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  • Next Event

    HITEC DUBAI

    Hospitality Industry Technology Exposition & Conference

    December 5–6, 2018
    Dubai, UAE

  • Upcoming Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

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Faster is sometimes more valuable than better.

BERKONOMICS by Dave Berkus ·12h
This is one of those arguable insights, where both sides win. Dell is a great example of emphasis upon fast, creating a customized computer in 48 hours or less, bringing in assemblies and components just-in-time to make the assembly line. However, if Dell quality were poor and returns high, the company surely would not have survived on speed of response alone. If someone were to ask, “What is the secret sauce, Michael Dell?” Dell’s response would be something like “Quality custom computers more quickly than the competition.” And in this company example, both quality and speed are the critical factors in competitive advantage.
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How to Track Hotel Pricing Trends on the trivago Hotel Price Index

trivago Blog 19 July 2018
trivago Hotel Price Index tool to track hotel pricing trends.
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Best Metrics for Revenue Managers at All-Inclusives to Focus On

The Rainmaker Hospitality and Gaming Blog 19 July 2018
While there is much debate among the business community as to whether renowned author and management consultant Peter Drucker ever said these famous words, there is little dispute regarding the truth behind them. In the all-inclusive model of decades past, measuring upsells and ancillary purchases were not typically a concern when it came to revenue management strategy.
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When the heat is on, what you need is an icelolly!

eyefortravel.com·Requires Registration 19 July 2018
“If we don’t think mobile first we will lose,” Ross Matthews, the chief marketing officer of Icelolly.com told delegates at EyeforTravel Europe last month.
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Booking.com tests marketplace offering third party technology

PhocusWire 19 July 2018
Booking Holdings is piloting a service that offers access to third party technology platforms for its hotel customers.
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How Technology Impacts The Entire Guest Journey - Part III: The Post-Stay Phase

TrustYou brainTRUST Blog 19 July 2018
It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey. Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that hoteliers absolutely need in order to ensure a seamless guest experience.
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Travel startups - pick your battles against the powerful wisely

PhocusWire 19 July 2018
The Phocuswright Conference in November this year comes at a point in the travel and hospitality industry life-cycle where challenger startups from 15-20 years ago are now the global incumbents.
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Fresh faces, new voices at The Phocuswright Conference

PhocusWire 19 July 2018
Our sister brand Phocuswright's flagship conference always features the most high-profile names in the digital travel economy - the leaders of the brands that shape the industry.
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The ideal distribution channel mix: How close is your hotel to being fully optimised?

SiteMinder Blog 18 July 2018
Maybe this question is as difficult to answer as asking how long is a piece of string. The success of your property depends on so many factors and can you ever sit back and say it can’t get any better?
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4 hacks to get more hotel reservations from your booking engine

Hotel Tech Report 18 July 2018
Have you ever wondered why OTAs give you more bookings? Why the average online hotel booking engine conversion rate stands at below 2% (Source) despite hoteliers spending on marketing and SEO activities?
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[INFOGRAPHIC] How the Digital Travel Industry Took Off

Travel Tripper Blog 18 July 2018
The travel industry has come a long way since the invention of the first automated booking system in 1946. Do you know which major events and milestones changed the game and propelled the industry to move forward?
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The Worlds' First 3-D Printed House is Nearly Here

WATG Blog (Design) 18 July 2018
Once 3-D printing moved out of the laboratory and into mainstream culture, awe turned into opportunity. The success of altruistic and once-impossible applications like fully-functioning 3-D printed organs and prosthetic limbs meant we could also dabble in decorative pursuits—like jewelry and iPhone cases.
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Meet Your Voice-Activated Assistant

IDeaS Blog 18 July 2018
Technology continues to push the boundaries of what is possible, and as a result, more and more of it becomes a fixture in our daily lives. It’s why machine-to-machine communication will continue to exponentially grow, leading to more opportunities for efficiency in every industry.

Why do hotels need BI tools?

Snapshot Blog 18 July 2018
Data is everywhere. In our computers, in our phones, in the cloud, and virtually every kind of system or software that records information. Let’s just say there is a lot of data out there. Once you have all of your data, what next? We’ve talked about data platforms and their value to the hospitality industry, but there is still one important key factor that is crucial to gaining all advantages from a data platform’s ability to analyze and visualize, which lies in business intelligence.
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Price transparency: why hotels need to become choice architects

Triptease Blog 18 July 2018
The internet created a price-savvy generation of consumers with an increased perceived value of undertaking a price search. Research on price sensitivity combined with using online medium based on the data gathered from hospitality industry confirmed that websites should make it easy for customers to search for price attributes. For hotels trying to sell to the more price sensitive audience, a transparent price comparison is no longer a courtesy but a necessity.
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Sabre creates Travel Solutions division, rejigs team, hires ex-Google engineering chief

PhocusWire 18 July 2018
Sabre has created a Travel Solutions division spanning airline solutions as well as data and analytics across its business units.
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Package bookings drive higher ADR, have longer booking windows

PhocusWire 18 July 2018
Analyzing data on package bookings vs. standalone hotel bookings, Expedia Group found that for full year 2017, package bookings delivered higher average daily rates and had longer booking windows, particularly internationally.
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STARTUP STAGE: TransferTravel.com wants to be the "eBay" of travel

PhocusWire 18 July 2018
TransferTravel is a peer-to-peer marketplace designed to help people sell their unwanted tickets and reservations to travelers looking for bargains.
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Going Rogue: Will Deflagging Boost My Profits? [Part 2 of 2]

Pegasus Blog 17 July 2018
In a recent survey of hotel owners, more than one third of respondents considered hotel deflagging because they wanted to maximize their profit. Among branded hotels, some owners are seeing franchise fees and expenses erode profitability, causing them to question the benefits of their chain affiliation. In our previous post we looked at deflagging and its impact on sales, here we focus on hotel deflagging and profits, exploring specific ways new indies can boost profit margins.
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OPERA and Simphony Cloud: 5 Steps to Maximize Cloud Success

Oracle Hospitality Check-In 17 July 2018
Oracle is the market leader for scalable and secure cloud solutions. But what’s the best way for OPERA and Simphony Cloud Point of Sale customers to tap our expertise to achieve maximum cloud success and innovation?
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Europe's Hotels See Profit Drop

Duetto Research Blog 17 July 2018
Hotels in Europe saw their first drop in profit in 12 months in May 2018, with gross operating profit per available room down 3.6%, according to figures from HotStats.
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Utrip claims new tool brings travel planning closer to Netflix and Amazon models

PhocusWire 17 July 2018
Utrip, a personalization platform for travel, has been testing a destination discovery experience driven by artificial intelligence.
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Concierge services will change beyond recognition

Click by booking.com 17 July 2018
The Property Management System industry has been growing at a rapid pace ever since the first hotel reservation system was created back in 1947 – a machine that could instantly confirm a guest’s stay.
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Veturis Travel partners with SiteMinder to fuel Europe and Asia growth

SiteMinder Blog 17 July 2018
One of Europe’s fast-growing bedbanks, Veturis Travel, has partnered with the global hotel industry’s leading cloud platform, SiteMinder, to further cement its presence within the region and Asia. The wholesaler is upping its investment in cloud-based technology as part of a recent transition to dynamic online rates and a strategy to expand its direct contracts with hotels.
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Future of travel payments: human microchip implants

Click by booking.com 17 July 2018
It doesn’t seem that long ago that paying for a holiday on a desktop computer was the peak of hi-tech cleverness. Then smartphones, Apple Pay and wearables came along, making all that came before it look positively antiquated.
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Booking Holdings invests $500 million in Didi ground transport platform

PhocusWire 17 July 2018
Didi Chuxing has caught the eye of Booking Holdings, with a $500 million capital injection and a major strategic partnership.

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