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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

A Few of My Favorite (HITEC) Things

29 June 2018
It is hard to believe that HITEC is over. If you had the chance to read my pre-HITEC blog, you might recall that I was fretting about being ready for HITEC. Now that it is over, I cannot believe how fast it went by. HITEC this year was a great show for me — and I am going to imagine for a lot of others as well.

HITEC: Where You Can Learn, Network and Have Fun

26 June 2018
It was my first HITEC. I ensure it will not be the ONLY one. I am surprised by how much I learned and gained from attending this event. I am also impressed by how organized this event was, especially considering the size of the conference.

The Realities of a Memorable Guest Experience

20 June 2018
HITEC always kicks things off with a lot of energy and this year was no exception! It was lovely to see Samsung coordinate with HFTP this year on the opening event. The shared experience of everyone enjoying themselves at the House of Blues and puttin’ the hands up to Flo Rida fostered a fun moment of togetherness in the industry.

Technology as a Cultural Challenge in the Hospitality Industry

20 June 2018
There is one idea that permeates the sessions at the 2018 Club and Hotel Controllers Conference, and it is that technology is ingrained in people’s lives. Be it the tech-savvy millennials or the digital native Gen Z, the way in which individuals interact with each other and their environment is being continuously transformed by the evolution of AI.

HITEC 2018 Hidden Treasures

20 June 2018
By Jennifer Jones, Guest Blogger - In the sea of exhibitors, it’s tough to get through the entire exhibit hall every year. In addition, there are general sessions to attend, Tech Talks to listen to and educational forums to sit in. How can one possibly get through it all? Allow me to be your personal concierge to point out a few hidden treasures I found on the showroom floor. These are a fraction of what you can find along those aisles, so take my suggestions and continue to do your own explorations. There is one last day left to find those hidden gems.

Insight on HFTP's Largest HITEC in History - Content and Reporting from HITEC Houston

29 June 2018
Last week HFTP hosted the largest HITEC in the event’s 46-year history. Taking place at the George R. Brown Convention Center in Houston, Texas USA, the over 6,650 attendees had access to four days of industry-specific education in a variety of formats, an exhibit hall featuring over 380 companies, and numerous social events and parties, beginning with the Opening Party presented by Samsung and HFTP at the House of Blues. Just that sentence alone presents an overwhelming summary of activity crammed into four days. Imagine being there and maximizing what you could take-away from such a wide-ranging program. It is difficult to do.

For Everything, There is a Season

20 June 2018
By James Lingle, Guest Blogger - I had to make a choice this morning. I had to choose between two sessions that I wanted to attend that were happening at the same time. Both were interesting, but until I can clone myself, I had to pick one. I decided on Blockchain – primarily because I know the least about it (after all, they are educational sessions!).

A European Vacation of 'Pay at the Table'

14 June 2018
By Jennifer Jones, official guest blogger for HITEC Houston 2018 - I recently took an 11-day vacation to Europe and spent some time in Paris and various cities around Portugal. It was lovely! I toured the vineyards in the Douro Valley outside Porto, hiked the elusive Green Cauldon on Madeira Island, paddled around the grottos in Lagos and sipped a lot of rosé at Parisian brasseries while it poured rain. While my adventures were varied, and most made me feel better about the pounds of pastries I devoured, I noticed a similar pattern every time I went to settle a check. Not one person ever touched my credit card at a bar or restaurant!

Remember HITEC Houston?

27 June 2018
Written By Kara Heermans, HITEC Guest Blogger - I hope you have not forgotten the excitement of HITEC® Houston already — but I know how quickly returning to a large inbox and a pile of to-do items can cast aside your intentions for all those good ideas garnered from the conference. While it is tempting to throw a couple new pens in your desk drawer, entertain your kids with the blinking fidget spinners, and let the stack of business cards start to gather dust until HITEC next year… DON’T!

My HITEC To-Do List (and Maybe Something for You, Too!)

12 June 2018
I cannot count the number of times I have come to the realization that it is now time for something that I am not completely sure I am ready for. I feel that way about HITEC this year. Not that I’m not ready for HITEC – I’m just not ready for HITEC! Every year, as part of my plan to make the most of HITEC, I take the time to look through the educational programs and the show floor listing to find things that are on my “must” list.

HITEC Houston 2018: An Open Call for Partnership and Collaboration

12 June 2018
Getting ready to exhibit at HITEC® is one of our busiest times as a solution provider. We are configuring servers, packing miles of cable and transporting very large flat screen TVs, in addition to preparing talking points and scheduling meetings. From marketing to engineering to the logistics department, most everyone in the company has a role in producing a successful show. It would be impossible for one person or a single department to do alone.

IT Measurements and the USALI 11th Edition

31 May 2018
In January 2015, the USALI 11th edition became effective and a new schedule was born: Schedule 6 — Information and Telecommunications Systems.

The Tree-Hugging Concept: How it Relates to Trust and the Success of Your Club or Hotel

24 May 2018
Is it good to hug a tree? Yes! It has been proven that hugging a tree can benefit our mental and physical well-being. Since everything is about energy, can financial controllers positively influence their customers’ and stakeholders’ well-being in a similar way? Yes, they can — through their level of consciousness.

Ask the Experts: Panelists Give Guidance Ahead of HITEC Houston 2018

22 May 2018
A few of the experts presenting at HITEC Houston next month have shed interesting light on what attendees can expect during their highly-anticipated panel sessions focusing on hospitality technology: Emerging Technologies — The New, New Things, Investing in Technology and Guest Facing Technology.

Letter from the HFTP Global President: HFTP Builds on Past Initiatives to Forge Ahead to the Future

11 May 2018
The HFTP Global board, advisory councils, research centers, and its Austin, Texas-based staff work hard year-round to create and implement wholly new ventures. This is evident with the introduction of brand-new global conferences, digital resources, industry research and more.

What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

20 April 2018
HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®. In late June, scores of hospitality technology and finance professionals will travel to Texas’ most populous city for first-rate industry education, networking, and an unparalleled expo showcasing the latest in products and services from around the globe. This stellar event hosted by HFTP will take place June 18-21, 2018 at the George R. Brown Convention Center.

HITEC Amsterdam 2018: Why I Will Definitely Be Back

19 April 2018
This has been my first HITEC conference, and it has been one of the most informative three days I have had since I entered the world of hospitality a couple of years ago. While I prepared for the conference, I read up on the latest technological innovations, and on startups trying to overthrow OTAs. I read about revenue management and machine learning. Stepping off the plane in Amsterdam, I was confident I had done my homework and was ready to keep up with all the technical conversations I was going to have.

AI and Voice Recognition Explored at HITEC Amsterdam

12 April 2018
I have had the pleasure of a front row seat at a very special panel discussion. The hospitality industry’s top tech executives got together at HITEC Amsterdam today to discuss artificial intelligence (AI) and voice recognition. The challenge: to make sense of all of the changes happening in information technology and articulate value-adding solutions for the hospitality industry. How do we turn a land of confusion into a land of opportunity? The panelists had a few secrets to share.

Translation Services: Lost (and Found) in Translation

11 April 2018
Here are some dots that you can easily connect: globalization, emerging markets and international travel. You may think “Oh, what a cliché!” Well then, you must have noticed the need skyrocketing for reliable translation, especially if you are in the travel or hospitality industries.

The Art of Pitching: Is it Overrated - or Essential?

10 April 2018
Pitching… that thing we force notoriously introverted geeks to do for funding. The main idea is that an entrepreneur — unless his name is Elon Musk or Tony Stark — has limited resources and needs the financial support of pockets that are substantially deeper than his own. If you, as an aspiring business leader, want potential partners and investors to buy into your idea, you need to sell it in a concise, explicit and exciting way to a floor of overconfident, seen-it-all financiers who might not know much about the technical complexities of that next big idea you’re certain to have found. Written By: Sherif Mamdouh, official guest blogger for HITEC® Amsterdam 2018

Letter From the HFTP Global President: HFTP's Latest Initiatives Fit Nicely into the Overall Picture

13 March 2018
When I first assumed my role as president of the HFTP Global board four months ago, my promise was to continue to deliver on those initiatives that have been put forth in the past several years. In addition, I stated that I would work together with the board, councils and HFTP team to address any relevant issue as the year moved forward. I knew that progress would be necessary — no, critical — for success. Written By: Timothy G. Nauss, CHAE

Presenting: The Names You Should Know at HITEC Amsterdam 2018

5 March 2018
Spring should be in full swing when HITEC® Amsterdam 2018 takes place this April — which is just six short weeks away. If you would like to attend HFTP’s European extension to the world’s largest and oldest hospitality exposition and conference brand, the early registration deadline is approaching fast. Register by this Saturday, March 10, 2018 to secure your spot at the best possible price. HITEC Amsterdam debuted last year to immense success, with more than 1,100 hospitality industry professionals from around the globe gathering together to explore the industry’s best practices and latest innovations.

What are the Pros and Cons of Contact Center Outsourcing?

13 February 2018
Competition for customers is fiercer in the hospitality industry than in any other. As today’s fickle customers come to expect more and more from hospitality service providers, the success of your brand is dependent on providing the best customer experience possible. Because your contact center is the front line of your company’s customer support, the question of whether to outsource any of these activities must be considered carefully, not only from the perspective of your customers, but for its impact on your business operations and the bottom line.

Six Months Later: How E20X Helped Elevate a Startup

9 February 2018
You are here:HomeBlogSix Months Later: How E20X Helped Elevate a Startup February 9, 2018 Six Months Later: How E20X Helped Elevate a Startup Posted by Briana Gilmore HFTP is excited to host its innovation pitch competition Entrepreneur 20X (E20X) again this year at the world’s largest hospitality technology exposition — 2018 HITEC® Amsterdam and HITEC Houston. In anticipation, HFTP was interested to learn what life is like for an E20X award winner after the competition. So, we reached out to Arrivedo Co-Founder & CEO Alonso Franco and his team to find out how things have changed for Arrivedo since receiving the People’s Startup Award during E20X HITEC Toronto in 2017.

GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

3 January 2018
As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection Regulation (GDPR) compliance. The HFTP Hospitality DPO/GDPR Task Force and its members have been working on industry awareness along with tools and resources for the industry.

Strategy for Success: HFTP Annual Convention

23 October 2017
If you are like me, you are thankful to be part of a supportive, professional industry with ample room to learn and grow. We are in a time in the history of hospitality when technological advancements are changing the industry at a swift pace. It seems that the next new thing to learn is launched daily.

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