Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Robot Butlers Recharge Guest Experience At Vdara Hotel & Spa

MGM Resorts 10 October 2018
Vdara Hotel & Spa welcomes the newest additions to its team with Fetch and Jett - two Relay robots responsible for delivering snacks, sundries, and even spa products directly to guest suites. These talented bots work alongside their human colleagues to transport an array of frequently forgotten and requested amenities including shaving and dental kits as well as tasty bites and drinks from Market Cafe. "Fetch and Jett are a fun and convenient addition to our team at Vdara. Guests enjoy the novelty of having their morning coffee and other items delivered by a robot, which frees up time for the rest of our staff to focus their energy on requests that require a higher level of service," said Vdara General Manager Mary Giuliano. "We're committed to creating special experiences for each guest, and I'm certain this will be a memorable one."Designed and built by robot developer Savioke, Fetch and Jett are fully autonomous indoor delivery robots that use advanced technology to seamlessly navigate around people and objects. The robots can prioritize multiple requests and wirelessly communicate with the hotel's systems - even operating the elevators autonomously. Upon receiving a request, a hotel employee will load items into the robot's compartment before inputting the guest's room number and hitting the "GO" button. Its secure, tamper-proof lid prevent items from being removed until the robot reaches its destination.Fetch and Jett will call a guest's room when they arrive and once the door opens, their lids will automatically unlock for guests to retrieve their snacks and travel kits. After removing their items, Fetch and Jett will ask the guest for feedback on their service before traveling back to their docking stations - typically taking less than five minutes to complete a delivery. As a hat-tip to the property's dog-friendly policy, Fetch and Jett's exterior resembles the coats of different canine breeds. The helpful (and housebroken) robots provide a fun and refined experience for guests at the hotel and spa.About Vdara Hotel & SpaVdara Hotel & Spa is an internationally inspired all-suite hotel and spa designed for those who love the excitement of Las Vegas but prefer to enjoy it in an exclusive, non-gaming, smoke-free setting. The holistic spa, luxurious pool, intimate meeting space, sophisticated lobby bar and casual eatery and marketplace at Market Cafe create a warm and inviting environment. Located between ARIA Resort & Casino and Bellagio, Vdara offers access to all of the city's best entertainment, gaming, shopping, dining and nightlife, while providing a retreat from it all. Vdara and its neighboring properties within CityCenter, which is a joint venture whose interests are owned 50% by subsidiaries of MGM Resorts International (NYSE: MGM) and 50% by Infinity World Development Corp, a subsidiary of Dubai World. For more information and reservations, visit vdara.com, call toll free at (866) 745-7767 or find us on Facebook and Twitter.

Request Information

Thank you for your request, we will get back to you as soon as possible.
Close
Please enter your contact details below and we will get back to you with the requested information as soon as possible.
An error occured, please check your input and try again.


CancelSubmit

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the HITEC Bytes Newsletter please enter your contact details below.
An error occured, please check your input and try again.
I do want to receive the HITEC Bytes email newsletter.
By submitting this form, you have read and agreed to the Privacy Notice of HFTP.
You may unsubscribe to these emails at any time.
CancelSubscribe