Travel 2.0 takes flight

hotelmarketing.com · 23 May

For airlines, hotels, cruise lines, tour companies, and others, opportunities abound to take marketing, sales, and the travel experience to greater h

A new way of thinking about your PMS: the API first approach

hotelmarketing.com · 19 May

Legacy PMSs make it difficult and costly to connect all systems. Even some modern, cloud-based PMSs aren't developed in a way that makes connectivity

Adobe study: Voice commerce rises as top priority

hotelmarketing.com · 14 May

Voice technology is quickly becoming the status quo for brands looking to reach and better engage consumers.

TripAdvisor facilitates searches for safety-related reviews

hotelmarketing.com · 14 May

TripAdvisor introduced a new search filter that makes it easier for TripAdvisor users to find safety-related reviews for hotels, attractions and rest

Tech and techniques to maximise the hotel metrics that matter most to you: part 2

hotelmarketing.com · 14 May

Once the right technology is in place, the next step is to operationalise the techniques that maximise results.

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Self-serve kiosks becoming more popular at hotels
Self-serve kiosks becoming more popular at hotels

hotelmarketing.com · 13 May

As self-serve options evolve and become widespread for guests at hotels, hoteliers are mindful to not lose the human element entirely.

Hilton: Top trends shaping the way we travel

hotelmarketing.com · 13 May

With more and more travellers looking for travel experiences that promote health and well-being through physical, psychological, or spiritual activit

Restaurant POS system trends to look out for in 2019

hotelmarketing.com · 12 May

The role of the POS system, used primarily for billing, has evolved into an operations hub that connects all your online order sources, guest-facing

Hoteliers: Everything you need to know from Google's I/O conference
Hoteliers: Everything you need to know from Google's I/O conference

hotelmarketing.com · 12 May

Privacy was a primary focus, as was the continued evolution of Google's triple-threat ecosystem of Android, search, and voice assistant.

Hotel industry has to invest more in technology

hotelmarketing.com · 9 May

For some, the hotel industry requires a fundamentally different notion to how it sells and packages merchandise, physical goods and experiences.

Hotels: The legal issues of working with blockchain

hotelmarketing.com · 9 May

While hoteliers might be interested in working with blockchain they need to keep in mind some legal hurdles, particularly in relation to GDPR.

Customer loyalty in a hyper-segmented hotel landscape

hotelmarketing.com · 9 May

While many hotel branding companies have recently announced reforms in their rewards structures, their programs are still primarily based on a point

Hotelbeds launches 'Star Collection Online' to boost bookings for hotel partners

hotelmarketing.com · 5 May

Operating in both the Hotelbeds wholesale channel and the Bedsonline retail platform, hotels featured in ‘Star Collection Online’ microsite will maxi

Google expands tour search

hotelmarketing.com · 28 Apr

Google has significantly expanded its Touring Bird activities booking app, growing the platform's reach from 20 to 200 destinations worldwide.

Two in three travel programs impacted by data breaches

hotelmarketing.com · 28 Apr

Nearly 70 per cent of travel buyers say their travellers have been affected by a payment-related data breach from an outside vendor such as an airlin

Starwood data breach: Lessons for the hotel industry

hotelmarketing.com · 14 Apr

Experts explain the lessons the hotel industry can learn from the details Marriott shared about the Starwood data breach in his testimony before a co

How OYO is working to become the world's biggest hospitality chain, one hotel at a time

hotelmarketing.com · 24 Mar

The company has grand plans to dominate the world of hospitality through a shrewd combination of technology, a proven business model, and a technolog

Blending technology and the customer experience

hotelmarketing.com · 21 Mar

Guest-facing hotel technology can take many forms, and brand executives say it’s important to prioritize spending so it matches what guests want.

Hotel alternatives also face tech, distribution hurdles

hotelmarketing.com · 12 Mar

The line between traditional hotels and alternative accommodations continues to be blurred in the world of hospitality.

Major retailers, restaurants not ready for voice search

hotelmarketing.com · 7 Mar

Consumers are trending toward using their voice to search for products and conduct purchases, but few brands have incorporated a voice optimization s

Business travel in 2019: People-centricity driven by smart technology

hotelmarketing.com · 6 Mar

Similar to a lot of industries today, the business travel sector is set to become more customized and personalized thanks to advancements in artifici

How travel brands can get more from social media

hotelmarketing.com · 6 Mar

With millions of holiday-goers willing to share holiday snaps and travel experiences online, social media has become a holiday browsing hotspot and c

The lowdown from Travel Technology Europe 2019

hotelmarketing.com · 4 Mar

Read on to get the latest on outbound Chinese travel, Expedia's take on Artificial Intelligence and what the industry has learned post-GDPR.

What should the perfect hotel tech partner look like?

hotelmarketing.com · 4 Mar

There's some truth to the increasingly ubiquitous saying that all companies are technology companies now.

Leading hotel booking startups from Europe

hotelmarketing.com · 26 Feb

While Booking.com and Expedia lead the segment, there are some amazing tech startups which are transforming the sector and gunning fierce competition

Booking.com, Expedia & Co were misleading users. They've agreed to change

hotelmarketing.com · 6 Feb

Searching for a hotel room online might soon get a little more transparent, at least for UK consumers.