NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities
NextGuest CRM Now Empowers Single Property Hotels and Small to Mid-Size Hotel Groups With Award-Winning CRM Capabilities

NextGuest (formerly HEBS Digital) · 15 Oct

NextGuest CRM, a worldwide leader in personalized and automated guest communications and CRM solutions for the hospitality industry, announced today

Back to Basics: Five Tips for Cyber Monday Success
Back to Basics: Five Tips for Cyber Monday Success

NextGuest (formerly HEBS Digital) · 9 Oct

Over the years, Cyber Monday has become a huge opportunity for hotels to drive bookings. What started as a one-day online shopping holiday that follo

New Whitepaper Available: Hotelier's Guide to 2020 Budgeting
New Whitepaper Available: Hotelier's Guide to 2020 Budgeting

NextGuest (formerly HEBS Digital) · 3 Oct

Budgeting season is a time to analyze your hotel's marketing and technology initiatives from the last year and set a new plan in action to start off

NextGuest Wins Four 2019 Travel Weekly Magellan Awards
NextGuest Wins Four 2019 Travel Weekly Magellan Awards

NextGuest (formerly HEBS Digital) · 19 Sep

NextGuest was honored with four awards in the Travel Weekly 2019 Magellan Awards. Each year, the Magellan Awards acknowledge the extraordinary travel

Now Available - Website Content Personalization Whitepaper
Now Available - Website Content Personalization Whitepaper

NextGuest (formerly HEBS Digital) · 20 Aug

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should

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Announcing Paolo Torchio as NextGuest’s Chief Operating Officer
Announcing Paolo Torchio as NextGuest’s Chief Operating Officer

NextGuest (formerly HEBS Digital) · 23 Jul

NextGuest welcomes Paolo Torchio as its Chief Operating Officer, with the overarching goal of creating more synergies between the company's four pill

HSMAI ROC: NextGuest Partner Insights Workshops You Won’t Want to Miss
HSMAI ROC: NextGuest Partner Insights Workshops You Won’t Want to Miss

NextGuest Digital (formerly HEBS Digital) · 18 Jun

Hospitality Sales and Marketing Association International will be hosting its annual Revenue Optimization Conference on June 18-19. The 2019 HSMAI RO

HEBS Digital Announces Rebrand to NextGuest Digital
HEBS Digital Announces Rebrand to NextGuest Digital

NextGuest Digital (formerly HEBS Digital) · 13 Jun

The evolution of HEBS Digital to NextGuest Digital reflects the agency's place in the NextGuest ecosystem, a holistic solution for hoteliers that inc

HSMAI ROC: NextGuest Partner Insights Workshops You Won't Want to Miss
HSMAI ROC: NextGuest Partner Insights Workshops You Won't Want to Miss

Max Starkov | The HeBS blog · 10 Jun

Hospitality Sales and Marketing Association International will be hosting its annual Revenue Optimization Conference on June 18-19. The 2019 HSMAI RO

Announcing Felix Laboy as Executive Chairman of NextGuest
Announcing Felix Laboy as Executive Chairman of NextGuest

HEBS Digital · 21 May

NextGuest announces Felix Laboy as its new Executive Chairman with the overarching goals of continuing to drive innovation, developing new subsidiary

HEBS Digital Wins Silver Adrian Award for The Resort at Pedregal’s Here Comes the Sun Campaign
HEBS Digital Wins Silver Adrian Award for The Resort at Pedregal’s Here Comes the Sun Campaign

HEBS Digital · 3 Jan

HEBS Digital has been honored with a Silver Adrian Award for their work on The Resort at Pedregal's Here Comes the Sun multichannel campaign by the H

New Zealand based Heritage Hotels launches new, multi-property website on HEBS Digital’s smartCMS
New Zealand based Heritage Hotels launches new, multi-property website on HEBS Digital’s smartCMS

HEBS Digital · 29 Nov

Heritage Hotels in New Zealand is an experience out of the ordinary. A healthy indulgence, and a refreshing contrast, to everyday life. You might see

HEBS Digital Named the Leading Travel Merchandising Solution Provider in North Am
HEBS Digital Named the Leading Travel Merchandising Solution Provider in North Am

HEBS Digital · 25 Sep

HEBS Digital, a leader in hotel digital marketing and technology, was named the leading travel merchandising solution provider in North America by th

HEBS Digital’s Sister Company, Serenata CRM, Voted the Best Hotel Technology Provider in Asia
HEBS Digital’s Sister Company, Serenata CRM, Voted the Best Hotel Technology Provider in Asia

HEBS Digital · 11 Sep

Serenata CRM, the sister company of HEBS Digital and the leading specialist for customer relationship management (CRM) and E-marketing, was recognize

HEBS Digital's Sister Company, Serenata CRM, Voted the Best Hotel Technology Provider in Asia
HEBS Digital's Sister Company, Serenata CRM, Voted the Best Hotel Technology Provider in Asia

Max Starkov | The HeBS blog · 10 Sep

Serenata CRM, the sister company of HEBS Digital and the leading specialist for customer relationship management (CRM) and E-marketing, was recognize

Now Available for Download: HEBStrategy Q3 2018 Hotel Digital Marketing, Technology, and Trends Whitepaper
Now Available for Download: HEBStrategy Q3 2018 Hotel Digital Marketing, Technology, and Trends Whitepaper

HEBS Digital · 6 Aug

HEBS Digital's third installment in 2018 of the HEBStrategy—our whitepaper series covering the latest news and trends in hotel digital marketing and

NextGuest Technologies to Showcase Fully Integrated Guest Acquisition, Engagement, and Retention Platform at HITEC Houston
NextGuest Technologies to Showcase Fully Integrated Guest Acquisition, Engagement, and Retention Platform at HITEC Houston

HEBS Digital · 31 May

NextGuest Technologies, an integrated hospitality and digital marketing company comprised of both HEBS Digital and Serenata CRM, will showcase their

HEBS Digital’s smartCMS® Wins a Stevie® Award for The Fifth Consecutive Year at the 2018 American Business Awards®
HEBS Digital’s smartCMS® Wins a Stevie® Award for The Fifth Consecutive Year at the 2018 American Business Awards®

HEBS Digital · 23 May

HEBS Digital wins a bronze Stevie® Award at the 2018 American Business Awards® for best New Product – Software in the Content Management Solution cat

The Vanity Website - The Only Incremental Revenue Driver for Branded Hotels in 2018
The Vanity Website - The Only Incremental Revenue Driver for Branded Hotels in 2018

HEBS Digital · 18 May

The consolidation and oversaturation of the major metro markets with branded properties, coupled with abundant new room supply and threats from Airbn

Now Available for Download: HEBS Digital’s GDPR Whitepaper
Now Available for Download: HEBS Digital’s GDPR Whitepaper

HEBS Digital · 8 May

At HEBS Digital, we make it our job to keep hoteliers in the know about the latest developments in the industry that could affect their online strate

NextGuest Technologies and HEBS Digital Names Peter Seidenberg as its Chief Executive Officer
NextGuest Technologies and HEBS Digital Names Peter Seidenberg as its Chief Executive Officer

HEBS Digital · 3 Apr

NextGuest Technologies ("NextGuest"), the parent company of HEBS Digital and Serenata CRM, today announces Peter Seidenberg as its Chief Executive Of

From Dreaming to Booking Part V: The Experiencing Phase
From Dreaming to Booking Part V: The Experiencing Phase

HEBS Digital · 2 Apr

This article is the final contribution in a five-part series that uncovers top strategies for reaching potential guests in meaningful moments through

Top 4 Ways to Negate the Effects of the New OTA Accounting Standards
Top 4 Ways to Negate the Effects of the New OTA Accounting Standards

HEBS Digital · 26 Mar

Background: Effective January 1, 2018, several new accounting standards became mandatory for the hospitality industry in the U.S. The most important

From Dreaming to Booking Part IV: The Booking Phase
From Dreaming to Booking Part IV: The Booking Phase

HEBS Digital · 22 Mar

This article is part four in a five-part series that uncovers top strategies for reaching potential guests in meaningful moments throughout every sta

Amazon's Influence on Online Travel Agencies
Amazon's Influence on Online Travel Agencies

HEBS Digital · 14 Mar

A recent analysis of Amazon's ability to disrupt online travel agencies by Morgan Stanley was recently in the news with a number of opinion articles

From Dreaming to Booking Part II: How to Capitalize on the Dreaming Phase of the Travel Planning Journey
From Dreaming to Booking Part II: How to Capitalize on the Dreaming Phase of the Travel Planning Journey

HEBS Digital · 9 Mar

Let's face it. We all understand the need for our next vacation, and some of us may even be counting down the days. But as hotel marketers, how do we