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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Calm brings higher occupancy, revenue to Egypt's hotels

Hotel Management 21 November 2018
According to Egyptian travel company Travco Group, hotel bookings in the country are on the rise again as tourists return after seven years of political turmoil and security concerns following 2011's Arab Spring and militant attacks.

Key strategies help hotels boost F&B profit

Hotel Management 21 November 2018
In the food-and-beverage arena, it’s not always easy to understand the value and impact of a single dollar. But spending a dollar here, rather than spending it there, can make an enormous difference to a hotel’s top and bottom lines.

How increased air travel is fueling the hotel industry

Hotel Management 20 November 2018
Worldwide, the hotel industry relies on the airline industry to literally carry its demand. Sure, there are drive markets with little reliance on airlift, but the vast majority of the industry depends on guests arriving via airplane.

Survey: Nearly two-thirds of travelers rely on mobile apps during trips

Hotel Management 20 November 2018
U.S. travelers rely on their smartphones for every part of their journey, from using social media posts from friends and family to research leisure trips to sharing post-trip feedback. In Travelport’s "2018 Digital Traveler Survey" of 16,000 travelers from 25 countries, trends among respondents from the U.S. indicate that mobile devices are as vital for leisure travel as for other aspects of everyday life.

Two Roads Hospitality partners with Volara on voice technology

Hotel Management 20 November 2018
Two Roads Hospitality selected Volara as its official voice technology platform. Motif Seattle, A Destination Hotel, and Thompson Seattle are already live with Amazon’s Alexa technology powered by Volara and Carmel Valley Ranch in Carmel Valley, Calif., will begin its rollout later this month.

California's Haley Hotel rolls out mobile key technology

Hotel Management 20 November 2018
Santa Barbara, Calif.-based Haley Hotel unveiled its partnership with OpenKey for universal mobile access. Guests can check in and check out remotely; receive a room assignment, hotel directions and Wi-Fi codes; and easily access their room and common area doors from their mobile device.

U.S. occupancy falls during third quarter, but what does it mean?

Hotel Management 20 November 2018
As analysts continue to release third-quarter data, trends are showing that occupancy for hotel in the United States is falling. The question is: Should hoteliers be worried?

Shangri-La, Tencent partner for smart hotels development

Hotel Management 15 November 2018
The hotel and technology industries are racing to offer smarter and smarter hotels to guests, and Shangri-La Hotels and Resorts is the latest company to benefit from the push.

Beekeeper named most innovative hotel technology at HX 2018

Hotel Management 15 November 2018
Beekeeper, a communication and employee operations platform for connecting a hotel’s nondesk workers across locations and departments, earned the top honor at HX 2018. Beekeeper was one of five finalists competing in the Tech Pitch innovation challenge that recognizes companies that stand out from the crowd to help reimagine the hospitality industry. Earlier this year, Beekeeper was named the most innovative technology of 2018 by HTNG and it was awarded the HITEC 2018 E20X “people’s choice 2018” by HFTP.

Instaroom launches AI FAQ bot

Hotel Management 15 November 2018
Instaroom, an AI-powered messaging platform, launched its new artificial intelligence FAQ bot designed to intuitively answer commonly asked customer questions and reduce hotel management costs.

How slowing GDP growth could hurt hotel RevPAR

Hotel Management 14 November 2018
The latest report from PwC indicates that a waning fiscal stimulus—and resultant deceleration in gross domestic product growth—could hamper revenue per available room increases by the latter half of 2019. Still, economic indicators seem to support continued industry growth given high consumer spending supported by rising disposable income, employment and household net worth.

Hotel industry retains optimism despite RevPAR stumble

Hotel Management 12 November 2018
Hoteliers on the lookout for the end of the current business cycle received a bit of a scare in September as revenue per available room across the industry dropped for the first time in 102 consecutive months. Is this a sign of things to come? Upon closer inspection, not exactly.

Revinate partners with Duetto to push upsells, upgrades

Hotel Management 8 November 2018
Revinate has partnered with Duetto to enhance its guest marketing solution. Joint customers will be able to use Duetto’s platform and its open pricing application GameChanger to dynamically price upsells and upgrades driven through Revinate marketing. The real-time pricing solution will enable personalized offers to maximize conversion and revenue.

Washington's Woodmark Hotel launches mobile key

Hotel Management 8 November 2018
The Woodmark Hotel & Still Spa, a luxury hotel located in Kirkland, Wash., has selected OpenKey for keyless room entry. Located just 15 minutes outside of Seattle on the picturesque shores of Lake Washington, The Woodmark counts on three signature restaurants, a full-service spa and a fitness studio.

Choice Hotels enables Book on Google option

Hotel Management 8 November 2018
Choice Hotels International is making booking a hotel room directly at its hotel brand properties easy by enabling Book on Google. In a few clicks, Choice Hotels’ customers can now complete a reservation online on Google using their saved Google credentials.

HIS unveils research report on guestroom entertainment trends

Hotel Management 8 November 2018
Hotel Internet Services released a comprehensive new white paper examining how mainstream technology, such as online streaming and voice-activated assistants, are having an effect on guest behavior and their evolving hotel stay expectations.

Deputy introduces break-planning compliance tracking

Hotel Management 6 November 2018
Deputy, a workforce-management software platform, introduces break planning, available across all devices. With a strong compliance focus, break planning enables businesses that employ shift-based workers to easily schedule, manage and track both paid and unpaid meal and rest breaks, helping them to navigate the intricacies of compliance requirements.

Room Mate Hotels now offers Amazon Pay in hotels worldwide

Hotel Management 6 November 2018
Room Mate Hotels now offers Amazon Pay at all its hotels. Room Mate Hotels becomes the first boutique hotel chain in Spain to launch Amazon Pay on its website for all its hotels around the world. Guests can quickly and easily book their stay in any of the hotels that the international hotel chain operates by using their Amazon login information.
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Viceroy Los Cabos selects Volara to power voice technologies

Hotel Management 6 November 2018
The Viceroy Los Cabos selected Volara to provide voice technology within the guestrooms at the iconic resort. Viceroy Los Cabos, located on the Sea of Cortés in Baja California, Mexico, is the first property in the Viceroy Hotel Group portfolio to enable voice-based conversations with its guests managed in real-time and securely integrated into existing hotel technologies by Volara’s software.

Falling profits hit MENA hotels; 2 Saudi cities see mixed numbers

Hotel Management 1 November 2018
Hotels in the Middle East and North Africa recorded a 34.8-percent year-over-year decrease in profit per room in September as revenue levels slid and costs escalated, according to the latest HotStats data tracking full-service hotels.

Kodak introduces light-blocking technology

Hotel Management 1 November 2018
Kodak debuted Kodalux technology, a new class of light-control materials that can be coated directly on fabrics for use in the management of light. Precision Fabrics Group is offering the first prepared-for-print blackout fabric incorporating Kodalux light-control technology for wide-format digital print applications. The PFP fabric with Kodalux technology can be supplied in widths of up to 125 inches and can be printed by either direct or indirect sublimation or inkjet technologies with superior fidelity and no bleed through.

Conrad Indianapolis launches Intelity guest-service platform

Hotel Management 1 November 2018
The Conrad Indianapolis hotel has installed the Intelity guest-service platform, which includes in-room tablets and Intelity’s staff-facing service-management system along with the Conrad concierge through the Hilton Honors mobile app.

Follow local lodging supply trends to create accurate 2019 budget

Hotel Management 30 October 2018
As U.S. hotel owners and operators wrap up the preparation of their marketing plans and budget for 2019, it is important for them to understand their local hotel market conditions. It is easy to be enthusiastically mesmerized by the positive outlook for the nationwide lodging market. However, it is very evident that changes to the local lodging supply are going to significantly impact the performance of U.S. hotels in 2019.

Charlestowne Hotels implements new IDeaS, RoomKeyPMS integration

Hotel Management 30 October 2018
Charlestowne Hotels has implemented a new integration from IDeaS Revenue Solutions and RoomKeyPMS at the HarbourView Inn and French Quarter Inn in Charleston, S.C. RoomKeyPMS has been implemented in multiple Charlestowne properties since 2010.

Volo Hospitality Systems introduces tablet system to North America

Hotel Management 30 October 2018
Volo Hospitality Systems introduces its in-room tablet system to the top 30 North American markets. Volo is an in-room tablet solution that gives guests interactive, touchscreen access to hotel amenities. Volo’s design will engage guests from the when they enter the room. A hotel’s style, brand and amenities can all displayed on the customized Apple iPads.

Striking Marriott workers focus on new technologies

Hotel Management 25 October 2018
Robots delivering roomservice, self-check-in kiosks with facial-recognition technology and smart speakers that serve as an in-room concierge are not just ideas of the future—they are right here and now and are part of the reason Marriott International hotel employees are on strike across the U.S.

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