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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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China's Hotel Pipeline Shows Marginal Growth Year-Over-Year

Lodging Magazine 16 July 2018
Analysts at Lodging Econometrics (LE) report that China’s total hotel construction pipeline has 2,481 projects/546,424 rooms, up 2 percent year-over-year (YOY).
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Boosting a Hotel's Direct Booking Conversion Rate Without Giving Away Rooms

Lodging Magazine 16 July 2018
One of the biggest and most widespread misconceptions in the hotel industry is that discounting is the best way to boost direct bookings. Even though this has been proven over and over again to be untrue, many hoteliers still insist that it’s the fastest way to profitability and that it helps a property lower the cost of acquisition and increase occupancy.
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Cybercrime Fighter Theresa Payton Talks Data Security and Hotels

Lodging Magazine 16 July 2018
Theresa Payton is a veteran cybercrime fighter who has brought her expertise to everything from the White House as a former chief information officer to the CBS show “Hunted,” where she plays a recurring role as herself.
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2018 Revenue Strategy Summit Offers a Day of Deep Dives Into Hospitality Finance

Lodging Magazine 13 July 2018
On July 10, approximately 300 revenue managers, owners, operators, and other hotel professionals met at the Newseum in Washington, D.C. for the sixth annual Revenue Strategy Summit. Co-hosted by Duetto, Kalibri Labs, and Silver Hospitality Group, the one-day conference offered attendees a deep dive into revenue management and strategies, pulling in experts from all areas of the industry to discuss everything from new technologies disrupting the hospitality revenue space to the overall financial health of the lodging industry.
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How Hoteliers Can Get Creative with Dual-Purpose Lighting

Lodging Magazine 13 July 2018
Quality lighting throughout a property is not only practical but also can be used to showcase a hotel’s style in a creative way. That’s especially true with LED lighting today, according to Shant Madjarian, founder of Brooklyn-based lighting design studio Juniper. Because LEDs run far cooler than their predecessors, they can be used in a variety of new ways. LODGING spoke with Madjarian about the latest lighting design trends and why dual-purpose lighting is an effective and efficient design tactic for hotels.
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Six Tech and Traveler Trends of 2018: What Travelers Are Looking for From Booking to Stay

Lodging Magazine 11 July 2018
Today’s technology continues to influence how consumers plan and book their travel. Hotels can find it difficult to keep up with the constant change, but guests know what they want and hoteliers need to exceed those expectations. A recent report by MicroMetrics uncovered that customer expectations will be the disruptive trend of 2018. Below are six key trends from The Strategic Guide To New Tech & Traveler Trends.
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Four Ways Revenue Managers Can Prepare for a Possible Economic Slowdown

Lodging Magazine 10 July 2018
More than 600 revenue managers and hospitality professionals gathered in Houston last month for the Hospitality Sales and Marketing Association International’s (HSMAI) Revenue Optimization Conference (ROC). During the conference, The Economic Outlook Group’s Chief Global Economist Bernard Baumohl outlined what revenue managers can expect in the year ahead and how they should prepare for situations in which the United States experiences an economic slowdown.
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Three Insights from Marcus & Millichap's Q2 2018 National Hospitality Research Report

Lodging Magazine 9 July 2018
Room demand for U.S. hotels is set to remain high, thanks to a combination of employment growth, increased consumer spending, and rising occupancy, according to Marcus & Millichap’s Q2 2018 National Hospitality Research report. ADR and RevPAR for Q2 increased, due in part to occupancy reaching a 30-year high in March 2018. However, despite this trend, the report showed that increasing supply in several markets may translate to drops in occupancy and slower RevPAR growth. Below are three key trends from Marcus & Millichap’s Q2 2018 National Hospitality Research report.
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MyESA: Extended Stay America's Associate-Focused Mobile App

Lodging Magazine 9 July 2018
Extended Stay America’s associate-focused mobile app, MyESA, was designed to strengthen the hotel’s relationship with its team members by offering exclusive content and reward opportunities.
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Technology, the Connected Traveler, and the Guest Experience

Lodging Magazine 3 July 2018
For a moment, put yourself in the shoes of a typical smartphone user who happens to be searching for a hotel room. What kind of information do you want or need in your search? Do you want to see images of the bed, dresser, or bathroom, or do you want to get a feel for the neighborhood and see nearby restaurants and attractions? If you're like most travelers today, you probably want to see it ... The post Technology, the Connected Traveler, and the Guest Experience appeared first on LODGING.
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Study Finds Gap Between How People Use AI at Home vs. at Work

Lodging Magazine 2 July 2018
People are ready to take instructions from robots at work, according to a new study conducted by Oracle and Future Workplace, a research firm preparing leaders for disruptions in recruiting, development, and employee engagement. The study of 1,320 U.S. HR leaders and employees found that while people are ready to embrace Artificial Intelligence (AI) at work, and understand that the benefits go far beyond automating manual processes, organizations are not doing enough to help their employees embrace AI and that will result in reduced productivity, skillset obsolescence, and job loss.
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Best Western Becomes First in Hospitality to Launch AI-Powered Ad with IBM Watson

Lodging Magazine 2 July 2018
Vacations are meant to be enjoyable but planning activities and finding appropriate accommodations can be a stressful experience. IBM Watson Advertising and Best Western have teamed up to help take the sting out of summer travel with a new interactive AI-powered ad. Best Western’s Watson Ad personalizes vacation planning by providing consumers with travel tips and tricks, recommendations for local accommodations, and special offers based on their travel preferences.
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Technology Innovations for the Future: What To Expect in Room Attendance Efficiency

Lodging Magazine 2 July 2018
Guestroom cleaning is one area where advances in technology have far surpassed their implementation. While the vast majority of hotels still rely on handwritten and computer-generated room assignment lists, expect this to change in the future. Here is a glimpse at what to expect in room attendance efficiency.
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Awair's Omni Helps Monitor Air Quality in Hotels

Lodging Magazine 29 June 2018
Awair’s Omni was developed to monitor air quality in large facilities like hotels. It uses sensors to track an environment’s temperature, humidity, chemical levels, dust, and CO2, and sends an alert when air quality becomes unhealthy or unproductive.
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How Today's Task Software Can Improve the Quality and Consistency of Guest Services

Lodging Magazine 28 June 2018
We are all familiar with many of the technological underpinnings of the modern hospitality industry, everything from the computer systems that help run the physical plant or reservation and revenue management systems to email, texting, and websites or the newest systems for digital check-in and keyless room entry.
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Six Concerns That Meeting Planners Have in 2018

Lodging Magazine 27 June 2018
Budgets, security of content, advanced AV and technical services, and the challenges of meeting the increasingly complex dietary demands of a more diverse demographic are among the major concerns of the nation’s meeting planners.
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Report: Digital Transformation Is a Key Differentiator for Hoteliers

Lodging Magazine 25 June 2018
The digital transformation of the hotel guest experience will be a major competitive advantage for hoteliers in 2018, according to a new report from Sabre Corporation in cooperation with the research firm Altimeter.
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Hoteliers Look to Streamline and Integrate Technologies During HITEC 2018

Lodging Magazine 22 June 2018
With nearly 400 exhibitors at this year’s Hospitality Industry Technology Exposition and Conference (HITEC) in Houston, it was clear that the current hospitality technology landscape has become incredibly vast and varied.
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Nine Big Events Expected to Drive Occupancy This Summer

Lodging Magazine 19 June 2018
With the wide range of unique, exciting events available for all interests, there’s simply no excuse for people in the United States to phone in their vacation this year. Here are nine events that hoteliers should expect to rule the summer by driving occupancy and boosting revenue per available room (RevPAR) and average daily rates (ADR).
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Keeping the Lights Off: U.S. Hotel Utility Expenditures Drop

Lodging Magazine 14 June 2018
The pace of revenue growth is slowing for the U.S. lodging industry. Per STR, the pace of RevPAR (revenue per available room) increases has decelerated each year from 2014 through 2017. According to the March 2018 edition of Hotel Horizons, the slowdown is forecast to continue through 2020.
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Seven Lessons in Reducing Food Waste from the Zero Waste Bistro

Lodging Magazine 12 June 2018
Zero Waste Bistro, a pop-up dining experience organized by the Finnish Cultural Institute in New York that ran from May 19-22 as part of the citywide two-week NYCxDesign event, recently shared several lessons on reducing waste in restaurants and hospitality businesses. Thousands of visitors to WantedDesign Manhattan got a chance to see the exhibition, but just a select group of guests were able to participate in the sold-out tasting sessions, demos, and workshops that covered topics like zero-waste fashion, edible building materials, and running a zero-waste restaurant.
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ASSA ABLOY Hospitality Integrates Keyless Entry with OpenKey

Lodging Magazine 7 June 2018
ASSA ABLOY Hospitality, a security technology provider for the hospitality industry, recently announced the integration of its keyless entry solution with OpenKey, a developer of hotel entry mobile applications. ASSA ABLOY Hospitality and OpenKey have implemented mobile key-based guest access at multiple properties across the globe, including The Cow, Victoria Inn Winnipeg Hotel, The Lodge at Kiln Creek, The Astro Motel, Pier House, The Ashton, Brookstreet Hotel, Secrets Silversands Riviera Cancun, and Avista Resort.
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FPG Sunsets Drake Beil & Associates to Become One Brand

Lodging Magazine 6 June 2018
Incremental revenue technology and consulting firm Frontline Performance Group (FPG) today announced the retirement of Drake Beil & Associates (DB&A) LLC. After acquiring the company in Q3 of 2017, FPG introduced its technology and consulting services to all DB&A client properties, which will operate under the FPG blueprint going forward. In the first quarter of 2018, total upsell revenue at these properties increased by nearly $1 million year-on-year.
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Checking In With Roxy's Cam Urban

Lodging Magazine 6 June 2018
While hotels are notorious for being slow to integrate new technology, that doesn’t negate the fact that some amenities are quickly becoming outdated and are in need of a more modern replacement. However, there are companies out there looking to disrupt the hospitality space and introduce cutting-edge tech in areas from operations to guest services. Cam Urban, CEO and co-founder of Roxy—a company that created a fully customizable, digital in-room concierge of the same name—spoke with LODGING about why hotels may be hesitant to embrace new technology and why it’s so important to stay on top of innovation and incorporate it into a hotel’s processes sooner rather than later.
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Using Small Data to Maximize On-Property Spend

Lodging Magazine 4 June 2018
There is a significant buzz in the industry around the use of big data, but less so around small data. Small data is easily attainable and less complex that big data, which is defined by billions or trillions of records that typically require powerful computational resources to process. In hospitality, small data could include guest records, statistical information housed in hotel systems, customer feedback, or direct transactional data. Given the recent focus on big data, many hoteliers feel overwhelmed and unsure where to start. The answer? With small data.
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Checking In With Joey Yanire

Lodging Magazine 31 May 2018
As a globally active provider of lodging systems, dormakaba has embraced mobile technology for its ease, convenience, and security benefits. That said, those security benefits can be hard-earned in today’s technology landscape, wherein cyber criminals are always after consumers’ data. LODGING spoke with Joey Yanire, senior product manager of mobile access for dormakaba, about the latest innovations in mobile access, as well as how manufacturers are working round-the-clock to keep client and end-user data safe.

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