Case Study: How Banff Lodging Company Centralizes Call Center Operations & Revenue Management for 11 Resorts with Maestro Multi-Property PMS Suite
Case Study: How Banff Lodging Company Centralizes Call Center Operations & Revenue Management for 11 Resorts with Maestro Multi-Property PMS Suite

NORTHWIND-Maestro · 5 Nov

"Banff Lodging Company (BLC) selected Maestro for its six original hotels because of its integrated property management (PMS) and Sales and Catering

Myrtle Beach Seaside Resorts Optimizes Revenue and Loyalty at 7 Mixed-Use Condo Hotels with Centralized Maestro PMS Multi-Property Solution
Myrtle Beach Seaside Resorts Optimizes Revenue and Loyalty at 7 Mixed-Use Condo Hotels with Centralized Maestro PMS Multi-Property Solution

NORTHWIND-Maestro · 17 Oct

"For a large, multi-property destination that combines condo ownership units and hotels, optimizing revenue, loyalty, and occupancy while serving its

Maestro PMS – IDeaS G3 RMS Interface Delivers Marked Increase in Revenue to Hotel Operators
Maestro PMS – IDeaS G3 RMS Interface Delivers Marked Increase in Revenue to Hotel Operators

NORTHWIND-Maestro · 1 Oct

Maestro PMS announced it successfully developed and implemented a real-time two-way interface with IDeaS G3 Revenue Management System (RMS). Maestro

Award-Winning All Season SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations
Award-Winning All Season SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations

NORTHWIND-Maestro · 17 Sep

SilverStar Mountain Resort has all the amenities of a luxurious alpine village. Four hotel style properties, more than 10 food and beverage outlets,

Olde Mill Inn Ties the Knot with Maestro PMS to Help Support 1,200 Corporate and Social Events a Year Including 240 Amazing Weddings
Olde Mill Inn Ties the Knot with Maestro PMS to Help Support 1,200 Corporate and Social Events a Year Including 240 Amazing Weddings

NORTHWIND-Maestro · 4 Sep

The Olde Mill Inn in Basking Ridge, New Jersey embraces couples with two fairy-tale wedding venues on a landscaped 10-acre estate. In addition to mor

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Case Study: AKA, the Global Leader in Luxury Hotel Residences, Provides A Personalized Resident Experience Using Maestro Multi-Property Cloud PMS
Case Study: AKA, the Global Leader in Luxury Hotel Residences, Provides A Personalized Resident Experience Using Maestro Multi-Property Cloud PMS

NORTHWIND-Maestro · 20 Aug

AKA is a portfolio of 12 unique properties, located in prime locations including New York City, Los Angeles, London, Washington DC and Philadelphia.

Maestro PMS Upcoming Users’ Conference Draws Record Attendance for Education Workshops, One-on-One Labs, Innovation Roadmap and Networking
Maestro PMS Upcoming Users’ Conference Draws Record Attendance for Education Workshops, One-on-One Labs, Innovation Roadmap and Networking

NORTHWIND-Maestro · 8 Aug

Maestro announced its 2019 Users Conference will have record attendance and a stellar event lineup. This year's conference, themed "Building Tomorrow

From Green Screens to The Cloud: Maestro PMS’ Continued Commitment to Innovation Powers Success for Independents for More Than 40 Years
From Green Screens to The Cloud: Maestro PMS’ Continued Commitment to Innovation Powers Success for Independents for More Than 40 Years

NORTHWIND-Maestro · 16 Jul

When Maestro PMS started more than 40 years ago, hotel systems had green screens and ran on computers the size of chest freezers. Today Maestro opera

Exploit Revenue Opportunities and Power Your Reservations Team with Real-Time Dynamic Yield Management in Maestro PMS
Exploit Revenue Opportunities and Power Your Reservations Team with Real-Time Dynamic Yield Management in Maestro PMS

NORTHWIND-Maestro · 2 Jul

An effective revenue management strategy supported by reliable hotel Yield Management tools is essential to maintain profitability in today's market.

I'm a HITEC Fan! - Warren Dehan, President, Northwind Canada Inc.

HospitalityNet · 25 Jun

I'm a HITEC Fan! - Warren Dehan, President, Northwind Canada Inc.<br/><br/>Participate in the HospitalityNet Technology Sentiment Survey!<br/><a href

At HITEC: Come Experience the Digital Guest Journey with Maestro PMS’ Mobile Innovations for Sophisticated Operations, Personalized Services
At HITEC: Come Experience the Digital Guest Journey with Maestro PMS’ Mobile Innovations for Sophisticated Operations, Personalized Services

NORTHWIND-Maestro · 13 Jun

HITEC 2019 is focused on vendors selling technology, Maestro PMS goes beyond technology and provides complete solutions. Today's hoteliers know guest

California’s Handlery Hotels Leverages Maestro’s Multi-Property Centralized PMS to Track Guest Preferences and Manage Loyalty Program
California’s Handlery Hotels Leverages Maestro’s Multi-Property Centralized PMS to Track Guest Preferences and Manage Loyalty Program

NORTHWIND-Maestro · 4 Jun

Handlery Hotels is owned and managed by the 4th-generation of Handlery family hoteliers. With properties in San Francisco and San Diego, they underst

Maestro PMS Collection of Open APIs Gives Users The Freedom to Install Their Choice of The Latest 3rd Party Systems to Enhance Operations
Maestro PMS Collection of Open APIs Gives Users The Freedom to Install Their Choice of The Latest 3rd Party Systems to Enhance Operations

NORTHWIND-Maestro · 21 May

Today's hotel guests are digital natives that value technology. It is important that property operators provide the innovations guests want to stay c

Want to Go Greener? Maestro PMS Makes Sustainable Practices Easy with Mobile Check-In, eFolios, Online Mobile Reporting
Want to Go Greener? Maestro PMS Makes Sustainable Practices Easy with Mobile Check-In, eFolios, Online Mobile Reporting

NORTHWIND-Maestro · 7 May

Green practices and environmental responsibility are growing property prerequisites for many travelers. Maestro PMS understands this. Maestro has led

Glen Eyrie Castle & Conference Center Discusses How Its Recent Install of Maestro PMS Across the 723 Acre Site Has Transformed Their Operation and Improved the Overall Guest Experience
Glen Eyrie Castle & Conference Center Discusses How Its Recent Install of Maestro PMS Across the 723 Acre Site Has Transformed Their Operation and Improved the Overall Guest Experience

NORTHWIND-Maestro · 16 Apr

Glen Eyrie Castle & Conference Center’s parent company, The Navigators®, purchased the property in 1953 to be its global headquarters. Since then Gle

Why World Class Independent Luxury Operators Prefer Maestro PMS Technology for Personalized Service and High-Touch Guest Engagement
Why World Class Independent Luxury Operators Prefer Maestro PMS Technology for Personalized Service and High-Touch Guest Engagement

NORTHWIND-Maestro · 2 Apr

Luxury property operators know more about the importance of personalized guest service, guest recognition, and high-touch guest engagement than anyon

Maestro PMS’ Sophisticated Functionality, Commitment to Industry Service Demands Attract More Than 50 New Independent Hospitality Groups in 2018
Maestro PMS’ Sophisticated Functionality, Commitment to Industry Service Demands Attract More Than 50 New Independent Hospitality Groups in 2018

NORTHWIND-Maestro · 20 Mar

Maestro PMS, the preferred hotel software solution for independent hotels, luxury resorts, conference centers, and multi-property groups announced th

“Maestro PMS Analytics BI Tool Gives Us the Ability to Target the Right Market with the Right Product at the Right Time”
“Maestro PMS Analytics BI Tool Gives Us the Ability to Target the Right Market with the Right Product at the Right Time”

NORTHWIND-Maestro · 5 Mar

Maestro PMS, the preferred cloud and on-premise hotel software solution suite for independent hotels, luxury resorts, conference centers, and multi-p

Maestro PMS Live Chat Support Provides Answers Instantly, While Keeping Property Staff Engaged in Guest Service
Maestro PMS Live Chat Support Provides Answers Instantly, While Keeping Property Staff Engaged in Guest Service

NORTHWIND-Maestro · 19 Feb

Maestro PMS, the preferred cloud and on-premise hotel software solution suite for independent hotels, luxury resorts, conference centers, and multi-p

How to Power-Up Your Guest Engagement and Supercharge Loyalty
How to Power-Up Your Guest Engagement and Supercharge Loyalty — By Warren Dehan

NORTHWIND-Maestro · 6 Feb

Hoteliers know an engaged guest is a repeat guest and often the most persuasive sales person a property has. Understanding how to effectively engage with guests is essential for a hotel's success, but what is the best way to do this? An effective guest engagement strategy is based on total property commitment, and the initial step to establish a successful program is planning.

Maestro PMS 2019 Development Roadmap Focused on Full-Tablet PMS, Guest Relationship Innovation
Maestro PMS 2019 Development Roadmap Focused on Full-Tablet PMS, Guest Relationship Innovation

NORTHWIND-Maestro · 24 Jan

Maestro PMS has always focused on the luxury and full-service hotel, resort, conference center and multi-property independent operator, providing lea

Maestro’s Built-in Single Guest Itinerary Feature Engages Guests in Their Journey to US Virgin Islands’ Bolongo Bay Beach Resort
Maestro’s Built-in Single Guest Itinerary Feature Engages Guests in Their Journey to US Virgin Islands’ Bolongo Bay Beach Resort

NORTHWIND-Maestro · 18 Dec

Maestro PMS' Single Guest Itinerary feature now enables operators to customize their guests' total stay itineraries with the property's special look,

Maestro PMS Helps Free Up Staff, Empowers Guests with Self-Serve Online Payment Portal; ‘Anytime,’ ‘Any Device’
Maestro PMS Helps Free Up Staff, Empowers Guests with Self-Serve Online Payment Portal; ‘Anytime,’ ‘Any Device’

NORTHWIND-Maestro · 19 Nov

Markham, Ontario - Maestro PMS just made advanced payment processes safer and more convenient for independent operators and their guests. Maestro add

Innovation and Ease of Use Set Maestro PMS Apart, Proves Perfect for River Bend Casino Hotel Operated by Wyandotte Tribe
Innovation and Ease of Use Set Maestro PMS Apart, Proves Perfect for River Bend Casino Hotel Operated by Wyandotte Tribe

NORTHWIND-Maestro · 25 Oct

Markham, Ontario - October 25, 2018 - When the Wyandotte Tribe decided to develop the River Bend Casino Hotel in 2016 it started property software sh

Maestro PMS Launches Integrated System Support: Staff Learn Fast, Performance and Productivity Boosted with New Instant Online Chat and On-Demand Training
Maestro PMS Launches Integrated System Support: Staff Learn Fast, Performance and Productivity Boosted with New Instant Online Chat and On-Demand Training

NORTHWIND-Maestro · 10 Oct

Maestro PMS, the preferred cloud and on-premise PMS solution suite for independent hotels, luxury resorts, conference centers, and multi-property gro

Maestro PMS Takes Its Sales and Catering Module to the Next Level with Expanded, Integrated Mobile Operations and More
Maestro PMS Takes Its Sales and Catering Module to the Next Level with Expanded, Integrated Mobile Operations and More

NORTHWIND-Maestro · 5 Sep

Group event operations is the number two profit center for many properties, so automating Sales and Catering processes with a strong system that incr