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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

Does a Tour Operator Really Need Its Own Airline?

mycloud HOSPITALITY 18 March 2019
TUI clearly thinks having an airline is crucial, but what about its big rival Thomas Cook?

How to Identify the Right Room Pricing Strategy

mycloud HOSPITALITY 17 March 2019
When it comes to hotel revenue management, getting room prices right is arguably your biggest priority. And while you may be aware that there's a science to it, there's so much to do on a daily basis that it can be difficult to determine a starting place.

Three Questions to Ask if Solar Powered LED Lights are Best for Your Business

mycloud HOSPITALITY 17 March 2019
It’s clear to many, especially in the lodging and hotel business, that the effort to “go green” has been greater than ever. With the rising costs of energy, the biggest effort is to find renewable, cheap energy that hotels can rely on for decades. The daily use of electricity, water, heat, lighting, and whatever else a tenant or guest may need can make significant use of the most abundant energy source that everyone benefits from daily: the sun. Using renewable energy lowers costs, ensures continued business success, and keeps guests happy without cutting corners in order to set competitive prices.

Ecolab Launches Smart Water Navigator

mycloud HOSPITALITY 17 March 2019
Ecolab Inc., a global leader in water, hygiene and energy technologies and services, launched the Ecolab Smart Water Navigator, a free online tool to help businesses throughout the world improve water management at their facilities in the face of growing global water scarcity.

8 Effective Ways to Boost Your Hotel's Occupancy and Revenue

mycloud HOSPITALITY 17 March 2019
In cities with a steady stream of tourists, business trippers or both, many hotels will have no problem maintaining a high occupancy rate throughout the week and even throughout the year.

Staying ahead of the curve with guest messaging technology

mycloud HOSPITALITY 17 March 2019
Text messages are fully integrated into people's lives. But what does that mean for you and your property?

Universal's Harry Potter Ride and 4 Other Tourism Trends This Week

mycloud HOSPITALITY 16 March 2019
This week in tourism, Universal reveals the details of its newest Harry Potter attraction, while Brexit anxiety continues to permeate the travel industry. Plus, don't miss our deep dive into the importance of the Amazon's cacay nut.

Google's Hotel Site and 7 Other Digital Trends This Week

mycloud HOSPITALITY 16 March 2019
This week in digital news, Google's easy-to-use hotel destination threatens to shake up the booking industry, and we explore the potential impact of Elizabeth Warren's proposal to regulate big tech. Plus, multi-purpose delivery platform Meituan Dianping takes over as the go-to site for hotels in China.

Fliggy Spearheading 'Global Fun' as Part of Alibaba's Globalization Strategy

mycloud HOSPITALITY 16 March 2019
There is still much room for cross-brand synergy or consolidation under the umbrella of Alibaba, and globalization has always core to Alibaba’s business strategy, which aims to realize 'Global Buy, Global Sell, Global Delivery, Global Pay, and Global Fun'.

Staying ahead of the curve with messaging technology

mycloud HOSPITALITY 15 March 2019
The way people use their phones has changed over the years. How can you, as a hospitality professional, tap into the new reality? In this post, we’ll look at how messaging technology can help improve your revenue, boost your efficiency and enhance your guest experience.

Weekly Roundup #11: Travel, Tech and Social Media

mycloud HOSPITALITY 15 March 2019
In a span of just a few months, Google’s threat to booking travel has become a looming even larger. Indeed, Skift said last October Google’s new hotel search is presenting a greater threat to booking rivals. Now the tech giant has added a full-fledged destination site for hotels, without any major fanfare, and has potential implications for booking sites, as well as Airbnb, on the lines of what it has done with its already very-popular Google Flights. Once the users go to Google’s hotel site and select a hotel, a “Book a room” button is very prominent.

How the Max 8 Confusion Impacts Business Travel

mycloud HOSPITALITY 15 March 2019
The grounding of Boeing 737 Max 8 aircraft won't be super disruptive as airlines will work to keep cancellations at a minimum. It does add uncertainty to the global aviation sector as business travel is on the rise, though.

HVS Market Pulse: Detroit, MI

mycloud HOSPITALITY 14 March 2019
Detroit’s image of a proper rust-belt city in the depths of despair during the Great Recession and the subsequent filing of bankruptcy in 2013 has been reshaped into an inspiring story of resilience and resurgence. Detroit’s economy is strong, with unemployment decreasing every year since 2014 and an employment base that continues to diversify. While the economic mainstays—General Motors, Ford, and Fiat Chrysler—still thrive in the city, other major employers belong to the financial and healthcare sectors; moreover, the technology sector continues to grow.

As the Industry Evolves, a New Kind of DORM is Emerging

mycloud HOSPITALITY 14 March 2019
If there’s anyone who understands the true value of a holistic and cohesive revenue strategy it’s Mike Medsker, who has worked across many of the hotel departments that touch revenue, from sales to marketing to revenue management. Mike worked his way up from the property level to the corporate level before branching off to start his own revenue strategy consultancy, Focal Revenue Solutions.

Why Do You Need To Connect Your Hotel With OTAs

mycloud HOSPITALITY 14 March 2019
Selling your hotel rooms through agencies can be complicated and expensive. Agencies charge commissions at different levels and also increase commission percentages as per target markets. Today, OTAs are driving the hospitality and tourism industries. OTAs have become the primary income source for the hotels as they generate bookings around the world. OTAs have a significant impact on online hotel bookings. We will tell you why the OTA service is important for hoteliers.

Wilpena Pound Resort launches smartphone app

mycloud HOSPITALITY 14 March 2019
Indigenous accommodation business Wilpena Pound Resort has released a smartphone app giving tourists visiting the Ikara-Flinders Ranges National Park a guide to maximise their stay. The new app covers all aspects that guests should know in preparation for a stay in the region and includes Wilpena Pound Resort and Campground, Ikara Safari Camp and the wider National Park – located around 430 kilometres north of Adelaide.

Wrapping up ITB Berlin 2019

mycloud HOSPITALITY 13 March 2019
The beginning of March sees travel and tourism brands from around the globe make the annual trip to Berlin, Germany to visit ITB, the world’s largest travel trade show. Expedia Group Media Solutions was there in force this year, with over 35 of us attending the show to meet with travel partners, share knowledge, and learn about new travel trends.

Convention Centers Worldwide Implement the InvoTech Uniform System to Improve Operational Efficiencies

mycloud HOSPITALITY 13 March 2019
InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at the Melbourne Convention and Exhibition Centre (MCEC), Australia manages the uniform inventory for 700 employees and has been part of InvoTech’s extensive worldwide client portfolio since 2012. Click here for more information on InvoTech’s Linen, Laundry and Uniform Systems.

Singapore's Iconic Raffles Hotel Is Adding a Co-Working Space

mycloud HOSPITALITY 13 March 2019
Co-working is entering the hotel space more and more, and even going luxe when the historic Raffles Hotel in Singapore reopens later this year, just as we predicted last year.

Brexit Aftermath: Futurecasting as a Solution for Revenue Managers

mycloud HOSPITALITY 13 March 2019
Hotel revenue management in uncertain times becomes a very tricky endeavor. To be successful at it, one has to have the knowledge, experience, and access to the right tools, such as hotel software with advanced revenue management features. Brexit is one of those scenarios in which revenue managers have to give their best to help their establishments survive the UK’s bumpy departure.

Travel Advisors Resist Rivals' Direct-Booking Efforts

mycloud HOSPITALITY 13 March 2019
As one travel advisor told us about the Costco and state tax proposal flaps: "The little guys can fight back."

How Hotels can Create Extraordinary Experiences with The Help of Microsoft Dynamics 365

mycloud HOSPITALITY 13 March 2019
Are you ready to unleash your Hotels potential by breaking down data silos to connect customers, products, people, and operations? Microsoft Dynamics 365 is leading the way with new AI, mixed reality Hotel solutions. For many Hotels, this will be how we start retaining new customers and build loyalty through some very detailed and informative insight.

Incremental room revenues start at pre-arrival

mycloud HOSPITALITY 12 March 2019
In the past few years, we’ve witnessed incredible advances to the hotel experience as properties continue to leverage current hospitality trends like personalization, wellness programs and local partnerships, to name three. But with all of these trends aimed at improving the onsite guest experience, there’s a huge missed opportunity – enhancing the level of interaction before the guest arrives.

Countries, Airlines Ground Boeing 737 Max 8... But Not the U.S.

mycloud HOSPITALITY 12 March 2019
On Sunday morning, Ethiopian Airlines Flight 302 crashed six minutes after takeoff from Adidas Ababa, Ethiopia, killing all 157 aboard. It is the second of the new Boeing 737 Max 8 aircrafts to crash in the past few months, following Lion Air’s fatal plunge into the sea after departing from Indonesia last October. These twin catastrophes, understandably, have prompted strong reactions.

Why AI Underperforms and What Companies Can Do About It

mycloud HOSPITALITY 12 March 2019
Why is the gap between companies’ AI ambition and their actual adoption so large? The answer is not primarily technical. It is organizational and cultural. A massive skills and language gap has emerged between key organizational decision makers and their “AI teams.” It is a barrier that promises to stall, delay, or sink algorithmic innovations. And it is growing, not shrinking.

Is Tax Reform Spurring Companies to Use Robots?

mycloud HOSPITALITY 11 March 2019
More companies are finding more uses for robots, a broad trend that certainly will further expand. Many factors explain it — including a perhaps surprising one: the Tax Cuts and Jobs Act.

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