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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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GOPPAR Growth Continues in June

hotelbusiness.com·Requires Registration 16 August 2018
An 8.5% year-on-year increase in profit per room in June contributed to the .2% increase for H1 2018 at U.S. hotels, which was due to an increase in revenue, as well as a reduction in costs, according to the latest worldwide poll of full-service hotels from HotStats.
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Choice Revenue Increases 13% in Second Quarter

hotelbusiness.com·Requires Registration 9 August 2018
Choice Hotels International Inc. reported that total revenues for the second quarter of 2018 increased 13% from the second quarter of 2017 to $295.4 million.
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Six Senses uses tech to give guests a better night's sleep

hotelbusiness.com·Requires Registration 7 August 2018
When thinking about technology in hotel guestrooms, the first things that usually come to mind have to do with guest-facing options and solutions that stimulate the mind—i.e., TV, music, games. But sometimes, what guests truly want is just a good night’s sleep. Six Senses Hotels Resorts Spas is embracing that idea and giving guests just that: a restful sleep that supports their bodies’ natural circadian rhythm, or “internal clock,” which functions as its rest/wake cycle.
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Marriott RevPAR Grows 4% in Second Quarter

hotelbusiness.com·Requires Registration 7 August 2018
Marriott International Inc.’s RevPAR grew 4% in the second quarter. Net income also grew 25% year over year.
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Seeking Peace of Mind? Robots to the Rescue

hotelbusiness.com·Requires Registration 7 August 2018
If you’ve read my editor’s notes, you know that I sometimes use this space to share something I’ve just discovered with you. If it makes me stop and think, “Wow,” then that need to tell someone—everyone—about it takes over.
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Instaroom Launches New Messaging Platform for Hoteliers

hotelbusiness.com·Requires Registration 7 August 2018
Booking isn’t always a seamless process for guests, especially when special accommodations are involved. Many guests look beyond direct channels—to OTAs, travel agents and competitors. A new messaging ecosystem for hoteliers is looking to change that behavior by keeping prospective guests on the page.
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Fortis Payments Helps Hoteliers Mitigate Chargebacks

hotelbusiness.com·Requires Registration 7 August 2018
Chargebacks, where purchases are disputed by the customer and the transaction is reversed, is a part of doing business. The federal Fair Credit Billing Act gives consumers the right to dispute fraudulent charges, but what happens when hotels are on the receiving end of this practice?
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Ashford Hospitality Trust's RevPAR Up 2.3% in Q2

hotelbusiness.com·Requires Registration 5 August 2018
Ashford Hospitality Trust Inc. achieved an increase in RevPAR, up 2.3% for the second quarter, and refinanced 56 hotels for $2.3 billion. In addition, the REIT entered into an enhanced return funding program with Ashford Inc. and completed the acquisition of Hilton Alexandria Old Town for $111 million.
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Sprint Improves Hospitality Wireless Data Performance; More...

hotelbusiness.com·Requires Registration 27 July 2018
Companies are introducing new technology and partnering with hotels—all with the goal of improving the guest experience and operations.
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Hilton's RevPAR Up 4% in Q2

hotelbusiness.com·Requires Registration 26 July 2018
Hilton Worldwide Holdings Inc. reported its second quarter 2018 results. The brand saw system-wide comparable RevPAR increase 4% percent on a currency neutral basis for the second quarter from the same period in 2017, driven by U.S. RevPAR growth of 3.5% and international RevPAR growth of 5.9%.
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How Travel Brands Are Using New Tech

hotelbusiness.com·Requires Registration 22 July 2018
As indicators prove the economy is getting stronger and consumers place a greater emphasis on experiences rather than products, there’s a demand for travel.
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Be 'compromise ready' with an incident response plan

hotelbusiness.com·Requires Registration 15 July 2018
Just like every other industry, hospitality has been the target of data-security attacks. That being said, many entities face the same types of security incidents, so hoteliers still not on board with the basics of preventing incidents may want to take note of how they can become cyber resilient by being “compromise ready.”
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U.S. hotel market in Q1 did better than expected

hotelbusiness.com·Requires Registration 15 July 2018
The U.S. hotel market in Q1 2018 did better than forecasted. RevPAR within the industry increased, as did occupancy and ADR. On the development side, several markets are promising, and 2019 is expected to be another great year.
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Shining a light on photometric studies for hotels

hotelbusiness.com·Requires Registration 15 July 2018
With continuing advancements in software technology, architects and designers can now easily see what a completed hotel project will look like in three dimensions.
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Alibaba Group, Marriott Trial Facial Recognition Check-In Technology

hotelbusiness.com·Requires Registration 12 July 2018
The joint venture of Alibaba Group and Marriott International is spearheading the hospitality group’s facial recognition check-in pilot with Fliggy, Alibaba’s travel service platform.
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HB ON THE SCENE: Finding the Right Revenue Leader

hotelbusiness.com·Requires Registration 11 July 2018
Having a good revenue strategy is critical in hospitality today, but equally important is having the right person who can lead that strategy. At the Revenue Strategy Summit, held here at The Knight Conference Center in the Newseum, hospitality leaders discussed the changing face of revenue leadership.
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Report: Economic Momentum Propels Occupancy to New Heights

hotelbusiness.com·Requires Registration 11 July 2018
A new reported published by Marcus & Millichap revealed that economic momentum is pushing the hospitality in the right direction.
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InterContinental Hotels & Resorts Launches AI Rooms in China

hotelbusiness.com·Requires Registration 6 July 2018
InterContinental Hotels & Resorts has collaborated with Baidu to introduce the next generation of intelligent hospitality—AI Smart Rooms. Powered by artificial intelligence, these rooms are expected to improve and redefine the customer hotel experience in China’s hospitality industry.
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Chase, Hyatt Introduce the New World of Hyatt Credit Card

hotelbusiness.com·Requires Registration 5 July 2018
Chase Card Services and Hyatt Hotels Corporation have launched the new World of Hyatt Credit Card, designed to reward today’s travelers for making everyday purchases—both while at home and on the road. From fitness to transportation to dining, World of Hyatt cardmembers will be rewarded for their spend.
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Hoteliers Round Out First Half of 2018 with Strong Bookings & Rates

hotelbusiness.com·Requires Registration 2 July 2018
North American hoteliers are continuing to experience upticks across all travel segments in the second quarter, up 2.5% in average daily rates (ADR), 1.4% in bookings and 4% in revenue per available room (RevPAR) compared to the same period last year, according to data from TravelClick’s “June 2018 North American Hospitality Review (NAHR).”
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HITEC Offers Up New Product Innovations

hotelbusiness.com·Requires Registration 26 June 2018
Not surprisingly, HITEC Houston included a bevy of product launches and enhancements to existing innovations. While not a comprehensive list by any means, here’s a sampling of the technology unveilings at the recent event.
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Where is Blockchain on the Innovation Lifecycle?

hotelbusiness.com·Requires Registration 26 June 2018
Whenever new innovations develop, talk often moves to the Gartner Hype Cycle, which defines the lifecycle of emerging technologies. First, a new innovation is triggered and early publicity helps launch it to the peak of inflated expectations; then, interest wanes as projects fail to deliver, landing in the trough of disillusionment; the emerging technology then enters the slope of enlightenment and finally reaches the plateau of productivity—when mainstream adoption starts to take off.
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Room for More? Voice Technology's Role in the Guestroom

hotelbusiness.com·Requires Registration 26 June 2018
Users welcome voice-controlled technology into their homes unflinchingly—these devices are often embraced as not only novel but helpful—but how does this translate to the hospitality industry? Are guests ready, and even more importantly, comfortable, to introduce voice-activation technology in their guestroom?
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All About the Guest: How Technology is Transforming the Hotel Experience

hotelbusiness.com·Requires Registration 26 June 2018
Technology is at a crossroads in the hospitality industry. While brands are trying to connect the dots and patch up areas of disconnect, they’re also trying to bring in new, advanced guest experiences. The challenge comes from integrating these innovations into legacy properties, which may have more outdated technology in place, making the shift costly. But one aspect that holds true across all properties is a strategy of consistency in experience, which was discussed at this year’s HITEC Houston.
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How Hospitality Can Gain Competitive Advantages in Age of AI

hotelbusiness.com·Requires Registration 26 June 2018
The history of technology is littered with buzzwords—but while innovations like artificial intelligence may get a lot of hype, they do also promise to alter the environments in which we live and work. At HITEC Houston, keynote speaker Mike Walsh, CEO of Tomorrow, a global consultancy on designing companies for the 21st century, discussed the ways in which hospitality will change going forward.
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Labor, tech among concerns at NYU conference

hotelbusiness.com·Requires Registration 21 June 2018
The NYU International Hospitality Industry Investment Conference is always a reflection of the various issues facing the hospitality industry—and this year was no different. Once again, industry leaders converged at New York Marriott Marquis and, as has been true for a number of years now, most of the comments were fairly positive—but certain topics of concern remain: namely, security, labor, technology and short-term rentals.

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