Technology + Guest Experience = Your Greatest Competitive Advantage
Technology + Guest Experience = Your Greatest Competitive Advantage — By Franziska Terzer

TrustYou GmbH · 11 Nov

If you've been working in hospitality and travel for any time at all, you know that the competition is fierce. Every year, new tech innovations arise, disruptive concepts shake the market, and it is getting slightly harder to compete with such a great number of hotels, accommodations, and the sharing economy.

Hotel Budget Season - Tips for Your 2020 Strategy
Hotel Budget Season - Tips for Your 2020 Strategy

TrustYou brainTRUST Blog · 3 Oct

It’s officially budget season again, and the growing list of priorities and considerations for a successful 2020 is currently top of mind. I know fro

Oldie but goodie: Why replying to reviews is still the key to a successful online reputation
Oldie but goodie: Why replying to reviews is still the key to a successful online reputation — By Kevin Kitchen

TrustYou GmbH · 1 Oct

By now, we all know that reviews impact a traveler's booking decision. Numbers and studies vary, but in general, hoteliers know that not paying attention to ratings, reviews, and opinions of guests will cost them bookings, revenue, and a good reputation.