How Do Hospitality CMOs and CTOs Work Together? Read the Research

HFTP Connect · 4 Dec

Hospitality chief marketing officers (CMOs) and chief technology officers (CTOs) were brought together this past year by HFTP and HSMAI for two “Thin

Attention, Hotels: How Do You Use Technology to Transform the Guest Experience?

HFTP Connect · 4 Dec

How are evolving and emerging technologies being leveraged to transform and enhance the guest experience? The hospitality industry wants to know. The

The Threat of IoT Spies: Real or Imagined?

HFTP Connect · 25 Nov

What is considered to be the first-ever “smart” device (a toaster that could be turned on and off via the Internet) was invented nearly 30 years ago

Omnichannel Surveys: The Next Step In Collecting Critical Customer Feedback

HFTP Connect · 18 Nov

Written by: Jaime Bailey Back in 2013, Walker Insights made the bold prediction that by 2020 customer experience would overtake price and product as

Letter from the HFTP Global President: We Have a Lot to Celebrate

HFTP Connect · 14 Nov

At the ocean-inspired Annual Tribute to Success at the HFTP 2019 Annual Convention, newly-installed HFTP Global President Michael Levie spoke about w

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HFTP 2019 Chapter Leadership Workshop Builds Leadership at the Local Level

HFTP Connect · 13 Nov

After a several year hiatus, the re-instated Chapter Leadership Workshop brought together 58 chapter officers representing a host of HFTP local chapt

Something Needs to be Said: Takeaways from the HFTP 2019 Annual Convention

HFTP Connect · 5 Nov

Written by: BernaOfficial HFTP 2019 Annual Convention Guest Blogger Our Little Secret? We have all been there.

Security, Integration and System Selection

HFTP Connect · 4 Nov

Central to the function of all businesses - whatever their purpose may be - is technology.

Green Travel and Eco Stays: Latest Initiatives to Reduce Waste

HFTP Connect · 31 Oct

Under new regulations effective July 1, 2019, hotels in Shanghai have ceased to offer disposable daily necessities such as toothbrushes, combs, bath

Sentiment Survey Reveals Top Hospitality Technology Decisions in 2020

HFTP Connect · 23 Oct

The results are in for the inaugural Hospitality Technology Sentiment Survey, co-produced by HFTP and Hospitality Net. This survey sponsored by Shiji

Survey Shows Areas of Agreement, Improvement for USALI Future Editions

HFTP Connect · 22 Oct

The AH&LA Financial Management Committee (FMC) conducted a survey on the Uniform System of Accounts for the Lodging Industry (USALI) earlier this yea

Bid for Good in the HFTP Foundation Silent Auction

HFTP Connect · 17 Oct

Stumped on gift ideas for this holiday season? Look no further: From now until October 25, the online HFTP Foundation Silent Auction has a spectacula

Meet Bernard Ellis: Guest Blogger for the HFTP 2019 Annual Convention

HFTP Connect · 16 Oct

Bernard Ellis, CHTP, CRME knows a lot about technology. He stewards technology initiatives from industry startup to industry standard. As a consultan

An Evening to Remember: Experience the HFTP 2019 Annual Tribute to Success

HFTP Connect · 7 Oct

This year at the 2019 HFTP Annual Convention, the “Annual Tribute to Success” will be an enchanting, sea-inspired evening of celebration dedicated to

And the 2019 HFTP Paragon Award Goes to...

HFTP Connect · 1 Oct

Anyone who knows Thomas ("Tom") Smith, CHAE knows that he loves his Green Bay Packers, his family, volleyball and dancing.

Application of IoT Solutions: As Analyzed by the HFTP Dubai Research Center

HFTP Connect · 17 Sep

In its latest monthly news bulletin, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management discussed the ap

Did You Know? HFTP Members Can Request Customized Industry Research

HFTP Connect · 5 Sep

You probably hear about data all the time in the hospitality industry. Guest preferences, seasonal trends, growth opportunities in your sector. You a

Goals and Challenges: The Inside Scoop on this IT Specialist's POS Upgrade

HFTP Connect · 29 Aug

According to An Introduction to Hotel Systems: Fundamentals & Glossary produced by the American Hotel and Lodging Association (AH&LA), buying individ

Destination Orlando: Attend HFTP's Annual Convention, Stay to Play

HFTP Connect · 27 Aug

The HFTP 2019 Annual Convention is returning to Orlando, Florida this October for three days of hospitality-focused education, valuable association u

From the Expert: Learn How to Excel at Microsoft Excel

HFTP Connect · 14 Aug

I was recently having lunch with a club CFO. She explained to me that it was difficult to do year-over-year comparisons because each of their two gol

All About Cloud: Insights from a Cloud Strategist

HFTP Connect · 12 Aug

When it comes to all things cloud (What exactly is cloud, anyway? Where does it exist? Why should it matter to me and my business?), it is often best

Engage Your Employees With Continuing Education as an HFTP Corporate Allied Sponsor

HFTP Connect · 8 Aug

You may think that offering continuing education and training to your employeesbut that is far from the truth.

Strategic Joint Venture: A New Strategy to Expand Footprints in China

HFTP Connect · 22 Jul

Written By: Evita Ma Many surveys show that the mid- to high-end hotel market is booming in China. However, the corresponding services are still insu

Your HFTP Summer Reading List: Staff Picks, Special Reports and More
Your HFTP Summer Reading List: Staff Picks, Special Reports and More

HFTP Connect · 15 Jul

Summer may already be half over, but that will not stop many of us from heading off on vacations to enjoy the second half of the season.

Exploring Solutions in the #HITEC Exhibit Hall

HFTP Connect · 1 Jul

As HITEC is now behind us and I unpacked all of the vendor swag and business cards, I wanted to share a recap of a few things that stood out to me at

The Connection of #HITEC

HFTP Connect · 28 Jun

You can have the greatest ideas, methods and talent — but if your event (from organizers to exhibitors) cannot deliver a quality guest experience, pe