Moving the Needle for Hospitality Technology Takes Innovation, Agility, and Alignment
Moving the Needle for Hospitality Technology Takes Innovation, Agility, and Alignment — By Kevin King

Shiji Group · 21 Nov

The success of the hospitality industry has always been rooted in the provision of service and the continued cultivation of relationships. While the rapid advancement of mobile and cloud-based technologies are enhancing the ways hoteliers can interact with travelers, the underlying goal remains the same: to create an exceptional guest experience.

PSD2 IN REAL LIFE: How The New Payment Service Directive Works for Hotels and Online Bookings
PSD2 IN REAL LIFE: How The New Payment Service Directive Works for Hotels and Online Bookings — By Shlomit Kugler

Shiji Group · 12 Sep

By now, you've likely heard about the new credit card payment service directive and its potential repercussions in our industry. What you may not know, however, is that PSD2 is nothing new in fact, it was first implemented back in 2015, even though not all its parts were enacted simultaneously. Strong Customer Authentication, particularly, was meant to come into force only on September 14th, 2019, four years after the approval of the directive. So, you'd imagine the industry to be ready, wouldn't you? Well, not quite...

Single Guest Profiles
Single Guest Profiles — By Kevin King

Shiji Group · 13 Aug

At the recent, CHAT 2018 (China Hotel and Tourism Forum) in Shanghai, Kevin King, COO of Shiji, was invited to deliver a keynote speech on "Hotel Operation Technology". As one of the largest hospitality conferences in China, CHAT aims to explore new ideas for hospitality industry future development with trade professionals.