, and bespoke light fittings. In a nod to the hotel's roots in the 1960s, the design of the new suites blends mid-century nuances and the quirkiness of the English character from that era, with a contemporary edge - an approach that chimes with the hotel's vision of 'creating the future with the treasures of our past'.

Discover everything about the 'Apprenticeship Levy' special London HOSPA meeting on 17 January 2017

HOSPA 9 January 2017
HOSPA - the UK's leading educational organisation for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT - will be hosting a special Finance meeting in London on Tuesday, 17 January 2017 on 'Everything you need to know about the Apprenticeship Levy'. It is a follow-on from the much-in-demand 'Apprenticeship Levy' Technical Update - presented by Annette Allmark of performance and talent management consultancy, People1st - at HOSPA's November HOSPACE2016 Conference and Exhibition.The 17 January meeting - open to both non-HOSPA members and members alike, will be held at One Aldwych, London WC2B 4BZ (nearest tube: Covent Garden), starting at 6pm and ending at 8pm. The speakers will be: Vanessa Clynes, Digital User Experience Manager, The Skills Funding Agency; and Keith Smith, Director of Levy Implementation, Department for Business, Innovation and Skills. The meeting is free to HOSPA members and costs PS10 for non-members; and reservations can be made by contacting the Association's Suzie Rose on email: suzie@hospa.orgThe 'Apprenticeship Levy' will come into force on 6 April 2017 and requires all employers operating in the UK, with an annual pay bill of over PS3 million, to make an investment in apprenticeships. The investment is set at 0.5% of an employer's pay bill and businesses can benefit from this investment by training apprentices. Each employer will receive an allowance of PS15,000 to offset against their levy payment. In addition, the government will give employers a 10% top-up on their levy, so for every PS1,000 paid into the levy, an employer will have PS1,100 to spend on the training.Companies, with a pay bill under PS3 million, will be asked to make a 10% contribution to the costs of their apprenticeship training. The government is proposing to offer extra incentives in the form of an additional PS1,000 to employers, and an additional PS1,000 to training providers, for training 16- to 18-year-old apprentices. This will also apply for training 19- to 24-year-olds who have previously been in care or who have a Local Authority Education, Health and Care plan.Commenting on the 17 January 2017 meeting, HOSPA Head of Professional Development Debra Adams said: "Come to the January meeting and find out more about the 'Apprenticeship Levy' and how it can benefit your hospitality business. The launch of the 'Apprenticeship Levy' in April 2017 provides a great opportunity for hospitality organisations to access funding provided by the government, through co-investment in the training of apprentices, to upskill the UK workforce"For our part at HOSPA, we are working to provide Association members with an opportunity to learn more about accessing money paid under the 'Apprenticeship Levy', and to provide guidance for financial teams to work with learning and development managers to determine how the funds can be used."

Highest Achieving 2016 prize-winning Hospitality Financial Management and Revenue Management learners named by HOSPA

HOSPA 13 December 2016
The 2016 highest achieving prize winners in HOSPA's hospitality focused Professional Development Programmes in Financial Management and Revenue Management have been announced by the Association - the UK's leading educational organisation for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT.The winners are the learners who achieved the highest HOSPA Professional Development Programmes' scores, based on their results in each of the HOSPA examination categories for Financial Management and Revenue Management - completed in February 2016 and August 2016.The 2016 HOSPA Professional Development Learner Award Winners are as follows:The February 2016 HOSPA Professional Development Programme in Financial Management prize winners were: Stage 1 - Introduction to Financial Accounting: Kamila Lipnicka, Accounts Assistant, Radisson Blu Hotel Belfast, Northern IrelandStage 2 - Operational Management Accounting: Begona Manzanero, Accounts Payable Supervisor, Hilton Park Lane, LondonStage 3 - Strategic Management Accounting: Sam Willetts, Accounts Manager - Reporting, Jurys InnsThe August 2016 HOSPA Professional Development Programme in Financial Management prize winners were: Stage 1 - Introduction to Financial Accounting: Ketan Bhakta, Finance Graduate Manager, Jurys InnsStage 2 - Operational Management Accounting: Kamila Lipnicka, Accounts Assistant, Radisson Blu Hotel Belfast, Northern IrelandStage 3 - Strategic Management Accounting: James Bland, Food and Beverage Stock Controller, Redworth Hall Hotel, Newton Aycliffe, County DurhamThe February 2016 HOSPA Professional Development Programme in Revenue Management prize winners were: Level 1: Introduction to Revenue Management: Bethany Parker, Cluster Revenue Data Analyst, Principal Hayley HotelsLevel 2: Operational Revenue Management: Pankaj Khanna, Value Centre General Manager, Thistle City Barbican, LondonLevel 3: Strategic Revenue Management: Zena Carter, Revenue Manager, Farncombe Estate Holdings Ltd.The August 2016 HOSPA Professional Development Programme in Revenue Management prize winners were: Level 1: Introduction to Revenue Management: Sam Jennings, Key Market Revenue Manager - South West, Whitbread - Premier InnLevel 2: Operational Revenue Management: Diane Little, Assistant Cluster Rooms Revenue Manager, Principal Hotels, EdinburghLevel 3: Strategic Revenue Management: Bethany Parker, Cluster Revenue Data Analyst, Principal Hayley HotelsCash prizes and certificates will be presented to the winning HOSPA learners at a brand new event on the HOSPA calendar - the HOSPA Annual Student Awards Ceremony, a stand-alone celebration dedicated to the achievements of HOSPA learners. The first such event will be held on 25 January 2017 at the Hilton on Park Lane, London, commencing at 2pm. Prior to the Awards Ceremony itself, the afternoon's proceedings will start with a Panel Debate - chaired by Professor Peter Jones MBE, Chairman of the HOSPA Professional Development Committee - involving expert participants discussing 'Developing the hospitality Financial Management and Revenue Management professional - the next generation'.In addition to the presentations to the award winners already named, the prestigious 'Overall HOSPA Learner of the Year Award Winners 2016' - for the HOSPA Professional Development programmes in Financial Management and Revenue Management - will be announced at the Ceremony and presented with their special prizes. The two top awards are based on the highest combined course work and examination results, recorded in the 2016 HOSPA Financial Management and Revenue Management programmes.Commenting on the first ever HOSPA Annual Student Awards Ceremony, the Association's Head of Professional Development Debra Adams said: "We are excited to launch this newly revised format, which will enable us to focus on the celebration of the achievements of our highest performing learners in the presence of their company sponsors. The event is centered on the professional development of the next generation of revenue managers and financial managers. It will enable our learners to network with industry leaders, whilst enjoying the hotel's hospitality.Congratulations go to all our learners and prize winners, who have successfully completed each stage of their Financial Management and Revenue Management studies in 2016. We are very proud of them. They have all demonstrated outstanding commitment to their careers, combining study with demanding full-time roles in the hotel and restaurant industry."Our first ever HOSPA Annual Student Awards Ceremony is the culmination of a momentous year for the HOSPA Professional Development team. This has included recognition of our Financial Management and Revenue Management courses by People 1st - the skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries; and the securing of funding from the Savoy Educational Trust to further the development of our Revenue Management courses and support the updating of HOSPA's highly acclaimed Revenue Management ebook."The HOSPA Professional Development Programme in Financial Management is the entry route to Associate membership of HOSPA for finance personnel in the industry. The programme provides career development for hospitality accounting professionals wishing to gain additional skills and the knowledge required to manage hospitality finance divisions, or gain an understanding of the accounting function of a hospitality unit. The three-stage 'blended learning' programme, studied over three 5-month periods, provides the flexibility for accounts professionals to fit their learning around their busy working day. Successful completion will significantly enhance their careers and help their employers meet even more effectively today's ever changing management challenges. In 2011, HOSPA introduced a Professional Development Programme in Revenue Management. Written by leading educators in revenue management in the hospitality sector, in conjunction with leading industry experts, the course is designed to provide aspiring and current revenue managers with the skills and knowledge required to manage their divisions, as well as to provide non-revenue managers with a detailed knowledge of the function within a hospitality property. The 2016 grant from the Savoy Educational Trust has enabled HOSPA to update and reposition its current Revenue Management Programme. It has allowed the individual units, within the online programme's three levels, to be studied from 2017 in a modular format. This, in turn, is making the course more flexible - providing greater accessibility to a wider audience.The deadline date for enrolment for the next intake is 1 March 2017 - for both the Financial Management and Revenue Management programmes. Both courses are available at three levels - Introductory, Operational and Strategic - each at a cost of PS780 (ex VAT). For further information, visit: www.hospa.org/education; or email: education@hospa.org .For attending the HOSPA Annual Student Awards Ceremony on 25 January, tickets cost PS50 per person. For bookings, email: education@hospa.org

The consequences of leaving the EU dominated discussions at last week's HOSPACE2016 Conference

HOSPA 18 November 2016
Despite much of the coffee break talk being about Donald Trump's election to the White House, this did not overshadow the thread that ran through the day's varied and highly topical agenda at last week's HOSPACE2016 - namely, the impact of Brexit on the UK hospitality industry.Over 440 delegates attending HOSPA's annual Conference and Exhibition - held at the Sofitel London Heathrow, Terminal 5 - were left in little doubt about the challenges ahead in an ever-changing sector, vulnerable to geo-political and economic events.Looking ahead at the likely impact in 2017 of the Brexit decision in a 'State of the Industry' session, Liz Hall, Head of Hospitality & Leisure, PwC, told delegates: "Uncertainty, volatility and disruption - with factors such as elections coming up in Germany and France - are likely to continue to challenge the industry into 2017. Business travel will be affected by uncertainty - with corporate travel budgets expected to narrow in 2017. Away days were making a comeback before Brexit, but they've now stopped."However, she noted that the falling pound would have a positive effect on inbound tourism to the UK and staycations. She added that the likely weakening of the dollar, in light of Trump's victory, would also help with this. Hall went on to warn that security concerns were not going to dissipate in the short term, and that they might mitigate some of these benefits.In the HOSPACE session dedicated to 'The consequences of leaving the EU for the UK hospitality industry', Martine Ainsworth-Wells, Head of Destination Engagement, ETOA (European Tour Operators Association), told delegates: "There is a short-term opportunity for Britain to be better value. The second opportunity is that not only has it not happened yet, but it might not happen in the hard Brexit fashion that people hope for. That's because we have such an inexperienced team going up against one of the most experienced teams. So let's continue as usual. Let's not fan the flames of Brexit, but instead make sure government understands the importance and value of tourism, and takes this into account during negotiations. There's a bigger crisis - terrorism and security - which is having a much greater effect on inbound tourism."She was also cautious about elections yet to come, commenting: "We haven't reached the end of this cycle, we have other elections coming up and Pandora's Box is open. Sadly, the 'Far Right' ideology of closing the borders and keeping terrorism out is alive and well in local markets."Another panelist in this session, Jeremy Robinson, Partner, Watson Farley Williams, pointed out: "Our expectation is that all the regulation which affects tourism and hospitality will be transferred into UK law."He went on to say: "Without aviation traffic rights, you can't fly. If we exit the EU without an agreement on this, we revert to having bilateral traffic rights with each of the 27 member states, which are a lot more complicated. If you look at the individual treaties, they are more restrictive. At the moment, any EU registered airline can go to any other point in the EU. What will this mean for some regional airports?"The nature of European law is that where it is applied in the UK, the courts are bound by interpretations by the Courts of Justice. When we leave, we won't be subject to that, but that means that the law we have copied out will start diverging. And where we have legal inconsistency, we have uncertainty, which makes lives difficult."Robinson turned to consider the US President-elect, adding: "Trump is not seen as antagonist to the UK as Obama has been, so you might think we might be at the front of the queue for a trade deal. That said, Trump is also quite protectionist, so whether there is any US/UK deal or any US/EU deal is up for grabs."The first thing to think about is what Trump has said and what his attitude has been. He's been more isolationist and said that Europe has to put its defence house in order, meaning that governments have to spend more money - that they don't have - which could be better used elsewhere. We are living in an unstable world. Big planets have more gravity than small and you feel that more people will feel repressed and drink from the same stagnant water and express their unhappiness through voting. The threat of a fragmented Europe and aggressive Russia put the whole global economy in a very vulnerable position. While the Trump win puts Britain in a stronger position over Brexit, we are all poorer."On the subject of Trump, there was time at the end of the Conference for a wry smile from Robin Sheppard, Chairman, Bespoke Hotels, who commented: "I'm thrilled that a hotelier is now the leader of the free world!" Sheppard was taking part in a HOSPACE debate concerning the value of the brand, chaired by Specialist Consultant to the Hotel Industry Melvin Gold.The third panelist in the discussion on the impact of leaving the EU on the hospitality industry was Mark Essex, Director Public Policy, KPMG, who believed that there was a big opportunity from Brexit, in the way it would force boards to rethink strategies they had been using for over 40 years. They would inevitably find things they could improve upon. There would be opportunities to review business models, and rediscover competitive advantage.On the downside of Brexit, he warned: "This sector in particular has challenges in the labour market and not just from Brexit. I'm not sure that our government negotiators are as sympathetic to this industry as others."In line with Essex's view, staffing was expected to be a key issue once the UK has exited the EU - with Sally Beck, General Manager, Lancaster London, commenting in the session on 'Attracting and retaining talent': "Brexit is going to affect us all, but it's going to be long term. I think that we have to try and keep calm and retain talent and try and lobby the government to get our voice heard".Stephen Cassidy, Senior Vice President and Managing Director, Hilton UK & Ireland, added: "We will power on through, we've been an industry around for centuries, we're an enormously successful industry and the growth projections are really good. We're always going to be looking for people. As an industry, we have to give our people great bosses."Perhaps the last words on the impact of Brexit, discussed at HOSPACE2016, should go toEssex and Robinson. The former concluded: "The Germans are still talking about the Norway and Switzerland option, but I think those options have been put to bed. The negotiating stance has to be 'we're up for this and we can walk away'. Who is going to win the debate, the bureaucrats or the businessmen? If the bureaucrats win, it will be hard Brexit."For his part, Robinson warned delegates: "The fact that a large number of people has chosen to vote for Brexit doesn't mean that the country has to become unwelcoming and more difficult to do business in."He looked at the need to lobby harder for the industry's needs, telling the audience: "The government has got more than enough to do than listen to different industries' individual concerns. So we have to adapt."Next year's HOSPACE2017 Conference and Exhibition will take place at The Lancaster London on 2 November.

2016 Hospitality Finance, Revenue Management and IT Professionals of the Year' named and honoured by HOSPA

HOSPA 14 November 2016
The winners of the prestigious annual 'Hospitality Finance, Revenue Management and IT Professionals of the Year Awards 2016', were announced and presented on Thursday night (10 November) by HOSPA - the UK's leading educational organization for those involved in hospitality finance, revenue management and IT - at the Association's HOSPACE2016 Conference & Exhibition Gala Awards Dinner, held at the Sofitel London Heathrow, Terminal 5.The recipients of this year's prestigious HOSPA awards were:'Hospitality Finance Professional of the Year 2016', sponsored by BDO: Janine Marshall, Executive Assistant Director, One Aldwych, London WC2B 4BZ'Hospitality Revenue Management Professional of the Year 2016', sponsored by IDeaS: Carol Dodds, Vice President of Commercial for the UK, Interstate Europe Hotels & Resorts'Hospitality IT Professional of the Year 2016', sponsored by Fourteen IP: Nick Whiteside, Senior Director, Hotel Opening - IT Europe at Marriott International.HOSPA Chairman Chris Upton announced the winners and presented each of them with an engraved crystal trophy. The three winners were nominated by HOSPA Fellows and Members, and then put forward to a special HOSPA selection committee. The recipients had to have: an exemplary track record; be willing to train and lead their staff; be totally dedicated to the hospitality industry, with the intention of remaining in the profession; demonstrate strong attention to detail; keep abreast of current codes of practice; and command respect within the hospitality sector and wider business community.Commenting on the awards, HOSPA Chief Executive Jane Pendlebury said: "Huge congratulations to our three fantastic winners, who have all demonstrated exceptional ability and professionalism in, and dedication to, their chosen fields of hospitality expertise."In addition to the three awards, there was a special honour for former HOSPA Chief Executive Carl Weldon, who became only the sixth recipient ever to receive the 'Outstanding contribution to HOSPA' award, for exemplary service to the Association. In Carl's case, it was over an 11-year period, which came to an end in March of this year when he left HOSPA to join the Association's strategic partner, US-based HFTP (Hospitality Financial and Technology Professionals), and take up the newly created position of HFTP Chief Operating Officer (COO) - Europe.Carl was appointed Chief Executive of HOSPA's forerunner BAHA (British Association of Hospitality Accountants) in 2005, and was responsible for the development and growth of the Association - resulting in the transformation of BAHA into HOSPA, with a broader remit to meet the current needs of hospitality professionals. This was not only for those in finance, but also the major growth areas of revenue management and IT. Allied to the 2011 rebranding, the BAHA Annual Conference and Exhibition became HOSPACE."Well-deserved congratulations to Carl on this special award," said Jane Pendlebury. "He has laid an extremely strong foundation for me to build upon as his successor. Under Carl, the Association was reorganised and re-energised. For example in 2012, HOSPA invested in Social Media - starting with 178 followers on Twitter, which now has risen to over 18,000 followers. Equally, HOSPA's LinkedIn Group now has over 5,500 members. Another landmark in his leadership of the Association was the introduction in 2011 of HOSPA's hospitality focused Professional Development Programme in Revenue Management, in addition to BAHA's/HOSPA's existing and highly popular Programme in Financial Management. Demonstrating the success of the two courses, a record number of learners enrolled on HOSPA's Professional Development Programmes in 2015."Also commenting on Carl's special award, HOSPA Chairman Chris Upton said: "HOSPA owes Carl a great debt for his drive and determination to transform BAHA into HOSPA and make this Association relevant to today's needs, and one to be proud to belong to. Under his tenure, HOSPA became a major voice in the industry, its membership grew significantly, global recognition was gained; and HOSPACE became one of the biggest and most successful annual events on the hospitality calendar."

Recipients of HOSPA's '2016 Hospitality Career Investment Development Scholarships', sponsored by BT, announced and recognised at HOSPACE2016

HOSPA 14 November 2016
The winners of its 2016 'Hospitality Career Investment Development Scholarships', sponsored by BT, were announced on Thursday (10 November) by HOSPA - the UK's leading educational organisation for hospitality professionals involved in Financial Management, Revenue Management and IT - at its Annual HOSPACE2016 Conference and Exhibition, held at the Sofitel London Heathrow, Terminal 5. The 2016 HOSPA Career Investment Development Scholarship winners are:Aileen McKenna, Credit Manager, The Grand Central Hotel, Glasgow, who won a special HIT Scotland/HOSPA Scholarship - open to applicants from all levels and sectors of Scotland's hospitality industry, offering learning experiences for career development; Eleni Michael, a BSc (Hons) undergraduate in International Hospitality and Tourism Management, University of Surrey; Imogen Goodgame, studying for a BSc (Hons) in International Hospitality Management, The Oxford School of Hospitality Management, Oxford Brookes University; Harry Davis, a BSc (Hons) undergraduate in Hospitality Management, School of Tourism and Hospitality, Plymouth University; Alice Desplancke, studying for a BA (Hons) in International Hospitality Management, School of Sport and Service Management, Brighton University; Grant Sired-Hutson, a BA (Hons) undergraduate in International Hospitality Management, Faculty of Management, Bournemouth University; and Alice Warner, studying for a BA (Hons) in Hotel Management at the Edge Hotel School, University of Essex/Wivenhoe House.Pictured from left to right at HOSPACE2016 on 10 November were HOSPA Chairman Chris Upton with 2016 HOSPA Career Investment Scholarship recipients: Aileen McKenna, Credit Manager, The Grand Central Hotel, Glasgow; Harry Davis, Plymouth University; Imogen Goodgame, Oxford Brookes University; Alice Desplancke, Brighton University; Alice Warner, Edge Hotel School; Eleni Michael, University of Surrey; and Grant Sired-Hutson, Bournemouth University. Also in attendance were: HOSPA Chief Executive Jane Pendlebury; and HOSPA Head of Professional Development Debra Adams.The scholarship winners - all under 30 years of age - were nominated by: Dr Leon Van Achterbergh, Senior Teaching Fellow, University of Surrey, responsible for coordinating the School of Hospitality and Tourism Management's professional training, lecturing and tutoring; Dr Cathy Burgess, Senior Lecturer in Financial Management, The Oxford School of Hospitality Management, Oxford Brookes University; Dr Susan Horner, Associate Professor (Senior Lecturer) in Hospitality, Events & Tourism, School of Tourism & Hospitality (Faculty of Business), Plymouth University; Helen Atkinson, Principal Lecturer, School of Sport and Service Management, University of Brighton; Dr Philippa Hudson, Senior Lecturer, Bournemouth University; and Andrew Boer, Principal, The Edge Hotel School, University of Essex/Wivenhoe House.All the 2016 HOSPA Scholarship winners won the opportunity to learn from, be noticed and publicly recognised at Thursday's prestigious annual HOSPACE2016 Conference and Exhibition. In addition that evening, they attended the HOSPA Gala Awards Dinner and will be profiled in the Association's monthly magazine 'The Overview'.Commenting on the scholarship winners, HOSPA Chief Executive Jane Pendlebury said: "We were delighted to welcome to HOSPACE2016 our second ever winner of our special joint HOSPA/HIT Scotland Career Investment Development Scholarship - Aileen McKenna, Credit Manager at The Grand Central Hotel, Glasgow. We look forward very much to welcoming more HIT Scotland hospitality industry scholars from north of the border to future annual HOSPA conferences and exhibitions."Huge congratulations go to all our 2016 HOSPA Career Investment Development Scholarship winners. I am confident that HOSPACE2016 will have proved extremely beneficial to Aileen and the six talented university and hotel school students, who could well pursue future careers in hospitality finance, revenue management and IT.Head of Professional Development Debra Adams added: "HOSPACE2016 will have given all our scholarship winners an invaluable platform for enhancing learning and networking with top industry experts, whilst gaining recognition from the hospitality profession at large. The awards underpin HOSPA's commitment to the future of the industry through the ongoing provision of professional development."

Still time to book for HOSPACE 2016 on 10 November

HOSPA 27 October 2016
There is still time to book for HOSPACE2016 - the annual Conference and Exhibition of HOSPA, the Hospitality Professionals Association for Finance, Revenue Management and IT - to be held on 10 November at the Sofitel London Heathrow, Terminal 5.In the current uncertain post-Brexit world, there are many challenges facing the hospitality profession and some of the most pressing issues in this respect will come under scrutiny at HOSPACE2016. Perhaps the hottest subject for discussion will be: 'The consequences of leaving the EU on the UK hospitality industry', where the speakers will include: Martine Ainsworth-Wells, Head of European Destination Engagement, ETOA (European Tour Operators Association); Jeremy Robinson, Partner, Watson, Farley & Williams - specialising in EU and UK competition law across all sectors; and Mark Essex, Director, Public Policy, KPMG, who has written on the impact on business of Britain leaving the EU.Commenting on the HOSPACE2016 programme, HOSPA Chief Executive Jane Pendlebury said: "As ever, we have some of the industry's most respected names giving their views on current challenges, innovations and developments affecting the profession. For instance, Jonathan Raggett, Managing Director, Red Carnation Hotels, and Steve Cassidy, Senior Vice President, Hilton Worldwide, will be addressing the long-standing issue of 'How to attract and retain talent'. Also there will be expert panelists imparting knowledge on key specialist areas - such as Benedetta Cassinelli, Partner and Business Development Director, Considerate Hoteliers Association, discussing sustainability. In addition, there will be an opportunity for delegates to take centre-stage in what should prove a hotly contested debate, under the skillful chairmanship of specialist hotel consultant Melvyn Gold, on the motion: 'This house believes corporate chain hotel brands tend to suppress value, rather than create it'. Speaking for the motion will be Robin Sheppard, Chairman, Bespoke Hotels; and opposing it will be Surinder Arora, Founder and Chairman, Arora Group."We are also delighted to welcome the Hotel Marketing Association (HMA) to HOSPACE2016. We work hand-in-hand with the HMA and the HOSPA membership now encompasses the HMA's. We look forward very much to their break-out session on 'The benefits of gamification'."The wide range of highly relevant 'HOSPACE Workshops and Technical Updates' for delegates to choose from will additionally include: 'Keeping confidential data safe'; 'Online presence - increasing the property wallet'; and a HOSPA Professional Development presentation on the 'Apprentice Levy'.As in past years, HOSPACE's ever popular exhibition of hospitality technology will provide delegates with a 'one-stop shop' to view and interact with the latest and 'best in class' technologies, suitable for all sizes of operation and types of ownership.The event's grand finale Gala Dinner will witness a first for HOSPACE2016. HOSPA's prestigious annual Hospitality Finance, Revenue Management and IT 'Professionals of the Year' awards will be presented at the Dinner, instead of HOSPA's traditional annual Christmas awards lunch. Indeed, HOSPA's eagerly awaited 'Annual Student Awards' have also been given their own stand-alone event. The first 'HOSPA Annual Students Awards Ceremony' - celebrating achievements of all the Association's highest achieving learners on the 2016 Revenue Management and Financial Management programmes - will take place on 25 January 2017 at the Hilton on Park Lane, London. The event will begin at 2pm with a panel debate, chaired by HOSPA Professional Development Chairman Professor Peter Jones MBE, on 'Developing the hospitality professional - the next generation'.For regularly updated information on HOSPACE2016, visit the HOSPACE website at: www.hospace.net. For bookings and further details, contact the HOSPA Membership and Events Office on telephone: +44 (0) 203 418 8196; or email: bookings@hospa.org

People 1st and the Chartered Institute of Management Accountants (CIMA) recognise HOSPA's hospitality focused Professional Development Programmes

HOSPA 27 September 2016
HOSPA - the Hospitality Finance, Revenue Management, Marketing and IT Professionals Association - is delighted to announce that its hospitality focused Professional Development Programmes in Financial Management and Revenue Management have been reviewed by People 1st and will receive the charity's prestigious Quality Mark approval for the period 2016-2018.The Quality Marks are awarded by People 1st - the skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries - based on a thorough review of the design and content of training programmes, taking into account how they will help individuals contribute to the overall improvement of the sector's skills and standards.In addition, HOSPA's course in Financial Management has been reviewed by the Chartered Institute of Management Accountants (CIMA), in light of the forthcoming launch of the 2017 syllabus for the CIMA Certificate in Business Accounting (Cert BA) - CIMA's entry level qualification (CGMA). This can be taken as a stand-alone qualification, whilst offering a route to becoming a Chartered Global Management Accountant (CGMA). The 2017 syllabus will commence on 11 January; and it has been confirmed that HOSPA's Financial Management graduates will continue to receive exemptions from two components of the CIMA Certificate in Business Accounting. These are BA2: Fundamentals of Management Accounting (following successful completion of HOSPA's Financial Management Stage 2 in Operational Management Accounting and Stage 3 in Strategic Management Accounting); and BA3: Fundamental Financial Accounting (after completing HOSPA's Financial Management Stage 1: Introduction to Financial Accounting).Commenting on the People 1st award and continued CIMA recognition, HOSPA Head of Professional Development Debra Adams said: "We are honoured and thrilled that our Professional Development Programmes have received such important recognition from two such influential and august organisations as People 1st and CIMA. This is tremendous news for the Association and our graduates, giving them the level of professional recognition and range of qualification opportunities required to confirm they have the skills and knowledge for pursuing a successful career in hospitality finance or Revenue Management."HOSPA Chief Executive Jane Pendlebury added: "This much valued recognition by People 1st and CIMA is the latest achievements in a year of great progress for our Professional Development Services. This follows the announcement in March that the Association had successfully secured funding from the Savoy Educational Trust, matched by investment from HOSPA, to further the development of our Revenue Management courses. The grant has enabled us to update and reposition our current Revenue Management programme - enabling the individual units, within the online programme's three levels, to be studied from 2017 in a modular format. This, in turn, is making the course more flexible - providing greater accessibility to a wider audience."The grant has also supported the updating of our highly acclaimed Revenue Management ebook, which has been used extensively by practitioners and academics following its initial launch in 2012."The traditionally popular HOSPA course in Financial Management provides a first step in pursuing a career in business and finance in the hospitality sector. The course is based on best practice in the sector and follows the guidance and recommendations of the Uniform System of Accounts for the Lodging Industry (2014 edition). It offers three levels of study and successful completion of all three levels leads to Certified Associate Membership of HOSPA.In 2011, HOSPA introduced its hospitality focused Professional Development Programme in Revenue Management. Written by leading educators in Revenue Management in the hospitality sector, in conjunction with leading industry experts, the course is designed to provide Revenue Managers of the future with the skills and knowledge required to manage their divisions, as well as to provide non-revenue personnel with a detailed knowledge of the function within a hospitality property.For further information about the range of professional development opportunities offered by HOSPA, visit: www.hospa.org/education; or email: education@hospa.org ; or visit LinkedIn: www.hospa.org/linkedin/ ; or telephone: +44 (0) 1202 889 430.

The impact of leaving the EU on the UK hospitality industry and the profession's influence on the rest of Europe to be scrutinised at HOSPACE2016

HOSPA 22 July 2016
In a post-Brexit Britain, the impact of leaving the EU on the UK hospitality industry and the profession's influence on the rest of Europe will be perhaps the most pressing subject under scrutiny at HOSPACE2016 - to be held on 10 November at the Sofitel London Heathrow, Terminal 5.Other hot issues under the microscope at HOSPACE2016 - celebrating 10 successful years since the first annual HOSPA Conference and Exhibition was held under the former British Association of Hospitality Accountants (BAHA) banner - will include: an analysis of the 'Current state of the Hospitality Industry'; a top-level discussion by a distinguished panel of industry leaders on 'Attracting and retaining talent'; an expert look at 'Hospitality Sustainability - the importance of the world we live in'; an examination of the challenges faced by the accommodation industry from the likes of AirBnB and onefinestay (handmade hospitality for stays in the finest homes), under the title 'Disruption within traditional hospitality'; and a branded versus non-branded hotel debate, based on the proposition: 'This house believes chain hotel brands tend to supress value rather than create it'.Presiding over the day's conference sessions will be raconteur and motivational speaker Peter Hancock, Chief Executive of Pride of Britain Hotels, whose legendary wit and wisdom will keep a top line-up of high profile industry speakers, to be announced shortly, on their mettle.Other highlights of HOSPACE2016 will include the opportunity for delegates to attend a wide selection of highly relevant 'HOSPACE Workshops and Technical Updates'. In a similar vein, new to HOSPACE2016 will be an interactive '4-Way Drop-in Surgery' - enabling delegates to benefit from four concurrent, topical presentations by leading suppliers on pressing hospitality industry issues, IT challenges and solutions."HOSPACE2016 promises to be the most thought provoking and informative yet," said HOSPA Chief Executive Jane Pendlebury (pictured right). "The challenges facing the UK hospitality industry in an uncertain post-Brexit world are immense, but certainly not insurmountable. HOSPACE2016 will be an invaluable forum for airing commonly experienced issues, problems and solutions. The Conference and Exhibition also represents an unrivalled networking, knowledge updating and learning opportunity for hospitality finance, revenue management, and IT professionals. At this year's event, we have the newly added bonus of providing hospitality marketing expertise, as HOSPA now works hand-in-hand with the Hotel Marketing Association (HMA) - with HOSPA membership now additionally encompassing HMA membership."As in past years, HOSPACE's ever popular exhibition of hospitality technology solutions will provide delegates with a 'one-stop shop' to view and interact with the latest and 'best in class' technologies, suitable for all sizes of operation and types of ownership.The event's grand finale Gala Dinner will witness another first for HOSPACE2016. HOSPA's prestigious annual Hospitality Finance, Revenue Management and IT 'Professionals of the Year' awards will be presented at the Dinner, instead of at HOSPA's traditional annual Christmas awards lunch.For regularly updated information on HOSPACE2016, visit the HOSPACE website at: www.hospace.net . For bookings and further details, contact the HOSPA Membership and Events Office on telephone: +44 (0) 203 418 8196; or email: bookings@hospa.org

HOSPA Calendar of forthcoming July 2016 Events open to members and non-members alike

HOSPA 29 June 2016
Wednesday, 6 July 2016: Content Marketing Seminar: Learn from the experts (organised by the Hotel Marketing Association (HMA), now part of HOSPA)Experts: Petra Clayton, Managing Director, Custard Communications; and Yvonne Brennan, Group Marketing Manager, Redefine BDL HotelsHow to set goals for a strong content strategy that excites target audiences, but doesn't cost too muchHow to execute clever content marketing with the right words, images and stories for your audienceTime: 6.30pm to 8.30pmLocation: Grange Holborn Hotel, London WC1B 4ARCost: PS25 to non-HOSPA members, free to HOSPA members.Booking: Jenny.Rose@hospa.orgWednesday, 13 July 2016: Reputation Management, sponsored by InforLooking from the guest perspectiveWhat does a guest really want when booking a hotel room?Competitive sets - do hotels compare themselves to the correct hotels?Time: 6pmLocation: London venue to be confirmedCost: PS15 to non-HOSPA members, free to HOSPA members.Booking: Jenny.Rose@hospa.org

HOSPA secures Savoy Educational Trust grant for further development of the Association's hospitality Revenue Management courses

HOSPA 18 March 2016
HOSPA - the Hospitality Finance, Revenue Management, Marketing and IT Professionals Association - is delighted to announce that it has successfully secured a PS10,000 grant from the Savoy Educational Trust, to be matched by investment from HOSPA, to further the development of the Association's hospitality focused Revenue Management courses.The grant will enable HOSPA to update and reposition its current Revenue Management programme - enabling the individual units, within the online programme's three levels, to be studied in a modular format. This, in turn, will make the course more flexible - providing greater accessibility to a wider audience. The grant will also support the updating of the highly acclaimed Revenue Management ebook, which has been used extensively by practitioners and academics following its initial launch in 2012.Commenting on the Savoy Educational Trust award, HOSPA Head of Professional Development Debra Adams said: "We are greatly indebted to the Savoy Educational Trust for their generosity in supporting HOSPA's growing provision of Revenue Management courses. As the ever evolving discipline of Revenue Management increasingly becomes an integral part of hospitality management, it is vital that HOSPA meets and exceeds industry demands and expectations. The PS10,000 matched funding grant will enable us to provide a range of modules designed specifically to meet industry needs, with greatly increased flexibility in study options for our learners and members."The repositioning of the HOSPA Revenue Management courses commenced this month (March 2016) and is scheduled to be fully in place by March 2017.In 2011, HOSPA introduced its hospitality focused Education and Training Programme in Revenue Management. Written by leading educators in Revenue Management in the hospitality sector, in conjunction with leading industry experts, the course is designed to provide Revenue Managers of the future with the skills and knowledge required to manage their divisions, as well as to provide non-revenue personnel with a detailed knowledge of the function within a hospitality property.For further information about the range of professional development opportunities offered by HOSPA, visit: www.hospa.org/education; or email: education@hospa.orgAbout the Savoy Educational TrustThe Savoy Educational Trust is an independent, grant giving charitable trust established in 1961 whose main aim is to advance and develop education, training and qualifications within the hospitality industry. In order to fulfil this aim and help meet the current and future skills needs of an industry that is a major employer and contributor to the UK economy, the Trustees award grants for a variety of hospitality-related projects to educational establishments, trade associations, charitable organisations/social enterprises, and individuals. For more information visit www.savoyeducationaltrust.org.uk or please contact Margaret Georgiou, Trust Administrator, on 0207 849 3001, email: info@savoyeducationaltrust.org.uk

The Hotel Marketing Association (HMA) signs up to HOSPA

HOSPA 9 March 2016
The Hotel Marketing Association has signed a management agreement with HOSPA - the Hospitality Finance, Revenue Management and IT Professionals Association - to provide hospitality marketing expertise to the HOSPA membership, via regular meetings and events to communicate industry trends, views and strategy.The agreement, which is announced with immediate effect, will add an important hospitality marketing dimension to HOSPA which is already represented in the fields of finance, revenue management and information technology.Under the terms of the agreement, the HMA will promote the commercial and strategic benefits of HOSPA membership to its existing database and the wider hospitality marketing community. The existing HOSPA membership will receive in return valuable insight and informed opinion from a team of hospitality marketing professionals.For its part, HOSPA will be responsible for HMA's administration - in accordance with HMA budgets and approval procedures. In addition, all HMA members will automatically become HOSPA members, with access to all the Association's benefits and events. These range from HOSPA's Professional Development and Education Training Programmes; its monthly magazine 'The Overview'; and the HOSPA Hospitality Finance, Revenue Management and IT Communities and their topical events, to regular London and regional membership meetings; and the Association's major annual Conference and Exhibition, HOSPACE, with its unrivalled networking opportunities.There will be an HMA joining page on the HOSPA website (www.hospa.org), accompanied by a special initial membership rate offer.Commenting on the agreement, Ed Purnell, Chairman of the HMA said: "The impact of the digital era on our industry has been exciting and fast-paced. Marketing professionals have had to adapt quickly to ensure that they keep their strategies relevant and optimised. This has naturally aligned marketers and marketing intelligence with revenue management and systems infrastructure, so the converging of the Hotel Marketing Association with HOSPA was an obvious next chapter for us."HOSPA Chairman Chris Upton added: "We are delighted to welcome the HMA to HOSPA. The HMA's objectives form a natural fit with our own, especially at a time when marketing is increasingly becoming an integral part of HOSPA's three membership disciplines and communities - hospitality finance, revenue management and IT. We look forward to supporting the HMA in enhancing high marketing standards and practice; and to benefiting from the HMA's marketing professionalism and expertise."

HOSPA announces joint membership agreement with international association - Hotel Technology Next Generation (HTNG)

HOSPA 11 February 2016
HOSPA and its IT Community believe there is much to be gained from the reciprocal membership agreement with HTNG. The joint agreement enables HOSPA members - both corporate and individual - to become HTNG members as well by upgrading their membership and paying a 'top-up' membership fee, in the region of an extra PS145 per year. Last week, The Royal Automobile Club became the first HOSPA Corporate Member to take up the offer.Commenting on the HTNG agreement, HOSPA Chief Executive Carl Weldon said: "We are delighted by the joint membership agreement with HTNG. It provides an invaluable, additional opportunity for HOSPA members - especially those in hospitality IT, who continuously need technical information and updates in a fast changing technological world. The global benefits created by HTNG membership include: access to HTNG technical information, specifications, workgroups, and major conferences in Europe."Vice-versa for an additional HOSPA membership fee, HTNG members can benefit from HOSPA's Professional Development and Education Training Programmes; our monthly magazine 'The Overview'; the HOSPA Hospitality Finance, Revenue Management and IT Communities and their topical events; regular London and regional membership meetings; as well as our major annual Conference and Exhibition, HOSPACE, and its unrivalled networking opportunities."We are very pleased to welcome The Royal Automobile Club as the first HOSPA Corporate Member to take advantage of this exciting new initiative with HTNG."Bryan Steele, Head of IT, The Royal Automobile Club, and Chairman of the HOSPA IT Community, added: "We are very pleased to become the first HOSPA Corporate Member to take up the offer, with a number of our IT members also joining HTNG. This gives key members of the team access to the rich technical library and workgroups for which HTNG is renowned. We see this as a great additional resource, from which our small IT team will benefit."About Hotel Technology Next Generation (HTNG)The premier technology solutions association in the hospitality industry, HTNG is a self-funded, non-profit organization with members from hotel and hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG's members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.Currently more than 400 corporate and individual members from across this spectrum, including most of the world's leading hotel companies and technology vendors, are active HTNG participants. HTNG's Board of Governors, consisting of 21 top IT leaders from hotel companies around the world, itself has technology responsibility for 3.5 million guest rooms. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit www.htng.org.

Leading UK hospitality association Chief Executive Carl Weldon steps down to join HFTP as Chief Operating Officer - Europe

HOSPA 22 January 2016
Carl Weldon was appointed Chief Executive of HOSPA's forerunner BAHA (British Association of Hospitality Accountants) in 2005, and was responsible for the development and growth of the Association - resulting in the transformation of BAHA into HOSPA, with a broader remit to meet the current needs of hospitality professionals. This was not only for those in finance, but also the major growth areas of Revenue Management and IT. Allied to the 2011 rebranding, the BAHA Annual Conference and Exhibition became HOSPACE; and last year's HOSPACE 2015 attracted a record 460 delegates.During Carl's tenure, the Association has been reorganised and re-energised. For example in 2012, HOSPA invested in Social Media - starting with 178 followers on Twitter, which now has risen to 15,431 followers. Today, HOSPA's LinkedIn Group has 5,417 members. In addition to BAHA/HOSPA Professional Development's long established Financial Management Education and Training Programme (ETP), 2011 saw the introduction of the HOSPA Revenue Management ETP. In 2015, a record number of learners enrolled on HOSPA's Education and Training Programmes.Commenting on Carl's departure, HOSPA Chairman Chris Upton said: "Carl will be greatly missed - we owe him a great debt for his drive and determination to transform BAHA into HOSPA and make this Association relevant to today's needs, and one to be proud to belong to. Under his tenure, HOSPA has become a major voice in the industry, its membership has grown significantly, global recognition has been gained; and HOSPACE has become one of the biggest and most successful annual events on the hospitality calendar."Carl said: "I will remember my time with BAHA - where I was a member before I was Chief Executive - and then the transformation into HOSPA with fond memories. I would like to thank all of those Members and sponsors who have seen us through and into HOSPA - and also those who make HOSPACE the great event it has come to be. As with many of these things, it's the people - who have helped and contributed along the way - that make for an enduring success. I will not be going too far away as I will be responsible for maintaining the relationship with HOSPA for HFTP." About Carl WeldonCarl has been in Hospitality Finance and Technology, and Operations for over 30 years. Starting with Forte Hotels in 1978, he worked for Holiday Inns International for twelve years ultimately ending up in an EMEA corporate position. He also held positions with Periquito Hotels, Virgin Hotels, Regal Hotel Group, and Noble House Group. HOSPA's achievements during Carl Weldon's tenure as Chief Executive (2005-2016) of BAHA then HOSPA Carl Weldon, has steered first BHA and then HOSPA through the most momentous period in the Association's 47-year history. Here are some of the landmark highlights:2005: Carl Weldon appointed Chief Executive of BAHA (British Association of Hospitality Accountants)2005: moved administration office from Harrogate, Yorkshire, to Wimborne Dorset, under the management of Debra Adams2006: Very first BAHA Conference and Exhibition was held in London2007: BAHA formed the strategic alliance with Texas-based HFTP (Hospitality Financial and Technology Professionals), with whom HOSPA works very closely todayDecember 2007: Paul Dukes was ratified by Council as Chairman of BAHA. Paul brought to BAHA the benefits of his vast experience and knowledge, gained during an extensive and distinguished career, of some 40 years, in the international hospitality and leisure industry in a broad range of senior positions across the sector - including seven years City experience gained with two leading merchant banks2008: BAHA officially changed its rules to integrate hospitality industry representatives from Revenue Management and IT2008: the Open University considered the BAHA Education and Training Programme (ETP) in Finance and assigned a credit value to the learning - an endorsement of the quality, amount and level of the learning within the Framework for Higher education Qualifications in England, Wales and Northern Ireland (FHEQ)2008: first Hospitality IT Directors event held2009: the 40th Anniversary of BAHA, which was originally called the British Association of Hotel Accountants2009: official introduction of hospitality Revenue Management and IT members to BAHA's increasing sphere of finance-related influence within the industry2009: two UK Hospitality Finance Dinner Forums held in London2009: record attendance recorded at BAHA Annual Conference and Exhibition2009: BAHA LinkedIn group created2009: strategic alliance formed with the environmentally focused Considerate Hoteliers Association2009: course development work began on a BAHA ETP in Revenue Management, in conjunction with Oxford Brookes University2010: first time BAHA had a presence (networking lounge) at Hotelympia 2010 - Important lasting partnership created with Toby Wand and Fresh Montgomery2010: Official launch of BAHA Hospitality Revenue Management Community2010: 5th Annual BAHA Conference again broke all attendance records - for the first time HOSPA introduced its 'Career Development Investment Scholarships' for talented people, under the age of 30, in Finance, Revenue Management and IT related jobs within the hospitality industry. The winners were publicly recognised at the BAHA Conference, and were given the opportunity to learn and network at the event2010: 'Hospitality Revenue Management Director of the Year' and 'Hospitality IT Professional of the Year' award categories introduced at BAHA's annual Christmas awards2011: BAHA Networking Lounge at NEC Birmingham's 'Hospitality 2011'2011: BAHA strategic alliance formed with HSMAI2011: start of regular regional BAHA programmes outside London - in Edinburgh, Manchester and Birmingham2011: funding received from Savoy Educational Trust for the development of the Revenue Management ETPSummer 2011: finalising major rebranding of BAHA as HOSPA - Hospitality Professionals Association for Finance, Revenue Management and IT. The Annual BAHA conference and Exhibition to become known as HOSPACE; and the BAHA Times to changes its name to The Overview. In line with these innovations, logos are selected and a brand new state-of-the-art website is under construction to accommodate the three newly created HOSPA Communities of Finance, Revenue Management and IT, HOSPA's Professional Development Services, HOSPACE and other innovations such as the HOSPA Blog and The HOSPA Solutions Showcase - a one-stop shop where members can review suppliers' technology systems and service solutions by category specific to their field of hospitality.September 2011: HOSPA is officially launched (thanks to HOSPA Founder Sponsorship Programme) to great acclaim, together with HOSPACE 2011 and the new website. At the launch, Robert Cook, then Chief Executive of Malmaison and Hotel du Vin Hotels and recipient of Caterer & Hotelkeeper's prestigious Catey award for 'Manager of the Year' in 2006 - began his term of office as HOSPA President, having been elected by the HOSPA Council to replace outgoing President David Cook, who had been BAHA President since 2004September 2011: With the launch of the new HOSPA brand, the Association reaches 1,000 members for the first time in its historySeptember 2011: first cohort of students study new HOSPA Revenue Management ETPNovember 2011: first Annual HOSPACE Conference and Exhibition - entitled 'New Approaches to a Bright Future' - once again beat all attendance records. The event also saw the addition of HOSPA's 'Future Career Investment Development Scholarships', open to the most talented final year hospitality college/university studies' students. The five winners were publicly recognised at the event and had the same opportunity as the 'HOSPA Career Investment Development' industry scholarship winners to network and learn from the conference programme. The two categories of HOSPA scholarship winners are now firmly established as an integral part of the annual HOSPACE Conference and ExhibitionNovember 2011: 'EHTEC@HOSPACE' - HFTP partnered its popular Hospitality Technology Education Conference EHTEC (held on 25 November) with HOSPACE 2011 (held on 24 November) to make a two-day eventDecember 2011: Special Lifetime Achievement Award made at HOSPA's Annual Christmas Awards to former BAHA Secretary, Chairman (1988 to 1994), Councillor, and one of the world's most distinguished and respected hotel advisers Russell Kett, in recognition of his 'outstanding commitment to improving best practice financial management', right from the Association's inception in 19692012: redevelopment of the Patronage Scheme, following the switch to HOSPA - created a new sponsorship brochure attracting such sponsors as Barclaycard, HP, and Fourteen IP. Over 40 sponsors enabled HOSPA to support its membership services and activities, as well as the Association to contribute to, and be part of, the Savoy Educational Trust and the Springboard Mentoring Scheme2012: further strengthened links with HFTP with discussions on USALI (Uniform System of Accounts for the Lodging Industry) and HOSPACE. HOSPA Chief Executive invited to HFTP Annual Convention in Orlando, Florida, to address over 8oo delegates and spread the word about the Association2012: HOSPA Hub to become the Association's brand at major outside events - such as Hotelympia2012, Hospitality Show 2013, and the Independent Hotel Show 2013/20142012: from 2012 onwards, Weldon was invited to be a judge of the Hotelympia Innovation Awards2012: HOSPA social media strategy launched with the help of partners in this area, such as Born Social. HOSPA's Twitter gathered a worldwide following, the LinkedIn group was rationalised and developed; and the HOSPA Facebook page redeveloped2012: Launch of 'Director Level' events for Finance, Revenue Management and IT hospitality Directors. Breakfast seminars and an ever increasing number of meetings/ workshops etc for the three HOSPA communities significantly increases HOSPA's influence within the hospitality industry2012: HOSPACE2012 attracted a record 400-plus delegates, exhibitors and speakers2012: Annual HOSPA Christmas Awards: first HOSPA Revenue Management ETP student award winners for stages 1 and 2 announced.2012: Annual HOSPA Christmas Awards: the recipient of the first ever special 'HOSPA Paragon Award' - for outstanding and exemplary work in the field of Hospitality Finance, Revenue Management and IT - was Debra Adams, HOSPA's Head of Education Services. She was honoured for her ground breaking achievements in Education for BAHA then its successor HOSPA, and for the highly efficient and inspirational way she managed the Association's membership services over the previous seven years2013: HOSPA Hub at NEC Birmingham's Hospitality Show 2013. There was also a HOSPA Hub at the Independent Hotel Show in London2013: launch of Revenue Management eBook, published on Apple iBook store and as a PDF - with the rapid rise of Revenue Management as one of the most important tools in hospitality management, HOSPA published a FREE introductory interactive iBook and an eBook version to the world of Revenue Management and how it can be used in the hospitality industry.2013: HOSPACE 2013 exceeded the previous year's record attendance! In 2007, the BAHA conference attracted just 150 delegates, speakers and exhibitors. HOSPACE 2013 saw this figure reach the 400 mark!2013: First HOSPA Revenue Management ETP graduates named2013: HOSPA further developed its relationship with the top weekly trade publication The Caterer - Weldon was invited for the first time to be a judge for the industry's 'Oscars' - The Cateys - and ever since, has been a regular judge for the annual Technology Catey and the Hotel Catey Revenue Management2014: New office created in Haslemere, Surrey, for HOSPA Membership and Events run by HOSPA member Jane Pendlebury, of the Penrose Partnership. HOSPA Membership and Events were moved from the office in Wimborne, Dorset, to enable Debra Adams and her team to concentrate on HOSPA Education to meet the rapid expansion of HOSPA's Professional Development Services, which is now delivering two ETP programmes in Finance and Revenue Management. HOSPA's Professional Development Services to be expanded not just in the UK, but also overseas.2014: HOSPA membership reaches a record number of nearly 1,100 members2014: After seven years' devoted service as Chairman of BAHA (British Association of Hospitality Accountants) and its successor HOSPA, Paul Dukes stepped down from his role, due to ill health. 2014: At the HOSPA Annual Christmas Awards Luncheon, a special 'Lifetime Achievement Award' - an engraved crystal trophy - was presented to former HOSPA Chairman (2008-2014) Paul Dukes, who became only the fifth ever recipient of the award, in recognition of his outstanding service to the Association at perhaps the most momentous time in its history2014: HOSPA becomes an established regular contributor to The Caterer's Technology Supplement2014: HOSPA Council ratified the appointment of the Association's Deputy Chairman Chris Upton as the new Chairman. Chris Upton, a Chartered Accountant, worked for over 20 years in senior financial positions in the hospitality sector2015: In February, Weldon was invited by HIT Scotland to speak about 'Future Technology' at HIT Scotland's 'Emerging Talent Conference'2015: HOSPA's international reputation continued to grow with Carl Weldon's visit to HFTP's HITEC - the world's largest hospitality technology show - in Austin, Texas. In addition, he and the HOSPA team attended the Hilton Europe Middle East and Africa Finance Conference in Prague to promote HOSPA Professional Development and Education. In October, Carl was invited by Guilain Denisselle , Co-Founder and Editor-in-Chief of TendanceHotellerie.fr, to address French hoteliers in Paris about HOSPA's work2015: Record number of learners enrolled on HOSPA's Education and Training Programmes (ETPs)2015: HOSPA Hub became the HOSPACE Hub for Partnerships with NEC Birmingham's Hospitality Show 2015 in January; and October's Independent Hotel Show in London.2015: HOSPACE 2015 again broke all previous records, attracting 460 delegates. It also marked the first time that, due to a partnership between HOSPA and HIT Scotland, that HIT Scotland Scholarship winners won the opportunity to attend HOSPACE 2015 and ones in the future2015: Hospitality Financial Directors dinners re-established (originally introduced by the Association when it was BAHA)2015: Weldon was invited to take part in The Caterer's Digital Summit in May where there was a HOSPA panel session; and Weldon was asked to be a speaker at The Caterer's Summit 2015 in November2015: For the first time, HOSPA produced a joint Technology Supplement with The Caterer 2016: HOSPA announced that Carl Weldon would be joining HFTP in March2016: Hotelympia2016 in February will feature the HOSPACE Hub, seminars, and during the show, there will be a HOSPA Dinner for both Hospitality Finance and IT Directors

Hospitality 'Finance, Revenue Management and IT Professionals of the Year' named and honoured at Annual HOSPA Christmas Awards 2015

HOSPA 21 December 2015
Principal Hayley wins '2015 HOSPA Professional Development Employer of the Year'HOSPA 2015 Hospitality Financial Management and Revenue Management 'Outstanding Learner of the Year' awards also announcedThe winners of the prestigious Annual 'Hospitality Finance, Revenue Management and IT Awards of the Year 2015' were announced yesterday (17 December) in London by HOSPA - the UK's leading educational organisation for professionals involved in Financial Management, Revenue Management and IT within the hospitality industry.At the 2015 HOSPA Annual Christmas Awards Luncheon - held in the capital at The Marriott Hotel, Grosvenor Square - the winners of the major HOSPA '2015 Hospitality Professionals Awards'; the '2015 HOSPA Professional Development Employer of the Year'; and the '2015 HOSPA Outstanding Learner of the Year Awards', were honoured. In addition, the highest achieving 2015 HOSPA Education and Training Programme (ETP) learners in Financial Management and Revenue Management - announced in November - were presented with their cash prizes and certificates.The 2015 HOSPA Winners - all recipients of engraved crystal trophies and certificates - were:1. HOSPA Hospitality Professionals Award Winners 2015 (SEE picture caption at the end of the press release): 'HOSPA Hospitality Finance Professional 2015', sponsored by BDO, was awarded to Roberto Amodei, Area Director of Finance UK and Ireland, Hyatt Hotels Corporation.'HOSPA Hospitality Revenue Management Professional 2015', sponsored by IDeaS, was presented to Paula Daly, Revenue Team Manager, Malmaison & Hotel du Vin.'HOSPA Hospitality IT Professional 2015', sponsored by FourteenIP, was won by Peter Anderson, Group Technical Director, Soho House and Co.2. Recipient of the 'HOSPA Professional Development Employer of the Year 2015', in recognition of outstanding commitment in promoting and developing Financial Management and Revenue Management education in the hospitality industry: Principal HayleyPrincipal Hayley (PH) was delighted to have received the prestigious award. Gail Hunter, Principal Hayley's Group Human Relations Director, said: "Our training strategy supports the development of colleagues at all levels of the business - we aim to provide our colleagues with the appropriate skills and knowledge to achieve excellence in their role. HOSPA is our preferred training provider as they provide us with professional training and qualifications to support our in-house training. Finance and Revenue management are essential disciplines to a successful business, and PH Hotels recognise this by investing in our teams. There are tremendous benefits for both our business and our colleagues - by way of professional career development and progression, and colleague engagement."3. HOSPA 'Outstanding Learner of the Year Award' winners 2015 for the Association's Education and Training Programmes (ETP) in Financial Management, and Revenue Management: 'HOSPA Outstanding Learner of the Year in Financial Management 2015' - based on HOSPA Education and Training Programme (ETP) combined course work and examination results, recorded in the 2015 Financial Management Education programmes - was presented to Alan Eaton, Financial Controller, Eynsham Hall Hotel at Witney, Oxfordshire, who achieved the highest result overall. He received a crystal trophy and a Connect 8 inch Tablet with Windows 10, plus Word, Excel, and PowerPoint Mobile included. Alan also won a cash prize and certificate for best performance in the September 2015 HOSPA ETP examinations in Financial Management for Stage 1: Introduction to Financial Accounting.'HOSPA Outstanding Learner of the Year in Revenue Management 2015' - based on HOSPA Education and Training Programme (ETP) combined course work and examination results, recorded in the 2015 Revenue Management Education programmes - was won by Stephanie Carvell, Group Revenue Support Manager, Bespoke Hotels, who achieved the highest result overall. Her prize was a crystal trophy and a Connect 8 inch Tablet with Windows 10, plus Word, Excel, and PowerPoint Mobile included. Stephanie also won a cash prize and certificate for best performance in the March 2015 HOSPA ETP examinations in Revenue Management for Stage 1: Introduction to Revenue Management.In addition, the 2015 Hospitality Financial Management and Revenue Management ETP highest achieving learners, announced by HOSPA in November, were presented with their certificates and cash prizes. The winners were the learners who achieved the highest HOSPA ETP scores, based on their results in each of the HOSPA examination categories for the Financial Management and Revenue Management training programmes, completed in March 2015 and September 2015.The HOSPA ETP 2015 Learner Award Winners were:The March 2015 HOSPA Financial Management Education and Training Programme prize winners were: Stage 1 - Introduction to Financial Accounting: Sam Willetts, Transaction Management Assistant, Jurys Inn BirminghamStage 2 - Operational Management Accounting: Olivier Wentzke, Senior Finance Assistant, Mandarin Oriental Hyde Park, LondonStage 3 - Strategic Management Accounting: Nina Fleischle, Assistant Director of Finance, Sheraton Zurich Hotel, Switzerland The September 2015 HOSPA Financial Management Education and Training Programme prize winners were: Stage 1 - Introduction to Financial Accounting: Alan Eaton, Financial controller, Eynsham Hall Hotel at Witney, OxfordshireStage 2 - Operational Management Accounting: Sam Willetts, Transaction Management Assistant, Jurys Inn BirminghamStage 3 - Strategic Management Accounting: Eva Stranakova, Accounts Department, Hotel Imperial, Vienna, AustriaThe March 2015 HOSPA Revenue Management Education and Training Programme prize winners were: Stage 1: Introduction to Revenue Management: Stephanie Carvell, Group Revenue Support Manager, Bespoke HotelsStage 2: Operational Revenue Management: Marisa Palmero, Cluster Revenue Executive, Malmaison and Hotel du VinThe September 2015 HOSPA Revenue Management Education and Training Programme prize winners were: Stage1: Introduction to Revenue Management: Pankaj Khanna, Value Centre General Manager, Thistle London Heathrow Terminal 5Stage 2: Operational Revenue Management: Zena Carter, Revenue Manager, Farncombe Estate Holdings Ltd.Stage 3: Strategic Revenue Management: Rosalyn Qemalja, Conference and Events Sales Manager, Double Tree by Hilton Hotel, Nottingham-GatewayCommenting on the winning HOSPA ETP learners, Debra Adams, Head of HOSPA Professional Development, said: "Special congratulations must go to our two 'Outstanding Learners of the Year 2015', Alan Eaton and Stephanie Carvell, for their magnificent results and commitment to their studies. Also special mention should be given to Sam Willetts, who was the highest achieving learner in two HOSPA Financial Management ETP categories."We have been delighted to welcome so many new learners to HOSPA's Education and Training Programmes during 2015. The standard of achievement has been very high and we congratulate all our learners, who have successfully completed each stage of their studies during 2015. We are very proud of our prize winners who have demonstrated outstanding commitment to their careers, combining study with demanding full-time roles in the hotel and restaurant industry. Their fine achievements in the vitally important disciplines of Financial Management and Revenue Management will significantly enhance their careers and help their employers meet even more effectively today's ever changing management challenges."The HOSPA Education and Training Programme (ETP) in Financial Management is the entry route to Associate membership of HOSPA for finance personnel in the industry. The programme provides professional development for hospitality accounting professionals wishing to gain additional skills and the knowledge required to manage hospitality finance divisions, or gain an understanding of the accounting function of a hospitality unit. The three-stage 'blended learning' programme, studied over three 6-month periods, provides the flexibility for accounts personnel to fit their learning around their busy working day.In 2011, HOSPA introduced a hospitality focused ETP in Revenue Management. Written by leading educators in Revenue Management in the hospitality sector, in conjunction with leading industry experts, the course is designed to provide Revenue Managers of the future with the skills and knowledge required to manage their divisions, as well as to provide non-revenue personnel with a detailed knowledge of the function within a hospitality property.Enrolment for the next intake in March 2016 - for both the Financial Management and Revenue Management programmes - is currently open. Both courses are studied in three separate Stages, each at a cost of PS750 (ex VAT). For further information, visit: www.hospa.org/education; or email: education@hospa.org

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