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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    April 21–23, 2020
    Palau de Congressos
    Palma, Mallorca - Spain

Digital Detox : Five Hotels to Disconnect

Ecole hoteliere de Lausanne (EHL) 11 March 2019
On average we check our smartphones about 80 times a day. Our lives in the 21st century can easily get clogged up with notifications, e-mails, tweets and likes. Even on our holidays a constant connection to Wi-Fi networks allow everyday stress factors to follow you to any destination. Have a read through our hand-picked list of hotels to explore some of the most attractive getaway destinations for your digital detox, where you can forget about your online persona and enjoy some moments of pure serenity.

Testing Guest Interactions with Robots

Ecole hoteliere de Lausanne (EHL) 18 December 2018
With funds from Innosuisse and working with partners from heigvd (Professor Andrès Uribe's team) and Swiss company Avatarion, this project uses a Pepper robot whose movements, gestures and conversation skills are controlled remotely via a real live agent, mimicking the behaviors of a human concierge. The goal of this project is to evaluate how customers perceive the quality of service delivered and provide insights for service companies using an avatar as a concierge.

Keep Your Distribution Options Open and Grow Direct Bookings

Ecole hoteliere de Lausanne (EHL) 3 December 2018
In this crowded and competitive market, what's the best approach when it comes to marketing your hotel online? Hoteliers would - if they could - just focus on direct bookings with their potential clients. But with a plethora of online travel agencies out there such as and Expedia, hoteliers are having to reach out to potential guests via OTAs, even though it often means paying commissions of 15-20 percent on bookings.

The Future of Work: Look on the Bright Side?

Ecole hoteliere de Lausanne (EHL) 1 October 2018
Whenever you hear a news item about artificial intelligence and robots, which are now gaining a foothold in the hospitality industry and other sectors, the message is usually this: jobs are going to disappear, with perhaps millions of people facing long-term unemployment.

INTERVIEW: Disrupting the Hotel Sector - Terence Kwok, Founder & CEO of Tink Labs

Ecole hoteliere de Lausanne (EHL) 29 June 2018
When Tink Labs Founder and CEO and creator of, Terence Kwok, started his company in Hong Kong six years ago, he leased a counter at Hong Kong’s airport to rent smartphones to tourists: “we wanted travelers to get connectivity”.

Education: The Future is Made of Silicone and Carbon

Ecole hoteliere de Lausanne (EHL) 5 February 2018
Machine learning, technological singularity, transhumanism… It’s hard to thumb through a paper without landing on an article that explores the future of artificial intelligence. Some are ecstatic, others profess a dystopian future worthy of the darkest fictions. Whatever the issues are with this technological revolution, some things are certain: the world is changing, progress is rapid and new technologies are merging and leveraging each other in unforeseen ways.

How does hospitality connect to technology innovation?

Ecole hoteliere de Lausanne (EHL) 14 November 2017
With two 6-month internships during its bachelor program, EHL offers its students the opportunity to explore opportunities in various industries. But how does hospitality connect to technology innovation? Read our student story. Could you introduce yourself a little bit? My name is Elliot Morisod, I was born in Manhattan, New York, but grew up in Switzerland in a small city near Lausanne. I’ve always been passionate about technology and innovation and quickly became self-taught. Next to that, I am a music addict, going to a lot of gigs, festivals and producing music myself. I also love skiing during winter and skateboarding the rest of the time.

They turned their idea into a successful start-up

Ecole hoteliere de Lausanne (EHL) 22 June 2017
There are multiple theories on why some startups are successful while others fail. From the idea, to the management team, to the timing, shops are full of “how to succeed” books. But no one tells a more sincere story than the entrepreneurs themselves and more so if they are EHL Alumni invited back on campus.

Will Smart Hotels be Autonomous or Connected?

Ecole hoteliere de Lausanne (EHL) 8 May 2017
By 2030, multiple changes will occur and will influence the hospitality industry due to globalization, one of them being a shift of market power. In the fifth thesis of the Lausanne Report, EHL - in cooperation with hospitality experts - discuss this trend that will disrupt the industry depending on the economic stages of a market and its geographical position.

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