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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

TUI CEO: Transformation is in the air

Hotel Online 15 March 2019
In today's global tourism market, to future-proof your business, you must vertically integrate and scale up, says Friedrich Joussen, CEO of TUI Group, speaking at the ITB in Berlin this week.

Channel distribution strategy - chain property v/s independent property

Hotel Online 14 March 2019
Hospitality businesses are highly relied upon OTA’s to deal with their inventory, online travel agencies play a significant role and are found to be providing properties with real-time information. A core part of this research found independent properties surprisingly have a “balanced channel blend” and distribution cost was a key factor in their overall distribution strategy and use of information. Chain properties conversely, had a “high impact” on their channel strategy.

The Luxus Hotel, Canada Sees a 10% Revenue Growth & 20% More OTA Bookings With Hotelogix

Hotel Online 13 March 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and efficient use of its PMS have helped The Luxus Boutique Hotel in Canada to witness a 10% increase in its revenue.

The Rise of AI in the Construction Industry

Hotel Online 12 March 2019
Today, it seems as though everything is under construction. It is almost rare to walk outside without seeing a sleek looking building or a bridge being built. Although these projects are being constructed to meet the newest and latest criteria and aesthetics, the crews building them are not necessarily taking advantage of the latest available technology.

Nuvola, Evolutix Integrate Guestroom Automation, Energy Management Solutions

Hotel Online 12 March 2019
Nuvola, a hotel optimization and guest engagement platform known for its intuitive user interface, announces their partnership with Evolutix to integrate their guestroom automation and energy management solutions into Nuvola’s comprehensive software.

Top Tech Trends That Will Impact Travel Consultants>>?

Hotel Online 12 March 2019
As travel continues to grow, and travel expectations evolve, technology continues to impose itself in the travel booking process and also in the travel experience itself. Amadeus and its travel partners have flagged these six tech trends as the ones travel consultants should watch.

Air Black Box acquired by 777 Partners, will bring its solution to more airlines and beyond

Hotel Online 12 March 2019
Air Black Box, the first global travel technology company founded by a team of industry veterans to solve the complexities of cross-selling products and services within the aviation sector, has been acquired by investment firm 777 Partners.

In-depth analysis on hotel guest Wi-Fi and IoT expectations in 2019

Hotel Online 11 March 2019
Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the release of a comprehensive new white paper examining how advances in consumer technology have impacted and heightened guest expectations of hotel Wi-Fi and related services.

Hospitality Financial Leadership: The Next Big Thing

Hotel Online 11 March 2019
For almost 10 years our industry has been a rocket ship of top line growth driven almost exclusively by big gains in RevPAR driven by solid increases in occupancy and rate. You also can’t go too far inside the online world without finding articles that speak to when and if this growth will stop. We all know it will and it’s never been a question of if it will stop, the question is when it will stop. Knowing this growth inevitably will stop and being cognizant that when it does stop it will go backwards, what can you do? History always repeats itself.

How to connect the right hotel technology with the right traveler

Hotel Online 8 March 2019
Let’s face it hotel technology isn’t a supporting player in the guest experience anymore. It is an essential part of every guest journey, an integral aspect of each step of the guest’s experience of a property—before, during, and after the stay. As such, it can make or break those guest reviews and has long-term effects on loyalty. It seems most hotels know this because over half (54%) plan to increase their technology spending this year, according to the 2019 Lodging Technology Study.

Major retailers, restaurants not ready for voice search

Hotel Online 7 March 2019
Consumers are trending toward using their voice to search for products and conduct purchases, but few brands have incorporated a voice optimization strategy into their marketing plans.

Eight Technology Trends to Watch Out for in the Travel and Tourism Industry in 2019

Hotel Online 6 March 2019
In the digital age, travel and tourism have taken on new traits. Technology has given the industry new ways to communicate with customers, smoother internal operations and more possibilities for growth. As these innovations have come on the scene, the needs of guests have also evolved.

Direct Booking Summit: Stick To Your Strategy and Put Your Foot Down!

Hotel Online 6 March 2019
Last week we hosted our biggest-ever Direct Booking Summit in Singapore: Our seventh event since the series began back in 2016, this summit had it all: A stunning venue in The Fullerton Hotel, two days of killer content, and the most engaged audience of hoteliers we've ever had.

"Maestro PMS Analytics BI Tool Gives Us the Ability to Target the Right Market with the Right Product at the Right Time"

Hotel Online 5 March 2019
Maestro PMS, the preferred cloud and on-premise hotel software solution suite for independent hotels, luxury resorts, conference centers, and multi-property groups strengthened its Maestro Analytics and Business Intelligence (BI) module with the addition of a combined Revenue and Marketing Analytics View.

Hotelogix and POSist Announce Integration to Serve Enterprise-Grade Hotels Globally

Hotel Online 5 March 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced the integration of its PMS with POSist, a point of sale solution provider. This partnership aims to help hoteliers with in-house restaurant management through automation, and by offering them granular insights about their FnB business through real-time reporting and detailed analytics.

Why travel start-ups should go for investor money - now!

Hotel Online 5 March 2019
Travel is a vast industry and as the online sector looks set to become a $817 billion industry, the timing seems right for fundraising.

Fornova Acquires HotelsBI to Provide Full Suite of Business and Distribution Intelligence Solutions for Hotels Worldwide

Hotel Online 4 March 2019
Fornova announced that it is acquiring Tel Aviv-based business intelligence provider HotelsBI. The acquisition rounds out its suite of solutions with the hotel industry’s only enterprise-ready solution to help hotel chains break the silos impeding the effective use of data, by employing advanced BI to understand and manage all data relevant to making optimum performance decisions.

Building Better Customer Satisfaction in a World of Technology

Hotel Online 28 February 2019
As the hospitality and service industry makes greater use of computer applications and virtual technology, personal contact with employees becomes increasingly important for customer satisfaction. In a recent report from the Cornell Center for Hospitality Research (CHR), we explore how those customer contact employees can be trained in the “how” of service, especially when employees are involved in service recovery. We are specifically looking at training in the key skills of employee engagement, communication, and attitude, because they have a strong effect on customers’ evaluation of service effectiveness.

Have You Noticed? Resorts Are Getting Personal.

Hotel Online 27 February 2019
My work on the IDeaS Advisory Services team took me to a lot of resorts this past year. Part of it may have been my eagerness to escape the harsh winter we’ve had in Minnesota, but what I think is really happening is resorts are stepping up their revenue game. I’ve had the great opportunity to help several resorts advance their revenue management capabilities and culture. What I have found is they are achieving personalized pricing at unprecedented levels.

U.S. Car Rental Pricing Strengthened in Q4

Hotel Online 26 February 2019
Both Avis Budget Group and Hertz reported revenue and pricing growth year over year for the fourth quarter, though that has not translated to higher rates for large corporate accounts.

TripAdvisor CEO: Positive Q4 Results Cap Strong 2018

Hotel Online 22 February 2019
TripAdvisor Inc. revealed that revenue in the fourth quarter was up 8%, while its full year revenue increased 4%, according to financial results for the fourth quarter and full year ended December 31, 2018.

What's new with Google Reviews

Hotel Online 21 February 2019
Recently, Google has implemented some important changes to its review product that hoteliers, lodging operators and hospitality business should be aware of. This includes enhancing hotel pages with review filters, search and sorting options as well as reviews from other sources. The company is also very proactive about soliciting reviews from users. As a result, Google review volume has spiked for hotels around the world.

Hotel of the Future Here Today

Hotel Online 21 February 2019
Located in the city of Hangzhou, 170 km southwest of Shanghai, Alibaba Group Holding Ltd sited their first futuristic hotel, it is called 'FlyZoo', the leading-edge property is within walking distance of Alibaba's headquarters. Announces Partnership With Hospitality Software Company Cloudbeds

Hotel Online 19 February 2019, a leader in ID scanning and verification, has partnered with Cloudbeds, a leader in hospitality management software, to offer the Check-in Bundle. The integrated ID scanning solution allows properties of all sizes, from resorts to B&B’s, to check in guests and gather their information in a matter of seconds by scanning government-issued IDs from anywhere in the world.

How innovation opens doors to remain relevant in hospitality

Hotel Online 14 February 2019
Two professors in innovation and entrepreneurship from the Glion Institute of Higher Education outline some of the current trends shaping the hospitality industry.

Cala Luna Boutique Hotel & Villas Completes Renewable Energy Project

Hotel Online 11 February 2019
In line with the sustainable tourism philosophy of Costa Rica Tourism Institute (ICT), Cala Luna Boutique Hotel & Villas has implemented a mass solar panel installation on its path toward entirely renewable energy. The project, one of the largest solar energy undertakings in Central America, was completed in December and will provide Tamarindo’s premier eco-boutique hotel with 1,400 solar panels estimated to offset 34 tons of the hotel’s energy usage.

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