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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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Megatrends Video: Brands Embrace Diversity Message Amid Rising Neo-Nationalism

skift.com - Destinations 18 July 2018
Today we're releasing a video related to our 2018 Skift Megatrend, 'Brands Embrace Diversity Message Amid Rising Neo-Nationalism,' sponsored by Intrepid Travel.
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Downtown Albuquerque Is a Meeting Planner Portal to the Future of Innovation

skift.com - Destinations 11 July 2018
The new Innovate ABQ building in the Albuquerque Innovation District provides a one-stop shop for meeting planners to connect with local thought leaders in high-tech industries and some of the most advanced scientific research in the century.
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Uber Is Expanding Its Electric Bike Rentals Into Europe

skift.com - Destinations 9 June 2018
Uber CEO Dara Khosrowshahi is on a "charm offensive," as this story points out, trying to expand into markets that have proven tricky in the past. Will it work?
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WeChat to Smooth China's Border Process for Travelers Between Hong Kong and Mainland

skift.com - Destinations 6 June 2018
When people pass between Hong Kong, Macau, and mainland China, they have to present border documents, called permits. A new feature on the popular WeChat app could replace the need for the documents someday, according to a proposal. Here's hoping.

Facial Recognition Startup Hoping to Solve Brexit's Ireland Border Conundrum

skift.com - Destinations 16 April 2018
A London-based facial recognition startup has talked to the U.K. government over how it can help manage border crossings between Northern Ireland and the Republic of Ireland following the U.K.’s departure from the European Union. Iproov, a six-year-old company, has received interest from the U.K. government about working on border crossings and other possible use cases, Andrew Bud, Iproov’s founder and chief executive officer, said in an interview. “We had a great deal of focused and high-level interest in our technology,” he said.
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Chinese Tech Companies See Their Shot at Expansion as Outbound Travel Grows

skift.com - Destinations 14 February 2018
This month, 6.5 million Chinese will travel abroad for the Lunar New Year holiday. They’ll bring luggage, smartphones and a desire to use the same technological conveniences they’ve grown accustomed to at home. For China’s tech companies, that’s a potent combination — one that may help them finally compete in overseas markets.
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Chinese Attractions Invest in Augmented Reality to Attract Tourists

skift.com - Destinations 14 February 2018
A holographic moon crystallizes on a wall of mist. Amid the ooh-ahhs and clicking of cameras, jam-packed tourists gape at a 10-minute water and light show of tortoises, dolphins and virtual models donning the latest fashions of leather and fur.

The Next Generation of Transportation Tech Is Happening In UK Cities

skift.com - Destinations 12 February 2018
Advanced manufacturing productivity grew three times faster than the rest of the UK’s economy during the decade from 2005 through 2015. The sector consists of more than 90,000 companies, employing 2.7 million people across the UK. Advanced manufacturing contributes over US $216 billion to the UK’s economy, making it 9th in the global economy, and it accounts for almost 70 percent of the total spend across all industries. The UK is especially competitive in metrology (science of measurement), and it’s growing rapidly in 3D printing, advanced composite materials, sensors and micro-electronics.
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Bristol is Emerging as The UK's Leading Virtual Reality Hub

skift.com - Destinations 7 February 2018
Bristol, England illustrates the level of innovation sweeping across the UK in regional cities. Ben Trewhella — a local software developer who launched a mobile app company over a decade ago, before shifting his focus to virtual reality — started a meetup for local VR developers in 2014, which led to developing a VR conference in 2015. Last spring, Trewhella’s 3-day VR World Congress 2017 attracted 1,200 delegates from 37 countries, tripling attendance from the year prior.
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Video: Q&A on The Shift Toward Traveler Authenticity and Meaning with American Express Travel

skift.com - Destinations 18 October 2017
Today, travel goes beyond planning a trip, booking it, and arriving at the destination. Travelers are looking to take trips that allow them to spend time with their loved ones, gain rich, valuable experiences, and accomplish personal goals. Understanding these changing consumer mindsets—and the shifting bucket list—is key to engaging the modern traveler.
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Tech Investors Are Still in Love With London Despite Brexit

skift.com - Destinations 10 July 2017
Ever since the UK voted to leave the European Union, there has been an expectation that London’s position as the leading tech hub in Europe would come under threat. The country might be 18 months from the formal exit date, but at the moment, investors are showing no sign of losing their appetite for spending money in the capital.
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Chinese Travelers Turn to Messaging Apps To Make Payments

skift.com - Destinations 7 July 2017
The Chinese outbound market is booming yet travelers still find low acceptance of their typical payment methods. As travel becomes more accessible to the Chinese lower and middle class offering payment methods such as AliPay and WeChat Pay will be a definitive competitive advantage.-Dave
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Dated Technology Makes It Hard to Track U.S. Visa Holders

skift.com - Destinations 8 May 2017
U.S. immigration agents waste their time logging in and out of archaic computer systems while trying to track down foreigners suspected of overstaying their visas only to find out later that many visa holders have left the country, said a government watchdog report released Thursday.
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Tourism Boards Still Aren't Sold on 360-Degree Destination Videos

skift.com - Destinations 7 April 2017
Whether it’s in a Facebook newsfeed or on a trade show floor, 360-degree videos have been increasing in numbers over the past two years. Tourism boards and convention bureaus see potential in these videos, but are still learning how to best present them to travelers.
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Solar Eclipse Spurs Festivals, Surge Pricing, and Sold-Out Hotels

skift.com - Destinations 5 April 2017
Get ready for solar eclipse mania. Destinations in the path of the Aug. 21 eclipse, which will be visible in the U.S. along a narrow path from Oregon to South Carolina, are going wild with plans for festivals, concerts and viewing parties. Hotels in Casper, Wyoming are charging five times their usual rates. Rooms at Idaho’s Sun Valley Resort have been booked for years.

A Look at Destination Marketing's New Tech Stack

skift.com - Destinations 16 December 2016
Today, destination marketing organizations (DMOs) are faced with a dramatically different technological landscape than 10 years ago, along with a much more sophisticated target market. Travelers now have the entire web at their fingertips to get inspiration and research where to travel and what to do during their stay. As the number of tools available to DMOs to attract, engage, and convert travel buyers continues to grow, making sense of all of the choices has become increasingly difficult. Today, destination marketing organizations (DMOs) are faced with a dramatically different technological landscape than 10 years ago, along with a much more sophisticated target market. Travelers now have the entire web at their fingertips to get inspiration and research where to travel and what to do during their stay.

London Tech Week Is Helping Pivot the City Into Europe's Startup Capital

skift.com - Destinations 15 November 2016
Europe’s top convention bureaus are positioning themselves more strategically as platforms for crowdsourcing and co-locating conferences in aligned industries. London & Partners is doing this at the local level by aggressively clustering London Tech Week with as many other tech conference as possible. That gives smaller events a bigger stage and access to global marketing, and it drives greater worldwide exposure around London’s booming tech industry year-over-year.

L.A. Tourism Launches Virtual Reality Platform for Meeting Planners

skift.com - Destinations 24 October 2016
For the first time, conference planners can now explore a wide range of event venues throughout a city in virtual reality and 360-degree video to help them design citywide events. Meet L.A., which is part of the Los Angeles Tourism & Convention Board, launched the Virtual Discovery L.A. portal last week with more than 50 group spaces and gathering places showcased in immersive video.

How to Do Social Customer Service Right - Digital Marketing News This Week

skift.com - Destinations 2 September 2016
For many travel brands, social media is maturing, evolving from a fun novelty into a legitimate customer service tool, sales channel and, occasionally, a PR headache. What do you do when millions of customers automatically take to Facebook and Twitter when something goes wrong? Based on a variety of recent news, the answer is increasingly to be proactive and creative. For American Airlines, this means launching a new ad campaign with a strong social media element, encouraging customers to share more positive experiences online. For other brands like Skyscanner, this means being more spontaneous and genuine when responding to customer questions.

The Passport Is the Last Great Analog Travel Experience

skift.com - Destinations 17 August 2016
In a world of digital devices and services that remove friction, the modern passport is a still curious and analog thing. A recent airport mishap made me think a bit about the little books of paper we carry around, and the ink we accumulate over time. Last week, I was boarding a flight to Copenhagen with a solid four months validity on my passport, after having procrastinated on a renewal. Evidently, Denmark chose to join the “six month club” according to a jovial CBP officer, and I was denied boarding. I managed to somehow keep my composure (barely) at the Delta check-in and sulked into a car back home, figuring out the plan.

The Future of Theme Park Pricing is Creative and Dynamic

skift.com - Destinations 11 August 2016
What’s the best way to put a price on a day of theme park fun? Very thoughtfully, and preferably using data, algorithms, and flexibility, experts say. After decades of setting one admission price and sticking with it year-round, the world’s largest theme park operators are starting to inch closer to the models used by the bulk of the travel industry.

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