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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Fision, Continuity Logic Agree to Merge·Requires Registration 10 October 2018
Sales enablement platform Fision Corporation is set to merge with Continuity Logic LLC, a provider of integrated business continuity and risk management software.

With Video Cloud Platform, Arcules Identifies Guest Traffic Patterns·Requires Registration 10 October 2018
Without a doubt, hoteliers are using technology to improve guest satisfaction. Some vendors are revolutionizing the way guests check in with mobile apps, while companies are shaking up the way customers accumulate and redeem points with loyalty program initiatives. One cloud-based video platform solutions provider is looking to change the way properties aggregate business data through video and AI.

Nationwide trucking shortage is driving prices for hoteliers·Requires Registration 7 October 2018
This year is shaping up to be a profitable year for hoteliers. According to industry reports, occupancy is up to 64.2% (up 0.8% year to date), ADR is around $128.57 (up 2.7%), and RevPAR is sitting at $82.57 (up 3.6%). Even better, projections for the remainder of 2018 expect that occupancy, ADR and RevPAR will remain on a steady climb.

How Hotels Design F&B Spaces to Maximize ROI·Requires Registration 7 October 2018
Creating memorable moments, elevating the cuisine and ensuring each guest feels like a VIP are now part of an exceptional dining experience. It’s the differentiator between a thriving hotel and one where guests may not return. The one thing not on the menu is good design, but it’s an important factor in a venue’s success. So, how are hotels designing F&B spaces to maximize return on investment?

Airbnb Reaches Milestone With Growth·Requires Registration 28 September 2018
Airbnb has passed a milestone with 400 million guest arrivals to date. The milestone was reached on Aug. 26, the same month that Airbnb recorded its largest single night in history with 3.5 million guest arrivals taking place on Aug. 11, according to Greg Greeley, president of homes at Airbnb.

HB ON THE SCENE: Brand Consolidation, Technology Remain Key Issues·Requires Registration 27 September 2018
Industry executives joined Simon Turner, managing director of Alpha Lodging Partners, on the main stage at The Lodging Conference to discuss how brand consolidation, technology and Airbnb are impacting the lodging industry.

HB ON THE SCENE: Industry Leaders Talk Technology, Labor Issues and More·Requires Registration 26 September 2018
On the second day of The Lodging Conference, held at Arizona Biltmore, several industry executives, in front of a large crowd, joined Don Landry, owner of Top Ten Hospitality Advisors, on the main stage at The Lodging Conference to discuss trending industry topics, including ever-evolving technology, short-term rental regulations, labor issues and brand challenges.

Report: Downward Trend in PCI Compliance·Requires Registration 26 September 2018
Verizon has released its “2018 Payment Security Report,” which looks at the progress organizations have made toward compliance.

Report: Rates and Bookings Are Steady; Q2 2019 Shows Signs of Softness·Requires Registration 24 September 2018
The second half of the year has stable rates and bookings across all travel segments, up 1.8% in ADR and 0.51% in bookings in the third quarter when compared to the prior year, according to new data from TravelClick’s August 2018 North American Hospitality Review (NAHR). Group travel in Q3 is also up 1.81% in ADR and 0.5% in bookings, and the transient segment overall is up 1.8% in ADR and 0.52% in bookings in the same time period.

Report: Room Demand Rises in Smaller Towns·Requires Registration 19 September 2018
Hotel room demand escalates in smaller metros/towns, fueling occupancy and boosting investor interest, according to the Marcus & Millichap National Hospitality Research Report, Third Quarter 2018. Rising travel predictions favor the hotel sector. Analysts found that the accelerating economy, supported by strong employment growth and rising confidence levels, bodes well for hotel property performance.

H-Hotels Partners with Duetto; More Tech Moves...·Requires Registration 17 September 2018
From revenue strategy to new software to streaming solutions, technology companies are making moves in hospitality.

TravelClick, The Guestbook to Offer Independent Hotels Rewards Program·Requires Registration 5 September 2018
TravelClick has entered into a new partnership with The Guestbook, an instant cash-back rewards program, to further increase direct bookings for TravelClick’s independent hotels.

Sabre, Carlson Wagonlit Travel Expand Partnership·Requires Registration 4 September 2018
Sabre Corporation and Carlson Wagonlit Travel (CWT) have a new long-term agreement that broadens their long-standing business partnership and deepens the companies’ close collaboration on technological innovations being developed.

Study: For Summer Travelers, Hotel Searches Soar Over Flights·Requires Registration 31 August 2018
A new study by Adthena, an AI and machine learning-powered search intelligence firm, found that online searchers are looking at hotels more than activities and flights. The study, which polled more than 600 U.S. consumers aged 18 and older, sought to uncover key search trends such as key terms, most popular sites and preferred search methods.

July RevPAR Rises, but Profit Falls at U.S. Hotels·Requires Registration 27 August 2018
Top-line growth continues for U.S. hotels, but flow through isn’t keeping up, according to the latest data tracking full-service hotels from HotStats.

Duct sealing saves costs·Requires Registration 21 August 2018
When it was built in 1927, the Hilton Chicago was the largest hotel in the world. Although it no longer holds that title, today it provides the largest total meeting and event space the Windy City has to offer, according to the company.

IHG, Baidu collaborate on AI rooms in Greater China·Requires Registration 21 August 2018
Through a partnership with Baidu, InterContinental Hotels & Resorts has launched artificial intelligence (AI) rooms for hotel properties within Greater China.

GBTA Forecasts 7% Growth in Global Business Travel Spend·Requires Registration 21 August 2018
Global business travel spending reached $1.33 trillion in 2017, advancing 5.8% over 2016 levels, according to the GBTA BTI Outlook – Annual Global Report & Forecast, a new report released at GBTA Convention 2018 by the Global Business Travel Association. Spending is forecast to advance another 7.1% in 2018 and will expand to $1.7 trillion by 2022.

App Helps Guide Visually Impaired Guests·Requires Registration 21 August 2018
The Keating Hotel here has just added capability for its visually impaired guests to navigate the property easily through the use of a new app.

Omni Launches New Planner Loyalty Program·Requires Registration 20 August 2018
Omni Hotels & Resorts has launched its new Omni Select Planner program for meeting planners, offering immediately redeemable rewards and benefits. Meeting and event planners can now earn free nights, tier status and local experiences with every booking.

Study: Hotels' Increased Cleaning Costs May Go Unnoticed·Requires Registration 20 August 2018
Hotels may spend more to clean guestrooms, but that doesn’t mean customers will notice, according to a hospitality industry research group at the University of South Florida (USF) Sarasota-Manatee.

GOPPAR Growth Continues in June·Requires Registration 16 August 2018
An 8.5% year-on-year increase in profit per room in June contributed to the .2% increase for H1 2018 at U.S. hotels, which was due to an increase in revenue, as well as a reduction in costs, according to the latest worldwide poll of full-service hotels from HotStats.

Choice Revenue Increases 13% in Second Quarter·Requires Registration 9 August 2018
Choice Hotels International Inc. reported that total revenues for the second quarter of 2018 increased 13% from the second quarter of 2017 to $295.4 million.

Six Senses uses tech to give guests a better night's sleep·Requires Registration 7 August 2018
When thinking about technology in hotel guestrooms, the first things that usually come to mind have to do with guest-facing options and solutions that stimulate the mind—i.e., TV, music, games. But sometimes, what guests truly want is just a good night’s sleep. Six Senses Hotels Resorts Spas is embracing that idea and giving guests just that: a restful sleep that supports their bodies’ natural circadian rhythm, or “internal clock,” which functions as its rest/wake cycle.

Marriott RevPAR Grows 4% in Second Quarter·Requires Registration 7 August 2018
Marriott International Inc.’s RevPAR grew 4% in the second quarter. Net income also grew 25% year over year.

Seeking Peace of Mind? Robots to the Rescue·Requires Registration 7 August 2018
If you’ve read my editor’s notes, you know that I sometimes use this space to share something I’ve just discovered with you. If it makes me stop and think, “Wow,” then that need to tell someone—everyone—about it takes over.

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