How Social Media, Ride Sharing Can Help Hospitality
How Social Media, Ride Sharing Can Help Hospitality

Hospitality Technology Magazine · 14 May

The smartphone seemingly finds itself in the daily narrative of almost every business model. And that’s because, well, the millions of things you can

Service Rating Kiosks Delivers Results for Restaurants
Service Rating Kiosks Delivers Results for Restaurants

Hospitality Technology Magazine · 7 May

A startup based in Arizona has developed a customer rating kiosk that is helping restaurants get unprecedented amounts of customer feedback while als

Using Data to Build Emotional Loyalty with Customers
Using Data to Build Emotional Loyalty with Customers

Hospitality Technology Magazine · 17 Apr

Collecting data points from customer interactions is crucial for understanding, building and managing customer loyalty. Regardless of if those intera

Increasing Productivity with Restaurant Inventory Management Tech
Increasing Productivity with Restaurant Inventory Management Tech

Hospitality Technology Magazine · 24 Jan

In the world of restaurants, managers look forward to many things…but restaurant inventory management is practically never one of them. It is probabl

Three Ways to Safeguard Your Restaurant or Hotel Against Fraud
Three Ways to Safeguard Your Restaurant or Hotel Against Fraud

Hospitality Technology Magazine · 18 Jan

Restaurants and hotels used to be low-priority targets for online fraudsters, but now, online fraud trends are shifting. As omni-channel and mobile e

ONE Newsletter
MANY Sources
Brought to you by HFTP
How One Hawaiian Hotel Management Company Encourages Guest Loyalty
How One Hawaiian Hotel Management Company Encourages Guest Loyalty

Hospitality Technology Magazine · 15 Jan

While many hotels complain about the "Airbnb effect," others are using lessons learned from Airbnb to reinvent themselves via marketing and offer gue

Upgrade Your Guestroom in 2019 with These 5 Technologies
Upgrade Your Guestroom in 2019 with These 5 Technologies

Hospitality Technology Magazine · 7 Jan

Anytime we consider adopting new technology for business, there is risk that we are too far ahead of a trend or too far behind it. The art becomes kn

Are Food Reviews Noise in a Restaurant's Digital World?
Are Food Reviews Noise in a Restaurant's Digital World?

Hospitality Technology Magazine · 4 Jan

Anyone who has worked in a restaurant kitchen knows its noise. The banging of pots and pans, orders being shouted, and the sizzling din of operations

A Few of My Favorite Takeaways...
A Few of My Favorite Takeaways...

Hospitality Technology Magazine · 22 Dec

I will admit that I am still slightly confused by when and why “My Favorite Things” from The Sound of Music became a holiday classic, but I’ll go wit

Predictions for Hospitality Tech in 2019
Predictions for Hospitality Tech in 2019

Hospitality Technology Magazine · 21 Dec

Every new year presents us with an opportunity to start fresh and improve ourselves for the future. As we start to get our personal resolutions ready

How Tech Can Help Your Business Manage Staffing During the Holiday Crunch
How Tech Can Help Your Business Manage Staffing During the Holiday Crunch

Hospitality Technology Magazine · 21 Dec

It’s not just retail. Anyone in customer service - especially in hospitality - will tell you: the holiday season can be the most stressful time of th

Is It Time for National Privacy Legislation?
Is It Time for National Privacy Legislation?

Hospitality Technology Magazine · 10 Dec

Recently I learned about the Starwood Hotels (Marriott International Hotel Chain) data breach and the approximately 500 million guests that may have

4 Things Restaurants Don't Know About Loyalty Programs
4 Things Restaurants Don't Know About Loyalty Programs

Hospitality Technology Magazine · 30 Nov

Nowadays, the restaurants do not fully understand the importance of customer relationship and loyalty for business growth. The fact is they can actua