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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Letter from Los Angeles: Of last mile mobility, teenage dreams and Chinese ambitions

Hotel Online ·10h
The day I landed in Los Angeles, there was a heavy smell of smoke in the air. The California wildfires were raging and the winds were blowing smoke towards the city.

From Singapore to Shenzhen, from Youbibi to Skyscanner, Steven Pang makes seamless transition from startup to global play

Hotel Online 20 November 2018
While others were still dreaming about the China travel opportunity, Steven Pang, a Singaporean living in Hong Kong, took the plunge back in 2010 to start a travel search business specialising in comparing flights, hotels and package holidays. He chose the southern Chinese city of Shenzhen as his startup base and four years later, his bet paid off when Youbibi was acquired by Skyscanner.

Maestro PMS Helps Free Up Staff, Empowers Guests With Self-Serve Online Payment Portal; 'Anytime,' 'Any Device

Hotel Online 19 November 2018
Maestro PMS just made advanced payment processes safer and more convenient for independent operators and their guests. Maestro adds to its full array of mobile and online solutions with the launch of its Payment Portal module that engages guests online by connecting them with a property to quickly make payments against their upcoming reservations. The new system also saves the property time and reduces collection fees by automatically emailing deposit reminders. Maestro PMS is the preferred cloud and on-premise property software solution. Maestro offers web browser and windows access in either deployment for independent hotels, luxury resorts, conference centers and multi-property groups.

Study: India, Indonesia have the most digitally-advanced travellers

Hotel Online 19 November 2018
India and Indonesia with their large young populations of ‘digital natives’ are, unsurprisingly, the top two countries with the most digitally-advanced travellers, with India holding the top spot for the second year in a row (2017 & 2018).

In the wake of GDPR, what's next for data privacy?

Hotel Online 15 November 2018
In a marketer survey by SAP, 42% did not believe GDPR applied to them and 26% said they did not collect the type of data protected under the regulation. What should marketers know about strategies for data privacy?

Hoteliers Blend Tech and an Authentic Experience in 3 Guest Segments

Hotel Online 14 November 2018
Softscribe Inc., a leading hotel tech PR firm, shows how hoteliers can blend technology and an authentic guest experience to increase loyalty among Millennials, Baby Boomers and Business Travelers.

Infor Partners Artyzen Hospitality Group in Improving Hotel Guest Experience

Hotel Online 13 November 2018
Infor, a global leader in business cloud software for Enterprise and SMB companies, today announced the successful implementation of Infor Hospitality Management System (HMS) and Infor SunSystems financial management at three hotels in Beijing, Nanjing and Shanghai managed by Artyzen Hospitality Group (AHG), which delivered improved guest experience.

Angie Hospitality Completes Certified Integration With Amadeus Hospitality's HotSOS Platform

Hotel Online 12 November 2018
Angie Hospitality, developer of the world’s first voice and AI solution purpose-built for the hospitality environment, announces the successful completion of a certified integration with the HotSOS platform of Amadeus Hospitality, a leading provider of advanced technology solutions for the global travel industry. As a result of this certification, hoteliers will now be able to fully integrate Angie’s digital guest room assistant with HotSOS, one of hospitality’s most utilized cloud-based service optimization enterprise solutions.

Beekeeper's Operational Communication Platform Named Most Innovative Hotel Technology at HX 2018

Hotel Online 12 November 2018
Beekeeper, the leading communication and employee operations platform for connecting a hotel’s non-desk workers across locations and departments, earned the top honor here yesterday during HX. Beekeeper was one of five finalists competing in the Tech Pitch innovation challenge that recognizes companies that stand out from the crowd to help reimagine the hospitality industry. This is the third top technology honor presented to company in 2018; Beekeeper was named the Most Innovative Technology of 2018 by HTNG and it was awarded the HITEC 2018 E20X “People’s Choice 2018” by HFTP.

Another Minneapolis Hotel Installs Clear Sky's Beverage Inventory Management Software

Hotel Online 9 November 2018
Clear Sky Software, Inc. ® announced today that the JW Marriott Minneapolis Mall of America has installed its beverage inventory control system. This Minneapolis hotel, connected to the famous Mall of America, selected Clear Sky Software to help control all beer, liquor and wine inventory.

Storm clouds gather over inbound travel to the U.S.

Hotel Online 9 November 2018
Travel to and within the U.S. grew 1.6 per cent year-over-year in September, according to the U.S. Travel Association’s latest Travel Trends Index (TTI)- marking the industry’s 105th straight month of overall expansion.

Big Mistakes That Revenue Managers Make

Hotel Online 9 November 2018
The hospitality industry has become a very dynamic one in recent years: Revenue Management strategies that would have once been deemed acceptable and rational, are no longer efficient, be a next-level Revenue Manager and avoid the three big mistakes that are commonly made with making pricing decisions.

The 6-Step Rehearsal Strategy Steve Jobs Used For Every Presentation

Hotel Online 9 November 2018
For fifteen years, Ken Kocienda was on the ground floor at Apple as a principal software engineer on the original iPhone, iPad, and the first Safari web browser, working side-by-side with Steve Jobs gave Kocienda a rare insider's view into the most creative business communicator of our time.

The Millennial paradox: How to save the planet and keep travelling

Hotel Online 8 November 2018
Millennials are more eco-conscious than previous generations. Why? Because some of those really scary scenarios related to climate change are more likely to happen on their watch. Even though Millennials are actively questioning today’s global consumption culture, at the same time they’re planning their next vacation somewhere far away, which means endless miles in the air and huge amounts of pollution. That’s why they’ve compromised: they keep traveling but they increasingly favor sustainable options.

Ctrip' Q3 net revenue increased by 15% year-on-year

Hotel Online 8 November 2018
Ctrip reported solid financial results in the third quarter of 2018 and net revenue increased by 15% year-on-year to more than RMB9 billion for the third quarter of 2018, which also represents an increase by 28% from the previous quarter.

Healthy Beverages to Bolster Falling Alcohol Revenues

Hotel Online 7 November 2018
Disruption is hardly limited to just technological innovation. In the F&B world and driven by the newfound pursuit of wellness lifestyles, people are eating healthier and are voting with their wallets for better food options at every meal of the day.

Digital Maturity Matters in a Competitive Airport Landscape

Hotel Online 6 November 2018
Intense competition for growth between travel industry players is blurring traditional competitive boundaries, the consequences of this for airport business models and their partners in the airport ecosystem have become apparent at multiple levels.

Over 1,000 Hotels Around The World Are Now Sharing Unique Local Experiences With Arrivedo's Technology

Hotel Online 5 November 2018
Arrivedo, the first online platform with curated content of local things to do around hotels, today announces that 1,000 hotels are now using its technology to enhance their guests’ experience. The company has been selected as an innovator at this year’s Phocuswright Conference on November 13-15 in Los Angeles, which will allow it to share its quality content creation expertise with the event’s attendees.

Is Automation the Wave of the Future for Hotels?

Hotel Online 5 November 2018
It wasn’t so long ago that people would call a restaurant for a reservation, or go to the video store to see what tapes were available, or waited on the sidewalk for an empty taxi to drive by. Just as technology has made all of these practices obsolete, new technology is automating many of the processes that used to take up the valuable time of both hotel guests and team members.

Airbnb Pricing: What's the Reason for Discrepancies?

Hotel Online 5 November 2018
Bloomberg recently released the latest edition of its index which ranks locations around the world – taking into consideration some 120 cities – according to rates charged by Airbnb. Among its main findings were that although Miami and Boston took the top two places for the second year running regarding Airbnb pricing, Middle East destinations are now some of the most expensive in the world, with locations such as Tel Aviv, Dubai, Jerusalem, Riyadh and Kuwait City among the top 15.

UK's Hotel Sector Stands Firm in Tough Year

Hotel Online 1 November 2018
The UK’s hotel sector has stood firm in what is proving a tough trading year, with overall occupancy in London slightly up and the provinces remaining flat in the year to date.

Hotel Internet Services Unveils New Research Report on Trends in Guestroom Entertainment and Voice Control Technology

Hotel Online 31 October 2018
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the release of a comprehensive new white paper examining how mainstream technology, such as online streaming and voice-activated assistants, are having a profound effect on guest behavior and their evolving hotel stay expectations.

6 trends that could revolutionalise the hospitality industry

Hotel Online 30 October 2018
The hospitality industry is becoming tougher. Hotels are experiencing great forces of change that are tossing many businesses to the bin. The ever-growing fangs of competition, intimidating technological evolution and changing consumer preferences haunt hotel businesses every day.

The Future of Hotel Management Systems: Identifying the Prospective Role of the PMS

Hotel Online 30 October 2018
Some hotel chains envision the Property Management Systems (PMS) to focus on its core functionalities (e.g., check-in/out and main operations), using open APIs for connectivity, while others encourage a high level of fully integrated systems such as CRS, RMS and CRM, eliminating the need for additional interfaces.

GuestTek Interactive Entertainment Increases Focus on Innovation

Hotel Online 30 October 2018
For over twenty years, GuestTek Interactive Entertainment Ltd. has been a global leader in hospitality technology innovation. As hotels embrace the Internet of Things (IoT), and as more guests arrive with a variety of personal devices, the hotel technology environment grows increasingly complex.

RLH Corporation Streamlines Booking Process

Hotel Online 29 October 2018
RLH Corporation debuted a fully redesigned and rebuilt website, which is a departure from the traditional hotel lodging sites. With a new platform, prospective hotel guests can book in as few as three clicks.

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