Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • Next Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

  • Upcoming Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

commercial

Quore is Fast Becoming One of Hospitality's Most Powerful Technology Tools

Quore Systems 12 March 2019
Franklin, Tenn. - When technology companies enter the hospitality industry, they often face considerable challenges, especially when the vendor is introducing a product to the market that already has established competitors. This David vs. Goliath scenario can be intimidating and dissuade even the most brilliant technology minds. However, Scott Schaedle, hotel engineer and technology visionary, saw this challenge differently. When conceptualizing and launching Quore seven years ago, Schaedle said he didn't consider the start-up an underdog. Although his arsenal of workforce communications and housekeeping management tools was small in 2012, and the company's headquarters here was even smaller, the Quore founder and president said he knew how badly staff communication and guest engagement needed to be improved in hotels, and this need outweighed any hesitation to launch what is now the No. 1 housekeeping management solution in the industry."When I started tinkering with the idea of Quore, I had no idea what it would become," Schaedle said. "I saw the future of hotel automation differently; an existing workflow automation, preventative maintenance, and guest-response solution was already dominating the market, but it wasn't because it was the best or that it allowed operators to run hotels 'their way'. . . it was simply first to market. I saw the need for a cloud-based service-optimization platform that would change the way hoteliers work with colleagues and interact with guests. I designed Quore not just as a great product, but as a company that strives to make the lives of hoteliers easier. We started out small, but by listening to the needs of operators, we've become an industry giant with an offering of more than 30 powerful software features that are winning awards, improving operations and increasing guest satisfaction at hotels across the globe."Today, Quore is 3,600 hotels strong and it anticipates that number will grow to 5,000 hotels by the end of 2019. Quore solutions are available in 22 languages and are being used by 560 management companies (more than half of the top 100 highest-earning hotel management companies in the U.S.), 80 hotel brands (including IHG, Hilton, Choice, and Marriott) and independent hotels representing over 65,000 unique users in more than 29 countries. This rapid success has enabled Schaedle to expand Quore's headquarters to a 26,000-square-foot Franklin facility last month, scaling operations in preparation for even further growth and adoption.Quore develops innovative cloud-based solutions that hotels use to run their day-to-day operations more efficiently. The software improves communications between guests and staff by streamlining housekeeping, guest relations, engineering, and every other aspect of running a hotel. Quore enables managers to keep track of staff to-do's, tasks and track overall productivity across their hotel from their desktop or smartphone. Ownership groups can view their entire portfolio at any time and approve capital expenditures with ease. Quore's customers have experienced real results with some achieving a 50% improvement in their problem-handling scores. Historic data and records become easily accessible and understandable than ever so that growth and measurable improvement is attainable."Quore has quietly been working behind the scenes to give hoteliers the right tools make their jobs easier, no matter which departments they are in," Schaedle said. "We've been content to let our growth happen organically, but now we feel confident approaching the market more aggressively. People know about Quore entirely through word of mouth, but that's about to change as we embark on an exciting public relations and marketing campaign focused on highlighting our customers' successes with employee and guest engagement. Quore's expansive market penetration speaks volumes to our solution's competency and our company's commitment to hospitality. It's simply too good of a story to keep quiet any longer. So, keep your eyes and ears open - there's a lot in store for users of Quore."To learn more about Quore or to request a demo, visit www.quore.com.
commercial

Integration Partnership Between Crave Interactive and Quore is Enabling Hotels to Deliver World-Class Digital Hotel Services

Quore Systems 12 February 2019
Las Vegas and Franklin, Tenn. - Feb. 12, 2019 - What happens when two of hospitality's top-rated technologies align? It raises the bar on service delivery and sets new industry standards for guest engagement. Today, the world leading developer of cloud-based digital guest service solutions for hotels, Crave Interactive, and housekeeping/engineering management software provider, Quore, are announcing an integration partnership that is taking guest engagement and service request optimization to new heights. In addition to using Crave's award-winning in-room tablets to view property information, order food and beverage, access entertainment, and control room electronics, guests can now make housekeeping and engineering requests via the digital devices. Requests are then routed in real time to Quore, improving response times and ensuring more efficient service delivery. Crave Guestroom Tablets and Quore Housekeeping Software were both named "2019 Top-Rated Technologies" by HotelTechReport last month - each for a second consecutive year.The LEED-certified Hotel Indigo San Diego Gaslamp Quarter, an IHG Hotel located at 509 9th Ave., is the first hotel to install Crave digital guest directories with integration to Quore. This all-in-one solution will process guest requests quicker and with less friction. By giving guests more control over their stay experiences, the Hotel Indigo San Diego Gaslamp Quarter is ensuring enjoyable and memorable stays."We are delighted to place seamless and unique experiences directly into the hands of our guests with Crave's guestroom tablets backed by Quore's powerful housekeeping and maintenance tools," said Hotel Indigo General Manager Tony Lovoy. "We are processing guest requests faster and more efficiently than ever before. This is a great way to optimize our staff, and our guests love it."Crave in-room tablets are revolutionizing the way hotels operate. From digital directories and room service options to guest messaging and detailed local travel guides, Crave's platform offers endless possibilities. There is no better device for delivering digital content to hotel guests in the comfort of their rooms. Quore improves communications between guests and staff by streamlining housekeeping, guest relations, engineering, and every other aspect of running a hotel. With smarter teams and happier guests, everybody wins."Crave's mission is to provide the best-in-class experience to our clients," said Tim Butterworth, Crave chief commercial officer. "So partnering with Quore was an obvious choice to offer a seamless total guest experience to our clients. We look forward to long and productive partnership."Scott Schaedle, Quore CEO and founder, concurred with Butterworth: "This collaboration allows for more consistent and efficient guest service and provides value to hotel staff by streamlining operations through integration."About Crave InteractiveCrave Interactive is a world leading developer of cloud-based solutions for hotels that provide digital guest services, including food ordering, digital concierge, entertainment and automation via proprietary in-room tablets. Crave clients range from Iceland to Tasmania, from 25 to 4,000 rooms, and from luxury to limited service hotels.Contact: info@crave-emenu.com|Web: http://www.crave-emenu.com/Video: bit.ly/craveoverviewAbout Hotel Indigo San Diego GaslampHotel Indigo San Diego Gaslamp is located in the heart of downtown San Diego and just 4 blocks from the historic Gaslamp Quarter. The area has established itself as the playground of hip, eclectic people and an elite city destination for visitors and San Diego residents. The hotel is well known for its warm hospitality and inspired service and is also enthusiastically pet friendly. Visit https://www.hotelindigo.com/hotels/us/en/san-diego/sanis/hoteldetail About QuoreQuore is an award-winning provider of workforce communication and engineering/housekeeping management technologies that enable hotels to efficiently run their day-to-day operations and improve the guest experience. With software used by more than half of the top 100 highest-earning hotel management companies in the U.S., Quore is the first solution ever to combine state-of-the-art technology and intuitive design to allow hotels of any size to manage all aspects of the guest experience. Quore supports some of the industry's largest brands, including IHG, Marriott, Holiday Inn, and Best Western, to track work orders, execute preventive maintenance, manage guest requests, improve complaint responsiveness, and create world-class proficiencies in housekeeping. Founded in 2013 by Scott Schaedle, Quore Systems is privately owned and located in Franklin, Tennessee.
commercial

Quore Named No. 1 Housekeeping Management Solution by HotelTechReport for Two Consecutive Years

Quore Systems 31 January 2019
Franklin, Tenn. - For the second consecutive year, Quore, America's fastest-growing provider of workforce communication and engineering/housekeeping management technologies, has been named a "2019 Top Rated Operations Product" by HotelTechReport for its Cleanings Plus solution that elevates housekeeping performance with real-time updates, detailed cleaning tracking and powerful insights. The company also was named "runner up" in the Engineering & Facilities Management category for its suite of engineering applications that keep hotels on track and ensure properties stay in top shape.Winners were selected from more than 180 of the top technology products around the world. The HotelTechAwards are the industry's only data driven awards platform with winners determined not by a handful of judges but by a global community comprised from thousands of verified hotel technology users across more than 120 countries."As one of the largest departments in any hotel, housekeeping offers some unique challenges related to effectively managing communication within the day-to-day operation," said Scott Schaedle, Quore founder and president. "Using real-time, cloud-based technology, Quore's housekeeping management solution - Cleanings Plus - automatically signals rooms that are ready to be cleaned through staff mobile devices, tracks cleaning performance in detail, and notifies supervisors when room cleanings are complete, thereby reducing delays for spotless, guest-ready rooms."Although Quore is a relatively new workforce optimization company offering solutions that track work orders, execute preventive maintenance, manage guest requests, improve complaint responsiveness, and create world-class proficiencies in housekeeping, we are quickly earning the trust and respect of hospitality's biggest brands," he said. "Being the No. 1 Housekeeping Management solution for two years in a row speaks volumes, especially when it's performance reviews from our customers that earned us this coveted title. We are deeply honored by their support, and we remain committed to setting new technology standards in housekeeping and engineering performance."Here are a few reviews from Quore customers touting why Cleaning Plus is the No. 1 housekeeping solution on the market today. To read the full list of assessments, click here:"I love the new Cleaning Plus App. I love that I know where any housekeeper is at any given moment [and can] quickly tell if someone needs help to meet the required time for the day or week. This tool allows us to help our housekeepers improve their efficiency as well as ensures that we stay within our allotted budget. I [can] pull reports that give me a breakdown by employee or as an entire team, [and] am able to break it down by day or month. I believe it allows our staff to be more aware of how they use their time and gives me more opportunity to work with those who need additional help instead of guessing who is behind.""Quore is at the core of our group of hotels. Communication, collaboration and interaction have all increased. Hotels are communicating more with team members, guests and corporate staff. Guest satisfaction is also increasing, and with continued focus on the plan, we hope all hotels to achieve better performance and fewer guest complaints. Ongoing training and support by the Quore team has been amazing, and we look forward to all becoming Quore champions.""Quore's software enables effective, real-time task management of all housekeeping employees. The ability to closely manage personnel without additional supervision is what I like most about the software. This creates real value.""Implementing this program at my hotel has helped us tremendously in making things that were difficult to an easy path to solve any issues. It's a great investment."[What I like about Cleaning Plus is] the ease of use and the amount of tools / features you have at your disposal. It is a very comprehensive software and it helps us stay on top of projects, deep cleans, PMs [preventive maintenance] etc... Best of all, it makes the staff be 100% on the same page when it comes to communication."Housekeeping is undoubtedly the hardest job in any hotel," said Jordan Hollander, HotelTechReport CEO. "The job isn't just physically taxing, but it's incredibly difficult logistically to orchestrate room turns and housekeeping management software makes that job 10 times easier. Quore has now won the housekeeping management category on Hotel Tech Report for two years - a testament to just how much housekeeping managers and general managers love the software. If you're looking for seamless integration, eliminated redundancies and a hotel that runs more smoothly Quore is an easy choice."To learn more about Quore or to request a demo, visit www.quore.com.About Quore:Quore is an award-winning provider of workforce communication and engineering/housekeeping management technologies that enable hotels to efficiently run their day-to-day operations and improve the guest experience. With software used by more than half of the top 100 highest-earning hotel management companies in the U.S., Quore is the first solution ever to combine state-of-the-art technology and intuitive design to allow hotels of any size to manage all aspects of the guest experience. Quore supports some of the industry's largest brands, including IHG, Marriott, Holiday Inn, and Best Western, to track work orders, execute preventive maintenance, manage guest requests, improve complaint responsiveness, and create world-class proficiencies in housekeeping. Founded in 2013 by Scott Schaedle, Quore Systems is privately owned and located in Franklin, Tennessee.

Request Information

Thank you for your request, we will get back to you as soon as possible.
Close
Please enter your contact details below and we will get back to you with the requested information as soon as possible.
An error occured, please check your input and try again.


CancelSubmit

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the HITEC Bytes Newsletter please enter your contact details below.
An error occured, please check your input and try again.
I do want to receive the HITEC Bytes email newsletter.
By submitting this form, you have read and agreed to the Privacy Notice of HFTP.
You may unsubscribe to these emails at any time.
CancelSubscribe