Technology + Guest Experience = Your Greatest Competitive Advantage
Technology + Guest Experience = Your Greatest Competitive Advantage — By Franziska Terzer

TrustYou GmbH · 11 Nov

If you've been working in hospitality and travel for any time at all, you know that the competition is fierce. Every year, new tech innovations arise, disruptive concepts shake the market, and it is getting slightly harder to compete with such a great number of hotels, accommodations, and the sharing economy.

TrustYou and Impala Collaboration Enables Seamless Guest Data Exchange between Hotels and their PMSs
TrustYou and Impala Collaboration Enables Seamless Guest Data Exchange between Hotels and their PMSs

TrustYou GmbH · 4 Nov

TrustYou announced today its new collaboration with Impala, the platform delivering real-time hotel data to the hospitality industry. Through this ne

Hotel Budget Season - Tips for Your 2020 Strategy
Hotel Budget Season - Tips for Your 2020 Strategy

TrustYou brainTRUST Blog · 3 Oct

It’s officially budget season again, and the growing list of priorities and considerations for a successful 2020 is currently top of mind. I know fro

Oldie but goodie: Why replying to reviews is still the key to a successful online reputation
Oldie but goodie: Why replying to reviews is still the key to a successful online reputation — By Kevin Kitchen

TrustYou GmbH · 1 Oct

By now, we all know that reviews impact a traveler's booking decision. Numbers and studies vary, but in general, hoteliers know that not paying attention to ratings, reviews, and opinions of guests will cost them bookings, revenue, and a good reputation.

TrustYou Launches New Restaurant Feedback Solution With Targeted Features to Drive F&B Revenue
TrustYou Launches New Restaurant Feedback Solution With Targeted Features to Drive F&B Revenue

TrustYou GmbH · 22 May

Feedback management expert TrustYou announces the launch of its restaurant tool, in a continuous effort to help the representatives of the food and b

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Weekly Roundup #17: Travel, Tech, and Social Media
Weekly Roundup #17: Travel, Tech, and Social Media

TrustYou brainTRUST Blog · 26 Apr

Google Maps has updated its desktop and mobile app versions to add filters for its hotel search functionality. Users can now search properties to fin

TrustYou Expands Market Presence In The Middle East
TrustYou Expands Market Presence In The Middle East

TrustYou GmbH · 26 Apr

TrustYou, the globally operating expert for guest feedback, expanded further into promising markets of the Middle East and announces partnerships wit

Weekly Roundup #16: Travel, Tech, and Social Media
Weekly Roundup #16: Travel, Tech, and Social Media

TrustYou brainTRUST Blog · 19 Apr

Over the last several years, we've seen Google become a major player in the travel industry. In the last six months in particular, Google has gone fr

5 Revenue-Generating Technologies - Using Hotel Tech to Drive More Profit
5 Revenue-Generating Technologies - Using Hotel Tech to Drive More Profit

TrustYou brainTRUST Blog · 21 Mar

Ah, technology and revenue… our inexhaustible sources of discussion and research. When we talk about tech innovations, what normally first pops into

Weekly Roundup #11: Travel, Tech and Social Media
Weekly Roundup #11: Travel, Tech and Social Media

TrustYou brainTRUST Blog · 15 Mar

In a span of just a few months, Google’s threat to booking travel has become a looming even larger. Indeed, Skift said last October Google’s new hote

Louvre Hotels Group Selects TrustYou’s Feedback Platform To Strengthen The Guest Experience In Its Properties Worldwide
Louvre Hotels Group Selects TrustYou’s Feedback Platform To Strengthen The Guest Experience In Its Properties Worldwide

TrustYou GmbH · 28 Feb

TrustYou announces a significant addition to its global portfolio of clients by revealing its new partnership with Louvre Hotels Group. The French ho

Weekly Roundup #8: Travel, Tech and Social Media
Weekly Roundup #8: Travel, Tech and Social Media

TrustYou brainTRUST Blog · 22 Feb

Friday means a new Weekly Roundup, so welcome back to our blog! Make yourself comfortable - we have news, stories, and everything newly-released in t

TrustYou Releases New Comprehensive eBook Showcasing How Direct Messaging Elevates the Hotel Experience
TrustYou Releases New Comprehensive eBook Showcasing How Direct Messaging Elevates the Hotel Experience

TrustYou GmbH · 6 Feb

Today, TrustYou announced the release of its latest eBook, The Complete Guest Engagement Guide - How Messaging Elevates The Hotel Experience. The fre

Weekly Roundup #5: Travel, Tech and Social Media
Weekly Roundup #5: Travel, Tech and Social Media

TrustYou brainTRUST Blog · 1 Feb

The Weekly Roundup is back and it seems like we’ve had another busy week in hospitality. You know how this works: we kept a close eye on the recent n

Weekly Roundup #51: Travel, Tech and Social Media
Weekly Roundup #51: Travel, Tech and Social Media

TrustYou brainTRUST Blog · 21 Dec

Greetings everyone and welcome to our very last Weekly Roundup of 2018! We’re getting ready for the holidays and a well-deserved vacation, so this is

10 Years in Professional Software Development

TrustYou brainTRUST Blog · 20 Dec

Slavik, Team Lead of TrustYou Messaging, has spent 10 years in professional software development this year, a third of his entire life. Time to pause

Weekly Roundup #49: Travel, Tech and Social Media
Weekly Roundup #49: Travel, Tech and Social Media

TrustYou brainTRUST Blog · 7 Dec

It’s the end of another great week in hospitality and our Weekly Roundup is here to summarize what went on, what’s news, and what’s interesting. As a

How to Consolidate Hotel Technology After an Acquisition

TrustYou brainTRUST Blog · 21 Nov

The hospitality industry is no stranger to mergers & acquisitions. In fact, it seems that every few months we hear about a new big purchase; most rec

TrustYou Analysis Highlights the Most Impactful Hotel Review Topics By Market With Global And Regional Impact Scores
TrustYou Analysis Highlights the Most Impactful Hotel Review Topics By Market With Global And Regional Impact Scores

TrustYou GmbH · 14 Nov

TrustYou, the world's largest guest feedback platform, released a comprehensive analysis of regional and global hotel review topics. Through its cont

Hotel Technology Trends - The Face of Hospitality Tech In 2019

TrustYou brainTRUST Blog · 12 Nov

It’s almost the end of another year and it’s been a thrilling one in hospitality. Travel is more popular than ever, technology innovations are on the

Pan Pacific Hotels Group Expands Feedback Management Efforts To Improve The F&B Experience With TrustYou Restaurants
Pan Pacific Hotels Group Expands Feedback Management Efforts To Improve The F&B Experience With TrustYou Restaurants

TrustYou GmbH · 16 Oct

Munich/Singapore, 16 October 2018 - Singapore-based Pan Pacific Hotels Group, which manages Pan Pacific Hotels and Resorts and PARKROYAL Hotels & Res

TrustYou Releases Comprehensive New eBook As A Hotel’s Complete Guide To Revenue-Generating Feedback Management
TrustYou Releases Comprehensive New eBook As A Hotel’s Complete Guide To Revenue-Generating Feedback Management

TrustYou GmbH · 8 Oct

TrustYou, the world's largest guest feedback platform, announces today the release of its most recent eBook: The Ultimate Feedback Guide - Everything

TrustYou and Frontdesk Anywhere Integration Enables Facilitated Direct Messaging For Hotels
TrustYou and Frontdesk Anywhere Integration Enables Facilitated Direct Messaging For Hotels

TrustYou GmbH · 27 Sep

TrustYou, the world's largest guest feedback platform, officially announced the technical collaboration of its Guest Messaging tool with Frontdesk An

How Technology Impacts The Entire Guest Journey - Part III: The Post-Stay Phase

TrustYou brainTRUST Blog · 19 Jul

It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies

How Technology Impacts The Entire Guest Journey - Part II: The On-Site Phase

TrustYou brainTRUST Blog · 5 Jul

Our most recent eBook, The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey, serves as an inspiration for our blog s

TrustYou and Volara Partnership Supports Positive Guest Experiences with Guest-Hotel Communication through Voice Activated Devices
TrustYou and Volara Partnership Supports Positive Guest Experiences with Guest-Hotel Communication through Voice Activated Devices

TrustYou GmbH · 14 Jun

TrustYou, the world's largest guest feedback platform, in collaboration with Volara, the provider of custom voice-based solutions for the hospitality