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  • Next Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Millennials choosing hotels based on social media, technology

Hotel Management 15 January 2019
A strong online and social media presence is important if a hotel hopes to attract millennials, according to a new report. U.K. furniture maker Knightsbridge commissioned the survey to find out how that demographic finds and selects hotels. The survey reveals where hotels and businesses should focus in order to appeal to the young demographic.

Egypt hotels report occupancy growth

Hotel Management 4 January 2019
In a further example of Egypt's tourism recovery, hotel occupancy in Alexandria reached 98 percent over the New Year's holiday.

Crave, Interel combine technologies for room control

Hotel Management 3 January 2019
UK-based Crave Interactive has partnered with global guestroom control provider Interel to deliver a seamless room control experience for guests using Crave’s in-room tablets.

Routier joins forces with Cybint to protect user data

Hotel Management 3 January 2019
Routier has partnered with Cybint, a cybersecurity education company, for integrated cybersecurity into the Routier interface and hospitality management software. The partnership was formed in the wake of an increased cyberattacks on user data in the travel and hotel industries.

St. Regis Atlanta installs Intelity platform

Hotel Management 20 December 2018
The St. Regis Atlanta has installed Intelity’s guest-services platform, providing technological advancements for both guests and staff. The addition of Intelity is a part of the resort’s multimillion dollar, propertywide refresh expected to be completed in early 2019.

Urgo Hotels & Resorts installs Targetvue for standardized budget

Hotel Management 20 December 2018
Urgo Hotels & Resorts implemented Aptech Computer Systems’ Targetvue budgeting and forecasting system to standardize budget-control processes throughout its portfolio. Urgo provides management for international brands including Marriott and Hilton as well as independent properties across major markets in the U.S., Canada and the Caribbean.

Arrivedo launches API

Hotel Management 20 December 2018
Arrivedo, an online platform with curated content of things to do around hotels, launched an application program interface for hotel groups. The API will better support hotels in sharing content, self-guided experiences and recommendations with guests through a dynamic interface.

Marriott, Lifewtr join forces for augmented-reality art experience

Hotel Management 19 December 2018
Marriott Hotels and Lifewtr have collaborated to debut a new augmented-reality in-room guest experience. Guests are encouraged to browse virtual artwork from Lifewtr artists and transform the walls of their guestroom according to their inspiration. The AR experience was featured at a pop-up event taking place at The Oculus at the Westfield World Trade Center in New York and will continue to roll out for guests in Marriott Hotels nationwide throughout 2019.

Report: OTAs are in rate parity with major chains

Hotel Management 18 December 2018
OTAs are more likely to be in parity with major chains than independents and local chains, according to a recently released report from OTA Insight.

OpenKey partners with SiteMinder for automated mobile key

Hotel Management 18 December 2018
OpenKey has partnered with SiteMinder to make the delivery of mobile keys automated, faster and more widely available to hotel properties worldwide. Together the companies will reach more than 160 countries where their platforms currently are active.

AutoClerk powers new AAHOA PMS

Hotel Management 18 December 2018
The Asian American Hotel Owners Association will offer its nearly 18,000 members its own AAHOA property-management system powered by AutoClerk. AAHOA, whose members own about one in every two hotel properties in the United States, and AutoClerk are partnering to deliver a cloud-based PMS that can serve both independent and franchise hotels.

Senslynx launches IoT bundle

Hotel Management 13 December 2018
SensLynx designed its new suite of seamless IoT products to provide a complete and easy to set-up offering. Its integrated plug-and-play bundle comes with everything needed to prevent interruption including software, hardware and connectivity, plus fully-managed services and monitoring built-in through its cloud manager services for one low monthly rate.

Nuvola achieves Oracle validated integration

Hotel Management 13 December 2018
Nuvola has achieved Oracle validated integration of its comprehensive optimization software with Oracle Hospitality Opera. The integration ensures a near-seamless, two-way operational system for the hospitality industry, enhancing information sharing between departments as well as between guests and the hotel.

RLH Corporation introduces housekeeping robot

Hotel Management 11 December 2018
RLH Corporation has always espoused a dedication to investing in technology. Now, the company is mobilizing its growing clout in the hospitality marketplace and its established tech spend to enhance the franchisee and guest experiences in tandem, starting with the introduction of an automated housekeeping robot. The news was unveiled at the company's annual global brand conference, held this year at The Mirage.

Firmdale Hotels partners with Duetto for revenue strategy

Hotel Management 11 December 2018
Boutique hotel group Firmdale Hotels has partnered with Duetto to drive revenue and growth across its exclusive Kit Kemp-designed portfolio of 10 properties in London and New York, including the Ham Yard Hotel in London and The Whitby Hotel in New York. Firmdale is employing Duetto’s open-pricing application, GameChanger, and its product for intelligent reporting, ScoreBoard, across all Firmdale Hotels, totaling 666 rooms.

Maestro PMS launches secure payment portal

Hotel Management 6 December 2018
The payment portal module connects guests online with a property to quickly make payments against their upcoming reservations.

Triax, Cetis form partnership for VoIP hotel services

Hotel Management 4 December 2018
Technology provider Triax has partnered with Cetis, a VoIP hotel phone manufacturer, to cost-effectively enable VoIP hotel phone installations over coax cable infrastructure.

Chukchansi Gold Resort chooses InfoGenesis POS

Hotel Management 4 December 2018
The Chukchansi Gold Resort & Casino has chosen the Agilysys InfoGenesis point-of-sale solution to manage the property’s food-and-beverage operations. The comprehensive point-of-sale system will help the resort streamline operations across the property while enabling staff to deliver seamless guest service.

SMS enhances integration with OpenKey

Hotel Management 4 December 2018
Springer-Miller Systems has completed a next-level integration with OpenKey. The enriched feature will automate the delivery of mobile keys to guests’ smartphones, reducing front-desk check-in times.

Festivals helped drive European hotel profits in October

Hotel Management 3 December 2018
October was a good month for Europe's hotels, which saw a 6.1-percent, year-over-year increase in profit per room, with many benefiting from area festivals and events, according to the latest data tracking full-service hotels from HotStats.

CBRE: Industry growth to continue in 2019

Hotel Management 28 November 2018
Due to a continued upswell in the U.S. economy, CBRE Hotels' Americas Research is forecasting a strong performance for U.S. hotels in 2019, anticipating a 10th consecutive year of growth.

Guests want smart technology, but security concerns remain

Hotel Management 27 November 2018
More than 96 percent of hotel guests travel with a smartphone and nearly 46 percent of guests travel with at least two smart devices, representing a 10 percent increase in just two years, according to Hotel Internet Services, indicating an increasing need for hoteliers to adopt mobile device-compatible services.

RLH Corporation redefines revenue strategy with IDeaS

Hotel Management 27 November 2018
RLH Corporation is working with IDeaS Revenue Solutions to proactively optimize revenue. The IDeaS G3 revenue-management system is designed to automate pricing and inventory control across room types, properties and portfolios. By tapping into SAS analytics, artificial intelligence and deep machine-learning, IDeaS G3 RMS frees up revenue managers from arduous tactical duties, enabling them to be more strategic about growing revenue. This results in dramatically smarter pricing decisions and greater revenue over time.

Calm brings higher occupancy, revenue to Egypt's hotels

Hotel Management 21 November 2018
According to Egyptian travel company Travco Group, hotel bookings in the country are on the rise again as tourists return after seven years of political turmoil and security concerns following 2011's Arab Spring and militant attacks.

Key strategies help hotels boost F&B profit

Hotel Management 21 November 2018
In the food-and-beverage arena, it’s not always easy to understand the value and impact of a single dollar. But spending a dollar here, rather than spending it there, can make an enormous difference to a hotel’s top and bottom lines.

How increased air travel is fueling the hotel industry

Hotel Management 20 November 2018
Worldwide, the hotel industry relies on the airline industry to literally carry its demand. Sure, there are drive markets with little reliance on airlift, but the vast majority of the industry depends on guests arriving via airplane.

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