Sales training, tech top independent hotel spending plans · 18 Dec

To compete effectively with branded hotels and be ready in case of a slowdown in some markets, independent hoteliers said 2020 spending priorities wi

Kara Swisher on the tech trends shaping the travel industry · 26 Nov

How travel professionals respond to the next digital age is going to be critical to the future of their businesses, journalist Kara Swisher cautioned

Singapore hotels to use facial recognition to speed check-in · 19 Nov

Hotels are trialing the use of facial-recognition technology to speed up guests' check-in times in an initiative that's linked up with the city-state

Amadeus to target hospitality growth with 'Utopia' tech solution for hotels
Amadeus to target hospitality growth with 'Utopia' tech solution for hotels · 12 Nov

The company is targeting international expansion for its hospitality business with what it claims is a "powerhouse" solution for hoteliers.

The future of restaurants? Tech-driven - and complicated · 10 Nov

Technology will be one of the restaurant industry's biggest assets over the next 10 years, even as that same technology helps to feed rising competit

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Adoption and developments in voice use in travel
Adoption and developments in voice use in travel · 30 Oct

Voice technology is a natural fit for travel and likely to become as ubiquitous over time as the mobile phone that accompanies so many travelers alre

The hotel experience gets high-tech
The hotel experience gets high-tech · 28 Oct

Guests can check-in via phone and even choose their own room as hotels get a digital makeover.

CRS Buyer's Guide: There is more to the CRS than meets the eye · 22 Oct

As you're shopping around for new technology solutions, you need to be well-informed and ask pertinent questions to uncover what's under the hood.

RoomIt by CWT expands channel manager connectivity · 10 Oct

SiteMinder, Vertical Booking, RateGain and RateTiger have signed distribution agreements with the company.

GDS: Evolution in air distribution is happening, but slowly · 6 Oct

The three major GDSs are inching forward in their efforts to make New Distribution Capability (NDC) content widely available to travel advisors.

Expedia study reveals technology investment priorities for hotels
Expedia study reveals technology investment priorities for hotels · 1 Oct

Chain hotels 77% more likely to increase technology investments, while independent counterparts prioritize room renovation. opens nominations for its 2020 Technology Playmaker Awards · 1 Oct

Introduced in 2017, the awards recognize women who are pushing the boundaries of excellence, leadership and innovation in technology, and inspiring f

Hotelier's guide to 2020 digital marketing & technology budget planning
Hotelier's guide to 2020 digital marketing & technology budget planning · 1 Oct

Budgeting season is a time to analyze your hotel's marketing and technology initiatives from the previous year and set a new plan in action to start

50 years of the hotel PMS (and why it matters) · 24 Sep

Despite the technological progress made during all of those years, for most of that time hotels have relied on legacy systems with relatively basic f

The shift away from out-of-the-box hotel management solutions · 12 Sep

Until recently, hotels had been stuck with one singular approach to their tech: a closed, out-of-the-box solution to manage nearly all their business

How smart tech could revolutionize hotel operations · 12 Sep

Integrating artificial intelligence and machine learning into hotel management provides opportunities to improve revenue-management strategy, staffin

OYO to invest in machine learning-powered dynamic pricing
OYO to invest in machine learning-powered dynamic pricing · 3 Sep

The company has acquired a Copenhagen-based data science company, with machine learning and business intelligence capabilities, specialized in dynami

A blockchain to reconcile hotel commissions · 27 Aug

Travelport working with IBM, BCD Travel and three hotel chains--has created a minimum viable product solution that uses blockchain to reconcile the c

New Four Seasons app offers custom-build travel itineraries · 26 Aug

A new trip planning itinerary feature means it is simpler than ever for Four Seasons guests to customize a stay exactly to their preferences, all in

The Standard Hotels to launch app based on personal recommendations · 19 Aug

Group aims to take on OTAs by 'making everybody a travel agent.

Trends in conversion rate optimization for travel websites · 18 Aug

The customer journey for someone traveling is much different than a traditional e-commerce experience.

Why Choice Hotels is giving its technology team a seat at the table · 12 Aug

Robert McDowell, chief commercial officer of Choice Hotels, explains why he's making sure the company's technology team has a seat at the table - and

TravelClick Demand 360 adds alternative accommodation data · 24 Jul

TravelClick announces the immediate availability of the Alternative Accommodations Solution, the latest addition to its business intelligence product

Travelport optimistic about constructing a customer-centric future · 17 Jul

The company sees digital transformation of travel businesses as not just a technical exercise but one that requires just as much strategic business a

Google launches Place Topics · 7 Jul

Place Topics use data based on reviews to provide concise information on what customers highlight about your business.

Egencia is building its own hotel rate assurance technology · 3 Jul

The company in the process of building its own technology solution which uses machine learning for hotel rate assurance rather than relies on third-p