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  • Next Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Artificial Intelligence in Hospitality: Bots Build Brands

Hospitality Technology Magazine 11 January 2019
Whether we are business travelers or leisure travelers (most of us both), we are already seeing the advent of new technology to enhance the travel. But before we look at Artificial Intelligence as another game changing capability, let’s remind ourselves of what constitutes the Hospitality industry.

DEADLINE EXTENDED: 2019 Top Women in Restaurant Technology Nominations

Hospitality Technology Magazine 2 January 2019
Hospitality Technology (HT) magazine has extended the deadline for nominations for the third annual Top Women in Restaurant Technology Awards. Nominations are due January 18.

Hospital's Cafe Features Food-Making Robot

Hospitality Technology Magazine 2 January 2019
Families visiting the recently-opened Kennedy Outpatient Center at Erlanger Children’s Hospital in Chattanooga, Tenn., can now enjoy fresh food prepared by Sally the Robot. The robot, located inside the new Choo Choo Cafe, offers meals via touchscreen interface.

Increasing Your Company's Security IQ

Hospitality Technology Magazine 27 December 2018
According to Identity Theft Resource Center’s “2017 Annual Data Breach Review,” the total number of reported data breaches in 2017 topped 1,579, or 44.7% higher than 2016.

Can You Hear Me Now? Strong Cell Signals, Strong Satisfaction

Hospitality Technology Magazine 27 December 2018
Today’s hotel guests arrive on property using smartphones for everything including more ways for hotels to offer greater convenience and a better guest experience, however, a weak or non-existent cellular signal within the building will result in the opposite.

Biometrics: The "About Face" Hospitality Needs

Hospitality Technology Magazine 27 December 2018
Facial recognition, a subfield of computer vision, has the potential to transform hospitality in ways that we can’t even begin to imagine yet. Computer vision, a field of artificial intelligence (or AI), gives computers a visual understanding of the world. In layman’s terms, this means a computer can look at a picture, image, or live video stream and extract attributes about the individuals or objects shown.

Is the Cloud Key to Better Accounting?

Hospitality Technology Magazine 27 December 2018
Hospitality Technology hosted the first meeting of the 2019 Restaurant Accounting Innovation Council on November 27, 2018. Sponsored by Restaurant 365, the council is comprised of restaurant finance leaders with a charter to improve efficiencies and effectiveness of restaurant accounting systems for other operators.

Predictions for Hospitality Tech in 2019

Hospitality Technology Magazine 21 December 2018
Every new year presents us with an opportunity to start fresh and improve ourselves for the future. As we start to get our personal resolutions ready, we should also recognize the opportunity that 2019 presents us to find new ways to differentiate and improve our guest experience. Of course, one way to do this is to leverage technology that solves problems for not only your guests but for your teams as well. With no shortage of gadgets and buzzwords to weed through, here’s a look at some of the technologies and trends that will surely help shape the landscape in 2019 and provide you with an opportunity to provide a stellar guest experience.

How Today's Guests Put a Premium on Ultra-Convenience at POS

Hospitality Technology Magazine 21 December 2018
This infographic from Appetize outlines how savvy restaurants that deploy self-service technologies can see big returns -- in both sales and customer satisfaction!

Princess Cruises Offers Alipay and WeChat Pay Onboard Ruby Princess

Hospitality Technology Magazine 21 December 2018
Princess Cruises announced that Chinese guests onboard Ruby Princess have the option to utilize both Alipay and WeChat Pay payment options while shopping in the boutiques. This makes Princess Cruises the first and the only cruise line to offer both Alipay and WeChat Pay payment options onboard a passenger cruise ship in North America.

Parminder Batra, Nicole Fessler Elected to Co-Chair of HTNG Staff Alert Technology Workgroup

Hospitality Technology Magazine 20 December 2018
TraknProtect CEO, Parminder Batra, and Nicole Fessler, Director of Risk Management at White Lodging Services Corporation, have been elected co-chair of HTNG Staff Alert Technology Workgroup.

Cousins Subs Standardizes Tech Infrastructure with POS Rollout Cross-Franchise

Hospitality Technology Magazine 19 December 2018
Cousins Subs recently completed its rollout of a new POS system across its footprint. Fully funding the replacement of all systems, Cousins Subs corporate worked with Brink & Retail Data Systems of Wisconsin, a retail technology reseller organization, to integrate multiple vendors through one service and unify the sub shop’s POS system across all locations.

Bring Your Restaurant Operations into the Modern Age

Hospitality Technology Magazine 19 December 2018
Think about it: Your business runs more efficiently when your in-restaurant operators and accounting staff are synchronized. In order to accomplish this, nix the old patchwork plan of multiple accounting, scheduling, inventory, and sales reporting softwares. Instead, consolidate with a single technology provider that can streamline aspects like inventory, account payable, scheduling, and menu engineering, and bring these various aspects of restaurant management into the modern age.

U.S. Virgin Islands' Bolongo Bay Beach Resort Engages Guests via Guest Itinerary Software

Hospitality Technology Magazine 18 December 2018
Maestro PMS’ Single Guest Itinerary feature now enables operators to customize their guests’ total stay itineraries with the property’s special look, feel and branding delivered with every Maestro deployment. Maestro’s total-property software system offers 20+ modules that include Sales & Catering, Spa and Activities, Tee Times, Group Convention and Fine Dining POS that may be combined on one Single Guest Itinerary for guest convenience.

Four Seasons Resort Orlando Offers New In-Room Wine by the Glass System

Hospitality Technology Magazine 18 December 2018
Guests at Four Seasons Resort Orlando at Walt Disney World Resort enjoy premium in-room design features, such as an in-mirror television in the bathroom vanity, and an iPad for ease of making requests at the tap of a button. Now, guests in select room categories have the convenience of dispensing a glass of wine on demand at the touch of a button, through Plum, the Resort’s new on-demand wine system. Guests no longer have to wait for room service to arrive and uncork the bottle before enjoying a glass.

Marriott Breach Highlights Need for Better Identity Practices to Protect Against Account Takeover and Identity Impersonation

Hospitality Technology Magazine 17 December 2018
The Marriott data breach, in which 500 million guests lost personal and financial details over a four-year period, highlights the need for stronger identity proofing procedures and strong, hardware-based strong authentication to limit the use of stolen data for account fraud and identity impersonation, the Secure Technology Alliance said today. The Alliance is a cross-industry organization working to educate on the appropriate uses of secure technologies to enable privacy and data protection.

Apple Core Hotels Partners with Kriya RevGEN

Hospitality Technology Magazine 17 December 2018
Earlier this year, Kriya RevGEN, a hotel revenue management software and service company based just outside Dallas, TX, expanded its client base within New York City by providing revenue management reporting software as well as full-service revenue management for Apple Core Hotels' portfolio of independent hotels located in Manhattan. Kriya RevGEN will provide their cloud-based technology, Spider by Kriya RevGEN, a propriety platform powered by AWS, which provides cross-brand reservation-level historical and forward-looking hotel data, automated forecasting, and rate recommendations.

Specialty's Cafe & Bakery Implements AI-Powered Demand-Ready Labor Platform

Hospitality Technology Magazine 17 December 2018
Legion Technologies announced that Specialty's Café & Bakery is live with Legion for end-to-end scheduling and forecasting across their 54 locations in California, Washington and Illinois. Specialty’s is using Legion’s AI-powered demand-ready labor platform to forecast catering demand and match it with labor, and to automate scheduling based on customer demand, the demands of their business and the preferences of their employees.

Chinese IoT Technology Firm Sunmi Launches Full Range of Alipay-Enabled Face Recognition Payment Products

Hospitality Technology Magazine 14 December 2018
On December 13, Sunmi Technology rolled out its lineup of Alipay-enabled face recognition payment products. With a complete face recognition payment solution matrix, participating merchants will benefit from efficient, convenient and smart payment processing experiences. The new series includes the SUNMI K1, H1, T2, T2 LITE, D2 and D1s products. The wide range of functionalities built into the product lineup is designed to help merchants improve productivity by eliminating the time spent by employees processing payments and have employees use the time to engage in upsell opportunities and provide a better customer service experience to shoppers.

Autopilot from HotelChamp uses AI to turn a static hotel website into "living" and responsive one

Hospitality Technology Magazine 14 December 2018
Today, hotel websites provide the same static experience for every visitor. Hotelchamp is set to change that with the introduction of Autopilot, an artificial intelligence engine trained to recognize and personalize the experience of every visitor to a hotel’s website.

The Kimberly Hotel Partners with handy

Hospitality Technology Magazine 13 December 2018
The Kimberly Hotel, located in the heart of New York City, has partnered with handy to enhance guest experience by providing its mobile devices in each of the hotel’s 194 guestrooms. handy’s handheld mobile devices allow for 24/7 connectivity to guest services from any location a guest takes the device and provides them with free WiFi throughout their stay at the hotel. The Kimberly is one of the first hotels in New York City to partner with handy, and the service is now available throughout the world in more than 80 countries.

Restaurant POS Provider Lightspeed Debuts Lightspeed Loyalty

Hospitality Technology Magazine 13 December 2018
Lightspeed, a cloud point of sale system for independent retailers and restaurants, introduces Lightspeed Loyalty. With its seamless integration of Lightspeed’s existing suite of products, the new technology enables merchants to engage customers, reward repeat business and build a loyal following.

NCR Processes First JetPay Transactions with Restaurant POS Customer

Hospitality Technology Magazine 12 December 2018
NCR Corporation announced that Urban Eatz in Richardson, Texas, is the first NCR customer to use JetPay payment processing through its NCR point of sale (POS) software. Only days after completing the acquisition of JetPay, NCR has integrated the payment processing engine into its Aloha software platform for restaurants.

U.S. Payments Forum: What's Next for 2019?

Hospitality Technology Magazine 11 December 2018
The U.S. Payments Forum released its quarterly Market Snapshot, providing a look at the state of EMV chip adoption in the U.S., fraud and what’s next for payments in 2019.

Carousel Digital Signage Unleashes New Cloud Platform

Hospitality Technology Magazine 11 December 2018
Carousel Digital Signage announces the availability of Carousel Cloud, a new subscription-based SaaS platform. Ideal for any business seeking an off-premise hosted digital signage service with limitless scalability, Carousel Cloud is especially valuable for accelerating deployments and lowering total cost of ownership across networks that use Apple TV devices as media players.

Hotel Room Chooser Technology Allows Guests to Choose Their Own Room

Hospitality Technology Magazine 7 December 2018
Hotel Room Chooser, an online platform that allows guests to choose their own hotel room prior to check-in from Filter Digital, is now available to all hotel chains, boutique hotels and spas.

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