Five Must-Know Steps for Confidently Predicting Hotel Performance

HFTP Connect · 20 Feb

Written by: Nate Nasralla In the first post of this two-part blog series, we outlined the most common mistakes that result in errant and inefficient

Ask the Expert: What Is the Worst Way to Approach Digital Transformation?

HFTP Connect · 18 Feb

Lindsay Herbert is an expert on the subject of digital transformation — she even wrote the book on it. She has received international praise for her

Five Mistakes to Avoid When Forecasting Hotel Performance

HFTP Connect · 12 Feb

Written by: Nate Nasralla It's been said only one percent of businesses are able to achieve 90 percent forecasting accuracy 30 days out.

Certification Achieved: One Applicant's Story of Success with New Platform

HFTP Connect · 10 Feb

“Through hard work and dedication, my certification has been accomplished,” says Bernadette Mukuka Ceant, CHAE, who works in accounts receivables at

HITEC San Antonio 2020: A City Bursting with Culture, History and Modern Attractions

HFTP Connect · 6 Feb

HITEC North America, the world’s largest hospitality technology conference and exhibition, may have already been around for the last 48 years, but it

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Get Back to Basics with Your Hotel's Wi-Fi Network

HFTP Connect · 5 Feb

Here at the HFTP Research Centers, we are ringing in 2020 by addressing the elephant in the room: low-quality Wi-Fi and mobile connectivity is a pain

Write Your Way in to HFTP Global Events in 2020

HFTP Connect · 3 Feb

Do you have an interest in sharing your experiences with other hospitality technology and finance professionals? Join us at one of HFTP’s major event

The Year of the HFTP Regionals

HFTP Connect · 28 Jan

Attention, HFTP members: Your chance to attend an HFTP regional conference is well within reach. Throughout the years, HFTP chapters have planned and

China Releases New Standards to Rate Quality of Hotel Online Services

HFTP Connect · 22 Jan

On January 10, China released the new standards of Hotel Online Service Quality Evaluation and Classification (China Daily, 2020).

Letter from the HFTP Global President: Partnerships Are Powerful Assets

HFTP Connect · 16 Jan

By:Michael Levie, CHTP-- 2019-2020 HFTP Global board president And now, A new year, with new targets and new opportunities.

Tech Trends of 2020: Where Innovation Lies

HFTP Connect · 15 Jan

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone in the way we do business and a key dr

The HFTP Research Centers Present: A Year in Review

HFTP Connect · 18 Dec

It has been an exciting first year for the HFTP Foundation. Between frenzied fundraising and planning a packed docket of upcoming research for 2020,

Exploring Risk Management and More at HITEC Dubai 2019

HFTP Connect · 16 Dec

This was my second year covering HITEC Dubai, and from a hospitality student perspective, it is always interesting to go to hospitality events and se

HITEC Europe Returns to Stunning Mallorca, Spain in April 2020

HFTP Connect · 11 Dec

It is officially December — and while many are dreaming of a white Christmas, HFTP also dreams of an iridescent spring, when HITEC Europe 2020 return

How Do Hospitality CMOs and CTOs Work Together? Read the Research

HFTP Connect · 4 Dec

Hospitality chief marketing officers (CMOs) and chief technology officers (CTOs) were brought together this past year by HFTP and HSMAI for two “Thin

Attention, Hotels: How Do You Use Technology to Transform the Guest Experience?

HFTP Connect · 4 Dec

How are evolving and emerging technologies being leveraged to transform and enhance the guest experience? The hospitality industry wants to know. The

The Threat of IoT Spies: Real or Imagined?

HFTP Connect · 25 Nov

What is considered to be the first-ever “smart” device (a toaster that could be turned on and off via the Internet) was invented nearly 30 years ago

Omnichannel Surveys: The Next Step In Collecting Critical Customer Feedback

HFTP Connect · 18 Nov

Written by: Jaime Bailey Back in 2013, Walker Insights made the bold prediction that by 2020 customer experience would overtake price and product as

Letter from the HFTP Global President: We Have a Lot to Celebrate

HFTP Connect · 14 Nov

At the ocean-inspired Annual Tribute to Success at the HFTP 2019 Annual Convention, newly-installed HFTP Global President Michael Levie spoke about w

HFTP 2019 Chapter Leadership Workshop Builds Leadership at the Local Level

HFTP Connect · 13 Nov

After a several year hiatus, the re-instated Chapter Leadership Workshop brought together 58 chapter officers representing a host of HFTP local chapt

Something Needs to be Said: Takeaways from the HFTP 2019 Annual Convention

HFTP Connect · 5 Nov

Written by: BernaOfficial HFTP 2019 Annual Convention Guest Blogger Our Little Secret? We have all been there.

Security, Integration and System Selection

HFTP Connect · 4 Nov

Central to the function of all businesses - whatever their purpose may be - is technology.

Green Travel and Eco Stays: Latest Initiatives to Reduce Waste

HFTP Connect · 31 Oct

Under new regulations effective July 1, 2019, hotels in Shanghai have ceased to offer disposable daily necessities such as toothbrushes, combs, bath

Sentiment Survey Reveals Top Hospitality Technology Decisions in 2020

HFTP Connect · 23 Oct

The results are in for the inaugural Hospitality Technology Sentiment Survey, co-produced by HFTP and Hospitality Net. This survey sponsored by Shiji

Survey Shows Areas of Agreement, Improvement for USALI Future Editions

HFTP Connect · 22 Oct

The AH&LA Financial Management Committee (FMC) conducted a survey on the Uniform System of Accounts for the Lodging Industry (USALI) earlier this yea

Bid for Good in the HFTP Foundation Silent Auction

HFTP Connect · 17 Oct

Stumped on gift ideas for this holiday season? Look no further: From now until October 25, the online HFTP Foundation Silent Auction has a spectacula