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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

A 6-Part Tool for Ranking and Assessing Risks

Hotel Online 21 September 2018
One of the most overused expressions thrown around by wannabe “Wall Street Rambos” is business is war. But sometimes war tactics really can help in business.

5 Reasons to Add AV Management Software to a Hotel's 2019 Capital Budget

Hotel Online 20 September 2018
Recent reports are showing that the meetings segment of hospitality is flourishing, and technology is of critical importance to event planners in venue selection. Meeting facilities with lodging – which hosted 87% of meetings 2016 according to the PwC Conference Center Report – need to put more focus on managing their built-in and portable audiovisual equipment to meet planners’ expectations in 2019.

Luxury serviced apartment recommends RateTiger for streamlining online distribution

Hotel Online 20 September 2018
Upscale serviced apartments in the Philippines, Makati Diamond Residences, has improved online sales with efficient rate and availability distribution through RateTiger. The property offering 410 apartments has been using RateTiger Channel Manager and Shopper to manage online sales channels in real-time.

Less Than a Week to Register for Hotel & Spa Tech Live

Hotel Online 19 September 2018
There is now LESS THAN A WEEK to go until Hotel & Spa Tech Live opens its shutters at the London ExCeL on the 25th and 26th – and we couldn’t be more excited! If you haven’t already registered for your FREE tickets, we recommend you do so now – you’ll save loads of time on the day!

Vertical Booking USA Continues to Increase Its Client List in North America

Hotel Online 19 September 2018
Vertical Booking USA, part of the Zucchetti Group, is proud to announce their selection as the primary provider of reservations technology for many prestigious, award-winning hotel chains, with new deals closed in the third quarter of 2018.

Elliott Park Hotel Pioneers Latest in Voice-activated Guestroom Controls and Connectivity With BeyondTV and Wi-Fi by HIS

Hotel Online 19 September 2018
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its implementation of advanced Wi-Fi services and BeyondTV at the Elliott Park Hotel, an upscale, ultra modern property located in downtown Minneapolis. Featuring one of the area’s highest-rated restaurants, the hotel is now also credited with providing first-rate internet connectivity as well as the ability for guests to control in-room amenities and request services via a voice-activated virtual assistant.

Hospitality Financial Leadership: Using Expense Checkbooks

Hotel Online 17 September 2018
I can vividly remember, as a young lad, my dad sitting at the kitchen table paying the monthly bills by check and then updating his checkbook. I remember asking him why he entered the details on the page at the back of the checkbook. He said very clearly, “So we don’t spend more than we have and in the bank. If I don’t keep track, we will run out of money and I’ll end up bouncing a check!”

Marriott International Selects TTI Technologies as an Approved Vendor to Manage Its Business Center Solutions for Its Franchisee's and Corporate Managed Properties

Hotel Online 12 September 2018
TTI Technologies, best known for their reliable and secure managed Business Center Kiosks for hospitality is proud to announce an agreement with Marriott International to be an approved supplier of Business Center software and security applications and commercial grade hardware components.

PwC: RevPAR Saw Gains in NYC in Q2

Hotel Online 11 September 2018
According to PwC’s Manhattan Lodging Index – Q2 2018, ADR was up for the sixth consecutive month, driving continued strength for Manhattan hotels in RevPAR growth during Q2. During the quarter, growth in lodging demand continued to exceed increases in room supply, with occupancy posting gains quarter-over-quarter and year-over-year. As pricing power appeared to finally return to the Manhattan lodging market, RevPAR increased 4.3% over prior year levels, driven largely by growth in ADR levels at hotels across all classes and neighborhoods.

Hospitality Executives Tackle Technology and Distribution Challenges at HSMAI's Curate

Hotel Online 10 September 2018
Hotel senior leaders representing HSMAI Organizational Member companies investigated key issues facing the hospitality industry at Curate: An HSMAI Executive Insights Forum, hosted by the Hospitality Sales and Marketing Association International (HSMAI) on September 5 and 6 at the Hyatt Regency Inner Harbor in Baltimore. Headlined by keynotes from Amazon and Under Armour, the event also featured collaborative and interactive elements, such as group brainstorming and live polling.

GuestTek Interactive Entertainment Files Patent Infringement Lawsuit Against Nomadix, Inc.

Hotel Online 10 September 2018
GuestTek Interactive Entertainment Ltd., an innovative leader in providing technology solutions for the hospitality industry, announced today that it has filed a lawsuit against Nomadix, Inc. for infringement of multiple U.S. patents by, among other things, selling and offering for sale certain Nomadix Access Gateways employing various versions of the Nomadix Service Engine. The complaint, which was filed in the United States District Court for Delaware, seeks a permanent injunction, as well as unspecified damages. GuestTek also asks for a determination that Nomadix’s infringement was willful and that GuestTek be awarded treble damages as a consequence.

Blockchain and Real Estate: Don't Let Bitcoin Blind You to the Usefulness of Blockchain

Hotel Online 6 September 2018
Bitcoin and crypocurrencies may not interest you, but the underlying blockchain technology should. Imagine that, early this year, you sold a property for $10m and opted to take payment in Bitcoin.

To Q3 and Beyond: Hotel Industry Forecast for San Diego, Arizona, Colorado, and Other U.S. Markets

Hotel Online 6 September 2018
Companies are reporting solid revenues as well as profits. Q2 Gross Domestic Product (GDP) was at 4.2 percent, the best quarter in five years. Business and consumer confidence and spending are strong and future growth for 2019 looks good. Interest rates and inflation have increased modestly, in sync with movements in the economy. Having said that, my favorite index is the Institute for Supply Management’s Purchasing Management Index.

Ongoing Training Is the New Normal

Hotel Online 5 September 2018
As hoteliers continue to search for operational efficiencies and new technologies that reveal actionable guest insights, there appears to be a substantial hidden expense that we aren’t collectively working hard enough to mitigate.

Beekeeper Improves Employee Communication for Feather Falls Casino, Lodge & Brewing Co.

Hotel Online 5 September 2018
When Oroville Dam's main and emergency spillways were damaged in February 2017, it prompted the evacuation of more than 180,000 people living downstream along the Feather River in Oroville, Calif. Among the evacuees were some of the 520 employees of the Feather Falls Casino, Lodge & Brewing Co. During this crisis, property managers, including Human Resources Director Rhonda Turner, had no way of communicating with staff – the majority of whom do not have a work email address.

TravelClick Partners With The Guestbook to Bring Its Cash Back Rewards Program to Independent Hotels

Hotel Online 5 September 2018
TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, today announced a new partnership with The Guestbook, the hospitality industry's first, best, and only instant cash back rewards program to further increase direct bookings for TravelClick’s independent hotels.

Maestro PMS Takes Its Sales and Catering Module to the Next Level With Expanded, Integrated Mobile Operations and More

Hotel Online 5 September 2018
Group event operations is the number two profit center for many properties, so automating Sales and Catering processes with a strong system that increases staff productivity and supports a smooth-running operation is essential. Maestro’s fully-integrated Sales and Catering system is used by hundreds of full-service hotels and conference centers. Now, Maestro is announcing its Sales and Catering development roadmap that outlines a suite of new functionality that takes group sales and event management to the next level.

Inventor of a New Air KPI

Hotel Online 4 September 2018
While data can paint a picture for travel buyers, the results that Shawn Johnson saw from standard airline metrics looked more like an abstract work than a realist masterpiece. “When I first came into the travel space, one of the things I saw was that there seems to be a hyperfocus on managing and lowering costs,” said Johnson, support services director for The Church of Jesus Christ of Latter-Day Saints. “That’s a great thing and certainly is an initiative for the church, as well, but the measures we use in the industry didn’t seem to tell the full picture of what the value of an airline partnership was.”

Lining Up Opportunity

Hotel Online 4 September 2018
Reno’s triple threat of downtown resort casino hotels—Eldorado Resort Casino, Circus Circus and Silver Legacy Resort Casino—is now operating under one brand umbrella called The Row Reno. That makes sense considering the three properties share the same six-square block area of downtown Reno and are joined by a series of sky bridges that allow guests to seamlessly move between them in the winter cold and summer heat.

StayNTouch CEO Jos Schaap Shares His Vision for the Future of Hotel Technology

Hotel Online 29 August 2018
There is no shortage of great ideas - rather, the bigger challenge can be found in bringing those great ideas to fruition and envisioning the ways in which they can change lives and better businesses.When Jos Schaap first saw a B2B application on an iPad in 2012, he wasn't merely consumed with admiration of that technology in its existing form - he was already imagining how it could impact hoteliers.

3 Ways to Get More Value from Automation - SPONSOR CONTENT FROM PWC's Strategy&

Hotel Online 29 August 2018
Automation is helping a handful of companies accomplish what was once thought impossible: boosting financial performance while also aiding fast corporate transformation work. Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. The company found that using robotic process automation alone could free up to 75 full-time equivalent staff.

DigiValet Powers In-Room Technology at the Newly Opened Loews/Universal Aventura Hotel

Hotel Online 29 August 2018
The in-room technology provides unrivaled benefits for guests as well as hotel ownership and management, leading to a smoother, more intuitive, and elevated travel experience.For guests at the resort, DigiValet provides not only its standard luxury connectivity, allowing guests to control their entire in-room environment with the swipe of a finger - it also connects all guests to the park seamlessly via a bedside iPad.

WoodSpring Suites sets record growth

Hotel Online 28 August 2018
WoodSpring Suites is on pace to significantly exceed the brand’s previous record for the number of new franchise agreements awarded in a single year. Through the first half of the year, the brand, which is franchised by Choice Hotels International, executed 46 franchise agreements, all but two of which took place after being acquired by Choice on February 1. WoodSpring now boasts more than 340 hotels open or in the pipeline.

Eid Al Adha Holiday Expected to Create Hotel Revenue Windfall for Bahrain Hoteliers as Number of Tourists Surge

Hotel Online 24 August 2018
HOTEL revenues during the Eid Al Adha holiday are expected to cross the BD4 million mark due to a surge in the number of tourists, according to experts.

Tambourine: Use Data to Get More This Budget Season

Hotel Online 20 August 2018
This budget season, you’ll need to prove how much hotel revenue you brought in or risk losing your funds. A successful hotel marketing budget not only requires the guts to ask for what you need, but the data to back it up.

How Technology Is Driving Transparency in Real Estate

Hotel Online 17 August 2018
From buildings filled with sensors tracking employees, to software that monitors reams of leasing documents, new technologies are rapidly being incorporated across the commercial real estate industry.

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