HFTP Connect · 18 Nov
Written by: Jaime Bailey Back in 2013, Walker Insights made the bold prediction that by 2020 customer experience would overtake price and product as
SMS Blog · 11 Nov
What makes a guest experience truly memorable? A constant question that properties are asking to make sure they keep their customer retention strong
IDeaS Blog · 8 Nov
Here's what IDeaS was up to in London last week.
SiteMinder Blog · 8 Nov
Muthu Hotels & Resorts is an early beneficiary of a world of new connectivity, connecting Oaky via SiteMinder to increase upsell opportunities.
Leonardo Blog · 7 Nov
Great photography defines a brand. Beautiful photos show off the careful decisions your hotels made to look their best. Don't put all that at risk by
SiteMinder Blog · 7 Nov
It's clear hotel operators must become adept in the art of handling online guest reviews in order to stay competitive in today's transparent business
Amadeus Hospitality Insight · 6 Nov
Did you know that social media and online reviews of your property are some of the most critical elements to increasing your RevPAR? According to Cor
SiteMinder Blog · 6 Nov
Driving guest loyalty at your hotel is so important for repeat bookings, positive reviews, and increased revenue. Rewards programs can certainly help
Max Starkov | The HeBS blog · 5 Nov
NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced its st
SiteMinder Blog · 4 Nov
Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue.
How the tech-forward brand, YOTEL, is crafting a first-class guest experience Lodging Leaders recently published a podcast showcasing the innovative
HFTP Connect · 31 Oct
Under new regulations effective July 1, 2019, hotels in Shanghai have ceased to offer disposable daily necessities such as toothbrushes, combs, bath
Max Starkov | The HeBS blog · 30 Oct
Metasearch platforms can seamlessly provide online travel shoppers with real-time pricing and availability throughout key touchpoints in the travel p
IDeaS Blog · 30 Oct
If you've found yourself playing matchmaker between your parking revenue and other key performance indicator suitors, consider this your guide to ens
At Your Service - A Blog by INTELITY · 30 Oct
How Hoteliers Can Leverage Technology to Drive Incremental Revenue If you're reading this, chances are you have a calendar of upcoming events and hap
A hotel property management system, or PMS, is powered by highly intelligent, cloud-based software. A PMS is essentially a hotel's brain center. It e
IDeaS Blog · 24 Oct
Here's to making a well-informed revenue technology investment today for a more profitable tomorrow.
SiteMinder Blog · 23 Oct
Hotel technology can come in many forms and there are countless products on the market to improve your backend processes or your customer-facing expe
Once the province of the big hotel chains, property management systems (PMS) have recently become more affordable. They are now helping a new generat
Sertifi Blog · 18 Oct
Learn how to modernize your existing processes to better serve your customers.
At Your Service - A Blog by INTELITY · 18 Oct
A recent highlight of INTELITY's attendance at the 2019 Global Gaming Expo was the panel discussion on "Using Technology to Extend the Casino Floor a
Hospitality Technology Magazine · 18 Oct
Identifying key POS attributes from restaurant and guest perspectives to deliver future-ready in-line and online experiences.
PhocusWire · 18 Oct
Yanolja - a self-appointed "unicorn" after Booking Holdings and GIC invested $180 million in the platform in June - is doubling down on the $15 milli
SMS Blog · 17 Oct
Today's guests not only appreciate the ability to book online at their favorite spa, they have come to expect it. Taking it a step further, savvy gue
In today's connected world, there are a plethora of mediums fighting for your guests' attention. Third parties can often influence and engage guests
Max Starkov | The HeBS blog · 16 Oct
Travel influencers are having a moment. With the ability to showcase stunning photography and lesser-known parts of the world, social media is the pe