Designing a hotel loyalty program: Part 2
Designing a hotel loyalty program: Part 2 — By Casey Munck

Cendyn™ · 20 Nov

Hotel loyalty programs can be so much more than points and an occasional free room to VIPs. But even that requires forethought. To start, you have to think about the loyalty ecosystem from an architectural standpoint before you even start building the tech to enable it.

Designing a hotel loyalty program: Part 1
Designing a hotel loyalty program: Part 1 — By Casey Munck

Cendyn™ · 15 Nov

Hotel loyalty programs can be so much more than points and an occasional free room to VIPs. But even that requires forethought. To start, you have to think about the loyalty ecosystem from an architectural standpoint before you even start building the tech to enable it.

Seven steps to master lead management at your hotel
Seven steps to master lead management at your hotel

Cendyn™ · 24 Oct

With careful planning, you can infuse your lead acquisition with strategic hooks about your hotel that propel conversion. These hooks help you better

The Rainmaker Group, a Cendyn company, Receives Top Honor in Gaming & Hospitality Industry Awards
The Rainmaker Group, a Cendyn company, Receives Top Honor in Gaming & Hospitality Industry Awards

Cendyn™ · 21 Oct

The Rainmaker Group, a newly acquired Cendyn company, brought home top honors at Gaming & Leisure's 2019 industry award ceremony, securing the "Plati

Cendyn and SevenRooms connect hospitality platforms
Cendyn and SevenRooms connect hospitality platforms

Cendyn™ · 18 Oct

Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce an integration partnership with S

ONE Newsletter
MANY Sources
Brought to you by HFTP
Major enhancements to Guestfolio CRM: Advanced guest profile management
Major enhancements to Guestfolio CRM: Advanced guest profile management

Cendyn™ · 17 Oct

Guest profiles are the heart of personalization and stellar service. That's why we're pumped to share that the latest release of Guestfolio CRM is pa

FAQ: How Cendyn is preparing for CCPA
FAQ: How Cendyn is preparing for CCPA

Cendyn™ · 14 Oct

As many of you know, the California Consumer Privacy Act will soon go into effect. Like GDPR, it has wide-sweeping effects for the hotel and technolo

Global CRM Study Preview: What’s Next for the Future of CRM
Global CRM Study Preview: What’s Next for the Future of CRM — By Nicki Graham

Cendyn™ · 3 Oct

The importance of a single source of truth as the centerpiece of a profitable customer relationship management strategy is one of the key takeaways from H2C's Global CRM Study. The vendor-agnostic study combined findings from an online survey of 62 executives of both global and regional hotel chains and interviews with 25 hotel executives and 11 technology providers.

Fairmont Zimbali Resort, turns to Rainmaker, a Cendyn company, for deeper insights into their business
Fairmont Zimbali Resort, turns to Rainmaker, a Cendyn company, for deeper insights into their business

Cendyn™ · 30 Sep

Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce that Fairmont Zimbali Resort has

Adjara Group Selects Cendyn To Power CRM Across Their Hotels
Adjara Group Selects Cendyn To Power CRM Across Their Hotels

Cendyn™ · 24 Sep

Adjara Group has signed a deal with Cendyn to power CRM across all their hotels located in Georgia. As a leading Georgian company in hospitality, lif

Cendyn’s Middle Eastern footprint grows as FIVE Jumeriah Village Dubai adds revintel® to their hotel tech stack
Cendyn’s Middle Eastern footprint grows as FIVE Jumeriah Village Dubai adds revintel® to their hotel tech stack

Cendyn™ · 17 Sep

Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce FIVE Jumeirah Village Dubai has j

Cendyn Announces New Leadership Team
Cendyn Announces New Leadership Team

Cendyn™ · 13 Sep

Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces today a new leadership team to further driv

Rainmaker, a Cendyn company, ranks on Inc. 5000 list of America’s fastest-growing private companies
Rainmaker, a Cendyn company, ranks on Inc. 5000 list of America’s fastest-growing private companies

Cendyn™ · 21 Aug

Cendyn is proud to announce that The Rainmaker Group, a Cendyn Company, has ranked on the Inc. 5000 list of the fastest growing privately held compan

Cendyn announces acquisition of The Rainmaker Group
Cendyn announces acquisition of The Rainmaker Group

Cendyn™ · 1 Aug

Cendyn, the leading innovator in hotel CRM and hotel sales platforms for the hospitality industry, today announces the acquisition of The Rainmaker G

My biggest frustration with Tech in hotels - Thoughts from - Michael Bennett, SVP Marketing @Cendyn

HospitalityNet · 25 Jun

HN Sentiment Survey - Michael Bennett: As a traveler my single biggest frustration with hotel tech is?<br/>My biggest frustration with Tech in hotels

Cendyn announces strategic follow on equity investment from Accel-KKR
Cendyn announces strategic follow on equity investment from Accel-KKR

Cendyn™ · 19 Jun

Cendyn, the leading provider of hotel CRM and hotel sales platforms for the hospitality industry today, announces a strategic follow on investment fr

Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019
Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019

Cendyn™ · 11 Jun

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe's Leading Hotel CRM Technol

The future of CRM, AI and machine learning for hotel marketing
The future of CRM, AI and machine learning for hotel marketing — By Casey Munck

Cendyn™ · 7 Apr

Technology has dramatically shifted the way hotels engage with customers, says Cendyn’s Casey Munck. Continuous optimization based on unified data is the key to success in the future.

Getplanning, by Cendyn, launches To Do Lists a new feature to keep hoteliers on top of their tasks
Getplanning, by Cendyn, launches To Do Lists a new feature to keep hoteliers on top of their tasks

Cendyn™ · 7 Feb

Getplanning, by Cendyn is excited to announce the launch of a useful new task management feature, To Do Lists, that allows you to easily manage workf

Cendyn is the World’s Leading Hotel CRM Technology Provider 2018
Cendyn is the World’s Leading Hotel CRM Technology Provider 2018

Cendyn™ · 3 Dec

Boca Raton, Florida, December 3, 2018 - Cendyn has taken home four World Travel Awards at the prestigious Grand Final Gala Ceremony on December 1, 20

Sofia Hotels Management implements Cendyn’s eInsight CRM across their hotel group
Sofia Hotels Management implements Cendyn’s eInsight CRM across their hotel group

Cendyn™ · 15 Nov

November 15, 2018 - Boca Raton, Florida - Sofia Hotels Management, a Bulgarian hotel management company, has selected Cendyn to power CRM across thei

Fleming’s Hotels implements best-in-class hotel CRM platform, Cendyn’s eInsight, across their hotel group
Fleming’s Hotels implements best-in-class hotel CRM platform, Cendyn’s eInsight, across their hotel group

Cendyn™ · 4 Oct

Thursday, October 4, 2018 - Frankfurt, Germany - Fleming's Hotels, a modern leader in the business & leisure hospitality marketplace in Germany, has

Cendyn is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018, as voted by prestigious World Travel Awards
Cendyn is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018, as voted by prestigious World Travel Awards

Cendyn™ · 24 Sep

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America's Leading Hotel CRM

Cendyn has been nominated for four prestigious World Travel Awards 2018
Cendyn has been nominated for four prestigious World Travel Awards 2018

Cendyn™ · 12 Sep

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been nominated for four World Travel Awards; Wor

Aggregating your hotel data with CRM
Aggregating your hotel data with CRM — By Nicki Graham

Cendyn™ · 5 Sep

It wasn't long ago that all the information hotels had on a guest could fit on a single registration card. In the late 1980s, the introduction of the property management system marked the beginning of the digitization of data.

Cendyn is Asia’s Leading Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards
Cendyn is Asia’s Leading Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards

Cendyn™ · 4 Sep

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Asia's Leading Data-Driven Marketi