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    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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A CRM system for hotels? What does that mean, exactly?

Experience Hotel Blog 25 July 2018
When marketing CRM, I often bring the subject up with hoteliers. But most of the time they don’t really understand the concept. Why not? Because in the past, many companies have used the term incorrectly to describe systems that aren’t CRM, or are only a small part of a CRM system.
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What will be the fourth digital revolution of the hotel world?

Experience Hotel Blog 13 June 2018
Today, computer technology has become a key part of our daily lives: iPhone, laptops, sync-ed calendars, Internet, Netflix, etc. This powerful tool has revolutionized the way we live and continues to do so day after day.
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An analysis of where cancellations come from

Experience Hotel Blog 14 November 2016
Recently, a friend of mine shared a series of highly interesting analyses that he had carried out on the percentage of canceled bookings and their relationship to a reduction in average rates for certain hotels. As I found his observations extremely relevant, I then discussed the topic with dozens of hotel managers and all, without exception, commented that they had... Continue Reading The post An analysis of where cancellations come from appeared first on The Blog of Experience Hotel.

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