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  • Next Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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Beekeeper Wins ALIS Tech Challenge; Deemed Hottest Technology for 2019

Beekeeper USA, Inc. 29 January 2019
"The labor issue continues to keep c-level hotel executives up at night, especially now that unemployment is at an all-time low and the cost of labor is on the rise with no signs of slowing," said Connie Rheams, Beekeeper VP of Hospitality. "To overcome these challenges, hoteliers must create an environment where their employees want to work and build a career. Beekeeper was designed to connect employers and employees through technology. We understand that businesses struggle with employee engagement due to a lack of high-quality, engaging tools for internal communication. Therefore, we built an operational communication platform that ensures employer/employee engagement, makes employees happy, and keeps them wanting to come to work day after day."We would like to thank ALIS for adding this Tech Challenge to their impressive line-up of educational sessions and networking events," Rheams said. "We are honored to have been recognized today, and we hope to hold this title for years to come as we begin expanding our communication platform beyond messaging by adding operational features to increase employees' efficiency and alignment."Earlier this month, Beekeeper was named a "2019 Top Rated Operations Product" for employee engagement and was ranked among the "Top 10 Best Places to Work in Hotel Tech 2019" by HotelTechReport. Last year the platform was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was also named the 59th Fastest Growing Company in 2018 by SaaS 1000.BIG Reveal at ALISAt ALIS, Beekeeper is showcasing a robust set of new features that will make it fast and easy for multi-property management companies and global brand enterprises to better gauge and impact engagement. Called "Locations", this new feature set means that Beekeeper is the only product on the market empowering corporate / headquarters administrators to accurately reflect the structure and working styles of their organization in their digital workplace app - right down to real-time local management and engagement. This is not purely a matter of analytics and communication; the new Locations feature also is highly operational, expanding the potential of managers to autonomously provide their employees with the right tools they need to do their jobs. At a global level, administrators get a clear overview of exactly what's going on and can zoom in on properties at the click of a button.To learn more about Beekeeper and its award-winning employee-engagement platform, visit the ALIS Tech Lounge located outside the Platinum Ballroom for the duration of the show. About BeekeeperBeekeeper is an award-winning operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent dashboard to help companies improve internal communication and streamline business processes.The company is based in Zurich and San Francisco and supports users in more than 130 countries. Clients include Heathrow Airport, Seaboard Foods, and Marriott.
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Beekeeper Reveals Game-Changing Capability at ALIS

Beekeeper USA, Inc. 28 January 2019
San Francisco, Jan. 28, 2019 -- Just how engaged are a hotel's employees? A robust set of new features from Beekeeper will be unveiled today at the Americas Lodging Investment Summit (ALIS) that will make it fast and easy for multi-property management companies and global brand enterprises to better gauge and impact engagement.Called "Locations", this new feature set means that Beekeeper is the only product on the market empowering corporate / headquarters administrators to accurately reflect the structure and working styles of their organization in their digital workplace app - right down to real-time local management and engagement. This is not purely a matter of analytics and communication; the new Locations feature also is highly operational, expanding the potential of managers to autonomously provide their employees with the right tools they need to do their jobs. At a global level, administrators get a clear overview of exactly what's going on and can zoom in on properties at the click of a button."We are excited to unveil Beekeeper Locations at ALIS because this enterprise administration tool is really robust and it was designed specifically for this audience," said Connie Rheams, Beekeeper VP of Hospitality. "Locations empowers chief operating officers, communications administrators and the like at the corporate level to view and shape employee engagement for the entire organization through the Beekeeper dashboard. So, if a corporate admin wants to understand which of their global properties is least engaged with internal communications, they can view this in seconds. And if they want to work with the property's general manager to turn this around, they can launch a combined campaign with global oversight and local impact, providing disengaged local employees with huge operational benefits, such as weekly local shift schedules, daily briefing campaigns, and easy access to essential work documents via the Beekeeper platform."Admins can also use Locations to broadcast information," she said. "For example, a global admin sees on the dashboard that a survey was sent to all front desk employees at a Brooklyn hotel. He or she can then replicate that survey and send it to all front desk employees across the enterprise or it can be shared only with front desk employees at every hotel in Asia. This widespread or targeted content sharing can be achieved with just a few clicks and distributed immediately. In this way, hotel company productivity is transformed."Beekeeper Locations will enable property managers to independently on and off-board employees, upload and update key employee documents (from schedules to the weekly canteen menu), measure employee engagement, and evaluate which content is most interesting to staff. It empowers them to run their own show locally instead of relying on HQ to drive the efforts and activities. More importantly, at any moment, corporate admins can log in and receive the same data in real time.Three top benefits of Beekeeper Locations include:Scale Beekeeper - Add more Locations as the hotel company grows and navigate between Locations from the global d Also, organize users into Locations in a way that makes the most sense for each business or enterprise.Increase engagement on the platform and productivity in the workplace - View Analytics per Location and act by targeting engagement activities and information campaigns to specific L Locally-relevant information and updates can be created and distributed by/for local teams. Greater relevance increases engagement and boosts productivity.Save time and effort for Global and Group Admins - Empower Location admins to take care of local streams, users, navigation extensions and engagement activities. Plus, enable global admins to focus their efforts on increasing activation and engagement at a global level.See Beekeeper at the ALIS Beekeeper will be one of five companies vying for the "Hottest Technology 2019" title during "The New ALIS Tech Challenge: What's Hot in Technology?" today at 11:30 a.m. The company will also be present in the ALIS Tech Lounge located outside the Platinum Ballroom for the duration of the show.
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Beekeeper Vying to be Named Hospitality's Hottest Technology at ALIS 2019

Beekeeper USA, Inc. 22 January 2019
San Francisco, -- When you're hailed as a "Top Rated Operations Product of 2019" for employee engagement and the technology is designed by a company ranked among the "Top 10 Best Places to Work in Hotel Tech 2019," then it's logical to be spotlighted during the highly anticipated America's Lodging Investment Summit (ALIS). Next week, Beekeeper will be one of five companies vying for the "Hottest Technology 2019" title during "The New ALIS Tech Challenge: What's Hot in Technology?" Judged by hotel owners and investors, the inaugural award program will define which technology is No. 1 when it comes to helping hotels improve the bottom line for owners and operators. ALIS will be held January 28 to 30 at the JW Marriott & Microsoft Theater in Los Angeles.Beekeeper is widely recognized for earning hospitality's top technology honors for its operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Last year the platform was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was also named the 59th Fastest Growing Company in 2018 by SaaS 1000."Any time we have the opportunity to present hospitality's No. 1 employee communications app and operational communications platform to hotel owners, operators and investors, it's a win," said Connie Rheams, Beekeeper VP of Hospitality. "The industry is buzzing about Beekeeper for a reason - it has all the workplace tools a hotel company needs in one intuitive platform . . . and it makes employees happy, thereby reducing turnover and driving revenue to the bottom line."We all know how difficult it is to connect with hotel employees because in a 24/7 work environment, cross-team collaboration is near impossible," she said. "Factor in that on average, 83% of a hotel's hourly employee do not have a work email address and don't sit behind a desk, and the challenge to engage with those people responsible for touching and serving your guests heightens. Beekeeper is a fun and easy way for owners and operators to engage employees and connect them digitally to the organization. When colleagues are connected, it makes them feel part of the hotel family, thereby making it difficult to take a job elsewhere due to relationships forged. But this is just a very small part of the Beekeeper success story. We can't wait to tell you even more next week at ALIS."Joining Beekeeper in its quest for the "Hottest Technology" title at ALIS is 4DPresence/4Dp Live, Intelity, myDigitalOffice, Spaceez, and Travelsify. Each company will have five minutes to present their technology to the judges on Monday, Jan. 28, at 11:30 a.m. At the end of the challenge, a trophy will be presented to winner. All participants will be available throughout the conference at the ALIS Tech Lounge, an area outside the Platinum Ballroom for delegates to meet and network, as well as a place for face-to-face interactions with the new ALIS Tech Challenge companies.
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Beekeeper Continues to Dominate in the Hotel Technology Arena; Named 'Top Operational Product' for Employee Engagement by HotelTechReport

Beekeeper USA, Inc. 17 January 2019
San Francisco -- Beekeeper is on a roll! This week the company earned its fifth hotel technology award as a "2019 Top Rated Operations Product" by HotelTechReport for its Employee Engagement app that helps hotel teams "save time, improve efficiencies and collaborate better." Winners were selected from more than 180 of the top technology products around the world. The HotelTechAwards are the industry's only data driven awards platform with winners determined not by a handful of judges but by a global community comprised from thousands of verified hotel technology users across more than 120 countries.Over the last eight months, Beekeeper has become widely recognized and earned hospitality's top technology honors for its operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. The platform was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was also named the 59th Fastest Growing Company in 2018 by SaaS 1000. Last week, HotelTechReport named Beekeeper among the "Top 10 Best Places to Work in Hotel Tech 2019.""The accolades keep on coming and we couldn't be prouder," said Connie Rheams, Beekeeper Vice President, Hospitality. "Being a HotelTechAwards recipient and being chosen the best Staff Learning & Communication Software in the Operations Technology category is especially gratifying because our ranking was based on verified client feedback. HotelTechReport took the time to poll our customers and ask them how they use Beekeeper and why they rely on us to connect colleagues across locations and departments in real time via mobile or desktop devices. Their responses were unscripted and impactful."Here's what just a few reviewers had to say about Beekeeper and its employee engagement capabilities. To read the full list of assessments, click here:"Beekeeper gives us the ability to effectively communicate with our employees. This is a great feature since 70 percent of our employees do not have a work email address. We live in a society of constant communication and instant gratification, and Beekeeper puts us in the position as an employer to meet and exceed these two needs. All in all, Beekeeper is a vital part of our employee engagement and success our of organization!"[Beekeeper gives us] the ability to have sight throughout multiple levels of the organization at multiple properties throughout the country and share inspiration, ideas and teamwork. It has been an amazing tool to elevate our company culture.""Recently our neighboring town of Paradise, Calif., lost over 14,000 homes in the most destructive fire in our nation's history. We had 29 employees lose everything. Cell towers were down, creating many rumors, but our staff used Beekeeper to effectively communicate and direct all effected to the proper agencies and lines of support we were providing.""My favorite thing about Beekeeper is the ability to keep open communication between different departments that I don't often see, and employees on other shifts. It helps keep me up to date on what's going on business wide! I also enjoy the fact that Beekeeper allows my employees to be able to contact me anywhere I am if there is an issue that arises.""[Beekeeper is] functional and user friendly. All employees can stay informed with the [happenings] around the hotel and easily adapt to using the mobile app or desktop version. As the model is like social media, the staff enjoy staying engaged.""Today's labor market is extremely competitive, and hotels must now retain talent from gig economy jobs that provide unlimited flexibility to workers," said Jordan Hollander, CEO of HotelTechReport. "Beekeeper clients consistently write on HotelTechReport about the product's ability to increase employee engagement and communication while building a better culture on property. Beekeeper gives on property staff a way to stay connected during the busy workday which makes for a more engaged and better- informed team."About BeekeeperBeekeeper is an award-winning operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent dashboard to help companies improve internal communication and streamline business processes. The company is based in Zurich and San Francisco and supports users in more than 130 countries. Clients include Heathrow Airport, Seaboard Foods, and Marriott.
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Hotel Tech Report Ranks Beekeeper Among the 'Top 10 Best Places to Work in Hotel Tech 2019'

Beekeeper USA, Inc. 14 January 2019
San Francisco -- Coming on the heels of a widely-successful 2018, Beekeeper was named among the "Top 10 Best Places to Work in Hotel Tech 2019" by Hotel Tech Report. The award recognizes technology companies with an exemplary vision, mission and team and that helps fast track diligence for hotel tech buyers who want to learn about the best vendors to work with.According to the ratings and reviews group, "creating a great work environment is the single biggest determinant of success for any business. Companies that foster great work environments attract the best people and the best people build the best products."Beekeeper was ranked on the following criteria:Work-life balancePersonal development of employeesGender equalityEmployee confidence in the future of the companyValues alignment with the culture of the organizationEmployee engagement and how passionate employees are about the companyGrowth prospects and opportunities for internal advancement"We are elated that our employees consider Beekeeper an outstanding place to work," said Connie Rheams, Beekeeper Vice President Hospitality. "It's fitting that we earned this recognition because Beekeeper was built with the sole purpose of connecting employers and employees through technology. We understand that businesses struggle with employee engagement due to a lack of high-quality, engaging tools for internal communication. Therefore, we built an operational communication platform that ensures employer/employee engagement, makes employees happy, and keeps them wanting to come to work day after day."Beekeeper couldn't develop the best employee app in the industry if it wasn't the best employer in its own right," Rheams said. "Not only do we help hoteliers and their non-desk workers to exchange information, share property updates, and communicate best practices within or across departments in 30 languages, but we use it ourselves as a team app, employee portal, group messaging app, and workforce platform. On behalf of co-founders Cris Grossman, CEO, and Flavio Pfaffhauser, CTO, we want to thank our employees for their recognition of our commitment to making Beekeeper a great place to work, and we commend them for their dedication to improving employer/employee engagement for businesses around the world."The Beekeeper culture is built on the following five principles:BEE Brave -- Every time we fail, we have a new opportunity to learn. Getting it wrong is a great way to find out if what you thought you knew was correct. If we keep learning and moving forward, then we're doing it right.BEE Open -- We are open to new ideas, constructive feedback, and different perspectives. These are the best drivers of innovation; they help us find the best solutions and propel us forward to continually improve.Bring out the Best in Each Other -- We believe in the power, potential, and value of every. single. employee. Especially for our own team here at Beekeeper. It's important to work together, bee positive and inspire each other because we succeed when our team does.Keep IT Simple -- This means not getting lost in processes, hypotheticals, and theories. It means making small changes and trying things out to see if they work before spending more time on a project that might not have the results we expect.BEE Proactive -- By definition, this means influence situations by making things happen rather than waiting and reacting after.Beekeeper is currently looking for bright, bold talent to build and sell the digital workplace of the future. For more information on joining the Beekeeper team, click here.In 2018, Beekeeper was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was named the 59th Fastest Growing Company in 2018 by SaaS 1000, and raised an additional $13 million in funding as a part of its Series A extension round to invest in hospitality market growth.
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Beekeeper Reflects on its Landmark Accomplishments in 2018; New Year Looking Equally as Promising

Beekeeper USA, Inc. 18 December 2018
San Francisco, Dec. 18, 2018 -- When you've had a banner year like Beekeeper, it's difficult to see it end. Looking back on 2018, the leading communication and employee operations platform company is seeing an impressive list of accomplishments, yet it is even more excited for what is coming in 2019. Beekeeper is one of the most talked about and recognized technology providers today due to its ability to digitize hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems and communication channels within one secure, intuitive platform, Beekeeper is helping hoteliers exchange information, share property updates, and communicate best practices within or across departments in 30 languages.Here are just a few Beekeeper highlights from 2018:Beekeeper was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" designation during the Tech Pitch at HX: The Hotel Experience.Beekeeper executives spoke at the following industry events: The Americas Lodging Investment Summit (ALIS), Asian American Hotel Owners Association Convention & Trade Show, Boutique Hotel Investment Conference, HITEC Amsterdam and Houston, HR in Hospitality, HT-NEXT, HX: The Hotel Experience, and New York University International Hospitality Industry Investment Conference.Beekeeper was named the 59th Fastest Growing Company by SaaS 1000.1 Hotels, SIXTY Hotels, the iconic Watergate Hotel, Feather Falls Casino, Lodge & Brewing Co., and InterContinental Miami hotel chose Beekeeper to communicate more effectively with its employees.Beekeeper raised an additional $13 million in funding as a part of its Series A extension round to invest in hospitality market growth.Beekeeper became GDPR compliant and achieved ISO 27001 Certification to protect intellectual property, employee details, and information entrusted to Beekeeper by third parties. ISO certifies that Beekeeper's product and services will reduce its customers' risk significantly in the digital workplace.Beekeeper added the following companies to its growing Marketplace: ADP, BambooHR, Gustaf, Microsoft Azure, Mirus, Swisscom eAlarm, UltiPro and Workday. The company also partnered with Hapi, a disruptive data streaming, integration and enrichment platform at HITEC to create the #BeeHapiBus.Beekeeper hired Connie Rheams, named one of the most influential women in hospitality technology by HFTP, to serve as the new Vice President, Hospitality.Beekeeper continued its Bee School webinar series that brings knowledge on workplace dynamics and behavior out from behind the paywall of an MBA certificate, ensuring that managers in non-desk industries can lead their teams to unprecedented success. The series was taught by Best-Selling Author and Employee Engagement Expert Jill Christensen. The company also hosted an Employee Engagement webinar with ALICE, a hotel operations platform that manages staff work and guest communications across departments."2018 was a banner year for Beekeeper," Rheams said. "It will be difficult to top these successes, but programs and partnerships are already underway that will make 2019 even more momentous. We will continue to drive innovation through technology and look for new opportunities to help hotel companies empower their organizations and deliver personalized end-customer experiences. Earning hospitality's top-three technology awards this year signifies that Beekeeper is truly the next frontier for hospitality. Our team looks forward to connecting with more hoteliers in the coming year and leading conversations at industry events about connecting hotel employees to their companies and culture."
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These trends may deliver the results you need to meet your operations management goals in 2019

Beekeeper USA, Inc. 17 December 2018
AutomatizationThe automating processes throughout your hospitality business can save money and increase efficiency when it comes to all areas of hotel management. Online reservation services, automated chatbots, inline translation functions, and mobile hotel check-in features are only a handful of examples of business dependency on technology. In 2019, these features are poised to continue to mature and grow.By dedicating machines to specific business tasks, companies are freeing up employee time for focusing on their products and their customers. Rather than assigning an employee to monitor the company website and answer the same questions multiple times, programming a chatbot to respond to FAQs saves company time and resources.Performance MeasurementDetailed analytics give companies a baseline for implementing changes in areas from development and production to customer service. In the coming year, recent innovations will allow for these metrics to be reported in even richer detail. Delivering comprehensive measurements, hotel owners will be able to make more informed decisions regarding business practices and priorities looking ahead. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});
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2019 will be a year for IT to uphold international security compliance across all digital properties and tools

Beekeeper USA, Inc. 12 December 2018
Increased Security and ConfidentialityAs the EU puts GDPR into effect this May, ensuring the security of your internal communications channels will be more than just a trend in 2019--it will be an absolute necessity. Adopting a private platform for internal messaging will help employees discreetly convey necessary information amongst themselves without unnecessarily involving guests. As nowadays these sensitive messages can take many mediums (email, direct message, video, image, etc.), adopting a platform that can support a variety of media formats will be important in the coming year.With a secure chat tool in place, any confidential company or HR information will remain protected. While corporations can establish confidential communication solutions within internal apps, they can also document employee activity and collaboration for posterity. For teams that work in customer service, this can prove invaluable as information is readily accessible yet discreet should employees require it.Smart RoomsWith more people using voice-activated devices in their homes, it's only natural to use these same devices to make rooms more "smart." In 2019, IT departments should anticipate the adoption of technologies that allow guests to control lights, temperature, and other features in a hotel room can be difficult to decipher.Adding a voice-activated device like a Google Home or Amazon Echo can eliminate the risk of a poor Yelp rating or a middle-of-the-night complaint to the front desk. The guest can control specific functions of the room, just like at home.According to The Wynn Las Vegas, over 4,700 of their rooms will be equipped with an Amazon Echo to help guests control things like lighting and temperature with ease. Don't be surprised if you start seeing rooms with "smart" beds that can determine whether or not a guest is asleep or awake and heat or light a room accordingly.BYOD (Bring Your Own Device) ProgramsWith the rise of mobile communication apps for the workplace comes the expectation that messages will be responded to in real time, or at the very least, in a timely manner. While it is up to your company to establish rules of engagement so that employees don't burn out or rack up overtime while dealing with off-the-clock internal communications, it's also important to make the digital workplace app as accessible to all employees as possible. For many, this means using whatever mobile phone is in their possession. In the coming year, it will be of critical importance to ensure that your digital workplace provider can function on a wide variety of devices.An Increase in AI PresenceDepending on who you talk to, artificial intelligence (AI) is either met with excitement or skepticism and worry. While there are many industries that will eventually be dominated by AI, the hospitality industry isn't likely to go full-automation in 2019, or ever for that matter.With that said, many businesses within the hospitality industry have begun to incorporate some friendly robots to help out with some of the house keeping and other tasks that don't require a lot of face-to-face interaction. AI will ultimately help the guest experience by improving the quality of any person-to-person exchanges.Automation is not meant to threaten a booming industry but rather keep it streamlined, error-free, and maintain high standards in what it does best; striving to make the customer experience as impeccable as possible. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});
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Beekeeper and ALICE to Host Employee Engagement Webinar

Beekeeper USA, Inc. 10 December 2018
SAN FRANCISCO AND NEW YORK -- Are your hotel employees disengaged? If so, Beekeeper and ALICE are inviting hoteliers to attend a Webinar on Wednesday, December 12th at 1:00 p.m. EST, that will address one of the biggest problems in hospitality today: Employee Engagement.With 43% percent of Millennials envisioning leaving their jobs within two years and only 28 percent seeking to stay beyond five years . . . and 61 percent of Gen Z having even less loyalty, saying they would leave within two years if given the choice (Deloitte) . . . hoteliers are finding themselves desperate to implement innovative ways to reach and retain their workforce. Employee Engagement: The Heart of Hospitality Innovation for the Next 10 Years is a 30-minute online informational session designed to answer hoteliers' most pressing questions, including: What can I do to make team-member jobs easier and more fulfilling?"Employees are the heart of the hospitality business, and employee engagement is crucial for it to thrive," said webinar Co-Presenter Connie Rheams, global head of hospitality for Beekeeper, an award-winning digital workplace app that engages employees by connecting a hotel's operational systems and communication channels within one secure, intuitive platform. "By digitally removing any and all communication barriers, hotel staff can provide an exceptional guest experience."As a company dedicated to helping deskless hotel workers better communicate with departments, management and each other, Beekeeper is co-hosting this event with ALICE to reveal to hoteliers how they can cultivate an undeniably empathetic employee experience using technology," she said. "The current state-of-the-industry as it relates to employee retention is dismal. I will share relevant data regarding employee turnover and discuss how today's fragmented and ineffective communication processes can be quickly, securely and radically enhanced with Beekeeper."Through this webinar, participants will learn:The state of hotel employee turnover and disengagementHow to cure poor communication across shifts and locations in a 24/7 business environmentWays to improve task management and daily operationsThe importance of a simple user experience when it comes to employee technology"While hoteliers recognize the value of task management tools for service delivery and preventive maintenance, they often overlook the employee-engagement benefits of the technology," said Co-Presenter Alex Shashou, president of ALICE, a hotel operations platform that manages staff work and guest communications across departments. "Hotels by nature are filled with mundane, repetitive, impersonal tasks, yet the people who choose to work in the hospitality business do so because they like to interact with others. A hotel employee who considers himself or herself to be a 'people person' may feel uncomfortable or unfulfilled working in a fine-margined business environment focused on speed and efficiency. When this happens, the employee may feel checked out or leaves, and guest service suffers."During this webinar, I will discuss how operational communications and task-management technologies can work together to relieve the mental clutter of everyday tasks, enabling employees to be more present with their teams and guests," he said. "We hope you will join us."To register for "Employee Engagement: The Heart of Hospitality Innovation for the Next 10 Years," click here.About BeekeeperBeekeeper is a digital workplace app where operational systems and communication channels live within one secure, intuitive platform. Beekeeper connects desk and non-desk employees across locations and departments in real time via mobile or desktop and includes an intelligent dashboard to help companies improve internal communication and streamline business processes. The company is based in Zurich and San Francisco and supports users in more than 137 countries. For more information, visit www.beekeeper.ioAbout ALICEALICE has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.Since the company was founded in 2013, ALICE has gained serious traction in the industry, working many of the world's leading hotel brands. For more information, visit aliceplatform.com.ALICE Media Contact:Lola Feigerlola@aliceplatform.com212-579-2861 hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});
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In the realm of HR, 2019 will see an uptick in employee engagement strategies

Beekeeper USA, Inc. 10 December 2018
Reevaluating Payroll and SchedulingThanks to the slow demise of payday lenders and other high-cost cash advance services, many companies, especially those with large hourly workforces, will be looking for ways to digitally deploy earned wages on demand in 2019. Just like the HR software integrations mentioned above, organizations will build payroll software directly into their digital workplace hub so employees and managers can quickly access pay stubs, tax forms, check deployment, and any other task involving compensation.Similarly, the use of digitized scheduling will also increase in the coming year. Using digital and mobile scheduling services saves time, minimizes confusion, and makes it easy for employees to request time off or swap shifts. Being able to access schedules on demand and on-the-go leads to more agile, efficient, and productive team communication.A New Chapter for HR TechnologyAs the future of work continues to crystalize for the non-desk workforce, the evolution of HR tools will play a crucial role in maintaining employee engagement and satisfaction amidst rapid changes to many industries. While more processes and workflows may be automated or redistributed, the basic human need to feel connected and fulfilled at work will remain an evergreen priority for employees and managers on the front lines.AI Preparation and TrainingsYou already know we're big on workforce digitization around here, and from the looks of it, there are no signs that this trend will be slowing down in the coming year. The continued rise of predictive analytics and automation technologies will further catapult productivity to new heights, especially for non-desk workers. In particular, 2019 will be a big year for streamlining operations and communications in one virtual space, giving employees quick and easy access to all the tools they need to succeed. Bonus points if this digital hub is accessible from any device, particularly their own.As artificial intelligence takes on more company tasks, it will also be up to HR departments in 2019 to both ensure that their workforce is properly trained up on the new tech, as well as finding ways to expand or elevate current roles that will be taken on by automated tools. With proper training programs in place, building a successful digital workplace becomes an intuitive tenant of company culture.Corporate Well-Being ProgramsIn our hyperconnected world, it's no secret that burnout is a real issue. In fact, Harvard Business Review reports that nearly 50% of employees report frequent or constant exhaustion due to the high stress levels, physical demands, and social isolation of work. A recent study cited a national revenue loss to the tune of $30 billion thanks to stress-induced lost work days. The antidote? Taking an active role in the well-being of your workforce. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});
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In 2019, hoteliers should prepare for a strategy shift in the realm of internal communications

Beekeeper USA, Inc. 3 December 2018
Peer-to-Peer, Top-Down, Bottom-Up, Cross-Cultural Engagement Perhaps once considered optional investing in a centralized digital workspace has become a mission-critical tool fostering employee engagement across the hospitality landscape. When the backbone of a hotel is rooted in a rich sense of purpose and positive company spirit, staffers at all levels will be far more likely to provide a positive atmosphere for guests while simultaneously yielding high productivity levels within their respective workflows.While maintaining this high level of employee satisfaction may seem like an obvious step toward productivity and high employee retention, gathering anecdotal data to measure employee satisfaction is nearly impossible without digital automation. Heading into 2019, the use of pulse surveys to gather quick feedback from hotel staffers, taking the temperature of your workforce before, during, and after any policy shifts or times of crisis will be essential.Confirmation campaigns will also prove helpful, ensuring that key memos and announcements are read and understood, and employees can confirm their safety. This is especially important for the hospitality industry, as guest are constantly reliant on hotel employees to have accurate and up-to-date information. Communication streams also help disseminate real-time updates among the organization at large.In addition to pulse surveys and confirmation campaigns, chat campaigns are a more low-stakes but equally crucial trend that hotel employees will utilize more in the coming year. Chat campaigns allow employees to send personalized messages, allowing staffers to engage in empathetic exchanges with leadership and each other. Peer-to-peer and group messaging help specific subsets and departments get things done quickly through direct communication.For staff bases that may hail from different countries, inline translation tools will also make a prevalent appearance across mobile internal communications strategies. Inline translation uses artificial intelligence to translates any message sent in real time, ensuring that employees from diverse backgrounds are able to fully comprehend important messages in the language they feel most comfortable speaking.Crisis Communications PlanningDue to the fact that hotels have proven uniquely vulnerable to crisis over the past year, it will be more crucial than ever to have a robust internal communications plan in place in 2019. If a company experiences a local natural disaster, has a PR crisis, or suspects that competition is about to launch a negative narrative, advanced communication methods are a necessity. In critical situations, mobile communication can prevent a major crisis. Mobile communication via team communication apps streamlines the process of disseminating vital information quickly, whether your crisis is of the natural or PR variety. Group messaging lists, network connections, and even media alerts keep you and your team informed and connected. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});
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Beekeeper's Operational Communication Platform Named Most Innovative Hotel Technology at HX 2018

Beekeeper USA, Inc. 12 November 2018
New York, Nov. 12, 2018 -- Beekeeper, the leading communication and employee operations platform for connecting a hotel's non-desk workers across locations and departments, earned the top honor here yesterday during HX. Beekeeper was one of five finalists competing in the Tech Pitch innovation challenge that recognizes companies that stand out from the crowd to help reimagine the hospitality industry. This is the third top technology honor presented to company in 2018; Beekeeper was named the Most Innovative Technology of 2018 by HTNG and it was awarded the HITEC 2018 E20X "People's Choice 2018" by HFTP.Judging the competition on Sunday, Nov. 11, was Valerie Ferguson, Regional General Manager, Walt Disney Co.; Are Morch, Hotel Blogger and Social Media Consultant; Gregory J Pesik, Managing Director, Applied Intelligence, Accenture; and Vijay Dandapani, President & CEO, HANYC. Beekeeper had five minutes to present on the HX Tech stage in the Marketplace to these thought leaders and a packed theater of interested HX attendees.Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices. The platform includes an intelligent analytics dashboard to help companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow. Beekeeper will be holding live demos today at the Jacob Javits Convention Center in Booth 2839. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});"It's truly an honor to be recognized by these industry leaders as having the most innovative hotel technology," said Connie Rheams, Beekeeper VP of Hospitality. "Beekeeper's goal is to help hoteliers improve employee interaction, which in turn cultivates heightens guest engagement. When employees feel part of the hotel family they forge relationships, making it more difficult for them to leave."Beekeeper is designed to engage non-desk workers in a modern way who typically do not have an email address," she added. "It gives them a voice, breaks down silos between departments, recognizes them for doing an outstanding job, creates loyalty, and drives job retention. The happier employees are at their jobs, the more guest loyalty and satisfaction scores improve. Earning this award at HX validates that the industry is in real need of a digital transformation."
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Beekeeper to Reveal the Secret to Guest & Employee Engagement at HX: The Hotel Experience

Beekeeper USA, Inc. 6 November 2018
San Francisco, Nov. 6, 2018 -- Beekeeper, the leading communication and operations platform for connecting a hotel's non-desk workers across locations and departments, will be at HX: The Hotel Experience next month revealing the secret to guest and employee engagement. Named the Most Innovative Technology of 2018 by HTNG, the "People's Choice 2018" by HFTP, and ranked No. 59 on the SaaS 1000, Beekeeper has discovered the Holy Grail of hospitality -- a digital platform for delivering the ultimate guest experience by cultivating an undeniably empathetic employee experience. With 98% of human resources professionals and 92% of employees saying that empathetic employers drive retention, it's imperative that hoteliers discover how to cultivate this desired culture. Beekeeper, which is currently being used in more than 137 countries worldwide, will be on display in Booth 2839 November 11 and 12 at the Jacob Javits Convention Center."With unemployment at an all-time low, employee retention is top of mind," said Connie Rheams, Beekeeper VP of Hospitality. "In fact, one of the first educational sessions at HX to be held on Sunday at 11:00 a.m. is titled 'HR Actionables for Retaining Top Talent in the Modern Age.' Here experts will discuss the current labor shortage and why retaining hotel employees is more important than ever before. While career-path planning, professional development techniques, and the movement toward non-traditional benefits are emerging strategies focusing on today's millennial workforce, it's important not to overlook the obvious benefits of digital operational communication technology."The best way hoteliers can engage their deskless employees and get them to embrace a hotel's culture is to connect them digitally to the organization," Rheams said. "Linking employees across locations and departments in real time via mobile or desktop devices will keep employees engaged with management and each other. This isn't a theory; it's a proven means to improving internal communication and streamlining business processes. It's a way for connecting non-desk workers to company news, updates and protocols; a new method for onboard new hires; and an exceptional process towards motivating existing employees and sharing their achievements. In many ways, it's the key to higher employee engagement and increasing guest satisfaction."Beekeeper is digitizing the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive platform. The solution connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent analytics dashboard to help companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow.HX Sessions Address Labor RetentionAnother session titled "Hiring, Retaining and Creating Company Culture" will be held on Monday, November 12 at 4:00 p.m. on the HX: Onstage - F&B. This panel will discuss how a company's employment policies and culture can lead to success or failure, employee satisfaction and great customer experiences.Here are a few reasons why hoteliers should attend the two HX sessions dealing with labor retention, and then visit Beekeeper in Booth 2839:Companies with engaged employees outperform those without by 202% (Source: Gallup)92% of employees say showing empathy is an important way to advance employee retention (Source: Businessolver)90% of executives said keeping new hires is an issue in their organizations (Source: Korn Ferry)80% of employees would work more hours and 60% would take a pay cut to work for a more empathetic employer (Source: Businessolver)78% of HR leaders are more concerned about the talent shortage today than they were a year ago (Source: Spherion)76% of employees who do not feel valued are looking for other job opportunities (Source: Lifeworks)75% of the causes of employee turnover are preventable (Source: HR Dive)53% of HR professionals say employee engagement rises when onboarding is improved (Source: SilkRoad)"As more and more hotels begin using mobile platforms such as phones and tablets to communicate with employees, the risk of losing employees to the competition or other industries lessens," Rheams said. "Beekeeper will be holding live demo's in Booth #2839 every day at HX. We look forward to seeing you there."To pre-schedule an appointment with Beekeeper at HX: The Hotel Experience, click here. Hoteliers wanting to attend the HX Expo Floor can register for a FREE EXPO Pass ($75 value) by clicking here.
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Hoteliers Can't Afford to Ignore Operational Communication Technology in 2019

Beekeeper USA, Inc. 2 October 2018
As hoteliers begin planning their 2019 budgets, they will be focusing in part on implementing technology that will help their deskless employees better communicate with management and each other. Eighty-two percent of hospitality companies plan to increase spending on deskless technology in 2019, according to a new deskless workforce report issued by Emergence Capital. "The Rise of the Deskless Workforce" shows that hotel companies will direct part of their spending to ensure they are connecting with employees in hopes of increasing productivity and keeping employees happy. With 98% of companies using mobile platforms such as phones and tablets to communicate with employees, according to the report, hoteliers lagging in engagement will risk losing employees to the competition or other industries."Technology is playing an important role in attracting and retaining employees," said Connie Rheams, Beekeeper VP of Hospitality. "According to Deloitte, 43% percent of Millennials envision leaving their jobs within two years and only 28 percent seek to stay beyond five years. Gen Z has even less loyalty, with 61 percent saying they would leave within two years if given the choice. With unemployment at an all-time low - 4% across all industries as of June 2018, according to the Bureau of Labor Statistics - employee retention needs to be top of mind. An additional dollar per hour or free daily lunch is proving to be enough of an incentive for hourly employees to leave one hotel and move to the next. The best way to retain non-desk hotel employees is by communicating with them directly, in their own language, and through the mobile platforms they are most comfortable using. When workers are connected, it makes them feel part of the hotel family, thereby making it difficult to take a job elsewhere due to relationships forged."Workforce Communication Technology: A Must in 2019The best way hoteliers can engage their deskless employees and get them to embrace a hotel's culture is to connect them digitally to the organization. Linking employees across locations and departments in real time via mobile or desktop devices will keep each person wanting to learn more about the company ... their department ... VIP guests who may be arriving that day or that week ... a new hire ... an incentive contest ... or even a new corporate policy. Digitizing the workforce will help companies improve internal communication and streamline business processes. It's an ideal way to connect non-desk workers to company news, updates and protocols; share crisis communications messaging; onboard new hires; and motivate existing employees and share their achievements. In other words, it keeps employees connected to management and each other.In the past year, Fortune 500 firms across the globe have adopted Beekeeper as their workforce communications platform. Named the Most Innovative Technology of 2018 by HTNG, the "People's Choice" by HFTP, and ranked No. 59 on the SaaS 1000, Beekeeper has been busily increasing its user base this year by more than 500% and is currently being used in more than 137 countries worldwide.Companies are flocking to Beekeeper because it:Engages employees at a basic level and gives them a voice.Rewards employees for doing something good.Creates loyalty and drives job retention.Makes employees feel a part of something important.Beekeeper is digitizing the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive platform. The solution connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent analytics dashboard to help companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow.Statistically Speaking: Employee Engagement Matters Companies with engaged employees outperform those without by 202% (Source: Gallup) "Beekeeper is a powerful tool for driving and building a strong and informed company culture. It gives us a mobile means to operationally communicate with all associates across five locations in a new, innovative and authentic way. We've seen a well-over 90% adoption rate from among our associates." - Christopher Horn, Vice President of Operations for SIXTY Hotels Highly engaged business units achieve a 10% increase in customer ratings and a 20% increase in sales (Source: Gallup) "Beekeeper improved our guest service scores, our TripAdvisor scores, and overall internal communications. It has revolutionized the way we talk. It's the foundation of our culture and community, and it's an integral part of our daily operations." - Jeff David, Managing Director, Watergate Hotel 98% of human resources professionals and 92% of employees surveyed said empathetic employers drive retention (Source: Businessolver) "The Beekeeper employee app has definitely enhanced employee engagement. We would have seen much higher turnover if it weren't for this tool." - Jason Brown, Director of People Operations, 1 Hotel Brooklyn Bridge 92% of employees say showing empathy is an important way to advance employee retention (Source: Businessolver) "We use Beekeeper to keep everyone informed about everything, whether we're posting pictures of new slot machines or announcing employee events, awards or birthdays. It's a fun, social way to get to know employees better. This is just one of many ways that Beekeeper is making everyone feel part of the Feather Falls family." - Human Resources Director Rhonda Turner, Feather Falls Casino, Lodge & Brewing Co. 80% of employees would work more hours and 60% would take a pay cut to work for a more empathetic employer (Source: Businessolver) "After rolling out Beekeeper, we noticed an immediate change in our internal communications. It was incredible to see all the personalities that came alive on Beekeeper that we didn't realize had existed before. Giving them a platform allowing them to have a voice has transformed our organization." - David Montero, Director of Operations, RHW Management 53% of HR professionals say employee engagement rises when onboarding is improved (Source: SilkRoad). "Beekeeper is especially easy for onboarding new employees. It lets me create a new profile for each staff member, complete with their photo and personal information about their passions and special interests so other team members can quickly get to know them. In a sense, Beekeeper is a personal-broadcasting antenna." - Louie Shapiro, Director of People Operations, 1 Hotels Central Park Here's why deskless workforce technology is a smart investment: 80% of the world's workforce are non-desk workers 84% of the workforce has a personal mobile device 75% of employees use their personal mobile devices to communicate with co-workers "A proven way to engage employees and get them to embrace a hotel's culture is to connect them digitally to the organization," said Corey McCarthy, Beekeeper VP Global Marketing. "Hoteliers looking for ways to improve employee retention while boosting guest satisfaction and loyalty should invest in employee engagement technology. Beekeeper is leading the way."About BeekeeperBeekeeper is an award-winning operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent dashboard to help companies improve internal communication and streamline business processes.The company is based in Zurich and San Francisco and supports users in more than 130 countries. Clients include Heathrow Airport, Seaboard Foods, and Marriott.
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Hoteliers + Non-Desk Hotel Workers to Benefit from Beekeeper's $13 Million 'Series A' Extension

Beekeeper USA, Inc. 11 September 2018
Beekeeper, the leading communication and operations platform for connecting a hotel's non-desk workers across locations and departments, announced today that it has raised an additional $13 million as a part of its Series A extension round. Built from the ground up for secure, centralized operational communication on mobile and desktop devices, Beekeeper plans to deploy its latest round of capital by continuing to invest in hospitality market growth, innovation and its information security management system to maintain their ISO 27001:2013 certification. This will ensure the platform delivers a simple and elegant experience for hotel workers while maintaining the highest security levels.Atomico and Keen Venture Partners led the round with a diverse group of strategic investors including Samsung Next, Edenred Capital Partners (ECP), and Swiss Post who have joined Beekeeper's mission to connect the nearly 2 billion non-desk workers who have been forgotten when it comes to digitalization within companies. All existing key investors, including FYRFLY Venture Partners, ALPANA Ventures and investiere.ch, participated in the round as well.Aligning employees without email addresses or corporate devices with the entire organization in a centralized, secure environment is a major challenge. Seventy-five percent of the workforce currently use their personal mobile devices to communicate with co-workers, and the lack of proper operational communication tools has forced employees to use consumer-based workarounds like WhatsApp and Facebook Messenger. Data privacy scandals by consumer giant Facebook and the launch of GDPR has emphasized the importance of data privacy and security."Atomico is proud to support Beekeeper as their innovative employee communication and operations platform, built specifically for the world's two billion non-desk workers, continues to succeed on a global scale," said Ben Blume, Principal at Atomico. "Over the last few years we've watched Cris, Flavio and the team build not only a world class product and culture, but consistently win some of the world's most well recognized corporations as clients across a range of industries from hospitality and manufacturing to retail and construction. It is a testament to our belief that big enterprise SaaS winners will continue to emerge from Europe.""Beekeeper plays right into the heart of the digital workplace trend," said Robert Verwaayen, general partner at Keen Ventures. "We believe that Beekeeper is on a path to become an indispensable collaboration tool for the 80% of the global workforce that has been largely forgotten by digital technology. The market opportunity, strength of the product and the talent of the team gives Beekeeper a real shot at becoming a meaningful giant in the mobile enterprise space."This round of capital will also be dedicated to the next evolution of Beekeeper's Marketplace and plug-in ecosystem. As the central employee touchpoint, Beekeeper has the unique ability to streamline internal communications and operational tools within one intuitive app that desk and non-desk workers can access in real time from their mobile phone. Through Beekeeper's integrations and out-of-the-box apps, corporations can consolidate operational tools and communications into a simplified employee experience - something that will be imperative as frontline workers are introduced to corporate technology, many for the first time.Christina Bechhold Russ, principal at Samsung NEXT Ventures said, "Non-desk-based workers are one of the most overlooked markets for digital services, yet they are estimated to have a mobile penetration rate of 84% and only continues to grow. Beekeeper enables employers with distributed workforces from manufacturing companies to retailers to seamlessly connect everyone in the organization and transform the way information is disseminated and shared. A strategic investment for NEXT, this is a great opportunity to support a fast-growing scale-up leveraging mobile devices to define the future of work."Beekeeper's new financing comes within a year of closing its Series A round and marks a time of rapid corporate growth. In the past year, Fortune 500 firms across the globe have adopted Beekeeper to improve internal communications and streamline operations. Beekeeper has also increased its user base by more than 500% and is currently being used in more than 137 countries worldwide.
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Beekeeper Improves Employee Communication for Feather Falls Casino, Lodge & Brewing Co.

Beekeeper USA, Inc. 5 September 2018
To improve on the company's crisis communication plan, Turner set out to find much-needed technology that engaged employees and allowed them to communicate during an emergency. In June 2018, Feather Falls Casino, Lodge & Brewing Co. implemented Beekeeper, the "Most Innovative Technology of 2018," and the "People's Choice" for engaging hospitality workers who don't sit behind a desk and don't have access to work email."There's nothing like a natural disaster to expose communication flaws," Turner said. "When this incident happened, we realized that we had no way of notifying our employees about what was happening. We couldn't reach out to see if anyone needed help, if they had pets needing rescuing, or if they just needed a place to stay. All outlets, including the Casino, Lodge and Brewing Co., remained opened. Most of our employees don't sit in front of a computer; they're busy serving guests. While we have bulletin boards on the premises, we needed a more consistent and efficient way to reach the bulk of our employees in real time. It was an ineffective way to operate, and it left our employees feeling disconnected, especially those working the swing and graveyard shifts. We needed a fairer way to engage everyone, regardless of what shift they work."Several months passed, but my passion for Beekeeper never waned," Turner said. "I needed a miracle to get the solution . . . and I actually got one. Upon returning from an industry convention, our Director of Hospitality Mark Grover and the Front Office Manager Scott Nash couldn't wait to tell me about an amazing solution they discovered that could solve all our communication problems; they were talking about Beekeeper. Unaware that I had already demoed the system, we now had three associates advocating for Beekeeper. We presented General Manager Ed Gilbert with the following reasons why Feather Falls Casino, Lodge & Brewing Co. needed Beekeeper."Beekeeper enables the property to:Be transparent and inclusive - everyone gets the same information no matter what shift they work or what department they work in.Be interactive and encourage collaboration - information sharing and ideas.Empower employees - gives them a voice.Provide two-way dialogue between employees and management.Engage with employees who don't have computer access or email.Push out emergency information.Eliminate bulletin boards and posters in break rooms throughout the property.Recognize employees, get team feedback, share our successes, and acknowledge successes of others.Share information quickly and easily, including policy and safety information, and set read receipts.Send targeted information or messages to predefined groups or departments.Receive analytics and business intelligence to gauge the effectiveness of what we are doing.Onboard employees and send welcome messages to introduce new employees.Pin important documents for employees to access.Buzzing on BeekeeperSince going live, 89% of users are active on Beekeeper daily, Turner said. Feather Falls Casino created a group stream called "Casino Connect" that encourages two-way communication for anything that employees and managers want to post. Individual streams were also activated, enabling departments to post schedules, accolades for jobs well done, news about the hotel or department and more. Employees with flip phones or who have no way of downloading the app can view communication streams on TV monitors in break rooms."The feedback from employees has been amazing," Turner said. "We use Beekeeper to keep everyone informed about everything, whether we're posting pictures of new slot machines and posting discussions about new casino games that we are rolling out that week or detailing employee ticket giveaways and announcing employee events, awards or birthdays. We've even started a new video challenge called 'Meet the Hive in Five' where one department makes a video featuring an employee who answers five questions about himself or herself. Then that department challenges another department to do the same. It's a fun, social way to get to know employees better. This is just one of many ways that Beekeeper is making everyone feel part of the Feather Falls family.""We are so happy that employees at the Feather Falls Casino, Lodge & Brewing Co. are fully engaged with Beekeeper," said Corey McCarthy, Beekeeper VP of Global Marketing. "We often see it takes a high profile incident to discover the need for our product."When employees are connected, it makes them feel part of a unified family," McCarthy said. "This is so important for employee morale and delivering superior guest service. For employees to be truly happy, they need to have a voice. They also need to be recognized among their peers and rewarded for doing a great job. This ultimately creates loyalty, and it drives job retention. We are grateful that Rhonda Turner didn't give up on her dream to implement Beekeeper . . . she fought the good fight for the betterment of Feather Falls employees, and today, everyone is reaping the rewards."
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Mobile Communication is Key to Employee Engagement & Retention

Beekeeper USA, Inc. 14 August 2018
With unemployment at an all-time low - 4% across all industries as of June 2018, according to the Bureau of Labor Statistics - employee retention is top of mind. The proliferation of available jobs in hospitality has sparked even more competition among hotels to attract and retain employees. An additional dollar per hour or free daily lunch is proving to be enough of an incentive for hourly employees to leave one property and move to the next.It's innately difficult to connect with hotel employees because in a 24/7 work environment, cross-team collaboration is near impossible. Daytime employees and managers rarely meet or communicate with those working the night shift or working part-time on the weekends. Factor in that on average, 83% of a hotel's hourly employee do not have a work email address and don't sit behind a desk, and the challenge to engage with those people responsible for touching and serving your guests heightens.Today, 43% percent of Millennials envision leaving their jobs within two years; only 28 percent seek to stay beyond five years, according to the 2018 Deloitte Millennial Survey. Gen Z respondents express even less loyalty, with 61 percent saying they would leave within two years if given the choice. So, how do hoteliers retain valuable employees - especially Millennial and Gen Z associates?Dr. Linda Herkenhoff, a professor in the Graduate School of Business at Saint Mary's College of California teaching Leadership and Organizational Behavior and Quantitative Analysis, says that to maximize employee retention, foster employee commitment and create a healthy workplace, hoteliers must understand how employees are perceiving the organization and at which stage during the employment lifecycle. In the Pre-Arrival Stage (before an employee accepts a position), job-seekers will research the hotel and form their own ideas about how this job will serve them if hired. Once hired, the Encounter Stage begins. It's here that the new employee is introduced to the organizational culture and determines if they want to engage with the hotel's culture or not. Then comes the Digital Metamorphosis Stage - the point when an employee is changed from an outsider to an insider that now fits into the organization. How long it takes to morph depends on the company's culture, the job position and the employee himself. Only when an employee gets through the Digital Metamorphosis Stage can employers maximize the employee's commitment to the organization. It's this stage when a hotel will achieve its lowest turnover because its people are committed to the beliefs of the organization.The key to reaching digital metamorphosis is found in "socialization." Learning the acceptable behaviors of the group will enable staff to be transformed from outsiders to highly-valued members of the organization. It's in this last stage that employees will find it inherently difficult to quit their jobs because they don't want to leave their friends behind or because they find themselves engaged in something more meaningful than making a little more money. The additional $1 per hour from the hotel down the street will mean nothing to them compared to their new-found identity of performing an important role within the organization - one that helps the company, each guest, and ultimately themselves.Metamorphosis is Achieved DigitallyThe best way to engage employees and get them to embrace a hotel's culture is to connect them digitally to the organization. Linking employees across locations and departments in real time via mobile or desktop devices will keep each person wanting to learn more about the company ... their department ... VIP guests who may be arriving that day or that week ... a new hire ... an incentive contest ... or even a new corporate policy. Digitizing the workforce will help companies improve internal communication and streamline business processes. It's an ideal way to connect non-desk workers to company news, updates and protocols; share crisis communications messaging; onboard new hires; and motivate existing employees and share their achievements. In other words, it keeps employees connected to management and each other.When hotels digitize their employee communications, it increases efficiency. Here are a few examples:A general manager wakes up in the morning, pours a cup of coffee, opens the hotel's communication app via his or her smartphone, tablet or computer and reads about what's happening throughout the day before getting dressed for work. Even if it's the GM's day off, he or she can remain connected to the hotel and can communicate with staff if needed.A human resources director holds a meeting to announce a new company-wide security initiative. After the gathering, he or she can use the communications app ask the team whether they found the information helpful. Additional questions that employees may have after the meeting can be asked and answered via the app. Employees who were not on duty when the meeting was held still get to weigh in and ask questions.A food-and-beverage director issues a new challenge: "Help Us Name Our New Employee Dining Room." Using the communication app as a survey tool, employees submit suggestions via the app. Names are narrowed down and the options are posted and shared via the app. Once out for a final vote, a name is chosen and the employee who submitted the name is recognized and rewarded.A housekeeping manager wants to communicate with team members while the property is closed following a natural disaster. She uses the mobile app to check on staff and discuss returning to work. The tool automatically translates the message into each recipient's native language.A front-office manager wants to introduce hotel staff to a new front-desk clerk who will be starting the next day. Information on the new hire, along with her photo, is shared via the communication app. When the new team member arrives the next day, she is greeted by name immediately by all staff who walk by. Co-workers who may share the same interests have something to chat about with the newbie, making her feel welcome and right at home.When colleagues are connected, it makes them feel part of the hotel family, thereby making it difficult to take a job elsewhere due to relationships forged. It engages employees at a basic level. It gives them a voice, rewards them for contributing to a cause and doing something good, creates loyalty, and drives job retention. It makes employees feel a part of something big, something important, something with a social conscience.On the low end, it costs a hotel approximately $4,000 to hire, train and uniform an employee. Just think how much money can be saved - and how many employees can be retained - with the right tools and processes in place.
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GDPR Compliance Deadline Has Come and Gone; What Does it Mean for Hotels?

Beekeeper USA, Inc. 24 July 2018
SAN FRANCISCO, CA -- The European General Data Protection Regulation (GDPR) compliance deadline has passed, and it now requires every hotel in the world to have guidelines in place that protect European Union (EU) residents' personally identifiable information against security breaches. While a lot has been discussed to help hoteliers become compliant, many are wondering "what comes next?" Dr. Amir Ameri, Data Protection Officer for Beekeeper, a GDPR-compliant developer of a digital workplace app hailed as the "Most Innovative Technology" for 2018 and the "People's Choice" by actual users and buyers, is providing answers to some of hoteliers most frequently asked questions.Q: How quickly will regulators levy major fines if a hotel or hospitality-related business is not GDPR compliant?A: Before a fine is levied, an offence must be established. This may be due to an incident impacting personal data of an employee or a guest or a defined regulatory audit. Hence, establishing an offence in this matter would require evidencing several criteria, performing audits, assessing the knowledge of the offender to the offence, i.e. establishing intent and the level of due diligence the offender had met. Taking all factors into consideration, previous court rulings in the EU have taken time to give a ruling in data protection and privacy matters. Article 83 states: "In any event, the fines imposed shall be effective, proportionate and dissuasive." This will be case dependent and influenced by the legal proceedings in the jurisdiction in question as defined by the regulatory body.Q: Will the GDPR regulation help or hinder future innovation?A: In my opinion, not only will GDPR regulation significantly help future innovation, but it will also establish an absolute maximum of the necessary level of "trust" required to have a flourishing use of any future innovation.Q: Will the GDPR regulation help or hinder my hotel's global marketing efforts?A: Understanding that establishing "trust" is the cornerstone of any successful marketing effort, there is nothing better than upholding a basic "undeclared human right" in any company's effort to commercialize their product. Adapting to new processes and marketing efforts will be necessary, but it's also addressing an important need in the minds of most consumers.Q: What do hotels need to do to maintain their opt-in-subscriptions? What will this mean to customer loyalty and bottom line revenues for the future?A: It is helpful if businesses/hotels recognize that personal data is not a free commodity and there is an ownership title associated with the personal data to the data subject. Safeguarding this is all GDPR requires. Incentives, or any form of compensatory measures of interest to the data subject, may result in maintaining a higher customer loyalty. It is important to note, however, that customer loyalty and bottom line revenues were only impacted for businesses/hotels with a model to use a "free commodity = personal data" to generate income. As we all know, in a free economy, this itself is considered an unfair distribution of resources and a disadvantage for a healthy economy and it is not tolerated in many countries.Q: What happens if there is a third-party breach? For example, a hotel uses WhatsApp to stay connected to their employees. What happens to that hotel if WhatsApp is not compliant? Is it liable for the breach or is WhatsApp solely responsible?A: One of the points that GDPR addresses clearly is the responsibility of each party in the processing life cycle. In this respect, although GDPR has a "pass through" approach, it is the responsibility of the controller to be transparent towards the data subject and manage such risks with the processors and the involved third parties. For example, having a data processing agreement in place between the involved entities, performing risk assessments and taking other risk mitigating measures are the norm in managing this type of risk. In the example stated, since the hotel is considered as the controller, certainly the hotel will be audited to establish whether it had performed its due diligence towards managing this risk or not. Basic assumption is that the data subject was informed and consented to in the first place to allow WhatsApp to have possession of their personal data. If not, clearly the hotel will be held liable in a first instance.Q: Understanding that GDPR is not a one-off compliance effort (like the rush to fix the Y2K Millennium Bug) and continuous changes will need to be made, is there a grace period on updates? Will there be a global schedule specifying when updates need to be made? How does a company know if it's up-to-date with all the recent regulations?A: GDPR is the law and became enforceable on May 25th, 2018. The grace period for meeting GDPR requirements started in April 2016, with a 2-year period allowed for compliance. Although, it has happened in the past that regulators have "extended" enforceability timelines, to date, I am not aware of any extension periods for the start of enforcement of GDPR.
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Beekeeper Improving Guest Service and Guest Satisfaction Scores at the Watergate Hotel

Beekeeper USA, Inc. 10 July 2018
SAN FRANCISCO, CA -- In addition to completing an extensive $200 million renovation, the iconic Watergate Hotel in Washington, D.C., is making a big investment in its employees by adding the Beekeeper digital workforce communication platform. With 280+ workers responsible for delivering the ultimate guest experience, the hotel needed game-changing technology to ensure that service standards were at peak performance and employee morale remained high. Beekeeper, the "Most Innovative Technology of 2018," was implemented as the primary internal communications channel for the property. It connects every single employee to relevant messaging about things happening at the hotel and to one another."You can't maintain a corporate culture without constant communications," said Jeff David, Watergate Hotel Managing Director. "Beekeeper has revolutionized the way we talk. It's the foundation of our culture and community, and it's an integral part of our daily operations. Beekeeper is cost-effective, and because it operates in the cloud; it saves time and doesn't weigh down our servers with large files. The platform is so simple, there is virtually no learning curve. Everyone knows how to use it because they're familiar and comfortable with social posts and text messaging."Probably the best thing about Beekeeper is that it improved our guest service scores, our TripAdvisor scores, and overall internal communications," he said. "Management postings in Beekeeper get quick reactions to time-sensitive requests without having to track down staff. And, on my days off, instead of calling my staff to check in on operations, I can remotely review the posts and chats to see what's going on. Beekeeper gives me peace of mind and it gives me more work/life balance. In a word, Beekeeper is 'priceless.'"Beekeeper digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive platform. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent analytics dashboard to help hotel companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow.Staff Share Success SecretsBeekeeper serves as The Watergate Hotel's main channel of communicating up-to-the-second information. During morning lineups, staff discussions are entered into Beepeer. Then, employees who may have missed the meeting can pick up their phones and review discussion details. Everyone stays in the know no matter what shift they work or where they work on property.Here are additional ways Beekeeper is having an impact on departmental staff:Human Resources - Kakina Verma, Assistant HR Director, said she pays attention to the hotel's "Crunch" stream on Beekeeper. "A 'Crunch' is code for all-hands-on-deck," Verma said. "We post a Crunch message when we need everyone to leave whatever they are doing and report on site to help with the task at hand. It conveys a sense of urgency and it results in action. We are really impressed with the response that Beekeeper gets when this level of assistance is needed. Employees goes above and beyond what is normally asked of them. Beekeeper is definitely a great tool for enhancing employee motivation, increasing employee engagement, and maintaining the culture of our organization."Catering & Events - Julia Rapley, Director of Catering & Events, said she too has urgent situations that arise, and Beekeeper is the best way to get help quickly. "During events things come up, and they need addressed immediately," Rapley said. "Before we had Beekeeper, I would have to run around to find somebody to assist me or try to call someone who might be standing in a dead spot. Even though I sent an urgent text, I'd have to wait for a response. With Beekeeper, I can chat directly with the person I need assistance from, or I can issue a Crunch or just make a post in one of the feeds. It's just an easy, direct way to get help, to give information and to share with the whole team things that need attention or things that are just interesting that might be going on."Food & Beverage - Sabina Dangal, Food & Beverage Manager, said she likes to use Beekeeper to keep everyone abreast of menu changes and make them aware of guest satisfaction issues. "Before Beekeeper, updating menus was time consuming," Dangal said. "Now, whenever our menu changes, we simply post a picture in Beekeeper news feed. Also, if there is a guest issue, we post the problem in the feed so everyone is made aware of the situation. This ensures that every staff member can provide a little extra hospitality to that guest to make sure he or she returns. Beekeeper is super easy to engage with and deliver the best possible service."Housekeeping - Angelica Ridings, Housekeeping Manager, said Beekeeper is helping her to communicate back-of-the house information to the front of the house. "I love Beekeeper because it allows departments to communicate," Ridings said. "It's also useful when someone is off duty; they can still read daily departmental posts and not have a fear of missing out. I like seeing all the pictures that are posted throughout the day by my co-workers. It helps me appreciate our hard-working staff, and it also boosts morale. When I'm on duty, a TV in the cafeteria streams the Beekeeper news of the day. We can even see pictures of VIPs coming in, so if we see that guest walking in a hallway, we can greet them by name and make their stay extra special."Night Shift - Eric Costley, Night Manager, said he uses Beekeeper to improve safety operations. "Beekeepers allows me to send alerts throughout the hotel without having to stop to find an available computer," Costley said. "Alerts go directly to employee phones, making everyone instantly aware of what's going on. It's the easiest and fastest way to communicate. Because I work overnight, it can be difficult to communicate with staff who work during the day. Beekeeper keeps me connected to people that I don't normally see. I try to celebrate my overnight crew by posting them on Beekeeper once a week. It gives the morning crew an opportunity to get to know people that they don't normally see during the day."Front Desk - Veronica Panameno, Assistant Front Office Manager, said she likes Beekeeper because it's fast and easy, and doesn't require a user manual. "Our mission is to provide personalized service to create a memorable stay for every guest who walks through the door," Panameno said. "That's why it's so important to know who our VIP clients are so that we can attend to their needs a little bit more. I find that employees are more interested and excited to learn what's going on around the hotel. A flyer on a corkboard just doesn't effectively communicate the way Beekeeper does with it's fun, social media-like type of stream. I absolutely love it."Executive Office - Demi Tolomeo, Executive Assistant, said Beekeeper has completely changed the hotel's working dynamic. "I would never want to work anywhere without Beekeeper," Tolomeo said. "We use Beekeeper to celebrate employees monthly with birthday celebrations, as well as to spotlight employees who may win an Icon award - our Employee of the Month program. We also use it when teams are doing well in their department. We'll snap a photo and make sure everybody sees our teamwork."Hard Work Pays Off Connie Rheams, Beekeeper Global Head of Hospitality Sales, said hearing the testimonials of The Watergate Hotel employees makes doing her job worthwhile."I'm so happy to hear that so many employees at The Watergate Hotel across all departments are achieving such success with Beekeeper," Rheams said. "The Watergate Hotel is legendary. With the new renovation, it's become an urban oasis that redefines luxury. When you are this well known, attention to the smallest detail is key, and to achieve that level of service, it takes happy employees who are proud and enthusiastic about engaging with guests."So often hoteliers forget that it's the employees who make the biggest difference in each guests' stay," Rheams said. "The beauty of Beekeeper is that it's a mobile communication channel that gets the right information to the people touching the guest. Workplace communications is an area that we can make the biggest strides for improving the guest experience, and its critical in creating strong employee engagement, reducing turnover and enabling a property like The Watergate Hotel to become an employer of choice. I'm delighted that Beekeeper has been so effective in linking this hotel's non-desk workers. The result is better individual and team performances."
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Beekeeper Wins E20X 'People's Choice' at HITEC Houston

Beekeeper USA, Inc. 26 June 2018
SAN FRANCISCO, CA -- Digital workplace app developer Beekeeper is taking the hospitality industry by storm. Last week the company was presented with the "People's Choice Award" at HITEC Houston, part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP).Judged by HITEC attendees, the workplace communication app was chosen as the crowd favorite for its ability to digitize hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems and communication channels within one secure, intuitive platform, Beekeeper helps hoteliers exchange information, share property updates, and communicate best practices within or across departments in 30 languages. In March, Beekeeper was named hospitality's Most Innovative Technology by Hospitality Technology Next Generation (HTNG), winning the 2018 TechOvation Award."HFTP is happy to congratulate Beekeeper as the 2018 People's Choice E20X HITEC Houston winner," said Frank Wolfe, HFTP CEO. "An award selected by actual users and buyers is a great boost to a company. Beekeeper should be very proud of the honor.""We couldn't be more thrilled to win this award from among the world's brightest minds in hotel technology," said Connie Rheams, Beekeeper Vice President Hospitality. "There were many innovative startups competing for this top honor. Being named the 'People's Choice' speaks volumes for the need in our industry to improve communications for a hotel's non-desk workers which typically account for 80% of the workforce. Beekeeper is a solution that drives strong operational alignment, employee engagement, reduces turnover and enables a hotel company to become an employer of choice. We'd like to thank HFTP for making the E20X award program possible, and we sincerely appreciate everyone who voted for Beekeeper."The E20X Houston innovation competition for hospitality featured 16 startups, an expert panel of six judges and 16 industry mentors who coached the entrepreneurs before their four-minute pitch. According to HFTP, HITEC Houston broke barriers at the George R. Brown Convention Center June 18 to 21 as the highest attended event in the association's history with more 6,650 attendees. Next year, HFTP will host HITEC Minneapolis from June 17 to 20, 2019 at the Minneapolis Convention Center.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career. Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.
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Beekeeper Adds SIXTY Hotels to its Portfolio

Beekeeper USA, Inc. 18 June 2018
San Francisco, Calif. --Beekeeper is pleased to announce that its digital workforce platform is now serving as the hub for all operational communications at SIXTY Hotels, a collective of five singularly iconoclastic luxury lodgings in New York, Los Angeles and Miami. Beekeeper is reaching each SIXTY Hotels employee with relevant messaging, engaging them and connecting them with one another. Comprised of a cloud-based web platform, mobile app and digital signage, Beekeeper is keeping property, guest and corporate information at employees' fingertips."Beekeeper is quickly proving to be a powerful tool for driving and building a strong and informed company culture," said Christopher Horn, Vice President of Operations for SIXTY Hotels. "When I was introduced to Beekeeper, I immediately became hooked on its power to transform our engagement and improve our employees' ability to share information and motivate each other. Beekeeper gives us a mobile means to operationally communicate with all associates across five locations in a new, innovative and authentic way. We are optimizing best practices for sharing information, recognizing employee efforts, and holistically branding corporate and property news and promotions in real time. We've seen a well-over 90% adoption rate from among our associates."Beekeeper digitizes the non-desk workforce by connecting existing operational systems and communication channels within one secure, intuitive platform. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent analytics dashboard to help companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow.Prior to implementing Beekeeper, Horn said dreaded bulletin boards, paper announcements stapled to paychecks, and notification emails served as primary forms of communications for SIXTY Hotels associates because more than 80% of the employees do not have an email address or desktop computer. This painstaking, manual means of communicating is now a distant memory, he said. Staff quickly took to Beekeeper and began organically sharing from their locations. Properties are using the platform to recognize staff for jobs well done, to chat about daily operational activity, poll associates, launch competitions and incorporate SIXTY's social media streams."Before Beekeeper, our employee communications lacked creativity and ease of dissemination," Horn said. "Sharing information always resulted in a breakdown, as it moved through the different areas of our organization. Today, Beekeeper directly links each of our associates through what we call SIXTYconnect, and all communication barriers have broken down. We recently polled our associates about Beekeeper; all teams at all levels echoed a huge improvement in companywide communications which is clearly seen in our increased employee retention rates."What I like most about Beekeeper is the ability to launch chat campaigns with all associates," he said. "It gives us the ability to maximize communications to multiple people in an efficient way while creating a personalized experience and chat interaction that is authentic and well received. Beekeeper is a solution that not only fits hotels of all sizes and contents, but it could lend itself into truly any industry where communication and community importance is the goal. We are working on some exciting pilot programs, and we will leverage Beekeeper to maximize our culture and company communications. It will also help us dive into other verifications, including supporting continued learning and encouragement throughout all of our careers with SIXTY."Coast-to-Coast CollectionThe SIXTY Hotels Collection includes three properties in New York: SIXTY SoHo (60 Thompson Street), SIXTY LES (190 Allen Street) and 6 Columbus (a SIXTY Hotel at 6 Columbus Circle). It also extends from South Beach with Nautilus (a SIXTY Hotel at 1825 Collins Avenue) to SIXTY Beverly Hills (9360 Wilshire Blvd.)."What's really cool about SIXTY Hotels is the way it provides artful service," said Connie Rheams, Beekeeper Global Head of Hospitality Sales. "Guests choose to stay at one of these iconic properties to get a one-of-a-kind hospitality experience. Beekeeper is designed to spark creativity among employees and give them a reason to want to go above and beyond what is expected of them to deliver the ultimate guest stay. When associates are recognized and rewarded in front of their peers for a job well done, it sparks competition and motivates everyone to want to do more. Hospitality quickly becomes a contagious way of life, and it feeds into the corporate culture."We are thrilled to add SIXTY Hotels to the growing Beekeeper portfolio," she said. "As SIXTY continues to communicate closely with its associates - those people touching the guest and ultimately responsible for a successful stay - they will foster a culture of contagious employee loyalty. The happier employees are in doing their jobs, the happier and more likely guests will be to return. As guest loyalty rises, so too will the need for the SIXTY Hotels brand to expand. Beekeeper is proud to be along for the ride."- # # # -About SIXTY HotelsAmbitious in vision and grounded in excellence, SIXTY is an innovative brand of boutique luxury hotels in L.A., Miami, and New York City. From its incomparable suites to its exciting restaurants and bars, SIXTY is distinguished by its highly personalized service and a sophisticated, artful touch. Each SIXTY property serves as an exclusive urban retreat for the most discerning global traveler.
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Beekeeper Achieves ISO Certification to Protect Hotels' Data

Beekeeper USA, Inc. 12 June 2018
SAN FRANCISCO, CA -- With the European General Data Protection Regulation (GDPR) now in effect, Beekeeper is pleased to announce that it is now ISO 27001 Certified in addition to being GDPR compliant. Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), the ISO standard is protecting intellectual property, employee details, and information entrusted to Beekeeper by third parties. As a SaaS offering and recognized data processor, Beekeeper has completed all necessary technical and organizational measures to ensure that its product and services will reduce its customers' risk significantly in the digital workplace."The ISO 27001 certification demonstrates that Beekeeper is actively managing its data security in line with international best practices, including GDPR," said Dr. Amir Ameri, Beekeeper Chief Data Officer. "This is the best international practice standard for information security, and it covers people, processes and technology. By protecting information and reducing risk using this three-pronged approach, Beekeeper is defending itself from technology-based risks and other common threats, such as poorly informed staff or ineffective procedures. Now that we have ISO certification in place, hoteliers can rest easy knowing that the information they share using our platform is safe."GDPR requires:The pseudonymization and encryption of personal data;The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;A process for regularly testing, assessing and evaluating risk and the effectiveness of technical and organizational measures for ensuring the security of the processing.ISO 27001 certification enables Beekeeper to:Reduce information security risks through data encryption. With ISO Certification, Beekeeper can identify which assets are at risk and require encryption to adequately protect them.Ensure ongoing confidentiality, integrity and availability of information. If the data is available but in a format that is not usable because of a system disruption, then the integrity of that data has been compromised; if the data is protected but inaccessible to those who need to use it as part of their jobs, then the availability of that data has been compromised.Mandate risk assessment by identifying threats and vulnerabilities that can affect its information assets. It also provides steps to assure the confidentiality, availability and integrity (CIA) of that data.Address the importance of business continuity management. It provides a set of controls that will protect the availability of information in case of an incident and protect critical business processes from the effects of major disasters to ensure their timely resumption.Undergo independent assessment and audits by an accredited certification body to ensure that it is meeting the requirements of the Standard."Beekeeper has undertaken this rigorous certification process to ensure that data breaches can't happen to us or our customers," Ameri said. "Helping hotels of all sizes to keep their information assets secure is our top priority. Beekeeper will reduce risk for hoteliers significantly in the digital workplace."Breakfast with Beekeeper at HITECBeekeeper is inviting hoteliers to attend a private educational breakfast at HITEC on Wednesday, June 20th, at 7:00 a.m., at the Audi Sports Club at the BBVA Compass Stadium (just 2.5 blocks from the Convention Center). During the event, Sixty Hotels will discuss the digitization of their workforce, share property updates and best practices, both of which are protected by GDPR and ISO compliance.To register for the Beekeeper Breakfast event, click here.
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Experience Hospitality's 'Most Innovative Technology' at HITEC Houston with Beekeeper

Beekeeper USA, Inc. 24 May 2018
Visit Beekeeper in Booth 1702 and Attend the Beekeeper Breakfast with Special Guest Sixty HotelsNext month C-level hotel executives will meet in Houston to attend HITEC, the world's largest hospitality industry technology exposition and conference. One of the hottest solutions on the market today, Beekeeper, voted the "Most Innovative Technology" for 2018 by HTNG, will showcase its simplified, secure, and easy-to-use tool that stores in one convenient location anything a worker needs to excel in their daily routine. This award-winning workplace communication app is proving to be integral for engaging multi-lingual employees without emails. Discover how to connect colleagues across locations and departments in real time and provide a secure, automated, and relevant flow of employee information that is readily distributed, searchable, and measurable in one central hub, by visiting Beekeeper in Booth 1702, June 19 to 21, at the George R. Brown Convention Center in Houston."We are really excited to be bringing Beekeeper to HITEC for the very first time in the U.S.," said Connie Rheams, Beekeeper VP of Hospitality. "While today's mobile technologies are ensuring that hoteliers stay connected to guests at every touchpoint, little is being offered that focuses on the communication needs of employees. These hotel ambassadors are making the biggest difference in each guests' stay - especially employees who are on the front lines and interacting closely with guests throughout the property. Beekeeper is a tool that sends the right information to the right people who are touching the guest. Until now, it was the missing mobile link to engaging employees, reducing turnover and enabling a hotel company to become an employer of choice."Beekeeper, named the 59th fastest-growing company by SaaS 1000, is a GDPR-compliant workplace app that digitizes hospitality workers by connecting operational systems and communication channels within one secure, intuitive platform. It brings together colleagues across locations and departments in real time via mobile or desktop devices by allowing top-down, bottom-up, and peer-to-peer communication to give every employee a voice. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow. The platform includes an intelligent dashboard to help companies gauge the effectiveness of their internal communications to streamline business processes.With Beekeeper, hoteliers can:See what's happening throughout the day at their hotel and read what's happening in the company.Keep all team members aligned and unified by sharing information that is necessary for staff to do their jobs.Use the Survey feature to poll employees on their satisfaction or request input.Communicate with team members during a crisis or while a property is closed.Onboard new team members and engage with them even before they start on their first day.Update staff on the status of engineering or housekeeping projects.Enable GDPR-compliant peer-to-peer chat functionality (displacing non-GDPR compliant WhatsApp business groups)The mobile and web app easily integrate with existing operational systems, so employees have all the tools they need at their fingertips. The custom branded interface and advanced front- and back-end features create an interactive employee experience proven to strengthen engagement, retention, productivity, and the bottom line.Breakfast with Beekeeper at HITECBeekeeper is inviting hoteliers to attend a private educational breakfast at HITEC on Wednesday, June 20th, at 7:00 a.m., at the Audi Sports Club at the BBVA Compass Stadium (just 2.5 blocks from the Convention Center). During the event, Sixty Hotels will discuss the digitization of their workforce, share property updates and best practices.Invitees will also learn about a new awards program being launched by Beekeeper in September in conjunction with Labor Day. The WorkHero Awards are designed to honor hotel employees worldwide for doing something spectacular for a guest."Our goal through the WorkHero Awards is honor those unsung-hero's in hospitality who labor every day to make a difference," said Corey McCarthy, Beekeeper VP of Global Marketing. "With unemployment rates the lowest they've been in several years, retaining quality employees is crucial. We want hoteliers to recognize those employees who have gone over and above their job description to do some extraordinary for their customers in hopes that it will incentivize them to cultivate their own work-hero culture. A business can't have happy customers without happy employees. It's time the hospitality industry joins in celebrating its work hero's, and Beekeeper is proud to kick off this global initiative."To register for the Beekeeper Breakfast event, click here.
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Beekeeper Ranks No. 59 on SaaS 1000

Beekeeper USA, Inc. 12 April 2018
SAN FRANCISCO, CA -- Beekeeper, a digital workforce platform recently awarded the most innovative technology of 2018, has ranked No. 59 on theSaaS 1000, a prestigious index of Software as a Service (SaaS) companies algorithmically ranked by a number of growth indicators such as hiring trends and team expansion rates. As the SaaS product landscape continues to expand, lists like the SaaS 1000 are incredibly useful tools for SaaS pros to evaluate the groundbreaking trends that will shape our industry for years to come."The Beekeeper team's international impact on frontline workforce internal communications is an indicator of their continued growth," said Tom Blue, founder of SaaS 1000. "We are excited to see them climb the ranks of SaaS 1000 and to see what the company has in store for the future."Beekeeper is a rapidly growing startup designed to solve critical technological problems throughout industries with high concentrations of non-desk workers. The team experienced a 27.71% growth over the past six months alone, with 100 employees working across the Beekeeper offices in San Francisco, Zurich, London, and Berlin. Throughout 2018, the company is projected to double in size worldwide. A 4.9 rating on Glassdoor signifies that the organization is deeply committed to building a strong company culture than enables its employees to flourish."We are honored to be included on the SaaS 1000 list and look forward to growing our team with strategic hires to execute our vision of uniting and engaging frontline and corporate employees on one streamlined platform," said Beekeeper CEO Cristian Grossmann. "We are proud of the strategic additions we have made to our team, including our recently appointed Head of Hospitality Andrada Paraschiv, Global Head of Hospitality Sales Connie Rheams, and a number of talented software engineers. These hires have contributed to the Beekeeper family doubling down on some exciting product expansions that have helped our clients ramp-up operational and communication efforts. As we aspire to continue climbing the SaaS 1000 list, we're excited to continue welcoming talented members to our team to help the Beekeeper platform and culture grow."Beekeeper is an award-winning, GDPR compliant, digital workplace app that digitizes hospitality workers by connecting operational systems and communication channels within one secure, intuitive platform. Keeping employees connected to the organization at large, as well as to each other, the company aims to digitize the 83% of employees worldwide who do not sit behind a desk. The app brings together colleagues across locations and departments in real time via mobile or desktop devices by allowing top-down, bottom-up, and peer-to-peer communication to give every employee a voice.With Beekeeper, secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow. The platform includes an intelligent dashboard to help companies gauge the effectiveness of their internal communications to streamline business processes. The mobile and web app easily integrate with existing operational systems, so employees have all the tools they need at their fingertips. The custom branded interface and advanced front and backend features create an interactive employee experience proven to strengthen engagement, retention, productivity, and the bottom line.Beekeeper supports users in more than 130 countries. Clients include Marriott, InterContinental, and Hilton.
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Beekeeper to Showcase Hospitality's 'Most Innovative Technology' at AAHOA Convention

Beekeeper USA, Inc. 22 March 2018
SAN FRANCISCO, CA -- Next week members of the Asian American Hotel Owners Assn. can experience hospitality's "most innovative technology" at the AAHOA Annual Convention & Trade Show, to be held March 27 to 30 at the Gaylord National Resort & Convention Center in National Harbor, Md. The Beekeeper digital workforce platform, considered to be the best employee app in the industry, will be on display in Booth #1075. With Beekeeper, hoteliers can exchange information, share property updates, and communicate best practices with front- and back-of-house hotel employees who don't sit at a desk or have a company email address. Beekeeper was honored with the 2018 TechOvation Award by Hospitality Technology Next Generation (HTNG) earlier this month."We are eager to introduce Beekeeper to AAHOA members at this important event," said Corey McCarthy, Beekeeper VP of Global Marketing. "We understand that most hotel employees don't have traditional desk jobs. Because they don't have a work email, they rely on bulletin boards for internal communications. While this system is okay, it doesn't resonate well with today's employees, especially Millennials who prefer to send and receive information digitally. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices, and it features an intelligent analytics dashboard to help hotels improve internal communication and streamline business processes."Beekeeper also links non-desk workers with a hotel's operational systems, such as payroll, scheduling, file sharing, task management and others," she said. "This gives staff a sense of belonging and trust . . . it increases engagement and loyalty . . . and it ultimately translates into better individual and team performances. We encourage anyone who wanting to digitize their workforce communication to visit the Beekeeper booth. We'll show attendees how they can turn employee satisfaction into guest satisfaction."With Beekeeper, hoteliers can:See what's happening throughout the day at their hotel and read what's happening in the company.Keep all team members aligned and unified by sharing information that is necessary for staff to do their jobs.Use the Survey feature to poll employees on their satisfaction or request input.Communicate with team members during a crisis or while a property is closed.Onboard new team members and engage with them even before they start on their first day.Update staff on the status of engineering or housekeeping projects."Our customers often tell us that their favorite feature of Beekeeper is its accessibility," McCarthy said. "Information can be accessed on a tablet, a smartphone, or a computer. Some hotels even have a communication monitor in their employee dining rooms so workers can see what's going on while they're having their breaks. A great employee experience will always translate to a great guest experience."Beekeeper joined the Asian American Hotel Owners Association (AAHOA) as an Allied Member in 2017.To preschedule a meeting with Beekeeper at the AAHOA Annual Convention & Tradeshow, please email Corey McCarthy at cmccarthy@beekeeper.io or request a time at www.beekeeper.io/aahoa2018.
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Beekeeper Wins HTNG's 2018 TechOvation Award

Beekeeper USA, Inc. 15 March 2018
The 2018 TechOvation Award was presented yesterday to Beekeeper by Hospitality Technology Next Generation (HTNG) during the HT-NEXT Award Ceremony in San Diego. The TechOvation Award recognizes companies for innovative products new to the marketplace from 2017 or coming in 2018. Beekeeper earned the coveted award for its workplace app that digitizes hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems and communication channels within one secure, intuitive platform, Beekeeper is helping hoteliers exchange information, share property updates, and communicate best practices within or across departments in 30 languages."The Beekeeper app uses both factors of convenience and mobility that we see rapidly growing in the hospitality industry," said Michael Blake, CEO of HTNG. "We recognize Beekeeper for their innovation and are very happy to announce them as HTNG's 2018 TechOvation Award Winner!"The TechOvation Award Contest began in December with contestants producing creative videos featuring their products. During the first round of the competition, Beekeeper was chosen as a semi-finalist after its video explained how the app connects desk and non-desk employees across locations and departments in real time via mobile or desktop, and how its intelligent dashboard improves internal communications and streamlines business processes. During round two, and after presenting its workplace app solution to a panel of 34 distinguished judges comprised of individuals of HTNG's global leadership councils, Beekeeper was named a Top 3 Finalist. In the final round, it was the audience of more than 600 hospitality technology professionals that ultimately voted Beekeeper as hospitality's most-innovative technology solution for 2018."Because hotel employees do not have traditional desk jobs, and therefore emails are ineffective, many properties rely on bulletin boards for internal communication, and it isn't resonating well with today's employees, especially Millennials," said Corey McCarthy, Beekeeper VP of Global Marketing. "We entered the TechOvation Award Contest because we are successfully accomplishing what no one else can, the ability to reach every single hotel employee via a web platform, mobile app and digital signage. This critical information app is also integrating with other popular applications and seamlessly bringing other tools and information to hotel employees' fingertips, such as scheduling shifts and managing tasks in real time."Hoteliers are unaware that a workplace app of this magnitude exists, and being named the 'most innovative' technology of 2018 signifies that the industry is in dire need of this digital transformation," she said. "Beekeeper is proud to have been among such prestigious companies vying for this top honor. We owe this achievement to our staff and development team who share our vision for success. We would also like to thank HTNG for creating this award program that recognizes technological disruptors and rewards them for their unwavering commitment for enhancing the guest experience."About Hospitality Technology Next Generation (HTNG)The premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG's members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.Currently more than 400 corporate and individual members from across this spectrum, including world leading hospitality companies and technology vendors, are active HTNG participants. HTNG's Board of Governors, consisting of 21 top IT leaders from hospitality companies around the world, itself has technology responsibility for over 2.5 million guest rooms and world-leading venues. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit www.htng.org.

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