Relief to Help Hospitality Businesses Weather Economic Impact of COVID-19

HFTP Connect · 2 Apr

It is not news that the world is seeing a period of economic decline unlike any it has ever seen. We are all experiencing it.

Social Clubs and the Coronavirus Pandemic: A Tax View on Qualified Disaster Payments

HFTP Connect · 31 Mar

On March 13, 2020, [United States] President Trump declared a national emergency under the Robert T. Stafford Disaster Relief and Emergency Assistanc

Join HFTP Global's LinkedIn Group to Continue the Conversation Online

HFTP Connect · 24 Mar

When you are an HFTP member, you instantly become part of a global network that includes thousands of your fellow hospitality financial and technolog

A Collection of COVID-19 Resources Centering on Hospitality

HFTP Connect · 23 Mar

The news regarding the novel coronavirus changes every day — including how it is impacting the hospitality industry, HFTP members and stakeholders. K

Effectively Managing Fraud in Loyalty Programs: Part Two

HFTP Connect · 19 Mar

This blog post is part two of a two-part series on loyalty program fraud. Part one on HFTP Connect covered loyalty program fraud committed by custome

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Explore HFTP's Online Information Sources During Social Distancing

HFTP Connect · 17 Mar

Each day, new recommendations from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) in the United States

How Internal Fraud Could Hit Your Loyalty Program: What to Look Out For

HFTP Connect · 12 Mar

From airlines to zoos, organizations continue to strategically leverage rewards and loyalty programs to win over and retain customers. There are many

HFTP Foundation Seeks Input for 2020 Compensation and Benefits Report

HFTP Connect · 10 Mar

As it has done every other year for the past 30 years, the HFTP Americas Research Center, overseen by the HFTP Foundation, will produce a new biennia

Coronavirus Fears Should Be Less Hype and Hospitality Can Help

HFTP Connect · 6 Mar

Early this morning I was pulled off the beach (in my dreams) by a series of rapid-fire instant messages and emails. For those who have kids, it was l

A Culture of Change: Implementing Business Intelligence in Hospitality

HFTP Connect · 27 Feb

In its latest monthly news bulletin, theDubai HFTP Research and Innovation Centerat theEmirates Academy of Hospitality Managementdiscussed the trendy

HFTP Hospitality Technology Hall of Fame Showcases Innovators in Hospitality Technology

HFTP Connect · 26 Feb

The HFTP recognition names industry influencers for over 30 years. Continue the tradition with aThe deadline to submit your nomination is April 13, 2

Five Must-Know Steps for Confidently Predicting Hotel Performance

HFTP Connect · 20 Feb

Written by: Nate Nasralla In the first post of this two-part blog series, we outlined the most common mistakes that result in errant and inefficient

Ask the Expert: What Is the Worst Way to Approach Digital Transformation?

HFTP Connect · 18 Feb

Lindsay Herbert is an expert on the subject of digital transformation — she even wrote the book on it. She has received international praise for her

Five Mistakes to Avoid When Forecasting Hotel Performance

HFTP Connect · 12 Feb

Written by: Nate Nasralla It's been said only one percent of businesses are able to achieve 90 percent forecasting accuracy 30 days out.

Certification Achieved: One Applicant's Story of Success with New Platform

HFTP Connect · 10 Feb

“Through hard work and dedication, my certification has been accomplished,” says Bernadette Mukuka Ceant, CHAE, who works in accounts receivables at

HITEC San Antonio 2020: A City Bursting with Culture, History and Modern Attractions

HFTP Connect · 6 Feb

HITEC North America, the world’s largest hospitality technology conference and exhibition, may have already been around for the last 48 years, but it

Get Back to Basics with Your Hotel's Wi-Fi Network

HFTP Connect · 5 Feb

Here at the HFTP Research Centers, we are ringing in 2020 by addressing the elephant in the room: low-quality Wi-Fi and mobile connectivity is a pain

Write Your Way in to HFTP Global Events in 2020

HFTP Connect · 3 Feb

Do you have an interest in sharing your experiences with other hospitality technology and finance professionals? Join us at one of HFTP’s major event

The Year of the HFTP Regionals

HFTP Connect · 28 Jan

Attention, HFTP members: Your chance to attend an HFTP regional conference is well within reach. Throughout the years, HFTP chapters have planned and

China Releases New Standards to Rate Quality of Hotel Online Services

HFTP Connect · 22 Jan

On January 10, China released the new standards of Hotel Online Service Quality Evaluation and Classification (China Daily, 2020).

Letter from the HFTP Global President: Partnerships Are Powerful Assets

HFTP Connect · 16 Jan

By:Michael Levie, CHTP-- 2019-2020 HFTP Global board president And now, A new year, with new targets and new opportunities.

Tech Trends of 2020: Where Innovation Lies

HFTP Connect · 15 Jan

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone in the way we do business and a key dr

The HFTP Research Centers Present: A Year in Review

HFTP Connect · 18 Dec

It has been an exciting first year for the HFTP Foundation. Between frenzied fundraising and planning a packed docket of upcoming research for 2020,

Exploring Risk Management and More at HITEC Dubai 2019

HFTP Connect · 16 Dec

This was my second year covering HITEC Dubai, and from a hospitality student perspective, it is always interesting to go to hospitality events and se

HITEC Europe Returns to Stunning Mallorca, Spain in April 2020

HFTP Connect · 11 Dec

It is officially December — and while many are dreaming of a white Christmas, HFTP also dreams of an iridescent spring, when HITEC Europe 2020 return

How Do Hospitality CMOs and CTOs Work Together? Read the Research

HFTP Connect · 4 Dec

Hospitality chief marketing officers (CMOs) and chief technology officers (CTOs) were brought together this past year by HFTP and HSMAI for two “Thin