Cendyn’s Middle Eastern footprint grows as FIVE Jumeriah Village Dubai adds revintel® to their hotel tech stack
Cendyn’s Middle Eastern footprint grows as FIVE Jumeriah Village Dubai adds revintel® to their hotel tech stack

Cendyn™ · 17 Sep

Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce FIVE Jumeirah Village Dubai has j

Cendyn Announces New Leadership Team
Cendyn Announces New Leadership Team

Cendyn™ · 13 Sep

Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces today a new leadership team to further driv

Rainmaker, a Cendyn company, ranks on Inc. 5000 list of America’s fastest-growing private companies
Rainmaker, a Cendyn company, ranks on Inc. 5000 list of America’s fastest-growing private companies

Cendyn™ · 21 Aug

Cendyn is proud to announce that The Rainmaker Group, a Cendyn Company, has ranked on the Inc. 5000 list of the fastest growing privately held compan

Cendyn announces acquisition of The Rainmaker Group
Cendyn announces acquisition of The Rainmaker Group

Cendyn™ · 1 Aug

Cendyn, the leading innovator in hotel CRM and hotel sales platforms for the hospitality industry, today announces the acquisition of The Rainmaker G

My biggest frustration with Tech in hotels - Thoughts from - Michael Bennett, SVP Marketing @Cendyn

HospitalityNet · 25 Jun

HN Sentiment Survey - Michael Bennett: As a traveler my single biggest frustration with hotel tech is?<br/>My biggest frustration with Tech in hotels

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Cendyn announces strategic follow on equity investment from Accel-KKR
Cendyn announces strategic follow on equity investment from Accel-KKR

Cendyn™ · 19 Jun

Cendyn, the leading provider of hotel CRM and hotel sales platforms for the hospitality industry today, announces a strategic follow on investment fr

Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019
Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019

Cendyn™ · 11 Jun

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe's Leading Hotel CRM Technol

The future of CRM, AI and machine learning for hotel marketing
The future of CRM, AI and machine learning for hotel marketing — By Casey Munck

Cendyn™ · 7 Apr

Technology has dramatically shifted the way hotels engage with customers, says Cendyn’s Casey Munck. Continuous optimization based on unified data is the key to success in the future.

Getplanning, by Cendyn, launches To Do Lists a new feature to keep hoteliers on top of their tasks
Getplanning, by Cendyn, launches To Do Lists a new feature to keep hoteliers on top of their tasks

Cendyn™ · 7 Feb

Getplanning, by Cendyn is excited to announce the launch of a useful new task management feature, To Do Lists, that allows you to easily manage workf

Cendyn is the World’s Leading Hotel CRM Technology Provider 2018
Cendyn is the World’s Leading Hotel CRM Technology Provider 2018

Cendyn™ · 3 Dec

Boca Raton, Florida, December 3, 2018 - Cendyn has taken home four World Travel Awards at the prestigious Grand Final Gala Ceremony on December 1, 20

Sofia Hotels Management implements Cendyn’s eInsight CRM across their hotel group
Sofia Hotels Management implements Cendyn’s eInsight CRM across their hotel group

Cendyn™ · 15 Nov

November 15, 2018 - Boca Raton, Florida - Sofia Hotels Management, a Bulgarian hotel management company, has selected Cendyn to power CRM across thei

Fleming’s Hotels implements best-in-class hotel CRM platform, Cendyn’s eInsight, across their hotel group
Fleming’s Hotels implements best-in-class hotel CRM platform, Cendyn’s eInsight, across their hotel group

Cendyn™ · 4 Oct

Thursday, October 4, 2018 - Frankfurt, Germany - Fleming's Hotels, a modern leader in the business & leisure hospitality marketplace in Germany, has

Cendyn is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018, as voted by prestigious World Travel Awards
Cendyn is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018, as voted by prestigious World Travel Awards

Cendyn™ · 24 Sep

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America's Leading Hotel CRM

Cendyn has been nominated for four prestigious World Travel Awards 2018
Cendyn has been nominated for four prestigious World Travel Awards 2018

Cendyn™ · 12 Sep

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been nominated for four World Travel Awards; Wor

Aggregating your hotel data with CRM
Aggregating your hotel data with CRM — By Nicki Graham

Cendyn™ · 5 Sep

It wasn't long ago that all the information hotels had on a guest could fit on a single registration card. In the late 1980s, the introduction of the property management system marked the beginning of the digitization of data.

Cendyn is Asia’s Leading Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards
Cendyn is Asia’s Leading Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards

Cendyn™ · 4 Sep

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Asia's Leading Data-Driven Marketi

How Harbor House Inn sailed to No. 1 on TripAdvisor & cut OTA commissions by 35%
How Harbor House Inn sailed to No. 1 on TripAdvisor & cut OTA commissions by 35%

Cendyn™ · 22 Aug

A small hotel with a big heart, Harbor House is a quiet little inn off the Santa Barbara coast that enjoys a loyal following of repeat guests who pra

Cendyn is Europe's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards
Cendyn is Europe's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency 2018 as voted by prestigious World Travel Awards

Cendyn™ · 4 Jul

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe's Leading Hotel CRM Technol

Cendyn releases eNgage application for delivering real-time guest intelligence and recommendations to hotel associates
Cendyn releases eNgage application for delivering real-time guest intelligence and recommendations to hotel associates

Cendyn™ · 15 Jun

Cendyn, the leading provider of hotel CRM and sales platforms, announced the next-generation release of its Cendyn eNgage guest intelligence solution

Cendyn integrates with Sitecore via Hedgehog to elevate real-time marketing personalization
Cendyn integrates with Sitecore via Hedgehog to elevate real-time marketing personalization

Cendyn™ · 12 Jun

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, announced a new partnership with Hedgehog, a digital

Use actual intelligence to expand revenue potential throughout the guest journey
Use actual intelligence to expand revenue potential throughout the guest journey — By Michael Bennett

Cendyn™ · 23 May

We can't escape the topic of AI today. In a world of big data and personalization, it's shaping how we approach everything in the hospitality industry. But as powerful as artificial intelligence is, machine learning must be leveraged alongside hotel expertise and data management strategy to drive forward smarter, more accurate marketing results.

Revenue Manager’s guide to CRM
Revenue Manager’s guide to CRM — By Nicki Graham

Cendyn™ · 9 May

Hotels use CRM to engage guests from the moment they book a room, throughout their stay, and on to every return visit. Every touch point along the way, from personalized marketing emails to confirmation to survey or post-stay offer, tells the guest, "We understand you, we value your business, and we're here to help." But CRM doesn't just happen naturally. Whether you work for an independent boutique hotel or a big-brand resort, you need a clear understanding of goals and responsibilities. You also need fast, reliable software that works quietly in the background, automating guest communications, collecting data, and building rich guest profiles.

Hotel marketer’s guide to personalization
Hotel marketer’s guide to personalization

Cendyn™ · 8 May

With the vast amount of data we produce online, guests now expect hotels to anticipate their needs and desires. Unfortunately, too often personalizat

Hit the OTAs with a rebound: 5 direct booking strategies for hotels
Hit the OTAs with a rebound: 5 direct booking strategies for hotels — By Casey Munck

Cendyn™ · 8 May

Love them or hate them, the OTAs are here to stay. Smart hotels know they must take control of their data and deploy smart marketing strategies to lure guests to book direct, which provides the lowest cost per acquisition and builds customer loyalty.

Cendyn nominated for two World Travel Awards 2018 across three regions
Cendyn nominated for two World Travel Awards 2018 across three regions

Cendyn™ · 3 May

Cendyn, the leading CRM and sales platform in the hospitality industry, has been nominated for two World Travel Awards across three regions; Leading

Segmentation throughout the guest journey
Segmentation throughout the guest journey — By Nicki Graham

Cendyn™ · 2 May

How do you communicate with your guests once they've made a booking? Before answering this, think for a minute about all the different ways a guest could book a reservation with your hotel – direct, OTA or travel agent to name a few. Also think about how many reasons there are for travelling – business, vacation, family, friends etc. Given this, now think about how you are communicating with every one of those guests: