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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

5 Unique Experiences Hotels Can Use to Attract Guests

Hotelier Middle East 19 March 2019
We’ve all been there. You finally wake up from the dreaming phase of the travel planning journey and pick on a destination to visit. Now the planning begins. We all have our go-to travel booking websites and apps, and they each present a lot of information, packages, and special offers convincing you to make a booking. Beyond just rate, hotel shoppers consider plenty of other factors, such as amenities, activities, and nearby restaurants.

Report: DC Hotels Struggled During Shutdown

Hotelier Middle East 19 March 2019
HotStats, which provides a profit and loss benchmarking service to hoteliers, has released a special report regarding the performance of the hospitality industry during the partial federal shutdown in Washington, DC.

Expedia slashes prices on European city breaks in huge sale

Hotelier Middle East 19 March 2019
The company has slashed prices on hotel stays around the world by up to 20% off, alongside heaps of discounted flight and hotel packages.

TravelClick's New Solution Combines Predictive Data & Machine Learning

Hotelier Middle East 18 March 2019
Since its acquisition by Amadeus in August, TravelClick has rolled out one of its first solutions aimed at informing hospitality marketing campaign planning and maximizing bookings.

Building an Accurate Forecast: The Lifeblood of Any Hotel Revenue Manager

Hotelier Middle East 14 March 2019
Over the past 40 years, hoteliers have made significant progress in the field of revenue management. Revenue management is no longer just thought of as yielding or pulling levers to get a price to match demand. Many organizations have adopted a more holistic revenue strategy approach, aligning several departments around the same data, goals, and metrics.

David Kong on the transformation of Best Western through quality, talent and technology

Hotelier Middle East 12 March 2019
Ever since he took over as CEO of Best Western Hotels & Resorts in 2004, David Kong has been a man on a mission to transform the company, and the process continues with the recent acquisition of WorldHotels, which added 300 hotels to its global portfolio.

Flight Centre Ups Investments in Pair of Chatbots

Hotelier Middle East 12 March 2019
Travel management company Flight Centre Travel Group has increased its ownership stake in two existing investments within its Labs tech development initiative.

Personalised travel: join the revolution!

Hotelier Middle East 12 March 2019
EyeforTravel’s upcoming Digital Strategy Summit has a line up of top-notch speakers from companies that are moving and shaking the travel industry.

Hotel alternatives also face tech, distribution hurdles

Hotelier Middle East 12 March 2019
The line between traditional hotels and alternative accommodations continues to be blurred in the world of hospitality.

Texas oil and gas markets lag in demand, revenue growth

Hotelier Middle East 11 March 2019
Hotel demand once again is slowing in oil and gas production areas of Texas, while revenue continues to decline in markets that experienced a boom due to hurricanes.

Business travel in 2019: People-centricity driven by smart technology

Hotelier Middle East 6 March 2019
Similar to a lot of industries today, the business travel sector is set to become more customized and personalized thanks to advancements in artificial intelligence and machine learning.

How travel brands can get more from social media

Hotelier Middle East 6 March 2019
With millions of holiday-goers willing to share holiday snaps and travel experiences online, social media has become a holiday browsing hotspot and commentary hive to inspire travellers globally.

TravelClick: GDS Booking and ADR Growth Drive Strong Q4 in Hospitality

Hotelier Middle East 4 March 2019
TravelClick, an Amadeus company, revealed that global distribution system (GDS) hotel bookings experienced a record year in 2018, generating more than 75 million annual reservations globally, up from 70 million in 2017. The company noted that this global GDS growth coupled with sustained increases in average daily rates (ADR), contributed to significant revenue per available room (RevPAR) for North American hoteliers as they kicked off the New Year.

US retains the world's largest travel & tourism economy

Hotelier Middle East 1 March 2019
The United States retained its status as the world’s largest travel & tourism economy despite a standstill in international visitors from China, according to major new research released today by the World Travel & Tourism Council (WTTC).

Marriott Sees Gains, RevPAR Growth Is Slow

Hotelier Middle East 28 February 2019
Marriott International Inc. reported solid earnings for the fourth quarter of 2018 as it worked to complete the integration of Starwood Hotels & Resorts.

HotelREZ customer Point A Hotels streamlines travel agency payments with new Onyx CentreSource partnership

Hotelier Middle East 28 February 2019
Point A Hotels, currently distributing via HotelREZ’s widely recognised Global Distribution System (GDS) chain code, has partnered with Onyx CentreSource, a leading provider of B2B payments and business intelligence to the hospitality industry.

Tech disruption, commoditisation keeping airline CEOs awake, among other things

Hotelier Middle East 28 February 2019
Anyone who ever thought aviation was a glamorous business would have had their illusions shattered at this week’s CAPA LCC Global Summit in Singapore as airline executives, one after another, spoke of the myriad challenges facing their industry.

Smartphones and Voice-Assisted Devices Create Opportunities for Modern Customer Experiences

Hotelier Middle East 27 February 2019
Anyone who uses a smartphone can attest to the incredible power of real-time, in-the-moment discovery that leads to decisions and outcomes. But, now in an age of voice-assisted devices, we are further empowered to command information or purchase on-demand. “OK Google, Alexa, Hey Siri, what are the best bluetooth headphones for me?” Or, “Please reorder groceries from last week for delivery tomorrow afternoon.” Like mobile shopping, voice-assisted behavior is also becoming second-nature. Brands must now reimagine the customer journey and design for always-on, continuous and assistive engagement…dedicated for voice and mobile screens.

Leading hotel booking startups from Europe

Hotelier Middle East 26 February 2019
While and Expedia lead the segment, there are some amazing tech startups which are transforming the sector and gunning fierce competition to these tech giants.

DoubleTree by Hilton Hotel & Suites Victoria the Only Hotel to Have Solo Electric Vehicles

Hotelier Middle East 25 February 2019
When guests book a stay at the DoubleTree by Hilton Hotel & Suites Victoria, they have the option of also reserving a Toyota Prius. The hotel has two of the white Toyotas decked out with green leaves and the name of the hotel property on the doors. Guests can book the vehicles through a separate website called What is truly unique about the hotel, however, is its pair of Solo electric vehicles.

Taking destination management into the 21st century

Hotelier Middle East 25 February 2019
Airbnb and Uber are two hugely successful travel platform businesses but is the timing now right for a global, mobile, fully customisable trip-planning platform with instant booking? Pamela Whitby speaks to the CEO of Rough Guides.

Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group

Hotelier Middle East 19 July 2018
The Les Clefs d'Or UAE executive committee visited Bahrain to elect the new executive committee for Bahrain Hotel Concierge Group (BHCG).

6 hotels that rely on robot staff for guest relations

Hotelier Middle East 29 March 2018
Artificial intelligence is taking the hospitality industry by storm and some hotels are ahead of the curve. Select hotels are staffing robots with unique brand names to carry out traditional customer service — it is not only cutting costs in terms of staff employment, but also creating a platform for 24/7 customer service which can help improve guest relations.

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