Le Meridien Hotel Boosting its Bottom Line and Personalizing Service with AVaStar
Le Meridien Hotel Boosting its Bottom Line and Personalizing Service with AVaStar

Electro-Media Design, Ltd. · 12 Nov

AVaStar, the hospitality industry's first subscription support program for audiovisual/event technology services, is driving profitability for Le Mer

Struggling to Afford New AV Equipment in 2020? Financing Options Now Available Through AVaStar
Struggling to Afford New AV Equipment in 2020? Financing Options Now Available Through AVaStar

Electro-Media Design, Ltd. · 15 Oct

AVaStar has teamed with industry funding sources to enable hoteliers to purchase or upgrade Event Technologies (ET) that meet rapidly evolving custom

It’s More than Okay to Self-Operate Your Audiovisual Services
It’s More than Okay to Self-Operate Your Audiovisual Services — By Jeff Loether

Electro-Media Design, Ltd. · 12 Jun

Outsourcing audiovisual services to a third-party provider has its advantages but is not always the right choice for every facility. Hotels and conference centers that provide standard presentation and voice reinforcement services often choose to use their own equipment and staff since they have only occasional needs for advanced equipment, support or labor. To help determine if a venue should self-operate its day-to-day AV services, operators first need to evaluate their venues, the types of support required for the events they book, the capabilities of their operating staff, and the needs/expectations of meeting planners and attendees.

Does Your AV Services Provider Like Working for Your Hotel?
Does Your AV Services Provider Like Working for Your Hotel? — By Jeff Loether

Electro-Media Design, Ltd. · 30 May

Outsourcing audiovisual services is a viable option for many hotels. In addition to lowering operational and labor costs, it ensures that your guests receive professional equipment and support. While the provider will handle most of the day-to-day responsibilities, the hotel should still plan and budget for the service and maintenance of any built-in AV systems and infrastructure. This will allow the AV services provider to deliver services as efficiently as possible, creating a win for them, you and your guests.

Outsourcing Audiovisual Equipment Has Its Advantages
Outsourcing Audiovisual Equipment Has Its Advantages — By Jeff Loether

Electro-Media Design, Ltd. · 29 May

Outsourcing audiovisual equipment is by far the dominant model in the hotel industry, especially in large hotels that cater to convention business. It is also the norm in standard business hotels that cater to group and local business meetings, as well as social business on the weekends. For self-operated hotels, however, outsourcing is not be as prevalent. These properties are typically smaller in size and cater to the small, executive level meetings market as they do not typically have expansive meeting spaces. These hotels have ownership support and an operator that can provide the service with a small technical staff, or with other support staff.

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EMD Showing How Interior Design, Technology and People Can Work Together to Create Better Meetings at HD Expo
EMD Showing How Interior Design, Technology and People Can Work Together to Create Better Meetings at HD Expo

Electro-Media Design, Ltd. · 1 May

For nearly 30 years, Electro-Media Design Ltd. has been bringing the science of "ArchiTechnologySM" to hotels and conference facilities across the gl

You’ve Chosen to Self-Manage AV: Now What Happens If You Don’t Own ALL the Equipment Meeting Planners are Asking For?
You’ve Chosen to Self-Manage AV: Now What Happens If You Don’t Own ALL the Equipment Meeting Planners are Asking For? — By Eric Bracht

Electro-Media Design, Ltd. · 28 Mar

You've got a newly built or recently remodeled hotel, and you've made the decision to self-manage the AV services process. Bill, your hotel's banquet manager, was chosen to be responsible for the hotel's built-in and portable AV equipment. To help Bill, you've invested in AVaStar, a managed-services solution that provides step-by-step guidance to manage every aspect of the AV services process. Bill plans and details all meeting technology needs, including ensuring that portable and built in equipment is working and ready for customer use, all while controlling expenses. But what happens when a meeting planner asks Bill for event technologies that your hotel doesn't own?

Without a How-To Book for AV Services, Who is Training Hotel Staff on Sales, Set Up and Preventive Maintenance?
Without a How-To Book for AV Services, Who is Training Hotel Staff on Sales, Set Up and Preventive Maintenance? — By Eric Bracht

Electro-Media Design, Ltd. · 14 Mar

You've recently opened your hotel or refurbished some of your spaces and took all the necessary steps to ensure that the AV systems were installed properly and working efficiently. This is great news, but . . . who at the hotel will manage all this equipment? There are projectors, screens, flat panel displays, indoor/outdoor speakers, digital signage displays, and background music systems. There may also be portable AV gear, such as wired and wireless microphones, cables, portable projectors and screens, lighting instruments, mixers and adapters. Someone needs to be responsible for the proper care of these systems and equipment, such as preventative maintenance, managed operations, break-fix repair, and software updates. These activities require awareness, skills, procedures, and budgets.

There is No How-To Book for AV Services, But There is AVaStar
There is No How-To Book for AV Services, But There is AVaStar — By Eric Bracht

Electro-Media Design, Ltd. · 28 Feb

You're getting ready to open your hotel (or are just taking over at a property) and see that there are installed AV systems in your event spaces; there are projectors and screens and flat panel displays in various rooms and public areas. There are different sizes and types of speakers installed throughout the property, indoors and outside. There are control panels and connection plates and racks full of AV equipment. There are boxes containing portable AV gear, including wired and wireless microphones, cables, portable projectors and screens, lighting instruments, mixers and adapters. There's also digital signage displays and background music systems throughout the meeting and public spaces.

How Hoteliers Can Be Responsible with the Owners’ AV Technology Investment
How Hoteliers Can Be Responsible with the Owners’ AV Technology Investment — By Eric Bracht

Electro-Media Design, Ltd. · 14 Feb

It's been a decade since the hospitality industry emerged from the depths of the economic recession. It took some time, but today hoteliers are experiencing a strong U.S. economy coupled with one of the lowest unemployment rates in history. According to the Deloitte 2019 US Travel and Hospitality Outlook, "unprecedented growth, driven by a robust economy, rising global consumer purchasing power, and digital innovation, however, comes with strings attached." Mounting operating costs, fuel costs, wage increases for staff, and real estate appreciation are just a few of the obstacles staring down hoteliers and putting them under immense pressure to operate leaner this year. With a downturn on the horizon, the Deloitte report is advising that hoteliers focus on operating more efficiently, saying that "creating leaner, more efficient businesses may require bolder thinking in 2019."

Forecast Shows Event Technology is Driving Meetings Success
Forecast Shows Event Technology is Driving Meetings Success — By Jeff Loether

Electro-Media Design, Ltd. · 29 Nov

Its a great time to be in the meetings business. According to the American Express 2019 Global Meetings & Events Forecast, the meetings industry is settling into a new normal. More meetings will be planned for 2019, and they will be longer in duration and will attract more attendees. Of importance to hoteliers is this excerpt: We need to create within a meetings and events environment the same experience that meeting attendees and owners are able to achieve within their personal lives. We need to continue to drive for a more seamless and consumer-type experience for the meeting attendee and owner.

While ‘Celebrating the Past and Charting the Future’ Don’t Overlook Event Technologies as a CapEx Investment
While ‘Celebrating the Past and Charting the Future’ Don’t Overlook Event Technologies as a CapEx Investment — By Jeff Loether

Electro-Media Design, Ltd. · 10 Oct

This week in Miami, the International Society of Hospitality Consultants is celebrating its 30th Anniversary. Three decades ago, this association was founded by 19 members; today it's a society of 229 members in 29 countries. The theme of the 30thAnniversary event is is "Celebrating the Past, Charting the Future." As someone who has worked in the event technology field for nearly 40 years (from concept through design, to construction, commissioning, and operations), I have spent my career consulting with hoteliers and conference center operators to better manage their AV technologies. This year's Annual Conference theme is extremely relevant to users of AV technologies. Here's why:

5 Reasons to Add AV Management Software to a Hotel’s 2019 Capital Budget
5 Reasons to Add AV Management Software to a Hotel’s 2019 Capital Budget

Electro-Media Design, Ltd. · 21 Sep

Recent reports are showing that the meetings segment of hospitality is flourishing, and technology is of critical importance to event planners in ven

Built-In or Portable: What’s Your AV Strategy?
Built-In or Portable: What’s Your AV Strategy? — By Jeff Loether

Electro-Media Design, Ltd. · 8 Aug

To say that AV services are "out of balance" in some operations is an understatement. When properly managed, AV can produce the second highest profit margin in a hotel - behind rooms. However, as my good friend John Burns, president of Hospitality Technology Consulting, recently said, "No one understands [AV], and no one really wants to."

Hoteliers Self-Operating their AV Services are ‘All Ears’ When it Comes to AVaStar by EMD
Hoteliers Self-Operating their AV Services are ‘All Ears’ When it Comes to AVaStar by EMD

Electro-Media Design, Ltd. · 19 Jul

Electro-Media Design (EMD) President Jeff Loether was "all ears" at HITEC Houston last month as he listened to hoteliers' tales of woe when self-mana

Electro-Media Design Unveils AVaStar at HITEC
Electro-Media Design Unveils AVaStar at HITEC

Electro-Media Design, Ltd. · 19 Jun

Today at HITEC, Electro-Media Design is introducing a new solution for venue operators that will make the self-managing of AV Technologies an asset,

EMD Offering ‘Self- Audit Questionnaire’ to Aide HITEC Attendees with Tradeshow Strategy
EMD Offering ‘Self- Audit Questionnaire’ to Aide HITEC Attendees with Tradeshow Strategy

Electro-Media Design, Ltd. · 12 Jun

Who budgets Capex funds for AV equipment and systems at your hotel … Finance … IT … AV? Do the presentation systems at your property meet your curren

Struggling with Self-Managing AV Services? Help is On the Way with AVaStar
Struggling with Self-Managing AV Services? Help is On the Way with AVaStar

Electro-Media Design, Ltd. · 23 May

Self-managing technology requirements for meetings and events can be stressful for small hotel operators, especially those who don't have the luxury

See the Future of Meetings at HITEC via AVaStar
See the Future of Meetings at HITEC via AVaStar

Electro-Media Design, Ltd. · 16 May

The adoption and use of new technology has sparked a shift in meeting planner objectives and goals. According to the International Association of Con

5 Top Problems with Un-Managed AV Services
5 Top Problems with Un-Managed AV Services

Electro-Media Design, Ltd. · 8 May

Technology is driving all aspects of our lives. In the meetings environment, it is playing a role more important than ever before. Just look at AAA's