Amadeus Awarded 2020 Achievement in Customer Excellence
Amadeus Awarded 2020 Achievement in Customer Excellence

Amadeus Hospitality Insight · 6 Jul

15th Annual Confirmit ACE Awards Recognize Outstanding Customer Experience Programs July 6, 2020 - Amadeus, an industry-leading provider of hospitali

How the Hospitality Industry Can Plan for Recovery
How the Hospitality Industry Can Plan for Recovery

Amadeus Hospitality Insight · 6 Jul

Originally published on Amadeus Insights COVID-19 will have a lasting impact on the global hospitality industry. While hoteliers prepare for an uncer

Hospitality Experts Confident in Recovery of Primary Markets by Q4
Hospitality Experts Confident in Recovery of Primary Markets by Q4

Amadeus · 17 Jun

According to the new research, 80% of HSMAI members expect to see signs of hotel recovery in their primary markets by Q4 2020. Still, many acknowledg

A Four Phase Theory to the Return of Travel
A Four Phase Theory to the Return of Travel — By Jacki Brown

Amadeus · 17 Jun

As members of the hospitality industry, we are full of questions about what the future of travel will look like, how it will evolve, and especially when it will return. As travelers ourselves, full of wanderlust and a desire to see and connect with new cultures, we're all individually grappling with how COVID-19 has and will continue to impact our lives in the foreseeable future. While there are some predictions being made about when travel will return, we must also consider how hospitality will return and what challenges and opportunities will arise throughout that process.

A Four Phase Theory to the Return of Travel

Amadeus Hospitality Insight · 17 Jun

Originally published on Hospitality Net As members of the hospitality industry, we are full of questions about what the future of travel will look li

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Hospitality Experts Confident in Recovery of Primary Markets by Q4

Amadeus Hospitality Insight · 16 Jun

New global market research from Amadeus, HSMAI, IoH, and HOSPA maps road to recovery for the hospitality sector June 16, 2020 - According to the new

Prepare Your Sales Team for a Hospitality Industry Recovery

Amadeus Hospitality Insight · 15 Jun

Covid-19 has fundamentally altered how hotels plan, manage and sell group business. Without knowing when and how a recovery will unfold, sales leader

Introducing 'Generation Clean' - The New Age of Hotel Guests

Amadeus Hospitality Insight · 18 May

While global travel markets continue to wrestle with the implications of COVID-19, one thing is becoming increasingly clear – the crisis will have a

Applying the 3Cs of Hotel Crisis Management - Concern, Control & Commitment

Amadeus Hospitality Insight · 18 May

Although the cumulative impact of COVID-19 has already set in motion a profound shift in hotel business strategy, some fundamental goals will not cha

Introducing "Generation Clean" – The New Age of Hotel Guests
Introducing "Generation Clean" – The New Age of Hotel Guests — By Tim Pelletier

Amadeus · 14 May

While global travel markets continue to wrestle with the implications of COVID-19, one thing is becoming increasingly clear - the crisis will have a deep and lasting impact on the industry. How the industry evolves to address the situation and future-proof their marketing, distribution, and hotel management strategies remains to be seen. But change is imminent.

Hotel Management in a Crisis

Amadeus Hospitality Insight · 11 May

Best practices for a data-driven strategy now and in the future Depending on where in the world your hotel is located, you are dealing with a differe

How to Manage Software Once Your Hotel Suspends Services
How to Manage Software Once Your Hotel Suspends Services

Amadeus Hospitality Insight · 29 Apr

The current global crisis has forced many hoteliers to make the painful decision to temporarily close their doors, ensuring the safety of employees a

COVID-19 Hospitality Update
COVID-19 Hospitality Update

Amadeus Hospitality Insight · 27 Apr

Originally published on Amadeus Insights Francisco Perez-Lozao Ruter, President, Hospitality, Amadeus On behalf of the entire Hospitality team at Ama

[Webinar Recording] Hospitality Crisis Management (Asia)

Amadeus Hospitality Insight · 23 Apr

Building a Data-Driven Strategy to Manage Today and Plan for the Future With markets feeling the strain of the current events, it can be challenging

[Webinar Recording] Hospitality Crisis Management (South Pacific)

Amadeus Hospitality Insight · 22 Apr

Building a Data-Driven Strategy to Manage Today and Plan for the Future With markets feeling the strain of the current events, it can be challenging

[Webinar Recording] Hospitality Crisis Management (Europe)

Amadeus Hospitality Insight · 7 Apr

Building a Data-Driven Strategy to Manage Today and Plan for the Future With markets feeling the strain of the current events, it can be challenging

[Webinar Recording] Hospitality Crisis Management

Amadeus Hospitality Insight · 2 Apr

With markets feeling the strain of the current events, it can be challenging for hoteliers to know how to plan the best course of action. Using feedb

Best Practices to Manage Group Business in Challenging Times

Amadeus Hospitality Insight · 23 Mar

Hoteliers today are navigating an unprecedented and challenging economy due to COVID-19. Group business has always been a cornerstone for hotel opera

5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction in a Downturn
5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction in a Downturn

Amadeus Hospitality Insight · 19 Mar

For hoteliers, the well-being of guests and staff are of the utmost importance. In the wake of rising hygienic concerns, what additional precautionar

The Hotelier's Guide to Managing Online Reviews
The Hotelier's Guide to Managing Online Reviews

Amadeus Hospitality Insight · 16 Mar

Travelers share everything online these days, both good and bad. They'll tweet about a positive customer service experience at their favorite hotel j

The Institute of Hospitality and Amadeus Partner to Facilitate Innovation and Education in the Hospitality Industry
The Institute of Hospitality and Amadeus Partner to Facilitate Innovation and Education in the Hospitality Industry

Amadeus · 18 Feb

The Institute of Hospitality (IoH), a global community of hospitality professionals, and Amadeus, an industry leading provider of hospitality technol

The Institute of Hospitality and Amadeus Partner to Facilitate Innovation and Education in the Hospitality Industry
The Institute of Hospitality and Amadeus Partner to Facilitate Innovation and Education in the Hospitality Industry

Amadeus Hospitality Insight · 18 Feb

February 18, 2020 - The Institute of Hospitality (IoH), a global community of hospitality professionals, and Amadeus, an industry-leading provider of

Online Event Booking Is Here
Online Event Booking Is Here

Amadeus Hospitality Insight · 17 Feb

A New Strategy to Save Time and Close More Group Business Business knocking on your door is a cause for celebration. But with the proliferation of di

Is 2020 the Year of the GDS?
Is 2020 the Year of the GDS? — By Scott Falconer

Amadeus · 6 Feb

Travel agents are booking hotel reservations on the GDS in record numbers, from 42 million ten years ago to 79 million in 2019. On average, they book 22X more room nights than consumers, making the GDS a prime channel for hotels looking to increase revenue.

Radisson Hotel Group Chooses TravelClick’s Industry-Leading Demand360® Program in EMEA
Radisson Hotel Group Chooses TravelClick’s Industry-Leading Demand360® Program in EMEA

Amadeus · 5 Feb

TravelClick, an Amadeus company, today announces that Radisson Hotel Group, one of the world's largest and most dynamic hotel companies, has endorsed

The Benefits of Conducting a SWOT Analysis for Your Independent Hotel
The Benefits of Conducting a SWOT Analysis for Your Independent Hotel

Amadeus Hospitality Insight · 3 Feb

It's no secret that breaking into a new market as an independent hotel is a complicated task. In addition to competing with existing independent prop