Skills for Success: Three Strategies for Successful General Managers
Skills for Success: Three Strategies for Successful General Managers

SMS Blog · 14 Jan

As the new year begins, the goal for general managers should be to continue focusing on what defined success in the previous year, and how to build u

2019 Hospitality Industry Recap and A Look Ahead to Trends in 2020

SMS Blog · 20 Dec

The hospitality industry has seen immense changes in 2019. With the rise in usage of technology, new ideas for improving the overall guest experience

How Millennials are Impacting the Hospitality Industry
How Millennials are Impacting the Hospitality Industry

SMS Blog · 10 Dec

Expectations are changing, times are shifting between generations, and forms of travel are constantly evolving. As such, the hospitality industry has

30th Year of the Host Users Group Conference
30th Year of the Host Users Group Conference

PAR Springer-Miller · 3 Dec

This year, Springer-Miller Systems celebrated their 30th year anniversary of the Host Users Group Conference in Kohler, Wisconsin at The American Clu

Improving the Guest Experience: Upgrade to a Complete Point of Sale Software System
Improving the Guest Experience: Upgrade to a Complete Point of Sale Software System

SMS Blog · 19 Nov

As we continue along with our series on improving the guest experience, we take a look and the benefits of implementing a complete, fully integrated

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Improve the Guest Experience with Springer-Miller Systems' Suite of Property Management Solutions
Improve the Guest Experience with Springer-Miller Systems' Suite of Property Management Solutions

SMS Blog · 11 Nov

What makes a guest experience truly memorable? A constant question that properties are asking to make sure they keep their customer retention strong

Online Booking: A Real Difference-Maker for Spas

SMS Blog · 17 Oct

Today's guests not only appreciate the ability to book online at their favorite spa, they have come to expect it. Taking it a step further, savvy gue

What Does it Really Mean to Provide Excellent Customer Service?

SMS Blog · 7 Oct

This blog post looks at a real-life situation regarding point of sale solutions as observed by Elizabeth Chidiac, POS Product Manager at Springer-Mil

Mobilize Your Staff and Enhance Guest Satisfaction

SMS Blog · 19 Sep

It shouldn't come as a surprise to anyone today that mobility is continuing to trend in an upward direction. The hospitality industry is no exception

SpaSoft Announces Integration with PXP Financial
SpaSoft Announces Integration with PXP Financial

PAR Springer-Miller · 12 Sep

SpaSoft, an industry leading, all-in-one spa management solution is excited to announce their integration with PXP Financial, an omni-channel, intern

SpaSoft Announces Integration with PXP Financial
SpaSoft Announces Integration with PXP Financial

SMS Blog · 12 Sep

SpaSoft, an industry leading, all-in-one spa management solution is excited to announce their integration with PXP Financial, an omni-channel, intern

SpaSoft Announces Streamlined Approach to Implementation Process
SpaSoft Announces Streamlined Approach to Implementation Process

PAR Springer-Miller · 10 Sep

SpaSoft, an industry leading, all-in-one spa management solution, announces that they have made significant improvements and enhancements to streamli

SpaSoft Announces Streamlined Approach to Implementation Process
SpaSoft Announces Streamlined Approach to Implementation Process

SMS Blog · 10 Sep

SpaSoft, an industry leading, all-in-one spa management solution, announces that they have made significant improvements and enhancements to streamli

Five Essential Features Your Point of Sale Solution Must Have
Five Essential Features Your Point of Sale Solution Must Have

SMS Blog · 5 Sep

While selecting a point of sale solution can seem like a daunting task, it really doesn't have to be. With a wide variety of options, features, and b

Springer-Miller Systems Announces Launch of New Website
Springer-Miller Systems Announces Launch of New Website

SMS Blog · 3 Sep

Springer-Miller Systems, a fully-integrated suite of hospitality management solutions tailored to hotels, resorts, and spas, is proud to announce the

Take Your Direct Bookings And Online Sales Strategy To The Next Level
Take Your Direct Bookings And Online Sales Strategy To The Next Level

PAR Springer-Miller · 18 Jun

Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems continues to provide value added solution

Springer-Miller Systems Partners With iVvy Venue Management Solution
Springer-Miller Systems Partners With iVvy Venue Management Solution

SMS Blog · 17 Jun

New Integration with iVvy to provide SMS with new generation advanced sales and catering capabilities. Queensland, Australia - June 17th 2019 - iVvy

Springer-Miller Systems Partners With iVvy Venue Management Solution
Springer-Miller Systems Partners With iVvy Venue Management Solution

PAR Springer-Miller · 17 Jun

iVvy Inc., the award-winning Venue Management Software company, today announced a partnership with Springer-Miller Systems (SMS) the leading guest-ce

Take Your Direct Bookings and Online Sales Strategy to the Next Level
Take Your Direct Bookings and Online Sales Strategy to the Next Level

SMS Blog · 16 Jun

WorldNXT case study reveals substantial annuaJune 16, 2019 - Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa

The Impact Generation Z Will Have on the Hospitality Industry
The Impact Generation Z Will Have on the Hospitality Industry

SMS Blog · 14 Jun

According to an Expedia Group Media Solutions study, Gen Z, which is anyone born between 1995-2000, will be the largest generation by the year 2020.

Leading by Example with Customer Service Experience
Leading by Example with Customer Service Experience

PAR Springer-Miller · 13 Jun

SpaSoft, the leading provider of guest-centric hospitality and spa management systems, announces its upcoming SpaSoft User's Group event in Orlando,

Leading by Example with Customer Service Experience
Leading by Example with Customer Service Experience

SMS Blog · 12 Jun

SpaSoft User's Group Event proven to add value and increase customer satisfactSpaSoft, the leading provider of guest-centric hospitality and spa mana

What Does it Really Mean to Book Direct?

SMS Blog · 18 Apr

I recently attended a conference in California last month. Upon landing at LAX, I realized I had forgotten to book a hotel reservation, whoops! As I

Why it's a Worthy Investment to Keep Your Spa Staff Trained
Why it's a Worthy Investment to Keep Your Spa Staff Trained

SMS Blog · 5 Mar

When it comes to investing within the spa industry, the best thing you can invest in is the people on your team. The hospitality industry as a whole

Jonas Hospitality Portfolio Continues to Grow
Jonas Hospitality Portfolio Continues to Grow

PAR Springer-Miller · 26 Feb

Jonas Hospitality is comprised of over 5,500 hotels, resorts and spas today that utilize hundreds of technology partners to meet their needs. Springe

Jonas Hospitality Portfolio Continues to Grow
Jonas Hospitality Portfolio Continues to Grow

SMS Blog · 26 Feb

Jonas Hospitality is comprised of over 5,500 hotels, resorts and spas today that utilize hundreds of technology partners to meet their needs. Springe