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  • Next Event

    HITEC EUROPE 2019

    Hospitality Industry Technology Exposition & Conference

    April 10–11, 2019
    Palau de Congressos
    Palma, Mallorca - Spain

  • Upcoming Event

    HITEC MINNEAPOLIS

    Hospitality Industry Technology Exposition & Conference

    Minneapolis Convention Center

    June 17-20, 2019

Why Hospitality Tech Startups Should Join a Pitch Competition like HFTP's Entrepreneur 20X in 2019

17 January 2019
You have brainstormed a brilliant idea to solve an existing problem in today’s complex hospitality industry. You’ve put in the work to turn that idea into a startup business. That may have included creating a team, designing a website and developing your product. Now, what you need involves securing funding, building your contacts and burgeoning your brand to go fully from a successful startup to a straight-up success.
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[Infographic] How the right PMS can help you Upsell better

mycloud HOSPITALITY 18 January 2019
In hospitality jargon, ‘Upselling’ is the opportunity that hotels have where they can provide additional services to their guests that will enhance their stay. The right PMS should be able to empower you to maximize your chances and benefits of Upselling. How do you, then, decide on which PMS to opt for? We’ll get to that right after we discuss the features that your PMS must have to make that happen.
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5 IoT Solutions That Can Enhance Your Guest Experience

StayNTouch: Hotel Technology Trends Blog 18 January 2019
The Internet of Things, or IoT for short is said to be the “Third Wave of Innovation” following the Industrial Revolution and the Internet Revolution. And it’s not hard to see why. The number of smart devices continues to increase, and according to a Statista report, 42.62 billion IoT-enabled devices will be connected to the Internet by 2022 – that is 42.62 billion everyday enabled devices working together to ease our efforts by interacting with each other online.
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New surroundings at Net Affinity

Net Affinity | Conversion Optimisation for Savvy Hoteliers 18 January 2019
New year, new us. We love the start of a new year, not because it's an opportunity to change yourself but rather, it's an opportunity to better yourself. Improve. Grow. Build on who you already are, and what you've achieved already. Here at Net Affinity, we recognise the importance of constantly evolving, and right now, ...

EyeforTravel's Analytics & AI in Travel Survey 2019

eyefortravel.com·Requires Registration 18 January 2019
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The technology cheat sheet for hotel general managers

Hotel Tech Report 18 January 2019
The buck stops with the hotel’s general manager. The GM is responsible for anything and everything to do with a property’s operation. However, a hotel that manages a stellar guest experience does not necessarily make money. It may be cliché, but it's true: a hotel is only as good as its weakest link. All parts of the operation must run well -- which is why the general manager role is often seen as the most stressful. The general manager is responsible for managing the entire team, including but not limited to: revenue, marketing, operations, sales, and finance. GMs also must manage up to ownership and down to guests. With these many moving pieces, the role of a GM can be overwhelming even during the calmest periods on property -- but it doesn’t have to be that way.

How Are Facilities Teams Using Technology Today, And In 2019?

mycloud HOSPITALITY 17 January 2019
Survey data in a newly released “Facilities Technology Trends & Buying Best Practices” report shows a nearly unanimous (99%) belief of facilities decision-makers that the importance and use of technology will only continue to grow. Released by ARC Document Solutions, the industry research reports insights into the evaluation and acquisition of technology that facilities teams use to meet operating objectives.
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3 Ways Beekeeper Can Facilitate Better Operations Management

Beekeeper Blog 17 January 2019
The organizational strategy of Kaizen combines two words that represent concepts to describe a process of continual improvement. Kai (“change”) and zen (“for the better”). Developed by Masaaki Imai, Founder of Kaizen Institute, the idea of Kaizen is that everyday presents a new challenge and opportunity to improve upon every aspect of a business.
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Right Product, Right Customer, Right Price, Right Channel, Right Time: Revenue Management Decision Making

The Rainmaker Hospitality and Gaming Blog 17 January 2019
Now that we’re a couple weeks into 2019, are the revenue management plans you have in place going to maximize your profits this year? Are you taking all the factors affecting your pricing strategy into consideration? Are you offering the right room to the right customer? What does your channel mix look like? In a recent webinar we discussed “The 5 Rights of Revenue Management.” Every situation is different, and sometimes you may only need to focus on one of the below categories – but all five should have a place at the table when making the tough revenue management decisions.

Part II: Google centre stage as hotels draw direct swords

Hotel Online 17 January 2019
Sally White continues her look at hotel industry developments and finds that in the race to build brand kudos, new tech alone may not cut it. New-fangled technologies like AI, robots and facial recognition grabbed headlines for hotels in 2018, and will continue to do so. But this is not the only area where hotels could be gaining ground.
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Driving Guest Personalization to Set Your Hotel Apart from the Competition

Amadeus Hospitality Insight 17 January 2019
As hotels increasingly look for new ways to connect with guests and learn their preferences, Amadeus IDPMS customers are finding value in our latest integration with MyStay. MyStay is an experience and offering tool that engages guests throughout the travel lifecycle from booking to check out. The software pulls data from IDPMS to allow hotels to interact with guests in a variety of ways, including chat, push notifications, online check-in, directions, destination details, and guest feedback. At each touch point, the property has opportunities to promote amenities and upsell the guest while providing them proactive and attentive service.

Ryanair and SiteMinder partnership takes off for European hotels

SiteMinder Blog 17 January 2019
Ryanair, Europe’s No.1 airline, and SiteMinder, the global hotel industry’s leading guest acquisition platform, today announce a partnership to provide European hotels direct access to sell their properties on Ryanair Rooms.

How to move from Revenue Management to Revenue Science

OWL Hotel Analytics and Optimization >> Hotel Analytics and Optimization Blog 17 January 2019
Almost two decades after the big expansion of Revenue Management throughout the hotel industry, Directors of Revenue Management still make 20% less than Directors of Finance and Accounting (payscale.com) . That may seem unfair because RMs have as much, or maybe more, fiduciary responsibility to the bottom line of a hotel company as their counterparts in finance. Not only that, but RMs have to deal with more systems and more data than finance ever will. However, there is good reason for this discrepancy.
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Technology Helps Consolidate Meetings and Business Travel Programs

mycloud HOSPITALITY 16 January 2019
At many companies, different departments oversee the planning of small offsite meetings and the procurement and booking processes for corporate business travel. In addition, small events are often charged on corporate credit cards, and the expensing is categorized under general travel and entertainment, rather than business development. That discrepancy causes inefficiencies, including a lack of
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Four steps to get started on your NDC journey

Sabre Corporation Blog 16 January 2019
The time for the travel industry to transform into intelligent retailers is now. Airlines and agencies are focused on new NDC retailing and distribution capabilities to support this transformation. The technology is here. Now what? Getting started can be overwhelming but driving this change doesn’t need to be. In Chapter 4 of our eBook, NDC to the Power of Sabre, learn how organizations like yours can get started transforming your travel retailing and technology strategies to align with the personalization demands of today’s consumer – and how Sabre can help.

Mobile Payments: The Top Restaurant Tech Trend for 2019

SevenRooms F&B Blog 16 January 2019
From Artificial Intelligence to Big Data, there are endless tech buzzwords being used to describe the latest restaurant tech. While those are certainly noteworthy emerging technologies and trends, we want to focus on a tech trend that is well within reach for you to easily implement in your restaurant.
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The Future of Your Mobile Site Is Progressive Web AMP (PWA + AMP)

mycloud HOSPITALITY 16 January 2019
Mobile devices are an extension of our lives; information search, purchasing, social sharing, navigation, and communication. Today, people use their mobile devices for just about everything they do, from shopping to hotel booking to travel planning. The revolution in mobile usage has given rise to some important user behavior changes.
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Event Tech Trends 2019

mycloud HOSPITALITY 15 January 2019
The new year has begun, which can only mean one thing – time to round up the biggest event tech trends of 2019! While some trends change over time (virtual reality for one), it’s always surprising how many of trends stay the same, evolving over the years in sometimes very subtle ways. When it comes to technology, the biggest difference in trends is accessibility. As event technology continues to develop and be refined, it becomes easier to implement, making accessibility better than ever. That’s good news for everyone.

Part I: AI, facial recognition and hotel robots march into 2019

eyefortravel.com·Requires Registration 15 January 2019
Please smile at the screen - your face print is being scanned to pay your bill!' - yet another example of the way robots can service hotels, although not yet at international groups. Instead of whipping out your wallet, identification is processed online in a Chinese pilot programme launched by Alibaba's Ant Financial to replace payment with cash or credit card.

How cognitive technologies might evolve in travel in 2019

PhocusWire 15 January 2019
The maturing of cognitive technologies is opening up opportunities in travel, according to a trends report from Deloitte. The report says the technology enables travel brands to change existing processes, streamline operations and create "smart workforces." Cognitive technology is within the field of artificial technology (including machine learning, natural language processing and speech recognition) and is able to carry out jobs that up until now have been done by humans.

The Future of AI Will Be About Less Data, Not More

harvardbusiness.org 14 January 2019
Companies considering how to invest in AI capabilities should first understand that over the coming five years applications and machines will become less artificial and more intelligent. They will rely less on bottom-up big data and more on top-down reasoning that more closely resembles the way humans approach problems and tasks. This general reasoning ability will enable AI to be more broadly applied than ever, creating opportunities for early adopters even in businesses and activities to which it previously seemed unsuited.
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What is Hotel PMS

Hotel F&B 14 January 2019
A Hotel property management system (Hotel PMS) is a software that helps hotels efficiently organize, schedule and manage their daily operations. It enables hotels, both small & independent and groups to handle front office workflow including booking, guest check-in & checkout, assigning rooms to guests, delegating housekeeping tasks and billing etc. Also referred to as a Hotel Software and working as the nerve centre of hotel operations, it ensures the seamless flow of interdepartmental information. This helps hotel staff to better coordinate the operational functions across all the departments. In simple words, a hotel PMS automates and streamlines operations, saves man-hours and helps serve guests better.
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2019 Smart Decision Guide to Property Management Systems: Topic Overviews Part 1

mycloud HOSPITALITY 11 January 2019
In the digital era, customer expectations are rising exponentially, and they involve greater degrees of personalized service. Meeting such demands requires smart decisions, none perhaps more important than selecting the right PMS – a cornerstone for delivering exceptional guest experiences.
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Top 5 Ways to Make the Most of Beekeeper

Beekeeper Blog 10 January 2019
Choosing an employee app involves careful research into the best digital tools out there to best meet your business goals. How do you cultivate continued success after implementing new technology? Luckily, the evolution of your communication strategy doesn’t have to stop there; digital transformation is an ongoing process that should be continually re-evaluated.

Three Top Tech Gadgets for Hotels at CES 2019

mycloud HOSPITALITY 10 January 2019
CES 2019 is now in full swing. The world’s most massive tech event takes place in Las Vegas every year and attracts about 180,000 tech professionals from 155 countries, over 4,500 exhibiting companies, as well as major media and prominent bloggers. We've rounded up three top tech gadgets unveiled this year that are relevant for hotels.

Hotel Technology Innovation Summit 2019

mycloud HOSPITALITY 10 January 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of industries, including hotels. Terms of the deal were not disclosed. In an email, Ctrip says the two companies will work together to “promote smart service applications in the hospitality industry” and “make travel smarter and happier for its users.”

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