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    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

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December Pace Navigator: OTB Pace + New Bookings Velocity Heat Up as Temperatures Drop!

In The Know - Knowland Blog 4 January 2019
As we welcome the new year, 2019 industry forecasts are showing strong numbers in RevPAR, ADR, and occupancy. However, these numbers are slightly down from earlier forecasting models as transient bookings have slowed. Group bookings remain strong with new bookings velocity 10.4% higher compared to this time last year and up four points compared to the numbers we reported last month (6.4%). Check out of the results in this month's Pace Navigator!

Knowland Partners with Interstate Hotels & Resorts to Accelerate Revenue and Optimize Sales Process

In The Know - Knowland Blog 7 August 2018
Today, we are thrilled to announce an updated partnership with Interstate Hotels & Resorts, the world’s leading global, independent hotel management company with more than 500 properties worldwide. Interstate is introducing Knowland’s advanced group sales solution, Insight Elite, to help accelerate revenue growth and optimize their sales process.

Announcing new predictive analytics to analyze, score, and prioritize your inbound leads!

In The Know - Knowland Blog 11 July 2018
Today, our team announced a major update to our Insight Elite platform. To say we’re pretty excited about it would be an understatement. So, what’s all the fanfare about?

5 Ways to Think Like a Meeting Planner and Sell Smarter

In The Know - Knowland Blog 26 January 2018
Are there times when you find yourself having the same-old, same-old conversations with meeting planners? Or worse, not even getting a chance to speak with them at all? Consider a new approach to your prospecting calls. Do you need to step back and look at the bigger picture? Do you need to leverage more data in your approach? Try these five ways to shake up your routine and have more meaningful, enlightened planner conversations that get attention and convert to new group bookings.

3 Ways to Rethink Your Comp Set to Discover New Group Business

In The Know - Knowland Blog 25 September 2017
Who do you consider your “comp set?” STR defines competitive set (comp set) as “a peer group of hotels that competes for business and is selected to benchmark [a] property’s performance.” Having a local comp set of comparable properties is great for setting rate strategies and for benchmarking your hotel’s performance in the market. When it comes to group business, though, are you missing out on opportunities if you limit yourself to thinking of your meetings competitors as just the properties down the street? Are you differentiating between which hotels are simply comparable and which are actually competitive? Regarding selecting the right comp set, Hotel News Now says, “Comp sets often seem obvious, but it’s surprising how often a more relevant property is subjectively excluded or a less relevant hotel is included.” To be truly competitive, comp set hotels need to be viable substitutes in the mind of a planner or group. Here are 3 ways you can discover new group opportunities by thinking outside the traditional definition of “comp set.”

The Kahala Hotel & Resort - A Success Story

In The Know - Knowland Blog 15 June 2017
With limited time and floods on inbound RFPs to respond to, proactive group prospecting can be hard. However, it's critical that hotels sell proactively to keep up with increased competition resulting from new inventory coming into nearly every US market. Independent hotels often have to work harder to sell their property without the backing of a brand affiliation, but big data can make proactive selling easier, more efficient, and more effective. Kerry Kuhl, the National Sales Manager at The Kahala Hotel & Resort, demonstrates how she successfully generates new group business using group data and booking patterns to develop time-saving tactics and do a lot of the heavy lifting for her.

Growing Pains: Handling the pitfalls of record occupancy

In The Know - Knowland Blog 22 May 2017
After a dynamic year for hotel occupancy in 2015, demand spurred a rise in planned hotel construction in most major markets. 4,721 hotel projects were under contract in the US as of March 2017 -- a 14.4% increase over last year. 1,449 of those are in development, which is a 24.4% increase over 2016.

London Group Meeting Trends

In The Know - Knowland Blog 19 April 2017
London hotels are predicted to see mild growth over 2017, despite an active construction pipeline that will continue to feed thousands of new rooms into the market. With plenty of space to fill and a weak pound encouraging travel, London is uniquely positioned to pursue new MICE sector business. Many groups are, in fact, booking meetings and events in London for the first time -- including a big boom in business from the technology sector. A year-over-year look at MICE market trends highlights the drivers of hotel performance and which types of business are best to target as competition in the market increases.

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