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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

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    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

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    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Learnings from OPTECH 2018

Eleven Blog 6 December 2018
On a stormy mid-November morning in Orlando, the Eleven team arrived at the NMHC OPTECH Conference & Exposition in order to attend keynotes, learn at breakout sessions, and network with the top minds of the MDU/multifamily industry. As Eleven has been building a new solution for tenant Wi-Fi, industry events, like OPTECH, are a great place to learn more about the industry. Throughout the course of the three-day conference, our team soaked in as much information they could. Below we get a glimpse into the valuable insight that they gleaned and how the new ElevenOS MDU solution will be a catalytic force for network service providers in this industry.

3 Terrifying Guest Wi-Fi Mistakes (and How to Avoid Them)

Eleven Blog 26 October 2018
Free Wi-Fi is still guests’ #1 most desired amenity and people spend more than 50% of their time on Wi-Fi, yet many hoteliers still struggle to deliver great guest connectivity. A guest network must be able to not only handle this growing traffic, but also to identify and engage your most loyal guests. Here are 3 of the most terrifying guest Wi-Fi mistakes.

3 Terrifying Guest Wi-Fi Mistakes & How to Avoid Them

Eleven Blog 26 October 2018
A modern horror story: You've been traveling for over 12 hours, you're tired, hungry and you still have some work to do before tomorrow. You check into your hotel room, open your laptop and...the Wi-Fi doesn't work. Dun, dun, dun!

6 Things We Learned at the 2018 HTNG Insight Summit

Eleven Blog 5 October 2018
Last week, part of the Eleven team ventured down to Silicon Valley for the 2018 HTNG Insight Summit. It was a week of high-tech learnings and insightful conversations with industry leaders, so we rounded up our top six learnings to share with you.
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The History of Hotel Wi-Fi

Eleven Blog 26 June 2018
With the ubiquity of mobile and always-on connectivity, it's hard to believe it was less than 20 years ago that Wi-Fi was first available in homes and just over 10 years since the first iPhone came out. When Eleven first started in 2002, the Wi-Fi brand had just come out and hotel Internet was still almost all wired. To see how far we've really come, it's interesting to look back at the history of Wi-Fi.
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A Hierarchy of Connectivity Needs: Five Steps to Better Guest Wi-Fi

Eleven Blog 29 May 2018
People today expect to be connected always and everywhere; sometimes it's hard to believe that there was a world before smartphones and Wi-Fi. In the time since Wi-Fi became ubiquitous in hotels, apartments, and public spaces, it has fueled the evolution of connectivity in a lot of ways. Just like Maslow's hierarchy of needs, the most basic needs start at the bottom, and you can't get to the next level without a strong foundation.

The Hierarchy of Connectivity--From Wi-Fi to Loyalty

Eleven Blog 29 May 2018
People today expect to be connected always and everywhere; sometimes it's hard to believe that there was a world before smartphones and Wi-Fi. In the time since Wi-Fi became ubiquitous in hotels, apartments, and public spaces, it has fueled the evolution of connectivity in a lot of ways. Just like Maslow's hierarchy of needs, the most basic needs start at the bottom, and you can't get to the next level without a strong foundation.
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6 Things We Learned About Wi-Fi Strategy at HT-NEXT

Eleven Blog 22 March 2018
Last week some of our team members joined hospitality's brightest minds to talk technology at the HT-NEXT conference in San Diego. We engaged in meaningful conversations, attended informative sessions, and came home with several great insights about how hotel brands develop their Wi-Fi strategy for today—and tomorrow.
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One Brilliant Way to Improve Hotel Wi-Fi Security

Eleven Blog 16 March 2018
Spring Breakers Beware! Much ado has been made about hotel Wi-Fi security since a recent report from the Today Show showed just how easy it is for hackers to tap guests’ personal information via hotel Wi-Fi. Unsuspecting sunbathers naively connect poolside only to learn a nefarious hacker has secretly duped them into authenticating on to a fake Wi-Fi network that closely resembles the hotel’s.
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How to Improve Hotel Wi-Fi Security with Passpoint (a.k.a. Hotspot 2.0)

Eleven Blog 16 March 2018
Security wheel Spring Breakers Beware! Much ado has been made about hotel Wi-Fi security since a recent report from the Today Show showed just how easy it is for hackers to tap guests' personal information via hotel Wi-Fi. Unsuspecting sunbathers naively connect poolside only to learn a nefarious hacker has secretly duped them into authenticating on to a fake Wi-Fi network that closely resembles the hotel's.
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2018 Hotel Connectivity Predictions

Eleven Blog 17 January 2018
As a follow-up to our recent article in Hospitality Upgrade, “The Future of Hotel Wi-Fi”, we have pulled together our insights plus thoughts from some of the industry’s best and brightest to present you with our top six predictions for hotel connectivity in 2018.
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6 Key Wi-Fi Insights from HT-NEXT 2017

Eleven Blog 25 April 2017
Last week, several of our team members attended the HT-NEXT event in Orlando—a first-time collaboration of HTNG North America and Hotel Technology Forum. The event brought together hospitality technology thought leaders and included information from the Central Authentication workgroup presented by our very own VP of Product, Eric Sullender. When our team came home from the conference, the office was a buzz with all the exciting discussions, learnings and sessions, so we wanted to share our key insights as they relate to the future of guest Wi-Fi.
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Top Seven Hotel Wi-Fi Predictions for 2017

Eleven Blog 28 February 2017
Ten years ago, if you looked to the future of hospitality technology, you probably would have never guessed that Wi-Fi would be at the core of guest engagement. As guest experiences rely more on mobile, hotel brands can leverage Wi-Fi authentication to identify loyal guests and reward them with a homelike experience that lets them create the personalized stay they they truly want. From streaming their own content to the in-room TV to controlling the room temperature and lighting to receiving location-based offers around the hotel, the Internet of Things (IoT) will be in full swing in 2017. Your Wi-Fi network is mission critical to enabling these connected experiences and building brand loyalty.
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6 Steps to More Lovable Guest Wi-Fi

Eleven Blog 14 February 2017
When you think of the perfect guest Wi-Fi experience, what words would you use to describe it? Fast? Automatic? Reliable? Easy? One thing these all have in common is they make the guest Wi-Fi experience lovable; a delightful experience that guests will come back for. It's not an adjective we commonly think of when it comes to Wi-Fi, but as the #1 demanded amenity, shouldn't it be our goal? To make guest Wi-Fi more lovable rather than cumbersome, confusing, or frustrating? In this post we explore six ways to get there.

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