Converged CRS And PMS Are Finally Here! Now What?
Converged CRS And PMS Are Finally Here! Now What? — By George Roukas

Hudson Crossing · 14 May

Much has been written recently about the convergence of central reservation systems and property management systems. There are two reasons for all the writing: first, because it represents such an improvement in how hotels process their bookings and manage stays, and second because we've been waiting for over a quarter century for these converged systems to appear. Now that it looks like convergence is finally going to happen, let's consider its context and look ahead to convergence's wider implications: