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    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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Mexican Boutique Hotel Group Partners with SiteMinder to Draw International Travelers

Hospitality Technology Magazine 20 November 2018
Grupo Habita launched at a time when Mexico City struggled to appeal to international leisure travelers.

Maestro PMS Debuts Self-Serve Online Payment Portal

Hospitality Technology Magazine 20 November 2018
Maestro PMS said it just made advanced payment processes safer and more convenient for independent operators and their guests. Maestro adds to its full array of mobile and online solutions with the launch of its Payment Portal module that engages guests online by connecting them with a property to quickly make payments against their upcoming reservations. The new system also saves the property time and reduces collection fees by automatically emailing deposit reminders. Maestro PMS is a cloud and on-premise property software solution. Maestro offers web browser and windows access in either deployment for independent hotels, luxury resorts, conference centers and multi-property groups.

SpotCues Launches Groupe.io, "Slack for the Deskless Workforce"

Hospitality Technology Magazine 20 November 2018
SpotCues, an intelligent enterprise productivity platform, announced the launch Groupe.io, a mobile solution that focusses on improving productivity of deskless workers through role specific micro-apps, digital assistants (aka BOTs), real time communication and collaboration. The solution is primarily targeted at industries such as retail, hospitality and aviation with large deskless workforces. Groupe.io extensively leverages machine learning, automation, workflow and powerful search capabilities to help deskless workers perform tasks from their mobile device and find relevant information quickly.

Hospitality: Remove the Target on Your Back by Going Passwordless

Hospitality Technology Magazine 20 November 2018
Hoteliers and restaurants handle a tremendous amount of consumer data to process payments, enrich the experience, and maintain competitive, differentiating rewards programs. Stored passwords and bankcard numbers make everything from reservations to paying a tab fast and simple.

TouchBistro Takes Home Trio of Deloitte Technology Awards

Hospitality Technology Magazine 19 November 2018
TouchBistro is one of the select few companies that have won three prestigious Deloitte award programs in a single year. The company is ranked number #24 on the Deloitte Technology Fast 50 for Canada; has been honored with the Deloitte Technology Fast 50 Leadership award presented to no more than three companies each year; and is ranked number #122 on the Deloitte 2018 Technology Fast 500 in North America.

Star Micronics Launches mG-Scales

Hospitality Technology Magazine 19 November 2018
Star Micronics, a provider of mobile, point of sale (POS) and customer engagement technologies, introducesTEP Certified mG-Scales that allow retailers to legally and accurately measure to a fraction of a gram. The scales are perfect for industries that must comply with regulations or that demand a greater degree of accuracy such as pharmacy, cannabis, jewelry, and grocery.

Tis the Season: 4 Ways Cloud-Based Scheduling Helps Navigate Hospitality Staffing During the Busiest Time of the Year

Hospitality Technology Magazine 19 November 2018
The holidays mean two things for hospitality professionals: 1.) a surge in business from holiday travel, and 2.) increased staffing challenges as employee time-off requests clash with the busiest time of the year.

Knowcross, React Mobile Integration to Help Hotels Empower Their Workers Against Harassment

Hospitality Technology Magazine 19 November 2018
Knowcross, a service quality management platform of the finest hotels across the globe, is thrilled to announce the integration of its housekeeping automation solution with React Mobile – a hotel panic button platform. The integration is aimed to deliver a robust joint solution for hotels to arm their workers to combat harassment, leading to a safer working environment.

Keystone Ski Resort Launches Emma, a Digital Mountain Assistant

Hospitality Technology Magazine 16 November 2018
Vail Resorts, Inc. announced that Emma, a digital mountain assistant, has begun her inaugural winter season, launching in beta at Keystone Ski Resort in Colorado, which opened ahead of schedule this week. Emma is using the early season to better understand how guests ask questions while at the resort and will launch at eight additional ski resorts later this season: Vail, Beaver Creek and Breckenridge in Colorado; Park City in Utah; Heavenly, Northstar and Kirkwood in Tahoe; and Whistler Blackcomb in Canada.

With Menu Manager, Restaurant Brands Can Upload Detailed Menu Information

Hospitality Technology Magazine 16 November 2018
MomentFeed, a provider of mobile consumer experience management for multi-location brands, launched Menu Manager, a solution that enables multi-location restaurant brands and franchises to quickly create and update detailed menu information.

Super Hi-Fi Brings AI-Powered Streaming Music to Hotel-Casinos with Elevated Music Group

Hospitality Technology Magazine 16 November 2018
Elevated Music Group, a licensed background music service provider, and Super Hi-Fi, an artificial intelligence (AI) company that delivers innovative audio solutions, announced a partnership that will provide advanced AI-powered music solutions for Elevated’s casino and retail clients. Understanding the importance of background music as a key element in creating the right atmosphere for retail and hospitality customers, Elevated selected Super Hi-Fi’s suite of audio solutions to seamlessly power song transitions in real time using AI to mimic the production quality of DJ-produced setlists without the intensive labor of stitching songs together.

Chicago's Hotel EMC2 Doubles In-Room Dining Sales in One Month Using Concierge Robots

Hospitality Technology Magazine 15 November 2018
At the beginning of October, Hotel EMC2, an art and science inspired hotel in Chicago’s Streeterville neighorhood, officially rolled out a room service delivery program that uses its in-house concierge robots: Leo and Cleo. This program, available 11 A.M. to 11 P.M., allows the robots to deliver a limited menu of food and beverage products to any of the hotel’s 165 rooms.

eRevMax Completes Integration with South American PMS Provider Arion Hospitality Solutions

Hospitality Technology Magazine 15 November 2018
eRevMax said it completed integration with Arion Hospitality Solutions, a leading Property Management System provider in South America. The strategic partnership between the two leading hospitality software specialists will allow hotels to manage their revenue and online distribution with only one application.

Legrand Features Tech for High-Performance Buildings at Greenbuild 2018

Hospitality Technology Magazine 15 November 2018
A provider of power, light, and data technologies for homes, workplaces, and data centers, Legrand North and Central America, will showcase a wide range of products at Greenbuild 2018 designed to enhance the security, health, flexibility, and efficiency of today's High Performance Buildings (HPBs). The Greenbuild International Conference and Expo is the world’s leading event for sustainability in the built environment.

Vail Resorts Announces Long-Term Wind Energy Contract

Hospitality Technology Magazine 15 November 2018
Vail Resorts, Inc. took major steps in its ‘Commitment to Zero,’ as the Company announced a long-term wind energy contract to purchase the equivalent amount of electricity needed to power 100 percent of its estimated FY 2019 North American operations by 2020. Additionally, Vail Resorts announced a partnership with Eco-Products to supply all of its North American restaurants with compostable and recycled-content items and eliminate conventional single-use plastics, a process which will begin during the 2018-19 winter season.

Merchant Link Completes Certification with Oracle Hospitality for OPI 6.2 Operating with Its Opera Property Management Solution

Hospitality Technology Magazine 14 November 2018
Merchant Link, a payment gateway serving enterprise and independent customers, offering prospects, customers and partners access to its cloud-based cardholder data security solutions, announces that it received its Oracle Payment Interface (OPI) 6.2 certification with Oracle Hospitality’s hotel software: Opera PMS.

Samsung Display at HX 2018 Showcased Its Latest Hospitality Technologies

Hospitality Technology Magazine 13 November 2018
Samsung Electronics America, a provider of hospitality solutions, showcased at HX 2018 its latest technologies designed to enhance in-room guest experiences and improve personal connectivity throughout hotel grounds. Showcased products include Samsung’s latest hospitality TVs -- its NF690 and NF690U series -- which allow property managers to centrally control and display customized content for an improved in-room experience. The company also spotlighted its new Samsung Axis ™ SDN Edge Wi-Fi solution, which delivers highly reliable, secure and personalized Wi-Fi network that keeps a guest seamlessly connected as they roam throughout an establishment.

Use AI to Stem the Growing Threat of Loyalty Fraud

Hospitality Technology Magazine 13 November 2018
When we think of hotel assets, we tend to think of properties. But loyalty programs are some of the most valuable assets in the hospitality industry.

Taco Bell Receives Innovation Award for Self-Service Technology

Hospitality Technology Magazine 12 November 2018
Elo has recognized Taco Bell Corp. for excellence in design and deployment using Elo’s Android architecture in its kiosks. According to an Elo blog post, the Mexican-inspired restaurant brand is rolling out kiosk ordering capabilities nationwide that feature EloView. The self–order solution seamlessly extends Taco Bell’s mobile customer experience into the physical restaurant and will soon be in 6,000 locations.

PAR Technology, Monkey Group Form Partnership

Hospitality Technology Magazine 9 November 2018
ParTech Inc. (PAR), a provider of point-of=sale (POS) and workforce efficiency solutions to the restaurant and retail industries, announced a partnership with Monkey Group, representing MonkeyMedia Software, The Catering Institute and Off Premise Insights. The partnership gives users of PAR’s cloud-based Brink POS solution additional software, training, and data resources to better serve takeout, delivery and catering clients.

Drayton Manor Theme Park Renews Investment in Time & Attendance Technology from AUTOTIME

Hospitality Technology Magazine 9 November 2018
AUTOTIME, a division of HFX, one of the UK’s developers of workforce management solutions, announced that Drayton Manor Theme Park in Staffordshire renewed its investment in the company’s real-time Biometric Time & Attendance system, following a corporate review of scheduling processes. 750 staff who work at the 280-acre theme park including the 15-acre zoo and four-star 150 bedroom Drayton Manor Hotel are using the newly expanded Vanquish system to boost payroll accuracy, gain time and cost efficiencies and demonstrate compliance with important National and European employment legislation.

Ekinops, Passman Debut 1Gb Services-Enabling Routers for Hospitality

Hospitality Technology Magazine 9 November 2018
Ekinops, a provider of open and fully interoperable Layer 1, 2 and 3 network solutions, and international hospitality digital service specialists Passman, announced the availability of true 1Gb services-enabling routers, which will further enhance quality of service (QoS) delivery for Wi-Fi guest access services.

London's Tudor Court Hotel Achieves 40% Increase in Revenue via New PMS

Hospitality Technology Magazine 8 November 2018
Hotelogix, a provider of cloud-based Property Management Systems, said that its partnership with London-based Tudor Court Hotel has helped the hospitality property witness 40% increase in its revenue.

Square Unveils Tableside Payment Solution

Hospitality Technology Magazine 8 November 2018
Square has added a tableside payment device to its lineup. The solution integrates Square Terminal, Square’s new all-in-one card processing device, with Square for Restaurants.

Koncept Hotels Deploys Infor HMS

Hospitality Technology Magazine 8 November 2018
Infor, a global provider of business cloud software for Enterprise and SMB companies, announced that Koncept Hotels has deployed hospitality cloud solution Infor HMS. Supporting the hotel group’s digital strategy, the application will be used to support changing customer needs and ensure guest preferences are met.

How a Mobile App and IoT Tech Improves the Guest Experience at Taj Hotels

Hospitality Technology Magazine 8 November 2018
In June 2017, Taj Hotels Palaces Resorts Safaris and Proxce announced a partnership that would allow Taj to offer guests a hyper-personalized state of the art mobile platform. Taj Hotels has 98 hotels in 61 locations across the globe. Proxce offers a mobile based real-world identity management solution to allow seamless mobile check-ins to hotels, keyless access to rooms and precise location based services. Proxce says it even offers IoT technology such as automatically checking in guests and downloading a mobile key to their phone when they enter the hotel lobby or triggering a message to the valet concierge when they leave their room so a car is ready by the time they reach the lobby.

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