Coronavirus upends revenue management strategies for hotels and airlines
Coronavirus upends revenue management strategies for hotels and airlines

Phocuswright · 14 Feb

The impact of the coronavirus is shifting daily, as the number of confirmed cases and deaths continues to rise and governments and companies around t

Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last
Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last

skift Inc. · 7 Feb

When it comes to providing tech services to hotels, has Oracle Hospitality turned over a new leaf?

Short-Term Rentals a Key Factor in Sluggish Hotel Rate Growth
Short-Term Rentals a Key Factor in Sluggish Hotel Rate Growth

skift Inc. · 3 Feb

Many hoteliers for the last several years have minimized the impact of short-term rentals on their bottom lines in what could be seen as an Airbnb de

In the Race for Cheap Airfare, It’s You vs. the Machine
In the Race for Cheap Airfare, It’s You vs. the Machine

nytimes.com · 29 Jan

Optimistic that you can easily find the best airfare and hotel rate for your next vacation or business trip? Think again.

Want To Attract Experience Seekers? 16 Tips To Increase Hotel Bookings
Want To Attract Experience Seekers? 16 Tips To Increase Hotel Bookings

Forbes · 22 Jan

Everyone has a different idea of their "dream vacation." While travelers continue to view vacations as a break from their day-to-day lives, collectin

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Travel Trends To Watch For 2020
Travel Trends To Watch For 2020

Forbes · 7 Jan

The travel industry continues to see massive changes as the Internet of Things continues to morph the world into its virtual, app-based mold. Along w

Expedia’s Bhogaraju Envisions A Future In Hospitality When “Everybody Can Be A Revenue Manager”
Expedia’s Bhogaraju Envisions A Future In Hospitality When “Everybody Can Be A Revenue Manager”

webintravel.com · 20 Dec

Vivek Bhogaraju is on a mission - he wants to democratise revenue management so that "everybody can be a revenue manager".

Which? brands most travel comparison sites a 'waste of time'
Which? brands most travel comparison sites a 'waste of time'

guardian.co.uk · 5 Dec

Most travel comparison websites are a waste of time and fail to find the cheapest prices, according to new research from Which? After asking more tha

AI-powered hotel revenue management is all about smart pricing
AI-powered hotel revenue management is all about smart pricing

cioreview.com · 4 Dec

Intelligent pricing is a channel-agnostic approach. Instead of thinking about OTA bookings in relation to direct bookings, for example, smart pricing

Google's playbook to become a Super App in travel
Google's playbook to become a Super App in travel

Phocuswright · 4 Dec

Mid-November 2019, Google brought in 200 top ranked "Google local guides" from all over the world to its Connect Live 2019 conference in San Jose, Ca

Hotel front desks are now a hotbed for hackers
Hotel front desks are now a hotbed for hackers

ZDNet · 29 Nov

It seems that any possible way cybercriminals can exploit the hospitality industry, they will.

Brand Business - Lindsay Nelson of TripAdvisor
Brand Business - Lindsay Nelson of TripAdvisor

Phocuswright · 21 Nov

Lindsay Nelson joined TripAdvisor in October 2018 in the new position of president of core experience - overseeing brand, consumer user experience an

Is Singapore’s New Hotel Guest Authentication Just Creepy Surveillance?
Is Singapore’s New Hotel Guest Authentication Just Creepy Surveillance?

skift Inc. · 21 Nov

The Singapore Tourism Board announced this month the launch of an "E-Visitor Authentication" as part of new hotel "industry-wide" initiatives. This l

Booking Holdings and Expedia in Arms Race to Deliver the Connected Trip
Booking Holdings and Expedia in Arms Race to Deliver the Connected Trip

skift Inc. · 21 Nov

High-stake online travel agency competition used to merely revolve around how many tens of thousands of hotels, or homes and apartments each company

The Future of Restaurant Tech: Serving the Next Course
The Future of Restaurant Tech: Serving the Next Course

Forbes · 15 Nov

After publishing our inaugural state-of-the-restaurant industry report in 2018, we are pleased to share an updated 2019 Restaurant Tech EcoSystem map

Travel Forward: Amadeus targets hospitality growth with ‘Utopia’ tech solution for hotels
Travel Forward: Amadeus targets hospitality growth with ‘Utopia’ tech solution for hotels

travolution.co.uk · 13 Nov

European travel technology giant Amadeus is targeting international expansion for its hospitality business with what it claims is a "powerhouse" solu

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings
IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

skift Inc. · 12 Nov

IHG represents a broader industry trend in that it's getting tougher with online travel agencies and wholesalers in the West while becoming more expe

Autoclerk Database Spills 179GB of Customer, US Government Data
Autoclerk Database Spills 179GB of Customer, US Government Data

darkreading.com · 23 Oct

An open Elasticsearch database exposed hundreds of thousands of hotel booking reservations, compromising data from full names to room numbers.

Facial recognition is coming to hotels. I stayed at Alibaba's hotel of the future
Facial recognition is coming to hotels. I stayed at Alibaba's hotel of the future

cnbc.com · 7 Oct

Alibaba is well known for its e-commerce platforms, but the Chinese tech giant has branched into fintech, film, new retail and now, hospitality. I re

Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals
Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals

skift Inc. · 23 Sep

Oyo Hotels & Homes recent purchase of revenue management company Danamica may have raised some eyebrows across the hospitality industry earlier this

How CitizenM tracks data to increase guest satisfaction
How CitizenM tracks data to increase guest satisfaction

HotelNewsNow · 19 Sep

CitizenM's ultimate goal is to improve guest satisfaction, and the company is doing so by tracking specific data points to tweak hotel processes to c

Hoteliers Take a Harder Look at How They Set Room Rates
Hoteliers Take a Harder Look at How They Set Room Rates

skift Inc. · 3 Sep

Some hotel operators — MGM Resorts, RLH, Omni, Radisson, and Melia — have been fine-tuning their efforts at setting rates for rooms, upgrades, and ot

Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech
Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech

skift Inc. · 30 Aug

Mews, a hotel tech vendor, said Thursday it had raised $33 million in funding from Battery Ventures, a top-tier Silicon Valley firm whose bet represe

Google’s Machine Learning Technology Can Ace Up The Travel Industry
Google’s Machine Learning Technology Can Ace Up The Travel Industry

Analytics Insight® · 26 Aug

The technology of machine learning is benefiting almost every industry but the most significant modification can be seen in the travel sector. People

Careful what you wish for: Attribute-based selling isn't all it's cracked up to be
Careful what you wish for: Attribute-based selling isn't all it's cracked up to be

Phocuswright · 23 Aug

Hotels are always looking for new ways to sell their inventory - often based on anything other than guest behavior. They get surprised when these tac

Why Technology Isn’t Being Used to Track Engagement at Events
Why Technology Isn’t Being Used to Track Engagement at Events

skift Inc. · 22 Aug

Collecting data from events is key to helping an organization grow. It helps planners understand which attendees went to which sessions, whether they