Hospitality Industry Technology Exposition & Conference
April 11–13, 2018
RAI Amsterdam Convention Centre
Hospitality Industry Technology Exposition & Conference
June 26-29, 2018
Hospitality Industry Technology Exposition & Conference
December 5–6, 2018
Angie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room Assistant
Angie Hospitality 12 March 2018
SAN JOSE, Calif. -- Angie Hospitality, developer of the world's first voice and AI solution purpose-built for the hotel environment, announces the release of its next generation enterprise-class, cloud-managed interactive guest room assistant, Angie. After winning the HTNG TechOvation Award in 2017 for its initial release, Angie has since been outfitted with a variety of enhancements and additional features that are designed to make the solution even more robust and augment its functionality for both guest-facing and operational applications.Newly released enhancements to the next generation Angie solution include:Optimized audio input and speech recognition performance28 percent larger and higher-resolution multi-touch IPS touch screen with wider viewing angle and capacitive touch buttons for easier access to most user featuresPowerful new custom-designed Wi-Fi antennas to maximize guest and property network connectivityUpgraded sound system for enhanced sound quality and hands-free callingUSB-C port to charge the latest devicesTelephone handset option now available to replace in-room telephoneInteroperability with more systems, including room control and IP telephonyIn addition to the new features, Angie now includes a privacy setting, which allows guests to completely turn off the voice-controls, if desired, and use only the device's touch screen to access all property amenities and services available through the system."The diverse and powerful capabilities of voice-control and AI will rapidly transform the hospitality technology industry, and our goal is to leverage that power to an even greater degree in the Angie solution to benefit both hoteliers and guests," says Ted Helvey, CEO of Angie Hospitality. "With the release of our next generation Angie, we have incorporated the feedback gained from both hoteliers and guests to further improve the guest experience, as well as streamlining hotel operations through the use of innovative, future-proof technology."Designed to serve as a 24-hour interactive guest room assistant, Angie offers intuitive voice and touch screen interfaces that provide convenient access to property information and services, as well as options to provide secure guest Wi-Fi access, room controls and even act as the in-room telephone.Using their voice or the high-resolution touch screen, guests can learn about property amenities, play their music on Angie's Bluetooth speakers, make hands-free calls using their mobile phones, order room service, contact housekeeping, control the TV and much more. With additional available modules, guests can also control the room lighting and temperature, make calls inside and outside the hotel, and connect to a secure in-room private Wi-Fi network. Through this network, guests can also connect to casting-equipped guest room televisions to stream their own content."With Angie's cloud-powered hotel interface, the system can be implemented as a stand-alone 'plug and play' device or easily integrate with other hotel systems to enhance efficiency and maximize revenue," continued Helvey. "For example, when interfaced with the property's HVAC, Angie offers the ability to automatically reset temperature and lighting controls when rooms are unoccupied, providing significant savings on energy costs."Angie's multi-functional design eliminates the need to purchase separate products typically expected in guest rooms such as telephones, nightlights, alarm clocks, printed in-room collateral and Wi-Fi access points. Angie can also serve as a central source for providing personalized services and engagement with groups, as well as for promoting hotel amenities and sales incentives, either via its built-in touch screen or by voice response.For information on Angie's full suite of capabilities and options, or for inquiries on implementing Angie at your property, please visit angie.ai. Those interested in scheduling a demo of Angie can also submit a request by visiting angie.ai/contact-us.
Angie Hospitality, 2017 TechOvation Award Winner, Returns as Gold Sponsor of HT-NEXT 2018 Conference
Angie Hospitality 30 January 2018
SAN JOSE, Calif. -- Angie Hospitality, developer of the world's first enterprise-class, cloud-managed interactive guest room assistant, purpose-built for the hotel environment, is announcing its sponsorship of HT-NEXT 2018, taking place in San Diego from March 12-14 at the Manchester Grand Hyatt. One of the fastest growing industry events, the three-day conference combines Hospitality Technology's Hotel Technology Forum and HTNG's North American Conference to offer hospitality industry professionals and key decision makers a complete view of the evolving technologies expected to make waves in the industry."HT-NEXT has been an important event in our initiative to innovate the hotel industry through guest-centric and future-proof technologies, such as AI and voice," said Ted Helvey, CEO of Angie Hospitality. "As the winner of the 2017 TechOvation Award, we are honored to be returning as a Gold sponsor to show our support for future hospitality technology innovators."As an event that attracts hospitality industry leaders from around the world, HT-NEXT hosts numerous networking events and educational opportunities focused on the latest technological advancements and offerings. Topics covered during several scheduled sessions include innovating the guest experience, the rise of AI and the intelligent hotel. Leading the industry in voice-activated and guest room assistant technology, Angie Hospitality is set to provide attendees with insight on how hotels can address the ever-increasing consumer expectations for personalized service and enhanced convenience through the use of AI driven, voice-based solutions."2018 is expected to be a major turning point in the world of AI and voice, especially within hospitality," adds Helvey. "Such technologies are the future of the hotel industry, and we look forward to leading the charge as a Gold sponsor of HT-NEXT 2018."Serving as a 24-hour guest room assistant purpose-built for hotels and resorts, Angie was developed with not only interactive guest service in mind, but back-of-house operational efficiency. Key features include its ability to provide guests with secure, customizable in-room Wi-Fi connectivity, voice-based room controls, telephony, and access to an array of hotel services and amenities. Leveraging future-proof technologies, including Zigbee and BLE, and equipped with both voice and touchscreen interactivity, Angie provides hoteliers with an all-encompassing in-room solution that immediately responds to guest and staff requests with a simple voice command.Angie is currently being implemented at multiple hotel properties in the U.S. and internationally. For more information on Angie's full suite of capabilities and options, please visit www.angie.ai.
Angie Hospitality Selected to Present Voice-Assistant's Hotel Guest Wi-Fi Innovation at WBA Wireless Global Congress
Angie Hospitality 14 November 2017
SAN JOSE, Calif. -- Angie Hospitality, creator of the world's first voice-based guest room assistant and in-room Wi-Fi access solution developed specifically for hotels, has been selected by WBA (Wireless Broadband Alliance) to present at this year's Wireless Global Congress in New York City. During the four-day event, which is scheduled to take place November 13-16 at The Roosevelt Hotel, Angie Hospitality's CEO, Ted Helvey, will present Angie's comprehensive suite of capabilities at two invitation-only sessions, with a focus on its secure PAN (Personal Area Network) guest Wi-Fi functionality.The annual Wireless Global Conference showcases innovative technological solutions in wireless services, bringing together senior-level executives from a multitude of industries. Chosen by show officials to showcase Angie Hospitality on the conference's prestigious Innovation Stage, Helvey will conduct a six-minute presentation on the solution's advanced Wi-Fi capabilities on Thursday, November 16 at 10:55 a.m. Also selected to participate in this year's WBA Accelerator Program, Helvey will again present an overview of Angie's capabilities to a panel of leading industry experts and investors at 6:50 p.m."As the use of voice-activated technologies is continuing to expand in the consumer electronics market, travelers are beginning to expect the same convenience in their hotel room when they are away from home," said Helvey. "We developed Angie from the ground up as an enterprise-class, cloud-managed solution that is purpose-built specifically for hospitality, and we packaged it with a robust and easy-to-use cloud-managed Wi-Fi feature set that provides what every traveler needs and what hotels struggle to provide - simple, secure and easy-to-use connectivity for all their devices. We are honored to have been selected by WBA to present our solution at this elite global forum."With a focus on not only introducing advanced voice-based guest service solutions to the hospitality industry, but providing secure and robust in-room Wi-Fi networks in every guest room, Angie is the world's first voice-activated, enterprise-class solution built specifically for the hotel environment. The solution offers hoteliers and their guests a 24-hour interactive voice- and touch-based guest room assistant that maximizes operational efficiencies and revenue for the property, as well as increasing guest satisfaction. Angie is currently being implemented at multiple hotel properties in the U.S. and will be available for general distribution in Q1 2018.For more information on Angie's full suite of capabilities and options, please visit www.angie.ai.
Angie Hospitality to Showcase Voice-activated Guest Room Technology at 2017 Hong Kong Electronics Fair
Angie Hospitality 5 October 2017
HONG KONG -- Angie Hospitality, creator of the world's first 24-hour interactive guest room assistant, Wi-Fi and room control solution designed exclusively for the hospitality environment, is expanding its global presence by demonstrating the award-winning solution at the 2017 Hong Kong Electronics Fair. The prestigious annual consumer technology event is scheduled to take place October 13 to 16 at the Hong Kong Convention and Exhibition Centre.As a solution manufactured by Automatic Manufacturing Enterprise Limited (AML), Angie will be showcased at AML's booth No. CH-J08 to demonstrate Angie's full suite of capabilities and educate attendees of the impact of voice technology on the hotel guest experience, as well as property operations. A purpose-built device designed specifically to meet the needs of hotels and their guests, Angie's presence at this multi-industry tradeshow designates the innovation as one that is gaining broad interest from diverse markets and consumers around the world."By showcasing Angie with our partner AML at this event, our goal is not only to expand our presence in a new market, but to expose Angie to professionals in a multitude of sectors," says Ted Helvey, CEO of Angie Hospitality. "In addition to introducing our purpose-built solution, we look forward to providing insight on how new technologies are shaping the way in which businesses cater to customers and adapt to their growing demand for personalized service."Officially introduced as the world's first cloud-powered, interactive guest room assistant in April of this year, Angie is an enterprise-class solution that is purpose-built to meet the needs of today's hotel guests. While lauded for its state-of-the-art voice-based technology that allows users to seamlessly control guest room amenities such as lighting or temperature, Angie is further recognized for its ability to serve as a fully comprehensive guest experience enhancement platform. Some of Angie's key features include acting as a secure in-room Wi-Fi access point, serving as a 24-hour guest room assistant, replacing the telephone, supplying high-fidelity Bluetooth speakers and the ability to offer guest and group promotions through her interactive touch-screen.Angie is currently being implemented at multiple hotel properties in the U.S. and will be available for general distribution later this year. For more information on Angie's full suite of options and capabilities, please visit www.angie.ai.
Angie Hospitality Set to Present Latest Advances in Interactive Guest Room Technology at HTNG North American Insight Summit
Angie Hospitality 19 September 2017
San Jose, Calif. -- Angie Hospitality, creator of the world's first 24-hour interactive guest room assistant, Wi-Fi and room control technology solution purpose-built for hotels and resorts, has been asked to provide insight on its game changing solution at the HTNG North American Insight Summit. The event is scheduled to take place September 26-27 at the Westfields Marriott Hotel in Chantilly, Virginia. Angie Hospitality will present audience members with an informative presentation on Angie's multiple features and benefits at 3:45 p.m. on September 26 in the Lincoln Forum Auditorium. With leading members of the hospitality community expected to attend, valuable details will be provided on how increasing trends in online and voice-activated services can now be leveraged in a way that maximizes guest satisfaction, streamlines hotel operations and provides additional revenue opportunities."It is a true privilege to be able to provide insight on how Angie is filling an industry need that each day becomes more apparent, with hotel guests increasingly demanding greater online connectivity, as well as faster and more personalized service," says Ted Helvey, CEO of Angie Hospitality. "With the growing availability of technologies that address these needs, including voice-activated functionality, it is important for hoteliers to be aware that viable options exist that are tailored specifically for the hospitality environment."Since its launch, Angie has served as the world's first cloud-managed, enterprise-class, voice- and touch- interface based guest room assistant and integrated room control device. With reliable internet service being rated as one of the highest priorities among guests, Angie also serves as a secure, in-room Wi-Fi access point that guarantees a fast and seamless online experience. Equipped with advanced, multilingual voice and high-resolution touch screen interfaces, Angie provides guests with the ability to make requests for services or amenities via simple voice command, or alternatively through Angie's interactive touch screen. Options include the ability to instantly connect multiple guest devices to Wi-Fi, set alarms, play music, make phone calls, and confirm or make reservations.In addition to revolutionizing and maximizing the guest hotel stay experience, Angie also has the ability to allow hoteliers to streamline service, save staff time and expense, and boost revenue. For example, using the latest built-in occupancy sensor technology, Angie can recognize when rooms become unoccupied, and can automatically adjust temperature or lighting in order to minimize utility expenses. As a property's environmental footprint becomes more important to both hoteliers and their guests, this feature can prove vital in meeting sustainability and energy efficiency goals. With hotels seeking to make up for decreasing revenue from in-room sales such as video-on-demand and minibar purchases, Angie's digital display screen can also serve to strengthen profits by promoting on-site amenities including restaurants, spas and retail outlets. Hotels can additionally offer event organizers a way to engage and communicate with conference and meeting attendees, using a new interactive in-room medium.Recently named winner of the prestigious HTNG TechOvation Award during HTNG's HT-NEXT 2017 Conference, Angie is currently being implemented at multiple hotel properties in the U.S. and will be available for general distribution later this year. For more information on Angie's full suite of options and capabilities, please visit www.angie.ai.
Angie Hospitality Introduces Advanced Voice-Command Technology to the Hotel Industry with Official Website Launch
Angie Hospitality 27 June 2017
San Jose, CA -- Angie Hospitality, creator of Angie, the world's first interactive 24-hour guest room assistant, Wi-Fi and room control technology solution, today announces the official launch of its newly-developed corporate website, designed to bring Angie's full suite of capabilities to the forefront of the hotel industry. The first phase of this highly informative and interactive website offers key decision makers detailed information on Angie's wide range of capabilities and benefits to hotel guests, as well as the value she can bring to hotel operations and revenue. The second phase of the site will also provide integration with angie.services, Angie Hospitality's password-protected online customer portal, in order to provide Angie's hotel partners with convenient access to personalized information and services."As the world's first voice-command technology purpose-built for hotels, we knew that our website had to communicate Angie's extensive capabilities to the market, while also reflecting her 'personality' and potential for the future," said Ted Helvey, CEO of Angie Hospitality. "We wanted to portray the solution with a website that adequately demonstrates all she can bring to the hotel industry and showcases how we aim to create an entirely new type of guest experience that leverages the power of voice command."Angie responds to a variety of guest requests using her advanced, multilingual voice and high-resolution touch screen interfaces. Guests have the option of making requests through Angie via simple voice commands, or they may choose to use her interactive touch screen as an alternate method of requesting hotel services or amenities, such as instantly connecting multiple guest devices to Wi-Fi, setting alarms, playing music, making phone calls, and confirming or taking reservations.In addition to maximizing the hotel stay experience for guests, Angie also offers a plethora of operational efficiencies to hotel management and staff. With her ability to recognize unoccupied rooms through the use of occupancy-sensing technology, Angie can be alerted to adjust temperature or lighting to help lower utility costs and help meet sustainability and efficiency goals. Her digital display screen can also be used to promote on-site amenities, such as sending and alerting guests of promotions for restaurants, spas and retail outlets to further increase hotel revenue opportunities. Hotels can also offer event organizers a way to engage and communicate with conference and meeting attendees, using a new interactive in-room medium."Curiosity about Angie and disruptive voice-command technology is exploding in the global hotel market right now. With our newly launched website, both current and potential users will now be able to more easily access helpful information on how best to implement the solution for the greatest benefit to their properties and guests," adds Helvey. "Angie allows hoteliers to create a unique and interactive guest experience, while greatly enhancing both operational efficiency and revenue opportunities."For more information on Angie and her full suite of capabilities, please visit www.angie.ai.
Angie Hospitality Partners with Fourteen IP's Evolution Voice Solution to Leverage Built-in Telephone and Internet Capabilities
Angie Hospitality 26 June 2017
San Jose, CA -- Angie Hospitality, creator of Angie, the world's first voice-activated hotel guest room assistant, purpose-built for hotels, announces the completion of a successful integration with Fourteen IP's EVOLUTION Voice, a leading cloud-based PBX solution powered by BroadSoft. Among other functionality enhancements, this new technology integration will allow guests of hotels equipped with both Angie and the EVOLUTION Voice system to make and receive calls using voice-command through Angie's built in telephone and integrated Bluetooth speakers.Fourteen IP's Managing Director, Neil Tolley, commented, "As an industry leader in cloud-based telephony for hotels, we are always looking for ways to improve and enhance our offering. Angie fit directly into our sweet spot of both telephone and internet, allowing us to offer our clients even more interesting capabilities, such as a voice-based in-room service agent and room controls, as well as guest and group engagement."EVOLUTION Voice is designed to replace existing on-premises telephone systems or PBX with a virtual phone system that is hosted remotely in secure data centers, offering enhanced business continuity, flexibility and scalability. It offers a comprehensive feature set for both guests and staff, including call center and mobility applications and works with most existing bedroom telephones.Ted Helvey, CEO of Angie Hospitality, commented, "Now more than ever before, technology is having a dramatic impact on the hospitality market and changing how hotels communicate with and serve their guests. Innovation is fundamental to both our companies, so we are delighted to partner with Fourteen IP. Through these types of partnerships, we intend to propel the industry forward in combining the powerful functionalities of telephony and Wi-Fi-based services to enhance guest satisfaction and operational efficiency."Angie Hospitality officially announced its cloud-powered, interactive guest room assistant in April of this year. The enterprise-class solution is purpose-built specifically to meet the needs of the hospitality industry. Some of Angie's key solutions include acting as a secure in-room Wi-Fi access point, serving as a 24-hour guest room assistant, offering convenient room control over things like lights and temperature, replacing the telephone, supplying a high-fidelity Bluetooth speaker and providing guest and group promotions through her interactive touch-screen.Angie is currently being implemented at multiple hotel properties in the U.S. and will be available for general distribution in North America and Europe in Q3 2017. For more information on Angie's full range of features, please visit www.angie.ai.Fourteen IP will be exhibiting their Cloud-powered PBX solution this week at HITEC 2017 in Toronto at booth # 1145. Angie Hospitality will be showcasing its award-winning voice-activated innovation at the E20X Pavilion.
Angie Hospitality to Showcase Revolutionary Guest Room Technology During Entrepreneur 20X Competition
Angie Hospitality 19 June 2017
San Jose, CA -- Angie Hospitality, creator of Angie, a revolutionary voice-based hotel guest room technology solution, will be competing in the Entrepreneur 20X (E20X) competition, taking place during day one of HITEC Toronto on June 26 from 1 p.m. to 4 p.m. at the Metro Toronto Convention Centre. Angie Hospitality is one of 13 start-up contenders and will be pitching its innovative voice command solution with a four-minute presentation detailing Angie's key features, as well as her significant impact on guest communications and back-of-house operation protocol for the hospitality industry.The E20X competition features two eligible awards - the Judges' Award and the People's Startup Award. The Judges' Award is given to the start-up deemed most innovative and is chosen directly by the judging panel, with a trophy and grand prize of $5,000. The E20X People's Startup Award, also known as the crowd favorite, is chosen specifically by the conference attendees via the HITEC app."We are very pleased to have been selected to participate in HFTP's prestigious E20X competition at HITEC," said Ted Helvey, CEO of Angie Hospitality. "We designed Angie to solve multiple challenges that the hotel industry has struggled with for some time. Our solution presents an opportunity for hoteliers to advance their technological offerings to meet guest demands, while increasing operational and cost efficiencies -- and we are confident that the E20X judges and attendees will be excited about what Angie's groundbreaking innovation can contribute to the industry."Angie Hospitality officially announced its cloud-powered, interactive guest room assistant in April of this year. The enterprise-class solution is purpose-built specifically to meet the needs of the hospitality industry. Some of Angie's key solutions include acting as a secure in-room Wi-Fi access point, serving as a 24-hour guest room assistant, offering convenient room control over things like lights and temperature, replacing the telephone, supplying a high-fidelity Bluetooth speaker and providing guest and group promotions through her interactive touch-screen."The hospitality industry has a growing need for seamless and affordable integration between technology and guest service," adds Helvey. "With our team's decades of industry experience, we've seen this growing need firsthand, and spent a great deal of time talking with and learning from both guests and hoteliers about their wants and needs. Based on the information we received from these conversations, we ultimately created Angie as a unified solution to simplifying operational processes, while advancing guest experiences and convenience through technology."Angie is currently being implemented at multiple hotel properties in the U.S. and will be available for general distribution in North America and Europe in Q3 2017. For more information on Angie's full range of features or to schedule a time to visit the Angie Hospitality team during HITEC in the E20X Pavilion, please contact Dina Magdovitz at Dina@planapr.com. You may also visit www.angie.ai for more information.
Angie Hospitality Brings Voice-Based Guestroom Technology to Forefront of Industry as Winner of HTNG's 2017 TechOvation Award
Angie Hospitality 14 April 2017
"With the development of this disruptive technology, we sought to address vital needs for both hoteliers and their guests with an affordable solution that is capable of not only fulfilling those needs, but surpassing them in order to provide a truly memorable stay experience," said Ted Helvey, CEO and founder of Angie Hospitality. "We envisioned the ideal hotel, and asked ourselves what this hotel would be able to do for guests and staff alike. Angie is our answer to the industry's growing need for the seamless and affordable integration of technology and guest service."Featuring a highly intuitive multilingual voice interface that responds to both guest and staff requests, Angie brings guest service into the digital automation era, replacing an array of outdated devices and services by acting as a single source for virtually any guest need. With Angie, a simple voice command provides guests with the ability to order room service, transportation, make reservations or learn more details about the hotel or surrounding area. Using only their voice or Angie's touchscreen display, if preferred, guests can also make phone calls, play music, set an alarm and can even make use of a convenient night light that changes color based on user preference. Guests can also access news, weather reports, personal flight information, and more, making Angie's ability to act as a personal concierge virtually limitless.Acting as a robust in-room access point, Angie creates a private guestroom Wi-Fi network that ensures that guests can leverage a secure and reliable internet connection during each stay. Using open standards to easily integrate with existing hotel systems, Angie takes guest convenience even further by offering voice control over guestroom amenities such as lights, thermostat, television and drapes."With consumer technology evolving so quickly, guest demands and expectations are changing drastically with hospitality markets often struggling to keep up," adds Helvey. "In light of this, we are thrilled to be the winner of this year's TechOvation Award, and look forward to seeing Angie serve as the voice of the future for hoteliers around the world."Other deciding factors that led to Angie's selection by TechOvation judges include the platform's ability to store and automatically recall guest preferences such as lighting, temperature, alarm and television settings, as well as Wi-Fi passwords, each time they check into a hotel. For hotel chains, such data can be securely shared across their range of properties, providing guests with instant and customized convenience, no matter where in the world they visit.With the use of occupancy sensors, Angie also offers enhancements to operational efficiency by resetting temperature and lighting controls to preset levels when guestrooms are unoccupied. Its revenue enhancing abilities include sending customized promotions and informing guests of available amenities such as spa services or dining options, and even taking reservations.Angie is scheduled to be implemented at several hotel properties later this month and will be available for order beginning in late June for shipping in Q3. For more information on Angie's full range of features, please visit www.angie.ai.