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  • Next Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
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    HITEC EUROPE 2020

    Hospitality Industry Technology Exposition & Conference

    April 21–23, 2020
    Palau de Congressos
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Newmark Hotels, Ascott, Apple Core Select Tech Partners

hotelbusiness.com·Requires Registration 24 April 2019
Hotel companies have chosen new technology partners to team up with to help operations.

Oracle: Mobile Is Key to Boosting Guest Experiences

hotelbusiness.com·Requires Registration 23 April 2019
Ninety-one percent of hotel executives surveyed said mobile technologies are critical to improving guest experience and cultivating loyalty, according to “The 2019 Hospitality Benchmark – Mobile Maturity Analysis” study conducted by Oracle. But only 69% were confident in their organization’s ability to adopt and deliver those mobile experiences.

AI-Powered Leak Detection Launches in the U.S.

hotelbusiness.com·Requires Registration 22 April 2019
Using artificial intelligence, WINT (Water Intelligence) is a solution that detects water leaks and helps conserve water, which can improve a hotelier’s bottomline.

Symantec: Two in Three Hotel Sites Leak Booking Details, Allow Access to Personal Data

hotelbusiness.com·Requires Registration 11 April 2019
According to a blog post on cybersecurity software and services company Symantec’s website, two in three hotel websites leak guest booking details and allow access to personal data to third parties.

When it comes to voice, it's best to keep it natural

hotelbusiness.com·Requires Registration 21 March 2019
Whether voice-activated booking or in-room devices that connect guests with the hotel, voice is on the rise in hospitality—but not all voice-activated solutions are the same. In order to clearly and effectively communicate with guests, these solutions need to be as user friendly as possible—and natural language is a part of that.

Miraval's sleep experience encourages mindfulness

hotelbusiness.com·Requires Registration 21 March 2019
The newly opened Miraval Austin—the brand’s first location to open outside its flagship property in Tucson, AZ—is bringing its wellness-minded approach to the Lone Star State’s capital. Amid the brand’s expansion, the new property is set on 220 acres of land on Lake Travis, home to the Miraval Life in Balance Spa, wellness and culinary offerings and the Cypress Creek Ranch.

TravelClick: Rate Growth Remains Steady Despite Booking Declines

hotelbusiness.com·Requires Registration 20 March 2019
TravelClick has released new data from its “February 2019 North American Hospitality Review (NAHR).” According to this data, ADR is up 2.7% across all travel segments during the first quarter of the year, led by group travel, up 3.8%. Similarly, the transient business and transient leisure travel segments are also up 2.1% and 2.2%, respectively. However, bookings have taken a dip this quarter, down 4.5% overall. RevPAR is down as well, except for group travel, which is slightly up 0.5%. Transient reservations are slowing.

How This Hotel Met Super-Size Wireless Needs for The Big Game

hotelbusiness.com·Requires Registration 18 March 2019
When the Crowne Plaza Atlanta Midtown expected a surge in wireless demand as fans converged in the city for the Super Bowl LIII, reinforcements were called in.

Shred-it Helps Hoteliers to Prevent Data Security Issues

hotelbusiness.com·Requires Registration 18 March 2019
Cyber breaches are a huge security concern for the hotel industry—but they’re not the only security concern.

Improving the Digital Guest Journey

hotelbusiness.com·Requires Registration 18 March 2019
Technology company InnSpire is working on becoming “the hotel’s best friend,” according to CEO Martin Chevalley.

Report: January Profit Plummets in Middle East & North Africa Hotels

hotelbusiness.com·Requires Registration 12 March 2019
Hotel profit plummeted in the Middle East and North Africa in January, as oversupply and struggling oil prices took a toll, sending GOPPAR to a 13.9% year-on-year decrease, according to the latest data tracking full-service hotels from HotStats.

Wyndham Destinations Reports Positive Q4 and 2018 Results

hotelbusiness.com·Requires Registration 26 February 2019
Wyndham Destinations Inc., vacation ownership and exchange company, reported positive fourth quarter and full-year 2018 financial results for the period ended Dec. 31, 2018.

Wyndham Rewards to Expand With New Features

hotelbusiness.com·Requires Registration 19 February 2019
Wyndham Rewards plans to introduce new features this April, from free nights at thousands of hotels starting at just 7,500 points (half their original redemption cost), to the addition of more than 900 La Quinta hotels, to the ability to earn and redeem points with a host of new and expanded partners.

Optimistic for Centennial, Hilton Sees Revenue Spike in Q4

hotelbusiness.com·Requires Registration 15 February 2019
Hilton Worldwide Holdings Inc. has reported its fourth quarter and full year 2018 results. Earnings increased for the brand while the pipeline slowed a bit in Q4.

Net Revenues, Operating Income Up for MGM in Q4

hotelbusiness.com·Requires Registration 15 February 2019
MGM Resorts International has reported results for the quarter and year ended Dec. 31, 2018. On Jan. 1, 2018, the company adopted the new revenue recognition accounting standard (ASC 606). As such, certain previously reported 2017 numbers have been retrospectively adjusted under the new standard to assist with comparability to the prior period.

How Prefab Bathrooms Can Save Time and Money

hotelbusiness.com·Requires Registration 15 February 2019
A growing number of hotels are using prefabricated bathrooms to speed up construction and offset a skilled labor shortage.

This Student-Led Startup Aims to Disrupt the Hotel Industry

hotelbusiness.com·Requires Registration 15 February 2019
Harsh Patel is the founder of InnTech, a platform designed to automate the check-in process for hotels. Much like others in the hospitality industry, he wears many hats—college student, startup inventor and budding businessman.

In Q4, Wyndham Sees Significant Revenue Uptick

hotelbusiness.com·Requires Registration 14 February 2019
Wyndham Hotels & Resorts’ fourth quarter earnings revealed revenues increased 69% compared with fourth quarter 2017, to $527 million. Net income was $43 million for the quarter and adjusted net income was $57 million—a 50% increase over the prior-year quarter.

Hyatt Reports Strong 2018 Results

hotelbusiness.com·Requires Registration 14 February 2019
Hyatt Hotels Corporation reported that its net income increased 97.5% to $769 million for 2018. Its net income was $44 million, or $0.40 per diluted share, in the fourth quarter of 2018, compared to $213 million, or $1.75 per diluted share, in the fourth quarter of 2017.

Concord Hospitality Celebrates Continued Growth in 2018

hotelbusiness.com·Requires Registration 12 February 2019
Concord Hospitality Enterprises Company added 10 hotels to its portfolio and entered into five new markets in 2018.

Unlock the Revenue Potential of Locals

hotelbusiness.com·Requires Registration 4 February 2019
Leading hotels are boosting profits through a strategic focus on marketing F&B outlets to locals. From rooftop bars and pools to hotspot restaurants and swanky lounges, today’s hotel food and beverage experience looks nothing like that of yesterday. The trends shaping this hospitality renaissance extend well past travelers, and into the daily lives of those guests who aren’t transient: locals.

Study: Payment Choices Affect Travel

hotelbusiness.com·Requires Registration 17 December 2018
More than one third of British, American, Chinese, French and German travelers surveyed globally (36%) are unhappy about not being able to pay the way they want when booking holidays online, according to an online survey of 7,400 consumers by YouGov and ACI Worldwide, a provider of real-time electronic payment and banking solutions.

VoyceFirst Enters Hospitality Space with Voice-Based App

hotelbusiness.com·Requires Registration 21 November 2018
VoyceFirst’s flagship, voice-based app is called “Qvick” and built for seamless hospitality interactions between guests and staff.

New Mobile App for Generator; More Tech Activity...

hotelbusiness.com·Requires Registration 15 November 2018
Generator has launched a new app to bring its guests together, even before they arrive on property, while other companies have launched their own technology or partnered in the sector.

PwC: Industry Expected to Grow at Slower Pace

hotelbusiness.com·Requires Registration 14 November 2018
PwC has released its latest U.S. lodging industry forecast, PwC Hospitality Directions U.S.: November 2018. According to the report, waning fiscal stimulus and resultant deceleration in GDP growth are expected to keep a lid on RevPAR increases by the latter half of 2019.

RLH Corp. Turns to Ideas to Redefine Revenue Strategy

hotelbusiness.com·Requires Registration 13 November 2018
RLH Corporation has prescribed a transformational goal for itself: build a culture around commercial revenue strategy and adopt technology that breaks down organizational silos across sales and marketing. The company is working with Ideas Revenue Solutions to take a disruptive approach to proactively optimize revenue and create a competitive advantage, according to the company.

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