Omnichannel Surveys: The Next Step In Collecting Critical Customer Feedback

HFTP Connect · 18 Nov

Written by: Jaime Bailey Back in 2013, Walker Insights made the bold prediction that by 2020 customer experience would overtake price and product as

Improve the Guest Experience with Springer-Miller Systems' Suite of Property Management Solutions
Improve the Guest Experience with Springer-Miller Systems' Suite of Property Management Solutions

SMS Blog · 11 Nov

What makes a guest experience truly memorable? A constant question that properties are asking to make sure they keep their customer retention strong

The Hospitality Revenue REVolution Has Begun
The Hospitality Revenue REVolution Has Begun

IDeaS Blog · 8 Nov

Here's what IDeaS was up to in London last week.

Muthu Hotels & Resorts connects Oaky via Siteminder in search for new revenue

SiteMinder Blog · 8 Nov

Muthu Hotels & Resorts is an early beneficiary of a world of new connectivity, connecting Oaky via SiteMinder to increase upsell opportunities.

Maintaining Brand Integrity Starts with Technology: Secure Your Hotel Media Management
Maintaining Brand Integrity Starts with Technology: Secure Your Hotel Media Management

Leonardo Blog · 7 Nov

Great photography defines a brand. Beautiful photos show off the careful decisions your hotels made to look their best. Don't put all that at risk by

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Hotel reviews: How to manage online guest reviews at your property

SiteMinder Blog · 7 Nov

It's clear hotel operators must become adept in the art of handling online guest reviews in order to stay competitive in today's transparent business

[Podcast] Improving RevPAR Through Guest Reviews
[Podcast] Improving RevPAR Through Guest Reviews

Amadeus Hospitality Insight · 6 Nov

Did you know that social media and online reviews of your property are some of the most critical elements to increasing your RevPAR? According to Cor

Hotel rewards programs and guest loyalty: Understanding the whole story at your hotel

SiteMinder Blog · 6 Nov

Driving guest loyalty at your hotel is so important for repeat bookings, positive reviews, and increased revenue. Rewards programs can certainly help

NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups with Easy Campaign
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups with Easy Campaign

Max Starkov | The HeBS blog · 5 Nov

NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced its st

SiteMinder launches the Hotel App Store

SiteMinder Blog · 4 Nov

Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue.

The Future of Hospitality: Giving Guests Control Over Their Stay
The Future of Hospitality: Giving Guests Control Over Their Stay

At Your Service - A Blog by INTELITY · 1 Nov

How the tech-forward brand, YOTEL, is crafting a first-class guest experience Lodging Leaders recently published a podcast showcasing the innovative

Green Travel and Eco Stays: Latest Initiatives to Reduce Waste

HFTP Connect · 31 Oct

Under new regulations effective July 1, 2019, hotels in Shanghai have ceased to offer disposable daily necessities such as toothbrushes, combs, bath

Back to Basics: Metasearch
Back to Basics: Metasearch

Max Starkov | The HeBS blog · 30 Oct

Metasearch platforms can seamlessly provide online travel shoppers with real-time pricing and availability throughout key touchpoints in the travel p

The Dating Game - Parking Revenue Seeks KPI Companionship
The Dating Game - Parking Revenue Seeks KPI Companionship

IDeaS Blog · 30 Oct

If you've found yourself playing matchmaker between your parking revenue and other key performance indicator suitors, consider this your guide to ens

Using Retail Psychology in Hospitality to Increase Revenue and Delight Your Guests
Using Retail Psychology in Hospitality to Increase Revenue and Delight Your Guests

At Your Service - A Blog by INTELITY · 30 Oct

How Hoteliers Can Leverage Technology to Drive Incremental Revenue If you're reading this, chances are you have a calendar of upcoming events and hap

How to Leverage Your Front Desk Team after Implementing a PMS Solution
How to Leverage Your Front Desk Team after Implementing a PMS Solution

StayNTouch: Hotel Technology Trends Blog · 24 Oct

A hotel property management system, or PMS, is powered by highly intelligent, cloud-based software. A PMS is essentially a hotel's brain center. It e

Hotel Revenue Management - The Ultimate Buyer's Guide
Hotel Revenue Management - The Ultimate Buyer's Guide

IDeaS Blog · 24 Oct

Here's to making a well-informed revenue technology investment today for a more profitable tomorrow.

Hotel technology: Your property's complete guide to hotel industry systems and products

SiteMinder Blog · 23 Oct

Hotel technology can come in many forms and there are countless products on the market to improve your backend processes or your customer-facing expe

How Smaller Hotel Chains Can Benefit from Using a Hotel PMS
How Smaller Hotel Chains Can Benefit from Using a Hotel PMS

StayNTouch: Hotel Technology Trends Blog · 21 Oct

Once the province of the big hotel chains, property management systems (PMS) have recently become more affordable. They are now helping a new generat

Top 4 Ways to Modernize the Travel Industry

Sertifi Blog · 18 Oct

Learn how to modernize your existing processes to better serve your customers.

G2E Panel Recap: Using Technology to Extend the Casino Floor and Increase Revenue
G2E Panel Recap: Using Technology to Extend the Casino Floor and Increase Revenue

At Your Service - A Blog by INTELITY · 18 Oct

A recent highlight of INTELITY's attendance at the 2019 Global Gaming Expo was the panel discussion on "Using Technology to Extend the Casino Floor a

3 Questions to Ask Before Your Next POS Investment
3 Questions to Ask Before Your Next POS Investment

Hospitality Technology Magazine · 18 Oct

Identifying key POS attributes from restaurant and guest perspectives to deliver future-ready in-line and online experiences.

ZEN Rooms gets new funding from Yanolja, plots technology expansion

PhocusWire · 18 Oct

Yanolja - a self-appointed "unicorn" after Booking Holdings and GIC invested $180 million in the platform in June - is doubling down on the $15 milli

Online Booking: A Real Difference-Maker for Spas

SMS Blog · 17 Oct

Today's guests not only appreciate the ability to book online at their favorite spa, they have come to expect it. Taking it a step further, savvy gue

Implementing Messaging For Your Hotel and Guests
Implementing Messaging For Your Hotel and Guests

StayNTouch: Hotel Technology Trends Blog · 17 Oct

In today's connected world, there are a plethora of mediums fighting for your guests' attention. Third parties can often influence and engage guests

Three Steps to Curating Your Hotel's Social Influencer Strategy
Three Steps to Curating Your Hotel's Social Influencer Strategy

Max Starkov | The HeBS blog · 16 Oct

Travel influencers are having a moment. With the ability to showcase stunning photography and lesser-known parts of the world, social media is the pe