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Deutsche Hospitality presents new MICE booking software

Deutsche Hospitality 15 May 2018
The IMEX in Frankfurt am Main is one of the world's leading fairs for incentive travel, meetings and events. When this year's exhibition gets underway today, Deutsche Hospitality will be on hand to present a new booking software that enables business customers to reserve conference rooms directly online without having to obtain a cost estimate from the hotel beforehand. The aim is to make this service available to clients of all Deutsche Hospitality brands before the end of the year once a successful piloting phase has taken place. Such a move will make Deutsche Hospitality the first hotel company to offer a dedicated and self-developed online booking facility for conferences and events that meets the requirements of both parties involved.As well as continuing to permit the submission of non-binding enquiries and the direct rebooking of conference rooms, this new digitalisation offensive will also enable customers to filter preferences, use their own ideas as a source of inspiration and seek guidance from existing provision. In developing this software, Deutsche Hospitality is further enhancing the independence it enjoys in the field of direct sales and demonstrating that it possesses the necessary agility to achieve success in the digital age. These endeavours will be complemented by the availability of various opportunities for personalisation during the upcoming test phases. All visitors to the group's websites will thus be able to enjoy a precisely tailored experience.

H.E.A.D. GmbH supports Centro Hotel Management GmbH with the digitalisation of procurement

Deutsche Hospitality 7 March 2017
The procurement company Hotel Equipment and Design GmbH (H.E.A.D.) has acquired a further customer for its services in the form of the Hamburg-based Centro Hotel Group. Centro has decided to digitalise its procurement processes and, having conducted extensive market research, is introducing the electronic system "H.E.A.D.@web". Following a brief introductory phase of two to three months, the tool is fully implemented. It then provides holistic, digital and intuitive mapping of each component of the procurement process from sourcing to audit and thus replaces all manual procedures. The e-procurement tool offered by H.E.A.D. has been designed to cover every aspect of purchasing and is aligned to the requirements of hotel chains. Users can achieve autonomy by integrating the products of their existing suppliers into the system. The platform also gives access to products and prices made available centrally to all clients by H.E.A.D. This enables all H.E.A.D.@web users to benefit from quantity discounts and particularly favourable conditions. One function which remains unique on the market is the option of carrying out joint invitations to tender. This "collaborative sourcing" allows further savings to be achieved."H.E.A.D.@web assists us in our endeavours to digitalise the company," states Homeira Amiri, CEO of the der Centro Hotel Group. "In order to secure future sustainability, it is essential that we simplify processes. This ultimately also includes the bundling of procurement procedures." The Centro Hotel Group currently operates 55 hotels right across Germany and Austria from its headquarters in Hamburg. These hotels now contain around 5,600 rooms."Having recently acquired Vienna House as a customer, we are delighted that a second hotel group has quickly opted for our intelligent procurement model," said H.E.A.D.'s Managing Director Lars Schmid. "We are proud to have developed a digital procurement solution that serves the needs of prominent and rapidly expanding hotel chains." H.E.A.D. Hotel Equipment and Design GmbH is a subsidiary of Steigenberger Hotels AG. It bundles all the procurement processes of Deutsche Hospitality into a single purchasing platform. Cooperation agreements concluded with the two hotel groups Vienna International Hotelmanagement AG and Centro Hotel Management GmbH have firmly secured the market success of its e-procurement tool. 150 hotels, restaurants and catering companies are now using the H.E.A.D. GmbH. procurement platform.

IntercityHotel - New Locations, New Design, New Technology

Deutsche Hospitality 21 October 2016
New openings in Braunschweig, Duisburg, Esslingen, at Berlin Airport, in Saarbrucken, Dubai, s'Hertogenbosch (NL) and Leiden (NL)Innovative design by Matteo Thun + PartnersFully digitalised check-in, door opener and payment via the hotelbird mobile appIn Germany, we are fond of saying that all good things come in three's. This certainly applies to the latest developments at IntercityHotels, a successful Deutsche Hospitality brand which can look back over a history of nearly 30 years and has made three new announcements. IntercityHotel is set for expansion. Before the end of the year, it will open its first hotel in Braunschweig and a further establishment in Qingdao (China). The first IntercityHotel outside Europe in Salalah (Oman) commenced operations in July. Further hotels in Duisburg, in Esslingen, at Berlin Airport and in Saarbrucken, Dubai, s'Hertogenbosch (NL) and Leiden (NL) will all follow over the course of the next few years. "We have a number of great projects at the planning stage," said Joachim Marusczyk, Managing Director of IntercityHotel GmbH. "Blank spaces on the map of Germany are being filled in, and IntercityHotels is also pursuing international growth." There is certainly plenty in the planning pipeline and, what's more, the upcoming IntercityHotels will feature a completely new concept. The IntercityHotel Braunschweig, the first hotel to boast a new design developed by the Italian architect Matteo Thun, will open its doors in November. Thun will deliver a real feel-good factor by transforming the lobby into a living room and will create bright and generously proportioned spaces for guests to enjoy. "Business life today requires extreme flexibility," he says. "We are all travelling a lot and often only stay in the same locality for one or two nights. 'Being at home' is no longer tied to any particular place. It is a feeling. This is precisely what we are seeking to impart to IntercityHotel guests via our new interior concept." A small change has also been made to the IntercityHotel logotype. The name of the brand is being spelled with a lower case "c" with immediate effect. In addition, IntercityHotel has joined forces with the trend and restaurant expert Pierre Nierhaus to rework its culinary offerings. Future menus will contain modern and light dishes alongside familiar classics.Internal design is not the only area in which guests will notice a difference in future. The background technology is also changing. Guests will be able to check in and out by using the convenient "hotelbird" mobile app. They will also have the option of using their smart phone to open the door to their room and to pay the bill. This is the first time anywhere in the world that the app, which operates in conjunction with the Oracle hotel management system, will be implemented in a fully automated manner. Test runs are already taking place at the IntercityHotels in Mainz and Darmstadt. The plan is for the concept to be rolled out across all IntercityHotels, beginning with the IntercityHotel Braunschweig. "Together with IntercityHotel und Oracle, we are defining new standards in the hotel sector," said Juan A. Sanmiguel, Managing Director of hotelbird GmbH. "As well as the technology, we are also delivering a completely new guest experience. We are looking forward to working with IntercityHotel to roll out the app at the start of 2017."

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