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Chief French hotel management system VEGA joins SiteMinder's network

SiteMinder 12 November 2018
As the international EquipHotel Paris trade show gets underway, SiteMinder today announces it has partnered with one of France's leading property management system (PMS) providers, Groupe QuatuHoRe, to further cement its position as the global hotel industry's leading guest acquisition and connectivity platform. The partnership will provide the more than 2,000 properties and approximately 10,000 hotelier daily users of Groupe QuatuHoRe's VEGA PMS with access to SiteMinder's vast network of distribution channels, to maximise their visibility online and ability to win guests from around the world.Groupe QuatuHoRe's associates, Bertrand Gisselbrecht and Jean Francois Masala, say the alliance with SiteMinder serves as recognition of the role of digitisation and automation today."Partnering with a trusted and respected name like SiteMinder allows us to provide the best possible solutions for our hotel customers and, in turn, for their guests. SiteMinder plays such an important role in the distribution landscape; to work with them in helping more hotels in France to embrace technology, and see it for the value it offers in acquiring more guests with less effort, is a journey we're excited to be a part of," says Mr Gisselbrecht.Mr Masala adds: "We believe a lot of the fear among hotels in adopting technology can be overcome with familiarity and, fortunately, we are starting to see the perception of technology changing, thanks in part to leaders like SiteMinder that have paved the way in showing how simple it can be and how valuable an investment in technology is."Groupe QuatuHoRe has operated in the hospitality technology scene for more than 20 years to become a true leader in the French hotel market. VEGA is today the most widely-adopted PMS across France, supporting local hotels to manage their entire property, including their onsite restaurants, residences, event function spaces and spas.Once the SiteMinder-VEGA connection goes live later this year, mutual hotel customers of the two companies will be able to automate the transfer of their availability, room rates and inventory between their VEGA PMS and their chosen distribution channels."In 2017, France attracted nearly 90 million international tourists who brought over EUR44 billion to the most visited country in the world. Each of these travellers represent an opportunity for hotels and, with the appropriate tools, they can capitalise on that to not only bring those travellers through the door but to enhance their guest experience. SiteMinder's alliance with Groupe QuatuHoRe, through the integration of VEGA with our platform, will allow French hotels to achieve higher occupancy rates and revenue through one seamless solution," says Antoine Aubrun, Country Manager - France at SiteMinder.About SiteMinderIn an age of rising choice and accessibility for curious travellers, SiteMinder is the name synonymous with the belief that technology can empower any hotel to win in a consumer-led world and unleash their potential. SiteMinder is the global hotel industry's leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It's this central role that has earned SiteMinder the trust of more than 30,000 hotels, across 160 countries, to generate in excess of 80 million reservations worth over US$35 billion in revenue for hotels each year. For more information, visit www.siteminder.com.About Groupe QuatuHoReFor more than 20 years, Groupe QuatuHoRe has designed and developed easy-to-use software that addresses all the daily challenges of hoteliers. Today it has nearly 2,000 hotel customers and about 10,000 daily users of its VEGA and SOFT'INN property management systems, which can adapt to any hotel size and type.The group's services are available everywhere in France, thanks to its decentralised network of agencies with local skills. For more information, visit quatuhore.fr.
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SiteMinder appoints technology industry veteran as CEO, says its future is central to travel

SiteMinder 7 November 2018
SiteMinder, the global hotel industry's leading guest acquisition platform, has appointed its first CEO to drive the continued rapid growth of its business and 30,000-strong hotel customer base. Sankar Narayan is the current chief operating officer of cloud accounting software giant Xero, and his appointment as CEO will see him co-lead SiteMinder alongside founder Mike Ford, who will remain the managing director and assume the role of Executive Chairman of the Board with a focus on driving the company's vision, strategy and product innovation.From January, Sankar will join a distinguished leadership team that now includes David Barnes, the former chief commercial officer at Expedia company Wotif.com; Inga Latham, the former general manager of digital experience at multinational Commonwealth Bank; and Jonathan Kenny, the former CFO at global online education company 3P Learning."We are incredibly pleased with our global expansion and significant leadership position to date. We are also equally ambitious and excited about the opportunity that lies ahead of us, and the pivotal role we believe SiteMinder can play in the increasingly-connected travel ecosystem. Building extraordinary things takes extraordinary talent and we are committed to building a leadership team that reflects that ambition. Sankar's track record and outstanding skillset positions him as the ideal person for me to bring on as a partner in leading SiteMinder into the future," says Mr Ford.Sankar Narayan has a 20-year track record in delivering operational excellence and business growth across the travel, technology, media and telecommunications sectors. In 2015 he joined Xero which grew its enterprise value from under A$2 billion to over A$6 billion during his tenure."Through innovation and strong execution, Mike Ford and the team at SiteMinder have built a global footprint that cements SiteMinder as the leading guest acquisition platform for hotels worldwide. In partnership with Mike, I look forward to driving growth and scale in the business to join the handful of globally-focused Australian technology giants. I am especially excited to be a part of an organization that is set to transform the global travel industry as we know it," says Mr Narayan.SiteMinder first disrupted the global hospitality market in 2006 by introducing a Subscription-as-a-Service model that made it affordable for every accommodation provider to market and sell their rooms online. In 2014, it become the first Australian-headquartered investment for Silicon Valley-based TCV - which has backed the likes of Facebook, Netflix, LinkedIn and Xero - and today has more than 600 employees located in its Sydney, London, Dallas, Bangkok, Galway and Cape Town offices. Over the year ending June 2018, SiteMinder's technology generated 80.6 million reservations worth US$26.5 billion in revenue for hotels located in 160 countries.About SiteMinderIn an age of rising choice and accessibility for curious travelers, SiteMinder is the name synonymous with the belief that technology can empower any hotel to win in a consumer-led world and unleash their potential. SiteMinder is the global hotel industry's leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It's this central role that has earned SiteMinder the trust of more than 30,000 hotels, across 160 countries, to generate in excess of 80 million reservations worth over US$26.5 billion in revenue for hotels each year. For more information, visit www.siteminder.com.
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Tourism shortcomings: SiteMinder's new head of France invites hotels to "sell their destination"

SiteMinder 5 November 2018
The new head of France at SiteMinder, the global hotel industry's leading guest acquisition platform, is inviting hotels to help distribute tourism more evenly across the country by using technology to "sell their destination". Antoine Auburn, a Bordeaux-native and travel passionate, says a wider adoption of hotel marketing technology could be pivotal in avoiding overtourism from arising in popular hot spots and driving tourists to rural areas where they are needed most.Mr Aubrun's comments follow concerns voiced by the French government and the country's top hospitality and tourism industry bodies about the possibility of France experiencing a 'two-speed' economy. While France remains the world's most visited country with tourist arrivals expected to reach 90 million in 2018, it is estimated around 200 local hotels close their business each year."The question is not about the ongoing success of hotels located in the most visited cities of France, but how hotels located outside of those areas can benefit from similar levels of tourism when travellers don't even know they exist. It's time for those hotels to unleash their potential and compete for their share of guests," says Mr Aubrun."We live in a digital world where technology can be a hotel's most powerful ally. Hotels in places such as Paris will always endure, because of the other attractions their cities can offer. However, as more and more travellers seek out experiences that are different and memorable, I believe hotels located in more remote locations have a unique opportunity to showcase their own destinations. It's time for those hotels to find out what marketing technology can do for them."With deep experience in business development and sales, Antoine Aubrun is driven to find success for France's hotels and support them in capitalising on the global reach offered by modern hotel technology. His appointment as SiteMinder's new country manager comes as SiteMinder continues its rapid expansion across Europe and the former head of France, Clemens Fisch, leads SiteMinder in DACH - the other market he has led for more than two years - on a more dedicated basis.SiteMinder's managing director for EMEA, Ruairi Conroy, says, "SiteMinder continues to experience strong growth in France, and Antoine's leadership will ensure even more hotels can capitalise on a guest acquisition platform like ours to succeed. With tourism on a steady rise and the hospitality industry becoming more competitive than ever, the opportunity for hotels is enormous if only they invest in technology to make that happen."About SiteMinderIn an age of rising choice and accessibility for curious travellers, SiteMinder is the name synonymous with the belief that technology can empower any hotel to win in a consumer-led world and unleash their potential. SiteMinder is the global hotel industry's leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It's this central role that has earned SiteMinder the trust of more than 30,000 hotels, across 160 countries, to generate in excess of 80 million reservations worth over US$26 billion in revenue for hotels each year. For more information, visit www.siteminder.com.
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TrustYou becomes 100th hotel technology brand to embrace SiteMinder Exchange

SiteMinder 31 October 2018
The world's largest guest feedback platform, TrustYou, has become the 100th hotel technology provider to sign up for SiteMinder Exchange, a powerfully-simple solution launched in June by the global hotel industry's leading guest acquisition platform, SiteMinder to solve the connectivity problem for hotel property management systems (PMSs) and hotel applications.The connection, which went live this month, now makes TrustYou accessible to the multitude of leading PMSs integrated into SiteMinder Exchange, and will offer further adoption of TrustYou's review marketing and guest messaging tools beyond their existing 50,000 hotel users.Michael Menzel, CRO and VP Strategic Partnerships at TrustYou, says, "Our partnership with SiteMinder ultimately has one common beneficiary and that's the hotel user, who can now use more meaningful data and insights to understand and market to their guest. The more systems that work together, the easier it is for hotels. We believe firmly that hoteliers of the future will not be able to operate without seamless integrations, such as those provided through SiteMinder Exchange."SiteMinder's SVP global partnerships, Dai Williams, adds, "The response we have received since the launch of SiteMinder Exchange has been overwhelmingly positive and telling of how important the solution is to all innovators within the hotel technology space. We wanted to provide a means for disrupters to flourish, rather than be hindered, and are delighted SiteMinder Exchange has been so openly embraced by leaders such as TrustYou."Designed to address the historical connectivity challenge for developers of hospitality systems, SiteMinder Exchange acts as a data layer that sits between and connects hotel PMSs and applications, which range from CRMs and upselling tools, to revenue management systems, review marketing and guest messaging. Among the early adopters are Guestfolio, Welcome Pickups and Pace, and dozens more are in development. About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About TrustYouTrustYou, the world's largest guest feedback platform, empowers hotels with solutions to drive more bookings and improve their hotel product. Through each phase of the guest journey, hotels can utilize guest feedback to enhance review marketing and achieve operational excellence. Guest feedback influences 95% of booking decisions. TrustYou Meta-Review, which incorporates hundreds of millions of hotel reviews, surveys, and social posts for over 500,000 hotels worldwide, powers guest reviews on dozens of travel sites, including Google, Kayak, and Hotels.com.* These reviews also generate actionable insights for hotels to improve their presence along each step of the guest journey, from booking and pre-stay search queries, to real-time guest requests and messages, to post-stay feedback in the form of survey responses and reviews. Through the TrustYou partner program, PMS, CRM, IBE and other hotel software providers can integrate TrustYou's guest feedback platform into their products to help their hotel clients positively influence bookings and revenue.Find more information on TrustYou and the guest feedback platform on www.trustyou.com.*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor
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SiteMinder partners with hotel management system pioneer AutoClerk

SiteMinder 23 October 2018
More than 1,500 hotels across North America now have the opportunity to enrich their distribution and revenue management strategy, thanks to a new partnership between two hospitality technology leaders - SiteMinder and AutoClerk. SiteMinder, the global hotel industry's leading guest acquisition platform, and AutoClerk, one of country's most enduring property management system (PMS) companies, have developed a sophisticated interface between their two platforms that will help mutual hotel customers enhance the online distribution of their rooms and thereby grow their revenue.AutoClerk's president, Gary Gibb, explains that the interface automates the transfer of booking information between AutoClerk's pure cloud PMS, myHMS, and the 350 booking channels accessible through SiteMinder."Advanced analytics is vital today, and this is a powerful solution for any hotelier looking to better understand their guests and maximize their marketing spend," says Mr Gibb. "The interface delivers changes to availability, room rates, and inventory as they occur via a state-of-the-art HTNG push interface model, which does not come with the minimal lag time created by the pull interface model more commonly adopted by PMS vendors. So, hoteliers can rest assured that the information displayed both on their bookings channels online and in their PMS is as up-to-date as possible."Mike Kantor, Senior Director of Global Partnerships at SiteMinder, says, "This partnership is about giving hotels the greatest chance to compete, be that through heightened visibility online or through a deeper understanding of their guests. It's about recognizing that manual methods of approaching distribution and revenue management need to be left behind."Today's announcement follows the signing of SiteMinder's 250th PMS partner in September, and the company's launch of SiteMinder Exchange in June, which have collectively established SiteMinder as the global leader in hotel connectivity by volume of PMS integrations.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About AutoClerk, Inc.AutoClerk has been building mission-critical software for the hospitality industry since 1986. Serving both independent and major hotel brands in North America - including Best Western and Red Lion - its property management systems (PMS) are robustly built to be dependable and intuitive, and interface to over 50 hospitality technology platforms, including eight central reservation systems.AutoClerk has pioneered a variety of hospitality technologies. The 2003 launch of the company's ResOnTheWeb was one of the world's first fully-integrated PMS web-booking engines. AutoClerk was also an early PMS adopter of credit card tokenization and EMV (chip) technologies. MyHMS is AutoClerk's pure cloud-based PMS that can be used on any device with a browser and an Internet connection. Pushing tokenization to a logical extreme, the myHMS data center is one of the very few cloud PMS data centers that does not store, process or transmit sensitive cardholder data.Based in Northern California, AutoClerk is still independently-owned and operated. Its loyal customer base is supported 24/7 by an in-house dedicated staff, all with hands-on professional experience in the hospitality industry. For more information, visit www.autoclerk.com.
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Latin American giant TOTVS signs on as SiteMinder's 250th PMS connectivity partner

SiteMinder 25 September 2018
The largest enterprise technology company in Latin America, TOTVS, has entered into a partnership with SiteMinder to become the 250th property management system (PMS) provider that will connect into SiteMinder's market-leading hotel guest acquisition platform.The partnership, which comes one day ahead of the ABAV Expo in Sao Paulo, will allow the 2,500 hotel users of TOTVS's PMS - CMNet - to enhance and automate the distribution of their rooms to the vast sales channels that are available through SiteMinder's platform. SiteMinder's channel network includes more than 350 of the world's top-performing online travel agencies, wholesalers, global distribution systems and online booking engines, including Latin America-based Despegar, BestDay.com and PriceTravel.Claudio Cordeiro, hospitality director at TOTVS, says, "While cloud technology and newer trends such as artificial intelligence have certainly grown across the region, many hoteliers remain unaware of the benefits of automation - and the fundamental need to invest in technology. Our partnership with SiteMinder is about aligning with another true leader in the hotel technology space, to educate hoteliers that it is not only the day-to-day operation of their hotel property that they can manage through their PMS, but their entire distribution and online marketing strategy."TOTVS has dominated the Latin American travel industry, in particular, in Argentina, Brazil, Chile and Uruguay. It now joins SiteMinder's fast-growing, global network of PMS providers that offers hotels a single system from which to manage their guest and booking data."Hoteliers have endless potential, no matter where they are in the world, but often feel hindered by the limited amount of time in their day; time that is often spent trying to make technology work rather than delighting guests with the memorable experiences they love to create. SiteMinder's partnerships with PMSs the world over are our commitment to giving hoteliers not only more time, but more revenue and cost savings in acquiring guests. We are thrilled to welcome TOTVS, a perpetual innovator for hotels of all sizes to gain the efficient, integrated solutions they need to compete in an industry fraught with fragmentation and siloed data," says Mike Kantor, Senior Director of Global Partnerships at SiteMinder.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About TOTVSA provider of business solutions for companies of all sizes and which deals with management software, productivity and collaboration platforms, hardware and consulting, TOTVS is the absolute leader in Latin America's small and mid-sized business market. With about 50 percent market share in Brazil, it was ranked by Interbrand as the 20th most valuable brand in the country. In Brazil, it has 15 branch offices, 52 franchises, 5,000 distribution channels and 10 development centers. Outside Brazil, it has seven branch offices and five development centres in the United States, Mexico, China, Taiwan and Russia. For more information, visit www.totvs.com.
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Reserve Direct expands hotel connectivity with SiteMinder

SiteMinder 13 September 2018
Reserve Direct, an online travel agency featuring over 2,000 shows, attractions, theme parks, activities, tours and hotel packages in 20 destinations throughout the United States and Canada, today announced a partnership with SiteMinder, the global hotel industry's leading cloud platform.The partnership will allow hotel users of SiteMinder's platform to incorporate Reserve Direct into their online distribution strategies and tap into the 2.5 million travelers that plan their vacations with Reserve Direct each year. It will also provide a two-way connection between their hotel management system and their account with Reserve Direct so they can seamlessly manage their dynamic online rates, inventory and reservations in real-time."SiteMinder has built a strong presence in markets we have been serving for over a decade. In some markets, nearly 30 percent of our existing hotel relationships have migrated to a SiteMinder solution as they look to minimize the effort of managing their online presence. This partnership with SiteMinder is important for us to not only maintain those relationships but to also grow in new markets," says John Johnson, CEO of Reserve Direct.Founded in 2006, SiteMinder offers a cloud-based platform used by more than 30,000 hotels to acquire guests from across the globe. Incorporating solutions from channel management to direct bookings, GDS connectivity and pricing intelligence, 2017 saw SiteMinder's platform generate more than 72 million reservations worth $21 billion in hotel revenue.Matt Klugman, Director of Sales & Marketing for Vacation Myrtle Beach, which operates 14 popular resorts throughout the Myrtle Beach area, says, "We are excited that Reserve Direct now has a connection with SiteMinder, and we have a seamless booking process that reduces the burden on our staff considerably. This allows us to continually be up-to-date and ultimately book more business."About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Reserve DirectSince 2001, Reserve Direct has provided more than 3 million travelers with travel planning and reservation services for ticketed events, world-renowned theme parks, area attractions, tours, theatrical shows, as well as hotels and lodging in 20 destinations across the country. Using a proprietary booking engine, Reserve Direct customers can access first-hand content and reviews to plan, customize, and book entire vacations within a single transaction. In addition, the Company also provides reservation and packaging fulfillment services for destination marketing organizations and travel suppliers through white label versions of their system. Reserve Direct is based in St. Louis MO and currently operates dedicated destination websites in Branson, MO; Pigeon Forge and Gatlinburg, TN; Myrtle Beach, SC; Williamsburg, VA; New York, NY; San Diego, San Francisco and Los Angeles, CA; Chicago, IL; Las Vegas, NV; the Hawaiian Islands; Washington, D.C.; Tampa, St. Augustine and Orlando, FL; San Antonio, TX; Sandusky, OH; Charlotte, NC; and Toronto.
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New head of Spain at SiteMinder: "Technology opens a new future for hotels"

SiteMinder 6 September 2018
As another summer comes to an end across Europe, a new era begins for the global hotel industry's leading cloud platform, SiteMinder, with the appointment of Marco Rosso, a hospitality and e-commerce passionate who joins the company as SiteMinder's new country manager for Spain.The appointment sees Marco take over a market where SiteMinder has dominated the hotel technology industry for nearly a decade, securing deals with some of the country's largest hotel chains as well as thousands of independent, boutique and family-run hotel businesses which received more than 1.5 million reservations worth over EUR600 million in hotel revenue this summer.Marco says his top priority is to ensure hotels realise how best to capitalise on technology to win more guests and open a future where keeping up with the digital world, while benefiting from a growing revenue stream, is simple."While this past summer saw a number of travellers opt for other destinations over spending time under the Marbella and Ibiza sun, Spain remains the third most visited tourist destination in the world and its potential is undeniable. Where some may see this trend as troubling, I see a chance for Spanish hotels to explore new strategies and the technologies that will enable them to reach different types of guests from new parts of the world," says Mr Rosso.Born into a long line of hoteliers where hospitality and tourism were not only the family business but a way of life, Marco began his career at hotels and travel companies before bringing his expertise to Triptease in 2015, where he helped to expand the SaaS company's presence across Europe. As the country manager for SiteMinder in Spain, Marco inherits an established market where SiteMinder is now a significant contributor to the total online revenue generated by hotels in the country.According to Marco, the journey is only beginning as more hotels become hungry for innovation and success."We live in a digital world and Spanish hoteliers are increasingly aware of the importance of how their hotel brand is positioned to the market. Many hotels still operate with a complicated online reservations process, but there is a real opportunity to change that with the right tools in place," Mr Rosso says.Marco's appointment comes as SiteMinder continues its rapid expansion globally and the former head of Spain, Mateus Coelho, leads SiteMinder in Brazil and Portugal - the two other markets he has led for more than two years - on a more dedicated basis.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.
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Award-winning reserve invites the world to Patagonia with SiteMinder

SiteMinder 7 August 2018
Travelers the world over can now book a stay inside the Chilean Patagonian Rainforest, thanks to SiteMinder, the global hotel industry's leading cloud platform. SiteMinder's technology has been adopted by the multi-award-winning Huilo Huilo Biological Reserve, which offers eight accommodation properties that are located in the heart of the rainforest and are today more accessible to travellers through the multitude of online booking channels offered through SiteMinder.Found under the Andes mountain range, Huilo Huilo's hotels and cabins are renowned for providing a truly memorable experience to guests, who are encouraged to disconnect from the outside world while enjoying luxurious accommodation in the wild."Huilo Huilo provides a very diverse range of accommodations, so we were looking for technology that would be suitable for any kind of property. We needed it to be simple and user-friendly, so any member of our team could manage it, but also be versatile and provide the ability for us to carry out our globalization strategy," says Soledad Guzman, General Commercial Manager of the Huilo Huilo Biological Reserve."SiteMinder offered everything we wanted and we now use the platform to manage our rates and apply our revenue management strategies. The constant innovation that happens in the background, combined with the meticulous control that the platform offers, has given us confidence and peace of mind that we can face our commercial challenges with great results and support from SiteMinder's team."The Huilo Huilo Biological Reserve is a past recipient of a World Legacy Award by National Geographic and has been named one of the world's Top 100 Sustainable Destinations by Green Destinations. The reserve is among the many attractions for tourists in Chile, alongside the Atacama Desert, Easter Island and the Santiago capital."The team at the Huilo Huilo Biological Reserve reminds us that excellence in hospitality can exist independently of a property's shape and size. The tourism sector has evolved in so many ways; today's traveler not only seeks a room to sleep in, but a unique and unforgettable experience as the one offered by the hotels of Huilo Huilo. We are delighted to work with an accommodation provider that sees the fundamental role of technology in enabling the future of hotels. It is a privilege for SiteMinder to be a part of the Huilo Huilo story, and to collaborate on attracting more guests to these incredible properties and competing not only with other hotels but with other rising tourist destinations globally," says Rocio Herraiz, Director of Communications - Latin America at SiteMinder.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Huilo HuiloThe Huilo Huilo Biological Reserve was created in 2000. The idea was to build a new way of looking at the forest, supporting the reconversion of the surrounding villages - which are characterized by their welcoming reception and entrepreneurial capacity - from an exclusively wood activity to a vision in which conservation and sustainability are a way of living. The goal of the reserve is to gradually achieve the conversion of this typically-timber area into a sustainable tourism destination committed to the conservation of its habitat. Huilo Huilo featured in the World Legacy Awards in 2015, in the category of 'Conservation of the Natural World', an award given by the National Geographic Society thanks to its work conserving the endangered native deer: the huemul. For more information, visit huilohuilo.com.
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Leading Italian hotel management system partners with SiteMinder

SiteMinder 30 July 2018
One of Italy's most trusted providers of integrated hotel management solutions, Gestione Albergo, has partnered with SiteMinder, the global hotel industry's leading cloud platform, to reduce manual labour for local hoteliers ahead of this year's peak summer season. GestioneAlbergo has integrated its property management system (PMS), Leonardo, with SiteMinder's distribution technology to enable hotel reservations made via online booking websites to be delivered straight to a hotel's front desk.The integration eliminates the need for hotels to manually input booking information into their management system, thereby ensuring accuracy of each reservation detail and giving hoteliers more time to focus on their guests.GestioneAlbergo's sales director, Daniele Aldrovandi, says, "For years, we have supported Italy's hotels, small and large, with a range of products and services designed to increase their productivity and efficiency. Our partnership with SiteMinder is an extension of that offering and we are pleased to work alongside the global leader in PMS integrations to support local hoteliers, especially as they enter one of the busiest travel periods of the year."Leonardo is used by more than 1,200 hotels across Italy and supported by GestioneAlbergo's customer support teams in Florence, Treviso, Mantua and Reggio Emilia. Through Leonardo, hoteliers have the ability to manage their entire hotel operation, from reservations to check-ins, check-outs and guest expenditures.With integrations to almost 250 PMSs worldwide, SiteMinder integrates with more PMSs than any other hotel technology platform. The integrations allow PMS hotel users to sell their properties through the hundreds of distribution channels also connected to SiteMinder's platform - including online travel agencies, traditional tour operators and wholesalers - as well as connect the booking engine used on their own hotel website, to grow direct bookings.Simona Melone, Country Manager - Italy at SiteMinder, says, "Italy is a highly-fragmented market and cloud-based technology remains fairly new to many hotels. In GestioneAlbergo, we are pleased to partner with one of the country's homegrown and respected hotel technology innovators, and provide local hotel businesses with the opportunity to benefit from a single and centralised technological solution that gives time back in their day."International arrivals in Italy are expected grow by up to four percent this August.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Gestionealbergo SrlGestioneAlbergo Srl was born from the integration of four companies that operated for decades in the hotel industry. Today the group provides and supports a wide range of software services, all developed in-house and essential for the integrated management of each type of accommodation. For more information, visit www.gestionaleleonardo.it.
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Palacina Berlin puts luxury apartments on the global stage with online booking technology by SiteMinder

SiteMinder 25 July 2018
An increase in online bookings for a boutique hotel offering luxury apartments in central Germany is showing a rising popularity of extended-stay accommodation in Europe and the material benefits of using cloud-based technology. Months after adopting the global hotel industry's leading cloud platform, SiteMinder, Palacina Berlin, which offers a home away from home for travellers inside a 134-year-old residence, today reveals that an improved presence in the market has resulted in a surge in reservations through its hotel website and selected distribution channels.Palacina Berlin features 16 stunning apartments that capture the style and glamour of old world Berlin, and create a feeling of 'home' for guests while offering the comfort and service expected of a luxury hotel."As a provider of luxury apartments, we work with the idea of creating a home away from home. And, in order to showcase our offering to the world, we needed a way to make sure travellers found us and we knew that way was technology," says Raphael Elias, Reservations & Revenue Manager at Palacina Berlin."SiteMinder's distribution and direct booking solutions have allowed us to very easily implement a dynamic pricing strategy into our business. Not only can we now access all the data we need with the click of a button, we can control our hotel business in a much more efficient way. Ultimately, it means we can focus on continually improving our customer service because the technology takes care of everything else."Palacina Berlin is one of a growing number of traditional extended-stay properties located in Europe's top tourist destinations. Its success signifies a trend in recent years of travellers moving away from seeking budget accommodation for their extended trips, and opting to pay more for luxury accommodation that provides the comfort and privacy of their own home.SiteMinder's regional manager for DACH and France, Clemens Fisch, says, "For many years, Palacina Berlin has continually evolved to respond to the ever-changing needs and preferences of travellers the world over. Their offering today of luxury apartments, which are designed to make guests feel literally at home, is proving to be a real driver of their continued success and SiteMinder could not be more delighted to support them in taking their level of hospitality to new heights. We are surely witnessing a change in Germany, where more and more hotels are seeing technology no longer as a threat, but as an ally for business growth, and we're excited to have the trust of properties like Palacina Berlin to be a part of this exciting wave of change."About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Palacina BerlinOriginally constructed in 1884, and rebuilt in 2012, Palacina Berlin is part of The Palacina Collection, a group of family-owned boutique hotels and apartments designed to give guests a feeling of being home away from home. Palacina Berlin is centrally-located close to Potsdamer Platz and features 16 beautifully-furnished apartments capturing the style and glamour of old world Berlin, with carefully thought-out apartments that feel like home while offering all the comforts and amenities one would expect in a luxury hotel. For more information, visit palacina.de.
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Veturis Travel partners with SiteMinder to fuel Europe and Asia growth

SiteMinder 17 July 2018
One of Europe's fast-growing bedbanks, Veturis Travel, has partnered with the global hotel industry's leading cloud platform, SiteMinder, to further cement its presence within the region and Asia. The wholesaler is upping its investment in cloud-based technology as part of a recent transition to dynamic online rates and a strategy to expand its direct contracts with hotels.Veturis Travel today supports more than 180,000 hotels via a business-to-business interface and connectivity with travel agencies and destination management companies in more than 70 countries, including the USA where more than 13,000 hotels are based. From its established presence in markets such as Italy, France and Thailand, as well as its home country of Spain, the bedbank is looking to deepen its penetration within other rising destinations across Europe and Asia."At Veturis Travel, we have a philosophy that's based on the synergy between people and technology. The landscape for wholesalers is changing and key to remaining relevant is specialization and adding value to our partners, to help them compete through distribution. Our partnership with SiteMinder represents a great, strategic evolution of Veturis Travel and an opportunity to explore new possibilities while strengthening what has made our business successful to date," says Irma Mesa, Head of Sales Support at Veturis Travel.In addition to hotels, Veturis Travel has specialized over the years in cruises, transfers, tour packages and other travel products. The London Stock Exchange Group last year ranked Veturis Travel in its list of '1,000 Companies to Inspire Europe'."In a world where digitization has become the order of the day, traditional hotel distribution channels such as wholesalers are facing new challenges and more competition than ever before. It can be easy to believe that the arrival of newer technologies encompassing artificial intelligence, chatbots and virtual reality are leaving other methods of marketing and sales behind. Organizations such as Veturis Travel prove not only the wholesaler sector's continued value, but its resilience and ability to adapt through technological innovation," says Mateus Coelho, Regional Manager for Spain, Portugal and Brazil at SiteMinder.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Veturis TravelVeturis Travel is a wholesale travel agency (B2B) that has experienced growth in recent years. We have a wide selection of more than 180,000 establishments around the world with more than 20,000 agencies that trust us to offer the best quality and price in the tourism services market.Our experience and professionalism have contributed to more and more agencies working with us in large markets such as Belgium, France, Romania, Portugal, Spain, the United States and Russia which rely on our support to offer the best product to their customers.Veturis' high technological capacity offers great potential for agencies, with our own Intranet and XML integration service that have more than 70 suppliers. For more information, visit www.veturis.com.
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Seven Suite and SiteMinder to improve hotel efficiencies in Costa Rica as electronic invoicing becomes law

SiteMinder 28 June 2018
Months after becoming the first Costa Rican property management system (PMS) provider to ensure hotel compliance with the mandatory use of an electronic billing system, Seven Suite has partnered with the global hotel industry's leading cloud platform, SiteMinder, to further operational efficiencies for local hoteliers.The partnership involves the integration of Seven Suite's front desk with SiteMinder's channel manager, which will allow mutual hotel customers to streamline the distribution of their room rates and availabilities online and keep them continuously updated. In addition to reducing manual labour, the integrated setup offers hotels the ability to market themselves through SiteMinder's partner network of more than 350 of the world's top hotel booking channels to attract and reach more travelers online."Our partnership with SiteMinder adds immense value to our hotel customers who can now enhance their distribution strategies with a more efficient and cost-effective setup, and greater visibility on the Internet. We are especially pleased to integrate our technology with a platform that has been designed solely with the hotelier in mind, as that very much aligns with the essence of what we do," says Jorge Bonilla Ramirez, President of Seven Suite.Seven Suite has gained a reputation for innovation as one the first PMS providers in Latin America to connect to the cloud. Their suite of hotel management products includes an inventory control system, point-of-sales, and booking software for tour operators, among a number of other products that have all been developed to help hoteliers manage their properties on the day-to-day. Earlier this year, Seven Suite was first to market with a tool for local hotels to comply with a new law mandating electronic invoices are shared with the Costa Rican Treasury, to improve the transparency of sales made in the country."The capability Seven Suite offers to hotels to manage their entire property, from rooms to guest arrivals and departures - from anywhere in the world, through the cloud - is a capability we at SiteMinder very much value. It is a privilege to support hotels in Costa Rica in collaboration with an esteemed company such as Seven Suite," says Gabriel Garcia da Rosa, Manager - Latin America at SiteMinder.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Seven SuiteThe integration of all areas of the hotel - from reservations, housekeeping, reception, points-of-sale, inventory, fixed assets and schedules with accounting - provides added value to any hotel, by keeping all information up-to-date and enabling better decision-making. With Seven Suite, hotels also comply with the rules of electronic invoicing, so they can continue to do their work without the worry of having to carry out extra processes and with the peace of mind that they can generate an unlimited number of invoices.Additionally, Seven Suite guarantees an excellent after-sales service, seeking to provide hotels with professional support in the shortest possible time and maintain a great relationship with its customers. For more information, visit www.mysevensuite.com.
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SiteMinder solves hotel system connectivity, a feat for all hotel technology providers

SiteMinder 19 June 2018
One of the most notorious barriers to hotel technology innovation has been tackled head on by the global hotel industry's leading cloud platform, SiteMinder, with the launch today of SiteMinder Exchange, a powerfully-simple solution that solves the connectivity problem for hotel property management systems (PMSs) and hotel applications everywhere.Enabling a seamless transfer of hotel data between PMSs and applications, SiteMinder Exchange provides much-needed relief for creators of hotel technology who have long considered connectivity to be the single-most crippling challenge for the industry to date."Arguably more than any other, SiteMinder has grown to understand how costly and time-consuming it can be to build integrations. We know PMSs and applications want to go back to focusing on their core products, not connections, but while we've seen fantastic efforts in the industry to standardize messaging, we've failed to see practical solutions that ease the burden for those providers whose days remain consumed building point-to-point connections to each other," says SiteMinder's managing director and founder, Mike Ford."SiteMinder Exchange is about enabling those players to effortlessly integrate, and to build only once to access a multitude of partner systems. By breaking down these integration barriers, we are all one step closer to achieving our shared vision, which is helping hoteliers to access the integrated setup and rich guest insights they need to make their hotel business successful."Running in parallel with the Software-as-a-Service (SaaS) business model that saw SiteMinder disrupt the market in 2006, SiteMinder Exchange is founded on a paradigm of Data-as-a-Service (DaaS) - or, data on demand. Hotel applications pay no upfront cost to be integrated; instead, they subscribe to a low monthly fee for each hotel property that chooses to have that application connected to their PMS. The solution is free for PMSs and hotels.Hospitality marketing cloud leader Cendyn is among SiteMinder Exchange's early adopters. Speaking on the benefits for hotel users of Cendyn's application, president and founder Charles Deyo says they come down to savings in cost and time, personalization and speed-to-market."SiteMinder Exchange has improved the timeframe to source, verify and import hotel data for CRM applications like ours. This, in turn, is allowing hoteliers to implement their CRM and marketing more quickly and accurately. Cendyn has a history of innovation and SiteMinder Exchange is a great partner to develop future solutions that don't exist yet."About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.
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Leading Portuguese tour operator Top Atlantico DMC embraces dynamic online rates

SiteMinder 14 June 2018
One of Portugal's largest travel and leisure companies, Top Atlantico DMC, part of Springwater Tourism Group, has made the transition to dynamic online rates thanks to a partnership with the global hotel industry's leading cloud platform, SiteMinder. The long-established tour operator has integrated SiteMinder's hotel distribution solution with its booking engine to offer travellers the latest accommodation rates and availabilities for the first time.The move is a significant break from annual contracted FIT rates and fixed pre-packaged deals, which the company says are now used only for more niche markets and products."Today's travel consumers lead busy lives that demand fast responses; they no longer want to wait on availability and prices. They want an experience that fulfils all the dreams they had for travelling - one that considers their individual preferences and budget - and through the dynamic, tailor-made packages we have available using SiteMinder's technology, they can now seek out that experience. SiteMinder has taken our business into a new and important era," says Top Atlantico DMC's commercial manager, Bruno Canhoto.Since 1979, Top Atlantico DMC has operated in all travel segments across Portugal, including FITs and groups, religious tourism, MICE and sports travel. From its five offices across the country, the company provides a full range of services, from tours, transfers and car rentals, to accommodation at one of its 850 contracted hotel partners, including Pestana Hotel Group.Mateus Coelho, Regional Manager - Iberia and Brazil at SiteMinder, says, "We are very pleased to support such a respected and trusted travel company as Top Atlantico DMC. Top Atlantico DMC's transition to dynamic online rates is recognition of an industry that is fast moving to digital, and ever-growing consumer expectations that are forcing hospitality and travel providers, in Portugal and around the world, to re-evaluate how they can stay relevant and compete for today's traveller."About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About Top Atlantico DMCTop Atlantico DMC, part of Springwater Tourism Group, is a leading operator in Portugal in all segments of incoming tourism. With almost 40 years of experience and with a team of dedicated, creative and multilingual professionals, we are able to provide a full range of personalised services to our partners and their clients, everywhere in Portugal.Our regional offices are located in the most important touristic areas of the country. Taking advantage of local knowledge, we make every effort to exceed the expectations and ensure complete customer satisfaction. For more information, visit www.topatlanticodmc.com.
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eDream Hotels strengthens offering to hotels, launches connectivity with SiteMinder

SiteMinder 22 May 2018
eDream Hotels today announces an integration partnership with the global hotel industry's leading cloud platform, SiteMinder, to enable hotels to more seamlessly attract and book guests online. Under the new partnership, hotels using both the eDream BOOKING engine and SiteMinder's distribution technology can manage their availability and rates in real-time between their hotel management system and their Brand.com website.The integration makes it easy for hotels to manage their online sales from one place and to significantly reduce overbookings, thereby giving hoteliers time back in their day to focus on guests.Among those hotels is Neiburgs Hotel in Riga, Latvia. Revenue manager Dzintars Prieditis says, "I am very happy to manage my eDream BOOKING engine from SiteMinder. As I need to change my room rates quite often, the integration has saved me a lot of time."The eDream BOOKING engine is a leading hotel website booking engine within the Baltics that offers unique functionalities such as flexible design, personal service, regional languages, book direct tools and regional online payment integrations."eDream Hotels is pleased to announce its new cooperation with SiteMinder. We have many hotel customers in the Baltic states and Nordic countries who use the eDream Hotels BOOKING engine and, now, we are able to offer an even better product for them," says one of eDream Hotels' founders and board members, Helina Viik."We are dedicated to working with local independent hotels to help maximise their online revenue and build their direct customer relationships. SiteMinder is a true leader in our industry and we look forward to working together to provide effective solutions for hotels."SiteMinder has more than 30,000 hotel customers globally, from small, independent hotel properties to the largest hotel brands and chains. Forty percent of the company's hotel customers are based in Europe.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About eDream HotelseDream Hotels has a full range of products and services for successful hotel online sales - including a hotel website BOOKING engine, hotel web design, and online marketing activities as well as revenue management training programs for hotels. The eDream BOOKING engine is a leading hotel website booking engine offering unique functionalities such as flexible design, personal service, regional languages, book direct tools and regional online payment integrations. For more information, visit www.edreamhotels.com.
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Hostelling International looks to win more guests directly with SiteMinder

SiteMinder 16 May 2018
The worldwide network of not-for-profit youth hostel associations, Hostelling International, has partnered with the global hotel industry's leading cloud platform, SiteMinder, in a bid to bolster the online presence of its almost-4,000 hostel members and attract more direct bookings from guests. The network has integrated its online booking engine with SiteMinder's platform to automate the flow of information between each hostel member's website and property management system - a capability which is already driving a surge of direct reservations for member properties and freeing up time for staff.Among the early adopters of the integration is Eurohostel in Helsinki, Finland, which has saved over an hour each day manually revising its pricing and availability online."The integration with SiteMinder has allowed us to update our room rates and availability in real-time, directly from our property management system, so they are always current. And, since reservations are automatically delivered back into our system, there are no mistakes in the booking information - each booking is exactly how it was provided by the guest," says Marko Repo, Hostel Manager at Eurohostel.Luke Tarplett, Hostel Manager at the 100-year-old YHA Christchurch in New Zealand, echoes Mr Repo's sentiments on the integrations benefits to guests. Says Mr Tarplett, "Using SiteMinder allows us to offer greater choice to guests using the HIHostels.com website. In the first two months, we saw an increase in bookings, and ultimately the stable and efficient connection continues to offer an easier process for our front desk team."Hostelling International spans hostels in more than 80 countries and is one of the world's largest international membership organizations. Today's announcement forms part of a group-wide strategy to diversify the online distribution strategies of member hostels, with bookings from both third-party channels and their direct hostel website.SiteMinder's global SVP of partnerships, Dai Williams, says, "We are pleased to support Hostelling International, an organization that so deeply understands the needs and preferences of the modern traveler, for the true benefit of its hostel members. If the early results prove anything, it is the material value of direct bookings - and, indeed, of automation - in a world that otherwise moves incredibly fast and demands a lot from every accommodation provider."About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.About Hostelling InternationalHostelling International (HI) is a worldwide network of not-for-profit youth hostel associations, including YHA, Stayokay and DJH which collectively span hostels in more than 80 countries. Established in 1932, HI is one of the world's largest international membership organisations, with more than 3.7 million members, and offers many benefits in addition to staying in HI hostels.For more information, visit www.hihostels.com.
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Head of France at SiteMinder alerts hotels: 'direct bookings are slowing'

SiteMinder 15 May 2018
The head of France at SiteMinder, the global hotel industry's leading cloud platform, is alerting the country's hotels to a slowing growth rate of direct online bookings. Clemens Fisch, a travel industry expert who has led SiteMinder's French and DACH regions since 2017, says the deceleration exposes French hotels to a future of distant relationships with their guests and guest experiences that are lacking in personalisation.Mr Fisch's statements come ahead of a new SiteMinder report being released this month on the latest opportunities and challenges facing France's hotels. According to the report, titled State of the Nation 2018: How big is the opportunity for hotel bookings in France?, the contribution of direct bookings to France's online hotel sales has risen only 2.6 percent since 2012 and the growth rate will slow further to 2.1 percent over the next five years, with third-party booking sites forecast to constitute 71.5 percent of the country's online hotel sales by 2022."It is ironic that direct bookings are slowing in one of the first markets to make sure rate parity was a non-issue for local hotels. I believe it's time France's hotels assess the balance of their distribution strategies, and capitalise on the continued rise of tourism entering the country by taking more ownership of their supply. While hoteliers are incredibly time-poor, they can take small steps - examine the state of their hotel website, for example, or the conversion rates of their online booking engine - and look to technology as a key enabler," says Mr Fisch.Clemens Fisch has more than a decade's experience working within Europe's dynamic hospitality and travel industry, having begun as a tour guide before leading tour operator EF Cultural Tours as an area manager in Switzerland. From there, he served at travel agency PDM Touristik, initially as a delegation manager before being promoted to deputy head of sales. Prior to joining SiteMinder, he was a senior account manager at Booking.com where he discovered the real challenges of hoteliers behind the front desk.As the regional manager of France at SiteMinder, Mr Fisch leads a team that has secured deals with Paris' largest hotel chain, Machefert Hotels Collection; the famous Hotel du Louvre; and Hotel Barriere Le Gray d'Albion Cannes. France is one of SiteMinder's fastest-growing markets, having grown its local customer base more than ten percent in the past six months and local customer reservations more than thirty percent since January.Today's announcement precedes the Food Hotel Tech conference in Paris, where SiteMinder is exhibiting for the first time.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.
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SiteMinder lands its 30,000th customer in River Palace Hotel

SiteMinder 28 March 2018
The global hotel industry's leading cloud platform, SiteMinder, has signed its 30,000th hotel customer as a show of the worldwide demand for integrated hotel guest acquisition technology. SiteMinder has secured River Palace Hotel in Italy to achieve its most recent milestone and continue its strong trajectory in the dynamic European region where forty percent of its hotel customers today are based.According to the director of River Palace Hotel, Paolo Rivolo, what the property needed was flexibility in the setup of its management systems and more autonomy for guests."Technology is imperative for a hotel like ours, where the pricing strategy is quite complex and dynamic, and so we needed a flexible, autonomous and easy-to-use solution that our hotel staff could adopt quickly. It is essential we place revenue management at the core of our distribution strategy, and, with SiteMinder, we have been able to empower our hotel staff to achieve exactly this. We can now better understand supply and demand, and optimize our strategy for greater performance," says Mr Rivolo.With 72 deluxe rooms and a central location in Rome, River Palace Hotel's success has been founded on offering a unique and personalised service that includes booking tours and expert advice on local activities. Travelers who come to the property seek a high quality service and are willing to invest more in return for a memorable stay.Since first disrupting the market in 2006 by pioneering channel management for a flat, monthly fee, SiteMinder has quickly evolved into a holistic offering for hotels to acquire guests through integrated direct booking capability, broad distribution and real-time pricing intelligence. An ever-growing dominant force within the hotel technology space, SiteMinder has led the industry in the development of third-party connectivity, with a network of more than 600 partners that include hotel marketing channels, hotel management systems, central reservation systems and revenue management systems to streamline and simplify data for all hotels.The past year has seen SiteMinder rank among The Silicon Review's list of the '50 Best Companies to Watch'; secure deals with Italy and Portugal's largest hotel groups, Atahotels and Pestana Hotel Group; and develop groundbreaking partnerships with Airbnb and BridgeStreet Global Hospitality."Hoteliers today are faced with more competition and greater demands from consumers than ever before. Thanks to our solutions, accommodation providers the world over can manage their properties more efficiently and offer guests the more personalized hospitality they excel at," says Mike Ford, founder and managing director at SiteMinder."We congratulate River Palace Hotel for recognizing the opportunity to streamline operational processes, increase revenues and strengthen its position in the market. We are thrilled to be a part of their story and the stories of all our 30,000 hotel customers as they navigate through the increasing complexities of a digitally-led and consumer-led world."About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 30,000 hotel customers and 600 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.About River Palace HotelThanks to its central and peaceful location and to its attentive and impeccable service, the River Palace Hotel is the ideal place to spend a pleasant stay in the Eternal City.The 72 rooms have a unique style, classic and refined design, and offer guests every comfort: satin silk sheets, air conditioning, LCD satellite TV, free Wifi, minibar, evening turndown service, safe all together with a very nice breakfast buffet included in the price.For more information, visit www.riverpalacehotel.it.
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Boulevard Hoteis launches new hotel websites, grows online bookings almost 40% with SiteMinder

SiteMinder 21 March 2018
Online bookings are on the up for a hotel group located in one of Brazil's largest cities, only months after launching new hotel websites powered by the global hotel industry's leading cloud platform, SiteMinder. Boulevard Hoteis, which caters for both leisure and corporate travelers in the stunning metropolis of Belo Horizonte, Brazil, reports online bookings have grown 38 percent and the group is showcasing the best it has to offer for the first time.Boulevard Hoteis has three properties - Boulevard Park, Boulevard Plaza and Boulevard Express - which employ SiteMinder's integrated direct booking solutions to attract and convert guests on each of their hotel websites."We knew launching new websites would be an important step to enhance the image of our hotel brand, but we weren't sure what the results would be. However, the numbers speak for themselves. In addition to having beautiful websites that we, ourselves, created - and, now, also maintain ourselves - our guests enjoy a simple, elegant and personal booking experience. The direct bookings are so valuable, because of course they don't come with commissions or transactional costs, and we are able to own the guest relationship throughout the entire process," says Boulevard Hoteis' general manager, Flavio Lemos.Boulevard Hoteis offers more than 200 rooms and 14 event spaces which are enjoying greater visibility online, thanks to the search engine optimization (SEO) capability built into SiteMinder's hotel website creator. The group is one of several deals won by SiteMinder in Latin America, where its smart and simple solutions are supporting hotel businesses across the region to compete for guests internationally."Travelers today have so many options. They can book their preferred accommodation through an online travel agency, a travel agent, a hotel's direct website - the list is endless - or choose another hotel entirely. It comes down, largely, to the experience hotels are able to offer and therein lies the importance of having an attractive and high-performing website. We are delighted to support hotels such as Boulevard Hoteis to showcase all they have to offer, to travelers the world over, and to provide those travelers the ability to book a room without ever leaving the hotel website," says Mateus Coelho, Regional Manager of Brazil, Spain and Portugal at SiteMinder.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.About Boulevard HoteisOffering more than 200 attractive rooms and 14 event spaces, Boulevard Hoteis properties are designed to meet the most diverse needs and to make every trip and event a success. All rooms are equipped with free Wifi, air conditioning, a mini-bar, DDR telephone and cable TV, and come with breakfast.For more information, visit www.boulevardhoteis.com.br.
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Market-leading contribution to hotel revenue earns SiteMinder a gold Top hotel Star Award

SiteMinder 14 March 2018
The value of revenue growth to an industry rife with increasing competition has this week been recognized at the 2018 Top hotel Star Awards held in Hamburg, Germany. The esteemed program presented one of its highest honors - the Gold Award for the category of 'Hotel Sales Promotion' - to the global hotel industry's leading cloud platform, SiteMinder, for the material impact felt by hotel users of its holistic suite of guest acquisition solutions.Responsible for generating 72.6 million hotel bookings and over $21.7 billion in hotel revenue in 2017, SiteMinder's solutions include the hotel industry's most widely-adopted channel manager, a hotel website creator and direct booking engine, real-time pricing intelligence, and a connection to the worldwide network of travel agents. The Gold Award marks the company's fourth consecutive Top hotel Star Award win, as voted by the editors and readers of Germany's most widely-circulated trade publication, Top hotel.Speaking on the goal of the awards program, Top hotel editor Thomas Karsch says, "When hotel residents review a stay in a hotel, they first think of friendliness and readiness to provide service ... facilities and equipment are frequently unnoticed or presumed."The past year has seen SiteMinder's hotel customer base grow to more than 28,000 globally, supported by deals with a number of renowned hotel chains - including Imlauer Hotels, Barcelo Hotels & Resorts, Pestana Hotel Group and TFE Hotels - that have presence in Germany and the broader DACH region. Local independent hotels have also benefited from using SiteMinder's platform, such as Hotel & Gasthof zum Hirsch, a 128-year-old boutique property which enhanced its presence online to grow direct bookings by more than 18 percent and lower bounce rates on its hotel website.SiteMinder's regional manager - DACH, Clemens Fisch, who accepted the award Sunday, says, "It is humbling for SiteMinder to be recognized in such an established, innovative hotel industry as Germany's. This win is testament to the immeasurable role of technology in driving the acquisition of guests for hotels, effectively and affordably, and we are delighted to provide this role for hoteliers in Germany and around the world."The annual Top hotel Star Award program recognizes suppliers from 14 other categories, including hotel design, food & beverage, and service. Around 100 suppliers were nominated this year to attract more than 4,300 votes in total.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.
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Imlauer Hotels welcomes a new world of guests with SiteMinder

SiteMinder 6 March 2018
As the world's largest tourism trade fair, ITB Berlin, commences this week, Austria's Imlauer Hotels announces it has appointed the global hotel industry's leading cloud platform, SiteMinder, to provide the technology it needs to broaden its visibility to guests online. Imlauer Hotels consists of four, four-star properties located in Salzburg and Vienna, which ranked among Europe's top 10 destinations in 2017 as measured by international arrivals.Using SiteMinder's technology, Imlauer Hotels can now market and sell its rooms on 350 of the world's top hotel booking channels. The increased reach gives the hotel group the opportunity to boost reservations and revenue, and attract larger segments of both the corporate and leisure markets it caters for."SiteMinder has helped to create and enhance our presence in many markets. Without their technology, filling and managing 300 rooms becomes far more complex and time-consuming, and we lower our chances of getting in front of the guests we know are searching for the local charm and Austrian hospitality that our properties offer," says Imlauer Hotels' assistant general manager, Daniel Zwieb."Austria offers so much to the millions of tourists that visit the country each year, and we couldn't be more pleased to support Imlauer Hotels in opening their doors more widely to this audience," says Clemens Fisch, Regional Manager - DACH at SiteMinder.To see SiteMinder at ITB Berlin, visit www.siteminder.com/events.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.About Imlauer HotelsConsisting of four hotels in Salzburg and in Vienna, Imlauer Hotels is characterised by its Austrian hospitality, pleasant ambience and top service. The company was founded in 1999 by Georg Imlauer, who began as the restaurant manager and, later, a tenant of StieglBrau, which is today Hotel Imlauer & Brau. Imlauer Hotels places focus on people and the environment, having certified in 2015 with the Austrian Ecolabel as recognition of its contribution to sustainable tourism.For more information, visit imlauer.com.
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Essential Tools provides market-leading technology to Portuguese hotels through SiteMinder partnership

SiteMinder 22 February 2018
Hotel clients of Portugal's Essential Tools have gained access to best-in-class distribution and direct booking technology, thanks to the renowned consultancy firm's partnership with SiteMinder, the global hotel industry's leading cloud platform.The deal - which comes one week ahead of Portugal's main tourism exhibition, BTL, in Lisbon - will see SiteMinder's solutions adopted by the majority of Essential Tools' client portfolio of 25 hotels across the country, including OPO Hotel Porto Aeroporto, Sea Porto Hotel and Grande Hotel de Luso.Essential Tools' CEO, Luis Ferreira, says, "Using SiteMinder's booking engine and channel management solutions, our hotel clients can open their doors to Portugal's many tourists who wouldn't otherwise be aware of their hotels' existence or have a way to book with them directly online. We are very pleased to provide these capabilities alongside SiteMinder, which has earned its place over the years as one of the most sought-after technology providers in Portugal's hotel market."For 10 years, Essential Tools has supported hotel businesses to capitalise on Portugal's burgeoning tourism sector through integrated tourist advisory services, destination marketing and eCommerce solutions.It is estimated more than 21 million tourists visited Portugal in 2017 to mark 10 percent growth from the previous year. According to the Hotel Industry Association of Portugal, 2017 will likely form the third consecutive year both demand and prices paid have grown for local hotels."We congratulate Essential Tools for recognising that technology is an enabler of a sustainable hospitality and travel industry, and an instigator of positive change. We are very proud to work alongside the team in offering the technological solutions their hotel clients need to compete into the future, and being a part of that change," says Mateus Coelho, Regional Manager - Portugal, Spain and Brazil at SiteMinder.Appointments with SiteMinder at BTL can be made here.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.About Essential ToolsEssential Tools - Tecnologias de Informacao, Lda. has been in the market since 2008 and, over the last few years, has developed a continuous and stable path through sustained growth, which allows them to address the new challenges with optimism and the necessary serenity, maintaining the level of quality of their services using best practices and a sense of responsibility.The success in the practical development of the solutions they present, combined with a team of professionals with superior training and experience in the areas of tourism and hospitality, marketing, design and Web design, allows them to respond and provide the necessary support to those who need help in their tourism projects and hoteliers.For more information, visit essential-tools.pt.
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Airbnb Launches Global Hotel Technology Partnership to Support Boutique Hotels, Bed and Breakfasts

SiteMinder 8 February 2018
Airbnb today launched its first global hotel technology partnership with SiteMinder, the leading cloud platform for hotels to attract and book guests across the globe. Under the new partnership, traditional hospitality businesses that use SiteMinder and meet Airbnb's hospitality standards can quickly and seamlessly list rooms on the platform. The new technology developed jointly by the two companies will now make it possible for hotels to connect booking information to their existing management system in real-time."Small hotels and B&Bs have long used Airbnb and now we're building new tools and partnerships to help these local businesses thrive," said Cameron Houser, Airbnb's Program Manager for Hotels. "We are dedicated to working with small hospitality businesses that excel at offering the best guest experiences and living our mission of belonging and we couldn't ask for a better partner than SiteMinder. SiteMinder is the industry leader and we look forward to continuing to work together to support boutique hotels and bed and breakfasts around the world.""In an increasingly-complex and competitive world, SiteMinder's partnership with Airbnb offers a new opportunity for boutique hotels and bed and breakfasts to engage the growing number of travelers who seek exceptional hospitality and an authentic local experience," said Mike Ford, Managing Director and Founder of SiteMinder. "We are delighted to provide an innovative technology solution that now makes it easy for these small accommodation providers to reach the millions of customers who use Airbnb everyday, and get time back to provide memorable experiences for guests."SiteMinder's more than 28,000 clients include leading boutique hotels, hotel ownership groups, and many other hospitality providers globally. Guests can expect the locally-influenced and unique accommodations they expect when booking an Airbnb listing.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. The company serves hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents. For more information, visit www.siteminder.com.About AirbnbFounded in 2008, Airbnb's mission is to create a world where people can belong when they travel by being connected to local cultures and having unique travel experiences. Its community marketplace provides access to millions of unique accommodations from apartments and villas to castles and treehouses in more than 65,000 cities and 191 countries.With Experiences, Airbnb offers unprecedented access to local communities and interests, while Places lets people discover the hidden gems of a city as recommended by the people that live there. Airbnb is people powered and the easiest way to earn a little extra income from extra space in a home or from sharing passions, interests and cities.
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SiteMinder unveils the top 15 revenue-generating hotel booking channels of 2017 [Infographic]

SiteMinder 6 February 2018
The global hotel industry's leading cloud platform, SiteMinder, today reveals the 15 booking channels that generated the greatest revenue for hotels in key tourism destinations in 2017. The lists are based on the 72 million hotel reservations that passed through SiteMinder's channel management solution during the year to produce US$21.53 billion in gross revenue for the company's 28,000 hotel customers.Reaffirming the value of having a diversified hotel distribution strategy, the lists of the top-performing booking channels once again feature a range of both B2B and household consumer channels - from OTAs to hotel websites, wholesalers and global distribution systems."These lists are testament to the incredible, material impact that a broad distribution strategy, which caters to a diverse business mix from various feeder markets, can have on a hotel's bottom line," says SiteMinder's managing director, Mike Ford."They also prove the enormous - and growing - value of direct and corporate bookings, with hotel websites and global distribution systems featuring in almost every list this year. Additionally, we see that hotels continue to look to the wholesaler sector as an important provider of guests, with a number of the world's leading bed banks featuring in every list globally."Within their respective tourism destinations, the top 15 booking channels combined to contribute 87 percent of all hotel revenue that passed through SiteMinder's channel manager in 2017, proving their effectiveness in attracting, reaching and converting today's consumer.The top 15 revenue-generating hotel booking channels of 2017 were:About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.
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Latin American hospitality school partners with SiteMinder to support the careers of future hoteliers

SiteMinder 25 January 2018
Tourism and hospitality students of Duoc UC in Chile now have the opportunity to learn about technology that can support their future careers running a hotel, thanks to the college's partnership with the global hotel industry's leading cloud platform, SiteMinder.As part of their education, the group of third-year students recently learnt from SiteMinder about the various technologies available to run a hotel business more efficiently - and Duoc UC's professor says the course is likely to run again later this year."Working with SiteMinder has helped us to better understand not only the importance of technology for the hotel sector, but also the need for companies like SiteMinder, which are willing to teach and collaborate with future hoteliers. The world of hotel management, bookings and distribution is becoming increasingly complex and it is our responsibility to ensure that our students receive the best and most practical education to help them prepare for the future. The initiative has been a resounding success and it is something we would like to repeat as part of the 2018 curriculum," says Professor Miguel Weinstein at Duoc UC.According to Professor Weinstein, a key learning for the students was the positive impact technology can have in 'globalizing' a hotel and how it can contribute to attracting the multitude of tourists that travel the world.SiteMinder's director - LATAM, Rubi Perez, says, "There are endless ways to innovate, to change things, to revolutionize any concept or industry. At SiteMinder, we want to be part of the technological disruption that we see taking place in Chile, and spend time with those who will be running the country's - and, likely, the South American region's - hotels in the not-too-distant future. We are proud to have partnered with Duoc DC to provide the college's students with the knowledge they need of tools to help succeed and be competitive in their careers."SiteMinder has established a solid footprint in Chile since formally entering the market in 2017. Last May, SiteMinder announced it had secured RQ Grupo Hotelero - a leading provider of apartments and suites in the main financial districts of Santiago - as its 26,000th hotel customer, and the company has since partnered with the Latin American region's largest online travel agencies, including Despegar, Best Day and PriceTravel.About SiteMinderAs the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.SiteMinder's products include The Channel Manager, the industry's leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, the real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world's major global distribution systems. With more than 28,000 hotel customers and 550 of the industry's top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.For more information, visit www.siteminder.com.About Duoc UCDuoc UC is a non-profit private college in Chile, founded fifty years ago to provide free education to students from lower socio-economic backgrounds. As a professional institute, the college aims to go beyond providing students with technical skills and abilities. Its mission is to train students professionally, so they can be successful in the workplace and committed to the development of society. Duoc UC today has 17 campuses for almost 100,000 students.For more information, visit www.duoc.cl.

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