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    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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Is Your Restaurant Paying Too Much in Transaction Fees? Eight Questions to Ask Yourself

Modern Restaurant Management 25 April 2019
Settling on a payment solution for your restaurant is an unavoidable decision, yet it’s one that business owners often rush through without realizing that small contractual details can result in thousands of dollars lost or saved in the long run.

Top Five Leasing Strategies for Independent Restaurant Owners

Modern Restaurant Management 24 April 2019
You have a business plan and found the perfect location for your new restaurant concept. Now comes the hard part: negotiating the lease and opening for business.Here are the top operations and risk considerations that you should not overlook during the lease negotiation.

Cloud Kitchen - Determining the Best Model for the Modern-Day Restaurant

Modern Restaurant Management 22 April 2019
The restaurant market is known for being competitive and risk intensive. It is not necessarily true that the restaurants with more capital will always survive. The profession faces cyclical demands and given the high cost of operations, success depends on getting right not just one, but multiple processes. It is a gargantuan task for a food brand to maintain consistent quality and still be profitable.

The Future of Restaurant Advertising Is Machine Learning

Modern Restaurant Management 17 April 2019
“Artificial intelligence” (AI) is probably one of the biggest consumer buzzwords of the last five years and it’s picked up extraordinary momentum as products like Amazon Echo and self-driving cars have hit the marketplace. But AI is far from new. The term was first coined in the 1950s and Fortune 500 companies have been harnessing its power, particularly for marketing and advertising, for over a decade.

Designing 'Place' to Build a Culture of Upselling

Modern Restaurant Management 16 April 2019
Mastering the art of the upsell is vital for maximizing the profitability of your restaurant. The truth is, however, that upselling is often far from your average employee’s mind as they’re busy serving guests. Providing great customer service simply requires juggling so many different things at once - remembering to offer an appetizer or dessert, or to remind guests of a new promotion, can often go out the window.

Restaurant Profitability and Failure Rates: What You Need to Know

Modern Restaurant Management 11 April 2019
Success in the restaurant industry isn’t easy.The statistics aren’t pretty: 60 perrcent of restaurants don’t make it past their first year and 80 percent go out of business within five years. Despite the hurdles, many restaurant owners and operators believe that as long as they’re making money, they’re doing “good enough.” The failure in this approach is that it doesn’t account for a universal truth—costs increase.

What's App-ening: The Era of Restaurant Apps

Modern Restaurant Management 11 April 2019
We live in a digital world, and technology continues to be a growing trend in all industries. The restaurant industry is no different. Everything from third-party delivery, apps, online ordering, digital signage, artificial intelligence and automation technology.

How to Grow your Restaurant Business with Data

Modern Restaurant Management 1 April 2019
It’s a simple fact: Consumers have no shortage of options when it comes to choosing a restaurant. For those of us growing our brand, we are tasked with cutting through a crowded marketplace to keep guests coming back.

Eight Operating Cost Rent Issues for Restaurant Tenants

Modern Restaurant Management 21 March 2019
Restaurant tenants are rarely happy with their operating costs; at best, they’re ambivalent to them and, at worst, they’re upset with them. The two issues that most upset restaurant tenants are ever-increasing operating costs and the landlord’s lack of attention to fully maintaining the commercial property.

Does Your Restaurant Need New Equipment?

Modern Restaurant Management 18 March 2019
As a business owner, you have to anticipate the equipment needs for your business that will ensure you meet your customer needs and growth goals. Whether you’re baking, freezing, refrigerating or grilling, equipment is a substantial investment, and the inevitable upgrade or purchase of new equipment after a few years can cost thousands of dollars and put a strain on your budget.

Merge Ahead: QSRs and Cars Connect

Modern Restaurant Management 11 March 2019
According to a recent survey, 62 percent of drivers order food or drinks to go at least once a week, and 71 percent of drivers said it would be useful if their vehicle's infotainment system allowed them to order food so it could be ready for pickup when they arrive—providing users with the choice to avoid lines and reduce or eliminate wait times. Xevo, the connected car tech that powers in-vehicle commerce platform GM Marketplace, has partnered with QSRs such as Starbucks to provide consumers with these in-dash ordering and payment options, allowing them to pay before they arrive, pick up their ready-to-go order and get on the road.

Time for Restaurant Tech Team Ups and Record-Breaking Dash

Modern Restaurant Management 8 March 2019
This edition of MRM’s News Bites features General Mills Foodservice, Toast, Fourth, Gordon Food Service and Square Roots, Monkey Group and Field Day, Paytronix and Zenreach, Serve and ItsaCheckmate, 360Training and Qwick, BevSpot, Textio and McDonald's, DoorDash and PlantPure Communities.

How AI Can Save Traditional Restaurants

Modern Restaurant Management 8 March 2019
The restaurant industry is evolving quickly as disruptive new business models like food trucks, pop-ups and ghost restaurants take a growing share of approximately $800 billion in total restaurant sales in the U.S. Last year, USB equity analysts projected that online food ordering sales will grow from $35 billion to $365 billion by 2030, an enormous increase.

Three Menu Hacks Designed to Dramatically Increase Your Restaurant Sales

Modern Restaurant Management 28 February 2019
If you haven’t given your menu much attention in a while, you might be missing out on some very easy extra revenue. We lay out three simple restaurant hacks for you to copy that could dramatically increase your restaurant sales in the next year.With all the buzz of technology in digital restaurant marketing, it’s understandable that the traditional, bread and butter of restaurant marketing can fall by the wayside. We’ve gone back to basics to find the three most effective changes you can make to your menu right now, to maximize your restaurant sales.

Driverless Technology Could Be a Benefit to Restaurants

Modern Restaurant Management 25 February 2019
The restaurant industry has always been focused on making customers lives easier, from fast-food to valet parking. Now, apps like Uber Eats and GrubHub let people order food from any local restaurant, even ones that normally do not offer delivery. Restaurants have adopted to digital ordering systems that fulfill customer’s cravings and soon they will need to evolve again. Autonomous vehicles are expected to become part of the product delivery ecosystem replacing drivers. And, they will also be able to bring customers to restaurants, if the restaurants are reaching the customers in their vehicles when they are likely to be thinking about a meal.

How to Survive the Surge in Restaurant Openings

Modern Restaurant Management 21 February 2019
With more than 600,000 restaurants in the U.S. (and more opening daily), it can seem a fool’s errand to open one. How can you beat the odds that your restaurant will thrive and not become just another failed-business statistic?

The Hidden Benefits of Restaurant POS Software

Modern Restaurant Management 21 February 2019
POS systems are the unsung heroes of the retail and restaurant industries. Though often overlooked and undervalued, these systems are the key to a smooth running and efficient operation.Modern-day POS systems let owners effectively manage their businesses. Newer POS software boasts of speed and come with a variety of functions that allow companies to monitor the different aspects of their venture in a single dashboard.

Value-Based Pricing to Boost Restaurant Profit

Modern Restaurant Management 20 February 2019
Have you ever wondered why pricing is determined the same way across almost every QSR?The current methodology goes something like this: Multiply Cost of Goods Sold (COGS) times three Conduct some qualitative competitive research ... and that’s it, you have your prices.

The Three Greatest Valentine's Day Cyber Threats

Modern Restaurant Management 13 February 2019
Valentine’s Day is a boon to restaurants, retailers, flower shops, online dating sites – and cyber hackers. That’s because consumers’ defenses are down, as they search for great deals on gifts for loved ones – or seek to start a new relationship online. As a result, company networks, from mid-market B2B enterprises to small and medium-sized businesses (SMBs), can be compromised.

Five Ways to Maximize Restaurant Seating and Success on Valentine's Day

Modern Restaurant Management 12 February 2019
It’s undeniable. Valentine's Day is one of the busiest days of the year for restaurant owners. February 14 marks an occasion for many couples to celebrate their love, and often that involves enjoying a romantic meal together out on the town. From seating charts to reservations and much more, restaurant owners have a lot on their plate to prepare for this special day.Here are five tactics restaurant owners should consider maximizing seating at their establishments, while minimizing headaches on Valentine’s Day.

Three Ways to Turn a Bad Review into Your Most Profitable Restaurant Marketing Strategy

Modern Restaurant Management 12 February 2019
Can you really turn a bad review into extra revenue for your restaurant?Read on, and we’ll show you exactly how to not only change a bad review to a good review, but to earn more revenue as well. You’ll know better than anyone that reviews are critical to your restaurant’s bottom line.

Three Tech Trends Operators Should Keep Top of Mind in 2019

Modern Restaurant Management 6 February 2019
As restaurant owners assess and begin implementing their 2019 goals, they should be excited about the promise of continued industry innovation and the technological advancements that will help make them happen.From the introduction of voice technology in restaurants to the expanded partnerships of reservation and search platforms, technology changed the restaurant industry in 2018 -- and we can expect advancements to continue at an even faster pace this year.

AmTrust Financial Restaurant Risk Report

Modern Restaurant Management 4 February 2019
AmTrust Financial Services recently reviewed five years’ worth of workers’ compensation restaurant claims to identify trends within the industry. The results contained in the company's Restaurant Risk Report take a deeper dive into all of these trends, as well as provides some loss control best practices to help reduce the risks involved in the industry. For Matt Zender's article on this, click here.

Why UK Bakeries Must Get Energy Efficient

Modern Restaurant Management 31 January 2019
Bakeries notoriously use a great deal of energy. As well as basic energy needs — like lighting and heat — they require energy to power ovens, mixers, fridges and freezers. This can often create huge energy bills, while profit margins can shrink due to a rise in energy prices.

MRM EXCLUSIVE: Seven Reasons Mobile Back Office Tech is a Must-Have for Restaurants

Modern Restaurant Management 29 January 2019
Mobile technology has permeated nearly every aspect of our lives. We’re connected at work, at home, on vacation, while we sleep and even when we eat. When was the last time you visited a restaurant where at least half the patrons weren’t glued to their phones?The restaurant industry has rolled out a cornucopia of technology to feed our digital appetite, including free Wi-Fi, tableside ordering and gaming consoles and even self-service kiosks.

Restaurant Technology Trends to Look Out For and How You Can Start Improving Now

Modern Restaurant Management 24 January 2019
It’s a new year, and that means everyone is doing some combination of reflection and looking ahead. For restaurants, that means looking back at last year’s performance and devising methods to improve business in the coming year. One constant I’ve encountered is that technology should play a huge part in your restaurant if you’re looking for success now or in the future.

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