NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities

NextGuest (formerly HEBS Digital) · 15 Oct

NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced today

Employee Spotlight: Leah Spencer, Senior Project Manager
Employee Spotlight: Leah Spencer, Senior Project Manager

Max Starkov | The HeBS blog · 14 Oct

Every month, we turn the spotlight on one of the team members responsible for bringing our industry-leading products and services to life. This month

Watch Now: How to Capitalize on the Journey to Increase Direct Bookings
Watch Now: How to Capitalize on the Journey to Increase Direct Bookings

Max Starkov | The HeBS blog · 11 Oct

We all know from experience that a lot goes into planning the perfect vacation, and with so many devices and planning resources, the journey is compl

Back to Basics: Five Tips for Cyber Monday Success
Back to Basics: Five Tips for Cyber Monday Success

NextGuest (formerly HEBS Digital) · 9 Oct

Over the years, Cyber Monday has become a huge opportunity for hotels to drive bookings. What started as a one-day online shopping holiday that follo

Back to Basics: Five Tips for Cyber Monday Success

Max Starkov | The HeBS blog · 7 Oct

Over the years, Cyber Monday has become a huge opportunity for hotels to drive bookings. What started as a one-day online shopping holiday that follo

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New Whitepaper Available: Hotelier's Guide to 2020 Budgeting
New Whitepaper Available: Hotelier's Guide to 2020 Budgeting

NextGuest (formerly HEBS Digital) · 3 Oct

Budgeting season is a time to analyze your hotel's marketing and technology initiatives from the last year and set a new plan in action to start off

Now Available for Download: Hotelier's Guide to 2020 Digital Marketing & Technology Budget Planning
Now Available for Download: Hotelier's Guide to 2020 Digital Marketing & Technology Budget Planning

Max Starkov | The HeBS blog · 30 Sep

Budgeting season is a time to analyze your hotel's marketing and technology initiatives from the previous year and set a new plan in action to start

NextGuest Wins Four 2019 Travel Weekly Magellan Awards
NextGuest Wins Four 2019 Travel Weekly Magellan Awards

NextGuest (formerly HEBS Digital) · 19 Sep

NextGuest was honored with four awards in the Travel Weekly 2019 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel

NextGuest Wins Four 2019 Travel Weekly Magellan Awards
NextGuest Wins Four 2019 Travel Weekly Magellan Awards

Max Starkov | The HeBS blog · 18 Sep

NextGuest was honored with four awards in the Travel Weekly 2019 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel

Now Available: The Q3 Hotel Digital Marketing White Paper
Now Available: The Q3 Hotel Digital Marketing White Paper

Max Starkov | The HeBS blog · 21 Aug

Now available for viewing and download, the NextGuest Digital Q3 2019 Edition: The Hotel Digital Marketer's White Paper. The white paper covers curre

Now Available - Website Content Personalization Whitepaper
Now Available - Website Content Personalization Whitepaper

NextGuest (formerly HEBS Digital) · 20 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

Watch Now: Content Personalization 2.0 On-Demand Webinar
Watch Now: Content Personalization 2.0 On-Demand Webinar

Max Starkov | The HeBS blog · 19 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

Now Available: Content Personalization on the Hotel Website Whitepaper
Now Available: Content Personalization on the Hotel Website Whitepaper

Max Starkov | The HeBS blog · 13 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

Marketing Monday Tip: Brand Partnerships
Marketing Monday Tip: Brand Partnerships

Max Starkov | The HeBS blog · 12 Aug

Recently, brands have been forming unlikely partnerships for marketing campaigns with brands outside of their industry. T-Mobile and Taco Bell debute

Now Available: NextGuest Magazine Issue #5
Now Available: NextGuest Magazine Issue #5

Max Starkov | The HeBS blog · 6 Aug

NextGuest's fifth magazine issue focuses on all things related to hotel digital marketing, how to reach guests throughout the travel planning journey

Announcing Paolo Torchio as NextGuest’s Chief Operating Officer
Announcing Paolo Torchio as NextGuest’s Chief Operating Officer

NextGuest (formerly HEBS Digital) · 23 Jul

NextGuest welcomes Paolo Torchio as its Chief Operating Officer, with the overarching goal of creating more synergies between the company's four pill

Announcing Paolo Torchio as NextGuest's Chief Operating Officer
Announcing Paolo Torchio as NextGuest's Chief Operating Officer

Max Starkov | The HeBS blog · 22 Jul

NextGuest welcomes Paolo Torchio as its Chief Operating Officer, with the overarching goal of creating more synergies between the company's four pill

Marketing Monday Tip: Hotel Scent Branding
Marketing Monday Tip: Hotel Scent Branding

Max Starkov | The HeBS blog · 15 Jul

Have you ever been walking down the street when suddenly a familiar smell drifts by and you are suddenly wrapped up in a vivid memory of a special pl

Product Spotlight: Content Personalization Engine 2.0
Product Spotlight: Content Personalization Engine 2.0

Max Starkov | The HeBS blog · 9 Jul

The Problem According to a recent study by Epsilon, 80% of consumers are more likely to complete a purchase when brands offer personalized experience

Marketing Monday Tip: Purpose-Driven Marketing
Marketing Monday Tip: Purpose-Driven Marketing

Max Starkov | The HeBS blog · 1 Jul

To celebrate the week of World Oceans Day (June 8), Corona partnered with environmental group Parley for the Oceans to encourage people to “pay with

The Top 5 Things You Need to Know Now in Hotel Digital Marketing: June Edition
The Top 5 Things You Need to Know Now in Hotel Digital Marketing: June Edition

Max Starkov | The HeBS blog · 27 Jun

This month, the latest digital innovations include new voice search and SEM studies presented at SMX Advanced, the rollout of Instagram branded conte

Case Study: A Luxury So-Cal Property Sees a Sharp Increase in Mobile Revenue
Case Study: A Luxury So-Cal Property Sees a Sharp Increase in Mobile Revenue

Max Starkov | The HeBS blog · 18 Jun

What's the problem? With state-of-the-art hotel amenities, a luxurious spa, and unparalleled dining, Morongo Casino + Resort + Spa had everything a g

HSMAI ROC: NextGuest Partner Insights Workshops You Won’t Want to Miss
HSMAI ROC: NextGuest Partner Insights Workshops You Won’t Want to Miss

NextGuest Digital (formerly HEBS Digital) · 18 Jun

Hospitality Sales and Marketing Association International will be hosting its annual Revenue Optimization Conference on June 18-19. The 2019 HSMAI RO

Why Amazon Should Acquire Airbnb – and Not for the Love of Travel
Why Amazon Should Acquire Airbnb – and Not for the Love of Travel — By Jason Price

NextGuest Digital (formerly HEBS Digital) · 13 Jun

Speculation persists on the possibility of Amazon's entry into travel. The mighty e-commerce giant shuttered operations of Amazon Local and Amazon Destinations in 2015 after neither service captured traction with online customers and travel suppliers in the heavily discounted flash sales model and crowded last-minute getaways market.

Five Questions with Felix Laboy, Executive Chairman of NextGuest
Five Questions with Felix Laboy, Executive Chairman of NextGuest

Max Starkov | The HeBS blog · 13 Jun

As the executive chairman of NextGuest, Felix Laboy is at the helm of two of the hospitality industry's leading marketing firms, NextGuest Digital an

HEBS Digital Announces Rebrand to NextGuest Digital
HEBS Digital Announces Rebrand to NextGuest Digital

NextGuest Digital (formerly HEBS Digital) · 13 Jun

The evolution of HEBS Digital to NextGuest Digital reflects the agency's place in the NextGuest ecosystem, a holistic solution for hoteliers that inc