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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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The Pavilions Hotels & Resorts Deploys Infor HMS and SunSystems to Streamline Operations and Expand Global Reach

Hotel Online 17 July 2018
Infor, a leading provider of industry-specific cloud applications, today announced that The Pavilions Hotels & Resorts has deployed Infor Hospitality Management System (HMS) for its hotel operations, and Infor SunSystems for its financial operations in its Bali, Phuket, Madrid, and Amsterdam properties. The Hong-Kong based company owns and operates luxury hotels, resorts and manages experiential travel across Asia and Europe.
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Radisson Hotel Group Appoints Kristen Richter as Vice President of Revenue Optimization for the Americas

Hotel Online 16 July 2018
Radisson Hotel Group today announced the appointment of Kristen Richter as Vice President of Revenue Optimization in the Americas. In this role, Richter will drive the overall Revenue Optimization vision and strategies in the Americas, working closely with global partners to define new best practices.
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TravelClick Hosts 2018 Industry Leaders Summit in Bangkok

Hotel Online 16 July 2018
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, held its first Industry Leaders Summit in Bangkok, Thailand - the most traveled-to city in the world - on July 12 through 13, 2018 at The Okura Prestige. Throughout the two-day event, more than 50 hospitality companies and their executive teams met to discuss how hoteliers can drive more direct bookings and convert and retain more guests using innovative technologies such as TravelClick’s award-winning, integrated iHotelier® Central Reservations System (CRS), CRM and loyalty solutions.
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Maestro PMS Browser-Based Software Suite Optimizes Guest Experience, Improves Staff Productivity for 10-Property Cape Resorts

Hotel Online 12 July 2018
When Cape Resorts made the decision in 2008 to update operations at its growing collection of historic beachside resort properties, it turned to Maestro PMS. Today Cape Resorts centralizes property management, reservations, spa and activity management, and event sales for 366 rooms spread across 10 hotels with Maestro’s Multi-Property Management suite of integrated modules.
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How to Use Data to Build a Profitable Resort

Hotel Online 11 July 2018
When I became a Director of Architectural Projects in August 2016, it was to provide our owners with a more data-driven approach to resort construction. How existing resorts are operated and how new properties are developed must keep pace with both technology and planned growth. Your project managers, working directly with resort owners, should create cohesive brand standards.
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OpenTravel Alliance and Industry Experts Present Powerful Use Cases for New Release 2.0 Object Model

Hotel Online 11 July 2018
The OpenTravel Alliance, the not-for-profit responsible for developing and maintaining interoperability for disparate systems in all verticals of the travel industry, hosted a Tech Talk workshop on the release of the 2.0 Object Model for attendees June 21 at the HITEC(R) Houston 2018 trade show and conference in Houston.
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Denihan Appoints Nadia Karmali as VP of Revenue Management and Michael Shiwdin as VP of Asset Management

Hotel Online 11 July 2018
Denihan Hospitality ('Denihan' or the 'Company'), a full-service hospitality company focusing on developing, owning, managing and franchising boutique luxury and lifestyle hotels, is pleased to announce that experienced industry professionals Nadia Karmali and Michael Shiwdin are joining the Company as Vice President of Revenue Management and Vice President of Asset Management, respectively.
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Is GDPR Legislation Coming to U.S. Hotels?

Hotel Online 10 July 2018
Privacy legislation is dominating the news cycle these days-and it's unlikely to slow down. Now, as U.S. companies are adjusting to the requirements of the European Union's General Data Protection Regulation, the State of California has introduced new laws that will apply to California companies or companies doing business in California.
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Hospitality Financial Leadership: Why Hotel Brands and Franchisers Secretly Love the OTAs

Hotel Online 9 July 2018
I know we all hear the battle cries every day in our industry, but what’s really going on with hotel brands, franchisers, the online travel agents and their war over commissions and fees? In this piece, I am going to expose an angle that I think needs some light. It gets back to a fundamental understanding of how our industry functions based on its evolved structure, with brands and owners. I also believe this is a good lesson in hotel business strategy, to understand what underpins the relationship between the warring parties and what drives the business model with hotel franchisers and brands.
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Mangalis Hotel Group Adopts TravelClick's Leading Reservations, Web and Media Solutions

Hotel Online 9 July 2018
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced that Mangalis Hotel Group, the African-born hospitality group with its dynamic innovative brands Noom Hotels, Seen Hotels and Yaas Hotels, has selected TravelClick’s award-winning Reservations (iHotelier®), Web and Media Solutions to drive more revenue and maximize direct bookings as Mangalis continues its rapid expansion across Africa.
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Independent Hotels Have Reasons to Celebrate: Data Shows Beating Chains in ADR, Growth

Hotel Online 6 July 2018
As competition among hotels remains heated due to new construction and market saturation, independent hotels continue to thrive and outpace chain hotels in both growth and average daily rate (ADR). For the second year in a row, Expedia Group data shows unbranded properties had greater average daily rates (ADRs) and overall revenue growth than their branded hotel brethren.
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Preparing Students for Future-Proof Careers in Hospitality

Hotel Online 3 July 2018
Schools today face a dilemma. Should they focus on meeting the current needs of the industry or ensure their students will be able to adapt to uncertain futures? Ted Teng, President and CEO of Leading Hotels of the World, put it succinctly at the recent Window 2 the Future event staged by Lausanne Hospitality Consulting at Ecole hôteliere de Lausanne.
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Discounting is for Dummies - Part Three

Hotel Online 3 July 2018
One of the best – and worst – things about the hospitality industry is how much most hotels have in common: they’re offering relatively similar products and have a great deal of competition within their immediate marketplace - other hotels, alternative accommodations and the OTAs - which, in most cases, leaves hoteliers waging an uphill battle to profitability.
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Hospitality Financial Leadership: Top 10 List - How to Create More Hospitality Financial Leadership

Hotel Online 2 July 2018
You can increase the way you lead your team financially. Create an environment that has your managers working together on the “business” of running your hotel. It all starts by knowing that it is a team effort and it can’t be done properly by only the executive. Line level managers need to be included. The idea that someone produces numbers in a vacuum and gives them to a manager to hit is absurd. If you’re doing that today, stop it.
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Scenic Hotel Group Adopts TravelClick's Industry-Leading iHotelier(r) Booking Engine 4.0

Hotel Online 2 July 2018
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced Scenic Hotel Group, New Zealand’s largest locally owned hotel group, has adopted TravelClick’s award-winning iHotelier® Booking Engine 4.0, part of TravelClick’s Central Reservations System (CRS).
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Cendyn is Europe's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency 2018 as Voted by Prestigious World Travel Awards

Hotel Online 2 July 2018
Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe's Leading Hotel CRM Technology Provider and Europe's Data Driven Marketing Agency, 2018. The prestigious World Travel Awards recognizes companies, organizations, and brands that push the boundaries of industry excellence.
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Mobile Connectivity Crucial for Hotel Guests and Staff

Hotel Online 28 June 2018
The hospitality industry is changing; clean sheets and friendly personnel are no longer enough to satisfy the average guest anymore. Fast Wi-Fi and strong cell signal are the new necessities strongly impacting customer care and guests' overall experiences. Unfortunately, due to their vast size and construction materials, hotels can often have inadequate, spotty cell phone service that can vary from floor to floor, and even room to room.
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St Julien Hotel & Spa Appoints Eric Daviau as Director Of Revenue Management

Hotel Online 27 June 2018
St Julien Hotel & Spa announces the appointment of Eric Daviau as director of revenue management. Daviau brings more than 15 years of experience in revenue management and hospitality to the award-winning, 201-room St Julien Hotel & Spa.
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Hoteliers Round Out First Half of 2018 With Consistently Strong Bookings and Rates

Hotel Online 27 June 2018
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today released new data from the Company’s June 2018 North American Hospitality Review (NAHR). According to this data, North American hoteliers are continuing to experience upticks across all travel segments in the second quarter of 2018, up 2.5 percent in average daily rates (ADR), 1.4 percent in bookings and 4.0 percent in revenue per available room (RevPAR) compared to the same period last year.
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You Might Go Faster Alone, but You Go Further With Company

Hotel Online 26 June 2018
In reality, what are Google, Amazon, Facebook, Apple or AirBnb? Technology companies? No! They represent new ideas and a bold vision of entrepreneurship! But also and especially a reflection, a strategy, research and development centered on the customer experience. These companies have based their dazzling success on taking into account customer needs and experience design upstream, during and after. By responding quickly, efficiently and smoothly to the customers' needs, or even by anticipating them thanks to a pointed knowledge of their needs and relevant and efficient use of their data.
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Japan's Prince Hotels hack results in loss of 124,000 customers' credit card numbers, other data

Hotel Online 26 June 2018
Prince Hotels Inc., one of the nation's largest hotel and resort operators, apologized Tuesday after data on 124,963 individuals and groups was stolen by hackers earlier this month.
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Teneo Hospitality Group Polls Leading Meeting Planners On Emerging Trends in 2018

Hotel Online 26 June 2018
Budgets, greater quality control, cost and reliability of AV and technical services, security of content and the challenges of meeting the increasingly complex dietary demands of a more diverse demographic: these are among the major concerns of the nation’s meeting planners.
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The Skyline Hotel Communicates With TTI's Premier Information Board

Hotel Online 26 June 2018
Save your cell phone battery. There's something much more visually appealing to distract you in hotel lobbies these days. They are digital screens, and tablets that hotels are using to draw guests out of their rooms and into the lobbies to learn more about the property and surrounding neighbourhood.
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Avison Young Hospitality Group Expects Strong Transaction Market in 2018

Hotel Online 21 June 2018
The Avison Young Hospitality Group continues to see aggressive transaction levels during the first two quarters of 2018. Although we don’t advertise each closing, we are expecting another strong transaction year for all brokerage shops. We currently have a healthy stable of hotel transactions lined up over the next several months and continue to see accretive value in the market cycle.
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HVS Design and JN+A Release 2018 Hotel Cost Estimating Guide

Hotel Online 21 June 2018
HVS Design and Jonathan Nehmer + Associates (JN+A) are proud to announce the completion of the 2018 Hotel Cost Estimating Guide. The Guide is a comprehensive listing of capital expenditure construction and FF&E costs for hotel renovations in the USA.
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Softscribe Inc. Outlines 7 Ways to Use LinkedIn to Close Sales Leads from HITEC 2018

Hotel Online 21 June 2018
Softscribe Inc., the leading hotel tech PR agency, outlined 7 ways technology vendors and HITEC attendees can leverage their LinkedIn Profiles to close sales leads at the show. HITEC is the world’s largest hospitality technology conference. HITEC 2018 takes place in Houston, Texas, June 18 to 21. #HITECTX. Softscribe Inc. provides B2B public relations to the hospitality technology market and related industries. It creates public relations content, search and social media to help technology companies achieve their business goals.

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