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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Manage Payments Securely with Pay Per Link and Amadeus

Amadeus Hospitality Insight 7 November 2018
While many hotels still rely on manual credit card authorization forms to guarantee a room reservation, this process is needlessly exposing them to greater fraud potential and charge-backs since the card information is not secure. Pay Per Link from Worldline not only solves this problem but also helps hotels increase revenue.

3 Ways to Evaluate and Manage Inbound RFPs

Amadeus Hospitality Insight 19 September 2018
Time is money. The age-old saying is more appropriate than ever, and it often seems there just isn’t enough time in the day to accomplish all of our tasks. As a sales manager, you’re constantly being pulled in a million directions, making decisions, overseeing tasks, and booking events. With the constant barrage of incoming Request for Proposal (RFPs), how do you decide which events are right for your space?

10 Tips for Writing a Hotel Sales Proposal That Wins Group Business

Amadeus Hospitality Insight 27 August 2018
We all know everyone loves to win business. But there’s more to winning the deal outside of sweet talking and good relationships, the proposal plays a key role as well. With that in mind, what’s needed to make that proposal part of your hotel’s winning formula?

5 Digital Transformation Trends to Increase Hotel Group Sales

Amadeus Hospitality Insight 14 August 2018
A guest’s experience at a hotel begins well before they arrive on the property. Visitors have likely spent hours researching hotels to find one that offers the amenities they need in the right location, at the right price. If it’s for a group event, there are even more logistics a planner needs to consider, like capacity limits and floor layouts.

Tropicana Las Vegas, a DoubleTree by Hilton Case Study

Amadeus Hospitality Insight 14 August 2018
Set on the world-famous Las Vegas Strip, the Tropicana Las Vegas – a DoubleTree by Hilton – is a stylish resort and premier gambling destination packed with restaurants and entertainment options. With more than 100,000+ square feet of meeting space, Tropicana Las Vegas selected the Advanced Module of Amadeus Sales & Event Management with Sertifi to help them optimize group business on-the-go and manage contracts with ease.

Amadeus accelerates expansion in hospitality sector with $1.52bn agreement to acquire TravelClick

Amadeus Hospitality Insight 10 August 2018
Deal will significantly expand Amadeus’ presence in the hospitality sector. Addition of TravelClick’s cloud-based solutions for mid-chain and independent hotels will enable Amadeus to reach all segments of the market with an enhanced portfolio.

FreeDreams BV Joins the Amadeus RezExchange Community

Amadeus Hospitality Insight 6 August 2018
Amadeus Channel Management – RezExchange integrates with your hotel PMS to expose available inventory to 80+ distribution channels, including OTAs. The automated process eliminates manual work, so you know you’re selling rooms at the best rates.

Budgeting for the Future of Hospitality

Amadeus Hospitality Insight 30 July 2018
Budget season is officially upon (most of) us. While budgeting for the upcoming year can be an incredible effort across multiple teams and can take quite a bit of time, it’s also an opportunity to reassess goals for the business and look to the future.

New User Management Experience in Amadeus Sales and Event Management Advanced

Amadeus Hospitality Insight 26 July 2018
With users coming and going all the time, administrators need a fast, efficient way to stay on top of this turnaround. With R29, we’re pleased to provide you with a brand new user management experience, where you can assign properties and permission sets to your users from one central location. If you manage a large org, you’re going to love the new multi-edit options!

Why You Should Buy Time This Budget Season

Amadeus Hospitality Insight 16 July 2018
We all know the old saying “Time is money.” It’s especially true in hospitality, one of the most fast-paced industries out there today. Hotel employees are constantly required to multi-task and jump from system to system to answer guest requests. Depending on the type of hotel they’re working at, this is easier said than done.

Hotel de Sterrenberg Case Study

Amadeus Hospitality Insight 2 July 2018
Located a short distance away from the beautiful Hoge Veluwe National Park in Otterlo, Netherlands, the Hotel de Sterrenberg mirrors its surrounding areas with a keen focus on serenity, wellbeing, and relaxation. That sense of calm however was not extended to their staff as they were experiencing tension and frustrations using their old PMS system. In need of a change, this small independent hotel with 44 rooms and 8 informal meeting spaces selected Amadeus Property Management – IDPMS to ensure stress-free interactions for both staff and guests.

How Sales & Catering Software Reporting Can Enhance Your Business

Amadeus Hospitality Insight 27 June 2018
Reporting has been a core component of hospitality systems for years, but having access to data doesn’t necessarily mean that data is digestible and actionable. In fact, being inundated with data across a variety of systems can cause “analysis paralysis,” where the data becomes so complex and overwhelming that it is ignored in favor of gut decisions or preferences.

HITEC 2018: Hospitality Forges New Paths with Personalization and Open Platforms

Amadeus Hospitality Insight 25 June 2018
What I love about my job is that I think our work at Amadeus is relatable. When I explain to people that we develop technology to help hotels, airlines, airports and travel agencies of all types and sizes to create useful and memorable customer experiences, they get it.

An Amadeus and Accenture Joint Hackathon Showcases the Future of Hospitality Technology

Amadeus Hospitality Insight 19 June 2018
What does the future of hospitality technology look like? What types of experiences will guests encounter at hotels, restaurants, stadiums, or casinos in the next few years? No one knows for sure, but Amadeus and Accenture are continuing to push the boundaries of innovation by expanding their strategic airline partnership to include Hospitality. Together, the leading technology companies will nurture new ideas and develop groundbreaking solutions for the hospitality industry.

Amadeus Supports E20X at HITEC Houston

Amadeus Hospitality Insight 14 June 2018
Hospitality Financial and Technology Professionals (HFTP®), producers of Hospitality Industry Technology Exposition and Conference (HITEC®), is pleased to announce its Entrepreneur 20X (E20X) sponsorship agreement with Amadeus for HITEC Houston.

Amadeus Sponsored Tech Talks at HITEC Houston 2018

Amadeus Hospitality Insight 12 June 2018
The brightest minds in hospitality technology will gather under one roof this month at HITEC Houston! Over the course of 4 days, hundreds of the world’s leading technology companies will have the chance to network and learn what’s next for the industry during peer-led educational sessions. Amadeus is a proud exhibitor at this year’s event and is sponsoring several of the speaking engagements. Check out the descriptions of the sessions below, and make sure to join us for some interesting thought leadership!

Questions to Ask When Considering Automation for Hotel Operations [Free eBook]

Amadeus Hospitality Insight 4 June 2018
Day-to-day operations present countless opportunities to engage guests, elevate the guest experience and turn satisfied customers into brand advocates. Hotel operations, especially housekeeping, maintenance and guest service functions, demand the ability to execute flawlessly and at peak efficiency.

5 Ways You'll See Better ROI by Eliminating Paper Contracts and Authorization Forms

Amadeus Hospitality Insight 23 May 2018
Paper-based methods can say a lot about your organization in today’s digital-driven world. To some people, it shows that your company prefers an old-fashioned approach to doing business. And while there are still some advantages to having hard copies of documents, it’s worth incorporating digital tools into your business processes, specifically if they pertain to both contracts and payments, to maximize ROI at your organization. Moving to a paperless way of doing business is beneficial to not just your organization, but also your current and future customers!

Improved Booking Collaboration and Detailing in Amadeus Sales and Event Management Advanced

Amadeus Hospitality Insight 17 May 2018
In R28 we’ve added a few new features that make it easier for your team to collaborate on bookings and detail events. Our enterprise customers will also benefit from their orgs being able to support more properties and Competitor picklist values, as well as a streamlined workflow for entering lost business details. Review the R28 release notes for additional information on all new features and fixed issues, including BEO formatting.

Helping Select Service Hotels Increase Revenue, Lower Costs, and Improve Experiences

Amadeus Hospitality Insight 14 May 2018
A recent report from Smith Travel Research shows the pipeline of US hotel construction rapidly growing in the Select Service market.1 Key drivers for this growth are founded primarily on meeting the evolving needs of guests while also leveraging the cost efficiency of Select Service brands to increase profit margins. As more of these properties open their doors, they face an increasingly competitive landscape full of other hotel chains, home sharing options, and independent B&B’s. How do hoteliers effectively position and manage their property to differentiate from the competition?

A PMS Odyssey: From Integrations to Fragmentation

Amadeus Hospitality Insight 8 May 2018
Fragmentation has long been a challenge for the hotel industry. Multiple solutions, complex integrations, and scattered data has made it difficult for properties to track their business accurately, let alone their guests. In this blog, we’ll take a look at the evolution of hospitality integrations and how early software inspired the latest innovations shaping the industry today.

What to Consider When Changing Hospitality Technology

Amadeus Hospitality Insight 7 May 2018
We have technology readily available at all times, with our phones rarely out of reach. Mobile technology is constantly evolving, prompting us to download the latest operating systems and apps on what feels like a daily basis.

What to Consider When Changing Hospitality Technology [Free eBook Download]

Amadeus Hospitality Insight 6 May 2018
Armed with the right information — and the right partner — your company can transition technology solutions with confidence. In the Making the Switch eBook, we share key considerations before changing software so you will not only feel confident in your decision but excited by the benefits new technology can bring to your growing business.

Denihan Hospitality Group Case Study

Amadeus Hospitality Insight 2 May 2018
The Denihan Hospitality Group is a nationally recognized, independent owner and operator of luxury and boutique hotels including The James brand, the Affinia Collection, and luxury independents such as The Benjamin and the award-winning Surrey Hotel. With a guest-centric approach to hospitality, Denihan selected the Advanced module of Amadeus Sales & Event Management to drive productivity for their sales and catering business as well as enhance their customer relationship management.

Improving Your Website's Group Booking Conversion

Amadeus Hospitality Insight 26 April 2018
Online research is on the rise. With 72% of planners saying they get most of their information from a venue’s website,1 your website needs to do more than showcase beautiful photos – it needs to help you convert event business! Historically, venue selection required a lot of time and effort with RFP submissions, cycles of emails, venue visits, and rounds of proposal reviews. But this long process is in the midst of an evolution. Venues we’ve spoken with recently are seeing the event planning window shortening to as little as 6 – 8 weeks for large corporate events, with even shorter lead times for smaller board room style meetings. To support these shrinking lead times, venues need to provide more information to planners upfront before they ever get a chance to meet them.

10 Questions You Need to Ask Before Buying Sales and Catering Software

Amadeus Hospitality Insight 23 April 2018
There are more technology choices for sales and catering software available today than there were just ten years ago. Maybe you’ve even had your current sales and catering solution for that long (we know some of you are out there). Whether you need to upgrade functionality or diversify your property’s offerings, buying new software can seem overwhelming. But it doesn’t have to be. Partnering with a technology provider that understands your challenges and can pose relevant and cost-effective solutions can take a lot of stress out of your decision making.

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