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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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Privacy vs security: first fines reveal shift in data protection landscape

eyefortravel.com·Requires Registration 15 August 2018
Over two months since ‘GDPR Day’, most organisations are still successfully processing personal data, but travel companies beware. With regulation now enforceable, consumers more empowered and security – a small part of GDPR – becoming an increasing focus, the Information Commissioner’s Office is keen to show it has teeth. Since May, several fines have been levied against companies making everything from annoying sales calls to not being rigorous with privacy and security. While the ICO has not fined any companies under the EU GDPR or UK Data Protection Act 2018 yet (the breaches happened before May 25), the value of these fines does appear higher.
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Converting the Customer

eyefortravel.com·Requires Registration 13 August 2018
From understanding where the customer is in their journey, to delivering personalized content, to creating fantastic digital experiences, we are investigating exactly what will drive customers towards your brand and push them over the line to make a booking. Download this completely free report now to optimize your conversion process and generate higher revenues.
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Blockchain innovation: serendipitous, random, crazy

eyefortravel.com·Requires Registration 9 August 2018
Blockchain technology holds promise for the travel industry, but does it have the power to disrupt how travel today is distributed and where exactly is it likely to deliver the most benefit? Views on this are divided.
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Moscow shows the world how to do smart city

eyefortravel.com·Requires Registration 6 August 2018
For the thousands of football fans travelling across Russia for the World Cup, smart technology was unlikely to be on their ‘check it out’ lists. Yet, the digitally savvy could have saved themselves local hassle on transport at least - Moscow is one of the world leaders in Smart City development and another 18 cities are taking part in a national smart technology project.
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Lessons from Moscow in how to do smart city

eyefortravel.com·Requires Registration 6 August 2018
For the thousands of football fans travelling across Russia for the World Cup, smart technology was unlikely to be on their ‘check it out’ lists. Yet, the digitally savvy could have saved themselves local hassle on transport at least - Moscow is one of the world leaders in Smart City development and another 18 cities are taking part in a national smart technology project.
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Booking-Didi Chuxing - it's not about the money

eyefortravel.com·Requires Registration 30 July 2018
The recent deal between the world’s biggest travel company and a Chinese ride hailing giant is pure strategy One thing that the Booking Holdings - Didi Chuxing just announced partnership deal is not about is money. For all that Booking is putting $500 million into the Chinese ride-hailing giant, the gains are strategic. This is a coup for Didi, taking it nearer global dominance as it contemplates an IPO, and it puts Booking apps in front of a huge new audience in China’s vast domestic market.
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EyeforTravel Europe 2018 Round-up

eyefortravel.com·Requires Registration 25 July 2018
See how Europe’s top travel brands are negotiating the changing travel space through our round-up of our flagship European show
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Revolution in airline distribution depends hugely on GDS buy-in

eyefortravel.com·Requires Registration 24 July 2018
More voices are confirming that IATA is on the right track with NDC but will it deliver a better deal for consumers? Sally White reports Another voice seems to be confirming that the drive by the International Air Transport Association (IATA) to retain control on customers for its members is working. German marketing consultants’ Dr. Fried & Partner, in its Airline Distribution 2022 study, says airlines are “making progress” to achieving greater control over retailing and distribution.
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When the heat is on, what you need is an icelolly!

eyefortravel.com·Requires Registration 19 July 2018
“If we don’t think mobile first we will lose,” Ross Matthews, the chief marketing officer of Icelolly.com told delegates at EyeforTravel Europe last month.
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Smoke and mirrors: why group commissions cuts don't stack up

eyefortravel.com·Requires Registration 16 July 2018
In April, Marriott International, which now has Starwood in its fold, was the first to announce that it would cut commissions on group hotel bookings in the US and Canada from 10% to 7% and Hilton and IHG were quick to follow. But is the move by these gorilla hotel chains just smoke and mirrors?
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Travelstart makes a smart move in marketing

eyefortravel.com·Requires Registration 11 July 2018
The former founder of WAYN speaks to EyeforTravel about prospects in Africa, why blockchain is more than buzz and re-establishing trust in marketing Jerome Touze is no stranger to a challenge. As the founder of WAYN, the first membership based social network in the travel vertical, which lastminute.com acquired in 2016 for $1.2-million, he trod the thin line between success and failure. “Despite many victories, tonnes of mistakes were made,” says Touze, who exited lastminute.com earlier this year to join Travelstart, a Cape Town-based online travel agent. This experience, he argues, has given him the most important ingredient that he can bring to his new team - resilience!
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Lessons from JetBlue in focus and accountability

eyefortravel.com·Requires Registration 9 July 2018
If you ask the typical airline revenue manager to include bag fees in his objective of maximising passenger revenue, he is unlikely to do anything differently. He is forecasting demand for each flight for the next six to 12 months in $15-$50 fare increments – demand for $79 seats, demand for $99 seats, and so on – so an average revenue gain of $10-$15 from bag fees (50% probability x $25) doesn’t really change what he should do. He will continue to monitor demand, intervene when appropriate, and let the system allocate seats accordingly. Bag fees will be ‘gravy’.
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3 RM tips from Accor's frontline

eyefortravel.com·Requires Registration 27 June 2018
In an interview with Adam Hayashi, VP of Revenue Management & Analytics at AccorHotels, who will be speaking in Las Vegas this October, we heard how the group is putting luxury at the centre of its strategy. Now we hear his tips from the frontline. Hayashi will be sharing more in Vegas but in the meantime here is a taster.
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Blockchain Demystified - How will it change your business?

eyefortravel.com·Requires Registration 25 June 2018
Blockchain Demystified - How will it change your business? Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel: Blockchain Demystified - How will it change your business?

eyefortravel.com·Requires Registration 25 June 2018
Panel: Blockchain Demystified - How will it change your business? Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel: Voice, AI, and Personalisation - Avoid Sloppy Investment and Join the Revolution

eyefortravel.com·Requires Registration 25 June 2018
Panel: Voice, AI, and Personalisation - Avoid Sloppy Investment and Join the Revolution Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Reach the High Frequency Dreamer and Gain Untouched Profits

eyefortravel.com·Requires Registration 25 June 2018
Reach the High Frequency Dreamer and Gain Untouched Profits Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel: Future Mobility in Ground Transportation - Harness Multi-Modal Dynamics to Generate Growth!

eyefortravel.com·Requires Registration 25 June 2018
Panel: Future Mobility in Ground Transportation - Harness Multi-Modal Dynamics to Generate Growth! Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Digitalisation that Drives Profit - The Eurostar Story

eyefortravel.com·Requires Registration 25 June 2018
Digitalisation that Drives Profit - The Eurostar Story Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Build a Chatbot or Voicebot to assist your Travellers and Provide ROI for your Company

eyefortravel.com·Requires Registration 25 June 2018
Build a Chatbot or Voicebot to assist your Travellers and Provide ROI for your Company Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel Q&A: Pioneer the Futuristic Customer Journey - Video, Voice and Robots

eyefortravel.com·Requires Registration 25 June 2018
Panel Q&A: Pioneer the Futuristic Customer Journey - Video, Voice and Robots Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel: Asian Technologies that Shake the World

eyefortravel.com·Requires Registration 25 June 2018
Panel: Asian Technologies that Shake the World Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Fireside Chat: Spot the Future of Rail with Trainline

eyefortravel.com·Requires Registration 25 June 2018
Fireside Chat: Spot the Future of Rail with Trainline Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Integrate Ancillary Revenues: Tours, Rail, Fintech and Payments

eyefortravel.com·Requires Registration 25 June 2018
Integrate Ancillary Revenues: Tours, Rail, Fintech and Payments Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel: Integrate Ancillary Revenues: Tours, Rail, Fintech and Payments

eyefortravel.com·Requires Registration 25 June 2018
Panel: Integrate Ancillary Revenues: Tours, Rail, Fintech and Payments Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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Panel: Fusing Data and AI for a Customer First Approach

eyefortravel.com·Requires Registration 25 June 2018
Panel: Fusing Data and AI for a Customer First Approach Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.

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