2019 Customer Engagement Technology Study
2019 Customer Engagement Technology Study

Hospitality Technology Magazine · 16 Aug

Hotels and restaurants unlock ROI by measuring effect of technology by customer experience and business enhancement.

Delivery Interrupted
Delivery Interrupted

Hospitality Technology Magazine · 16 Aug

A friend of mine recently shared a negative foodservice experience.

5 Steps to a Future-Ready IoT Platform
5 Steps to a Future-Ready IoT Platform

Hospitality Technology Magazine · 16 Aug

Roadmap outlines how to build a foundation for growth with flexible and connected architecture.

Taking Connectivity Beyond Speed and Feeds
Taking Connectivity Beyond Speed and Feeds

Hospitality Technology Magazine · 16 Aug

Future-ready networks focus strategic value on delivering guest experience.

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Shift Happens: 3 Ways Tech is Revolutionizing the Restaurant Workforce
Shift Happens: 3 Ways Tech is Revolutionizing the Restaurant Workforce

Hospitality Technology Magazine · 16 Aug

“Good help is hard to find,” as the saying goes, but today’s labor market requires the addition of “and retain.” According to the United States Burea

Taking Brand Engagement to the Next Level with an Advanced Network
Taking Brand Engagement to the Next Level with an Advanced Network

Hospitality Technology Magazine · 16 Aug

Taking Brand Engagement to the Next Level with an Advanced Network

Mission Innovation
Mission Innovation

Hospitality Technology Magazine · 16 Aug

HT research finds that only 19% of restaurants and 47% of hotels feel they are truly innovative. Here we profile some of the industry's heavy hitters

Beverly Hills Hotel Deploys Self-Service Wine-by-the-Glass Tech in Guestrooms
Beverly Hills Hotel Deploys Self-Service Wine-by-the-Glass Tech in Guestrooms

Hospitality Technology Magazine · 15 Aug

London West Hollywood at Beverly Hills partners with Plum to install the intriguing guestroom tech in all 225 guestrooms.

SevenRooms Appointed as Global Reservation, Table Management & Guest Engagement Platform by Mandarin Oriental Hotel Group
SevenRooms Appointed as Global Reservation, Table Management & Guest Engagement Platform by Mandarin Oriental Hotel Group

Hospitality Technology Magazine · 15 Aug

The platform will be implemented and rolled out across all properties during the next 12 months.

Extended Stay America CEO: 2019 Has Been a Year of Tech Innovation
Extended Stay America CEO: 2019 Has Been a Year of Tech Innovation

Hospitality Technology Magazine · 14 Aug

First half of 2019 sees ESA implement a new PMS, CRM, mobile app and network/broadband tech.

Connected Hotels: How Bluetooth Tech Can Improve the Indoor Guest Experience
Connected Hotels: How Bluetooth Tech Can Improve the Indoor Guest Experience

Hospitality Technology Magazine · 14 Aug

With the average American spending 93% of their lives indoors, offering guests sophisticated tools that give them greater control over their in-room

Harrington Raceway & Casino Selects POS
Harrington Raceway & Casino Selects POS

Hospitality Technology Magazine · 14 Aug

Harrington Raceway has numerous moving operations that make POS system mobility essential.

DoorDash Expands to Montreal
DoorDash Expands to Montreal

Hospitality Technology Magazine · 14 Aug

DoorDash has expanded its product to serve customers, merchants, and Dashers in French.

Domino's Launches E-Bike Delivery Program
Domino's Launches E-Bike Delivery Program

Hospitality Technology Magazine · 14 Aug

E-bikes made for pizza delivery are now available to Domino's stores nationwide.

Applebee's Launches Nationwide Delivery

Hospitality Technology Magazine · 14 Aug

Applebee’s Delivery is now available at participating restaurants nationwide. Customers can order online at Applebees.com or through the mobile app a

How Pieology Scores a Four-Star Service Rating
How Pieology Scores a Four-Star Service Rating

Hospitality Technology Magazine · 14 Aug

Wi-Fi marketing platform was the secret ingredient to improving customer satisfaction.

Potbelly Sandwich Shop Partners with DoorDash
Potbelly Sandwich Shop Partners with DoorDash

Hospitality Technology Magazine · 14 Aug

Potbelly Sandwich Works is available nationwide on DoorDash.

Simple Ways Hotels Can Improve the Customer Experience and Maximize Profitability
Simple Ways Hotels Can Improve the Customer Experience and Maximize Profitability

Hospitality Technology Magazine · 14 Aug

A well-orchestrated and data-backed personalization strategy can help hotels maximize operational efficiencies while delivering impactful customer in

Clicktivated Brings Travel Brands and Tourists Closer Together Through Immersive Video Technology
Clicktivated Brings Travel Brands and Tourists Closer Together Through Immersive Video Technology

Hospitality Technology Magazine · 13 Aug

New partnerships with tourism and travel brands expand Clicktivated's reach and increase user engagement.

Givex, Launches POS and Loaded Ticket Partnership with Winnipeg Football Club
Givex, Launches POS and Loaded Ticket Partnership with Winnipeg Football Club

Hospitality Technology Magazine · 13 Aug

The partnership will see 166 POS tablet workstations and 27 mobile hand-held tablets deployed across IG Field.

Shiji Adopts Epson Receipt Printers for its POS System
Shiji Adopts Epson Receipt Printers for its POS System

Hospitality Technology Magazine · 13 Aug

The joint solutions offer complete and seamless POS integration for the hospitality, food service, and retail systems markets.

Star Micronics Partners with Square to Offer Solution for Square POS
Star Micronics Partners with Square to Offer Solution for Square POS

Hospitality Technology Magazine · 13 Aug

Star Micronics, a manufacturer of mobile, point of sale (POS), and customer engagement technologies, is proud to announce that Square has added suppo

DeliverThat, Vromo Form Strategic Partnership
DeliverThat, Vromo Form Strategic Partnership

Hospitality Technology Magazine · 13 Aug

DeliverThat and Vromo have teamed up to tackle one of the restaurant industry's biggest pain points, delivery fulfillment.

Yum! Brands Announces CEO Succession Plan
Yum! Brands Announces CEO Succession Plan

Hospitality Technology Magazine · 13 Aug

CEO Greg Creed will retire at the end of 2019 and will be succeeded by President and Chief Operating Officer David Gibbs effective January 1, 2020.