LoungeUp · 26 Nov
Hotel guest engagement platform, LoungeUp, published the first guest journey market map showing the software solutions that guests use on the various
LoungeUp · 21 May
SMS is one of the most personal communication channels and by far the fastest one. It would seem only logical, therefore, that highly-personalised service providers like hotels would use this type of communication to ensure their guests have a great stay. Surprisingly though, most hotels don't use SMS at all to interact with their guests.
