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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

How DMOs and Tourist Boards Create Value for Local Communities

mycloud HOSPITALITY 18 September 2018
Destination marketing organizations (DMOs) make it their job to trumpet the uniqueness of their locales. When done well, DMO campaigns result in an increase of local and global travelers, driving value into their communities. So, what makes for an impactful DMO campaign? Below are a few examples of how DMOs have successfully sung the praises of their destinations through authenticity,
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Back to the Hospitality Future with Mews Systems

mycloud HOSPITALITY 18 September 2018
Mews Systems are all abuzz with preparations for their annual tech summit, the self-proclaimed "hottest ticket in town" for innovative and information-hungry hospitality professionals: Back to the Hospitality Future.
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Sinhgad Institute of Hotel Management & Catering Technology Builds mycloud Hospitality Platform into Curriculum

mycloud HOSPITALITY 13 September 2018
Sinhgad Institute of Hotel Management & Catering Technology has adopted the pioneering mycloud hospitality platform as part of its curriculum. The move signals the award-winning hotel software’s importance to the future of the hospitality industry.

Directly Speaking with Travel Tripper, Ep 6 -- The 4 Biggest Threats that US Hotels Are Facing

mycloud HOSPITALITY 12 September 2018
If you’re familiar with the 80/20 rule, you know that roughly 80% of the results come from 20% of the input. On any given day, many hoteliers are often inundated with the urgent tasks at hand that they inevitably fall short of addressing the key issues that significantly impact their businesses.

Best Practices for Improving Hotel Revenue in Peak Season

mycloud HOSPITALITY 12 September 2018
Each hotel has a peak part of the season they look forward to. During this time, the bigger part of their yearly revenue is made. Most hotels these days strive to increase the number of direct bookings during the peak period. This is their most direct approach to increasing their overall revenue.

4 ways to increase occupancy rates in low season

mycloud HOSPITALITY 12 September 2018
"How can I maximise occupancy rates coming into low season?”. That’s the eternal question for any property owner who wants to maintain steady business during off-peak periods. In this blog post, we suggest ways you can plan for low season in order to boost occupancy and increase revenue.

The Importance of AI Event Concierge to Deliver Memorable Experiences

mycloud HOSPITALITY 12 September 2018
This article will take a deep dive into digital concierge service for events - AI-powered event chatbots - their benefits, and common use cases, revealing all you need to know about this technology and its capabilities.

NDC offers opportunity for all - from travel sellers to corporations to travelers

mycloud HOSPITALITY 12 September 2018
When you think about the meteoric rise of companies such as Facebook, Uber or Airbnb, all have one thing in common: In developing their services they put the end user, travelers, first.

China's Slowdown Is Driving Away Some of Macau's High Rollers

mycloud HOSPITALITY 11 September 2018
The Macau casino stock index has slumped to its lowest level in a year. No wonder. Deutsche Bank has cut its 2019 outlook for casino revenue to 4 percent, from 11 percent, as China feels the pressure of the trade war and other factors.

3 Ways to Improve ROI for Your B2B SEO Strategy

mycloud HOSPITALITY 11 September 2018
It’s no secret measuring the success of a B2B SEO program can be tricky. B2B buying cycles can take up to 18 months, multiple touch points can occur, and on top of all of that, many businesses don’t have the right tools in place to measure marketing efforts.

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

mycloud HOSPITALITY 11 September 2018
The idea's there, but why not take it a step further and personalize it that much more?

Five IoT (Internet of Things) solutions that can improve your guest experience radically

mycloud HOSPITALITY 10 September 2018
Anticipating guests’ needs and creating personalized experiences is becoming a norm in the hospitality industry. Competition is fierce and in order to stand out, modern systems need to be implemented to provide the satisfaction the contemporary traveller requires.

Events Remain High Priority for Companies Even as Costs Rise

mycloud HOSPITALITY 10 September 2018
Executives know that events work for promoting their brands and driving business. A big opportunity exists, though, for organizations to get smarter about how they spend on events and making the most of the data they produce.

How to Boost International Bookings at Your Hotel

mycloud HOSPITALITY 10 September 2018
With the world becoming more and more connected, travel (especially, international travel) is no longer a luxury. As per recent statistics, the travel and tourism industry contributed over 7.6 trillion US dollars in 2016, to the global economy. This has fueled tremendous change within the hospitality sector as well, prompting more and more hoteliers the world over to open their doors to international travelers.

Hotelbeds Consolidates Travel Agency Business Under One Brand

mycloud HOSPITALITY 10 September 2018
After two blockbuster deals, change was to be expected. If travel agents end up getting more choice and better technology, they won't have much to get upset about.

Storied Tour Operator Cox & Kings Still Smoothing Out Travel's Rough Edges

mycloud HOSPITALITY 10 September 2018
Longevity doesn't automatically mean success. Cox & Kings has had to adapt to the needs of 21st century tourists and the ever-changing travel market. That it's still around after 260 years is testament to its ability to reinvent itself.

When to Add More Rooms to Your Hotel Property

mycloud HOSPITALITY 10 September 2018
Unfortunately, one of the most common methods used by lodging owners and operators for justifying the expansion of its rooms division is one which the lodging industry has continued to use for years -- the level of its annual occupancy (AO) over a sustained and measurable period of time. For example, a hotel with an AO of at least 85 percent over two years might rationalize a room expansion project since this level is well above the national annual occupancy average of 63 percent.

Google Is Rigged and 12 Other Digital Trends This Week

mycloud HOSPITALITY 9 September 2018
This week in digital news, Google gives preference to its own products, so how will competitors react, and what does this mean for innovation in travel? Then we have Ctrip earnings, a long look at TripAdvisor's interest in packages, and massive layoffs at Tripping.

Not Sending Email? Here's Why Your ROI is Suffering...

mycloud HOSPITALITY 7 September 2018
Whether you’ve been led to believe it’s an outdated form of communication, ineffective, or that it’s just too costly, many hoteliers tend to dramatically undervalue to the role of email marketing. With the rapid boom of social media, it’s easy to think that email marketing is dead. Many hoteliers have also accepted that modern day travelers, especially millennials, prefer to communicate with brands via other methods. However, the facts tell quite a different story and in reality, email marketing is actually more relevant than ever before.

Why Google Fiber Is High-Speed Internet's Most Successful Failure

mycloud HOSPITALITY 7 September 2018
In 2010, Google rocked the $60 billion broadband industry by announcing plans to deploy fiber-based home internet service, offering connections up to a gigabit per second — 100 times faster than average speeds at the time. Google Fiber, as the effort was named, entered the access market intending to prove the business case for ultra-high-speed internet. After deploying to six metro areas in six years, however, company management announced in late 2016 that it was “pausing” future deployments.

Is RMS Technology Actually Holding Hotels Back?

mycloud HOSPITALITY 7 September 2018
Fresh off a summer packed with fantastic industry events featuring thought-provoking speakers, I’ve finally had time to sit back and contemplate the bigger challenges facing hotels today.

HYP3R Raises $17 Million for Social Media Monitoring: Travel Startup Funding This Week

mycloud HOSPITALITY 7 September 2018
This week, location-based marketing platform HYP3R, itinerary tool TripCreator, luggage maker Paravel, and travel distribution software maker Duffel all announced funding rounds.

Hotel Laundry: Common Issues & Major Expenses

mycloud HOSPITALITY 7 September 2018
In my previous newsletter, I discussed the basics of designing a hotel laundry area. Today, I present some important considerations for creating a well-maintained laundry system. I also discuss approximate hotel laundry expenses according to various hotel laundry needs.

Pros and Cons of IoT Trends in Hospitality

mycloud HOSPITALITY 6 September 2018
The Internet of Things (IoT) has long been heralded for its power to increase productivity and decrease labor costs by connecting everyday objects with each other via the internet, but the hospitality industry is turning out to be one of the early beneficiaries of what GE is calling The Third Wave of Innovation.

What US Hotels Need to Know About GDPR Legislation

mycloud HOSPITALITY 6 September 2018
While many people in the United States have already heard about California legislation, which is similar to GPDR legislation, that has been taken into effect in June this year, a lot of them don’t know what it exactly refers to and how and whether it will affect them.
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Hotel Budget Season: Looking at Costs the Wrong Way (Part 1 of 4)

mycloud HOSPITALITY 6 September 2018
Hotel budget season is upon us. And while the process may vary somewhat from hotel to hotel, it ultimately comes down to the same goal: what you can do differently next year to better optimize revenue and maximize profits. While cutting costs and operating expenses seems to provide quick boosts in your bottom line, taking a more strategic approach to examine costs in light of long-term revenue optimization goals will guide you to greater success in 2019 and beyond.

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