Top 3 Things You Need To Do Now To Ensure More Revenue in 2020
Top 3 Things You Need To Do Now To Ensure More Revenue in 2020

Max Starkov | The HeBS blog · 5 Dec

The new year is just around the corner, making it the perfect time to think about how to set yourself up for success in 2020 and spend any remaining

The Q4 Hotel Digital Marketer’s Whitepaper
The Q4 Hotel Digital Marketer’s Whitepaper

NextGuest · 20 Nov

Now available for viewing and download, the NextGuest Q4 2019 Whitepaper Edition: The Hotel Digital Marketer's Whitepaper, covers current trends and

Now Available: The Q4 2019 Hotel Digital Marketer's Whitepaper
Now Available: The Q4 2019 Hotel Digital Marketer's Whitepaper

Max Starkov | The HeBS blog · 19 Nov

Now available for viewing and download, the NextGuest Q4 2019 Whitepaper Edition: The Hotel Digital Marketer's Whitepaper, covers current trends and

CRM: Fact vs. Fiction
CRM: Fact vs. Fiction — By Mikael Fries

NextGuest · 15 Nov

Some hotels have it, others do not. There is a lot of talk about it, but, unfortunately, there are many variations and definitions of what Customer Relationship Management (CRM) really is. Because today's customers are overwhelmed with options and information, it's more important than ever to build strong customer relationships and nurture them before, during, and after those guests stay on your property. Many CRM systems can be used to solve operational issues, as well as gather data on customers and then use that data to bring those customers back time and time again. In order to understand where CRM can take your hotel, we must first start with the basics of understanding what it is and why it matters.

CRM: Fact vs. Fiction
CRM: Fact vs. Fiction

Max Starkov | The HeBS blog · 13 Nov

Some hotels have it, others do not. There is a lot of talk about it, but, unfortunately, there are many variations and definitions of what Customer R

ONE Newsletter
MANY Sources
Brought to you by HFTP
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups with Easy Campaign
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups with Easy Campaign

Max Starkov | The HeBS blog · 5 Nov

NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced its st

NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups with Easy Campaign
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups with Easy Campaign

NextGuest · 5 Nov

NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced its st

Back To Basics: Metasearch
Back To Basics: Metasearch

NextGuest (formerly HEBS Digital) · 1 Nov

Metasearch platforms can seamlessly provide online travel shoppers with real-time pricing and availability throughout key touchpoints in the travel p

Back to Basics: Metasearch
Back to Basics: Metasearch

Max Starkov | The HeBS blog · 30 Oct

Metasearch platforms can seamlessly provide online travel shoppers with real-time pricing and availability throughout key touchpoints in the travel p

The Top 5 Things You Need to Know Now in Hotel Digital Marketing: October Edition
The Top 5 Things You Need to Know Now in Hotel Digital Marketing: October Edition — By Margaret Mastrogiacomo

NextGuest (formerly HEBS Digital) · 30 Oct

The world of hospitality digital marketing is always changing, and the key to success is staying ahead of the curve. This month, the latest digital innovations include Google testing search results without URLs, the benefits of being GDPR-compliant, and the colors that will be making a splash in 2020 design. From SEO to design, find out the top five things you need to know now in hotel digital marketing to make sure your hotel is ready to reach your next guest.

Three Steps to Curating Your Hotel’s Social Influencer Strategy
Three Steps to Curating Your Hotel’s Social Influencer Strategy

NextGuest (formerly HEBS Digital) · 18 Oct

Travel influencers are having a moment. With the ability to showcase stunning photography and lesser-known parts of the world, social media is the pe

Three Steps to Curating Your Hotel's Social Influencer Strategy
Three Steps to Curating Your Hotel's Social Influencer Strategy

Max Starkov | The HeBS blog · 16 Oct

Travel influencers are having a moment. With the ability to showcase stunning photography and lesser-known parts of the world, social media is the pe

NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities

NextGuest (formerly HEBS Digital) · 15 Oct

NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced today

Employee Spotlight: Leah Spencer, Senior Project Manager
Employee Spotlight: Leah Spencer, Senior Project Manager

Max Starkov | The HeBS blog · 14 Oct

Every month, we turn the spotlight on one of the team members responsible for bringing our industry-leading products and services to life. This month

Watch Now: How to Capitalize on the Journey to Increase Direct Bookings
Watch Now: How to Capitalize on the Journey to Increase Direct Bookings

Max Starkov | The HeBS blog · 11 Oct

We all know from experience that a lot goes into planning the perfect vacation, and with so many devices and planning resources, the journey is compl

Back to Basics: Five Tips for Cyber Monday Success
Back to Basics: Five Tips for Cyber Monday Success

NextGuest (formerly HEBS Digital) · 9 Oct

Over the years, Cyber Monday has become a huge opportunity for hotels to drive bookings. What started as a one-day online shopping holiday that follo

Back to Basics: Five Tips for Cyber Monday Success

Max Starkov | The HeBS blog · 7 Oct

Over the years, Cyber Monday has become a huge opportunity for hotels to drive bookings. What started as a one-day online shopping holiday that follo

New Whitepaper Available: Hotelier's Guide to 2020 Budgeting
New Whitepaper Available: Hotelier's Guide to 2020 Budgeting

NextGuest (formerly HEBS Digital) · 3 Oct

Budgeting season is a time to analyze your hotel's marketing and technology initiatives from the last year and set a new plan in action to start off

Now Available for Download: Hotelier's Guide to 2020 Digital Marketing & Technology Budget Planning
Now Available for Download: Hotelier's Guide to 2020 Digital Marketing & Technology Budget Planning

Max Starkov | The HeBS blog · 30 Sep

Budgeting season is a time to analyze your hotel's marketing and technology initiatives from the previous year and set a new plan in action to start

NextGuest Wins Four 2019 Travel Weekly Magellan Awards
NextGuest Wins Four 2019 Travel Weekly Magellan Awards

NextGuest (formerly HEBS Digital) · 19 Sep

NextGuest was honored with four awards in the Travel Weekly 2019 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel

NextGuest Wins Four 2019 Travel Weekly Magellan Awards
NextGuest Wins Four 2019 Travel Weekly Magellan Awards

Max Starkov | The HeBS blog · 18 Sep

NextGuest was honored with four awards in the Travel Weekly 2019 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel

Now Available: The Q3 Hotel Digital Marketing White Paper
Now Available: The Q3 Hotel Digital Marketing White Paper

Max Starkov | The HeBS blog · 21 Aug

Now available for viewing and download, the NextGuest Digital Q3 2019 Edition: The Hotel Digital Marketer's White Paper. The white paper covers curre

Now Available - Website Content Personalization Whitepaper
Now Available - Website Content Personalization Whitepaper

NextGuest (formerly HEBS Digital) · 20 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

Watch Now: Content Personalization 2.0 On-Demand Webinar
Watch Now: Content Personalization 2.0 On-Demand Webinar

Max Starkov | The HeBS blog · 19 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

Now Available: Content Personalization on the Hotel Website Whitepaper
Now Available: Content Personalization on the Hotel Website Whitepaper

Max Starkov | The HeBS blog · 13 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

Marketing Monday Tip: Brand Partnerships
Marketing Monday Tip: Brand Partnerships

Max Starkov | The HeBS blog · 12 Aug

Recently, brands have been forming unlikely partnerships for marketing campaigns with brands outside of their industry. T-Mobile and Taco Bell debute