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Eleven Delivers Smart Wi-Fi Management to Over a Half Million Hotel Guest Rooms Worldwide

Eleven 13 June 2018
Eleven, the pioneer in cloud-based guest Wi-Fi management software, enables hoteliers around the globe to deliver seamless connectivity that guests love. Their unprecedented growth in recent months is a testament to the value the hospitality industry places on improving guest connectivity."Wi-Fi continues to be a top priority for many hotel guests, who expect fast, automatic connectivity just like they get at home," said Eleven CEO, Peri Pierone. "The reality is, hotel networks are complex and many brands struggle to deliver a seamless, homelike Wi-Fi experience across all properties. That's where ElevenOS comes in."ElevenOS makes enterprise Wi-Fi management simpler, smarter and more secure. The cloud-based platform enables a consistent experience across the brand, despite disparate hardware and providers at the property level. Today more than 700,000 guest rooms rely on ElevenOS to keep travelers connected for business, leisure and everything in between."ElevenOS helps us deliver the Wi-Fi experience our customers expect. The login process is guest-friendly, back-end administration can be done at the brand or property level and the front desk staff doesn't have to spend time troubleshooting. It just works," commented Jack Gaido, Blueport, Inc. CMO, an Eleven partner.With ElevenOS, hoteliers can deliver a superior guest experience across multiple locations, systems, and devices. With numerous hardware and software integrations and 40+ global partners, Eleven's growing ecosystem ensures hotels of all sizes can improve their guest Wi-Fi experience without the need to replace backend infrastructure.Recent integrations with ANTLabs, Mikrotik, and Cendyn highlight Eleven's ongoing commitment to serving a broad array of technology environments. Recent platform innovations include Personal Area Networks (PAN) and Wi-Fi CERTIFIED Passpoint, the gold standard in automatic secure authentication.Passpoint, also known as Hotspot 2.0, enables a fully-encrypted connection that provides loyalty guests with instant lifetime Internet access across all properties in a brand. The ElevenOS Passpoint solution takes the friction out of the Wi-Fi experience with dynamic download options via email, captive portal, and more. Granting Passpoint profiles to guests is a unique incentive for travelers to join a brand's loyalty program or download a mobile app. "We believe Passpoint is a key component to Wi-Fi strategy going forward," said Pierone. "We are currently rolling out the technology globally to thousands of hotel properties."A relatively new feature within ElevenOS, PAN automatically connects guests to a private VLAN dedicated to the hotel room. Once connected, guests can easily and securely stream content from their smartphone, tablet, or laptop to the in-room TV. This technology also readies hotels for the smart-room of the future, which will feature myriad IoT devices, from thermostats and lights to virtual personal assistants, like Amazon's Alexa. "Eleven plans to remain in the forefront of the smart hotel evolution with our PAN technology," Pierone stated.As the hospitality technology landscape continues to evolve, the number of connected devices and people will inevitably grow. Today, ElevenOS provisions more than 40 million authentications every month--that's 40+ million times people are able to stay connected to family, work and beyond.ABOUT ELEVENEleven pioneered cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can leverage their Wi-Fi network to identify and engage guests to drive brand loyalty. An open platform, ElevenOS works with leading network hardware and service providers without the need for proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information visit www.elevensoftware.com.PRESS CONTACTBridget WerbaThe Fusion Partnersbwerba@thefusionpartners.com
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Provenance Hotels Partners with Eleven and Blueport to Deploy Personal Area Networks for Seamless Casting in the Guestroom

Eleven 12 March 2018
Provenance Hotels announced today its partnership with Eleven Software and Blueport Inc., both leading hospitality technology providers, to enable seamless casting from guests' mobile devices to in-room TVs at its award-winning Hotel deLuxe in Portland, Ore. The solution brings together secure personal area networks (PANs) from Eleven and Blueport's deployment of X2 cutting-edge casting capabilities to create an at-home experience in the guestroom."At Provenance Hotels, we are focused on creating guest experiences that are unique and personalized," said Klaudio Simic, vice president of operations for Provenance Hotels. "By leveraging Blueport's network design expertise and the ElevenOS central authentication platform, our guests can now easily stream and cast their favorite shows and content for a customized stay."Seamless CastingDesigned with an open architecture, X2 eliminates the cumbersome steps of downloading apps, manually pairing devices, and managing extra mechanisms imposed by other hospitality casting solutions. With X2, guests simply log onto the hotel Wi-Fi, and ElevenOS automatically connects the guest's device to the in-room PAN. This at-home experience drives loyalty by providing guests with effortless casting."The X2 solution enables network discovery proxying and filtering," said Ed Neipris, president of Blueport. "When paired with Eleven's PAN, hotels are empowered with differentiating technology that was once costly or impossible to implement.""Provenance Hotels has an unwavering desire to satisfy guests and create an unforgettable hotel experience," said Peri Pierone, Eleven CEO. "Eleven and Blueport have partnered for more than 15 years to deliver relevant technology for today's travelers, and we're pleased to leverage our combined solution at the Hotel deLuxe."As the bring-your-own-content (BYOC) trend continues to grow, giving guests an easy and secure way to binge watch their favorite shows while on the road is a true differentiator.About Provenance HotelsFounded in 1985 and headquartered in Portland, Ore., Provenance Hotels specializes in financing, developing and operating award-winning independent hotels with distinct and deeply integrated art stories. The portfolio includes Hotel deLuxe, Hotel Lucia, Sentinel, Dossier and the Heathman Hotel in Portland, Ore., Hotel Max and Hotel Theodore in Seattle, Hotel Murano in Tacoma, Wash., the Old No. 77 Hotel & Chandlery in New Orleans, and Hotel Preston in Nashville. Provenance Hotels will open Lora in Stillwater, Minn. and Woodlark in Portland in 2018. The company can be found online at www.provenancehotels.com.About Blueport Inc.Founded in 2003, Blueport provides hospitality-focused technology that reduces costs while delivering the power of engagement to connect, entertain and safeguard hotel guests. Solutions include in-room casting, premise wiring, guest networking, telephone and sound systems, in-room entertainment, interior/exterior surveillance, and more. These custom-designed solutions are engineered to strict industry standards and implement best-in-class equipment to ensure reliability and performance. Blueport's domestic-based network operation centers provide 24/7 multi-lingual support for both hotels and their guests. Visit www.LoveYourNetwork.com to learn more.About Eleven Software Inc.Eleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information visit www.elevensoftware.com.
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Eleven Launches Guest Wi-Fi Management Purpose-Built for Multifamily

Eleven 26 October 2017
Eleven, the pioneer in cloud-based guest Wi-Fi management software, introduces the ElevenOS Guest Wi-Fi Platform for Multifamily, which makes it easy for property managers to onboard residents, manage Wi-Fi performance, and create secure personal area networks for each unit and across shared common areas.Centralized Wi-Fi Management ElevenOS Site Manager provides a centralized dashboard to access all of the features needed to optimize Wi-Fi at a single property or across all properties in a portfolio. Non-technical property managers can quickly onboard new residents, create engaging portals from branded templates, message residents, add or modify Internet plans and optimize Wi-Fi performance from a single, easy to use web interface. Designed to work with a broad array of network hardware, ElevenOS integrates with the property's existing infrastructure so that no additional hardware is required.Simplified Resident OnboardingElevenOS removes the hassle of resident onboarding by providing residents a simple tool to activate their Wi-Fi accounts and connect instantly after one-time authentication. Property staff can also add individual residents or bulk upload new residents to Wi-Fi and automatically reset the network when residents move out.Dedicated Personal Area Networks for Each UnitResidents connect automatically to Wi-Fi each time they arrive at home and are dynamically assigned to a personal area network (PAN) dedicated to their unit that allows them to share files, print wirelessly, stream content to their TVs, and connect to smart thermostats without concerns for privacy or security. ElevenOS delivers this capability using enterprise-grade networks to address the security challenges caused when residents bring their own wireless routers.Real-time AnalyticsThe ElevenOS dashboard was designed specifically for multifamily with 360-degree insight into Wi-Fi activity at a single property or across many properties. Comprehensive analytics include the number and types of devices connected, bandwidth allocation across units and common areas, and scheduled activations, de-activations and suspended accounts. Users log into one system to get all of the information they need to manage the Wi-Fi experience in real-time."Eleven continues to build on 15 years of guest Wi-Fi leadership in hospitality and is now delivering innovative solutions designed specifically for Multifamily," said Peri Pierone, CEO of Eleven. "We are pleased to partner with leading network integrators to bring streamlined cloud Wi-Fi management benefiting both residents and property managers."ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software in 2002. ElevenOS central guest Wi-Fi platform enables property managers to centrally manage guest Wi-Fi to provide a consistent experience across devices, properties, and providers with real-time analytics. An open platform, ElevenOS integrates with leading network hardware and is deployed by network integrators worldwide. For more information, visit www.elevenwifi.com.
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Sun Peaks Grand Hotel and Conference Centre Selects Eleven and TELUS to Improve Guest Wi-Fi Experience

Eleven 27 September 2017
Portland, Ore. and Vancouver, B.C. -- Eleven, the cloud-based guest Wi-Fi management leader and TELUS, Canada's fastest growing national telecommunications company announce today that Sun Peaks Grand Hotel & Conference Centre has deployed a solution that leverages the power of the TELUS Pure Fibre network and the simplicity of ElevenOS to optimize the guest Wi-Fi experience everywhere on the property.The IT team at Sun Peaks Grand needed to address multiple connectivity challenges including bandwidth speeds, dropped connections and guest support concerns that were affecting guest ratings and reviews. They planned to upgrade their network for better performance and needed a solution that could integrate with Oracle Hospitality OPERA Cloud PMS to ensure that only hotel guests and conference center attendees could authenticate onto the Wi-Fi network. Sun Peaks Grand selected TELUS and the ElevenOS guest Wi-Fi platform to centrally manage Wi-Fi to ensure guests have an elevated experience across the entire hotel - from guest rooms to public areas to the conference center."As the premier hotel in Sun Peaks, our guests expect Wi-Fi to be fast, reliable, and easy-to-use," said Ian Tabor, IT Manager at Sun Peaks Grand. "TELUS brought fiber to the premises with 100Mbps to each access point for maximum performance and provided exceptional guest support to minimize calls to the front desk or IT department.""ElevenOS provides a central dashboard where front desk managers can easily set up access codes and create portals with real-time analytics that keep them apprised of Wi-Fi performance at the hotel," Mr. Tabor continued. "We are very happy with the solution. Guest complaints have been reduced to virtually zero, the front desk is supported, and our IT team is freed up to focus on other priorities.""Eleven is pleased to partner with TELUS to help Sun Peaks Grand set the standard for what the Wi-Fi experience should be in a premier hotel," said Peri Pierone, CEO of Eleven. "TELUS and Eleven will continue to innovate to deliver industry-leading Wi-Fi solutions to ensure hotel guests experience consistent, homelike Wi-Fi - everywhere they travel," said Zainul Mawji, VP of Marketing Strategy & Execution for Broadband Networks at TELUS.ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information, visit www.elevenwifi.com.ABOUT TELUSTELUS (TSX: T, NYSE: TU) is Canada's fastest-growing national telecommunications company, with $12.6 billion of annual revenue and 12.5 million subscriber connections, including 8.4 million wireless subscribers, 1.6 million high-speed Internet subscribers, 1.4 million residential network access lines and 1.0 million TELUS TV customers. TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment, and video, and is Canada's largest healthcare IT provider.
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Eleven Transforms Wi-Fi Management for Hotel Staff

Eleven 26 September 2017
Portland, Ore. -- Today at HTNG Insight Summit North America, Eleven, the industry's pioneer in cloud-based guest Wi-Fi management software introduces the ElevenOS Site Manager dashboard making it easy for hotel staff to ensure a high performance guest Wi-Fi experience from guest rooms to public spaces to the conference center.Centralized Wi-Fi ManagementElevenOS Site Manager provides a centralized dashboard to access all of the features needed to optimize Wi-Fi at a single property or across all properties in a brand. Non-technical hotel staff can set up portals from branded templates, create access and discount codes, add or modify Internet plans and pricing and manage conference Wi-Fi all from a single, easy to use web interface.Real-time AnalyticsThe ElevenOS dashboard was purpose-built for Hospitality with real-time 360-degree insight into Wi-Fi activity. Comprehensive analytics include the number and types of devices and browsers used, bandwidth usage, service plans, payment methods and revenue reports that can be viewed at property level or across all properties in a brand. Users can log into one system to get all of the information they need to optimize the Wi-Fi experience.Sheraton Springfield Monarch Place Hotel was concerned that spotty Wi-Fi performance was affecting guest ratings, so they sought a solution to upgrade the network and simplify Wi-Fi management. They chose CCI Systems, Inc. a MI-based leader in across-the-network solutions to provide a complete Wi-Fi solution including the ElevenOS guest Wi-Fi platform and high-quality 24/7 guest support."With the ElevenOS Site Manager dashboard, I can analyze critical Wi-Fi data in a central location and make real-time decisions that directly impact our guest satisfaction scores," said Justin Smith, IT manager for Falcon Hotel Corporation. "I'm no longer accessing multiple systems to pull reports and analyze data. The relevant data I use daily including network activity, revenue, number of devices per guest and conference Wi-Fi are wrapped into one, user-friendly dashboard.""Eleven is committed to simplifying Wi-Fi management for both hotel staff and brand-level management," said Peri Pierone, CEO of Eleven. "We are pleased to partner with CCI Systems to deliver ElevenOS streamlined Wi-Fi management solution with and industry-leading customer service to delight guests and our mutual customers."ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information, visit www.elevenwifi.com.ABOUT CCI SYSTEMS, INC.CCI Systems, Inc. is the nation's premier start-to-finish solutions provider of communication network services. With nearly 60 years of experience advising, creating, installing, optimizing, assisting, and solving complex network issues, CCI Systems can deliver flexible, custom solutions for any network platform. For more information visit www.ccisystems.com.MEDIA CONTACTS* Bridget Werba - The Fusion Partners | bwerba@thefusionpartners.com or 602-803-5777* Coleen Carey - VP Marketing, Eleven | ccarey@elevenwifi.com or 503-222-4321
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Eleven and DISH Transform the In-Room Entertainment Experience

Eleven 27 June 2017
Today at HITEC 2017, Eleven, the cloud guest Wi-Fi software leader, and DISH announce an integration and reference architecture that is purpose-built for hospitality to enable guests to seamlessly stream their favorite entertainment content from their devices directly to the big screen TV. The solution brings together DISH's EVOLVE(r) set-back box with ElevenOS guest Wi-Fi software platform to deliver the first truly homelike in-room entertainment experience.With ElevenOS, hotels can create personal area networks (PAN) for each room that only guests in that room can see and access. Upon logging into Wi-Fi, guests' devices are automatically assigned to the PAN for their room and securely connected to DISH's EVOLVE platform. With the click of a button, guests can utilize Chromecast (Trademark of Google, Inc.) built-in to stream content from thousands of entertainment apps privately to the TV in their room. ElevenOS is implemented by hospitality's leading network integrators which makes it possible for hotel brands to deploy a consistent solution across all properties."Hotel room television is notorious for providing guests with a slow and clunky user experience that makes it difficult to find what they want to watch," said Alistair Chatwin, DISH Director of Commercial Services. "We're working with Eleven to transform the in-room entertainment experience by giving guests the ability to seamlessly engage with content from their mobile devices using their room's TV without having to download apps or enter credentials.""We've been delivering our PAN solution into the residential market for several years with great success, and we're excited to bring it to hotels. The partnership between Eleven and DISH represents a significant step towards truly personalized in-room entertainment experiences in hospitality," said Andrew Yorra, Chief Strategy Officer from Eleven. "The integrated casting solution from DISH and Eleven makes it easy for hotel guests to view their favorite content on the in-room TV with peace of mind that their devices are securely connected within the privacy of their hotel room."Stop by for a demo at DISH Booth #1927 or at Eleven Booth #307 at HITEC, June 27-29 in Toronto.ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information, visit www.elevenwifi.com.
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Eleven and Cendyn Partner to Reward Hotel Loyalty Members with High Performance Wi-Fi

Eleven 27 June 2017
Eleven, the cloud-based guest Wi-Fi management leader and Cendyn, a cloud-based hospitality software and services company, announced today at HITEC 2017 the availability of an integration between the ElevenOS central authentication platform and Cendyn Hotel CRM Suite that enables hotel brands to reward their loyalty members with free or premium Wi-Fi seamlessly across all of their properties.ElevenOS guest Wi-Fi platform makes it easy for hotel brands to centrally authenticate guests and deliver a frictionless experience across devices, properties and providers. The integration with Cendyn brings together Wi-Fi analytics with unrivalled insights and consolidated guest data to set the stage for hotel brands to deliver increasingly personalized Wi-Fi driven experiences that build guest loyalty."Today's connected traveler expects to have personalized, unique experiences wherever they go and a big part of that is providing a reliable Wi-Fi experience at their destination," said Michael Bennett, SVP Global Marketing and Business Development at Cendyn. "We are pleased to partner with Eleven to ensure that hotel brands' loyalty members are rewarded with high performance Wi-Fi and their hotels are utilizing a state-of-the-art guest intelligence solution that provides real-time insights and personalized communications to all their guests."Loyalty programs provide a framework to nurture guest relationships, offering recognition, perks and options to redeem rewards. Yet today, only 40% of hotel guests belong to a loyalty program (Global Insights, Oracle, "What do Consumers Want from a Loyalty Program?" Feb, 2017). Hotel brands today can offer automatic Wi-Fi connection and free or enhanced Wi-Fi as a compelling incentive to increase new member registrations and reward existing loyalty members each time they travel."The integration between Eleven and Cendyn is strategic for the industry," said Andrew Yorra, Chief Strategy Officer at Eleven. "Virtually every Hotelier is looking for ways to offer more value to its loyalty customers. The partnership between Eleven and Cendyn means brands can offer frictionless high-speed Internet as a benefit of loyalty program membership."To learn more, visit Eleven at booth #307 and Cendyn at booth #511 at HITEC, June 27-29 in Toronto.ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information, visit www.elevenwifi.com.ABOUT CENDYNCendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, guest engagement, group sales, and event management. With offices in Boca Raton, Atlanta, Boston, San Diego, Toronto, Whistler, London and Singapore, Cendyn proudly serves more than 30,000 clients in 143 countries with enterprise spend levels in excess of $1 billion. For more information, visit www.cendyn.com.
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RLHC Selects ElevenOS to Deliver Automatic Wi-Fi Connection to its Hello Rewards Members

Eleven 27 June 2017
Portland, Ore.-- Eleven, the cloud-based guest Wi-Fi management leader was selected as the central Wi-Fi authentication platform provider for RLHC (Red Lion Hotels Corporation). The implementation of ElevenOS means Hello Rewards members log in once with their loyalty membership credentials and receive free, premium Wi-Fi automatically at RLHC properties across the U.S."We are committed to being on the leading edge of technology experiences that reward guest loyalty," said John Edwards, CIO of RLHC. "We selected ElevenOS to go beyond just delivering premium Wi-Fi automatically to our Hello Rewards members. Moving forward we are excited to enable Wi-Fi driven services that create the personalized guest experiences our loyalty members truly demand, and deliver revenue opportunities for our owners."ElevenOS makes it easy for hotel brands to centrally authenticate guests and manage Wi-Fi to deliver a frictionless experience across devices, properties and providers. Eleven worked with RLHC to integrate ElevenOS with Cendyn's Hotel CRM Suite and various property management systems to combine Wi-Fi analytics with critical consumer data to deliver increasingly personalized Wi-Fi driven experiences that build guest loyalty."Eleven is pleased to help RLHC ensure Hello Rewards loyalty members receive an automatic Wi-Fi connection and the highest performance available every time they travel," said Peri Pierone, CEO of Eleven. "We look forward to partnering to deliver next generation Wi-Fi with personalized experiences like in-room content casting, smart room controls and location-based messaging that further strengthen guest loyalty."To learn more, visit Eleven at booth #307 at HITEC, June 27-29 in Toronto.ABOUT RLHCAbout RLHC Red Lion Hotels Corporation, established in 1959, is an international hospitality company primarily engaged in the franchising, management and ownership of upscale, midscale and economy hotels under the Hotel RL, Red Lion Hotels, Red Lion Inn & Suites, GuestHouse, Settle Inn, Vantage Hotels, Americas Best Value Inn, Canadas Best Value Inn, Lexington by Vantage, America's Best Inns and Suites, Country Hearth Inns, Jameson Inns, Signature Inn and 3 Palms Hotels and Resorts brands. The company also owns and operates an entertainment and event ticket distribution business under the brand name TicketsWest. For more information, please visit the company's website at www.rlhco.com.ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information, visit elevenwifi.com.
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Eleven Announces Next Generation Guest Wi-Fi Experience

Eleven 26 June 2017
6/26/17, Portland, Ore.-- Eleven, the industry's pioneer in cloud-based guest Wi-Fi management software, announces new features, usability enhancements, and integrations to the ElevenOS guest Wi-Fi platform. Developing software that fits the needs of the market, Eleven is committed to building a platform that enables the next generation of personalized Wi-Fi experience that build loyalty.Simplify the User Experience with Dashboards and TemplatesHotel staff and brand-level IT administrators get a real-time 360-degree insight into Wi-Fi activity, including connected device types and status, guest usage, and revenue generated with ElevenOS' hospitality-centric dashboard. Wi-Fi usage and revenue reporting can be viewed at the individual property level, across areas of the hotel, including the conference center or across all properties to allow brands to optimize Wi-Fi performance for guest satisfaction.A simplified portal content editor provides templates to allow for consistent brand standards with some flexibility at the property level. Non-technical staff can configure authentication options, set up Internet service plans and pricing and add compelling images, messaging or even advertising to engage guests and drive revenue.Authenticate Once, Connect Automatically to Drive LoyaltyElevenOS offers the widest array of log-in options, including lifetime authentication with the Wi-Fi Alliance Passpointtm HotSpot 2.0 specification to allow guests to log-in once and connect automatically thereafter. ElevenOS' pre-built integration with PMS and CRM systems mean loyalty members can be rewarded with free or premium, automatic Wi-Fi connection every time they arrive at any brand property.Connect Guest Devices to Cast Content to the In-Room TVSeventy-eight percent of guests want to stream their own content when staying at a hotel (eHotelier, 2017). With each guest carrying an average of three devices, the complexity of creating secure, automatic connection to the in-room TV, thermostat and other controls is significant.ElevenOS enables hotel brands to offer a seamless guest journey with dynamic assignment of their devices upon check-in to a Personal Area Network dedicated to their room that only they can see. Upon arrival, guests are automatically connected to the devices in their room, so they can cast their favorite content to the TV. Upon check-out, guest devices are cleared and the in-room devices are prepared for the next guest."This solution, which combines ElevenOS and the casting management appliance from Expectation2, is a game changer," stated Che (Chase) Bliayang, director of information technology for CSM Corporation, management company of the Element in Redmond, Washington. "Our guests have full control to cast from their personal devices without the need to download an app or enter a code. Meanwhile, we're able to limit setting changes to ensure network integrity. This incredibly seamless experience is perfect for today's connected guest."Manage Guests and Back of House Devices with Enterprise Device ManagementMore hotel brands today are going mobile with smartphones and tablets replacing traditional desktop computers. ElevenOS allows hoteliers to manage property, vendor and employee owned devices with enterprise grade management tools, logging and security leveraging IEEE 802.1X with a local database and remote authentication capabilities.Extend the Capabilities of Existing Systems with Pre-Built IntegrationsEleven continues to innovate to enable hotels to leverage guest profile, loyalty level, and billing information via CRM PMS data to provide a more personalized and comprehensive Wi-Fi experience. ElevenOS now integrates with Cendyn Hotel CRM Suite and various PMS providers to bring together Wi-Fi analytics with valuable customer insights that enable hotels to serve their customers with better, more tailored service.As a pure cloud platform, ElevenOS integrates seamlessly with properties' existing network hardware to deliver robust guest W-Fi without replacing onsite hardware. In addition to integrations with Nomadix and Ruckus Networks, ElevenOS has added support for Cisco Meraki and Aeronet, Aruba Networks, Extreme Networks and certification for Oracle Hospitality OPERA."Eleven is leading the way to deliver the next generation guest Wi-Fi experience that goes beyond just connecting guests to the Internet," said Peri Pierone, CEO of Eleven. "The ElevenOS guest Wi-Fi platform sets the foundation for great Wi-Fi-driven experiences like automatic connection via Passpoint and content casting to the in-room TV that deliver personalized experiences that guests truly want."To learn more, visit Eleven at booth #307 at HITEC, June 27-29 in Toronto.ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi management software for the hospitality industry in 2002. The ElevenOS central authentication platform enables hotel brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. With ElevenOS, hoteliers can effectively leverage their Wi-Fi network to identify and engage guests to improve brand loyalty. An open platform, ElevenOS easily plugs into leading network hardware and service providers and requires zero proprietary infrastructure. Thousands of hotel and cruise brands trust Eleven to keep more than 9 million guests connected every month. For more information, visit www.elevenwifi.com.

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