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  • Next Event


    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

  • Upcoming Event


    Hospitality Industry Technology Exposition & Conference

    November 12 - 13, 2019
    Festival Arena
    Dubai, UAE

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    Hospitality Industry Technology Exposition & Conference

    April 21–23, 2020
    Palau de Congressos
    Palma, Mallorca - Spain

TNW's Founder and CEO on the art of innovation

Click by 24 April 2019
A serial entrepreneur, Boris Veldhuijzen van Zanten started his first company in 1997 before selling it two years later to Fortunecity. His second company was also acquired, this time by Royal KPN, with the original logo he designed on a napkin still used today. For the past decade, Boris has run TNW (The Next Web), a global digital brand that informs, inspires and connects people who love tech.

Click. daily update: WOW Air ceases operations

Click by 28 March 2019
WOW Air has cancelled all flights and ceased operations after failing to reach an agreement with investors. All 29 of the budget airline’s flights scheduled for today were cancelled and 2,700 passengers were left in limbo. Along with Icelandair, WOW has played a key role in Iceland’s decade-long boom in tourism, carrying 3.5 million passengers last year alone.

Driving repeat business with themed hotels

Click by 27 March 2019
As global tourism has grown so too has the development pipeline, with Lodging Econometrics reporting record highs in 2018. Coupled with the boom in vacation rentals – the European market alone is expected to grow 73% in the next 12 months – it’s safe to say the accommodation landscape has never been more competitive.

Click. daily update: US hotel industry reports positive results for February

Click by 21 March 2019
Three key US hotel industry performance metrics saw growth during February 2019, according to data from STR. In a YOY comparison with the same period last year, occupancy increased 0.7% to 62.2%, while ADR increased 1.9% to US128.94 and revenue per available room grew 2.6% to US$80.15.

Click. daily update: Egypt tourism showed strong recovery in 2018

Click by 18 March 2019
Egypt became the fastest-growing travel market in North Africa in 2018, up 16.5% on 2017, according to the WTTC. The sector now contributes EGP 528.7bn (US$29.6bn), while supporting 2.5 million jobs. Additionally, GDP contribution is projected to grow even further, by 5.4% in 2019.

Click. daily update: Thailand's tourism industry focuses on LGBT travellers

Click by 13 March 2019
Thailand is advancing same-sex partnership legislation, and the tourism industry is using the occasion to actively promote the country as an LGBT-friendly destination. Last month, the Tourism Authority released a promotional video featuring LGBT travellers and this year it plans more participation in pride parades globally. According to LGBT Capital, tourism revenue from that community contributes 1.15% (US$5.3bn) to Thailand’s economy, a greater share than any other destination.

Click. daily update: International travel outperforming economic growth

Click by 7 March 2019
The number of outbound trips in 2018 increased by 5.5%, according to IPK’s World Travel Monitor, with the global economy growing by only 3.7% in comparison. Considering a slowing world economy, a slightly lower growth rate is expected for international travel in 2019.

How to capitalise on a changing industry

Click by 6 March 2019
In certain legacy industries, hospitality being one, it’s tempting to feel that there will be plenty of time to adapt to change, but anyone who’s been in the industry during the last 10 years knows that’s not correct. Many disrupting changes have happened a lot faster than most hoteliers and hospitality providers ever thought they would. Today, change moves even faster. More than ever, it’s important to be curious, proactive and embrace perpetual change.

Click. daily update: 79% of Americans want to travel more responsibly

Click by 6 March 2019
A survey conducted for Exodus by OnePoll has found that 79% of respondents hope to become more ethically conscious in their future travels. Additionally, 78% of respondents said they consider themselves more ethically aware than they were 10 years ago, while more than 91% of travellers said that ‘ethical’ travel was important to them.

Common mistakes that hotels make

Click by 5 March 2019
Hotel expert Giovanna Grossi first joined the AA – the prestigious UK brand that has been inspecting and recommending hotels for more than 110 years – in 1999. Starting out as an inspector, she progressed through the ranks to spend a decade as head of the company’s inspection team, amassing a wealth of experience in the process. She still sits on the AA’s awards panel and now co-directs Sauce Intelligence, a hotel and restaurant consultancy.

Click. daily update: Saudi Arabia launches major new tourism initiative

Click by 1 March 2019
The Saudi Commission for Tourism and Natural Heritage has launched a new tourism programme, mapping out 11 key seasons and targeting cultural, sporting and historical attractions among others. The initiative is a collaboration between various government bodies including the Ministry of Culture, the General Entertainment Authority, the General Sports Authority, and the Saudi Exhibition and Convention Bureau.

Click. daily update: Travel and tourism contributed US$8.8tn to global economy

Click by 28 February 2019
The World Travel & Tourism Council’s 2019 economic impact report has revealed that the sector grew 3.9% in 2018, contributing US$8.8tn and 319 million jobs to the world economy. The report also revealed that growth in Chinese visitors to the US has stalled, after registering average annual growth of 23% over the last 10 years.

Videos: join us at the Click. event 2019

Click by 28 February 2019
In a constantly evolving industry, it’s crucial for businesses to stay one step ahead. Whether you work in hotels or homes, affiliate or travel agencies, connectivity or technology, transport, or attractions, Click. 2019 promises to inspire and inform by sharing the latest trends and innovations.

How to get off to the best start in the travel industry

Click by 27 February 2019
The short-term rental market is booming – especially where home properties are concerned. In 2018, reached a milestone of five million reported listings in homes, apartments and other unique places to stay. Here, four recent entrants to the market give their thoughts on how best to make a listing a success.

Click. daily update: Austria adds Chinese mobile payments

Click by 25 February 2019
In a bid to drive Chinese tourism and spending, more of Austria’s secondary cities and towns are now accepting mobile payment options like Alipay and WeChat Pay. To facilitate this change, Wirecard has partnered with the Tyrol state tourism organisation, Tirol Werbung, to offer mobile payment services across the region.

Exploring the impact of blockchain technology

Click by 25 February 2019
In general, when people talk about blockchain they immediately associate it with cryptocurrency, but the truth is cryptocurrency is only possible because of blockchain – since it’s the technology behind it. Beyond bitcoin though, there are a number of other opportunities for the hospitality industry.

Click. daily update: Greece sees record number of visitors

Click by 22 February 2019
The number of visitor arrivals to Greece reached 30.12 million in 2018 – marking a 10.8% increase on 2017 according to the Bank of Greece. Additionally, revenues related to tourism and visitor consumption reached €16.11bn, a 10.1% increase when compared with the revenues of 2017.

Click. daily update: travellers want loyalty programmes with instant perks

Click by 19 February 2019
A new study from the University of Eastern Finland has revealed that many travellers are members of multiple loyalty programmes, and the role of each is often insignificant when deciding on a hotel. Additionally, the report found that travellers tend to use loyalty programmes mostly when it’s convenient and when they offer instant perks and rewards.

Why the role of a revenue manager needs redefining

Click by 18 February 2019
Malcom Leong came to be a revenue manager by accident. After he enrolled on a programme at Singapore Airlines, he had various roles throughout the company before finding his passion for numbers.

Spotlight on: homeware hotels

Click by 15 February 2019
With 1.4 billion trips having taken place globally in 2018, it’s no wonder there’s a growing group of retailers eager to secure a slice of the tourism industry. Entering the hotel sector creates an opportunity for brands to branch out beyond their concept stores, reaching new audiences and showcasing their products in a unique way as a result.

Click. daily update: Travel industry leaders to hold crunch talks with UK government

Click by 14 February 2019
A delegation of travel industry figures are set to attend a meeting at the UK Foreign Office on Friday to lobby the government over continuing Brexit concerns for the sector. Topics on the agenda include the FCO’s no deal preparations, risks for the industry and customers, and campaigns around UK travellers to the EU and UK nationals living in the EU.

Click. daily update: mobile payment catching on with older travellers

Click by 13 February 2019
According to data from Alipay, the greatest gains during the Chinese New Year holiday came from older users and smaller cities. Travellers from third- and forth-tier cities outspent those from first-tier cities like Beijing and Shanghai, while the total number of Alipay users born between 1960 and 1969 grew at a rapid rate of 230% from last year.

Click. daily update: hotel chains expected to raise rates in India

Click by 12 February 2019
The Indian hotel market saw significant growth last year, with a nationwide average occupancy rate of around 66% in 2017-18 – the highest for the industry in almost a decade. As a result, revisions are expected across hotel chains that could see rates rise between 8% and 10% this year – with higher levels of growth expected in larger city markets like Delhi, Mumbai and Begaluru.

Click. daily update: Egypt revealed as fastest-growing tourist destination

Click by 11 February 2019
Egypt, Morocco, Tanzania and Colombia have surpassed Israel, Iceland, Portugal and Vietnam as the top four fastest-growing tourist destinations for US travellers. Travel insurance comparison site, Squaremouth found that all four destinations saw a notable growth in tourism from every generation, however Egypt saw the highest increase from baby boomers and “Silent Generation” travellers – 166% and 468%, respectively.

Click. daily update: hotel investments to reach US$67bn in 2019

Click by 8 February 2019
JLL Hotels & Hospitality’s annual Hotel Investment Outlook has projected that global hotel investment volume will reach $67.2 billion, nearly equal to 2018’s total of $67.7 billion. JLL anticipates a rise in international activity, with North America-based investors turning focus toward markets across Asia.

Click. daily update: 73% of travel firms 'unprepared' for voice technology

Click by 1 February 2019
A survey by Travel Technology Europe has found that 73% of travel professionals are not yet prepared to take advantage of voice technology, despite its rising popularity and recent research showing that 20% of all Google searches are made via voice. However, the poll also found that 29% of respondents are ‘planning to invest’ in the technology during 2019.

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