ALICE Launches Free COVID-19 Recovery Checklist Software
ALICE Launches Free COVID-19 Recovery Checklist Software

ALICE · 25 Mar

ALICE has launched a new free product to help hoteliers operate more efficiently during COVID-19. ALICE's COVID-19 Recovery Checklist Software is ava

ALICE Wins Multiple HotelTechAwards in 2020
ALICE Wins Multiple HotelTechAwards in 2020

ALICE · 8 Jan

ALICE is excited to announce its success in the 2020 HotelTechAwards, taking top honors in several categories. The hotel operations start-up was name

Grupo Posadas Uses ALICE Insights to Predict Guests’ Needs and Improve Hotel Operations
Grupo Posadas Uses ALICE Insights to Predict Guests’ Needs and Improve Hotel Operations

ALICE · 6 Dec

Understanding the details of hotel operations is the key to predicting guests' future needs and ultimately increasing guest satisfaction, says Enriqu

Shujaat Khan at Capital Hilton Tells Us Why He’s Not Looking For Another Concierge Platform
Shujaat Khan at Capital Hilton Tells Us Why He’s Not Looking For Another Concierge Platform

ALICE · 20 Nov

Shujaat Khan, Head Concierge at Capital Hilton in Washington D.C., gives us an inside look at how ALICE has helped enhance the hotel's concierge serv

Nordic Choice Hotels Rolls out New Housekeeping Software and Selection of Brand Standard Operations Software Across 130 Hotels
Nordic Choice Hotels Rolls out New Housekeeping Software and Selection of Brand Standard Operations Software Across 130 Hotels

ALICE · 10 Oct

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, is excited to announce that after a year

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Luxury Cayman Villas Enhances Personalized Services with New Software
Luxury Cayman Villas Enhances Personalized Services with New Software

ALICE · 24 Sep

Luxury Cayman Villas has selected ALICE to streamline communication and enhance staff efficiency across its expansive property of luxury vacation ren

Hotel Commonwealth Hits a Home Run with ALICE Partnership
Hotel Commonwealth Hits a Home Run with ALICE Partnership

ALICE · 10 Sep

Hotel Commonwealth, the official hotel of the Boston Red Sox and, appropriately, one of Boston's most beloved hotels, has chosen ALICE to optimize cr

Montage Los Cabos Enjoys Increasingly-Positive Guest Reviews Through ALICE Partnership
Montage Los Cabos Enjoys Increasingly-Positive Guest Reviews Through ALICE Partnership

ALICE · 27 Aug

Montage Los Cabos has chosen ALICE as their primary platform to implement a guest concierge system and streamline staff and resort communications. AL

ALICE Unveils New Solution to Enhance Housekeeping Productivity and Save Costs
ALICE Unveils New Solution to Enhance Housekeeping Productivity and Save Costs

ALICE · 5 Jun

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, today announced ALICE Housekeeping, a new

ALICE Named to Inc.’s Best Workplaces of 2019
ALICE Named to Inc.’s Best Workplaces of 2019

ALICE · 16 May

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, today announced its recognition as one of

Why Technology And Hospitality Need To Be A Balancing Act
Why Technology And Hospitality Need To Be A Balancing Act — By Alex Shashou

ALICE · 9 May

The competition is at an all-time high for hotels to earn guests' loyalty and many have turned to the latest technology to help them do so, whether it's Japan's hotel staffed entirely by robots or the new FlyZoo hotel using facial recognition in lieu of room keys. While these flashy tech initiatives are trending among media headlines, they don't always align directly with customer satisfaction. Hoteliers today need to find the right balance of technology and hospitality to cater to what their guests want.

“It’s the way we live now, the way we operate:”
“It’s the way we live now, the way we operate:”

ALICE · 8 May

Walker Hotel is expanding its ALICE partnership with its soon-to-open Tribeca location after celebrating a fruitful implementation at Walker Hotel Gr

Transportation Booking Just Got Easier for Concierges at Firmdale Hotels
Transportation Booking Just Got Easier for Concierges at Firmdale Hotels

ALICE · 30 Apr

ALICE, the hospitality industry's leading concierge and hotel operations technology, is newly-integrated with transportation automation platform Chau

New Research Shows 81 Percent of Consumers Want Experience Recommendations from Their Hotels
New Research Shows 81 Percent of Consumers Want Experience Recommendations from Their Hotels

ALICE · 23 Apr

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, today released new research that found a

ALICE Accelerates Expansion Throughout Europe
ALICE Accelerates Expansion Throughout Europe

ALICE · 3 Apr

ALICE, the hospitality industry's leading operations technology, expands its reach in Europe with the placement and hiring of several hotel technolog

“We Love ALICE Because It’s a One-Stop Shop”
“We Love ALICE Because It’s a One-Stop Shop”

ALICE · 20 Mar

The newly-opened EXchange Hotel Vancouver has chosen ALICE to optimize hotel operations and enhance the guest experience in Vancouver's first LEED Pl

ALICE helps the Luxury Chablé Resort take Communication and Staff Operations to the Next Level
ALICE helps the Luxury Chablé Resort take Communication and Staff Operations to the Next Level

ALICE · 13 Mar

ALICE provides Chablé Resort & Spa with an operations system to record and track internal guest requests for effective and efficient communication.

How Luxury Hospitality Brand AKA Standardizes Operations Across 10 of Their Properties
How Luxury Hospitality Brand AKA Standardizes Operations Across 10 of Their Properties

ALICE · 6 Mar

Luxury hospitality brand AKA has partnered with ALICE to standardize operations across ten of its properties. ALICE is the hospitality industry's lea

South Congress Hotel Graduates from Google Hangouts to Software Optimized for Staff Communication and Task Management
South Congress Hotel Graduates from Google Hangouts to Software Optimized for Staff Communication and Task Management

ALICE · 20 Feb

Alongside its sister property Hotel Ella, South Congress Hotel has selected ALICE to optimize staff efficiency, organization, and communication for a

ALICE Sweeps the 2019 HotelTechAwards
ALICE Sweeps the 2019 HotelTechAwards

ALICE · 12 Feb

ALICE is the winning-est hotel technology at this year's HotelTechAwards. Recognized in six awards categories, ALICE proves once again why it's the i

New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay | by Alexander Shashou
New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay | by Alexander Shashou — By Alex Shashou

ALICE · 8 Feb

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors influence hotel satisfaction and found that almost two-thirds of guests (62 percent) with complaints said unfriendly staff are the most frustrating part of their stay.

How Viceroy Los Cabos Creates an Immersive Guest Experience
How Viceroy Los Cabos Creates an Immersive Guest Experience

ALICE · 6 Feb

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ALICE Announces the Appointment of Alissa Hendel as Senior Vice President for Strategic Partnership and Brands
ALICE Announces the Appointment of Alissa Hendel as Senior Vice President for Strategic Partnership and Brands

ALICE · 24 Jan

ALICE, the hospitality industry's leading operations technology platform, is excited to announce Alissa Hendel has joined the company as SVP for Stra

ALICE Celebrated as the #1 Best Place to Work in Hotel Tech 2019
ALICE Celebrated as the #1 Best Place to Work in Hotel Tech 2019

ALICE · 23 Jan

ALICE is excited to share we have been named 2019's #1 Best Place to Work in Hotel Tech by Hotel Tech Report. HTR surveys thousands of hotel tech emp