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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Exploring the value of day-use hotels

Click by booking.com 6 December 2018
Gone are the days when a hotel was simply a place to stay the night. Accommodations that offer their rooms and services specifically during the daytime are on the rise – and for good reason. According to STR research, the global occupancy rate in 2018 was 67.5% – meaning 32.5% of rooms (around 2 billion rooms) remained empty. For four-star and five-star hotels in Europe, this corresponds to around $40bn lost annually, according to Eurostat.

Travel trends: what 2018 taught us

Click by booking.com 3 December 2018
Forecasting can be a tricky business. The turn of the year always brings predictions: destinations set to be huge, technology poised to make a splash, trends due to achieve lift-off. Some of these prophecies turn out to be salient. Others never achieve their expected impact.

Four trends from World Travel Market 2018

Click by booking.com 28 November 2018
Earlier this month Click. attended the World Travel Market in London and got the lowdown on the latest trends in the industry. Here’s what the experts had to say.

Click. daily update: Europe to see 61% of travellers in 2019

Click by booking.com 28 November 2018
Europe will see 61% of travellers in 2019, according to ABTA’s Travel Trends report 2019, making it the most popular continent for the year. Bulgaria can expect to enjoy this influx of travellers, with the country topping the report’s ‘ones to watch’ list.

Booking.com 2019 predictions unpicked

Click by booking.com 26 November 2018
Booking.com recently published its eight trends likely to shape the travel industry in 2019. Here, Click. asks industry experts to give their views on these predictions for the year ahead

Click. daily update: China tops bucket list for Brits

Click by booking.com 22 November 2018
Each day, we curate a bite-sized round-up of the best industry news from across the world. We search the web for the latest hospitality updates and travel trends, so you don’t have to. Get comfortable with a coffee and tuck in to our daily must-reads.

Click. daily update: Germany's hotel pipeline takes lead in Europe

Click by booking.com 16 November 2018
Each day, we curate a bite-sized round-up of the best industry news from across the world. We search the web for the latest hospitality updates and travel trends, so you don't have to. Get comfortable with a coffee and start each morning with our daily must-reads.

Protecting your business against data breaches

Click by booking.com 14 November 2018
Data thieves are increasingly targeting hotels, thanks to the sheer volume of personal information collected from guests. When a reservation is made, a hotel will take information including names, phone numbers, addresses, card details and even IP address information when a guest books online. Once a guest checks in, additional data may be collected, such as CCTV footage and personal information including medical conditions.

Surviving outside of peak season

Click by booking.com 8 November 2018
One of the biggest trials for any hospitality business is dealing with a fluctuating demand throughout the year. Seasonal destinations like seaside towns and ski resorts often rely on operating at full capacity during their peak period to help them through the quieter times. But there are ways to attract a steady stream of custom all year round. So what can hoteliers do to keep occupancy buoyant in the off-season?

Does smart lighting enhance guest experience?

Click by booking.com 1 November 2018
With central systems that operate a network of multi-function lights, smart lighting allows more flexibility and ease of use for guests.

Spotlight on: chemical-free hotels

Click by booking.com 25 October 2018
Ecotourism is rapidly growing, with research reporting that nearly 90% of global travellers want to travel sustainably. With amenities like natural bathroom products and paper straws becoming the norm, properties are turning to chemical-free rooms to set themselves apart and cater to changing guest expectations.

Click. daily update: first robot in the UK travel industry

Click by booking.com 25 October 2018
Eurostar has welcomed Pepper the robot to its London team, a first for the UK travel industry.

Reinventing transportation and travel on demand

Click by booking.com 24 October 2018
Click. speaks to Nick Earle, former SVP of Virgin Hyperloop, to hear about the next great revolution in technology – transport. He tells us why we should prepare for a future where we can travel 500km in 30 minutes.

Former Lonely Planet CEO talks travel tech opportunities

Click by booking.com 17 October 2018
At Booking.com’s recent global partner conference Click., we sat down with Daniel Houghton, the former CEO of Lonely Planet – a job he tells us he landed by chance. Today, he’s CEO of Pyxl, a digital marketing agency based in Tennessee. Here he discusses everything from voice technology to the check-in process.

Click. daily updates: travellers not fully comfortable using chatbots

Click by booking.com 15 October 2018
Each day, we curate a bite-sized round-up of the best industry news from across the world. We search the web for the latest hospitality updates and travel trends, so you don’t have to. Get comfortable with a coffee and start each morning with our daily must-reads

Podcast: #3 - Your top five: from instant gratification to the rise of the aparthotel

Click by booking.com 25 September 2018
In this episode of ‘your top five,’ our audio articles cover how instant gratification is changing the way we deliver services, the rise of the aparthotel, transforming your restaurant into a destination, last-minute bookings, and improving your guest review score.

Podcast: #1 - Your top five: from instant gratification to the rise of the aparthotel

Click by booking.com 25 September 2018
In our first episode of your top five, our audio articles cover how instant gratification is changing the way we deliver services, the rise of the aparthotel, transforming your restaurant into a destination, last-minute bookings, and improving your guest review score.

Spotlight on: facial recognition technology in the hotel industry

Click by booking.com 5 September 2018
It’s 28 January 2001, and the 72,000 sports fans making their way into Tampa’s Raymond James Stadium to witness Super Bowl XXXV are unknowingly taking part in a mass police experiment. On entry, the fans’ faces are being photographed, scanned and matched against a database of known criminals. When this news emerges a few days later, it causes something of a furore. Critics at the time label it ‘Snooper Bowl’.

Give your property a makeover without spending a fortune

Click by booking.com 14 August 2018
If you own a holiday let, you’ll know that some hefty investments are inevitable to ensure any bookings at all – ensuite bathrooms, high-speed Wi-Fi, pools for villas in warm climates and hot tubs for those in colder ones.

Event: Click. 2018 set to connect the travel industry

Click by booking.com 8 August 2018
From Formula One's David Coulthard to Hyperloop's Nick Earle, Booking.com's annual partner event has a sparkling line-up of travel industry experts and inspirational speakers - and there is still time to get tickets.
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Data analysis: to brand or not to brand

Click by booking.com 2 August 2018
Thanks to rapid developments in technology, stayed average daily rate (ADR) has changed for branded and independent hotels. Whereas international brands historically had the advantage of strength in numbers, brand recognition and large marketing budgets, independents have made serious inroads into global markets, tapping into expanding customer appeal for unique experiences.
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Concierge services will change beyond recognition

Click by booking.com 17 July 2018
The Property Management System industry has been growing at a rapid pace ever since the first hotel reservation system was created back in 1947 – a machine that could instantly confirm a guest’s stay.
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Future of travel payments: human microchip implants

Click by booking.com 17 July 2018
It doesn’t seem that long ago that paying for a holiday on a desktop computer was the peak of hi-tech cleverness. Then smartphones, Apple Pay and wearables came along, making all that came before it look positively antiquated.
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Maximising revenue with the right channel mix

Click by booking.com 3 July 2018
Your product might be the best in your location and your rates competitive, but the success of any hotel is dictated by having the right distribution strategy in place.
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Evolution of online payments

Click by booking.com 2 July 2018
The world of online payments is undergoing a rapid transformation. Whereas once customers had scant options – primarily credit cards and bank transfers – to make bookings over the internet, they now have an ever-expanding choice of 21st-century technology, from PayPal to MobilePay.
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Podcast: #1 - Spotlight on: pet friendly travel to dealing with no shows

Click by booking.com 21 June 2018
Introducing the Click. Podcast – perfect for staying up to date while you’re on the go. Episode 1 is a round-up of some of our most popular articles in audio format. But that’s not all. We’re busy working on forthcoming episodes that will include exclusive interviews with industry experts, so subscribe below to stay tuned. Enjoy!

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