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Honeywell To Launch New Connected Hotel Solutions For Cloud, Energy Management, Smart Lighting Controls At HITEC 2018

Honeywell 12 June 2018
Honeywell (NYSE: HON) a global leader in connected buildings, will launch a suite of next-generation energy management software, smart lighting, voice controls, and secure cloud communication systems at HITEC 2018 in Houston, Texas. Through Honeywell technology, the hospitality industry can fully integrate energy management, safety and security systems, property management, and brand network operations for world class guestroom and building automation.INNcontrol 5 Delivers Energy Efficiency and a Connected Guest Experience at HITECLeading Honeywell's lineup of new products at HITEC is the INNCOM INNcontrol 5 energy management and guestroom automation control system. The cloud-based and on-premise system monitors real-time guestroom data from intelligent INNCOM devices, such as its e7 Thermostat, to improve a hotel's energy savings, increase operational efficiency, and enhance the guest experience. Many operators report a return on investment of two years or less from INNcontrol system use. The INNcontrol 5 system is easily installed as an upgrade to the INNCOM INNcontrol3 system.INNControl 5 also provides a completely new, enterprise level executive dashboard that displays property and portfolio operational status. The executive dashboard gives asset managers, REIT operators, and hotel portfolio directors information on property conditions for informed decisions based on timely data.INNcontrol 5 expands the capabilities of Honeywell's industry leading INNcontrol 3 Energy Management System. The Whaler on Kaanapali Beach Resort on the island of Maui credited INNcontrol 3 with more than 30 percent energy cost savings in the first eight months of use. The resort's engineer estimated savings of more than $325,000 based on an energy reduction of 611,047 kWh during that period.INNcontrol 5 gives hotel operators better insight on how to optimize energy use by generating historical trend reports on room usage, seasonal fluctuations and other factors. System data may be customized for particular staff positions and easily accessed to make it actionable. User group data is viewable in reports or read instantly on INNcontrol 5's data dashboard. The data is valuable for identifying engineering tasks, notifying security of guest room issues, and for use by other departments to optimize staffing levels.The INNcontrol 5 system provides the open data exchange platform for Internet of Things (IoT) integration with centralized electronic locks, property management systems, in-room entertainment and other systems. INNcontrol 5 is also an entry point for consolidated Alexa voice control of compatible HVAC lighting, drapery and, amenity controls.Spectre Smart Thermostat Technology and ZigBee RF Lighting Controls Reduce Energy Use Honeywell will also debut and demonstrate its new Spectre guestroom solution that merges smart thermostat technology with guestroom lighting controls. Spectre combines Honeywell's e7 occupancy-detection wireless thermostat with intelligent, programmable wall outlets and lights to extend energy savings to guestroom lighting. The thermostat senses when guests enter the room and instantly communicates with lighting controls via a 2.4GHz RF to activate a 'welcome' environment. When the room is unoccupied, the lights and outlets are turned off within a 30-minute time period to save energy. Spectre meets Title 24 Guest Room Occupancy Controls requirements for installations to support property compliance.The Spectre solution communicates wirelessly, is easy to install, and requires no newcabling . This makes it ideal for retrofits, property upgrades and new construction. It is also easily integrated with electronic lock systems and may be used as part of an INNCOM standalone system or networked with energy management and property management systems. Spectre will be available in 3Q 2018.INNcontrol 5 uses Honeywell Sentience - the company's Internet of Things (IoT) and Data Analytics platform, which is an optional addition to Spectre. Through Honeywell Sentience, INNControl 5 Server bridges the communications between in-room devices and sensors, and the Honeywell Sentience Cloud, and also facilitates an on premise property management system interface. Honeywell connects the physical and digital worlds to create better experiences and insights for customers. For hotel owners, the data and analytics supported by Honeywell Sentience and displayed in INNcontrol 5 helps make properties more energy efficient, and rooms more comfortable for guests. For operators, artificial intelligence enabled by Honeywell Sentience can predict heating, ventilation, and air conditioning problems before they occur to keep hotels running smoothly. Throughout a hotel, Honeywell's connected solutions create better end-to-end experiences for guests and improve the property's bottom line by reducing expenses and optimize staffing.To learn more about Honeywell's connected hospitality solutions, please visit: http://www.hospitality.honeywell.com/.
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Honeywell Launches Amazon Alexa Voice-ready Thermostat for Hotels

Honeywell 5 March 2018
ATLANTA -- Honeywell (NYSE: HON), a global leader in connected buildings, announced the launch of its next generation thermostat for the hospitality industry. Honeywell's INNCOM e7 Thermostat (e7) is the first enterprise grade environmental control and energy management solution that incorporates Amazon Alexa voice control for an effortless guest experience that includes room temperature, lighting, drapery and amenities services. With its modern design with easy-to-use controls, the e7 is based on a patent-pending Smart Wall Plate design that provides hotel staff with an easy and reliable back-up of the device configuration. This makes routine maintenance or replacement of the e7 energy management system simple, even for other staff which helps reduce ownership costs.The e7 automatically reduces energy costs and is compatible with most HVAC solutions and equipped for Honeywell's Connected Guest integration. Now available for installation, the e7 can maximize guest comfort, energy savings, and operational efficiency. Honeywell's INNCOM hospitality solutions are used in more than 1.5 million guestrooms around the world.Honeywell's INNCOM e7 Thermostat expands on its industry-standard energy management and network solutions. Honeywell integrated the newest voice-ready technology with an attractive flat panel to create a modern thermostat that goes beyond comfort. The e7's guest-centric user interaction detects a guest's proximity and displays appropriate information for guest interaction. The e7 Thermostat's easy-to-understand user interface gives guests straightforward controls for guest room comfort and other functions. The e7 also integrates with technologies from other companies including Crave and Intelity to control the entire guestroom environment from a designated tablet. These integrations and controls can even be expanded to any other in-room user interfaces such as smart TVs or video-on-demand boxes."The e7 is the first enterprise-grade voice-ready guestroom control solution," said Thurman Melson, vice president and general manager, Honeywell Home and Building Technologies. "The e7 thermostat is designed for hospitality and compatible with Amazon Alexa voice control for temperature, lighting, drapery and amenity functions."The guestroom voice functionality of the e7 can also be deployed in conjunction with partner companies like Volara, the leading fully integrated voice-hub for hotel technologies. "Honeywell INNCOM is working with Volara to implement voice-based guestroom controls at multiple hotel properties," said Dave Berger, CEO of Volara. "Our solution - which runs atop the Amazon Alexa platform - integrates seamlessly with Honeywell's INNCOM. It enables guests and staff to control the thermostat, lights, drapery, and do not disturb signs from Honeywell, as well as other hotel technology. Volara provides the voice interface for these systems and the collaboration delivers a guest experience that is simply remarkable. We are proud of our work with Honeywell." Berger noted that Volara is currently working with 25 hotel groups to enable guests and staff to engage hotel systems by voice.The networked e7 Thermostat integrates with all major property management systems (PMS) to create a seamless solution for energy savings and guest comfort. When rooms are unrented, the e7 automatically sets back the room temperature until the PMS signals a guest has checked in. While rented, the thermostat provides guests with functionality that delivers personalized comfort control. The e7 helps reduce the total cost of ownership by minimizing room downtime and automatically capturing the thermostat configuration. Its wired or wireless flexibility enables simplified installation in new-build or retrofit properties. For maximum flexibility the e7 also provides standalone HVAC control and occupancy-based sensing that customarily requires a door switch monitor and motion sensor.With its connected building solutions, Honeywell designs, installs, integrates and maintains the systems that help keep facilities safe and secure, comfortable, productive and energy efficient. Honeywell's solutions are in more than 10 million commercial buildings, including more than 1.5 million guestrooms around the world.About Honeywell Home and Building TechnologiesHoneywell Home and Building Technologies (HBT) is a global business with more than 38,000 employees worldwide. HBT creates products, software and technologies found in more than 150 million homes and 10 million buildings worldwide. We help homeowners stay connected and in control of their comfort, security and energy use. Commercial building owners and occupants use our technologies to ensure their facilities are safe, energy efficient, sustainable and productive. For more news and information on Honeywell Home and Building Technologies, please visit http://www.honeywell.com/newsroom.Honeywell (www.honeywell.com) is a Fortune 100 software-industrial company that delivers industry specific solutions that include aerospace and automotive products and services; control technologies for buildings, homes, and industry; and performance materials globally. Our technologies help everything from aircraft, cars, homes and buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.
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Honeywell Implements Building Management, Energy Management Systems Throughout Australia's Crown Perth Complex

Honeywell 3 August 2017
PERTH, Western Australia -- Honeywell (NYSE: HON) successfully implemented its networked Building Management and Energy Management Systems at the new Crown Towers Hotel, which is an expansion of the Crown complex in Perth, Australia. The Honeywell EnterpriseBuilding Integrator (EBI) and Building Management System (BMS) are integrated with Honeywell's INNCOM guest room Energy Management System (EMS) to optimize enterprise building controls, improve energy efficiency, and coordinate access controls, lighting and drapes. The INNCOM system is also implemented at Crown Perth's Promenade Hotel.At the recently completed Crown Towers, Honeywell provided all Building Management System (BMS), guestroom management (GRMS), security and access control, dry fire, and electrical wiring interconnect (EWIS). systems. Honeywell's INNCOM Guest Room Management System provides environmental and energy management HVAC control along with control of drapes, lighting controls via designer switches controlled from mobile tablets. Wireless integration is provided to the property's Saflok electronic guest room door locks. The INNCOM INNcontroltm 3 real-time EMS utilizes its Deep Mesh Network to link guestroom environmental controls. The INNCOM system can also communicate with other third-party systems that support tablet controls for personalized guest room options. The networked system ensures guest comfort and convenience with maximum energy efficiency.Crown Perth is Western Australia's premier integrated resort and one of Australia's most popular luxury tourism destinations. The resort opened to the public in 1985 and hosts more than 9 million visitors every year. Run by a highly trained workforce of more than 5600 people, Crown Perth's sprawling resort features 3 luxury hotels (Crown Towers, Crown Metropol and Crown Promenade), a 24-hour casino, world class convention and gaming facilities, award winning restaurants, spas, nightclubs, a 2300-seat theatre and much more.Honeywell also integrated its INNCOM EMS with Crown Perth's hotel room booking system to provide automatic occupancy-based energy optimization. The system limits energy use when guests are not in their rooms. Combined with other energy efficiency strategies implemented at the Promenade Hotel by Crown Perth under their sustainability program, the Honeywell system has been key in assisting to achieve approximately 20 percent energy savings whilst maintaining optimum guest comfort.Further, across the rest of the complex, Honeywell updated Crown Perth's Building Management System and added enhancements such as mobility technology that uses Honeywell's Enterprise Building Integrator (EBI) workstation running on mobile iPad's which provides real-time diagnostics to the engineering team which enables them to respond quickly to field calls.Honeywell also modernized the site's direct digital control (DDC) system that controls and monitors multiple building functions during Crown Perth's enterprise upgrade. Honeywell implemented its ComfortPointtm DDC system that replaced the legacy XL500 DDC system and in the process also implemented agreed optimization strategies to create a higher level of efficiency in the air conditioning plant that serves Crown Perth's buildings. ComfortPoint uses the industry standard BACnet protocol allowing easy integration with other system's protocols.Honeywell's Crown Perth Building Management and Energy Management System modernization is expected to be finalized during 2017.About Honeywell Home and Building TechnologiesHoneywell Home and Building Technologies (HBT) is a global business with more than 44,000 employees worldwide. HBT creates products, software and technologies found in more than 150 million homes and 10 million buildings worldwide. We help homeowners stay connected and in control of their comfort, security and energy use. Commercial building owners and occupants use our technologies to ensure their facilities are safe, energy efficient, sustainable and productive. Our advanced metering hardware and software solutions help electricity, gas and water providers supply customers and communities more efficiently. For more news and information on Honeywell Home and Building Technologies, please visit http://www.honeywell.com/newsroom.Honeywell (www.honeywell.com) is a Fortune 100 software-industrial company that delivers industry specific solutions that include aerospace and automotive products and services; control technologies for buildings, homes, and industry; and performance materials globally. Our technologies help everything from aircraft, cars, homes and buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.
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Honeywell Improves Guest Comfort, Helps Lower Utility Costs By Nearly 25% For Best Western Premier Park Hotel

Honeywell 13 July 2017
Madison, WI -- Honeywell (NYSE: HON) today announced its INNCOM guestroom automation and energy management project at the Best Western Premier Park Hotel, referred to locally as Park Hotel, in Madison, Wisconsin, is helping them save nearly 25 percent on guestroom energy costs."Environmental responsibility and maximum guest comfort were primary goals when we started our renovation project in 2015. This is why we selected Honeywell for the project," said Jay Mullins with Mullins Group, the property's owner. "We have had no temperature complaints since we installed Honeywell's system. The INNCOM thermostats are easy for guests to understand and an analysis shows guestroom utility costs dropped by approximately 23.5 percent. Honeywell monitors each room's environmental equipment operation and helps us run a more efficient hotel. If everything worked as well as Honeywell's INNCOM system, life would be better."The Park Hotel installed Honeywell's INNCOM system based on its advanced INNcontrol3 technology and easy-to-use guest thermostat controls. "We needed to replace Park Hotel's unsatisfactory guestroom thermostats and related system with a proven solution and researched several energy management companies and their systems," said Jason Barron, project consultant at Pearson Engineering, which oversaw Park Hotel's HVAC, energy management, environmental, and electrical upgrades. "After we installed the INNCOM controls our year-over-year comparison for the same period showed overall property electrical consumption down 17 percent, and gas down 25 percent. We expect winter results to be even better," Barron said.INNCOM systems installed by The Best Western Premier Park Hotel include:INNcontroltm3 real-time guest room energy control systemWireless Deep Mesh NetworkE528 Smart Digital Guestroom ThermostatsFastPack API integration with Saflok RFID guestroom door lock systemHoneywell's INNCOM E528 programmable thermostats adapt to Park Hotel's three existing types of heating systems and other equipment, and respond to the guest's temperature preference while they are in their room. Honeywell's system uses guest door sensors to recognize a guest's entry. When the guest leaves, the thermostat sets the temperature to an optimum alternate setting that reduces unnecessary energy use. When the guest comes back, the room returns to the guest's preferred temperature. The E528 units simplify installation and operation and are compatible with almost any type of hotel HVAC equipment. "The INNCOM thermostats adapted perfectly with our three types of HVAC units that each had different voltage requirements. They even let guests control air movement with three fan motor speeds," Barron said. "Our old system could not do that."Guest comfort is a priority for the Mullins Group and INNCOM thermostats are easy for guests to use. "Honeywell's INNCOM thermostats have a large backlit LCD display with controls that guests understand. This lets them create a comfortable guestroom temperature quickly and easily," said Jay Mullins. "The system adapted perfectly to Wisconsin's seasonal temperature fluctuations.When a guest checks in at the front desk, the property management system (PMS) communicates with the thermostats to set the room temperature to a comfortable setting and waits for the guest to enter the room and select their preferred temperature. If a checked-in guest leaves the room, the system returns to the setback temperature. "INNCOM interfaces with our Saflok guest door lock system," said property engineer Tom Bormett. "If a housekeeper enters a room, the Saflok system recognizes by the key that it is not a guest and keeps the temperature at the setback point to optimize energy use."The INNCOM thermostats communicate with the Park Hotel's INNcontrol3 real-time guestroom energy management system and PMS over an INNCOM wireless Deep Mesh Network (DMN). The DMN monitors sensors in each room's HVAC equipment and sends continuous status updates to the INNcontrol3 console in the engineer's office. The hotel's electronic guestroom door lock system also uses the DMN to communicate with the hotel's PMS and INNcontrol3."The INNcontrol3 system monitors each room's temperature, HVAC operation, and door status. The system displays a detailed 3D graphic image of our hotel that shows occupancy, energy consumption and other factors that relate to guest comfort and safety," said Bormett. "It notifies my team if property fans or other equipment are not operating properly or if the room's temperature is different from the thermostat's setting. These notifications enable us to send staff to the room to make a repair or adjustment before the guest is aware of the problem."Honeywell was also involved in the Mullins Group renovation of The Best Western Premier Park Hotel. "We knew Honeywell was a solid name brand with the depth of resources we would need for ongoing support, but we got much more," said Mullins. "Honeywell's installation team caught several construction errors that saved us time and trouble. With both Honeywell's energy management and our Saflok electronic door lock system using one Deep Mesh Network, we run more efficiently. The INNCOM system keeps our guests comfortable, our systems running optimally, and lowers our utility costs." About Honeywell Home and Building TechnologiesHoneywell Home and Building Technologies (HBT) is a global business with more than 44,000 employees worldwide. HBT creates products, software and technologies found in more than 150 million homes and 10 million buildings worldwide. We help homeowners stay connected and in control of their comfort, security and energy use. Commercial building owners and occupants use our technologies to ensure their facilities are safe, energy efficient, sustainable and productive. Our advanced metering hardware and software solutions help electricity, gas and water providers supply customers and communities more efficiently. For more news and information on Honeywell Home and Building Technologies, please visit http://www.honeywell.com/newsroom.Honeywell (www.honeywell.com) is a Fortune 100 software-industrial company that delivers industry specific solutions that include aerospace and automotive products and services; control technologies for buildings, homes, and industry; and performance materials globally. Our technologies help everything from aircraft, cars, homes and buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.
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Honeywell Helps Florida's Seagate Hotel & Spa Reduce Energy Use Nearly 20 Percent, Achieve LEED Certification

Honeywell 20 June 2017
Delray, Florida - The Seagate Hotel & Spa in Delray, Florida, is a perfect example of how advanced hotel environmental technology ensures guests stay comfortable while the hotel uses less energy. Seagate's owners created the upscale spa property to be as environmentally sensitive as it is luxurious. Honeywell's (NYSE: HON) expertise helped the Seagate achieve LEED certification (Leadership in Energy and Environmental Design), a U.S. Green Building Council designation that rates buildings for their design, construction, operation and maintenance and reward the building owners for their environmental responsibility.Seagate installed Honeywell's INNCOM guestroom Energy Management System solutions (EMS) prior to the property opening to the public in October 2009. "We wanted to create an environmentally responsible business that balanced energy reduction with guest comfort," said Garrett Graue with Seagate's development company. "Since we installed Honeywell's system we have verified our energy use is approximately 20 percent less than similar properties in our area. The system optimizes electricity use by intelligently managing the total guest room environment.""Honeywell's INNCOM energy management processes are transparent to our guests, and our utility savings are phenomenal," said William Sander, Seagate general manager. "Guests set their room temperature the way they prefer and the system maintains their comfort level. When a guest leaves his or her room each day, the INNCOM system lowers the temperature to conserve energy. When the guest returns, the INNCOM door sensor detects their entry and the Smart Digital Thermostat reinstates the guest's temperature setting."Seagate's energy management implementation is networked with the property's front office system to reduce unnecessary energy use, especially when hotel occupancy rates are low. When a guest checks in to the hotel, the system changes that guest's room to 'rented/occupied' status and cools the room for a period of 10 minutes, ensuring the room is comfortable before the guest arrives.Honeywell's research shows that the vast majority of guests do not adjust the thermostat temperature during their stay if room temperature is set correctly when they first enter their room. If a balcony door is left open while the air conditioning is on in a Seagate guest room, the system stops the AC until the door is closed. Infrared guest room occupancy sensors also notify housekeepers via a hallway doorbell indicator when guests are in a room to eliminate avoidable disturbances."When I talk with hotel operators in our part of Florida I can see our electric bills are much lower than other properties," said Sander. "We are committed to guest comfort and Honeywell's INNCOM system delivers that while reducing our operating costs. The system even alerts our engineer if a guest room's temperature is not in line with Smart Digital Thermostat temperature setting. This small feature is huge for us. It enables our staff to correct a possible guest room environmental problem often before the guest is aware of it."In addition to the INNCOM Energy Management System, Seagate Hotel & Spa installed several other room automation controls including an INNtouch Door Bell System, lighting controls that enable remote control of room ambience, bedside controllers and an entry-door switch monitor. These controls add to the overall luxurious environment guests expect when they stay at the Seagate Hotel & Spa.All rooms and suites at The Seagate Hotel & Spa are equipped with luxuries like robes and slippers, iHome docking stations, a mini-bar, and Gilchrist & Soames bath products. Twice-daily housekeeping tidies rooms and leaves chocolates and a purple orchid at turndown. Guests choose between six different newspapers each morning. The Seagate has two fitness centers that include the Seagate Country Club, and offers three pools as well as steam and tranquillity rooms. Seagate's six dining outlets offer a variety of fare accompanied by an ocean view. The property's two Cadillac Escalades and the signature Seagate trolley stand ready to provide complimentary transportation between Seagate properties, or anywhere within a three-mile radius of the hotel. About Honeywell Home and Building TechnologiesHoneywell Building Solutions is a part of Honeywell Home and Building Technologies (HBT), a global business with more than 44,000 employees worldwide. HBT is a leader in the Internet of Things (IoT) and creates products, software and technologies found in more than 150 million homes and 10 million buildings worldwide. We help homeowners stay connected and in control of their comfort, security and energy use. Commercial building owners and occupants use our technologies to ensure their facilities are safe, energy efficient, sustainable and productive. Our advanced metering hardware and software solutions help electricity, gas and water providers supply customers and communities more efficiently. For more news and information on Honeywell Home and Building Technologies, please visit http://www.honeywell.com/newsroom. About HoneywellHoneywell (www.honeywell.com) is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes, and industry; turbochargers; and performance materials. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.
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Honeywell's Hotel Guestroom System Upgrades Southern Hospitality At Grand Hyatt Atlanta In Buckhead

Honeywell 18 May 2017
ATLANTA -- In a city known for its southern hospitality, Honeywell (NYSE: HON) is helping one Atlanta hotel virtually eliminate temperature-related guest complaints using the latest in connected technology. Honeywell installed its INNCOM guestroom automation and energy management system in January 2017 at Grand Hyatt Atlanta in the Buckhead district, operated by Hyatt Hotels Corporation and owned by Host Hotels, which has already made a significant impact."For hospitality guests, home away from home should be perfect, and few things in a hotel room are more important than comfort," said Thurman Melson, vice president/general manager - commercial control systems at Honeywell."Advanced connected building technologies like INNCOM are giving property owners and managers more insight than ever before, and delivering better controls to meet the needs of their occupants and guests in smart ways."Grand Hyatt Atlanta is a 439-room full-service, city center property that was recently honored with the 2017 Mayor of Atlanta's Award for Water Conservation. For its solar energy use, the hotel received the Good Earth Keeping Award in the Large Property category from the American Hotel & Lodging Association in 2014. Grand Hyatt Atlanta is not only focused on reducing energy, noted Director of Engineering Wes Shirley."We installed the INNCOM Energy Management System in January to underscore that we want our guests to have the most comfortable experience possible - and the Honeywell system delivers that," said Shirley. "Our guests are well-traveled and expect a trouble-free stay. Our priority is to give them a perfect hotel experience."Grand Hyatt Atlanta installed the INNCOM solution suite and Deep Mesh Network to control and monitor guestroom environmental equipment: air conditioning units, fans and heating units. At most hotels, air conditioning or heating is the first issue guests complain about. "We have had virtually no temperature-related guest complaints since we installed INNCOM," said Shirley.The INNCOM INNcontrol3 total room management system is used by hundreds of hotels and resorts to monitor sensors on guestroom environmental equipment. When INNcontrol3's sensors detect problems with a guestroom unit, it automatically notifies property engineers of the issue. Shirley and his team also use Honeywell for more than supporting Grand Hyatt Atlanta's equipment."Honeywell has not just changed how I monitor equipment; it changed our operating philosophy," said Shirley. "The system transformed how we schedule employees to address guest issues. We are not playing defense anymore. Today we proactively schedule staff to address system maintenance before system issues impact guests."The property's quietest period is Sunday afternoon, so Shirley schedules a larger engineering team on Sundays to address non-critical room maintenance issues reported by INNcontrol3 during the week. "When guests check in Monday morning their rooms are working perfectly so they can have a perfect stay," he said.Honeywell systems installed by the Grand Hyatt Atlanta include:INNcontroltm3 real-time guestroom energy control systemINNCOM wireless Deep Mesh NetworkINNCOM e528 Smart Digital Guestroom ThermostatsFastPack API integration with the cloud-based HotSOS service optimization system.INNCOM communicates guestroom information through its FastPack API (application program interface) to HotSOS, a cloud-based mobile alert solution from Amadeus. If INNCOM detects a room's equipment is not heating or cooling correctly, it instantly sends an alert to HotSOS. HotSOS registers the alert and forwards a text message to Grand Hyatt Atlanta staff. The HotSOS notification enables property engineers to respond quickly to the guestroom and address the issue before the guest is aware of the problem."Each staff member has a HotSOS app on his or her mobile device that receives service alerts," Shirley said. "I rely on INNcontrol3 every day. With INNCOM, I know more about what is happening in a guestroom environment than our guests, which leads to higher satisfaction scores," Shirley said.INNCOM's occupancy sensing thermostats and door sensors also monitor when a room is vacant. This small innovation helps Grand Hyatt Atlanta optimize staffing while it improves guest service. When INNCOM indicates that a room is vacant, a housekeeper is dispatched to service the room."This sensing innovation improves productivity and keeps our rooms in better condition," Shirley said. "Of all the new technology we use daily - and there is lots of it - the one that is flawless is INNCOM. And with all these guest satisfaction improvements and productivity gains from the Honeywell system, we are significantly contributing to our ROI."About Honeywell Home and Building TechnologiesHoneywell Home and Building Technologies (HBT) is a global business with more than 44,000 employees worldwide. HBT creates products, software and technologies found in more than 150 million homes and 10 million buildings worldwide. We help homeowners stay connected and in control of their comfort, security and energy use. Commercial building owners and occupants use our technologies to ensure their facilities are safe, energy efficient, sustainable and productive. Our advanced metering hardware and software solutions help electricity, gas and water providers supply customers and communities more efficiently. For more news and information on Honeywell Home and Building Technologies, please visit http://www.honeywell.com/newsroom.Honeywell (www.honeywell.com) is a Fortune 100 software-industrial company that delivers industry specific solutions that include aerospace and automotive products and services; control technologies for buildings, homes, and industry; and performance materials globally. Our technologies help everything from aircraft, cars, homes and buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.

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