The Future of Restaurant Tech: Serving the Next Course
The Future of Restaurant Tech: Serving the Next Course

Forbes · 15 Nov

After publishing our inaugural state-of-the-restaurant industry report in 2018, we are pleased to share an updated 2019 Restaurant Tech EcoSystem map

Travel Forward: Amadeus targets hospitality growth with ‘Utopia’ tech solution for hotels
Travel Forward: Amadeus targets hospitality growth with ‘Utopia’ tech solution for hotels

travolution.co.uk · 13 Nov

European travel technology giant Amadeus is targeting international expansion for its hospitality business with what it claims is a "powerhouse" solu

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings
IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

skift Inc. · 12 Nov

IHG represents a broader industry trend in that it's getting tougher with online travel agencies and wholesalers in the West while becoming more expe

Autoclerk Database Spills 179GB of Customer, US Government Data
Autoclerk Database Spills 179GB of Customer, US Government Data

darkreading.com · 23 Oct

An open Elasticsearch database exposed hundreds of thousands of hotel booking reservations, compromising data from full names to room numbers.

Facial recognition is coming to hotels. I stayed at Alibaba's hotel of the future
Facial recognition is coming to hotels. I stayed at Alibaba's hotel of the future

cnbc.com · 7 Oct

Alibaba is well known for its e-commerce platforms, but the Chinese tech giant has branched into fintech, film, new retail and now, hospitality. I re

ONE Newsletter
MANY Sources
Brought to you by HFTP
Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals
Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals

skift Inc. · 23 Sep

Oyo Hotels & Homes recent purchase of revenue management company Danamica may have raised some eyebrows across the hospitality industry earlier this

How CitizenM tracks data to increase guest satisfaction
How CitizenM tracks data to increase guest satisfaction

HotelNewsNow · 19 Sep

CitizenM's ultimate goal is to improve guest satisfaction, and the company is doing so by tracking specific data points to tweak hotel processes to c

Hoteliers Take a Harder Look at How They Set Room Rates
Hoteliers Take a Harder Look at How They Set Room Rates

skift Inc. · 3 Sep

Some hotel operators — MGM Resorts, RLH, Omni, Radisson, and Melia — have been fine-tuning their efforts at setting rates for rooms, upgrades, and ot

Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech
Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech

skift Inc. · 30 Aug

Mews, a hotel tech vendor, said Thursday it had raised $33 million in funding from Battery Ventures, a top-tier Silicon Valley firm whose bet represe

Google’s Machine Learning Technology Can Ace Up The Travel Industry
Google’s Machine Learning Technology Can Ace Up The Travel Industry

Analytics Insight® · 26 Aug

The technology of machine learning is benefiting almost every industry but the most significant modification can be seen in the travel sector. People

Careful what you wish for: Attribute-based selling isn't all it's cracked up to be
Careful what you wish for: Attribute-based selling isn't all it's cracked up to be

Phocuswright · 23 Aug

Hotels are always looking for new ways to sell their inventory - often based on anything other than guest behavior. They get surprised when these tac

Why Technology Isn’t Being Used to Track Engagement at Events
Why Technology Isn’t Being Used to Track Engagement at Events

skift Inc. · 22 Aug

Collecting data from events is key to helping an organization grow. It helps planners understand which attendees went to which sessions, whether they

Choice Hotels Data Breach Could Impact 700,000 Guests
Choice Hotels Data Breach Could Impact 700,000 Guests

travelpulse.com · 21 Aug

A massive data breach of information from guests who stayed at Choice Hotels and its subsidiaries could have impacted as many as 700,000 travelers. A

Private Equity Firm Accel-KKR’s Latest Fix: Hotel Enterprise Software
Private Equity Firm Accel-KKR’s Latest Fix: Hotel Enterprise Software

skift Inc. · 19 Aug

Buyout firm Accel-KKR is rolling up hotel technology vendors. It needs to find bargains, given the high valuations for the bigger businesses it more

Why Choice Hotels is giving its technology team a seat at the table
Why Choice Hotels is giving its technology team a seat at the table

thinkwithgoogle.com · 13 Aug

Robert McDowell, chief commercial officer of Choice Hotels, explains why he's making sure the company's technology team has a seat at the table — and

Best Western is using AI to personalize ads
Best Western is using AI to personalize ads

BusinessInsider.com · 1 Aug

While the online travel market is cut-throat, and brands struggle to keep people's attention, Best Western thinks it has found a way to beat the odds

AI predicts Airbnb prices with 69% accuracy
AI predicts Airbnb prices with 69% accuracy

venturebeat.com · 1 Aug

One needn't be an oracle to forecast Airbnb listings prices — AI models fed customer reviews and rental features will do the trick. That's the conclu

Hilton’s Tech Innovations Drive Brand Growth
Hilton’s Tech Innovations Drive Brand Growth

skift Inc. · 22 Jul

Hilton understands the true conundrum of running a hotel business: Customer preferences will always change faster than the market can react. That is

Airbnb Offers Greater Price Transparency in Europe After Regulatory Threats
Airbnb Offers Greater Price Transparency in Europe After Regulatory Threats

skift Inc. · 16 Jul

Once again — and this time it's the issue of pricing transparency in alternative lodging — European regulators are out in front of their counterparts

Oyo Is Betting U.S. Strategy on Aggressive Dynamic Pricing
Oyo Is Betting U.S. Strategy on Aggressive Dynamic Pricing

skift Inc. · 9 Jul

Oyo's dynamic pricing strategy could turn out to be a bit of a double-edged sword in the U.S., where the company faces greater competition. On one ha

Technology Is The Key To Hospitality Success
Technology Is The Key To Hospitality Success

Forbes · 1 Jul

In today's world, it's imperative that companies and businesses constantly evolve. Simply put, if you're not keeping up with the latest advancements

Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain

Phocuswright · 24 Jun

It's easy to get swept up in the promises of emerging technologies: You've heard it once, and you'll hear again how things like blockchain and Amazon

Marriott’s Linnartz Sees Google as Effective Add-On to Direct Channels
Marriott’s Linnartz Sees Google as Effective Add-On to Direct Channels

skift Inc. · 14 Jun

Marriott International has been making varied investments in everything from loyalty to experiences as a means to expand its guest ecosystem, but Chi

Hotel Site Accuses Booking, Expedia of EU Antitrust Breaches
Hotel Site Accuses Booking, Expedia of EU Antitrust Breaches

Bloomberg · 13 Jun

Online travel booking site Nustay A/S has filed a complaint to the European Union's antitrust regulator, claiming Expedia Group Inc. and Booking Hold

The Rate Struggle
The Rate Struggle

HotelNewsNow · 4 Jun

The goal of every hotelier is to maximize property rates, but that's not an easy task for most.

What Lies Behind Stockholm’s Tech Success Stories?
What Lies Behind Stockholm’s Tech Success Stories?

JLL Real Views · 4 Jun

With strengths in fintech, e-commerce and entertainment, its first wave of innovators included music streaming giants Soundcloud and Spotify and Cand